Name: Soho Hotel Auckland
Address: 180 Stoddard Road, Auckland, NZ

8/10

Excellent

13 Jul 2026

Daran

All good

2/10

Poor

11 Jul 2026

Ethan

We booked the hotel because it advertised a buffet breakfast, and the photos online looked fantastic. However, when we arrived for breakfast, there was no buffet available and we were told to order from the menu instead. (We had paid for the buffet at booking - as it was advertised)

I ordered the eggs Benedict with salmon, but it arrived with bacon instead. My wife ordered toast with bacon, but her meal arrived without any bacon. The staff took both meals back to the kitchen and appeared to simply remove the bacon from my dish and place it on hers—we could tell because it still had hollandaise sauce on it. To make matters worse, both meals were served cold.

The hotel presents itself as a high-end property, but the reality was very different from what was advertised. The bathroom was made entirely of plastic with a faux marble finish, and the ceiling consisted of office-style ceiling tiles, which made the room feel cheap rather than luxurious. The blinds also let in a significant amount of light and offered very little privacy, as it was still possible to see in and out.

Overall, this was a very disappointing experience and did not live up to the expectations set by the hotel’s advertising.

Friends

10/10

Exceptional

03 Jul 2026

Jana

Bathroom door was broken.

Family_with_children

10/10

Exceptional

27 Jun 2026

Brendon

Great and comfortable place where the staff are friendly and helpful. Rooms are great sizes. Will stay again

Self

10/10

Exceptional

26 Jun 2026

Brendon

Great place to stay very comfortable with great staff

Self

10/10

Exceptional

23 Jun 2026

Richard

Easy parking and shops near by. Great value for what we payed

Partner

8/10

Excellent

08 Jun 2026

Louise

Reception staff were very welcoming, friendly and most importantly their smiles seemed genuine. Instructions for the basement car parking was made very clear. Note to management: give the girls a nicer uniform, make it modern and get rid of the grey colour. The girls smiles made up for the dull uniform.
The first room I was allocated, was clean but the bathroom door was not hung well. This created a wide gap between the wall and door whereby personal privacy in the bathroo was an issue. Reception were great and remedied this straight away by moving me to another room.
Rooms were clean and tidy but lacked the 'luxury' feel of the public spaces such as reception, lobby and restaurant. I note 'luxury' is in the hotels branding.
Restaurant was almost empty when we ate there, in fact we felt that staff 'hurried' us along for dinner on Sunday night because it was 8pm and they were 'having a slow night' (staff words). They ended up giving us room service from the restaurant menu and waived the room service fee.
Each meal we had, breakfast and dinner, were top-notch. Absolutely incredibly tasty so our compliments to the chef and kitchen staff. Meal portions were very good and I couldn't finish them all but oh such great meals they were.
Bar/restaurant staff were friendly and attentive.
Overall stay 8/10. I would stay again.

Family

10/10

Exceptional

08 Jun 2026

Richard

Great bang for buck. Extended my stay

Self

6/10

Pleasant

27 May 2026

Rochelle

The hotel itself was great, neighborhood not something and room next door was having a party

Partner

8/10

Excellent

20 May 2026

Simon

Very good clean and very nice staff

Self

10/10

Exceptional

10 May 2026

Cameron

Room was awesome, still some amenities still under construction

8/10

Excellent

21 Apr 2026

Anne Marie

Rooms are spacious, bed does split in the middle when you’re laying on it or do any big movement, though is super comfy. Blinds are not black out, you still see light coming through the middle gap or sides. The common areas are really nice. Staff are welcoming and free parking available on the road right outside hotel if you’re not wanting to pay for parking.

Partner

10/10

Exceptional

21 Apr 2026

Clare Maree

Secure parking, very friendly staff both on reception & in the restaurant, the room & bathroom were comfortable & clean. My only negative is the room doesn't have blackout curtains so of course when daylight breaks the light comes in. We enjoyed our stay & will stay again. Thank you Soho.

Partner

10/10

Exceptional

06 Apr 2026

Geetha

Property was clean and modern. However would have been nice to have toiletries…. Shower cap, cotton buds etc

Self

10/10

Exceptional

16 Mar 2026

Maxine

This room was super quiet considering how close it is to the freeway, as long as the patio door was closed. Everything was like new, bed was very comfortable. We just parked on the side of the building otherwise you are charged for parking. Shower only has partial glass divider with the rest of the bathroom so very difficult not to get the floor wet. Not too many options for restaurants in the area, hotel restaurant could use a few more options for dinner.

Partner

8/10

Excellent

27 Feb 2026

Masako

Friendly staff. My room had a scent that I didn’t like…hence the 4/5 star

Business

10/10

Exceptional

26 Feb 2026

Mike

The room was great, a lot bigger than expected. The staff were nice and friendly. We ate breakfast in the restaurant, it was not so good

Partner

8/10

Excellent

26 Feb 2026

Mary

Great location

6/10

Pleasant

23 Feb 2026

ron

When having a spa on the deck, you are in full view of units above and beside.

Partner

10/10

Exceptional

23 Feb 2026

Derek

Will definitely be back

10/10

Exceptional

22 Feb 2026

Caitlin

Spotless room, great amenities, good sized room and great location

Self

10/10

Exceptional

22 Feb 2026

Lisa

Great room! Great reception at front desk

Partner

10/10

Exceptional

17 Feb 2026

Naomi

Staff were fantastic, room was perfect after a very long day of flying,Our bags were left at the airport and the staff allowed us to have an extra couple of hours in the room for when the bags arrived the next day. Breakfast amazing. Highly recommend for a stop over

Partner

8/10

Excellent

17 Feb 2026

James

Food selection was limited

Partner

10/10

Exceptional

16 Feb 2026

Dennis de

Modern, spacious, comfortable, within striking distance of town.

Business Self

8/10

Excellent

26 Jan 2026

David

Great room, good restaurant and overall, a good stay

Business

10/10

Exceptional

25 Jan 2026

Conor

Clean room, really modern

8/10

Excellent

25 Jan 2026

Farhan

New ammenities and great value for money

Leisure Partner

8/10

Excellent

22 Jan 2026

Eleanor

Room was clean and staff were lovely

Leisure Partner

10/10

Exceptional

08 Jan 2026

Farhana

LOVE THE HOTEL ! LOOKS STUNNING! STAFF ARE NICE AND FRIENDLY ! YET TO TRY THE FOOD 💯❤️

Business_and_leisure Family_with_children

10/10

Exceptional

31 Dec 2025

Nidhal

Good

8/10

Excellent

21 Dec 2025

Maureen

Yes

Leisure Partner

6/10

Pleasant

11 Dec 2025

ISHWARLAL

Not enough vegan for me.
Dinner was very good
No mirror in the room
Only 2 pkts of coffee in room and lots of sugar. I requested more and only received it once and we stayed for 6 nights poor service

Leisure Partner

10/10

Exceptional

04 Dec 2025

Valerie Helen

Room cleanliness was excellent and staff were very courteous, pleasant and polite. Location is also very convenient close to the motorway, food joints, groceries etc.

Leisure Self

10/10

Exceptional

25 Nov 2025

Anna

Great

Leisure Friends

10/10

Exceptional

23 Nov 2025

Janine

Everything was perfect

Partner

10/10

Exceptional

20 Nov 2025

Tonilyn

Was a cosy little room, it was clean an well presented, the sign in Wi-Fi was a bonus the view from the balcony was cool, we didn't really need the staff help as it was one night only. Another bonus was the shuttle Soho Hotel had provided to get us fans to and from Metallica at
Eden Park, it was loud and packed with fans. I will keep Soho Hotel in my address book for future reference. Thank you very much 👍

Leisure Family

6/10

Pleasant

19 Nov 2025

Christine

Room was not very clean. Terrible stains on the carpet. No hooks in bathroom to hang towels. Area around the hotel is quite rough looking. Room looked well used . The food in the restaurant was nice but had limited options. Staff were lovely. Has the potential to be great, but was just somehow missing.

Leisure Family

10/10

Exceptional

16 Nov 2025

Susan

Nice hotel
Clean and spacious
Friendly staff

Leisure Partner

10/10

Exceptional

15 Nov 2025

Joziah

I had a great experience. The room was extremely clean and tidy, which made the stay feel comfortable from the moment I walked in. I booked the spa suite, and it was everything I hoped for very intimate, private, and perfect for relaxing.

The suite was also surprisingly spacious, giving plenty of room to unwind without feeling crowded. highly recommend and will return again.

2/10

Poor

14 Nov 2025

kim

Look elsewhere for a hotel. I was given the incorrect room on check in, they fixed this but when the air conditioner started pouring water on my kids heads, they did nothing, There was no offer of a new room, we

8/10

Excellent

14 Nov 2025

Kelly

Room lovely, very comfortable bed, breakfast pretty average. Breakfast bringing it down.

Leisure Partner

10/10

Exceptional

09 Nov 2025

Patricia

Yes

6/10

Pleasant

26 Oct 2025

Susan

Convenient for airport
Free off street parking
However very noisy from surrounding rooms
Doors and joinery all need cleaning
No hooks in bathroom for towels and shower leaks onto floor due to inadequate shower screen

Leisure Partner

10/10

Exceptional

21 Oct 2025

Ayin

Always a nice experience staying at Soho. We love the big bath and sunny balcony area. The couch was massive too.

Leisure Partner

10/10

Exceptional

20 Oct 2025

Yvette

Lovely.

10/10

Exceptional

20 Oct 2025

Barbara

Excellent, very clean, friendly efficient team

10/10

Exceptional

13 Oct 2025

rishav

Good

Business_and_leisure Family

8/10

Excellent

12 Oct 2025

Connie

Clean n tidy

Leisure Partner

10/10

Exceptional

03 Oct 2025

Kasey

The room was very clean and had all of the things I needed. Close to food places and the parking was safe and secure.

Business Self

10/10

Exceptional

27 Sep 2025

Lawrie

Lovely clean room and very friendly staff 😊

Leisure Family

10/10

Exceptional

23 Sep 2025

Shalu

The rooms as so spacious and well layed out. Very clean also.

Leisure Partner

10/10

Exceptional

21 Sep 2025

jack

Staff very friendly room was lovely great to have parking available

Leisure Partner

4/10

Poor

16 Sep 2025

Will

Noise from the motorway was terrible and I therefore got the worst sleep in a very comfy bed…
Breakfast was undercooked aswell so to has a way to go for me to come back here.

Business Self

10/10

Exceptional

07 Sep 2025

Alexander

Clean, nice spacious property what I expected for a new hotel. Toilet roll holder was about to fall off in my room. Easy for someone to fix however. Windows were dirty outside to didn’t get the cleanest view outside. Overall would stay again just small issues. :) thanks

Leisure Self

10/10

Exceptional

04 Sep 2025

Marcus

This hotel is relatively new and is relatively close to both Auckland airport as well as Auckland CBD.
Rooms are modern and clean. A nice touch is the coffee pod machine in the room.
The room we stayed in had a balcony. Although we were on the road front, there was little noise from traffic.
The meals in the restaurant are of great quality for both breakfast and dinner. Coffee is also awesome!
Staff are very friendly and helpful.
Free parking is available along the roadside in front of the hotel and also beside the hotel.
The hotel has a gym and spa coming soon. These would top off an already great place to stay.
This hotel is great value for money.

Leisure Partner

10/10

Exceptional

01 Sep 2025

Benjamin

Great hotel, very modern and clean.

Business Self

10/10

Exceptional

27 Aug 2025

Heather

Lovely room friendly staff good price

6/10

Pleasant

21 Aug 2025

Tisha

I was surprised that not all executive/soho suites are like the one in the photo advertised. Some rooms are smaller than advertised.
However, rooms are clean and very convenient setting though.
Helpful staff, but their amenities are in progress.
Great place for work trips.

8/10

Excellent

14 Aug 2025

Rik

N/A

Business Self

8/10

Excellent

12 Aug 2025

Bex

Worth what you pay. Rooms spacious with deck is lovely. Bed very comfy. Nice layout

Leisure

6/10

Pleasant

10 Aug 2025

Marc

.

10/10

Exceptional

07 Aug 2025

Carrie

The bed and bedding was exceptionally comfortable. We got a room with a hot tub on the balcony. Though it wasn’t exactly private as the people above us could see us as well as the partition between balconies was perforated metal and you could see through it as well. We did enjoy the hot tub after a long day or exploring.

Leisure Partner

10/10

Exceptional

07 Aug 2025

Mark

Thanks for another great stay 😊

10/10

Exceptional

07 Aug 2025

Tisha

Beautiful hotel. Aesthetic. Even though it doesnt have a flash surrounding, but the views towards the sunset is mesmerising. Delicious food.

Leisure Self

6/10

Pleasant

04 Aug 2025

Marc

.

8/10

Excellent

31 Jul 2025

Nikunjbhai

Shower curtain needed

10/10

Exceptional

27 Jul 2025

Rofil

The property offers a convenient and easy access to motorway which makes travel easier in Auckland. The staff is very humble, welcoming and super helpfull. The interiors of hotel and rooms are also eye catching which gives you perfect feel of luxury. The housekeeping is also upto their best.

Leisure Self

10/10

Exceptional

26 Jul 2025

Heather

Staff were friendly hotel room was clean and nice

Leisure Self

10/10

Exceptional

18 Jul 2025

Donsia

Wonderful Stay!

My stay here was amazing. I loved the style of the room. The staff were super friendly. Made my stay here wonderful. The French toast was amazing.

Self

10/10

Exceptional

14 Jul 2025

Marcus

Great option in Mt Albert

Excellent place to stay handy to Mt Albert / Roskill and close to many services. Rooms are comfy and the food in the restaurant is something to be tried. Would recommend and stay here again.

Business

6/10

Pleasant

01 Jul 2025

Tia

Staff were so lovely and helpful! Efficient check in and check out.

Room was nicely furnished, however room did not feel very clean. Stains on the couches and decorative pillows. Blinds did not extend all the way down so when laying in bed we could see the main road.

Other than that, room was super spacious & had everything you needed. Get a lot of lovely sun in the arvo. The hotel overall was so lovely and I had wished we had stayed longer to try the dining lounge.

10/10

Exceptional

01 Jul 2025

Mohammed

All are perfect

Business_and_leisure Self

10/10

Exceptional

26 Jun 2025

MGI Senior

great beds and pillows. Rooms were nice. The restaurant downstairs was ideal and the bar. Easy parking on the street.
Some rooms have balconies and spas.

Business Family_with_children

10/10

Exceptional

19 Jun 2025

Priscilla

The culture experience at Soho Hotel left us with many stories and great memories. Absolutely liked everything about Soho🙏❤️

Family

10/10

Exceptional

08 Jun 2025

Annamieka

Amazing place!

Leisure Partner

10/10

Exceptional

31 May 2025

Keith Murray

Staff were excellent and hotel very convenient to airport and surrounding areas for our situation

10/10

Exceptional

28 May 2025

Jono

Amaizing

Business

8/10

Excellent

18 May 2025

Jude

Beautiful facility and wonderful staff.

Leisure Partner

8/10

Excellent

17 May 2025

Jo lin

Just an overnighter for work

Easy friendly check in. Was lucky to find an on street car park just outside. First impressions, very flash and impressive. Perfect location for where i needed to be.
The laminate flooring and bathroom tiles felt a bit sticky. Could hear people closing doors and talking in the hall way.

Business

10/10

Exceptional

15 May 2025

Darrell

Hotel is new. Located near the neighbourhood we needed to be at. The was no food service when we were there. There was an excellent Chinese restaurant across the parking lot. The Spa was not open yet but the facility looked nice. Front desk staff was very helpful and friendly.

Leisure

6/10

Pleasant

12 May 2025

Alicia

The staff were excellent, the fo

8/10

Excellent

09 May 2025

Craig

Nice rooms small restaurant friendly staff

Leisure Self

10/10

Exceptional

08 May 2025

M David

Obviously new in a redeveloping area. Ambience outside not 1st class, bit very secure, and underground garage - no extra cost. Conceirge parking.

Rooms excellent & hotel security a top priority.

Business_and_leisure Family

8/10

Excellent

08 May 2025

Jason

Stop over on the way home

Nice modern place, loved the balcony, comfy bed, ka pai the kai via room service, was looking forward to buffet brekkie that was included in our room price however had to order off the menu, maybe next time!

Partner

10/10

Exceptional

08 May 2025

Annette

I liked the decor of the rooms. I liked the lack of carpet.
I disliked no pool though advertised.

Leisure Partner

10/10

Exceptional

07 May 2025

Mark

Excellent staff, convenient location and an overall good hotel.
Thanks for the stay.

Leisure Partner

8/10

Excellent

04 May 2025

Margaret

Very handy to where we wanted to go. Good facilities

Leisure

8/10

Excellent

29 Apr 2025

Joy

Good for price

10/10

Exceptional

27 Apr 2025

Dot

Great staff, lovely room, nice food

Leisure Partner

8/10

Excellent

21 Apr 2025

Francine

The Soho is a good hotel - but for a luxury status, a few things are needed: Room carpet should be vacuumed, There is no lock latch on the door for extra security as a lone female travelling, no option for window privacy other than full blackout blinds. The gym is dark and windowless and could use matts and towels. The coffee shop across the lobby was permanently closed? Otherwise the hotel was good.

Leisure Self

8/10

Excellent

20 Apr 2025

Palak

It was a good experience. Comfortable and convenient.

Leisure Partner

10/10

Exceptional

17 Apr 2025

Daniel

Windows that keep the noise outside!