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Menesse The City By Casago

Riviera Maya / Playa del Carmen · Mexico

Lb Avenida ConstituyentesView location

6.8/10Good9 Reviews
Cleanliness7.8/107.8
Service7.0/107.0
Comfort5.0/105.0
Condition7.4/107.4
Neighborhood10.0/1010.0
Value8.0/108.0
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Menesse The City By Casago

Located in Playa del Carmen (Gonzalo Guerrero), this condo is within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. This condo is 0.6 mi (0.9 km) from Mamitas Beach and 6.1 mi (9.8 km) from Xcaret Eco Theme Park.

Make yourself comfortable in this air-conditioned condo, featuring a kitchenette with a refrigerator and a stovetop. There's a private balcony. A flat-screen television with cable programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a safe and a microwave.

Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Gym
Entertainment
Non-smoking
Childcare
Business facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of USD 100 will be collected before check-in.

    We have included all charges provided to us by the property.

  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 008-007-007038
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: USD 85 per vehicle (maximum occupancy 4)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    English

    Polish

    Spanish

Nearby attractions

Quinta Alegría Shopping Mall 0.4 km / 0.3 mi
Calle 12 0.5 km / 0.3 mi
Quinta Avenida 0.5 km / 0.3 mi
Nuestra Senora del Carmen Catholic Church 0.6 km / 0.4 mi
Riviera Gran Casino 0.7 km / 0.4 mi
Central Square 0.7 km / 0.5 mi
Mario Villanueva Madrid 0.8 km / 0.5 mi
Calle Corazón 0.8 km / 0.5 mi
3D Museum of Wonders 0.9 km / 0.6 mi
Mamitas Beach 0.9 km / 0.6 mi
Pier Navega 0.9 km / 0.6 mi
Mercado Playa del Carmen 0.9 km / 0.6 mi
Super Chedraui Selecto Avenida 10 0.9 km / 0.6 mi
Playa del Carmen Main Beach 1 km / 0.6 mi
Chabad Playa del Carmen 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Menesse The City By Casago

6.8
Good
9 Reviews
Cleanliness
7.8 /10
Service
7.0 /10
Comfort
5.0 /10
Condition
7.4 /10
Neighborhood
10.0 /10
Value
8.0 /10
Amenities
8.0 /10
5 reviews shown
10/10
Exceptional
13 May 2026
Clive
The room was clean and was exactly how it was described. The pictures were accurate. The only issue was the freezer was iced over which was ok because we didn't use it. The fridge was fine for us, we didn't use the microwave or any other appliances. The shower was great, no problem with water temperature or pressure. The view was overlooking the street. Yes it was noisy, but you are in the heart of the city, what do you expect? We had no problems sleeping, the wifi was great. The host was great, was prompt gave us great instructions. The check in was very easy, the staff was very friendly. Only issue was my husband could never get the camera to recognize his face when we left the parking, but the staff recognized us and let us in. The rooftop pool was beautiful, great temperature, lots of chairs, not crowded, nice people. You do get a small view of ocean. It was very nice, the building is nice, nice vegetation. Only thing is the elevator is soooooo hot! We didn't use the other pool, but looked nice. We didn't use any other facilites. The area was nice, close to shopping, beach, everything. We felt safe there the whole time. If you go just over other side of highway there are better, cheaper places to eat. Right in the heart of the city prices more and I wasn't thrilled about Don Sirloin. Great pizza place just down the street from Don Sirloin though, it was great pizza. Everyone was very friendly. We would stay there again for sure. I would give it a 9/10.
Partner
6/10
Pleasant
07 May 2026
Joanne
Please inquire where the unit is located. We were street front, thus very noisy all day and night long and in front of bus pick up for tours. There was only one towel each and one hand towel for the whole week. Also lack of hot water when showering.

On a positive note, rooftop and ground pools are very pleasant and plenty of amenities. Very conveniently located.
Partner
6/10
Pleasant
01 May 2026
Adrea
The pool is very nice. two options
Partner
4/10
Poor
20 Feb 2020
Richard

Not as booked

We booked a suite with king size bed and kitchen. The bed was a queen and more like a box spring than a mattress. We have stayed at city condos before with a different company and thought it would be the same, it wasn’t. I’m not a teenager Anymore and had very little sleep the night’s we stayed there. I’m sorry to write a bad review because Juan did help get us moved to a nice condo for an extra charge after two night’s. Juan was excellent in helping us even moving our luggage.
Partner
2/10
Poor
12 Aug 2021
Cruz Antonio
Muy mal , no me
Pude hospedar
Partner

Location & surroundings

Menesse The City By Casago
Lb Avenida Constituyentes, Playa Del Carmen, Mexico

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