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Aldea Thai by Playa District

Riviera Maya / Playa del Carmen · Mexico

calle 28 con avenida Cozumel \NView location

6.4/10Good30 Reviews
Cleanliness6.8/106.8
Service5.6/105.6
Comfort7.0/107.0
Condition7.2/107.2
Neighborhood8.8/108.8
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Aldea Thai by Playa District

A stay at Aldea Thai by Playa District places you in the heart of Playa del Carmen, steps from Quinta Avenida and Playa del Carmen Main Beach. This hotel is 0.1 mi (0.2 km) from Mamitas Beach Club and 6.7 mi (10.8 km) from Xcaret Eco Theme Park.

Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Free valet parking is available onsite. Grab a bite from the snack bar/deli serving guests of Aldea Thai by Playa District. Quench your thirst with your favorite drink at the poolside bar.

Make yourself at home in one of the air-conditioned rooms featuring private pools and flat-screen televisions. Rooms have private furnished balconies. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Complimentary wireless Internet access is available to keep you connected.

Read more about this hotelShow less

With a stay at this aparthotel in Playa del Carmen (Gonzalo Guerrero), you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach. This beach aparthotel is 1.4 mi (2.3 km) from Playa del Carmen Maritime Terminal and 6.2 mi (10 km) from Xplor Theme Park.

Treat yourself to a stay in this individually decorated apartment, which features a private pool and a flat-screen TV. There's a private furnished balcony/patio. A kitchen is outfitted with a full-sized refrigerator/freezer, an oven, and a stovetop.

Wired and wireless internet access is complimentary, while a DVD player and cable programming provide entertainment. Featured amenities include complimentary wired internet access, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Bar/Lounge
Airport transfers
Concierge
Gym
Entertainment
Non-smoking
Childcare
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available Cash deposit required By ocean Noise-free rooms not guaranteed Guests will receive an email with special check-in instructions Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cash deposit: USD 500.00 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 9:00 AM to 9:00 PM.
    • Only registered guests are allowed in the guestrooms.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 18 years old
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Host has indicated there is a carbon monoxide detector on the property
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: USD 160 per vehicle (roundtrip, maximum occupancy 9)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Hebrew

    Spanish

Nearby attractions

Quinta Avenida 0.2 km / 0.1 mi
Mamitas Beach 0.2 km / 0.1 mi
Playa del Carmen Main Beach 0.2 km / 0.1 mi
Mario Villanueva Madrid 0.4 km / 0.3 mi
Quinta Alegría Shopping Mall 0.5 km / 0.3 mi
Super Chedraui Selecto Avenida 10 0.6 km / 0.4 mi
Pier Navega 0.7 km / 0.4 mi
Calle Corazón 0.7 km / 0.5 mi
Calle 12 0.8 km / 0.5 mi
Playa del Carmen Lighthouse 0.9 km / 0.5 mi
Nuestra Senora del Carmen Catholic Church 1 km / 0.6 mi
Frida Kahlo Museum 1 km / 0.6 mi
3D Museum of Wonders 1.1 km / 0.7 mi
Coco Beach 1.1 km / 0.7 mi
Riviera Gran Casino 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Aldea Thai by Playa District

6.4
Good
30 Reviews
Cleanliness
6.8 /10
Service
5.6 /10
Comfort
7.0 /10
Condition
7.2 /10
Neighborhood
8.8 /10
Amenities
8.4 /10
20 reviews shown
8/10
Excellent
17 Jan 2022
Rebecca

Solid accommodations

Comfortable stay... not a 5 stat accommodation but it is very solid ... excellent locations... few steps from the beach and block from the strip. Some of the facilities are outdated, but decent property... decorations are nice and communication was solid.
Friends_and_family Family
10/10
Exceptional
04 May 2021
Verified traveler
Amazing hotel / resort!!! There is only one drawback and it’s not only for this reso
10/10
Exceptional
30 Mar 2021
Verified traveler
Súper hotel
Invitado a volver a regresar
Súper buena ubicación
Súper grande y espacioso el cuarto que nos tocó
Friends_and_family Family_with_children
8/10
Excellent
19 Jan 2021
Verified traveler
This was my 2nd time staying at this property. The location is great being a block to the beach and a block to avenida quinta.
Good property but can use a few improvements in offering more things as their neighboring properties are providing more options and incentives.
Self
2/10
Poor
04 Jan 2021
Raul

Missing reservation with the Playa Moments team

I had made my reservation thru Hotels.com and I had received the confirmation e-mail. So I was all set to stay at Aldea Thai.
When I arrived the person at the front desk didn't have my reservation on file. Since this is a Condo Hotel, they tried to reach out to Playa Moments, since that's the company that managed the booking for my stay.
Playa Moments, didn't have my reservation on file but never tried to find out what happened.
I tried to call Hotels.com but they had one hour wait, and when I finally got to Hotels.com, they didn't have the right number on record so they couldn't reach out to Playa Moments to verify the reservation.
I spent close to 4 hours back and forth between Playa Moments and Hotels.com and nobody was able to provide an answer or an option for where I would stay for the next 4 nights.
At the end I decided to book another hotel in a different website and after 5 days I still haven't received any resolution about the missing reservation even though I have all the confirmation e-mails on record.

My recommendation, DO NOT BOOK with Playa Moments, you risk not having a place to stay when you arrive to the hotel.
Partner
8/10
Excellent
27 Jun 2019
Verified traveler
The Suite was great but the hotel looks like it was under construction. Elevator wasn’t working, fountains were empty the whole week we were there and there were restoration at the lobby.
Leisure Family
6/10
Pleasant
17 Mar 2019
Verified traveler
Nice pool and they get you directions and taxi if you need
2/10
Poor
11 Nov 2018
Whitney

Stay anywhere but here!!!

The hotel was extremely run down. The mirrors had black paint splattered all over them. The sink in the bathroom leaked all over the bathroom floor when running. The tub had mold all around it’s edges. The pictures online are clearly very very old. The beautiful fountains were drained and filthy. The employees working there were not friendly. Our ocean view room was blocked by scaffolding and men painting. But i would say the worst part was that at 11:00 on the dot they send someone to your room to wait in there with you waiting for you to check out. Not once were we asked how our stay was or if we had a nice vacation. The guy came in to count towels and look over the extremely previously damaged apartment and not once asked how the trip was. It took 2 hours to check in as the first 3 apartments we were shown were in even worse condition then the one we finally stayed in. I’m not the type of person to write reviews ever but in this case I’ve been going to Playa for over 15 years and never stayed somewhere so run down and treated so horribly.
Partner
6/10
Pleasant
09 Jan 2018
Pini

Nice and good location

nice apartment with the privet pool, good location, every two days cleaning service use to come and change towels and fix the beds.
the only problem was the toilet flash was terrible, terrible and more TERRIBLE i become the plumber and add to fix it after every use handy men try to fix it but no luck.
kitchen was good but no stove as they say.
nice 3 smarts TV
beautiful back yard with a privet pool but very cold water if water was heated then we could use it.
bed's was not the best.
staff was OK
Family
6/10
Pleasant
16 Dec 2017
Mitch

TOO NOISY!!

Constant construction noise all day long! There was a bar an restaurant below my room open till 3am every day!!!!!!!!!!!! Loud neighbors next door an walls paper thin!!
10/10
Exceptional
05 May 2017
Andrew

Perfect Playa condo

Place was beautiful, and in a great location. It was exactly what we needed for our family, and we would recommend it highly to anyone staying in Playa del Carmen. Only very slight negative was the seemingly random closing time of the swim-up bar at the pool. Not a big deal - just one night we were counting on a drink and snacks for the kids, and had to go put a shirt on and walk 50 metres. If that's the biggest complaint, you know things are great - and they were great!
Family
10/10
Exceptional
08 Sep 2021
Ramon
El lugar es excelente el personal de ai muy buen servicio,solo el personal que era mi coordinador la verdad muy decepcionado de el no me contestaba los mensajes y nunca lo miramos
Leisure Family
2/10
Poor
14 Feb 2020
Verified traveler
Suite au décès de ma femme, j’ai été expulsé de ma chambre, j’ai dû louer un condo pour 2 semaine à mes frais, ils ont refusé de me reloger
Leisure Partner
8/10
Excellent
31 Jan 2020
Verified traveler
Buena ubicacion, apartamentos amplios.

La atencion del anfitrion deficiente, hubo un problema con una tuberia tapada y nunca se obtuvo respuesta, la solucionamos nosotros.
Leisure Family
4/10
Poor
09 Nov 2019
Verified traveler
El establecimiento no tiene servicio diario ni te cambia las toallas aún que no solicites. El lugar está en malas condiciones la pintura levantada y tiene moho.
Leisure Friends
10/10
Exceptional
27 Jul 2019
Gustavo
Excelente
Partner
2/10
Poor
02 Mar 2019
Verified traveler
Quise comunicarme varias veces con algún representante de playa moments y nunca se comunicaron. Se nos olvidó una maleta en el departamento y quisimos contactarlos para que nos ayudaran a recuperarla y nunca quisieron contestarnos ni llamadas ni mensajes. La limpieza era pésima, no eran para lavar un traste. Horroroso!!!
Leisure Family
8/10
Excellent
20 Feb 2019
DSME
Excelente ubicación...............................
Leisure Friends
6/10
Pleasant
10 Feb 2019
Verified traveler
Limpieza deficiente. Buena ubicación. Servicios en habitación sin funcionar, teléfono y televisión
Leisure Friends
2/10
Poor
02 Jan 2019
Erlend

Ikke bestill hos Playa Moments

Aldea Thai er et leilighetskompleks og ikke et hotel! Flere tilbyr utleie her og et av disse selskaper er Plata monebts. Playa moments bryr seg ikke om sine gjester. Vi fikk et rom hvor det kun var en dør mellom rommene og vi hørte hver minste lyd, spesielt ettersom det var fest i naborommet de første 3 nettene av oppholdet. Vi sendte klager til Playa Moments på mail, men disse ble ikke besvart. De tok heller ikke telefonen når vi ringte, men svarte kun når resepsjonisten ringte. Bo gjerne på Aldea Thai, men ikke bestill oppholdet hos playa moments
Partner

Location & surroundings

Aldea Thai by Playa District
calle 28 con avenida Cozumel \N, Playa Del Carmen, Mexico

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Aldea Thai by Playa District

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