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Mararena Condominios By Nah Hotels

Riviera Maya / Playa del Carmen · Mexico

10a Av Entre Calle 20 Y 22 MexicoView location

8.0/10Excellent52 Reviews
Cleanliness8.0/108.0
Comfort8.4/108.4
Condition7.8/107.8
Value6.0/106.0
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mararena Condominios By Nah Hotels

With a stay at this aparthotel in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 8 minutes by foot from Playa del Carmen Main Beach.

This aparthotel is 0.4 mi (0.6 km) from Mamitas Beach and 6.3 mi (10.2 km) from Xcaret Eco Theme Park. Treat yourself to a stay in this individually furnished apartment, which features heated floors and a Smart TV.

A kitchen is outfitted with a full-sized refrigerator/freezer, a stovetop, and a microwave. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include a safe and a separate sitting area, and housekeeping is provided weekly. Featured amenities include express check-in and an elevator.

Popular amenities

Dining services
Concierge
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until 9:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No front desk Events/parties not allowed Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 8:00 AM to 8:00 PM.
    • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • The property is professionally cleaned.
  • Special Instructions
    There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 21 years old
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards, debit cards, and cash
    • Onsite parties or group events are strictly prohibited
    • Long-term renters welcome
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher and a security system
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Quinta Alegría Shopping Mall 0.2 km / 0.1 mi
Quinta Avenida 0.2 km / 0.1 mi
Nuestra Senora del Carmen Catholic Church 0.4 km / 0.3 mi
Mario Villanueva Stadium Madrid 0.4 km / 0.3 mi
Calle 12 0.5 km / 0.3 mi
Calle Corazón 0.5 km / 0.3 mi
Super Chedraui Selecto Avenida 10 0.6 km / 0.4 mi
Mamitas Beach 0.6 km / 0.4 mi
Pier Navega 0.6 km / 0.4 mi
3D Museum of Wonders 0.6 km / 0.4 mi
Playa del Carmen Main Beach 0.7 km / 0.4 mi
Central Square 0.7 km / 0.5 mi
Chabad Playa del Carmen 0.8 km / 0.5 mi
Riviera Gran Casino 0.8 km / 0.5 mi
Frida Kahlo Museum 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Mararena Condominios By Nah Hotels

8.0
Excellent
52 Reviews
Cleanliness
8.0 /10
Comfort
8.4 /10
Condition
7.8 /10
Value
6.0 /10
Amenities
8.0 /10
20 reviews shown
2/10
Poor
03 Mar 2026
Diane
The location was very handy for grocery shopping and a variety of places to eat..
Friends
6/10
Pleasant
21 Dec 2025
Avery
My friend and I stayed here for one week, our overall stay was adequate (I’d give it about 3.5/5) but I wouldn’t stay here for any longer than that. A lot of the amenities that we specifically booked for were not present. Though there is a kitchen, there is little to no cooking utensils to actually utilize the kitchen. Pictures are a bit misleading and not entirely accurate to the unit, futon is not sleep-able. So though it’s advertised as sleeps 6 it should really be more like 4. A lot of wear and tear to the unit, stains on sheets/curtain, towels. And we were initially only given 1 towel. There seemed to be no hot water, all our showers were done very cold, I’m not sure if this is something common for Mexico. Staff was great at welcoming us and communication via whats app. Housekeeping was also great, came in every second day and did end up giving us more towels. Pool was nice also, a lot of chairs but only 2 loungers. Elevator is also out of commission and this building has a lot of stairs.
Leisure Friends
8/10
Excellent
16 Aug 2025
Dulce Maria

Mar arena

La propiedad estaba muy limpia, muy cómodo y confortable, el aire funciona perfectamente aunque lo usamos muy poco porque se mantenia fresco el lugar, lo unico que me hubiera gustado son almohadas mas suaves pero en general todo me gusto mucho, muy buena ubicacion esta cerca la quinta avenida, soriana ,farmacias, restaurantes
Friends_and_family Family
8/10
Excellent
09 Aug 2025
Alex
Problems that flow water is low, 1/3 toilets could flush
10/10
Exceptional
20 Jun 2025
Alessandro de Atocha
Disfrute mucho mi estancia en el departamento , definitivamente volvería … el plus es la ubicación ya que estás a unos pasos de la quinta avenida.
10/10
Exceptional
06 Jan 2025
Joseph Fellows
Staff was super helpful, area is great. It's close to the beach, food and grocery, and local culture.
Leisure Family_with_children
10/10
Exceptional
31 Oct 2023
Jorge
Everything was excellent! Arlette was amazing!! Excellent hostess!! The best
Leisure Partner
2/10
Poor
11 Aug 2023
andres

Not the place if you have a car

Property is not kept clean and does not match anything close to the pictures on the listing. Listing shows parking available however there is LIMITED parking available. First come first park basis.
We were not met at check in and were just given a code to access the door key. The key is an actual key that can be copied by anyone.
Friends_and_family Family
8/10
Excellent
10 May 2023
YCELSO
Located on 10 ave a plus, away from all the noise and traffic.
Leisure Family_with_children
6/10
Pleasant
31 Mar 2023
Garth
Good communication with property contact personal . Were helpful in rectifying initial concerns.
Leisure Self
4/10
Poor
04 Mar 2023
Margaret
In very poor condition. The \"pool\" is a joke. Its really just a tiled puddle, and missing a bunch of tiles. Great way to slice your foot open.
Leisure Family
8/10
Excellent
03 Jan 2023
Laurence
Perfect location close to everything, clean apartment, rather spacious but the noise from a family below made it impossible to sleep.
Leisure Family
10/10
Exceptional
09 Oct 2021
Hector

Excellent

Everything was really nice! Excellent price-quality
Friends_and_family Friends
10/10
Exceptional
08 Aug 2021
Verified traveler
I like the fact that it was private, and the location of the place. I wish I would've had better communication with the check in or even the check out
Leisure Family_with_children
4/10
Poor
06 Jun 2021
Verified traveler
Would not stay here again. I can list all the things wrong with this place but most of it has already been said by others. And the hotel will respond that they are working on it but it's the same problems others have had so I doubt anything will change. The biggest concern was a huge window in the living room overlooking the street that doesn't lock and easily slides open. We have young kids so it was just not safe. We asked if someone could come fix it on the day we checked in but it was not fixed during our 3-day stay. The hot water did not work at all the whole time we were there, and the A/c in one of the two bedrooms did not work. We let them know, but nothing was fixed. The parking garage entrance was super small and took us several minutes to get out of every day trying not to scratch the rental suv with just inches of clearance on each side; not the hotel's fault but not fun to deal with. The tiny rooftop pool was nice for the kids but again there were several places where one could easily fall off the side of the building so it's not ideal for young children.
Leisure Family_with_children
2/10
Poor
08 Nov 2025
Sabrina
On a passe deux jours
Friends_and_family Friends
10/10
Exceptional
22 Jul 2025
Maria Aida Jimenez
Servicio muy bueno, el cuarto está increíble
10/10
Exceptional
23 May 2025
Angelica
Muy bonito todo
Leisure Friends
2/10
Poor
26 Sep 2024
JORGE HARO
La Propiedad en general descuidada, estuve 12 días y solo de ver la alberca no dan ganas de usarla, vecinos del mismo edificio molestos con fiesta todas las noches entre ruidos y olor a marihuana, el propietario no contesta al menos que te tengas que ir de la propiedad, sinceramente no lo recomiendo
Leisure Partner
4/10
Poor
25 Sep 2024
Aldo Andrés
Las fotografías que tienen publicadas seguramente son de cuando era un edificio nuevo, nada que ver, el area de la alberca esta desecho, ademas de muy sucio. En general el edificio tiene un mal mantenimiento, el elevador solo funciona para subir a algunos pisos y no para bajar, yo iba con bebe con carriola y con 2 adultos mayores es algo super importante. El departamente aun que si es el de las fotos, estaba muy sucio y todo se sentia muy viejo ,las almohadas olian mal. Me gusto la ubicacion, pero las condiciones de limpieza y mantenimiento son malas.
Leisure Family_with_children

Location & surroundings

Mararena Condominios By Nah Hotels
10a Av Entre Calle 20 Y 22 Mexico, Mexico, Mexico

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