Name: Hyatt Vivid Playa Del Carmen - Adults Only
Address: Av Constituyentes No 2 ., Playa Del Carmen, 77710, MX

Hyatt Vivid Playa Del Carmen - Adults Only

Riviera Maya / Playa del Carmen · Mexico

Av Constituyentes No 2 .View location

100 reviews shown

10/10

Exceptional

04 Aug 2026

Leticia

Went here for my birthday with a group of 6. Food was great. Service was great and it was walking distance to the downtown area. I definitely would go back.

10/10

Exceptional

04 Aug 2026

Pedro

This hotel’s staff was the best. Friendly, helpful, responsive, and resourceful. The food here is also great! Lots of selections and great quality. The area is close to the market. The only negative is that the beach had a lot of seaweed. We’ll be staying here again that’s for sure.

10/10

Exceptional

04 Aug 2026

Savannah

I loved this resort. Delicious food, amazing staff, and good entertainment. Would definitely come back again!

10/10

Exceptional

03 Aug 2026

Tobias

Great property pool activities everyday and good clean gym

10/10

Exceptional

03 Aug 2026

Silvana Teresa

The Asiana restaurant the best service.. hostess Cinthya and the server Manuel .. and also the Restaurant La Casona the server Andy was the best very attentive and the hostess Arlene very attentive always ready to accommodate us .. we love the hospitality from everyone.. the rooms super clean .. we definitely will come back again

10/10

Exceptional

03 Aug 2026

Scott

The staff was wonderful and exceded my expectations.

10/10

Exceptional

03 Aug 2026

Francis

My room was clean. The staff was very friendly and actually the food was great. The pool was my favorite and the entertainment was wonderful! I'll be back!

10/10

Exceptional

03 Aug 2026

Lauren Hilary

The food, staff and resort were all wonderful. There is a variety of restaurants on site for breakfast, lunch and dinner. I would definitely go back to the property again. Great experience.

10/10

Exceptional

02 Aug 2026

Karen

The service is AMAZING! Food and drinks were delicious! Would stay again!!

10/10

Exceptional

02 Aug 2026

LIDIETH

Servicio de primera, super bien atendida, comida deliciosa todo bien organizado.

8/10

Excellent

02 Aug 2026

Aiswarya

The planned activities were nice. Room service was a bit delayed and not organized. Other than that no complaints. Amazing experience. Staff were really helpful as well.

10/10

Exceptional

02 Aug 2026

Trey

Second year staying here, nothing bad to say about this place, this place is great! I will be back next year!

10/10

Exceptional

01 Aug 2026

Jocelyn

I absolutely enjoyed my stay at this resort. The amenities are great and the location was very convenient as all of the nightlife is right outside of the resort. I felt very safe. The food was fantastic. The only bad experience I had was with checkout. When going to check out at the front desk, the staff was super inattentive, we were right in front of him and waited 10 minutes to even be acknowledged. After that we had to go get the car from the valet and there was only one worker and she only spoke spanish, which is no problem at all, but there were two different people trying to help us translate to her that we need the car and after she said the car was pulling up twice she kept trying to offer us a taxi. We ended up having to take the key and go get the car ourselves. The staff was amazing when we arrived and throughout our stay but it seems they are not helpful when it is time to check out.

8/10

Excellent

31 Jul 2026

LaBreonna

I chose Hyatt Vivid for a solo trip to Playa and it did not disappoint. The property is clean, the rooms are spacious, and the pool was phenomenal. I think the food is on par with other All Inclusives at similar price points. I have had better food but paid a premium for it. The staff were amazing and so helpful and accommodating.

10/10

Exceptional

31 Jul 2026

Nathalie Elena Pujalte

I like everything in that place. The staff, the cleaning and all the amenitites they have there are wonderful. I’m planning to going back soon.

10/10

Exceptional

31 Jul 2026

Perla

😍

10/10

Exceptional

31 Jul 2026

Jennifer

It was amazing

6/10

Pleasant

31 Jul 2026

Veronica G

The rooms are good, the staff very friendly but the food was not good at all, the drinks was the cheapest and only one kind of beer was available. The pool looked good but all the tiles were super gross full of fungus. I wouldn’t recommend this hotel.

10/10

Exceptional

30 Jul 2026

Rosemarie

Services, staff, and food were amazing! I’ll admit I was nervous after reading some of the other reviews before booking, but this hotel completely exceeded my expectations.

The room was clean, modern, and comfortable. Every staff member we met was friendly and genuinely helpful. The food was delicious with great variety.

Their gift shop was a pleasant surprise — much better quality and prices on souvenirs than outside vendors or the airport. Highly recommend buying there.

Only downside: One staff member approached us about a “complimentary breakfast” offsite because we booked through Expedia. He promised a free cabana, beach dinner, or $200 credit afterward. My husband looked it up and it was a timeshare presentation. We declined. He later insisted we’d be charged for not showing up since we “reserved.” We didn’t go, and weren’t charged. Just be aware and say no firmly if you’re not interested.

Overall, we loved our stay and would absolutely come back. Don’t let the timeshare pitch scare you off — the hotel itself is fantastic.

10/10

Exceptional

29 Jul 2026

Kyle

The pool and activities were great!

10/10

Exceptional

29 Jul 2026

kyle

Workers

10/10

Exceptional

29 Jul 2026

Lucas

We spent our honeymoon at the resort and enjoyed every moment! Staff was amazing and very helpful! Jose the Manager on Duty during our stay was delightful and very kind! The restaurant's at the resort are amazing! You can’t go wrong with anything from any one of them! My husband and I tried almost every restaurant it’s hard to pick a favorite they are all absolutely amazing! We dined at La Casona twice during our stay because we were dreaming of the Baja tacos and plantain dessert!

10/10

Exceptional

28 Jul 2026

Yolanda Aguilar

It was amazing. Will definitely be returning.

10/10

Exceptional

28 Jul 2026

Derek

Room itself was nice and spacious, shower had hot water and AC worked well.

Property overall is gorgeous. The activities they had set up were fun and plenty to do if you truly just wanna stay at the hotel all day.

Benjamin

10/10

Exceptional

28 Jul 2026

Dominique

The Hyatt Vivid was perfect. The location, the pool, the staff, and especially the Spa. Teresa gave my the most amazing deep tissue massage and facial. I was so relaxed afterwards.
Also the closeness to 5th Ave was amazing. We walked two blocks and were in the middle of it all.
I enjoyed every bit of my stay and can’t wait to return.

10/10

Exceptional

27 Jul 2026

Matthew

We had a wonderful stay at Hyatt Vivid. The resort was beautiful, very clean, and the staff were incredibly friendly and attentive throughout our trip. The food and drinks were great. We would definitely stay here again and highly recommend it

10/10

Exceptional

26 Jul 2026

Erykah

You will not be disappointed if you book here! I came for my 30th birthday and I’m already planning my next visit to the Hyatt Vivid before I event checkout! Also, Alfredo was super nice and helpful if you need anything during your stay! #teamhyatt

10/10

Exceptional

26 Jul 2026

Mariuxi

We had a wonderful stay. The property is beautiful, clean, and very relaxing, and the staff was friendly and attentive. Everything felt perfect for a peaceful vacation. The only things to keep in mind are that the beach does not have much sand, and not all of the restaurants are open every day. Even with that, we truly enjoyed our experience and would gladly return.

10/10

Exceptional

26 Jul 2026

Cesar

Mi esposo y yo nos hospedamos por tres noches por motivos de mi cumpleaños y realmente el hotel es bellísimo, buena comida, instalaciones, servicio, a excepción del momento del check in, la joven que nos asistió fue muy grosera pedimos una buena habitación y los envío a lo peor que tenían en el edificio 4,una habitación que tenía mucho tiempo sin ser ocupada y extremadamente lejos de todo, fuera de eso vivimos una buena experiencia

10/10

Exceptional

25 Jul 2026

Jesus Adrian

Amazing property to stay with amazing staff very helpful

10/10

Exceptional

25 Jul 2026

Trinida Marie

Very attentive staff ! Be advised that ocean view rooms offered are only partial ocean view and if you want full view of the ocean , you must reserve oceanfront !

10/10

Exceptional

25 Jul 2026

Angelo

We had an absolutely wonderful stay at the Hyatt in Playa del Carmen! From the moment we arrived until the day we left, everything exceeded our expectations.

The entire resort was immaculate, with beautifully maintained grounds and spotless rooms. Every member of the staff was friendly, welcoming, and genuinely committed to making our stay memorable.

The food was outstanding. Every restaurant offered delicious, high-quality meals, and we never had a disappointing dining experience. Whether it was breakfast, lunch, dinner, or snacks, everything was fresh and flavorful.

This was truly a five-star experience from start to finish. We highly recommend the Hyatt Playa del Carmen to anyone looking for a relaxing, beautiful, and first-class vacation. We can’t wait to come back!

8/10

Excellent

25 Jul 2026

Tahiri Mayling

I stayed at the Hyatt for 5 nights. The staff is very friendly, helpful and organized. The hotel was very clean! In my opinion, taking in account that it is an all inclusive hotel, the food and drinks were good but not shockingly tasty nor excellent. If you’re picky about food and drinks, please take in account that you’d have to spend more (touristy restaurants nearby) for better quality. The pool was excellent, not deep whatsoever and there is a lifeguard on duty. There are cabanas to rent at an affordable rate with a bottle of choice included. There is a swim-up bar that has a few seats but the bartenders are quick to attend to you even if you’re waiting to order. The Hyatt did have great shows every night (starting at 7:30pm) at the lobby. There wasn’t much entertainment or activities other than that. The 24hr lounge only has one pool table so it takes a while to have your turn, if someone else is using it. They have a coffee place with good desserts and coffee. Room service was good. During my stay I noticed that this place was more for adults (age 30+) than younger adults. It’s a calm resort rather than a “party” resort. The Hyatt was near touristic sites and very safe! Walkable area, easy for pick up vans to pick you up for excursions. Overall a good time was had! Thanks to Hyatt and their staff members who provided great service. Above and beyond!!!

10/10

Exceptional

25 Jul 2026

Aaman

Most relaxing place I’ve ever been to. Staff kept checking in on us near the pool/beach to refill our drinks. They were extremely accommodating with the bedrooms too. I HIGHLY recommend this place. However, if you’re a foodie, the food is just OK. Options are not that vast and taste is just alright as well.. even in the sit down restaurants. But still a 9/10 experience for me!!!

10/10

Exceptional

25 Jul 2026

Natasha

The staff is literally willing to help you with anything that you need

10/10

Exceptional

24 Jul 2026

Maisha

Loved everything!

10/10

Exceptional

23 Jul 2026

barclay vincent

Perfect experience. We'll be back soon!

10/10

Exceptional

23 Jul 2026

Misty

This was the absolute best trip of my life all the way around. The staff is amazing, the service was 10/10. Everyone was so friendly and Roberto made our pool days so relaxing. If you plan to spend the day at the pool, the cabana is definitely worth the purchase. Miguel at Splice became a part of our morning routine. Very attentive and friendly. I highly recommend choosing this resort for your stay.

10/10

Exceptional

23 Jul 2026

Canesha

The staff was extremely helpful and hospitable.

Rooms were cleaned to perfection.

Great pools… never felt overcrowded.

10/10

Exceptional

23 Jul 2026

Roberta

This is the 3rd all inclusive resort that we have stayed at in Cancun. It exceeded our expectations. The pool area is large and chair areas plentiful. You don't feel like you have to go early to the pool area to claim a lounge chair. The entertainment was totally professional...shades of Cirque de Soleil? The food was varied and well prepared. We stayed for a week and always found something new to try. What most impressed us was how well trained the staff is. Everyone was friendly and would do whatever they could to help you. We will be back.

8/10

Excellent

22 Jul 2026

Dustin

Great Place, I will visit more Hyatts in the future. Only complaint I have, and this at all inclusive resort on the Yucatan Peninsula. They use a lot of artificial sweetener in their drinks and drink mixers. I personally hate artificial sweetener, and spent a lot of time trying to find a drink I liked.

10/10

Exceptional

22 Jul 2026

Althea

Great food lots of choices. Staff was great

8/10

Excellent

22 Jul 2026

Samantha

The resort was very clean and in a great location. The staff was excellent, friendly, and attentive, and the room service was great. We also really enjoyed the fun pool parties and lively atmosphere during the day. The nightlife could use some improvement, and I would have liked to see more variety in the restaurant menu options. Overall, we had a great stay and enjoyed our experience!

10/10

Exceptional

21 Jul 2026

Sonya Angelina De

The property was beautiful and the food was delicious. There were many food options and the nightly shows were also quite entertaining. The only disappointment was that we weren't able to swim in the ocean due to all of the sargassum. I would definitely return when the sargassum is gone.

Partner

10/10

Exceptional

21 Jul 2026

Jose

Great for couples

Partner

10/10

Exceptional

21 Jul 2026

Geovanina

Property was super clean ,room was spotless,customer service amazing the food was top and the amenities were impressive We had an amazing time definitely will be back and definitely recommend

Family

10/10

Exceptional

21 Jul 2026

David

Entire stay was amazing. Good service to rooms and pool. Great bedding and rooms!!

Self

10/10

Exceptional

20 Jul 2026

Khalil

Everything

Friends

10/10

Exceptional

20 Jul 2026

Bryant Alexander

Amazing! Clean, friendly staff beautiful rooms.

Partner

10/10

Exceptional

20 Jul 2026

Mario

Was amazing excellent stuff excellent hotel food really great

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Jordan

We loved our stay everyone was very kind and always ready to help us out with everything we need!

Partner

10/10

Exceptional

19 Jul 2026

Carole

We had a wonderful 10-day stay at Hyatt Vivid Playa del Carmen. From the moment we arrived, we appreciated the hotel's relaxed atmosphere and the quality of its facilities. We thoroughly enjoyed the lively pool entertainment, the many workshops and activities offered throughout the day, the delicious cocktails, and the wide variety of food available at both the buffet and the à la carte restaurants. Our room was clean, comfortable, and well maintained throughout our stay.

The staff deserve special recognition. Everyone we encountered was friendly, attentive, and always willing to help. A special thank you goes to José, the Manager on Duty, whose exceptional professionalism and genuine care made our stay even more enjoyable. He responded promptly to our requests and went above and beyond to ensure we had a great vacation.

In our opinion, this hotel is an excellent choice for couples looking for a vacation focused on relaxation, great food, fun activities, and a welcoming atmosphere. However, it's important to know that the beach is not the hotel's main attraction. On the other hand, if you're looking for a beautiful pool, outstanding service, quality entertainment, excellent dining options, and a modern, relaxing environment Hyatt Vivid Playa del Carmen is a destination we recommend without hesitation.

Partner

10/10

Exceptional

18 Jul 2026

Bianca

We went there for our anniversary and for a birthday. We had the most amazing time ever the food was spectacular. The grounds were immaculate. The rooms were beautiful. It was one of the best trips that we have ever went on. It does get a little quiet towards the end of the night, but it didn’t bother us at all because we hung out by the pool and the pool there’s always something to do there was a DJ and a lot of entertainment.

Family

10/10

Exceptional

18 Jul 2026

Matthew Jordan

Amazing and fun time! Came for my birthday and they took care of us!

Partner

10/10

Exceptional

18 Jul 2026

Victoria

Had a great time! Will be back. Friendly staff and very clean rooms.

Family

8/10

Excellent

18 Jul 2026

Olga

Hotel very clean and staff very friendly! Food was very good but buffet is very small. Restaurants offer good menus and food was delicious. Alcohol was not premium quality but good variety! The entertainment was ok except Masquerade night. Beach area is very small with one row of cabanas. Overall very good hotel!!

Friends

10/10

Exceptional

17 Jul 2026

NORA

Our 1st time at the Hyatt. Check in did drag a bit but after everything was nice. The room was huge with lots of room. The AC did not disappoint. The food was very good. The Pineapple margarita was the winner. The staff was super friendly and the room service was not a long wait. We rented a cabana for a day and no regrets what so ever. Our server Antonio went above on everything for us. We will definitely return.

Partner

6/10

Pleasant

17 Jul 2026

Vanessa Yvette

I didn't like that an Adults Only resort had no late night entertainment. Everything closed at midnight.

Cheap liquor....premium liquor was an EXTRA charge.

Beach access was not good.

I would not return to this resort for these reasons.

Friends

10/10

Exceptional

17 Jul 2026

Natasha

Everything was wonderful!

Partner

10/10

Exceptional

17 Jul 2026

thomas maurice

I loved the pool area and how you can go to different pools depending on your mood for the day. Wait staff was excellence and friendly especially Eric in main pool and Miguel in dining area.

Family_with_children

10/10

Exceptional

16 Jul 2026

THOMAS

Great food and service. If your a beach person this is not the place for you...very small...but with the great pools I didn't miss the beach.

8/10

Excellent

16 Jul 2026

Xuan Y

Rooms were clean enough. Pool wasn’t that clean. Hence, that’s why I’m not giving 5 stars. Staffs were great. Food was ok. It’s rated as 4 and half stars, but it’s more like 3 and half to 4 stars max. Bathrooms were small. Doors of the bathrooms needs to be replaced. Liquid body soap and shampoo had no scent. My family and I were a group of 16 people. We chose this resort was mainly due to the beach, but unfortunately, the beach had red flag and tons of seaweed. Huge disappointment. The only restaurant was decent was Asiana, Barefood (Grab & Go, and the café. Pelicanos and La Casona were not good. Dolma was ok, but not great. Therefore, nothing about it was special. Will not come back here again. Our family made the best of it while we can. We had a great time due to the quality time with our family. Otherwise, we will not stay here again.

Family

10/10

Exceptional

16 Jul 2026

Angelica

Beautiful Hotel, staff is very helpful and friendly. Shows and entertainment throughout the hotel are awesome. The food was not bad.

Partner

10/10

Exceptional

15 Jul 2026

Shade

This property made of family vacation filled with fun and good times. It covered everything from over nine places to eat and snack with you wanna be fancy or just hang up in casual clothes a pool overlooking the Gulf of Mexico and endless elegance. We traveled as a family of eight and everyone has so many good things to say about the property. The staff is excellent and really pay attention to every detail to make everyone comfortable.. They really took all inclusive to a new level, this was awesome.!

Family

10/10

Exceptional

15 Jul 2026

Jamil

Great resort, food, drinks, staff, huge rooms and walking distance to bars, shopping and restaurants. Only thing bad thing is would say, wasn't a deal breaker is that there wasn't much for late night entertainment for the after dark party people who want to keep hanging out!

Friends

10/10

Exceptional

15 Jul 2026

Amber

Amazing resort. Rooms are spacious as described. The staff really friendly and helpful. All the amenities are well kept. The restaurants are phenomenal

Partner

4/10

Poor

15 Jul 2026

Zaid Al

Rooms were clean, pool was also well maintained, the buffet had good options and tasty meals

Partner

10/10

Exceptional

15 Jul 2026

Calvin Leo

Nice area to stay!

Self

10/10

Exceptional

14 Jul 2026

Dairobis

Wow, wow, wow! Those are the only words that come to mind when I think about our stay.

This hotel is simply AMAZING. Everything runs perfectly. It is spotless, spacious, well-organized, and beautifully maintained. The rooms are huge, incredibly comfortable, and so welcoming that you truly feel at home.

The food was outstanding. The Mexican restaurants were absolutely delicious, and Asiana was on a whole different level in terms of quality. Unfortunately, we didn’t have the chance to try Dolma, but based on our experience with everything else, we have no doubt it is excellent as well.

The icing on the cake was the service. Every single employee we encountered was kind, respectful, warm, and genuinely committed to making sure we had the best possible experience.

We would especially like to recognize Antonio at Pelícano, whose sweet and relaxed personality made every visit enjoyable, and Andy at one of the Mexican restaurants, who went above and beyond with his attention to detail. Their hospitality truly made a difference.

We experienced an exceptional level of service throughout our stay, and we will gladly return in the future.

The only negative aspect of our experience was the VIP sales team. My goodness… they simply don’t let you breathe while trying to sell their membership. In our case, they even told us that the ferry port to Cozumel was closed in an attempt to convince us to sign up for their program. That was very disappointing and inappropriate. There should be

Partner

8/10

Excellent

14 Jul 2026

Brandon

Very Beautiful

Partner

10/10

Exceptional

14 Jul 2026

Danny

The suite was great. We had a hot tub in the room which was great. The staff were very nice and eager to help with anything you needed. Pool was clean and well maintained. Highly recommend renting a cabana next to the pool. We had a spa day with massages and hydrotherapy, both were top notch. We will definitely be booking another trip.

Partner

4/10

Poor

13 Jul 2026

Theresa

Our swim up was dirty. Tiles were molded. Rented a cabana only to have a girl puke in the pool and when I told the helpers, they didn’t get her out asap. Was told we would get some compensation…. We didn’t. Not my cup of tea

Friends

10/10

Exceptional

13 Jul 2026

Nadia

The food was absolutely amazing. The staff were all so friendly, honestly one of the best resorts I have stayed in Mexico. Will be booking here again

Partner

10/10

Exceptional

13 Jul 2026

Dolly Maria

Amazing resort. Staff were support kind, helpful and friendly. I definely will be back.

Partner

8/10

Excellent

12 Jul 2026

Hani

The location was good on the beach and close to restaurants and shops. We were put on different level from our friends facing the street. We were told if we wanted a garden or pool view it would be extra. It was an adult only but everything shut down early by midnight and you couldn’t get a drink after that.

Friends

10/10

Exceptional

12 Jul 2026

Allison

The staff is amazing!

Partner

10/10

Exceptional

12 Jul 2026

Stephanie

The hotel was beautiful! Great room service and the restaurant selection was amazing. The pools and grounds were very clean & well kept. We will definitely come back.

Partner

8/10

Excellent

11 Jul 2026

Beatriz

Clean rooms, comfortable beds, no problem with air conditioning in the room, the staff was very nice and always ready to help

Partner

10/10

Exceptional

11 Jul 2026

Kenneth Dale

Staff friendly helpful room clean

10/10

Exceptional

10 Jul 2026

Alexandria

This resort was absolutely amazing. From the staff to the food to how clean it was. The only negative was that the buffet restaurant was not open every night so we had to make sure we had reservations with one of the restaurants, but other than that, everything was spectacular.

Partner

10/10

Exceptional

08 Jul 2026

Janae Latoya

Food sucks but everything else is amazing!

Partner

10/10

Exceptional

08 Jul 2026

Blanca A

I had a good time there, a lot of amenities and the staff really nice. Good restaurants.

Friends

8/10

Excellent

08 Jul 2026

Gabriela

Property was great, very beautiful. Only down side was the pool bar closes at 6pm! :( Other than that we had a blast!

Family

6/10

Pleasant

07 Jul 2026

Starlena

Food was not so good

Partner

10/10

Exceptional

07 Jul 2026

Jade

I enjoyed this property so much! The rooms were spacious and clean. The restaurants were great no matter what time of day they had an excellent choice of food. The location was remarkable, being minutes from everything.

Partner

10/10

Exceptional

07 Jul 2026

Anthony Joseph

Beautiful hotel and staff was great . A lot of seaweed n beach closed but other then that I had a great time

10/10

Exceptional

07 Jul 2026

Jaydyn

Loved the property especially the spa amenities we used daily. The beach was full of seaweed as to be expected this time of the year(we came last week of June into forest week of July) but it was well maintained daily. Perfect location right on 5th ave near shopping and restaurants.

Partner

4/10

Poor

06 Jul 2026

Carlos

10/10

Exceptional

06 Jul 2026

Belinda

Our suite was the nicest room we have ever stayed in. The property is huge. The pools are so nice, big and we enjoyed the swim up bar. We chose to pay for a cabana (shade) and it was a good choice! We liked the food choices. Make sure you see what restaurants are open when and make a reservation. The entertainment was also great- lots of variety. The staff is very attentive. Wish we could have stayed longer!

Partner

10/10

Exceptional

06 Jul 2026

Bruce

This was the best vacation this place is so awesome amazing relaxing place I ever been I give it a 9.5 awesome

Partner

10/10

Exceptional

06 Jul 2026

Jennifer

We had such a great time. Everyone was so nice, everything was clean, and I would highly recommend this hotel in this location. They put on great events for the guests too. We felt very safe and enjoyed the time.

Partner

10/10

Exceptional

06 Jul 2026

Glenn C.

Amazing

8/10

Excellent

06 Jul 2026

MARLENA

Had a great time. The staff is very friendly and always willing to accommodate you.

Friends

8/10

Excellent

06 Jul 2026

Michelle

Resort was very clean, staff were super friendly and helpful, only downside to this resort is the buffet and no shuttle service. The food options at the buffet were very limited, there wasn’t a lot to choose from. But Dolma was absolutely amazing, I would book there every night over the buffet. Dolma was so good, I went there twice. And as for the shuttle, there isn’t a shuttle included for this resort which was a huge turn off for us, definitely would’ve reconsidered a different resort if I knew prior to booking. So we had to find our own transportation to the resort on the day of our arrival and to the airport on the day of departure which was almost $200 for a party of 2.

Partner

10/10

Exceptional

05 Jul 2026

Jonniece

I cannot rave enough about this resort! The staff is outstanding!! They were very attentive, professional, and kind. The grounds are taken care of and they keep every thing clean and maintained. The room we had overlooked the garden area and it was a nice sized room with a jacuzzi tub in it. Our group appreciated the variety of the food. We tried three of the specialty restaurants and loved everything we ate. The buffet food was good and it had a good variety of choices as well. We enjoyed the pool every day. It is huge! We never felt cramped or overcrowded. We would definitely recommend Hyatt Vivid to our friends and we will visit again in the future.

Family

10/10

Exceptional

04 Jul 2026

Tamara

Very nice resort, great atmosphere, very friendly stuff and the food was the best we've had at all-inclusive resorts, would definitely stay here again.

Partner

10/10

Exceptional

04 Jul 2026

Cindy

Absolutely beautiful. Energetic event staff and amazing service from Sun up to Sun down.

Partner

10/10

Exceptional

03 Jul 2026

Amanda

The resort was wonderful, only downfall was the beach being so eroded. This of course is not in the resorts control, but the pool is a wonderful option.

Family

8/10

Excellent

03 Jul 2026

Stephanie

I wishes buffet was as open every day and needs more entertainment at the pool and in the evening

Family

10/10

Exceptional

03 Jul 2026

Brandon Kelan

Excellent! No complaints!