Singular Dream Vacation Rentals

Mexico , Riviera Maya / Playa del Carmen
Playa del Carmen, Calle Flamingos 161, Zazil Ha
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50 reviews shown

10/10

Exceptional

06 Apr 2026

Wioletta

When we got to the property two bedrooms and two full washrooms were clean and very specious. Everyday cleaning stuff changed towels and cleaned. My husband tried to run the hot tub but there was no hot water and it made terrible sound when we put on thpe jets. The stuff was very accommodating. We had a late flight and we were able to use the rooftop and sit by the pools and order food and drinks. Property is close to few beaches and really cool and tasty highly rated restaurants. Internet was a bit slow, but I think it's a network issue as I switched to my phone data and it was the same slow and my husband and my mil had the same issue. Overall it was wonderful 😊

Family_with_children

10/10

Exceptional

27 Feb 2026

John

Everything as excellent. I look forward to staying here again

Friends

8/10

Excellent

10 Feb 2026

Dean

Amazing rooftop pools and view, safe, secure, friendly building and attentive staff. Close to beach and restaurants. Nice unit with balcony, comfortable bed, and clean. Wifi was spotty, made internet TV challenging and limited english channels, kitchen requires more cooking utensils and toaster oven.

Leisure Partner

10/10

Exceptional

02 Feb 2026

Patrick

The Room was very clean and had a great ocean view!!
the cleaning staff did a fabulous job!! Pools were cold but that is expected this time of year!

Leisure Partner

2/10

Poor

03 Jan 2026

Darla

We never even checked into our room. We stayed at Singulair dreams several times over the last few years. Do NOT book through singulair dreams “vacation rentals”. Instead book directly or thru singulair dreams “beach residences “ They are separate entities within the same building. wasancocommunicative.

Partner

10/10

Exceptional

01 Aug 2025

Elizabeth

This will be our 4th time staying there, and no complaints. Everything is within walking distance.

Leisure Family

8/10

Excellent

30 Jul 2025

Raquel

Over all a good experience. Definitely worth the stay for the view and location. Few amenities that the room offered but lacked functionality. Hot tub on patio did not work. Stove did not work. Hot tub I really was okay going without since it was so hot outside. However the stove was important as we did some groceries that involved cooking. Roof top is amaze and so is the staff. Drinks and food menu super affordable!

Leisure Family

10/10

Exceptional

22 Jul 2025

Cesar

Great

Leisure Family

10/10

Exceptional

31 Mar 2025

Ross

Really enjoyed the property! Booked in the Presidential Suite Tower B. Family of 5, so set up the living room with the king sofa bed (workable and comfy). Kitchen was stocked with enough to get by (no dishwasher), but recommend having some ziplocks for leftovers and thermos water bottles for beach/pool. Rooftop pool was amazing with expansive ocean views, a fantastic fully equipped gym and a welcoming bartender to keep you hydrated. Very clean facility and any issues we had were immediately addressed. The jetted tub on the patio was a nice touch, but needs better heating to be useful. Easy walk to the beach (5mins), shops (5 to 10 mins to 5th Ave) and for groceries (Selecto Súper Chedraui Avenida 15mins). 30 mins walk south down 5th Ave gets you to the busiest shopping and restaurants area. Nice to have the option nearby, but also nice to be away from the majority of noise and people. We felt very safe walking around (7:00am to 11:00pm) and within our unit and building. Elected to take airport shuttle (45mins) and taxi for nearby exertions (recommend Rio Secreto - 20min cab ride). Really great family vacation and a great option instead of an all-inclusive. Seaweed on the beach was a bummer and stinks, but that was our only complaint on the whole trip. We had a great time in Playa del Carmen and Singular Dreams helped make the experience all that much better!

Leisure Family

10/10

Exceptional

30 Mar 2025

KAREN

The location was perfectly located 1 block from the beach and close to the most beautiful 38 st and 5th av. About 800 m to Chedraui for groceries and a few small fruit shops and bakeries. Rooftop beautiful, but bar service awkwardly located and out of sight. Quiet end of Playa but close enough to all the action.

Leisure Partner

10/10

Exceptional

29 Mar 2025

robert

This property is amazing. Close to beach. Beautiful spacious rooftop pools. My only complaint is the poor wifi. It seldom works.

Leisure Partner

6/10

Pleasant

20 Mar 2025

Terrence

Nice property, Amazing rooftop, Average room.

Self

10/10

Exceptional

18 Mar 2025

Wendy

Close to all the shopping and dining on 38th St and 5th Ave, but private and quiet at the condo. The rooftop pools and bar were perfect!!

Leisure Family

8/10

Excellent

16 Mar 2025

Anastasia Claire

Our unit was not well equipped for kitchen needs .
There was water leak in the ceiling in one of the bathrooms .
All issues were quickly addressed by host .
Our family really enjoyed the location and would return again

2/10

Poor

01 Mar 2025

doug eugene

Do Not Stay Here!!! Too many daily problems and poor mngmnt from Expedia rentals! The SD Hotel and SD Air-BnB have staff at front desk, but Expedia rentals have no Onsite personel to help you!
1. Phone to Front Desk didn't work, so down 5 floors to front desk to get help!
2. Internet Router didn't work!
3. Tv didn't work!
4. Tv signal loses connection once an hour, you have to shut it off and reboot when signal returns!
5. No hair dryer, mngmt refused to supply one, so bought one at local store.
6. SD is building a new 6 story tower 3ft from our ocean view patio. Non stop pounding, framing, concrete pouring, etc from 8am-5pm. Impossible to sit outside in peace and enjoy ocean view. Workers stared at GF anytime she went on deck!
7. Safe would not open, front desk gave me a master key and 4 new batteries then I fixed it.
8. On day 4 we had no Hot Water. I complained everyday til the 6th night of no hot showers. We bathed every night in the pool! On the 6th nite Expedia property manager asked me if I would like her to \"schedule a Technician\" to fix the issue?? On the 6th nite of No Hot Water thats your??? Why not just do that on day one?
8. On the 7th day of no hot water, at noon we returned to room and found our hot water issue fixed. We left this train wreck called \"Singular Dream, hired a taxi back to Cancun and into the loving arms of the Marriot there for our last 2 days. Another out of pocket expense!
Change your name to: Singular Nightmare\"!!!

Leisure Partner

2/10

Poor

15 Feb 2025

joannie

Hôtel à eviter

Très ordinaire, l’hôtel sentait l’humidité, la climatisation était très bruyante, beaucoup trop de monde à la piscine, la cuisine était très peu équipé donc impossible de cuisiner, la porte de douche était brisé un morceau de plastique remplaçait la porte de verre Hotel a éviter

Friends_and_family Family

10/10

Exceptional

11 Feb 2025

Phillip

Great location between 5th Ave and close to beach. Great bar/breakfast/lunch at rooftop bar with several pools, one heated with jets, and well-equipped gym.
Corner apartment with great view-all glass doors on 2 sides with huge balcony. Comfortable king bed and big bathroom with large rain shower type shower.
Disappointed with lack of furniture on balcony, not a ton of kitchen supplies, and the wi-fi throughout the complex was horrible most of the time and living room tv rarely worked. Bedroom tv was fine.
All and all, many more positives than negatives but they have to fix the WiFi-no excuses for this in 2025.

8/10

Excellent

30 Jan 2025

Victor

Unit was not supplied with a coffee maker. When we requested one it took multiple attempts to finally receive a tiny one. There were no beach towels for pool. Towels for bath on the first night did not look clean but for the remainder of the week they were fine. We were not able to have a second key which was inconvenient.

Leisure Friends

10/10

Exceptional

17 Jan 2025

Manuela

Great location! We had a top floor with Ocean view which was amazing. The pools are super and the roof top bar had good food and drinks. Don’t rely on the wifi, it is not very good.

Leisure Family

10/10

Exceptional

07 Dec 2024

Jorge Luis Soraire

Front desk. People needs to be more welcoming and happy to have you.

Leisure Partner

10/10

Exceptional

02 Dec 2024

Jared

This condo is in a great location and was in good shape. Beds were comfortable.

Leisure Family

10/10

Exceptional

25 Nov 2024

Natalia

Great place, very clean and spacious. Excellent location

Leisure

10/10

Exceptional

23 Nov 2024

Tyler

Wonderful location. Short walk to the beach and main avenue. Full kitchen in the rooms were very convenient.

Leisure Family

10/10

Exceptional

19 Nov 2024

Ashly

Eveything was amazing

10/10

Exceptional

06 Oct 2024

Kevin

All good

10/10

Exceptional

05 Jun 2024

Yennys

Great! Love the Condo

10/10

Exceptional

15 May 2024

April

Clean property. Walkable safe area.

Leisure Family

2/10

Poor

16 Apr 2024

Pascale

No hot water and poor service

When we checked in, I noticed right away that our jacuzzi had no hot water. I went downstairs to tell the clerk and was told I should open a valve in the kitchen or bathroom. After many attempts at finding the valve, restarting the valve, etc, and after 4 visits to the lobby counter and speaking with someone over the phone the problem was never solved. After, we realized there was no hot water at all in our presidential suite for 6. No one ever came up to try to fix the problem. Both clerks seemed nonchalent and in no way bothered by the fact that we had no hot water, as if it was normal. Very disappointing considering the quality and the price of the room.

Partner

10/10

Exceptional

05 Apr 2024

Karla

PROS-Nice place. Staff available at checkin desk until late. Great bedroom space with storage/closet space. Nice bathroom. Great outside sitting area off both bedroom and living room. Gorgeous pool area!

CONS- Sofa bed was not comfortable. Unfortunately we only got 2 towels when room was booked for 4 people. Coffee machine available but needed coffee pods and none available. Parking is gated and security onsite but, we can home around 10pm and it was full. Free street parking around building, only until 10am.

Leisure Family

4/10

Poor

30 Mar 2024

Nicole

Property not as described. WiFi did not work, laundry facilities were by reservation only, the partial ocean view was looking at trees and if the wind blew- you might be able to catch a glimpse of some water, the AC stopped working, the front desk “management” was less than helpful and rude. Conveniently located near 5th Ave and the parking garage staff were nice. Other than that- a waste of money and would not stay there again.

Leisure Family

10/10

Exceptional

28 Mar 2024

Mark Alexander

Nice rooms and very clean

4/10

Poor

20 Mar 2024

Nikole B.

The property itself is great. It's close to the beach, tons of restaurants etc. The parking is secure and the overall area feels safe.
I don't know if this booking is only for room 506 or if it's for several, but that particular room I would give a 1 star rating. There was some issues checking in (not a big deal.. the facility has many different vendors and it seems a little disorganized and they almost gave me another families keys). The room itself looks great upon entering. 2 nice size rooms and 2 big bathrooms, nice balcony, good living space (although small) - but really nice for the price point. However, there was NO AC. We worked with the staff from 4pm past midnight trying to get it to work with no resolve.. the property owner finally responded and said she'd call back in \"2 minutes\" and we didn't hear back for over 12 HOURS. It was very, very hot and we couldn't leave to go eat because we kept waiting to let the worker in and then eventually had to try to fall asleep with a crying child using an ice pack to cool down. It truly ruined the beginning of our vacation.
The next day we were offered a different, smaller room and we accepted and that room was completely fine and I don't have any complaints.
We were given a refund for 1night, once asked, w/o issue.
IF the air would have worked I would give this place 4 stars (the sheets/towels had stains&there were false eyelashes on the mirror in the bathroom). But, due to the nightmare we experienced I can't recommend.

Leisure Family

8/10

Excellent

24 Feb 2024

Sakura

Great spot, not a hotel

Great location, everything is walkable and beach is right nearby. Stayed with 5 yo kids and it was easy. Pools on rooftop are beautiful and one of them is heated! Condo is new and beautiful, however it’s managed by owner. First day I had to figure out how to get in touch to get room clean, new towels and book laundry facilities. Management/owner was responsible and they took care of it. I kind of wish hotels.com made clear about that point that it’s not a hotel. Still a great value.

Friends_and_family Family

10/10

Exceptional

09 Feb 2024

Aleksei

Everything is perfect for the price. It is the best location, a very nice building, and a room. Daily cleaning.
What I didn't like:
- Bed linen and towels are all stained.
- Sometimes they forget to add soap and toilet paper.
- The closet door fell off when we tried to open the one next to it.
- There is no kettle.
- The air conditioner blows VERY hard.
- The door to the bedroom closes very hard.

But everything else is just perfect! Huge and comfortable bed, large balcony, convenient parking and laundry, good soundproofing of the room. Very close to the beach. I highly recommend this place!

Leisure Family_with_children

8/10

Excellent

22 Jan 2024

Tara

Great property. Very quiet and comfortable beds. Within walking distance to 5th which was great! The pool and bar are wonderful! We didn't think it was too busy at they pool any day. The kitchen is stocked but not well so for longer stays it may be difficult to cook for yourself. But lots of great dining options within walking distance. The beach isn't far but it's extremely busy. I would recommend this place for a comfortable stay!

Leisure Partner

6/10

Pleasant

05 Nov 2023

John

BETTER CONDOS NEARBY!

It's close to beach and has great views from rooftop pools, gym and bar. Only reason I stayed several days longer than I should have.
Mediocre house keeping. Twice was given condo without pillowcases. Once was not given condo I paid for. Complain and management gives you attitude.

Self

10/10

Exceptional

24 Oct 2023

Jennifer

This property is in a perfect location, blocks off of 5th Ave, the beach and 38th St. The units are clean and comfortable but the real star here is the rooftop pool. . . AMAZING!!

Leisure Partner

10/10

Exceptional

26 Sep 2023

KIMBERLIE ANNE

The 2 bedroom was GREAT for 3 people (or 4 if one doesn't mind sitting on a kitchen chair)! Short walk to the beach/stores/restaurants.. very clean daily towels. Will definitely return!!!

Leisure Friends

8/10

Excellent

08 Aug 2023

Cecilia

We stayed in room 506 and the air conditioner didn’t work properly all day we had to turned it all once or twice and sometimes reprogrammed the thermostat in order to work. The wifi and tv we never got it to work and we were there for 7 days. They really need to clean the rooms a little better, the floors never got swept or mopped once in all the 7 day that we were there the apartment it’s very dusty. I liked the location of the hotel and the pool was very nice.

Leisure Family

10/10

Exceptional

05 Jun 2023

Nishitkumar

good place!!

10/10

Exceptional

16 May 2023

Frans

Started with family.
Excellent.

Leisure Family

6/10

Pleasant

06 Apr 2023

Rick

poor management service

These are owned and managed by someone different than the building. so, in this case it was very bad because we had no running water and the front desk was notified but the problem not resolved. I stayed here a week prior at a different unit and had a wonderful stay and thats why I returned. I dont think any reviews are valuable here, guests should be rating the company managing the condos.

Business

10/10

Exceptional

22 Mar 2023

NOE

Singular Dream Residences is a Great place to Stay near the Beach, safe, convenient, near Lots of dinning places.
Our Host Erika is an Amazing Host, with great customer service.
Thank You Erika keep doing what you are doing with great Customer Service & Caring for your Guests.

Leisure Family

10/10

Exceptional

19 Mar 2023

NOE

Singular Dream Residences is A Great Property near the Beach.
It is Safe, Comfortable, Clean and very near Shopping & Dinning. Erika our Host is an Amazing Host. Erika cares about her Customers and she goes out of her way to make sure your have a Great Stay.
I would highly Recommend Singular Dream Residences to anyone that Comes to Playa Del Carmen Quintana Roo.
Thank You Erika For Being an Amazing Host that Cares for her Guests. You feel like you are At Home at Singular Dream Residences.

Thanks Erika, keep up the Great Customer Service.

Leisure Family

8/10

Excellent

17 Aug 2025

rafael

Mantenimiento baños

8/10

Excellent

26 Apr 2025

Brayan

Leisure Family

10/10

Exceptional

20 Apr 2025

Andrés

Muy recomendable

La anfitriona nos trató de maravilla, nos ayudó a todas nuestras necesidades, lo cual se lo agradezco mucho y la ubicación excelente

Friends_and_family Family

10/10

Exceptional

05 Apr 2025

Gustavo

Excelente todo, sigan así que el éxito los seguirá

10/10

Exceptional

23 Nov 2024

Marisol

Me gustaron muchos las instalaciones, ubicación del lugar, limpieza, solo hubo problemas con el internet

Leisure Family

6/10

Pleasant

15 Nov 2024

Sandra

Desafortunadamente hubo un problema de voltaje y 2 días no tuvimos elevador ni airea acondicionado, no pudimos dormir por el calor y el subir 5 piso por las escaleras y con calor fue muy pesado.