Name: Suites Cielo Y Mar
Address: 5 Avenida, 80, Playa Del Carmen, 77728, MX

10/10

Exceptional

17 Jul 2026

Leslie

Super clean property. Gated parking. Staff was incredible!! Breakfast was perfect. Walking distance to the beaches. It's a bit far from Quinta, but a good walk if you're up for it. We definitely will be back. Super comfortable room; rooftop pool; everything was excellent.

Friends_and_family Friends

10/10

Exceptional

16 Jul 2026

Laura

The breakfast is very simple nothing fancy. Overal a great place in Playa del Carmen. I would stay here again!

Self

10/10

Exceptional

16 Jul 2026

Kasey

It was such a cute place!! Would def stay again!!

8/10

Excellent

13 Jul 2026

Rubina

Breakfast was good!

Partner

10/10

Exceptional

01 Jul 2026

Yuliana

Nice place for the price, very convenient

Family_with_children

10/10

Exceptional

17 Apr 2026

John

This apartment-style hotel is unique, a beautifully quiet place to stay in in Playa del Carmen by the beach, some distance from the down town area, with bikes to rent. As the room qualities are beautiful and nicely equipped, a free cooked breakfast is good, easy access to the top floor pool and rest area, low numbers of guests and a very very reasonable price, with personalized service for taxis etc., this is a great stay.

Partner

10/10

Exceptional

21 Mar 2026

Genevieve

Highly recommended if you have a car. Excellent value. Clean room. Breakfast above average for Yucatan - included protein (cheese, ham, boiled egg). Free parking. Quiet area. 8-10 min walk to Playa 72 and Playa 88 which are great free public beaches. Would definitely stay here again. Downsides: no restaurants close by, internet did not work

Family

10/10

Exceptional

03 Mar 2026

Valerie

This is a great hotel for the area! The staff was very friendly and attentive, and the room was very clean with a great view! It’s a 7min walk to a beach and close to small markets!

Family

8/10

Excellent

30 Jan 2026

Charlotte

Great room. Friendly staff.

Partner

10/10

Exceptional

24 Jan 2026

Laura

Great view

Leisure Self

10/10

Exceptional

06 Jan 2026

Tiara

Great service, convenient parking, friendly staff, & clean rooms!

Partner

8/10

Excellent

06 Dec 2025

MAGNUS

A simple but good and fresh breakfast. Perhaps a wider variety of bread, cold cuts, and fruit options would be helpful.

Partner

10/10

Exceptional

05 Dec 2025

Mykeerah

Lovely stay at a small hotel. Staff were kind, everything was clean, and the location was both close enough and far enough away from the downtown area. Would definitely stay here again!

Leisure Partner

10/10

Exceptional

27 Oct 2025

Doraine

Ok but no eggs

Friends_and_family Family

10/10

Exceptional

24 Sep 2025

Robert

Large comfortable rooms, good hot water and air con, friendly and helpful staff!

Leisure Self

10/10

Exceptional

11 Aug 2025

Alexis

Great place to stay in a relaxing area of Playa del Carmen.

Leisure Partner

10/10

Exceptional

06 Jul 2025

sigfrido

Great location even when the beach was full of sargasso

Leisure Family_with_children

10/10

Exceptional

23 Jun 2025

Vera

I had a wonderful stay at this hotel. The room was super clean and bright, the decor modern and the staff were super helpful and friendly. Will definitely book again - recommend!

Business_and_leisure Self

6/10

Pleasant

21 Jun 2025

Eric

The pool is very small. Breakfast was good and the staff were very friendly.

Leisure Partner

10/10

Exceptional

17 Jun 2025

Damon

Best place I’ve stayed at in Playa and I’ve lived here for years

Business_and_leisure Family

10/10

Exceptional

16 Apr 2025

Michele

Nice stay! We would return.

Although the hotel is off Quinta Avenida, the property is a bit away from all the hustle and noise of the Quinta Avenida. If you’re looking for quiet, comfortable and very clean accommodations, this is the hotel for you. We enjoyed the partial ocean view from our balcony. Housekeeping and s excellent. The continental breakfast was delicious and plentiful.

Partner

10/10

Exceptional

12 Apr 2025

Kenneth

Hideaway

Great place to stay. Away from all the noise but close enough to walk.

Partner

4/10

Poor

14 Mar 2025

Philip

I would not recommend this hotel to anyone. The neighborhood is extremely inconvenient and there are no facilities and no restaurants and it is extremely difficult for taxis and Uber drivers to even find the hotel. once you arrive at the hotel, their system for entry is very confusing and complicated and does not work well. i’m a big believer in using technology, but their system is very poor.

Leisure

10/10

Exceptional

10 Mar 2025

Mariya

beautiful clean rooms, comfortable bedding
quiet neighborhood
close to the beach
basic breakfast
very limited parking, but street parking was safe

Leisure Family

10/10

Exceptional

01 Mar 2025

Darren

Quite location, near to public beach and short walk to town.

Leisure Friends

10/10

Exceptional

27 Feb 2025

carrie

Wonderful location, comfortable bed, lovely breeze, beautiful garden area, free breakfast, free gated parking. This was our second stay here and we would stay again!

Leisure Partner

8/10

Excellent

16 Feb 2025

Daniel

beautiful view from the balcony. small, clean hotel. close to the beach. wifi could be better.

Leisure Self

10/10

Exceptional

03 Jan 2025

Kathy

When you first arrive you may be put off by the area because it’s not near the tourist spots but not to worry. The hotel is in the real neighborhood of playa with a relaxing quiet vibe and warm people You’ll love it!

Leisure Family

10/10

Exceptional

30 Dec 2024

Yolanda

Excellent place clean and comfortable.

Self

10/10

Exceptional

30 Dec 2024

Justin

Impressed

The hotel is great. Beautiful pool with views!! Wonderful staff. Decent (very basic) continental breakfast. It's near enough to the ocean, so the humidity never leaves the air. 100% would recommend and will be returning!

Self

8/10

Excellent

16 Dec 2024

Alex Do

A very cute, clean, and safe hotel. For the price it was a great value. Breakfast was good. Service was good. It is a bit far away from the main drag.. we spent a lot of time walking. The area around this hotel isnt the best and the wall back after dinner can be not well lit. We felt that it wouldnt be very safe to walk to late at night.
Our sleep quality here was not the greatest. The beds are uncomfortable and the pillows quite flat. There were also dogs barking all night and one night somebody from the hotel (staff maybe?) Was honking their car horn over and over in the courtyard.
Overall a nice place to stay if you just need a cheap room and dont mind a bit of a walk to get to things.
Pack earplugs.

Leisure Partner

8/10

Excellent

18 Nov 2024

David

One night stand place, the management was nice so was the owner, never the less , the food options where limited

Leisure Partner

10/10

Exceptional

05 Nov 2024

paula

Increíble lugar, muy tranquilo y seguro en todo momento. Es tal cual las fotos es increíble para cuando viajas en pareja. La vista desde la terraza con la piscina excelente. Los del staff personas muy amables. Volvería sin problema a este lugar😃 Los recomiendo 💕

Business Family_with_children

10/10

Exceptional

02 Nov 2024

mindy

loved it! I have been to Playa 3x (expensive inclusive resort, aribnb, hotel, and this was far the best.

Leisure Partner

6/10

Pleasant

09 Oct 2024

HO

The ocean view is the best!
Location is not so great. The breakfast was a joke

Leisure Self

10/10

Exceptional

03 Oct 2024

Scottie

Perfect location, onsite secure parking and the most amazing view ever!

Business_and_leisure Self

8/10

Excellent

17 Apr 2024

Adriana

La atencion muy buena, muy atentos y amables.

Leisure Family

10/10

Exceptional

29 Mar 2024

Rositsa

Our stay at Suites Cielo y Mar was wonderful!
We were on the 4th floor in a great huge apartment, with a sea view, a beautiful flower on the shelf and a large balcony and 2 bathrooms!
Nevertheless there was a shortage of the staff in the moment of our stay, our room was cleaned every day.
In addition, we were able to enjoy the top roof pool and to use the parking inside of the yard.
Moreover, there is a really nice chill area just next to the cafeteria where every morning we were enjoying the breakfast which is not very rich, but you are not charged about it and there are fresh fruits, tea, coffee, bread cheese butter, toaster and so on.Something that I really enjoy is that the owners take an eye for almost every single detail, the plates in the cafeteria are from metal, but are very nice. You have also the possibility to take rent a bike from the place. Just in front of the Cielo y Mar is the main street,but you are in quite area. If you continue to the right you can reach the city center in 15-20 mins. walk.
As a conclusion, we do recommend this place and encourage the owners to continue doing their job, because from our perspective this is the sustainable way of doing a good business at a competitive price!
Best regarda Georgi and Rusalina.

10/10

Exceptional

25 Feb 2024

Tara

Recommended!

We loved our brief, but very comfortable stay at Suites Cielo y Mar. It was so clean and the staff was very friendly. I wish we could have stayed longer. I would be happy to return!

Partner

10/10

Exceptional

21 Feb 2024

Won hyoung

The price was exceptional for what you are getting. It is better exploring the area in play del Carmen and this place has made it easier with the location.

Leisure

10/10

Exceptional

10 Feb 2024

Maureen

The location and the staff and the amenities are excellent

Business_and_leisure

10/10

Exceptional

05 Dec 2023

Leah

My family and I have stayed a few times over the past few years. Very clean and nice. Staff is great. We will continue to return.

Leisure Family

10/10

Exceptional

23 Nov 2023

Igor

Inexpensive but very nice hotel in a quiet location near Quinta Avenida which is going to tourist zone with a plenty of cafes, bars, restaurants, shops and boutiques. About 6-8 minutes of walking to the closest beach Playa 88, which is very good as well.
Quinta Avenida is not in a perfect condition in this location, not so clean and not well-maintained, but quiet and safe; you can see many tourists walking, jogging or riding bicycles.
Hotel stuff is very friendly and helpful, most of them can speak English. Room cleaning has been performed daily with all possible perfection.
Hall room at the 1st floor is used for breakfasts and parties. Breakfasts usually include a yogurt with granola, cheese, butter, jam, bread, fresh juice and mix of fruit pieces like papaya, pineapple, melon and watermelon. Unfortunately, no any eggs, scrambled or boiled. However, we were buying eggs in a closest store and scrambling them using a microwave in our room (but if you want to repeat this experience, please find and review appropriate instructions on Youtube before you do that! :-))
Overall, we have very good impression about the hotel, and highly recommend it to anyone who is looking for budget but nice place to stay, without expensive all-inclusive benefits.

Leisure Friends

10/10

Exceptional

08 Jun 2023

Alondra

They upgraded up to a better room at no cost. The suite they gave us had a double bathroom which came in handy after the beach. The hotel is a bit far from the food areas, but overall it’s a good location especially for the price. The staff is very friendly and were always so helpful.

Leisure Partner

10/10

Exceptional

24 Apr 2023

ALMA D QUINTERO

La vista es hermosa y llegas caminando a la playa, disfrutamos mucho los desayunos ligeros y la amabilidad de el personal.

Leisure Partner

2/10

Poor

22 Mar 2023

Carlos

Don't use this place, dirty and bad service. Beds are broken and old. Find another place.

Leisure Partner

10/10

Exceptional

02 Mar 2023

Dayle

We enjoyed the yard and roof top pool. We felt at home. A few mnutes walk to all our favorite beaches. A walk down 5th Ave gave us our exercise. We met guests from various parts of Europe and a few from North America. I would recommend a stay and will come back again.

Leisure Family

10/10

Exceptional

12 Nov 2022

Verified traveler

Nice place to be

Clean property close to the beach, friendly staff, onsite secure parking

Partner

10/10

Exceptional

11 Mar 2022

Irina

Very nice, big room, clean, quiet area, 25 minites to center pleasant walk . Or you can take a bicycle. Located next to the best Esmeralda beach but walk to opposite direction.

Leisure Self

10/10

Exceptional

02 Mar 2022

JOSE J

Great place to relax

Friends_and_family Family

10/10

Exceptional

23 Feb 2022

Jennifer

Clean room, centrally located, awesome staff!

Business_and_leisure Partner

10/10

Exceptional

08 Sep 2021

Francisco

Highly recommended!!

It was an exceptional value to amenities ratio. Google maps has it listed as a 2 star hotel, when it actually feels like a legitimate 3 or 3.5 star hotel. I stayed in a room with a single bed (the bed could comfortably fit 2 people of average size, I'm 5'6\" 200+ lbs)The room had a mini fridge, a microwave, a coffe maker with coffee grounds included, a kitchen sink, a couple plates, a couple coffee cups, some silverware, etc. The room was air conditioned with a remote. Two sliding glass doors that lock from the inside (but I realized if you close the doors while on the balcony there's no way to open them from outside) a good sized balcony (extending around 4 ft out and around 10 feet wide), with two comfortable outdoor chairs and a small movable wooden table that can fit 2 or 3 drinks. I'm a smoker, there's no smoking in the room, but the balcony is more than sufficient to have a smoke comfortably. Everything is very clean. A wall mounted tv that pulls away from the wall and swivels left or right, it has Netflix on the tv, so you only have to sign into your Netflix and bam, you're set! Don'tf orget to completelylog out of your Netflix on the tv when your stay is complete There's a small offering of continental breakfast, with coffee and a couple cut up fruits, papaya and mango? Not sure about taste or freshness of fruit, it looked fine though. Onsite parking is a bit crowded, especially with a larger vehicle. They give a key to the gated parking, 3-5 cars max will fit.

Self

10/10

Exceptional

25 Aug 2021

Mayra

A slice of paradise

An adorable hidden gem in Playa del Carmen. The staff was incredible; friendly, helpful and kind. The property is small but clean and has great amenities. We borrowed their bikes and took a lovely and sweaty ride downtown. Units are light & airy, clean and spacious. A nice breakfast is provided. We had a car and it was easy to get around, without a car, this location could be challenging. We enjoyed our stay.

Friends_and_family Friends

4/10

Poor

19 Jul 2021

Verified traveler

Verry long distance from most activities, restaurants, and shoppings

Business Friends

8/10

Excellent

24 May 2021

Verified traveler

The room was nice and clean.
Balcony views were superb for price point. The beach was quite a walk and not swimmable due to a heavy influx of sargassum.

Leisure Partner

10/10

Exceptional

21 Dec 2020

Edwin

Great price and amazing hospitality!

The stay was amazing. The price was cheap and the service was amazing. The host was named Victor and he was super welcoming. We booked this placed cause of all the great reviews and they definitely lived up to it. We recommend this place to anyone wanting to stay in playa del carmen for a cheap price.

Friends_and_family Family

10/10

Exceptional

22 Mar 2020

Kenneth

Peaceful

Quite and clean. Great roof top to enjoy drinks. We rode the available bikes everywhere.

Partner

10/10

Exceptional

15 Mar 2020

Christal

The ability to have your own key to the main entrance, room and parking garage. Walking distance to the beach.

Leisure Partner

8/10

Excellent

02 Mar 2020

Nat

Victor and cleaning staff were professional and friendly. Room was a good size with a microwave and mini fridge. Basic toiletetries and hair dryer were provided. Nice property. The hotel has complimentary bikes guests can use. Only about a 5 min walk to the public beach and about a 8 min bike ride to the city centre. Close walking distance to some local restaurants if you don't feel like going to the city centre. I would stay here again.

Leisure Partner

10/10

Exceptional

29 Feb 2020

John Liliana

We are very happy to recommend this hotel to anyone who is interested in this price point. We had a great 8 days. The staff were more than helpful and very pleasant to interact with. Bravo!

Leisure Partner

10/10

Exceptional

05 Feb 2020

Verified traveler

Beautiful property and just a short bike ride from the city center (bikes are provided). The staff was great, very helpful and friendly and the room was cleaned well each day. Overall an excellent stay.

Leisure Friends

10/10

Exceptional

10 Jan 2020

Verified traveler

El lugar está muy bien , excelente para descansar y muy cerca de la playa 88

Leisure Partner

10/10

Exceptional

26 Nov 2019

Loren

Liked the staff attentiveness and the cleanliness of the rooms.

Neighborhood is a bit sketchy...Somewhat up and coming, with lots of construction....very close to a nice publich beach.

Business_and_leisure Self

10/10

Exceptional

12 Sep 2019

Nat

Very clean, will return! Friendly hostess and staff! Everything i expected

Leisure

10/10

Exceptional

11 Aug 2019

Verified traveler

The place was very clean, well arranged. Room was spacious and beds were comfortable. TV has Netflix. Staff was attentive and very helpful. So glad we booked with them.

Business_and_leisure Friends

10/10

Exceptional

30 Jul 2019

Francisco

Room service and it was a very cozy hotel. Victor was very nice and helpfully

Leisure Self

10/10

Exceptional

12 Apr 2019

Verified traveler

There are a lot of really wonderful things to say about this property. The staff is extremely nice, although they do not speak much english.

The rooms are extremely spacious, and the air conditioning is industrial strength. Note: you turn off the a/c when you leave your room, but when you come back and turn it on, it cools things back down in minutes.

The view is spectacular, and if you go up to the roof, it's even better. Also - the roof is a wonderful place to hang out in the evening. It has a gorgeous view and a wonderful breeze. They have bikes you can borrow. There is also a really nice side yard and lobby area you can hang out in.

You are a 5 minute walk from the nicest of the public beaches, which has not only lovely sand, but also a freshwater spring. You are also a short walk from several really nice local and reasonably priced local restaurants. Restaurante Familiar \"La 88\" is right where you turn to go to the beach, and they have great pina coladas. We ate breakfast at Que Huevos most morning, and we loved them.

You are also right on the main walking path through Playa del Carmen, and you can easily walk or bike to the main tourist area. If you want to go to the Cozumel ferry or to the Collectivo station, it's going to be quite a hike.

Ultimately, if you want stay someplace really nice and a bit away from the tourist area buzz, I can't recommend this place highly enough.

Leisure Friends

10/10

Exceptional

10 Apr 2019

CanAussie

This is a smaller hotel in a quiet section of 5th Avenue. It’s close to the beach (playa 88) and about 15-20 minutes walk to the all the hustle and bustle of the busy shopping and restaurants on 5th. The housekeeping staff is excellent and friendly and although there are not many restaurants in the immediate area there’s a microwave, coffeemaker and small fridge for snacks small meals and cold drinks.

Leisure Partner

8/10

Excellent

06 Mar 2019

Lilliana

Friendly and helpful staff.
Only 1.5yr old building in a neighbourhood filled with lots of urban art murals.
You get to see what real local life is like in this neighbourhood. Friendly people, a sense if community and lots of dogs.
Can bike or walk to beach in about 15mins.
Can walk all the way to center of town in about 45mins or easy taxi ride of 10mins.
First room's toilet did not flush so they switched me right away to another room.
Roof top is on 5th floor with views of ocean and surrounding neighbourhood.
Quiet hotel and neighbourhood away from the noise in more happening central area.
Now with that said, if you are a light sleeper, you may wear earplugs/ take note, the surrounding buildings are still being constructed.
Staff said there may be an upcoming pool to be made.

Leisure Self

10/10

Exceptional

03 Mar 2019

Katharine

Hidden jewel in Playa del Carmen

This is one of the nicest places we have ever stayed. The location was perfect, with easy access to the beach for an evening stroll and an early morning swim. The decor was elegant, comfortable and we were welcomed so warmly. It was great being able to park off the street in close proximity to our room. We loved watching the sunset from the rooftop patio. Having the kitchenette was an unexpected bonus. We kept our picnic food in the fridge and made hot afternoon tea in the microwave. Nice big TV and easy to use.

Partner

10/10

Exceptional

03 Feb 2019

Verified traveler

Very safe new and clean. Bicycles made it fun and easy to get around so greatly added to a wonderful experience. The staff were most friendly and helpful at all times. We will try to stay there again.

Leisure Partner

8/10

Excellent

29 Jan 2019

David

Nice place, nice people, nice view, a Playa value.

A stunning view from the top! Nothing but some Mangrove trees between you and the Gulf! An impressive view!

10/10

Exceptional

12 Jan 2019

Shannon

Gem in the Rough

What a great little spot! Everything is updated or new. Gated parking area for a few cars, decent Policia presence with the conservation area access right there. In a rougher part of town but the hotel is gated. Authenticity abounds in this area, though.

Friendly and accommodating staff. Beautiful rooftop patio with a nice view of the sea. Most rooms can see at least some water.

New elevator.

Partner

8/10

Excellent

20 Nov 2018

Carla

The hotel was clean and spacious. We had the 2 queen size beds type of room with \" partial sea view, garden view\" . The sea was not visible from our room at all, only the garden. The room was at 1st floor. There was a nice big roof top at the 5th floor and from there the sea was visible.
We got toiletries, the TV and AirCon were working, the cleaners came and refreshed our room. There was also complimentary tea and coffee. We got keys from the main gate, the room and the parking space which was great. Reception appears to be open 7 am - 11 pm, though we needed some help at 8am and there was no one there. On the door there were 2 whatsapp numbers, but in the end we did not texted as the owner of the car we needed to move so we can go out, luckily appeared.
Overall we had a very good experience and the staff was very friendly and helpful. They allow us to use the reception phone in order to call the car rental and extend with one more day. Also they arranged a taxi pick up for us and constantly asked if we need and refreshments or anything else at all. The staff was also helpful in giving us directions towards certain shops or advice on how to get around.
I would recommend this hotel to my friends and family and I would stay there again myself.
If you are walking the hotel is a bit far from the main public beaches or the cit center, but there are beaches nearby and also if you have a car or don't mind a short taxi ride it's perfect. Good price/quality balance.

Partner

10/10

Exceptional

15 Nov 2018

Verified traveler

Wonderful property north end Avenue #5.
WALKING distance to playa esmeralda much better beach than Centro. Very quiet. Reccomend renting bikes to get around. Clean safe and modern. Great value. Would definitely stay here again 5th floor deck is incredible. Views breeze just chill.

10/10

Exceptional

12 Oct 2018

Armand

This is a beautifully stylish hotel, spacious and clean with nice attention to detail. Even the cookies and coffee in the room were excellent!

10/10

Exceptional

05 Aug 2018

Ophir

Good place.

Clean. Comfi. Nice. Great view.

Partner

10/10

Exceptional

13 Apr 2018

Rob

Unassuming from the outside, what awaits inside is more of the same, but with a minimal, spa-like feel. The staff is friendly and helpful, and the rooms and common areas are clean and inviting. The location can feel a bit suspect at night , though not threatening, but this gives way to a pleasant and almost park-esque mood during the day. A great value I doubt can be beat in PDC.

8/10

Excellent

09 Apr 2018

Michelle

Clean, comfortable, and reliable

Our room was very clean and comfy. My only recommendation to the hotel would be to have more furniture where we can hang our clothes and towels (ex. chairs). Our room was in the third floor and had a partial view of the manglares and the ocean. The rooftop offers an excellent view. Btw, the elevator is under construction. The room had no safety box, but nothing ever disappear. The stuff is very polite, helpful, and reliable. They gave us some good advice of which places to visit and what were the best beaches and cenotes. For us, the location was great. It was calm and quiet. We were 5 minutes away from the beach, and 10 min away from a nicer beach with more calm waters and a natural swimming pool. The hotel is a bit far from the craziness and entertainment of 5th street, so if you mind walking or taking a taxi or have no rental car, this place may not be suitable for you. Other than that, I highly recommend this place.

10/10

Exceptional

22 Mar 2018

Andrea

Hotel was in a very decent location

The hotel was awesome it was very close to 5th Avenue and between the jungle and beach the view from balcony was amazing I went on my birthday trip to playa del Carmen w my husband and it was amazing

10/10

Exceptional

14 Mar 2018

Michael

Quiet, Relaxing and the View

This hotel was the perfect get away from the hustle and bussel of 5th Avenue. The building is brand new and all rooms have an incredible view of the ocean with only the jungle in the foreground. The balcony was nice and large and quiet. Netflix was a great addition along with the rooftop terrace. Only drawback was that there wasnt enough close restaurants nearby but a 15 minute walk was all it was to the busy 5th avenue area.

8/10

Excellent

01 Mar 2018

Lyn

Great value for your money

Stayed three nights. New hotel on corner of 5 Ave and 80 St. Stayed on 3rd floor (walk up two flights). Walk up another 3 flights to get to rooftop - a couple of chairs, a bathroom and a great view of the ocean.
25 min walk along 5 Ave to Playa Centro. Nice walk, wide sidewalks. Only found 2 restaurants nearby, both reasonable prices and good meals - 10 min walk to La Jungla de la Riviera (10 Ave and 70 St), and 5 min walk to La 88 (5 Ave and 88 St). Hotel is close to beach - main entrance, with showers, etc, is a few minutes north and another entrance (a wide trail thru the woods) is a few minutes south.
Room itself was great. Large room, very comfortable king size bed, AC was good (quiet and cold), TV with Netflix, good shower, mini fridge, coffee pot, dishes and cutlery. Daily maid service, restocked coffee and 2 bottles of water, even included a little bag of cookies. Huge windows, large balcony, lovely breeze. We were at treetop level, could not really see the ocean, just lots of trees, but that gave us a nice private balcony.
Rated the room a 3 star because only sheer curtains so street lights shone thru window all night and sun was very bright, very early in the morning; and cars would loudly clang over loose grates on the street in front of hotel (saving grace was that there wasn't much traffic after dark); so didn't actually have the best sleep.

10/10

Exceptional

31 Jan 2018

VICTOR

Clean and confortable hotel

Very confortable room and clean, the area is safe but you have to walk a few blocks to found a restaurant. Excellent service

Family

10/10

Exceptional

04 Jan 2018

Margaret

Close to beach, close to shopping

This was a great place to stay in Playa. Rooms have a fridge, microwave and coffee pot (with coffee). They even have a roof top deck to watch sunset or rise. You can see the ocean and Cozumel. My airport shuttle never arrived and the owner made last minute arrangements to help get me to the bus station. Five stars in my book!! Made us feel like family, thanks Cielio Y Mar.

10/10

Exceptional

22 May 2026

Eliazar

excelente

Family_with_children

8/10

Excellent

16 May 2026

Ståle

Enkel frokost men ok,bare en tynn saftjuice
Det var kaldt i været og kald trekk i det åpne frokostrommet, kaldt på rommet også..
Ellers et trivelig lite hotel. De leide ut sykler der! 😊

4/10

Poor

27 Mar 2026

Roberto

Quartos bonitos mas o prédio é vertical e extremamente ruidoso, com vibrações de ar condicionado e muitas portas batendo. Troquei de quarto por isso porém todo o barulho do banheiro acima era ouvido. Além de ter uma obra ao lado. Muito ruim para descansar, apesar de estar longe do centro

8/10

Excellent

28 Feb 2026

karine

La chambre spacieuse, le balcon vue mer, la literie, la douche.
En revanche les serviettes nous ont été changées qu’une fois en 6 nuits, l’hôtel est très exentré, loin de tout, et malgré tout bruyant (chiens qui aboient toutes les nuits, ascenseur de l’hôtel très bruyant)

10/10

Exceptional

19 Feb 2026

CRISTINA G

Muy lindo el hotel, una vista hermosa, la habitación muy comoda con tv, mibibar, microondas, el internet buena señal. La atencion del personal muy juena,y desayuno bueno. Solo aún no me mamdan la factura

8/10

Excellent

06 Feb 2026

Ibolya

Kedves személyzet, tiszta szoba, szép kilátás a tengerre. A strand kb 5-6 perc sétányira volt. Összességében jól éreztük magunkat. Talán a reggeli lehetett volna kicsit változatosabb, de nincs panaszunk. Aki szeretne csendesebb környéket, ajanlom. Biztonságban éreztük magunkat. Ajanlom

Partner

10/10

Exceptional

29 Jan 2026

TAKESHI

部屋はとても綺麗でした。ビーチにも歩いていけます。スタッフもとても親切でした。入り口がとてもわかりにくくホテルの看板も見当たらなかったのでそれだけは大変でした。

Business_and_leisure Family

10/10

Exceptional

04 Dec 2025

José Carlos

Muy lindo y limpio

6/10

Pleasant

02 Oct 2025

HERRAM

………

Business

10/10

Exceptional

14 Sep 2025

Raisa

Ótima estadia

O hotel foi ótimo, os quartos eram bem espaçosos e fomos bem recebidos. A área da piscina no rooftop é maravilhosa, com uma linda vista do mar.
As camas eram super confortáveis.
O café da manhã era bom, mas poderia ter mais variedades, somente tem opção de ovo cozido, 1 opção de fruta e 1 opção de pão e queijo.
A localização do hotel é um pouco distante da rua principal, tínhamos que usar o carro sempre. Uma das noites andamos a pé para procurar um mercado na proximidade, e o entorno do hotel era bem escuro e as ruas vazias, não era um bom local para andar a pé.
Mas como nós fizemos tudo de carro, não foi um problema para nós.

Friends_and_family Family

8/10

Excellent

10 Aug 2025

Linda Marlene

No son precisamente Suites, sino habitaciones gran

El hotel está relativamente alejado del bullicio y de la zona comercial, lo cual es un alivio, para quien busca descansar y relajarse. La unica desventaja es que puedes llegar al hotel usando tu propio coche o tomando un taxi ( desde la parada de buses ADO hasta el hotel) nos cobraron 250 pesos.
Para quien planea quedarse varios días, éste hotel es una buena opción, para nosotros no. Ya que sólo nos quedamos 1 noche.

Friends_and_family Family

8/10

Excellent

24 May 2025

Luís Alberto

Entrega o que promete!

Pousada entrega o que promete. Ideal para quem quer usar como local para sair e fazer passeios. Café da manhã modesto, porém completo. Em resumo tudo muito justo

Friends_and_family Family

10/10

Exceptional

03 May 2025

Estela

Hice una reserva de último momento y fue fácil y rápido ponerse en contacto con la recepción, La habitación es bonita y cómoda, totalmente recomendable.

Leisure Partner

10/10

Exceptional

01 May 2025

Francisco Manuel

Excelente opción, buena ubicación y muy cómodo

Muy cómodo, cerca de Xcaret, bien ubicado, con muchos servicios a los alrededores, cuenta con elevador que es muy bueno y la vista desde la piscina en el último piso tiene una excelente vista

Friends_and_family Family

10/10

Exceptional

20 Apr 2025

Sandrine

Lieu très agréable, les chambres sont grandes et propres, beau balcon . Très calme, aucun bruit de rue ou de couloir.
Petit déjeuner Continental correct.

Leisure Partner

10/10

Exceptional

02 Apr 2025

Priscilla

Superbe !

Superbes Hôtels. Chambre spacieuse, propre et le personnel extra.

Self