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Fiesta Inn Playa del Carmen

Riviera Maya / Playa del Carmen · Mexico

Av. 10 Esq. Con Calle 26, SolidaridadView location

9.0/10Excellent1,001 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort9.0/109.0
Condition8.8/108.8
Neighborhood9.6/109.6
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Fiesta Inn Playa del Carmen

With a stay at Fiesta Inn Playa del Carmen, you'll be centrally located in Playa del Carmen, within a 10-minute walk of Mamitas Beach and Playa del Carmen Main Beach. This hotel is 1. 4 mi (2. 2 km) from Playa del Carmen Maritime Terminal and 3. 3 mi (5.

2 km) from Gran Coyote Golf. Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access and concierge services. Make yourself at home in one of the 129 air-conditioned rooms featuring flat-screen televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Satisfy your appetite for lunch, dinner, or brunch at La Isla, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.

Read more about this hotelShow less

Buffet breakfasts are available daily from 6:00 AM to noon for a fee. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite. Distances are displayed to the nearest 0. 1 mile and kilometer. Quinta Avenida - 0.

1 km / 0. 1 mi- Mario Villanueva Stadium Madrid - 0. 2 km / 0. 1 mi- Quinta Alegría Shopping Mall - 0. 3 km / 0. 2 mi- Mamitas Beach - 0. 5 km / 0. 3 mi- Playa del Carmen Main Beach - 0.

5 km / 0. 3 mi- Calle Corazón - 0. 7 km / 0. 4 mi- Nuestra Senora del Carmen Catholic Church - 0. 7 km / 0. 4 mi- Pier Navega - 0. 8 km / 0. 5 mi- 3D Museum of Wonders - 0. 8 km / 0.

5 mi- Calle 12 - 0. 8 km / 0. 5 mi- Frida Kahlo Museum - 0. 9 km / 0. 6 mi- Mercado Playa del Carmen - 1 km / 0. 6 mi- Riviera Gran Casino - 1 km / 0.

6 mi- Central Square - 1 km / 0. 6 mi- Chabad Playa del Carmen - 1. 1 km / 0. 7 mi.

With a stay at Fiesta Inn Playa del Carmen, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 10-minute walk of Mamitas Beach. This hotel is 6 mi (9.7 km) from Xplor Theme Park and 16 mi (25.8 km) from Cenote Azul.

Make yourself at home in one of the 129 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen?

This hotel has 1970 square feet (183 square meters) of space consisting of a conference center and 3 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby Green Key (Foundation for Environmental Education) By ocean LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: USD 20.00 per night
    • A tax is imposed by the city: USD 3.22 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 8:00 AM to 11:00 PM.
    • No pets and no service animals are allowed at this property.
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 009-025-001030/2026
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 19 for adults and USD 14 for children
    • Covered self parking fee: USD 7 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Quinta Avenida 0.1 km / 0.1 mi
Mario Villanueva Madrid 0.2 km / 0.1 mi
Quinta Alegría Shopping Mall 0.3 km / 0.2 mi
Super Chedraui Selecto Avenida 10 0.3 km / 0.2 mi
Mamitas Beach 0.5 km / 0.3 mi
Playa del Carmen Main Beach 0.5 km / 0.3 mi
Calle Corazón 0.7 km / 0.4 mi
Nuestra Senora del Carmen Catholic Church 0.7 km / 0.4 mi
Pier Navega 0.8 km / 0.5 mi
3D Museum of Wonders 0.8 km / 0.5 mi
Calle 12 0.8 km / 0.5 mi
Playa del Carmen Lighthouse 0.9 km / 0.6 mi
Frida Kahlo Museum 0.9 km / 0.6 mi
Mercado Playa del Carmen 1 km / 0.6 mi
Riviera Gran Casino 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2016
  • Year of most recent renovation: 2016
  • Total number of rooms: 129
  • Number of floors (main building): 4
  • Number of floors (annexe): 4
  • Double rooms: 81
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Bus/Train station
  • Airport
Show 60 more facilities & services
  • Beach
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Secure parking
  • Airport ShuttleExtra charge
  • Room service
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Bicycle hire serviceExtra charge
  • Multilingual staffExtra charge
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Cloakroom
  • Lift accessExtra charge
  • GardenExtra charge
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Private pool: 1
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • ProjectorExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Outdoor freshwater pool: 1
  • Sun loungersExtra charge
  • Green Key (FEE)
  • Breakfast
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • SnacksExtra charge
  • Children get free accommodation, meals payable on the spot
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room CAPACITY 3Room • CAPACITY 3ROO.C3

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    Room CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR TWO DOUBLE BEDSRoom • SUPERIOR TWO DOUBLE BEDS • 1 Bedroom • 27 m²ROO.2D-SU
    Room SUPERIOR TWO DOUBLE BEDSPhoto unavailable3 photos

    Fiesta Inn Playa del Carmen

    Room SUPERIOR TWO DOUBLE BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D-SU

    Room amenities

    • Make-up mirror
    • Desk
    • Toiletries
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Shower
    • Bathroom: 1
    • Plug adaptor
    • Cable TV
    • Housekeeping
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH TERRACESINGLE • WITH TERRACESGL.TR

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    SINGLE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDS WITH VIEWSRoom • TWO DOUBLE BEDS WITH VIEWS • 1 Bedroom • 27 m²ROO.2D-WV
    Room TWO DOUBLE BEDS WITH VIEWSPhoto unavailable4 photos

    Fiesta Inn Playa del Carmen

    Room TWO DOUBLE BEDS WITH VIEWS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D-WV

    Room amenities

    • Desk
    • Wi-fi
    • Wake-up service
    • Bathroom: 1
    • Shower
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Wheelchair-accessible
    • Housekeeping
    • Smoke detector
    • Plug adaptor
    • Cable TV
    • Make-up mirror
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH BALCONYQUADRUPLE • WITH BALCONYQUA.BL

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    QUADRUPLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH TERRACEDOUBLE • WITH TERRACEDBL.TR

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    DOUBLE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR CITY VIEWRoom • SUPERIOR CITY VIEWROO.CV-SU

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    Room SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH VIEWSQUADRUPLE • WITH VIEWSQUA.WV

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    QUADRUPLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    Bed in dormitory STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    DOUBLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    DOUBLE SUPERIOR TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 27 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable1 photo

    Fiesta Inn Playa del Carmen

    DOUBLE SUPERIOR

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Shower
    • Housekeeping
    • Smoke detector
    • Plug adaptor
    • Cable TV
    • Make-up mirror
    • Desk
    • Toiletries
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Bathroom: 1
    • TV
    • Safe
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH TERRACEQUADRUPLE • WITH TERRACEQUA.TR

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    QUADRUPLE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE LUXURYJUNIOR SUITE • LUXURYJSU.LX

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    JUNIOR SUITE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 27 m²ROO.ST-1
    Room STANDARDPhoto unavailable2 photos

    Fiesta Inn Playa del Carmen

    Room STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 3
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Room amenities

    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Make-up mirror
    • Cable TV
    • Plug adaptor
    • Smoke detector
    • Housekeeping
    • Bathroom: 1
    • Shower
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH TERRACERoom • WITH TERRACEROO.TR

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    Room WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEWQUADRUPLE • CITY VIEWQUA.CV

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    QUADRUPLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH BALCONYRoom • WITH BALCONYROO.BL

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    Room WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR KING BEDRoom • SUPERIOR KING BED • 1 Bedroom • 27 m²ROO.KG-SU
    Room SUPERIOR KING BEDPhoto unavailable3 photos

    Fiesta Inn Playa del Carmen

    Room SUPERIOR KING BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-SU

    Room amenities

    • Shower
    • TV
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Housekeeping
    • Smoke detector
    • Plug adaptor
    • Cable TV
    • Make-up mirror
    • Desk
    • Toiletries
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW TWO DOUBLE BEDSDOUBLE • CITY VIEW TWO DOUBLE BEDSDBL.2D-CV

    Photos are not available for this room type.

    Fiesta Inn Playa del Carmen

    DOUBLE CITY VIEW TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Fiesta Inn Playa del Carmen

9.0
Excellent
1,001 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
8.8 /10
Neighborhood
9.6 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
21 Jun 2026
Matthew
Nice place. no troubles.
Self
10/10
Exceptional
10 Jun 2026
Evelyn
Place was cleaned daily which was very good Staff very attentive and helpful
Friends_and_family Family
10/10
Exceptional
19 May 2026
Raul
Parking was secured. Location was very nice, there was access to plenty of stores and to the popular walking street!
Hotel was nice and easily accessible.
10/10
Exceptional
26 Apr 2026
Lawrence
Very nice, modern hotel. Short walking distance to Playa del Carmen beach and the famous 5th street with shops, bars, restaurants, and great people watching. The hotel has a very good buffet breakfast; rooms are spacious and modern. I highly recommend Fiesta Inn Playa del Carmen…HOWEVER: bring earplugs. All the rooms face the ocean and the close proximity to 5th street bars means it is VERY noisy starting around 9pm and lasting way beyond 2am.
Self
10/10
Exceptional
23 Apr 2026
Michael
Good breakfast menu. Parking was safe and underground. Very convenient to the main pedestrian street with lots of bars and restaurants.
Business Partner
10/10
Exceptional
14 Apr 2026
Araceli
Excelente servicio, muy cerca de la quinta avenida.
8/10
Excellent
05 Apr 2026
YOMEINI OSDIVER
Good
2/10
Poor
02 Apr 2026
Kassandra Ruiz
Lo único salvable fue la ubicación. Tuve que pedir cambio de cuarto, porque el pasado tenía mal olor y el baño no estaba completamente limpio.
Family
8/10
Excellent
28 Mar 2026
Carlos
Good location, walkable and a lot of great restaurants close. Property has 2 pools, but a jacuzzi would have been great. Great staff. Keep in mind, because of proximity to restaurants and bars, we could still hear the music pretty late. We thought it would keep us up but we knocked out!
Partner
6/10
Pleasant
27 Mar 2026
Josue
Breakfast was ok, a little overpriced for the limited menu they had. Had some issues with the AC so we had to change rooms because it kept shutting off.
They also charged me 340 extra for a room with a fridge once I was there and asked. other hotels don't do that and it's already part of the room. Overall Hotel is a little outdated and the first room smelled.
Family_with_children
10/10
Exceptional
25 Mar 2026
Jennifer
Great location in main shopping area. Room very clean
Self
10/10
Exceptional
24 Mar 2026
Junki
Staff was great and very good location
10/10
Exceptional
15 Mar 2026
Erivelto
Todo estuvo super bien
Family_with_children
4/10
Poor
25 Feb 2026
Miguel
Staff was great the rooms need some upgrading , had an issue with the ac in the room with a dirty vent filter. Got moved to another room that had a broken balcony table. The best they did was give me $400.00 pesos for the issues.
Family_with_children
8/10
Excellent
24 Feb 2026
Kieran
The staff were excellent, dealt with any request perfectly. The hotel room was nice and the hotel itself was in a very good location. Needs a few more sunbeds as there is only 4 per pool - wasn't too bad in February but would be a nightmare in peak season. Additionally the room has a very large flat screen tv which is great, but it doesn't have access to Netflix, Prime etc. only a few Spanish tv channels. Could do with updating that in 2026!
Partner
10/10
Exceptional
21 Feb 2026
HUANHUA
Room was amazing with a beautiful view and loved the staff.
8/10
Excellent
15 Feb 2026
Abby
I enjoyed having my room clean everyday. The location is great, you can walk to the main attractions. The staff is friendly. The only downside was that I booked for a king size bed but unfortunately there were not availability when we arrived. That was a bummer because we had to sleep on a full size for the rest of our trip.
10/10
Exceptional
09 Feb 2026
Kathar
Great hotel, great staff. I recommend.
Leisure
8/10
Excellent
07 Feb 2026
Tom
Room was clean and comfortable. It’s not as nice as Aloft but it was fine for a short stay a s the location is excellent.
Leisure Self
6/10
Pleasant
04 Feb 2026
Larry
Staff were courteous. Pool was very nice. One small bottle of water for 2 persons. We were told if there was one bed in the room only one bottle of water was supplied. The staff agreed that the policy didn’t make sense.
2/10
Poor
02 Feb 2026
Charles
The room was okay.

I recommend that this hotel be avoided at all costs if you want to be able to go to sleep before 1:30 am. The very loud music from adjacent entertainment venues starts at 9pm finishing at 2am and is unbearable even with good quality earplugs and noise cancelling headphones.

I rate the hotel as minus 10! - avoid at all costs.
Leisure Partner
10/10
Exceptional
26 Jan 2026
Andre
Area and property was fantastic
Leisure Self
10/10
Exceptional
18 Jan 2026
Juan Felipe Rivera
Everything was great
Leisure Family
10/10
Exceptional
13 Jan 2026
Dane
Our go to spot for an overnight stay in PDC. This time we stayed for NYE. Clean, quiet, quick check in and out. Close to everything
Leisure Partner
6/10
Pleasant
08 Jan 2026
Michelle
Room was okay, pillows were terrible, chopped up foam. The air conditioning had a musty moldy smell when turned on. Coffee in the hallway was cold at 8:00am.
Leisure Family
6/10
Pleasant
07 Jan 2026
Christopher
The hotel food wasn’t great and the facilities could have been better. The staff were amazing
Leisure Family
10/10
Exceptional
06 Jan 2026
Tiffany
The location was perfect - just a block off 5th Ave shopping and restaurants. Our room was very clean and quiet. The hotel staff were friendly and helpful. The rooftop pools and bar were fun, but if you are looking for a poolside vacation, there were only 5-6 pool chairs so it was difficult to snag one. We stayed for 5 days and would definitely stay here again.
Partner
6/10
Pleasant
04 Jan 2026
Anu Roopa
Very limited amenities for a 4 star hotel. They gave us 1 cup to share by two people.

The pool was broken and the chairs were all worn. The hotel needs to be updated.

Also note that there is no sea view although it claims to be sea facing
Partner
10/10
Exceptional
26 Dec 2025
Elizabeth
N/a
10/10
Exceptional
23 Dec 2025
David
The room was super clean and the staff was super helpful and friendly especially Javier, who helped me out and my friend Jane very much.
Leisure Friends
10/10
Exceptional
19 Dec 2025
David
The staff was excellent, especially Javier. He was friendly and helpful to both me and my friend Jane.
Business_and_leisure Friends
8/10
Excellent
02 Dec 2025
JOSE
Great location just one block from La Quinta Avenida. Professional staff, clean room.

They were having issues with the cable/internet provider, we were not able to watch TV, Netflix or any other app on the smart tv, nor were we able to mirror from my mobile device.

They need to do some maintenance on the frameless glass shower door hinges, the glass door was dragging on the floor, it needs adjustment to prevent glass from shattering. (Safety concerns)

Other than that, everything else was good.

Leisure Partner
8/10
Excellent
01 Dec 2025
ana
Great location, just one block away from the hot spot 5th Avenue. 26th Street is a perfect location that places you right smack in the middle of the best walking area in Playa del Carmen.
Self
10/10
Exceptional
10 Oct 2025
Luis
The location was great, 2 mins from the 5th avenue and the beach.
10/10
Exceptional
18 Aug 2025
Lee-Ann
Javier at the front went out of his way to ensure our check in and check out went smoothly. He organized a taxi for us when we left. Overall we have a great stay!
Leisure Family
6/10
Pleasant
11 Aug 2025
Ethnna

Average

Bed base was damaged at halfway of bed made noise every time you sat or moved.
No refrigerator
Friends_and_family Family
10/10
Exceptional
30 Jun 2025
Aleck
Location is excellent!
Leisure Family
8/10
Excellent
25 Jun 2025
Omar
Property was great and I would definitely book again.
Leisure Family
10/10
Exceptional
15 Jun 2025
Jaime
It was a good hotel and near from the 5th avenue.
nothing to complain about it.
Business Self
4/10
Poor
04 Jun 2025
Richard
Rooms had to many ants
8/10
Excellent
04 Jun 2025
chris
Good property in a great walkable location. Very helpful staff.
Business_and_leisure Partner
10/10
Exceptional
24 May 2025
Paul
Great location
8/10
Excellent
18 May 2025
Olivia
The area is very convenient and walkable. Close to the main attractions and shoppings.
Leisure Family
10/10
Exceptional
08 May 2025
Bradford
Awesome staff!!!!!!
Leisure Partner
10/10
Exceptional
27 Apr 2025
REBECCA
Very good, near Quinta Avenida but at the same time quiet and great for relaxation.
Leisure Family
10/10
Exceptional
16 Apr 2025
Orli
Easy excess, great location, great stuff will definitely be back!
Leisure Partner
8/10
Excellent
02 Apr 2025
Lacey
The only down sides were that the water wasn't hot in the shower most of the week and they need more seating at the pools.
Leisure Family
10/10
Exceptional
31 Mar 2025
Carolina
All was good
10/10
Exceptional
30 Mar 2025
Dane
Convenient underground parking, walkable location.
Leisure Partner
8/10
Excellent
29 Mar 2025
Lesley
Loved our stay! It was perfect for our trip. SO much better than a resort given how safe we felt, how easy it was to walk to amazing restaurants, the beach, shops & everything else we wanted! We were super happy with this choice!
Leisure Family
10/10
Exceptional
26 Mar 2025
Laura
All the staff were really good. It was a stone's throw to lots of great restaurants, shopping and the beach. It has a nice shaded area between the two rooftop pools. We ate breakfast at the buffet, there was a lot of selection and everything was fresh. Will definitely go back to this hotel.
Business_and_leisure Family
10/10
Exceptional
20 Mar 2025
shmarya
Clean and friendly
Leisure Self
10/10
Exceptional
12 Mar 2025
Jennifer
Lovely modern hotel with very friendly and helpful staff
Leisure Family
10/10
Exceptional
10 Mar 2025
Hector
Good location near the 5th street and the beach
10/10
Exceptional
08 Mar 2025
Hyunjung Lily
Loved the roof top pool area. Great location to walk to busy tourist street. Got free one alcohol drinks.
Leisure Family_with_children
10/10
Exceptional
06 Mar 2025
Miriam Lizbeth Medrano
Rooftop pools were pretty cool
Leisure Family
8/10
Excellent
03 Mar 2025
Michael
The property was nice and conveniently located. I do wish the room had come with a fridge which it did not.
Leisure Family
10/10
Exceptional
24 Feb 2025
michael
comfortable bed, quiet.
Business_and_leisure Self
4/10
Poor
23 Feb 2025
Chaniqua
The rooms balcony and bathroom were old and not cleaned property. They still looked dirty after being cleaned which means it’s time to upgrade. The bed also needed upgrading. I will not stay here again. I’ve stayed at other hotels nearby and they are much better.
Leisure Self
4/10
Poor
23 Feb 2025
Michelle
I liked location close to Quinta Ave. I didn't enjoy their buffet presentation made food look old and unappetizing. Customer service was not the best .. because we were VIP no one said anything about the drinks or room upgrade. Omg!! The bathroom strangest layout the sink was in the middle no privacy to wash hands or brush teeth.
Leisure Family
10/10
Exceptional
17 Feb 2025
kusom
Closeness to 5th ave
Only complaint is we overheard a guests money missing from the safe- this was the exact same incident which happened 7 years ago at this same hotel when we stayed here.
Leisure Family
10/10
Exceptional
15 Feb 2025
caroline
Amazing spot!!! Don’t know why I never even thought about booking here in the first place! Definitely going back
Leisure Partner
8/10
Excellent
14 Feb 2025
Graciela
We enjoyed being close to many restaurants or just eating at the hotel restaurant. There is 24 hour room service.
Business_and_leisure Friends
10/10
Exceptional
12 Feb 2025
Glori
CENTRALLY LOCATED...COULD WALK TO JUST ABOUT EVERYTHING
Business_and_leisure Friends
10/10
Exceptional
10 Feb 2025
Phuong
Good
8/10
Excellent
07 Feb 2025
SANDY
The hotel is in a great location. Close to the good restaurants and far enough so you dont hear the music at night. The staff is very helpful and polite.
10/10
Exceptional
07 Feb 2025
Stephanie
Ramiro was really nice and great help
everyone was friendly the location is perfect for tourists I really enjoyed my stay
Leisure Family_with_children
10/10
Exceptional
06 Feb 2025
Marc
Close to everything
10/10
Exceptional
26 Jan 2025
Jose Angel
We have been to playa numerous times, but now staying at this hotel made our trip worth it! Excellent Hotel With Excellent customer service by employees! THANK YOU !
Leisure Family
10/10
Exceptional
26 Jan 2025
Andrea
Buen hotel, buena ubicacion, muy amable la persona del check in. Lo unico malo no pudimos
Dormir bien mucha musica de afuera entraba al cuarto.
Leisure Partner
10/10
Exceptional
25 Jan 2025
Joseph B.
Have stayed at the Fiesta Inn before. It’s a great value and in a good location accessible to everything you need. The property is showing its age a bit, but there’s lots of housekeeping staff that all work hard to keep the place clean and comfortable. The pool area on the rooftop is comfortable for enjoying some food and drinks and the pool is decent and clean to enjoy a swim. It’s not too busy there so no problem to get a lounge chair, though there’s no umbrellas, so watch out for the sun because it will get you. The front desk, F&B staff and bellman are always so helpful and friendly. Shoutout to my man, Javier, who’s always so kind, helpful and just a great person. I’ve stayed at more expensive hotels there, but imo, I get everything I need from Fiesta Inn for a lot less money and have a perfectly comfortable stay with a good shower and good night’s rest.
Leisure Self
6/10
Pleasant
18 Jan 2025
Apolinar Lucio Orellana
Really close to 5th Ave. Way to noise the hotel is next to a bar and every single night they played loud music.The pressure in the shower was awful. It was clean and it has a very nice rooftop.
Leisure Family
10/10
Exceptional
18 Jan 2025
Juan
Muy buen servicio y excelentes instalaciones
10/10
Exceptional
15 Jan 2025
Alicia
Have a vip is excellent
Leisure Partner
10/10
Exceptional
15 Jan 2025
Oscar
Great services the room are very clean the buffet are great reception is alway ready to services
Leisure Family
10/10
Exceptional
13 Jan 2025
Juan
Todo estuvo muy bien!
8/10
Excellent
10 Jan 2025
Michael
Everything was very good
Leisure Family
8/10
Excellent
06 Jan 2025
Spencer
Everything fine.
10/10
Exceptional
06 Jan 2025
Adrian
Walking distance to Quinta Avenida.
Leisure Self
10/10
Exceptional
06 Jan 2025
Orlando
very good
8/10
Excellent
04 Jan 2025
Christopher
In general, an excellent option for exploring Playa del Carmen. Good, clean rooms. Just a few critiques that detracted from what was overall very good experience. The sliding door in the room didn't lock properly and the safebox malfunctioned during our stay. In addition, it was a challenge to get towels and an umbrella at the pool.
10/10
Exceptional
03 Jan 2025
David

Our fav in PDC

Nice clean rooms, very comfy bed and endless hot water. We live in Mexico half of the year and this is our go-to fav in PDC.
Partner
8/10
Excellent
03 Jan 2025
Michael
Great place to stay. Price is good. Service is good.
Leisure Partner
10/10
Exceptional
30 Dec 2024
JONATAN

Great value !!

Great Location. Great facilities. Friendly Staff. Superior cleanliness. Great option!
Friends_and_family Family
10/10
Exceptional
28 Dec 2024
Andrew
Excellent staff and hotel. Loved my experience 😃
Leisure Self
10/10
Exceptional
20 Dec 2024
David
Staff was very nice and is a very clean hotel with a great pool
10/10
Exceptional
18 Dec 2024
Jeffrey
They were wonderful and very attentive and professional.
Leisure Partner
6/10
Pleasant
14 Dec 2024
Heron
It was ok.
Leisure Family
4/10
Poor
13 Dec 2024
Gary

Too loud heard in room

A lot of loud music and talking through late at night until 2:30 AM
Self
10/10
Exceptional
06 Dec 2024
Martine
Very nice hotel , clean, 2 minutes walk from the 5th avenue, staff very helpful. Specially Javier who help me several times.
Near the beach as well and many restaurants by walking distance.

Front room with balcony can be a little bit noisy at night depending of what ambiance you are looking for.

Nice pool as well.
Business_and_leisure
8/10
Excellent
05 Dec 2024
Bradford
Staff is Fantastic!!!!!
A
Whoever manages this hotel in on top of it !

Only negative is that the hotel is going to need a little updating in the future. Salt air is starting to show it’s abuse on everything!
Business_and_leisure Partner
8/10
Excellent
30 Nov 2024
Liang
Very nice stay for 2 nights. 5-10 minutes walk to supermarkets and a variety of restaurants. The room does not have fridge and microwave.
Leisure Family_with_children
4/10
Poor
22 Nov 2024
Yael

English:
I do not recommend this hotel at all. From the start, the room smelled of mold, the shower had almost no water pressure, and on the second night, there was no hot water at all. The hotel staff had no solution for us, and we had to shower in freezing water. we found that the food quality was very poor. I would not recommend this hotel, and we will not return. There are plenty of other places with much better service and maintenance standards!

Español:
No recomiendo este hotel en absoluto. Desde el principio, la habitación olía a moho, la ducha tenía muy poca presión de agua y, en la segunda noche, no había agua caliente. El personal del hotel no tenía ninguna solución para nosotros, y tuvimos que ducharnos con agua helada. Después de exigir una compensación o reembolso, nos ofrecieron un desayuno gratuito, pero incluso ahí descubrimos que la calidad de la comida era muy baja. No lo recomiendo y no volveremos. ¡Hay muchos otros lugares con estándares de servicio y mantenimiento mucho más altos!
Friends_and_family Friends
10/10
Exceptional
03 Nov 2024
SILVIA
I
Business Family
10/10
Exceptional
11 Oct 2024
Theresa
Everyone is very friendly and greets you with a smile each and every time you walk through the door.
Leisure Friends
10/10
Exceptional
02 Oct 2024
Veronica
Goood
8/10
Excellent
01 Oct 2024
Rosalba
I liked the location. It was one block away from 5a avenida. Everything was walking distance.
The hotel was clean. The pool on the roof top was nice.
I did notice the waiting room was hot. It felt like thay didn't have the AC on. They had fans next to the front check-in desk for the poor employees. When got the room it was also hot. The AC was off, and it kept turning off. There was a sewer smell in the rooms. Other than that it was ok.
Leisure Family
2/10
Poor
12 Aug 2024
Viktoriya
Air conditioner in the room not working, charging for parking but no parking. Restroom inside the room door not close all the way, can't have privacy. Staff very rude,and not helpful.
Business_and_leisure Partner
6/10
Pleasant
28 Jul 2024
maria

Not happy

Not such good service the breakfast was expensive and not good.
Friends_and_family Family
10/10
Exceptional
15 Jul 2024
Martha
Everything was convenient and safe,very clean..they didn't explain about the pool or restaurant or anything we need to know about the hotel.
Leisure Family

Location & surroundings

Fiesta Inn Playa del Carmen
Av. 10 Esq. Con Calle 26, Solidaridad, Playa Del Carmen- Quintana Roo, Mexico

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Fiesta Inn Playa del Carmen

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