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Hotel Mariachi By Kavia 5th Avenida
Riviera Maya / Playa del Carmen · Mexico
5ta Avenida 251 Con Calle 16 NorteView location
7.8/10Very good110 Reviews
Cleanliness7.8/10 7.8
Service8.4/10 8.4
Comfort8.2/10 8.2
Condition7.2/10 7.2
Amenities7.4/10 7.4
See all ratingsPhotos are not available for this hotel yet.
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Mariachi By Kavia 5th Avenida
With a stay at Hotel Mariachi by Kavia 5th Av in Playa del Carmen (Gonzalo Guerrero), you'll be steps from Quinta Avenida and 5 minutes by foot from Playa del Carmen Main Beach.
This hotel is 0.3 mi (0.5 km) from Mamitas Beach and 0.6 mi (1 km) from Playacar Beach. Stay in one of 18 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided.
Conveniences include phones and safes, and housekeeping is provided daily. Featured amenities include a 24-hour front desk and a safe deposit box at the front desk.
Popular amenities
Free WiFi
Concierge
Entertainment
Smoking areas
Check-in and check-out
Check-in from
3:00 PM
Check-in until
6:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Noise-free rooms not guaranteed
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 58.66 per accommodation, per night
We have included all charges provided to us by the property.
-
You need to know
- Cashless payment methods are available for all transactions.
-
Special Instructions
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number 008-007-004912/2025
-
Minimal age
18
-
Spoken Language
English
Spanish
Nearby attractions
Quinta Avenida
0.1 km / 0.1 mi
Quinta Alegría Shopping Mall
0.1 km / 0.1 mi
Calle Corazón
0.1 km / 0.1 mi
Calle 12
0.2 km / 0.1 mi
Nuestra Senora del Carmen Catholic Church
0.3 km / 0.2 mi
Frida Kahlo Museum
0.4 km / 0.2 mi
Playa del Carmen Lighthouse
0.4 km / 0.2 mi
Playa del Carmen Main Beach
0.4 km / 0.3 mi
3D Museum of Wonders
0.4 km / 0.3 mi
Riviera Gran Casino
0.5 km / 0.3 mi
Mamitas Beach
0.5 km / 0.3 mi
Pier Navega
0.5 km / 0.3 mi
Chabad Playa del Carmen
0.6 km / 0.4 mi
Mercado Playa del Carmen
0.6 km / 0.4 mi
Central Square
0.7 km / 0.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 16
- hotel
- Check-in hour
- Check-out hour
- Wi-fi
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Hotel Mariachi By Kavia 5th Avenida
50
reviews shown
Michael
The room was spacious and clean. The staff was very nice and helpful.
Johana Elizabeth
No me gustó nada ya que ni siquiera es un lugar que se pueda contemplar solo para dormir, hay un karaoke a unos cuantos locales de ahí pero se escucha como si la música la tuvieras dentro de la habitación y está hasta altas horas de la madrugada. No vuelvo a hospedarme ahi
Sneh
Conviniently located to 5th Ave Majority of the staff were friendly except for 1 starr member who was rude .They offer a cleaning service everyday however my room was only cleaned once. Got bitten by mosquitoes in the room . for the price per night they could have offered a mini bar and coffee machine .
Luis Carlos
Buena
Claudio
It was quiet safe and staff was knowledgeable about the area
Gaga
giid
Katia
Ubicación cerca de la playa, lobby 24/7, el cuarto estaba limpio, área segura y muy comercial.
Karen
No me encantó que se escucha todo el bullicio de la quinta avenida, pero todo lo demás bien
Rosario
Property was not as expected for $117 a night. Dirty and dingy.. noisy midnight cleaning at times was unexpectedly loud cracking something. Very small pool not cleaned at times.
Jannary
When arrived there were no towels in the bathroom, the shower was falling apart, water would be warm first couple minutes and then cold, the mattresses were extremely dirty along with the sheets, the curtains were dirty. The area was loud and the pool was full of leaves. When the maid would clean up the sheets were not changed.
Naishan
Sheets and table had stains and bathroom was not clean. Loud music won't stop until 3am then you might hear your neighbours after that. Location is good in walking distance to everything.
Alex
Had mould in my room, sheets had stains, bathrooms not clean and felt sticky. Pool was full of leaves and broken chairs. Staff were super nice and helpful and the location is great.
Tristan
Great hotel and nice staff but if you are a light sleeper dont stay here. Very loud outside all night
Artem
Great for the cost. Basic hotel but good location. Very friendly and helpful staff.
Ivy
Very noisy, can hear your neighbors conversation. Loud music doesn’t stop until 3am. Liked the balcony in our room and it is walking distance to everything.
Victor
The room was not as pictured online. No microwave, no chairs, and the beds were not quite full size. Our room was right above 5th Ave and had no curtains! The HUGE, extremely bright neon lights from the mall across the street blared at us all night long! It's also very noisy, both in the hotel itself and from the street below.
Patricia
Staff are amazing! Great location!
Lucia
Best place, best location
Ahmad
Location perfect and quite
Shower itself need upgrade and bath area need real cleaning
Shower itself need upgrade and bath area need real cleaning
Annabel
Great hotel at a great price! Right in down town close to shopping and bars. Clean and safe. Only downside is there is no parking, you must find paid parking on street which is very limited and pay from 10am to 10pm at parking meter. Parking officers are always looking for unpaid parking.
satyanarayana
Nice hotel for budget people, no fridge
Tracy
Just because it’s a more affordable property doesn’t mean you should expect HUGE roaches. They need to do a better job of pest control. The front desk staff was very friendly. I only stayed 1 night but I wouldn’t recommend.
Benjamin
Nightlife!
Good location for night life!! Linen ok. Pool small but clean. Good Value. Close proximity to ice cream shop. Desk staff nice.
Verified traveler
The hotel was clean and close to the main street in Playa. Only wish it had a microwave
Jessica
The property was located near Quinta avenue and I was greeted by very friendly staff.
Cristiane
Localizacao perfeita
Otima Localizacao. Foram todos muito prestativos e educados desde a nossa chegada ate a saida.
Quartos grandes e camas muito confortaveis.
Quartos grandes e camas muito confortaveis.
Verified traveler
The receptionists are very friendly and helpful in helping the guest. The hotel is clean, well located, I liked it.
Verified traveler
Nice staff, good location, and pretty clean. My only complaint was that I didn’t have hot water in my room (sink or shower).
ana laura
El hotel es pequeño pero cumple con su función, sin embargo la habitación está muy amplia, el baño es pequeño pero igual funcional, la alberca muy limpia igual que todas las instalaciones... El aire acondicionado funciona perfectamente, las camas muy cómodas y sobre todo el personal muy muy amable , te informan y explican todo muy bien.. lo único es que no cuentan con estacionamiento pero a media cuadra se puede dejar pagando parquímetro sin problema .. creo que muy buen precio pues está junto a la 5ta avenida y a dos cuadras de la playa ... Todo super !
Vanessa
Atención
Sergio
Fue agradable la estancia, calidad- precio, muchas gracias por la atención en Recepción en ambos turnos.
jose ernesto
Todo muy bien
Mayra
Las habitaciones son espaciosas te dejan suficientes amenidades se limpieza personal y está súper accesible, muy cerca d ella zona de Mateos y muy segura a todas horas
Yameli
Hay lugares cerca comida tiendas
Ricardo Fabian
Camas cómodas, personal amable, buena ubicación. El gran problema es que hay un bar/karaoke que no te permite dormir si te toca en las habitaciones que dan hacia la quinta avenida
Abraham
No me hospede x el lugar sin estacionamiento y riesgoso
CHRISTOPHER
Hotel Low Cost pero ni se esfuerzan
En 6 días de estancia solo nos limpiaron la habitación una vez, solo uno de los 6 días dejamos el anuncio de no limpiar pero los demás días no lo pusimos y tampoco fueron, extraviamos la llave de la caja fuerte y nos querían cobrar 100 dólares pero más bien parecía una Extrosion porque los querían en efectivo, nos decían en efectivo les rebajamos a 1200 pesos al final nos cobraron como 50 dólares con tarjeta. Se que es un hotel Low cost pero no se esfuerzan ni tantito de los 6 días la alberca estuvo 3 muy sucia “en mantenimiento”
ALEJANDRA ANALY
Todo estuvo bien excepto q no hicieron mi habitación, cuando llegamos de nuestro tour de Cozumel estaba sin asear y nos comentaron q debimos avisar q saldríamos y cuando salimos en la recepción estaban atendiendo a otro huésped y solo nos despedimos, no dejamos el letrero de \"no molestar \" por tanto sentí q debieron limpiarla. De todo lo demás excelente ubicación.
Tere Valentina
En general malo
Miriam
En el cuarto hay humedad y una buena fumigación ya que vimos cucarachas
Doris
Cansado
Falta elevador o quién ayude con las maletas y los baños son pequeños
noemi
Lindo el lugar
Jose Noe
Pues limpieza mala
Libny Jahday
Excelentes opción, relación precio calidad
Muy buena ubicación!
Habitación limpia
Muy buena ubicación!
Habitación limpia
Paola
Super bien
Christian
Buena
Eduardo
Baño sucio y personal no ofrece solución coherente
Llegamos a hacer check in como a las 5 y el baño estaba sucio había basura de los huéspedes anteriores y en lugar de lavarlo o cambiarnos de habitación nos querian quitar la habitación para enviarnos a otro hotel más económico y sencillo sin darnos reembolso alguno hasta que accedieron a limpiar el baño para entregar bien la habitación... Una discusión innecesaria con la recepcionista y mal servicio sin solución al huésped siendo que reservamos esa habitación en ese hotel con mucho tiempo de anticipación. Fuera de eso habitación grande con comodidades y buena ubicación, cabe mencionar que ya me había hospedado ahí y no había tenido problema parecido.
ISELA
Old, dirty. Limites staff. There is not 24hrs front desk
Sandra
Fueron groseras llegamos sabemos que había pasado mucha lluvia y demás por el huracán Berry lo primero cobraron un precio por noche exagerado no había internet, alberca y estando allí se fue la luz y no tienen planta eléctrica no buscaron opciones solo cojimos una noche a esperar si llegaba la luz al siguiente día nos dicen no hay habitaciones hago mi reservación por ustedes y cobraron y cuando voy hacer el check in mi dice la gerente según ella que no habían habitaciones y nos botó del lugar estoy esperando el reembolso pero le indico yo llevo comprando con Expedia como 15 años y nunca me había pasado de llegar a un hotel ya pagó solo la contestación de ellos que fue culpa de Expedia pero nada y otra cosa reclamamos claro por qué los aires no enfriaban y los baños sucios y el agua no bajaba quisiera enviar fotos cómo se encuentra ese hotel no lo recomiendo suerte a todos los que vayan gracias Expedia tomen asunto en esto por que le hecharon la culpa a ustedes
Location & surroundings
Hotel Mariachi By Kavia 5th Avenida
5ta Avenida 251 Con Calle 16 Norte, Playa Del Carmen, Mexico
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