Name: Maya Villa Condo Hotel
Address: 1A Av. Norte Entre Calles 14 Y 16 Col. Centro, Playa Del Carmen, 77710, MX

2/10

Poor

30 May 2026

Daisy

Horrible stay and desk staff is not accommodating at all. Not clean and only nice staff was the one taking us in the little carts.

Pet

6/10

Pleasant

17 May 2026

Randi

Nice size room, secure property.

Partner

8/10

Excellent

02 May 2026

John

Wonderful little hotel in walkable area. A bit of a serpentine checkin process and parking but they make it work. View from balcony not quite as good as photos make it appear.

Self

10/10

Exceptional

20 Apr 2026

SONIA MARIBEL LARA GARCIA

Bien

6/10

Pleasant

09 Apr 2026

Amanda

I’ll start with the good…
The actual unit itself was lovely. Great size, great kitchen, very clean and comfortable furniture. It was also in a pretty good location. Close enough to walk to everything but a little on the edge so it wasn’t noisy and didn’t feel busy.
Now for the bad….
This is actually part of a group of buildings/apartments. to check in, I had to walk 2 blocks with my luggage to get to reception. The gym is then a separate business also several blocks away and you have to go to reception each day for a pass.
I specifically booked a rooftop penthouse so that I could have a private terrace. But there was NO privacy (photos are very deceptive). Staff were standing on balconies calling across to each other, staff came to take care of the hot tub without any communication with me and I had Do Not Disturb on the door and the hotel next door looked directly down onto my roof so I had people staring at me while in the space.
My terrace also didn’t have an outdoor lounge as shown in photographs. I raised this with reception on Day 2/4. They did offer that I could change rooms the next day; however, I was expected to pack, check out of my current room by 12 and then wait again until check in for the new room so I declined this.
Finally, the furniture on the roof was old and falling apart (including the outside of the hot tub)

I was just disappointed overall because I paid significantly more money specifically for the terrace and it didn’t at all meet expectations.

Self

8/10

Excellent

04 Apr 2026

William

found the door locks a challenge. Could have used a dish drying rack. TV channel selection was excellent..! When you first arrive, it is a little hard to find the front desk reception. Staff was excellent in responding to questions, as well as friendly. Great location, sound-proof, but close to 5th Ave. Very clean and well maintained. Good value.

Partner

8/10

Excellent

21 Mar 2026

Fiona

The condo unit was great. We stayed in a 2 bedroom unit and it was fabulous to have so much space as a family and 2 bathrooms, which was gret with our teenage daughter! The location was perfect - a very short walk to Quinta Avenida, the main shopping, restaurant and nightlife street and yet it was perfectly quiet at night once we closed the balcony doors. It felt very safe and secure and the cleaning service was excellent. There were, however, a few things though that wasn't quite what we were expecting: the beach that is right around the corner has a lot of boats moored and is not one where you can swim - you have have to go further in either direction to find that; the pool in the hotel is very small and has no lounging space to speak of beside it - it is not really somewhere you can hang out and relax; and the balcony in our particular unit was great, but quite small - you could only fit two people around the table at a time. Overall though it was a great experience.

Family_with_children

10/10

Exceptional

13 Mar 2026

Japeth

Clean, comfortable, very close to everything.

8/10

Excellent

10 Mar 2026

Lesly

It is centrally located. Gym was awesome. We were in one of the penthouses, the pics and descriptions were accurate with the exception of the terrace , as it’s not on the same level. BBQ didn’t work which was very unfortunate. Property is dated but the staff were lovely and it’s off the noisy 5th, however there were nights you could hear the dance music until 3am. Felt super safe the entire time.

Family

10/10

Exceptional

01 Mar 2026

Rafaela

Amazing apartment

8/10

Excellent

23 Feb 2026

Aimee

Overall, for a family to stay, it fit the criteria. Separate rooms and baths (we stayed in 405) and the property was clean, although we found used tissues on our balcony upon arrival. They had towels, beach chairs, coolers and umbrellas to use as we ventured to other beaches.

There was plumbing gurgling from time to time and the lighting was terrible in the rooms and bathrooms, but it was sufficient and we were barely in the condo in the first place!

Friends_and_family Family

10/10

Exceptional

13 Feb 2026

Amber

Everything was amazing. Clean room, tranquil atmosphere, friendly and helpful staff, great location..10/10 would stay again!

Leisure Partner

10/10

Exceptional

11 Feb 2026

Sabrina

The hotel truly exceeded my expectations. The staff were very kind and went above and beyond to attend to any of our questions or needs. The exterior was absolutely stunning and the interior was just as beautiful! The rooms were very spacious and more than enough for three people to live in comfortably. In addition, the location was perfect, as everything that we wanted to explore was within walking distance. Highly recommend!

Leisure Friends

10/10

Exceptional

18 Jan 2026

Darlene

Amenities with this condo/hotel group is great! Really enjoy gym access and reduced breakfast!

Friends_and_family Friends

10/10

Exceptional

07 Jan 2026

Audrey

Staff was awesome, and we loved the location. Having water jugs included was a big plus and the property itself is stunning! I only wish we had more time there to fully experience playa del Carmen!

Friends

10/10

Exceptional

07 Jan 2026

Eunsook

This hotel is just off the busy and lively quinta avenida however the room was very quiet. I booked a penthouse suite with 3 bedrooms and even within our own unit, we didn’t hear the noise from the other family who was staying on the bottom floor. The rooftop Jacuzzi helped us relax at the end of a long travel day. The staff were kind amd the rooms were very clean and spacious.

Leisure Family_with_children

8/10

Excellent

20 Dec 2025

Johanne

Bien situé

Friends_and_family Friends

10/10

Exceptional

19 Dec 2025

Dale

Clean room with great patios and excellent location. Staff was very friendly and helpful

Leisure Family

10/10

Exceptional

17 Dec 2025

Jolene

Better than the pics online! Great staff and amazing space. Loved the location!

Leisure Family

10/10

Exceptional

23 Nov 2025

Richard and Patricia

Maya Villa Condo Hotel was the absolute best! Our condo was very clean, we'll equipped with a full kitchen and very quiet at night. The staff was very attentive from the time we checked in until we left. Security was present at night and a locked gate into the complex made us feel secure.

A special shout out to Eric, the Bell Captain, who always seemed to arrive when we needed him!

Leisure Family

10/10

Exceptional

23 Nov 2025

Bonnie

Have stayed here 3 times now I like the location it’s quiet

Friends_and_family Family

8/10

Excellent

23 Nov 2025

Margaret Allison

We really enjoyed it but next time will book a property with a bigger pool area. The front desk was really helpful and responsive. Really enjoyed our stay!

Partner

10/10

Exceptional

19 Nov 2025

Jonathan

We've stayed at Maya Villa multiple times and are planning to visit again in 2026. The staff are as good as it gets. Top tier. If any problems arise, they are quick to solve it. Isidro deserves much recognition for going out of his way to welcome us and help us during our stay. He way also there to see us off and helped us load our luggage into the car. Clean rooms. Security at the gate. Staff were all 5 stars. From the office to the housekeepers (we had the wonderful Ana). Everyone is amazing. I highly recommend staying at any of the resorts in this group.

Business_and_leisure Family

10/10

Exceptional

05 Nov 2025

Ian

Everything was perfect as described. Will be staying again.

8/10

Excellent

28 Oct 2025

Paulina

Very enjoyable

Leisure

8/10

Excellent

22 Oct 2025

BEATRIZ

Great location. Attentive staff
Comfortable accommodation for our group of 5

This is not a beach front hotel and no pool to speak of Only small hot tub. But if you a comfortable stay close to everything , it’s a good choice.

Leisure Family

10/10

Exceptional

04 Aug 2025

Felix

Maya Villa Condo Hotel is an excellent option to stay in Playa Del Carmen. This hotel is clean, in a good position, near to everything. The rooms are spacious, comfortable with good lighting and A/C, also equipped with everything you need in the house. It is my second time in this hotel and I definitely recommend in you want to be at home.

Leisure Friends

10/10

Exceptional

29 Jul 2025

Ruth

Lovely, spacious, comfortable apartment and a gorgeous cool swimming pool.

10/10

Exceptional

15 Jul 2025

Ana

Beautiful property and excellent location, 1 block from La 5ta Avenida.

Leisure Family

10/10

Exceptional

12 Jul 2025

John Joseph Wojsiat

Loved all of the staff!! Everyone was so helpful! Inconta did a great job with housekeeping!

What a wonderful place to stay!

Leisure Partner

10/10

Exceptional

29 Jun 2025

Dre

Would stay again!

10/10

Exceptional

28 Jun 2025

Ariadne

We stayed in villa 402 and it was very clean and had everything we needed for a few days there. It is just one block off of 5th avenue so convenient for restaurants and shopping. There’s a spa and asian restaurant right next to it. The villa was quiet and the noise from nearby bars was not an issue at all. There is construction nearby during the day though. The check in is not at the property, it’s down about a block but they brought up our luggage for us. Place is very secure with gated entry. The pool and jacuzzi were so nice, very aesthetically pleasing area. Comes with lots of drinking water, including a hot water dispenser which was so nice for quick cup of tea. The beaches were not swimmable for us due to seaweed but it’s a great spot for being close to 5th avenue. AC worked good too and there’s a taxi station on corner. Big grocery stores within 10 minute walk as well to stock up on food if you’re planning to cook. The only issue I encountered was trying to reach front desk, everytime I called they didn’t answer.

Leisure Family_with_children

10/10

Exceptional

18 Jun 2025

Jazmin

The only problem I had was that it smelt awful outside the hotel

Leisure Family

10/10

Exceptional

18 Jun 2025

ALIX

Very good location, close to the beach and the main strip in PDC. Underground parking, safe area, big spacious rooms with comfy beds. Friendly staff and the pool/hot tub was a bonus.

Leisure Partner

10/10

Exceptional

15 Jun 2025

Jeanne

This property is close to everything we needed . Beach, shopping, music, restaurants, gym, and more!

Leisure Partner

8/10

Excellent

25 May 2025

Ashley

Overall stay was good! Very easy check in process and parking was easy. Only confusing part was the key to get in/out of property. Would stay again!

Leisure Partner

10/10

Exceptional

30 Apr 2025

Monsserrat

La verdad fue una experencia muy Bonita. Mi esposo y yo estuvimos muy felices en todo. La verdad vamos a volver. Se los recomiendo a todos

Leisure

8/10

Excellent

19 Apr 2025

Blaise

Loved how safe everything was. Peaceful. The entire place was beautiful. Only cons were the air conditioning and wifi/service. I just like rooms freezing cold so that’s just my opinion. The wifi would stop working.

Leisure Self

10/10

Exceptional

02 Mar 2025

Rhea

Great option for an apartment/hotel right in Playa!

Leisure Family

10/10

Exceptional

20 Feb 2025

Laura

Loved it!

Leisure Family

10/10

Exceptional

20 Feb 2025

Chris

Relax at Maya Villa Condo

The grounds were nice. The staff was friendly and helpful. The condo/room was spacious with a full kitchen. The bed was firm with a variety of choices for pillows from firm to very soft. The shower had good water pressure. Room included a water dispenser, coffee maker, 2 televisions. It was very comfortable. I would stay here again.

Friends_and_family Friends

10/10

Exceptional

14 Feb 2025

Brian

도착하니 호텔측에서 업그레이드를 해줬고 시설 일부 공사중이였지만 생활에 지장은 없었습니다.
침구류 상태 좋았고 청소도 잘 되어 있었습니다.
직원들은 친절해서 편안 했습니다.
한가지 아쉬운 점은 자꾸지가 뜨겁지 않았는데 밖으로 액티비티 하러 다니느라 사용 할 시간은 없었습니다.
재 방문 의사 있습니다

Leisure Friends

4/10

Poor

04 Feb 2025

Christopher

Checkin and checkout process is inconvenient. Not in the same location as hotel.

Pool is bad.

Common areas are dark.

Parking is limited and poor. Automatic garage door opener did not work one morning. Had to go to the other location to get help.

Key fob would not open the front gate. Had to go down to the garage to get in.

No elevator. Makes for hauling suitcases in and out difficult.

Leisure Family

4/10

Poor

24 Jan 2025

Verified traveler

Not worth it for the price.

The room smelled badly. The couches were old and very uncomfortable. There was no nice place to sit. Bed was hard. Hot water worked once. Over priced in my opinion
Oh and the “ beach” nearby, is gone now.

Self

10/10

Exceptional

18 Jan 2025

Ivan

Loved it would stay again

Leisure Family

10/10

Exceptional

11 Jan 2025

CHRISTIAN Rodolfo

Bonita experiencia en este lugar

10/10

Exceptional

05 Jan 2025

Jasmine

Wonderful property, so close to town with amazing restaurants super close.

Leisure Family

2/10

Poor

22 Dec 2024

Michael

Horrible construction noise in the room above us. So we left for the day. Next day they were back again. Sadly we got food poisoning from the day before. I went to the front desk to see what they could do. They denied that there was any work being done. So I invited them to come hear if for themselves. Then after checking they offered us another room but not until 3pm. They were expecting us to go out for the day so we were not there to hear the racket. Very poor customer service. So due to the way they handled the issue I can not recommend staying at this resort.

Leisure Family

10/10

Exceptional

15 Dec 2024

Bonnie

Love staying here walkable to lots of places
We will stay again very comfortable

Friends_and_family Family

8/10

Excellent

04 Dec 2024

Brann

Nice people

10/10

Exceptional

08 Nov 2024

Johanna

Love staying at the property. We did loose power for 13hrs but our WiFi was working…

10/10

Exceptional

29 Oct 2024

LoyAnne

Lovely stay

Lovely room and grounds and pool and spa. Responsive staff and fabulous air conditioning in a good location.

Partner

8/10

Excellent

28 Oct 2024

Joanne

The property is located in a great area with easy access to the beach and to restaurants as well 5th Ave. Just steps away from two great restaurants for breakfast and dinner.

It is a quiet hotel which is nice if you're looking for a more relaxed vibe, as well lots of green plants/trees for each suite to have privacy (no one is looking into your window which is a nice feature).

Rooms - overall nice but could use a little upgrading. Ex: showerhead water pressure, bathroom fans extremely loud and bedroom fans unable to use because they were extremely loud as well.

Staff - extremely helpful and pleasant. Respectful of privacy but also available at any time.

Safety - felt very safe in the hotel at all time including in the evenings where a security guard was present at the front gate throughout the night.

Leisure Family

10/10

Exceptional

27 Oct 2024

Debbie

We just stayed at this lovely condo and absolutely loved it! AWESOME is a good description. It is very close to the beach as well as the Avenida marketplace area. The taxi system is right at the corner and so is the main office where you can get any and all the help you need, even beach towels and umbrellas! This sweet small town area is clean and completely walkable. Everyone was so friendly. You can use the pools at any of the 3 owned properties.

We had a 2 bed 2 bath with a full kitchen and hot tub. The living room could use updated furniture, but everything else was GREAT! There are no lifts! Stairs only!

These people are so amazing, and I can't thank them enough! - Eric, Mayte, Dafne and our transportation driver to and from the airport. Thank you!!

Leisure Family

10/10

Exceptional

18 Oct 2024

Brian

We enjoyed our stay with everythijg the room offered! It was comfortable and allowed us to enjoy our trip even more!

Leisure Family

10/10

Exceptional

09 Oct 2024

RICARDO

Nice property. Close to everything yet quiet at night

Leisure

10/10

Exceptional

03 Oct 2024

Michael Edward

Our original booking was affected by Hurricane Helene. After JetBlue canceled the flight we contacted Expedia (who weren't great), and were offered alternate dates.
We came a week later and were given a great welcome...and an upgraded apartment!
The parking is in the basement and safe.
The accommodation was of high standard and very clean. We loved it!

Leisure Family

10/10

Exceptional

26 Sep 2024

Cindy

You are surrounded by nature and its simply beautiful!! The staff is super friendly and helpful. They accommodated me and my family with all my needs. The pool is small, but fun to experience because you feel like you're swimming in the jungle. The condo was clean and beds were big and comfy. Kitchen had everything you'd need for cooking. Beach and restaurants are within walking distance. The message was also a . Its quite and my family and i just loved it. We'll be returning!!!

Leisure Family_with_children

10/10

Exceptional

09 Sep 2024

Lee

Beautiful, Property with a snake like swimming pool. The property is gated and walled and gives me a tropical minyan feel. Spaces condos. Everything was very nice.

10/10

Exceptional

04 Sep 2024

Elizabeth

We loved it ! And would definitely go back !

Leisure Family_with_children

10/10

Exceptional

17 Aug 2024

Gina

Great stay! Thank you

8/10

Excellent

12 Aug 2024

Michael

Overall amazing property, close proximity to the main strip & beach. Very clean & spacious. I only gave this property 4 stars because one night my partner & I came back to our clothes that were left sitting around in the condo hung on the balcony completely soaked. We never asked for room service for any of the days, so we found it strange that our clothes were just all wet.

Leisure Partner

10/10

Exceptional

01 Aug 2024

oscar

Safe and clean very very spacious excellent distribution of the condo

Leisure Family_with_children

8/10

Excellent

30 Jul 2024

Gerardo

Walking distance to everything!

10/10

Exceptional

26 Jul 2024

Gisselle

Staff was very welcoming and helpful. Very pretty condos, clean and comfortable

Leisure Partner

10/10

Exceptional

05 Jul 2024

Jose Alejandro

Property was very secure and in a great location. If you have a car, underground parking is available so that you do not have to leave it on the street.

10/10

Exceptional

30 Jun 2024

Ahmad Abdul

It was great, everything was really good,

Leisure

6/10

Pleasant

25 Jun 2024

Gilma

Nice size apartment. Pool looked dirty, there were bedbugs eve though the beds looked clean.

Leisure Family

6/10

Pleasant

16 Jun 2024

Praveen

Overall nice property but many stairs don't have railings or traction tape on the bottom. My wife slipped and hurt herself. They need to provide better traction throughout the property And not just on some stairs

Leisure Family

10/10

Exceptional

15 Jun 2024

Monica

Booked 2 rooms, one was excellent the other had a musty, humid, stinky smell.

Leisure Family_with_children

10/10

Exceptional

11 Jun 2024

Roberto

Perfection

The perfect stay nice and quiet

Friends_and_family Family

10/10

Exceptional

04 Jun 2024

Richard

Loved our stay! Perfect for families

Leisure Family

10/10

Exceptional

02 Jun 2024

Nachiappan

Friendly reception staff and exceptional clealing and support staff. Enjoyed our stay!

Leisure Family

10/10

Exceptional

31 May 2024

Roger

Private and secure while being close to all the amenities.

Leisure Family_with_children

10/10

Exceptional

30 May 2024

Cesar

It’s an excellent place to stay with the family, very peaceful and quiet also very close to 5th Ave and most of the things you need.

Leisure Family_with_children

8/10

Excellent

29 May 2024

Carlos Don

We enjoyed our stay Maya Villa. We booked a 2 room condo but we wer wanting the penthouse with hot tube. The gentleman at checkin graciously checked and got us one. We really appreciated his efforts in doing this for us.
Once we entered the unit. They had wine, rosws and a greeting card for us since it was our Anniversary. Very nice.
The unit was spacious clean with. Everything worked except for the coffeemaker but it was okay since we do not drink a lot of coffee anyway.

The rooftops offered a great view with the ocean on one side. The lounger and sofa cushions were in of replacing. Some had stains and others were ripped. Also. The hot tub needed servicing.
Overall, the stay was nice and we would definitely considwr staying there again.

Leisure Partner

10/10

Exceptional

22 May 2024

Abigail Acevedo

Place was great, hot water would run out at times but it wasn’t horrible

8/10

Excellent

14 May 2024

Martha Elia

I really enjoy my stayed at this property. The only thing I didn't like about it is that the curtains are see through in the kitchen and living room.

10/10

Exceptional

08 May 2024

Maria

This place its amazing, my family enjoyed it so much.
Spacious and beautiful

10/10

Exceptional

24 Apr 2024

Robert

It was so peaceful and comfortable

Friends_and_family Family

10/10

Exceptional

23 Apr 2024

Tulio

Half block from the beach and half block from bars and restaurants. Very good location if you are looking for a fun trip without driving!!!

Leisure Partner

10/10

Exceptional

17 Apr 2024

Migdalia

The place was very nice and quiet. Our stay was enjoyable. The thing that bothered us was that the pool closed at 8 pm and after a very long day getting into the hot spot would have been nice.

Leisure Family

6/10

Pleasant

04 Apr 2024

Cynthia

We stayed on a lower level unit facing the street. There was a lot of street noise but the slamming of the iron entry gate everytime someone came and went was ridiculous. The room was nice and spacious but had an overwhelming musty smell. The checking in and out at the other building was inconvenient especially if you are getting in late or leaving early, you have to drag your luggage down stairs and over cobblestone then up another flight of stairs.

Leisure Family

10/10

Exceptional

02 Apr 2024

PETER

Super place. Unique. Nice staff

Business_and_leisure Family

10/10

Exceptional

29 Mar 2024

Lauren

The staff were amazing. My entire family got sick and they helped us find a pharmacy and checked in to make sure we were all doing ok.

Friends_and_family Family

10/10

Exceptional

23 Mar 2024

John

Perfect for our spring break trip with our two college aged children. The penthouse had great spaces, with the rooftop patio being truly \"over the top\" wonderful. Beds were comfortable, bathrooms clean and functional. Close to the beach and 5th avenue, and far enough way to make the property an oasis from the activity of PDC. This world traveling family would stay again at Maya Villa.

Leisure Family

10/10

Exceptional

16 Mar 2024

Howard

Good

Leisure Partner

10/10

Exceptional

11 Mar 2024

Jillian

Perfectly located right near many restaurants, tons of shops, and the beach! Felt very safe and the staff was always there to help! It was my Dad's birthday and I asked them to hang a sign - we came back to find balloons and streamers which was lovely! The apartment was very clean and the rooftop was great! Would highly recommend!

Leisure Family

8/10

Excellent

23 Feb 2024

Christine

First time in this area. Hotel was great- pool is very chilly in December- but rooftop was Excellent! lots of room -hottub- a little worn- needs a facelift- but worked ok. Staff did not clean hottub itself very well - Again- laid out in peaceful bliss on rooftop- all a quiet sanctuary! Would stay again. Hope they fix the Thatch roof - couldn't use kitchen terrace due to the debris falling there- but inside was spotless and awesome and comfortable!!!

Leisure Self

8/10

Excellent

13 Feb 2024

Katheryn

The condo was great! Beautiful property as well. Very close to the beach and shopping district. Quite a strong sewage smell off and on throughout the day in the condo itself but had experienced that through our stay in different properties

Leisure Family_with_children

10/10

Exceptional

27 Jan 2024

Jessica

Place is fantastic, staff amazing and the location is near everything. Recommend staying here we will be back.

Leisure

10/10

Exceptional

27 Jan 2024

Klaudia

We had a fantastic stay! Our apartment was clean and very comfortable - everything you might need to enjoy your vacation. The service was also excellent and all questions answered swiftly. I recommend to everyone looking for a great spot close to the beach and party area at the same time.

Leisure Family

6/10

Pleasant

02 Jan 2024

Rebecca Gitles

Property is a great location, quiet street and at first look presents beautifully. Access to a very nice gym is terrific. All items for kitchen are available. Towels are available a half block away.
But our unit was in perpetual shade and smells like mildew. All clothes in the closets and drawers will smell after a short stay. The condo had scented plug-ins but more were needed to combat the smell. There is no sunlight so after it rains, there is a puddle on the small terrace that never dried. We all got many mosquito bites. There was also a sulfur/sewage smell that would fill the condo several times a day. Truly awful. The pool is tiny as is the hot tub (warm tub). Always in shade. Closest beach is a bit away as the one at the end of the block is a fishing area with boats. We took 2 teenagers on this trip and leaned the hard way that we would have been much better off at an all inclusive with a pool. Not having access to a sunny pool or terrace and beach being a bit away was not ideal. 5th street gets old very quickly if you stay more than a few days. Overall I would not recommend this property or Playa del Carmen without an all inclusive type stay if you are traveling with any kids.

Leisure Family

6/10

Pleasant

01 Jan 2024

Karen

The Maya Villa condo and beach club was overall fine for our family of four. We appreciated having the space and three beds for my teenage kids and me and my husband. The kitchen was helpful and we liked having filtered water available. Unfortunately, the dishwasher was broken our entire stay even after maintenance was called which made washing dishes annoying while on vacation. The other issues were having limited hot water and the smell of mold and sewage especially after showering and the entire unit smelled and there were no windows so we could not get the smell out. Our friends had a constant smell of mold in their unit and we heard that another unit had issues with flushing their toilet. The air conditioning and ceiling fans were nice and we like the balcony. The couches were very uncomfortable which was a disappointment since our friends were next door and we wanted to hang out socially more. We were also unhappy there was no real place to sit by the small pool and could not use the bigger pool at the sister hotel a few doors down. We did however really enjoy having access to The Gym and used it almost every day. We appreciated having fresh beach towels and towels in the unit, but otherwise found the front desk staff to not be very helpful. The maids were very friendly and helpful.

Leisure Family

2/10

Poor

23 Dec 2023

Mirian

There are no elevators. Staff is not flexible. Make up charges.

Business_and_leisure Family

6/10

Pleasant

25 Nov 2023

Yuki

The hotel was good, but they have several buildings and you cannot use other facilities such as pool which you can see the hotels.com app pictures. That is disappointing since I was planning use the pool.

10/10

Exceptional

24 Nov 2023

Nicholas

The concierge was awesome his name starts with an I. I would hate to mispell his name but he was always available and very willing to assist. Also see ask him about Pedro. Trust me, he will get you the best deals on any of the attractions near by or far away. They both went the extra mile to make sure we enjoyed our stay...

Leisure Partner

10/10

Exceptional

31 Oct 2023

David

This is a perfect property close to all the attractions of 5th Avenue and a block away from the ocean.
It is ultra clean and very well cared for.
Excellent dining options nearby but also everything you need to prepare your own meals if you want to as well.
I would definitely stay here again!

Leisure Friends

10/10

Exceptional

24 Oct 2023

Liubov

My dad and I had a pleasant stay. The property is super clean. My dad enjoyed the pool so much. The location/size/money value totally worth staying. Also big thanks for decorating the condo for my bday, and leaving a nice card and a bottle of wine. Much appreciated. Unforgettable experience. We will be back.

Leisure Family

10/10

Exceptional

15 Oct 2023

Roma

The condos are in very good condition. The gym is excellent and the staff attentive.