Name: Premier Inn Penzance
Address: Branwell MillsPenzance, Cornwall, TR18 2LQ, GB

Premier Inn Penzance

Cornwall · United Kingdom

Branwell MillsPenzanceView location

4 reviews shown

10/10

Exceptional

12 Apr 2026

Daniel

This hotel provided a reasonably sized, clean, and comfortable room. The bathroom, though a bit small, was clean and well-organized, making it convenient for guests. The bath towels were generously sized and fluffy. The breakfast was excellent value for money, offering a variety of hot food options. Guests could also order items from the kitchen. Overall, this hotel surpasses my expectations for a 3-star hotel.

Partner

10/10

Exceptional

06 Dec 2025

Debra

Location was great, room was clean and staff were super friendly and helpful. My 13yr old was impressed which says a lot.

Leisure Family

2/10

Poor

28 Nov 2025

Kim

We booked a family room as we needed two beds and a shower. Upon arrival we were checked into a room that was not a family room and had only one bed. We returned to the front desk and explained we needed two beds. We were then given an accessible room but it only had a hand-held shower which wasn’t possible for one of us to use due to a shoulder injury. We returned to the front desk and asked why we couldn’t have the room we’d booked ages ago. We were told it had been given to another person and it wouldn’t be fair to move their family. We were then told to wait and they’d set up a 2nd bed in the first room we were given. When we got to the room, they’d set up a bench. The bench didn’t have a mattress, was maybe 150cm long and maybe 60cm wide. The sheets and blanket were hanging over the edges on the floor. It was not possible to sleep on that bench - it was not a bed. Throughout the ordeal we were made to feel like we were the problem. We paid for a room we couldn’t use. We should receive a full refund.

Business_and_leisure Friends

8/10

Excellent

07 Oct 2025

Sarah

Good value in Penzance

Hotel is right on the waterfront with a big car park across the street for easy parking. Hotel is reasonably modern and well looked after. Walking distance to everything.
We had an accessible (wheelchair) room and the open wetroom bathroom that has many dirty-wheeled wheelchairs rolling over it needs to be cleaned much more regularly.

Partner