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Moonshine Hotel

Riviera Maya / Playa del Carmen · Mexico

1a Avenida Norte, Entre 12 Y 16 CentroView location

7.8/10Very good236 Reviews
Cleanliness8.0/108.0
Service8.6/108.6
Comfort7.4/107.4
Condition7.4/107.4
Neighborhood9.2/109.2
Amenities7.8/107.8
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Photos are not available for this hotel yet.

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Moonshine Hotel

With a stay at Moonshine Hotel, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and Playa del Carmen Main Beach. This hotel is 0.2 mi (0.4 km) from Mamitas Beach and 1.2 mi (2 km) from Playa del Carmen Maritime Terminal.

Make yourself at home in one of the 24 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 008-007-007021/2025
  • Minimal age
    18
  • Optional fees
    • Pet deposit: MXN 500 per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Calle 12 0.2 km / 0.1 mi
Quinta Alegría Shopping Mall 0.2 km / 0.1 mi
Playa del Carmen Main Beach 0.2 km / 0.1 mi
Quinta Avenida 0.2 km / 0.1 mi
Calle Corazón 0.3 km / 0.2 mi
Playa del Carmen Lighthouse 0.3 km / 0.2 mi
Mamitas Beach 0.5 km / 0.3 mi
Pier Navega 0.5 km / 0.3 mi
Frida Kahlo Museum 0.5 km / 0.3 mi
Nuestra Senora del Carmen Catholic Church 0.5 km / 0.3 mi
3D Museum of Wonders 0.5 km / 0.3 mi
Riviera Gran Casino 0.6 km / 0.4 mi
Chabad Playa del Carmen 0.7 km / 0.4 mi
Mercado Playa del Carmen 0.7 km / 0.4 mi
Central Square 0.7 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Moonshine Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE WITH VIEWSAPARTMENT • DELUXE WITH VIEWSAPT.DX-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Moonshine Hotel

    APARTMENT DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Moonshine Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Moonshine Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Moonshine Hotel

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Moonshine Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Moonshine Hotel

7.8
Very good
236 Reviews
Cleanliness
8.0 /10
Service
8.6 /10
Comfort
7.4 /10
Condition
7.4 /10
Neighborhood
9.2 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
06 Apr 2026
Hertwing Yasseer
Excelente lugar para llegar con familia o de fiesta ... todos te atiende súper bien
Friends_and_family Family
8/10
Excellent
22 Sep 2025
Michael
Nice
Business_and_leisure Self
10/10
Exceptional
11 Sep 2025
Taylor
Very close to everything in central Playa. You can pretty much walk to anything including restaurants and tours. Great service and very clean!
Leisure
4/10
Poor
30 May 2025
Oleksandra
Tbere was a black mold on the ceilling in the bathrooms. You can hear the music all night long. Pictures are highly edited, it looks worse in real life. Pool is tiny and filthy. Fridge in one room barely worked, and the one in another room froze our drinks
10/10
Exceptional
07 Mar 2025
hector
Great staff
2/10
Poor
09 Feb 2025
Brenda
Close to everything but even though the clubs are 1/2 block away it wasn't as loud as I expected. Beach is close but is extremely eroded so theres really no where to enjoy the beach without taking a cab and paying for a beach club set up. The hotel looks nice from the outside but is in serious disrepair in the rooms. Walls have mold on them that is continuously painted over and there's paint splatter all over the floors & furnishings. Bathroom scum on every surface, mini fridge is rusted & severely beat up & runs very loud all night, they had no table for the fridge so I had to use a chair. lighting is horrible, flicking lights most of the time. The bed is hard as the floors and bottom sheet will not stay on at night when using it. I wasn't given the King bedroom I paid for, was givin a double bed & twin and nothing else was available. This place was disgusting and I in no way will ever return.
Leisure Self
8/10
Excellent
07 Nov 2024
Nathalie
Es excelente la persona que está en front desk
Leisure Family_with_children
2/10
Poor
29 Oct 2024
Vitthal
The property was outdated and old. Sinks were dirty, very noisy and alot of facilities were not functional. Won't recommended.
Leisure Friends
2/10
Poor
13 Oct 2024
Mariana
Ir si imposible to sleep there, todo noisy,
Business Self
2/10
Poor
06 Oct 2024
Ivan Eduardo
solo me quede un par de horas a dormir y no hubo luz y estaba muy sucio
10/10
Exceptional
06 Aug 2024
Stephani ivette
Muy bonito lugar, lo disfrutamos mucho
Friends_and_family Family
4/10
Poor
31 Jul 2024
Brendan
Mattresses were poor. Rooms need more TLC. A little upgrade would go a long way for this very well located hotel.
10/10
Exceptional
24 Jul 2024
KANWARDEEP
It was a great stay on budget. Right beside the clubs, restaurants, and market. 3 mins walking distnace to the beach. The front desk staff were super nice. The check in was very quick and so was the check out. Also, the housekeeping found our beach clothes in the bathroom and handed over wihin 2 mins while we were checking out. I'd love to stay again next time.
Leisure Partner
10/10
Exceptional
28 May 2024
Adrian
Great location, walking distance from the beach and 5ta avenida, quite centric. Great price for clean rooms, great service from the staff, safe location.
6/10
Pleasant
19 Apr 2024
Marina
Good enough for short stay
Leisure Self
8/10
Excellent
13 Apr 2024
Myrtala
It’s great if your main goal is to party till 2 am everyday. Would not recommend if you have kids as it is extremely loud they’re 3 clubs just one building next to the hotel. Important to know.
Leisure Friends
10/10
Exceptional
19 Mar 2024
VIDALINA
The staff at the front desk was very accommodating very nice. Change the beds daily. The staff very accommodating to your needs. This is a hotel for couples only who love night life not for family with children music at a near bar lounge is blasting too loud not able to get a good night sleep. The beach is about two or three blocks for the hotel.
A Great place to have breakfast n great sandwiches is at Les Amis inexpensive go see Tony the owner.
I did enjoy my stay n staff very helpful to accommodate me for another 2 days.
Best wishes
Vida
Business_and_leisure Family
4/10
Poor
12 Mar 2024
Eric
I stayed one night from 11-12 March.

There is constant loud noise late at night from a few open patio dance clubs around the corner that continue until around 2AM. I sleep with earplugs as I normally live near a runway, but the noise cut through the earplugs along with white noise from the air conditioner.

There was a loud, rapid knocking noise that jolted me awake twice between 10PM and 1AM.  I'm not certain if it was a water pump, air compressor, or something else mechanical that was left on overnight.

The room was clean, the A/C unit worked well and the wifi worked semi-frequently.

If you're in Playa to party, this might be an economical option if you're out late.  I was here for one night prior to flying and I had an rotten sleep.
Leisure Self
10/10
Exceptional
10 Mar 2024
Juan
Great place to stay near all the excitement and beach!
Business_and_leisure Friends
8/10
Excellent
02 Mar 2024
ROSA
Tuve una experiencia un poco dificil el primer dia, pero Marisol es un sol. Me ayudo y se encargo que mi hijo y yo estuvieramos comodos.
Leisure Family
6/10
Pleasant
27 Feb 2024
Ray
This is a great hotel if you like to party for free! You will have access to loud music until 3 or 4 AM from the bars around the corner.

I got the room on the roof, the stairs were in very bad condition. I wonder why the hotel advertised that they have a swimming pool when they really have a sink...
Leisure Self
10/10
Exceptional
27 Feb 2024
Amalia
Everything it’s good
Leisure
6/10
Pleasant
25 Feb 2024
Marysol
Marysol at front desk is the best !!!
She's very friendly and make you feel very welcome to the moonshine hotel
Leisure Family
2/10
Poor
25 Jan 2024
Liza

Good location Bad everything else

Noisy, falling apart, shower sprayed entire bathroom, sink smelled like sewerage, mattresses hard, we were told not to leave stains on towels or sheets (who tells guests that?) or we will get a fine. Overall very disappointing.
Friends_and_family Family
2/10
Poor
03 Jan 2024
Verified traveler

Overpriced

I paid over $80 US a night to stay here. Unfortunately I was booked for 2 weeks. (The pictures are very misleading.) The first week was without hot water and noise so loud from the 5 open air dance clubs on the corner that the walls shook--every night until 2AM. The 2nd week was to a room with a bed only slightly softer than the floor, and internet that went off every 3-4 minutes. Don't stay here!
Friends_and_family Friends
4/10
Poor
28 Dec 2023
Manuel Alejandro
The property did not quite meet the expectations for the price we paid. I must mention the property is behind 3 major nightclubs that blast super loud music until 3am; however, that is not within the control of the hotel, and they provide you with complimentary earplugs. The location was really nice (outside the loud music).
Items within the control of management include providing you with better quality beds and pillows. The pillow was super hard, I didn't know such pillows even existed. We were 3 people, and they provided us with 1 small shampoo bottle 1 soap bar, and 2 towels; we had to ask for additional items. No conditioner or lotion was available. The second day after cleaning our room, there was no soap left for us at all and no toilet paper. After we asked for it, the person at reception was a bit rude like it's our fault the cleaners didn't leave toilet paper!
You must know there rooms are small and dated, and the pool doesn't look like it's swimmable, kind of murky. The air conditioning worked well.
Overall, I would not stay here again. Pretty disappointed :(
Leisure Friends
4/10
Poor
21 Dec 2023
Andres

Loud Music unable to sleep

this hotel is steps away from 3 major nightclub that have loud music until 2am,
making it impossible to sleep.
the tv was broken, towels look like rags to clean the floor.
I do have to say that the staff did their best to acomodate but the problem is the Owner is a cheap…. that doesn’t want to invest a dime on the properry
Partner
10/10
Exceptional
20 Nov 2023
Tatia
Very beautiful trees in the courtyard of the hotel
Leisure Friends
4/10
Poor
20 Oct 2023
Kim
Don’t go there if you want to rest and sleep . The nightclubs are behind the rooms . It doesn’t stop u til 2 am . The pool was suppose to be able to swim in . When we got there they decided to empty it and do maintenance on it . So we were unable to use it the time we stayed . The location was good near the 5 th Avenue . Staff were lovely .
Leisure Family
2/10
Poor
09 Oct 2023
Verified traveler

One night stay

I only stayed for 1 one night even though I booked for a whole weekend, this place was extremely loud all night till 2am. The tv sucked, i found a cockroach in the bathroom & there’s absolutely no smoking allowed. Staff was great tho!!!! I really enjoyed talking with the front desk girl in the morning shift
Self
10/10
Exceptional
07 Oct 2023
Alejandro
great
Leisure Partner
10/10
Exceptional
13 Aug 2023
zulema
Our stay in moonshine hotel was a pleasent surprise, the service we received was greatly appreciated, they treated us like a 5 star hotel.
Leisure Family
8/10
Excellent
03 Mar 2023
Owen
We arrived early but they had luggage storage free of charge b Room was very spacious and the bed was comfortable. I booked a room with a King and a twin. The king bed was comfortable but the twin was just a sofa with some sheets that we had to put on. Nit very comfortable for a 6 foot man.
Leisure Friends
6/10
Pleasant
12 Feb 2023
Robert

Too close to the nightclubs & needs a little TLC.

I rented the penthouse. Room was clean. Friendly and helpful front desk and hotel staff. Everyone spoke at least minimal english. Freezer needed defrosting, which was not a big deal. WiFi is good. Breakfast is coffee and toast. Now the bad. No real pool. No real TV service or cable. TV is smart, so you can watch Youtube or connect to your Netflix or other streaming accts.
Also you can't escape the fact this place is LOUD. You are on top of the open nightclubs on 12th street. I am not joking when I say the windows vibrate from the music which you can expect every night till 2am. And finally. That jacuzzi/hot tub you see on the roof patio of the penthouse. It does not work at all, has No water.
Self
10/10
Exceptional
25 Jan 2023
Hugo
It's a very noisy area, did not read the the reviews. Would not have stayed here. Some of the major clubs are right behind the hotel.
Leisure Partner
10/10
Exceptional
25 Jan 2023
Jose
Awesome place to visit if you are at Playa del Carmen to shop, hit the beach and enjoy the nightlife! Staff was very nice and the room has a great vibe.
Leisure Partner
6/10
Pleasant
05 Jan 2023
Wilhelm
It is in a poor condition.
NO PARKING
Leisure Family_with_children
10/10
Exceptional
07 Dec 2022
Erick
Excelente staff, muy limpio, buen ambiente y bonito hotel!
Leisure Family_with_children
10/10
Exceptional
29 Nov 2022
Sergio
This is a cute little boutique hotel. The staff is extremely friendly & professional. The rooms are cozy, clean & has all the essentials. I was very happy with the services I received. The location is great & easily accessible (within walking distance) to all the shops & restaurants. Great value for the money.
Leisure Self
2/10
Poor
29 Aug 2022
m angel

Cockroaches and impossible to sleep!!!!

Terrible experience!
Partner
6/10
Pleasant
21 May 2022
Paola
Great location if you plan to go clubbing, there are several clubs less than a block away, so the noise is loud until 3-4am.
Leisure Family
2/10
Poor
16 Jan 2022
Victoria
I don’t know how to start NO one thing worked
Noise I didn’t sleep in a week
The toilet the doors no mirror in the washroom I will give it a 0
Leisure Friends
8/10
Excellent
06 Dec 2021
Boris

Great service

The staff is very helpful and accommodating. I had to cancel an other room for my friend and they added extra nights for me even if it wasent refundable, basically they didn't need to, that was extremely nice of them. Nice ambiance whit the trees nature. Location is amazing. I had a good experience
Self
6/10
Pleasant
22 Mar 2021
Verified traveler
Excelente locación in the middle of downtown. The Internet doesn’t work and the tv
Friends_and_family Family
2/10
Poor
07 Mar 2021
Verified traveler
If you want to sleep, avoid at all costs. The music from the surrounding clubs was extremely loud, to the point where the walls were vibrating until 6 am. I was notified by the staff that it was my fault for having booked there because I should have looked at other people’s reviews before booking and once I made a complaint, they did absolutely nothing to help. Save yourself the hassle and go elsewhere!!!!
Leisure Friends
10/10
Exceptional
16 Feb 2021
Jason

Great location near the busiest bars

I've stayed here a couple times. It's a nice place for a good price. The beds are comfortable, the water is hot with great water pressure.

Here's the kicker. It makes it a great place for you - or one you want to avoid. It's half a block from the corner with 3 of the busiest and trendiest nightclubs. Great location wise if you plan to be out enjoying that - or miserable if not, as it can be pretty loud until late. It's only a block from the beach as well.

The service is great and very friendly, and the place is clean. As with many places in Mexico, the toilets / plumbing can be better.
Self
10/10
Exceptional
28 Jan 2021
Verified traveler
Close to everything, clean, good price, nice staff.
Leisure Family
10/10
Exceptional
25 Jan 2021
Stevan

Perfect location

Right in the center of town, and one block to the beach. Nightclubs nearby play loud music until 3 am, and then you can sleep until noon. Maybe not the best for families looking for quiet time, but great for singles and couples. I would stsy here again.
Self
2/10
Poor
03 Jan 2021
inmaculada

Unbearable noisy street

Located in a bery noisy street. Loud music from a diaco till 3am. The room was resounding. Horrible.
Friends_and_family Family
8/10
Excellent
27 Dec 2020
Pawel

Great stay for clubbing

The hotel is boutique style, placed just next to two nightclubs. My room was big and comfy. The shower was good. However, the noise and music and night were unbearable.
Self
8/10
Excellent
27 Dec 2020
Andrew

Great staff, hard to sleep due to loud nearby club

The staff and the property is great. The hotel is also located near everything. The only issue is the loudness of the nearby club. It’s hard to sleep until the music stops at 3am.
Friends_and_family Family
4/10
Poor
25 Dec 2020
Angel
What was unique is that there was no TV but there was a TV stand and remotes and their was no fridge and we changed rooms and nothing was as advertised and there was stains in the sheets I would not recommend here.
Friends_and_family Partner
10/10
Exceptional
18 Oct 2020
Victor
Close to everything nice place to stay in, close to ado
Leisure Family
10/10
Exceptional
10 Oct 2020
Derek

Great night sleep

The place was very clean however it was a little loud because of a nightclub nearby.
Friends_and_family Family
8/10
Excellent
01 Sep 2020
Verified traveler
Overall a nice little hotel with a unique little pool. Rooms are spacious. The only down I found was that there was no hot water at all to shower any of the nights.
Friends_and_family Friends
8/10
Excellent
10 Mar 2019
Nicholas

Canadians having fun🇨🇦

It was a block from the beach and clubs. We went for a good time. Loud at night so bring ear plugs. Alex at the front desk was very helpful to us saying what clubs are good and places to eat.
Partner
10/10
Exceptional
12 Feb 2019
Niles

Norra

Nice staff -clean room.
Partner
10/10
Exceptional
18 Jun 2026
Charly
Excelente servicio
Friends
10/10
Exceptional
18 Jun 2026
Charly
Excelente servicio
Friends
10/10
Exceptional
10 May 2026
Charly
Excelente servicio
Friends
8/10
Excellent
26 Apr 2026
Dulce
Es agradable que el lugar sea pet friendly. Ese fue uno de los principales motivos por los cuales decidí reservar para mi y mis amigos.
Por motivos de tiempo, no pudimos disfrutar de la piscina, pero se veía agradable. Espero volver a hospedarme ahí
Pet
10/10
Exceptional
04 Mar 2026
Leslie
Excelente ubicación, la alberca está preciosa y llena de plantas
Family_with_children
10/10
Exceptional
07 Feb 2026
Eliseo
Atención del personal. Limpieza. Excelente ubicación y precio.
Business
10/10
Exceptional
27 Oct 2025
Charly
Excelente servicio
Leisure Friends
8/10
Excellent
04 Oct 2025
Karla
a una cuadra de la 5ta avenida, excelente ubicación
Leisure Family_with_children
10/10
Exceptional
30 Sep 2025
Charly
Me gusto que queda todo cerca
Leisure
10/10
Exceptional
23 Sep 2025
Charly
Excelente lugar
Leisure
10/10
Exceptional
23 Sep 2025
Charly
Me gusto excelente servicio
Leisure Friends
6/10
Pleasant
12 Sep 2025
Jos
El personal durante el check in y el check out

Me hicieron sentir incómodo
Business_and_leisure Partner
6/10
Pleasant
15 Aug 2025
Martine
Hotel un peu vieux, mais super bien situé. Il est à proximité de la gare Ado (terminal turistico et terminal alternatif). Par contre, c'est assez bruyant le soir à cause des discothèques qui se trouvent tout près.
Leisure Family
8/10
Excellent
17 Jul 2025
Daniela
El cuarto fue solo para dormir, demasiado ruido por los antros como hasta las 3 am. Habitación básica ya se ve todo muy viejo pero sabía a lo que me atenía por el precio tan bajo, repito solo fue para dormir.
Leisure Partner
8/10
Excellent
24 Jun 2025
CLAUDIA
Todo muy bien en las instalaciones y super centrico
10/10
Exceptional
28 May 2025
Charly
Excelente servicio , una buen lugar
Leisure
6/10
Pleasant
28 May 2025
Rebeca
No me gustó el trato del personal del turno vespertino
Business_and_leisure Partner
6/10
Pleasant
07 May 2025
Rebeca
Todo
4/10
Poor
29 Apr 2025
Diego
Las instalaciones no funcionan bien.
Leisure Partner
6/10
Pleasant
24 Apr 2025
ISRAEL
El lugar estuvo en excelente ubicación, hubo buena limpieza, lo malo de lugar es la piscina tan pequeña, muy clorada y el ruido de las discotecas es aturdidor para dormir, en plan familiar, si vas en plan de relajo pues te queda bien
Leisure Family_with_children
8/10
Excellent
31 Mar 2025
Martha
Hola lo unico malo fue q me sacaron 20 dolares de la caja fuerte
10/10
Exceptional
16 Mar 2025
Rodrigo
Excelente atención y cariño del personal bien ubicado cerca de todo... Muy recomendable
Leisure Partner
10/10
Exceptional
13 Mar 2025
Charly
Excelente servicio
6/10
Pleasant
27 Feb 2025
Nuestra cuenta
Buen lugar, los empleados son muy atentos, solo hace falta mantenimiento.
Business_and_leisure Partner
10/10
Exceptional
12 Feb 2025
jose manuel

Buen hotel céntrico a muy buen precio

Muy bien hotel relación calidad costo, a media cuadra del mandala y la calle de los antros, súper céntrico con todo a la mano. Se escucha un poco el bullicio de los antros pero nada q sea imposible de soportar.
Self
6/10
Pleasant
02 Feb 2025
Lizmar
El lugar tiene muy buena ubicación, si deseas fiesta es el lugar escuchas la música hasta las 3 am

No me gusto que el
Hotel está muy deteriorado, deben darle mejor mantenimiento.

Los empleados muy amables
10/10
Exceptional
25 Jan 2025
victor
Excelente
Leisure Family
8/10
Excellent
11 Nov 2024
CARLOS
Location
Leisure Self
10/10
Exceptional
28 Oct 2024
Flor Itzel
Buen lugar para quedarse
Leisure Family_with_children
10/10
Exceptional
28 Sep 2024
Carlos
La recepcionista fue siempre amable, muy alegre. Le recomiendo el hotel siempre segura al huéspedes😊
Business_and_leisure Friends
8/10
Excellent
30 Aug 2024
Asael
Lugar cerca de la quinta avenida
Business Friends
8/10
Excellent
20 Jul 2024
Roxana
La recepcionista que nos recibió fue excelente en su trato. Lo único que no nos gustó que de noche mucho ruido, de todos modos pudimos descansar. La zona muy buena, cerca de la playa y zona de restaurantes
Leisure Family
10/10
Exceptional
15 Jul 2024
Charly
Me gusto el mejor servicio de hotel
Leisure Friends
6/10
Pleasant
12 May 2024
Ioanna
Sehr sehr laut, da bis in die Nacht super laut Musik gespielt wird im Club daneben und die Wände kaum schalldicht sind. Ist nicht das sauberste Hotel gewesen, hat aber eine Top Lage
Leisure Partner
4/10
Poor
28 Apr 2024
Eduardo

Instalaciónes sucias.

La habitación que reservamos era una suite con jacuzzi en terraza privada la cual no pudimos estar por qué estaba asquerosamente sucia, llegamos tarde a la propiedad y aún así no se tomaron el tiempo para limpiar, la música y los borrachos en la calle hacen mucho ruido para dormir pero es de esperarse por la ubicación
Partner
8/10
Excellent
13 Apr 2024
Carlos
Habitaciones descuidadas, falta darles una mano de pintura
Business_and_leisure Self
8/10
Excellent
04 Apr 2024
Jaime
Muy cómoda, los precios son muy accesibles, muy cerca de la playa, todos los servicios cerca, excelente trato
Leisure Self
8/10
Excellent
28 Mar 2024
Jorge

Bien ubicado

Buen ubicado cerca de la quinta avenida pero la habitación no es tan cómoda.
Partner
6/10
Pleasant
16 Mar 2024
ANA GABRIELA
Buena ubicación, sin embargo había mucho olor a mariguana
Business Family
10/10
Exceptional
09 Mar 2024
Julio Isai
Excelente servicio muy atentos muy bien buena ubicación será el seven eleven playa auna callé antros alado muy bien
Self
10/10
Exceptional
27 Feb 2024
Gaanddy

Buen servicio muy atentos

Buen servicio muy atentos muchas gracias
Business
2/10
Poor
25 Feb 2024
Víctor
No me gustó nada
10/10
Exceptional
21 Feb 2024
Yoana
En la noche hay mucho ruido de los hoteles vecinos y la bomba de agua que se prende demasiado
Leisure Family

Location & surroundings

Moonshine Hotel
1a Avenida Norte, Entre 12 Y 16 Centro, Playa Del Carmen, Mexico

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