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AKBAL Playa - Beach Zone

Riviera Maya / Playa del Carmen · Mexico

Av. CTM Zazil-ha Entre Avenida 10 y Avenida 15View location

6.6/10Good33 Reviews
Cleanliness6.0/106.0
Service6.4/106.4
Comfort5.8/105.8
Condition5.4/105.4
Amenities5.0/105.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About AKBAL Playa - Beach Zone

With a stay at AKBAL Playa - Beach Zone in Playa del Carmen (Zazil-ha), you'll be a 4-minute walk from Quinta Avenida and 12 minutes by foot from Playa del Carmen Main Beach. This beach hotel is 0. 7 mi (1. 1 km) from Mamitas Beach Club and 7.

1 mi (11. 4 km) from Xcaret Eco Theme Park. Relax on the private beach or enjoy other recreational amenities such as an outdoor pool. This hotel also features complimentary wireless Internet access and concierge services. The front desk is staffed during limited hours.

Wrap up your day with a drink at the beach bar. Make yourself at home in one of the 7 individually decorated guestrooms, featuring kitchens with refrigerators and microwaves. Your pillowtop bed comes with Egyptian cotton sheets.

32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include separate sitting areas and coffee/tea makers, and housekeeping is provided once per stay.

Read more about this hotelShow less

Located in Playa del Carmen (Zazil-ha), AKBAL Playa - Beach Zone is within a 15-minute walk of Playa del Carmen Main Beach and Mamitas Beach. This beach hotel is 0.6 mi (1 km) from Quinta Avenida and 7.1 mi (11.4 km) from Xcaret Eco Theme Park.

Make yourself at home in one of the 7 individually decorated guestrooms, featuring kitchens with refrigerators and microwaves. Your pillowtop bed comes with Egyptian cotton sheets. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Conveniences include separate sitting areas and coffee/tea makers, and housekeeping is provided once per stay. The front desk is staffed during limited hours.

Popular amenities

Free WiFi
Bar/Lounge
Concierge
Beach services
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM

Hotel policies

No elevators Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 11:00 AM - midnight. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
  • Optional fees
    • Pet fee: USD 5 per pet, per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Super Chedraui Selecto Avenida 10 0.7 km / 0.4 mi
Mamitas Beach 0.8 km / 0.5 mi
Mario Villanueva Madrid 0.8 km / 0.5 mi
Quinta Avenida 1 km / 0.6 mi
Playa del Carmen Main Beach 1 km / 0.6 mi
Coco Beach 1 km / 0.6 mi
Guadalupe Church 1.1 km / 0.7 mi
Playa Avenida Colosio 1.1 km / 0.7 mi
Quinta Alegría Shopping Mall 1.3 km / 0.8 mi
Calle 12 1.4 km / 0.9 mi
Nuestra Senora del Carmen Catholic Church 1.5 km / 0.9 mi
Riviera Gran Casino 1.6 km / 1 mi
Central Square 1.6 km / 1 mi
Calle Corazón 1.7 km / 1 mi
3D Museum of Wonders 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 7
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Concierge
  • Private beach area
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO COMFORTSTUDIO • COMFORTSTU.OM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AKBAL Playa - Beach Zone

    STUDIO COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AKBAL Playa - Beach Zone

    APARTMENT KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO PREMIER KING BEDSTUDIO • PREMIER KING BEDSTU.KG-PE

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    PREMIER KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    AKBAL Playa - Beach Zone

    STUDIO PREMIER KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    PREMIER KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about AKBAL Playa - Beach Zone

6.6
Good
33 Reviews
Cleanliness
6.0 /10
Service
6.4 /10
Comfort
5.8 /10
Condition
5.4 /10
Amenities
5.0 /10
20 reviews shown
8/10
Excellent
20 Jan 2026
Anne
Staff courteous and helpful
Room clean
Kitchen could have been a little better equipped
Had 2cups 2plates 2bowls 2spoons knives and forks and we had to ask for those.
Cooktop only had 1burner
Location was good, close to 5th ave
The area and unit felt safe
2/10
Poor
01 Jan 2026
stefan
A lot smoother than it used to be. For a low cost airline is acceptable
10/10
Exceptional
04 Dec 2025
Penny
Akbal Playa had an authentic Mexican esthetic and had the extra benefits of a kitchenette. I will definitely stay here again.
6/10
Pleasant
19 Nov 2025
Stanley Keith
Decent room on budget
Leisure Partner
10/10
Exceptional
23 Mar 2025
Melissa
Great Stay with Wonderful Highlights

Our Expedia booking turned out great! The airport staff was super helpful, arranging taxis and even letting us grab waters and snacks before heading to our accommodations. Though the gated entrance was a bit hidden, our room was clean, clutter-free, and cozy. The bed was very comfy, and while the thin windows allowed some traffic noise, it was mostly quiet at night. There was a faint smell of bug spray and a few bugs, but it didn’t detract from the overall experience.

Our host, Jesus, was fantastic, providing fresh towels and passes to a lively, luxurious beach club that was truly a highlight. We also loved the rooftop area with a small, clean pool, perfect for relaxing. The property felt safe, with plenty of shops, dining, and entertainment within walking distance. While the TV didn’t work, the Wi-Fi was reliable, and the affordable price made it all worthwhile. We’d absolutely stay here again!
Leisure Family
2/10
Poor
01 Oct 2024
James
The Hoyle and staff were very poor ,not!!! Recommend.
Leisure Self
10/10
Exceptional
07 Sep 2024
rita
Jesus was great!
Leisure Family
4/10
Poor
29 Jun 2024
JOEL
All I want to say is the buzzer is not working and my phone wasn’t working, so I couldn’t call the number to get into the property.
It’s important to take care of the basics; don’t make your guests wait in the rain.
Leisure Family
6/10
Pleasant
19 Apr 2024
José Luis Damián

Buena experiencia

Vacaciones con mis esposa la dirección que marca la app no es pero nos apoyaron en chat de la app está al lado de un Willis en la 15 y CTM casi 2 hrs para encontrarlo, el colchón nefasto nada confortable porque están viejos nada de descanso, horarios hasta las 10 pm para uso de alberca y asador, ambos super limpios y agradables. Gran atención del personal si volvería a hospedarme
Friends_and_family Family
2/10
Poor
30 Jan 2023
Luis D
The was not hot water, no parking, not front desk and worst was the bathroom so dirty
This place is NOT supposed to be open for public
Leisure Family_with_children
2/10
Poor
15 Apr 2022
raveen

Don't do it.

Hard to find, and no check in concierge. As I was waiting, a local couple came out pretty drunk and it was clear what they were just finished doing. Thoroughly disgusted with this place.
4/10
Poor
23 Jan 2022
Wendy
The apartment is older. Which is fine. But it really was not clean. There was someone else’s food in the fridge as well as used shampoo and used soap in the shower. The shower has soap scum up the walls. The bed sheets were clean and that’s the only reason we stayed.
Partner
4/10
Poor
22 May 2026
jonathan
No hay donde estacionar el auto
Partner
10/10
Exceptional
05 Mar 2026
José
La \"piscine\" annoncée est plutôt l'équivalent d'un spa portatif à l'eau froide, mais le reste est ok, proche te tout, des bons restaurants et a un pas de la fameuse \"Quinta Avenida\"
Partner
10/10
Exceptional
04 May 2025
Angel Antonio
La atención del
Personal amable
8/10
Excellent
14 Aug 2024
Antonio Basurto
Esta muy bien para ir a dormir y tener todo al alcance. Aire acondicionado genial, por el precio está biem
2/10
Poor
03 Aug 2023
leticia
esta en una zona decente y tiene mucho potencial, pero esta muy sucio todo , dede que entras
Business Self
2/10
Poor
29 Jan 2023
Selene del Carmen
El lugar estaba muy sucio, el sanitario y regadera asqueroso, toda la habitación olia super feo a cigarro y cerveza. No apto para familias, desagradable experiencia. Adicional a todo, el lugar no tiene nada de seguridad.
Leisure Family
2/10
Poor
12 Sep 2022
JORGE
Pésima experiencia. La habitación que nos tocó olía a humedad, había comida echada a perder en el frigobar, las toallas húmedas, en recepción no había nadie, nos mandaron la llave con otra persona ajena al hotel. El teléfono que ponen en la entrada para cualquier cosa, contesta una agencia de viajes y no te resuelve nada referente a este hotel. Termine solicitando la cancelación
Leisure Family
10/10
Exceptional
24 Mar 2022
MARCELO

Muito bom ! Perto de tudo !

O apartamento é muito confortável, próximo a tudo ótima localização e preço justo . Ao lado do apartamento tem supermercado, mercado de frutas e sucos tudo que se precisa para ter uma estadia completa . Para quem busca um local seguro com valor de estadia justo em Playa del Carmem este é o local . Pretendemos voltar em breve . Recomendamos !! Marcelo e Caio
Partner

Location & surroundings

AKBAL Playa - Beach Zone
Av. CTM Zazil-ha Entre Avenida 10 y Avenida 15, Playa Del Carmen, Mexico

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AKBAL Playa - Beach Zone

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