Name: Tregenna Castle
Address: Trelyon Avenue, St Ives, TR26 2DE, GB

6/10

Pleasant

05 Aug 2026

Rebecca

The actual resort and grounds were beautiful. It’s in a very good location, within easy walking distance of St Ives and lots of parking available. The restaurant and bar area are nice and staff are lovely. There is a nice outdoor pool, tennis courts and lots of outdoor seating.
However..a lot of the hotel interior is very run down and needs updating. The indoor pool was disgusting and felt like you were entering a disused basement boiler room. The floor around the pool was covered in dead flies and doesn’t look like it’s been cleaned in years.
Our room was very dated, full of dust, the blinds were broken and the bathroom looked like it belongs in a hostel.
The cleaners also left our room door open all day while we were out, which was hugely unsettling as anyone could have gone into our room.

8/10

Excellent

04 Aug 2026

Joyce

the hotel is a beautiful building and very clean and all staff very helpful .

10/10

Exceptional

31 Jul 2026

Samantha

We had a lovely couple of days here. The weather massively helped and the hotel and staff and food was great. We will definitely be back!

10/10

Exceptional

30 Jul 2026

haseeb

Had a lovely stay in St Ives. The hotel was comfortable, welcoming, and in a great location for exploring the area. The staff were friendly and helpful, and overall it was a very enjoyable experience. I would happily stay here again.

4/10

Poor

30 Jul 2026

Dermot

If you’re on a budget and want to stay in St Ives, then this is a good spot. If you were to pay for a higher packaged room then it may be of value. Our room in the old peasants quarters had no fridge, no bath and a broken blind. Whilst the food was overpriced it was decent quality. The staff are fantastic but disappointing the jacuzzi no longer works. They really need to inform you clearly there is no fridge or bath in the room we chose.

10/10

Exceptional

29 Jul 2026

Jennifer

Amazing place in St Ives. Stunning views and glorious to have an indoor and outdoor pool. Grab your swimsuit and holiday begins .

6/10

Pleasant

27 Jul 2026

Vicky

The restaurant was AWFUL!!! Fillet steak rare came out unseasoned and with 2 sides not seared!!!! Just uncooked flesh staring at me. My partners confit duck leg was cold. When my partner went to reception to raise his concerns as we didn’t want to make a scene, he was told ‘we don’t deal with that here’….
Hotel itself was nice, but spend your money elsewhere for dinner

10/10

Exceptional

22 Jul 2026

Malcolm

An amazing hotel in a beautiful setting and we will certainly revisit one day without hesitation. The only downside for me would be the dinner menu which was a bit uninspiring and safe. Saying that, they do have a lot of people staying so I guess it needs to be a functional menu, St Ives offers many restaurants so if you are after a bit of flare, wander down into the main town.

Partner

6/10

Pleasant

18 Jul 2026

Andrea

The staff were very helpful and friendly but the room could have been better taking into account what we paid for the week it was not all that it could have been. The food at breakfast was excellent the menus for lunch was ok but the choices for the restaurant was very uninspiring but the most disappointing was the room though clean and tidy there was no phone in the room which I thought strange what to do if you have a medical emergency there was no fridge or mini bar considering the weather no water in the room no added extras in the bathroom these things managed to spoil the week. We arrived on the Saturday and by Tuesday we were eating out

Friends

6/10

Pleasant

17 Jul 2026

anthony

Very disappointed with room it was as so hot over night we did not sleep, the window only opened a small amount and then only into a squire surrounded very closely on all sides

Partner

8/10

Excellent

17 Jul 2026

Peter

Our room was situated at the top of the main building with a beautiful view towards St Ives town and the surrounding area. We were supplied with a fan which was essential due to the hot weather. There were a few maintenance issues with our room which included a drawer front within the wardrobe falling open every time you opened the door. The shower head was small and the bottom of the rail had a part that kept falling off. These are small matters but it shows that the room was a bit tired. The bed was extremely comfortable and the room was very clean. Overall we appreciated the hospitality from the staff and the ease of parking which was included in the price of the stay. The outdoor pool was excellent.

Partner

10/10

Exceptional

16 Jul 2026

james

Great hotel.
Very nicely set up & great scenery & walks into st ives.
Would come back in a heartbeat.

Partner

8/10

Excellent

15 Jul 2026

Hitesh

Staff were excellent, on our second night we had a leak coming from the ceiling from the room above, Spoke to night manager and he was straight on the case and though busy found us a replacement room at 1:00am. Reception confirmed following morning we could remain rather than swapping rooms again we we greatly appreciated and made us feel welcome. Our thanks goes out to the team and look forward to staying again.

Partner

8/10

Excellent

15 Jul 2026

mary

The hotel is beautiful, but not appointed too well. Rooms were very hot and effective fans were not available.
There was a prom being held the first evening of our stay, and we were not able to get near the reception area. We hadvto. Park in a remote field, and hauled our luggage to the reception.
Also, it seemed like prom attendees used our room before we moved in. (We found hair and a toothbrush in the room).

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Colin

Great location! Nice views and close to St Ives town.

Partner

10/10

Exceptional

13 Jul 2026

Aaron

This is a beautiful property with lush sub-tropical gardens. The views are incredible

Family_with_children

10/10

Exceptional

11 Jul 2026

Roshani

All good

Friends

10/10

Exceptional

10 Jul 2026

Rasit

Quiet peaceful amazing views nice walk down hill to sea front. But had to get cab back.

Partner

10/10

Exceptional

09 Jul 2026

Biju

The reception staff were exceptionally friendly, helpful, and knowledgeable, providing great recommendations for places to visit. The restaurant staff were also attentive and provided excellent service.

The hotel’s location is beautiful, and the outdoor ambiance is outstanding, making it a wonderful place to relax. My only suggestion for improvement is that the indoor pool could be better maintained and receive more attention.

Overall, we had a very enjoyable stay and would recommend this hotel.

Friends_and_family Family

8/10

Excellent

07 Jul 2026

Ashley

Excellent gardens and friendly staff. No a/c so room very warm.

Partner

6/10

Pleasant

07 Jul 2026

Thomas

Disappointed with the food in particular the vegetarian options which all seemed to be based on the same banana blossom that has very littlen protein if any at all.

Partner

10/10

Exceptional

04 Jul 2026

Claire

Great hotel, will stay ag

8/10

Excellent

03 Jul 2026

Gary

Helpful staff and nice breakfast

Partner

10/10

Exceptional

02 Jul 2026

Sarah

Beautiful property and gardens. Very convenient for St Ives. Lots of extra amenities that we just didn’t have time to take advantage of!

Partner

10/10

Exceptional

01 Jul 2026

Helen

Gorgeous place to stay. Amazing views, lovely grounds and staff so friendly. Would definitely go back

Partner

8/10

Excellent

30 Jun 2026

Lea

ITS WAS GOOD VIEW... ROOM HAVE SEA VIEW ..

Partner

10/10

Exceptional

28 Jun 2026

Claire

Great location over looking St Ives and a nice walk into the main town. Beautiful gardens and plenty of parking.

Partner

10/10

Exceptional

27 Jun 2026

Fernanda

Easier entrance to outdoorpool

10/10

Exceptional

27 Jun 2026

Lisa

Beautiful and well kept

Family

10/10

Exceptional

25 Jun 2026

Rob

Room was clean and pleasant. Staff were very helpful. Breakfast was delicious and plenty of choice. Pool was very welcome on a few very hot days one suggestion there were quite a few elderly people there ( me included ) who had trouble pulling themselves up on the steps but I couldn't get out on the other steps as there was no handrail. Very enjoyable few days .

Partner

10/10

Exceptional

23 Jun 2026

Edan

Amazing stay

Partner

10/10

Exceptional

21 Jun 2026

Sergentu

Brilliant stay

Partner

10/10

Exceptional

21 Jun 2026

Naomi

Lovely hotel, staff friendly.

Partner

6/10

Pleasant

17 Jun 2026

TRACEY

The Grounds are the best feature of this property. The interior is extremely basic- Travel Lodge like.

Business

10/10

Exceptional

15 Jun 2026

Tony

Excellent staff food very good great service

10/10

Exceptional

15 Jun 2026

Samantha

Idyllic resort all round.

Partner

10/10

Exceptional

14 Jun 2026

martin

really nice surroundings, great walk into st ives.

Partner

10/10

Exceptional

14 Jun 2026

Peter

My fifth stay at Tregenna and it was wonderful as always. The staff are friendly and helpful!

Partner

6/10

Pleasant

07 Jun 2026

Tony

Historical with beautiful ground. We stayed in Hunter, a three bedroom apartment that is built against a ground. It is a bit musty and quite basic. Mattresses are not good quality. Bathroom has no counter space. The property in general feels dated and not luxury when it comes to softwares.

Family

10/10

Exceptional

06 Jun 2026

Louise

Our favourite place to stay when we visit Cornwall
Love the views food staff everything is always perfect

Partner

10/10

Exceptional

05 Jun 2026

JENNIFER

Reception staff very friendly and helpful. The location was excellent short walk in to St Ives through the lovely hotel gardens. Large bedroom and ensuite with excellent shower. All very clean. Have stayed here several times and hope to book again.

Partner

10/10

Exceptional

04 Jun 2026

Annette

Make sure you have time for the indoor or outdoor pools. Well worth a visit.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Piotr

I

Family_with_children

10/10

Exceptional

30 May 2026

On Lei

Very nice, spacious room. Great view!

Friends_and_family Family

10/10

Exceptional

29 May 2026

Jason

Staff were very polite and friendly and also very helpful . Rooms was very clean , and the breakfast was absolutely lovely

Friends_and_family Family

8/10

Excellent

29 May 2026

Warren

Good sized family room. Coffee and biscuits in room, ironing board too. Strange sound from the pipes when showering! The hotel has a warm indoor pool that was deep enough to swim but not so deep you worried about your kids. Staff are friendly. Hotel was pretty clean. Breakfast was good.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Roger

Short stay en route for the Scillies. Good location and would use again.

Friends_and_family Friends

8/10

Excellent

28 May 2026

Gary

Grounds are stunning, rooms a good size in keeping with the buildings style, good buffet breakfest

10/10

Exceptional

26 May 2026

Katherine

Lovely day clean room and excellent breakfast would recommend

2/10

Poor

25 May 2026

Graham

What a beautiful place and would bring the family next time

Friends_and_family Family

10/10

Exceptional

24 May 2026

Isobel

Have stayed here for a long weekend every year since 2022 in a deluxe sea view room, buffet breakfast is lovely too with lots of choices, please note breakfast is £18 pp extra, beautiful spot with amazing views over St Ives but you may need a taxi back up to the hotel from town as it’s a killer hill 😳

Partner

8/10

Excellent

24 May 2026

Nazia

The staff were really helpful

Friends_and_family Family

10/10

Exceptional

22 May 2026

Heather

The property was stunning and everyone treated us like royalty. I'm excited to go back there again someday.

Family

10/10

Exceptional

19 May 2026

Eddie Wai Tak

Amazing amenities and very walkable to St. Ives main town area. Easier to walk than to drive because parking could be a nightmare to manage. The staff was friendly. The room was quite spacious although the decor a bit dated. The bed was very comfortable. Good for our one night stay as we drove through the area.

Partner

10/10

Exceptional

18 May 2026

Daryl Jay

The castle resort was perfect! Location is also amazing, with views of the actual seaside and the town. Perfect for couples, friends, and family! Uphill walking from the town or seaside could be challenging, but perfect for exercise and healthy living. There are taxis and buses available, but we chose to walk back and forth the town and seaside all the time because of the amazing views. Couldn't find any fault at all except for the response time of staff over the Expedia app. Location was just above / up north St Ives train station.

Everything was perfect! 😁

Friends

6/10

Pleasant

17 May 2026

SIMON

Arrived early as no traffic on drive. Asked about early check-in and said rooms not ready, come back later and maybe. Asked if room would have a view (booked 6+ months earlier). No but for 65 pounds more yes. Also we could let them know at check-in as lots available. Went and asked at 2:00 room ready-not yet. Went and asked at 2:30. Your room doesn’t allow you till 3:00. Not a good 1st impression

Partner

8/10

Excellent

15 May 2026

Ross

good breakfast
room rather small
room requirements not as rquested but was fixed
good location
grounds are great

Partner

10/10

Exceptional

15 May 2026

Gayle

Excellent all round shame not room service being able to be booked from room

Partner

10/10

Exceptional

14 May 2026

Toula

Lovely property. Great gardens and close to town.

Partner

10/10

Exceptional

13 May 2026

Melanie

Love love tregenna, holds a special place in my heart as we married at tregenna

Partner

8/10

Excellent

13 May 2026

robin

good parking, staff very pleasant, room very clean

Partner

4/10

Poor

12 May 2026

Mathew

When we got to our room we had to get the covers changed as they had blood in them. We had to ask for more pillows and the Duvet was to small as when one of us moved the other got all the duvet taken off them. The bed was also uncomfortable so didn’t sleep well. Didn’t appreciate getting woken early with other guests making a lot of noise in the hall way considering there were signs to say they were in a quiet room. Over all very disappointed with our stay, we have been coming to st ives for 20 years and always wondered what it was like to stay here

Partner

10/10

Exceptional

12 May 2026

Cynthia

Amazing property

Friends

6/10

Pleasant

09 May 2026

David

The staff was very helpful. However here are my concerns. Our room was very hot the mattress was hard. The operator for the hot shower water was very confusing for people who aren’t familiar with the UK design for the hot water operator. Also the soap dispenser fell off the wall in the shower.

10/10

Exceptional

07 May 2026

NIGEL

Amazing 4 night stay at Tregenna Castle. Perfect location within easy (but steep) roadway through the castles woodland walk.
We paid extra for a sea view and it didn’t disappoint. Large room with comfortable bed.
Food was fab… Sunday roast was to die for.
100 % would recommend staying here.

Partner

2/10

Poor

06 May 2026

Shalika

I am extremely disappointed with the service provided. I booked a queen bed with a sea view through Expedia and paid an additional amount for this upgrade. However, upon arrival, I was allocated a room with a double bed instead.

After noticing the discrepancy, I contacted Expedia, who confirmed that my booking was indeed for a queen bed. I then went to reception to have the issue resolved. Despite this confirmation, the front desk staff maintained that the bed type was only available upon request and chose not to address the issue.

As this was a long-planned holiday for my husband and me, I did not wish to escalate the situation further at the time. However, the experience has left me very disappointed.

I would also like to raise a serious concern regarding how this matter was handled. I felt that I was treated unfairly, and the interaction left me questioning whether I was treated differently based on my race. This is a matter I do not take lightly and would appreciate it being reviewed carefully.

Overall, I am dissatisfied with the service received and would not recommend this property. I would appreciate your prompt response to this matter.

Partner

10/10

Exceptional

04 May 2026

Murray

Amazing time here. How on earth this is just a 3 star is beyond me. Staff, acomadtion and food was amazing!

10/10

Exceptional

04 May 2026

Suraj

Room was clean and neat. Staffs were very kind and helpful. All over Tregenna Castle Resort is very big and beautiful.

Partner

8/10

Excellent

03 May 2026

James

Easy parking or short (but steep) walk from st ives station. Good sized rooms.

10/10

Exceptional

02 May 2026

Graham

We enjoyed the hotel, room and view.
We have stayed several times and always a joy. Breakfast is tasty and fresh.8

Partner

10/10

Exceptional

01 May 2026

Aswin

Very nice and pleasant stay . Staffs were amazing and very helpful. Such a beautiful neat property with a nice view . Loved every aspect of the stay . One thing which could be improved is the dinner menu and options . Food wasn’t good atall. However the breakfast was great . Overall it was a great stay

Friends_and_family Family

10/10

Exceptional

29 Apr 2026

Paul

Great hotel, been lots of times & will keep coming back. Cracking views.

Partner

10/10

Exceptional

27 Apr 2026

Simon

Lovely place to stay.
A short walk to town and then the coast paths.
Staff are lovely and helpful
One of our favourite treats to stay

Partner

10/10

Exceptional

26 Apr 2026

Tracy

Outstanding property, very clean and well maintained. The staff were fantastic and nothing was too much trouble.
Food in the hotel was slightly expensive, but the food was very good and full of flavour. I especially recommend the ginger pudding with clotted cream. It was so light and delicious.
The grounds were beautiful and we even saw a tawny owl.
Highly recommended and we will return.

Family

10/10

Exceptional

24 Apr 2026

Helen

Fabulous hotel with lots of parking able to walk into town although hilly staff super friendly
Not the best breakfast but also plenty to eat and choices

Partner

8/10

Excellent

23 Apr 2026

Victoria

The heated pool was great but no good for toddlers as it was too deep. The staff were really accommodating which was helpful when traveling with small babies. Teh room was perfect for what we needed but the security light on the hall and the bedroom was so bright it illuminated the whole room which was annoying.

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

Tom

As a cornish resident we noticed a cheaper last minute deal through hotels.com . Excellent greeting at the gate, the chap gave us a map and a clear explanation of the grounds and access to parking.
We arrived a little early and left the car while then visiting the town and harbour. Walk down was simple enough. Walk back took a bit longer as a long steady hill.
Check in was quick and all staff were super polite. The room was really spacious and clean. Bathroom was large with a big shower. Only disappointment was no black out blinds or curtains which meant we were awake early.
Bar was nice although a little quiet. The grounds and other amenities looked really good. Lovely view of the harbour from the road around the castle. Didnt have breakfast so cannot comment.
Lovely stay. Will keep an eye out for future deals.

Partner

8/10

Excellent

20 Apr 2026

Aleksandra

It is beautifully located hotel on top of a hill, with truly stunning views over the sea (if you have sea view room). The surrounding gardens are lush and very well maintained, adding to the overall atmosphere of the property. The rooms are comfortable and in line with the hotel’s category.

However, there were several issues during the stay that affected the experience. On one occasion, a member of staff entered my room without knocking while I was still asleep, which was quite uncomfortable, and no apology was offered. On another day, the room was not serviced at all, and on a different day the housekeeping was minimal — only the towels were changed, the bed was not even made.

In addition, the restaurant closes quite early, and breakfast service also finishes early, which may be inconvenient for guests. There are also no nearby shops or cafés within walking distance of the hotel.

Overall, the staff are polite and the hotel corresponds to its star rating, but housekeeping would certainly benefit from improvement and additional training to ensure a more consistent standard of service.

Self

6/10

Pleasant

19 Apr 2026

Debra L

Breakfast was good, dinner was not that great. Parking good

Family_with_children

10/10

Exceptional

19 Apr 2026

Paul

Perfect break. We love tregenna and have been going for 20 years. Staff are great, hotel and grounds are amazing and the pool is great fun with the kids (although I miss the sauna). I always enjoy eating a great vegan breakfast in the room we got married in. Nice walk to the best beach in town through the woodland walk. Hope to come again next Easter.

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

Dianne

Fantastic stay. Lovely helpful staff. Excellent location and the gardens are amazing

Partner

10/10

Exceptional

14 Apr 2026

Kenny

Stunning location, rooms were fantastic with a great sea view, parking was great, plenty of parking spaces, staff were fantastic, always willing to help, food was great, lovely buffet style breakfast

Partner

8/10

Excellent

02 Apr 2026

Tony

Lovely stay with tasty menus, only downside was the lack of hot water

Partner

6/10

Pleasant

31 Mar 2026

Terry

Rooms are dated. Car park requires that you have to drag your suitcase through gravel. Staff except for the bar very dismissive. We ordered a take away mean from the bar to take back to our room as there is no room service. The restaurant didn't tell the bar it was ready for 30 minutes, subsequently the food was cold and dry. Nothing good to report other than the grounds are well maintained ant the views are spectacular.

Partner

8/10

Excellent

28 Mar 2026

Lynne

The hotel is lovely and I would recommend staying there, breakfast had everything you need. However we were shocked to find that the swimming pool and golf had additional costs and when going down for food Sunday evening the only thing available was Sunday lunch. These things should be made clear.

Family

10/10

Exceptional

21 Mar 2026

William

We really enjoyed our stay! The rooms were very nice and looked recently renovated. The on site food was delicious and our kids really enjoyed the pool! We wish we had booked more time here as it was great being so close to everything Cornwall has to offer!

10/10

Exceptional

19 Mar 2026

Alan

Fabulous property.

Partner

10/10

Exceptional

18 Mar 2026

Dennis

V

4/10

Poor

04 Mar 2026

Steve

Great view from very plain and aged room the pool was spotless golf course well maintained room cleaners did half a job

10/10

Exceptional

28 Feb 2026

Keith

Everyone at reception were very welcoming and helpful the room was clean overall very nice

Family_with_children

10/10

Exceptional

23 Feb 2026

Simeon

Friendly place.

10/10

Exceptional

20 Feb 2026

Matthew

Fantastic

Friends_and_family Family

10/10

Exceptional

20 Feb 2026

LYNN

Room was absolutely massive , queen size bed big bathroom very clean staff were friendly and helpful, food was very good loads to choose from ..an amazing view of st ives from the hotel which is set in some beautiful grounds would definitely recommend ...very steep garden path so if you have mobility issues i would take extra care but we had a fantastic weekend shame about the weather

Partner

10/10

Exceptional

16 Feb 2026

Tina

Love this place, the staff are attentive, knowledgeable, polite and there is nothing they wouldn’t do you make your stay enjoyable. 7th time I have been. Rooms are accessible, clean comfortable. Food is delicious. I took my aunt there this year and she lived it. Would highly recommend

10/10

Exceptional

15 Feb 2026

Matthew

Clean rom, friendly staff and great food.

Friends_and_family Family

8/10

Excellent

07 Feb 2026

Sarah

Great house, good breakfast, ideal for what we needed. Not close to hotel or parking though.

Leisure Family

10/10

Exceptional

31 Jan 2026

Elspeth

We have returned to the beautiful Tregenna Castle many times over the years, and it never fails to impress. With its breathtaking views over St Ives and beautifully manicured grounds, it offers a truly special setting. From the warm welcome on arrival to the peaceful atmosphere throughout, it is the perfect place to relax and unwind while enjoying everything the area has to offer. Thank you for another exceptional mini break.

Partner

10/10

Exceptional

31 Jan 2026

Jenny

I had a really enjoyable stay in a spotlessly clean, cozy and quiet room. I was very pleased with the accessibility of my room and impressed with the size and cleanliness of the bathroom, everything was spotlessly clean and the room was warm, comfortable and smelled fresh.
The hotel staff are friendly and welcoming and exceptionally helpful.
I particularly enjoyed being able to wonder around the hotel grounds which are beautiful and have an almost magical secret garden feel to them, even in winter. Would love to revisit again to see how everything looks in different seasons, particularly the stunning views from the hotel grounds.
I loved my stay here, will definitely stay again and would highly recommend to anyone.

Self

10/10

Exceptional

25 Jan 2026

Andrew

Overall great stay will be back

10/10

Exceptional

12 Jan 2026

Liz

Very nice stay, we both enjoyed

Partner