Name: Lugger Inn
Address: Marine Terrace, 3, Penzance, TR18 4DL, GB

2/10

Poor

02 Aug 2026

JILL

Dirty.Items of previous occupier still on bedside table. Dirt everywhere. Sheets clean but mattress needed replacing. Bathroom dirty and smelt. Carpet badly worn in places and stained. Chair stained. Electric switch hanging off the wall.
Breakfast plentiful and ok.
Staff were friendly when we booked in and pleasent at breakfast.

10/10

Exceptional

01 Aug 2026

STEPHANIE

Nice and helpful staff .Clean and good room .Breakfast yummy! Live band so chill and relaxing👍👍👍👍

8/10

Excellent

31 Jul 2026

Mark

Nice hotel bit noisey at night

6/10

Pleasant

31 Jul 2026

Janet

Leslie and the staff work hard and do their best. Breakfast was good, Bed was comfy. The room had no fan, and to be honest the bathroom was very small, had no extractor fan and smelt of damp, But maybe that was just my room,
Basic room for a basic price,

10/10

Exceptional

30 Jul 2026

Paul

Excellent hotel and enjoyed a relaxing break, clean room with a lovely choice of food and a great breakfast to start the day off. Great staff and service and hospitality.

10/10

Exceptional

28 Jul 2026

Cathryn

Lovely room, staff were friendly and the breakfast was lovely. Would stay here again. Thank you!

6/10

Pleasant

26 Jul 2026

Emma

Basic over pub rooms, generally tidy but needs a deep clean, very poor finish on jobs, loose filler, bathroom panels not fitting, grime and hairs round sink tap.

10/10

Exceptional

24 Jul 2026

Sunjay

Fantastic location right on the seafront and an easy stroll to the town centre.

Breakfast was top-notch with both cooked English and continental choices. A special shoutout to the team: if you have an early start and miss breakfast, they will prepare a packed takeout breakfast for you. That is real hospitality and going above and beyond!

The staff offered great local tourist advice, and the bar was pleasant, friendly, and well-stocked. Don't miss out on the food either—their pizza was one of the best I’ve ever eaten. Would definitely stay again!

10/10

Exceptional

21 Jul 2026

Annette

Clean room, great view, excellent staff.

6/10

Pleasant

20 Jul 2026

Joanne

The staff were friendly enough. The cleanliness and general upkeep of the building and rooms was average.
The ensuite smelt of drains, there was no remote for the tv. Overall, an average stay.

Self

8/10

Excellent

16 Jul 2026

Alison

Re:The Luggers this is a difficult one 🙄
Tho all facilities seemed to be covered, my room was really, really basic and was not impressed. Can't fault the bed, especially as - for me - I overlay the 1st morning.
Breakfast was well provided tho quite basic, especially with the starters. I found that during my 3 night stay, the buffet breakfast was quite irregular with options 🤔
Would I stay again?? Actually, probably yes 😉

Self

6/10

Pleasant

14 Jul 2026

Jonathan

Disappointing. Shabby , and run down

Friends

10/10

Exceptional

14 Jul 2026

Dianna

Will always be my choice when staying in Penzance. We stayed in the honeymoon suite. Great space, bed, seating area in bed area bay window, settee in other bay window. Comfortable bed, clean room, good shower. Great housekeeping. Owner and Staff really friendly and helpful. Full buffet style breakfast, very filling. Evening meal selection great, Sunday roasts excellent. Great background music and some live music afternoons. Very central place to stay. Good bus, train, boat, helicopter links. What's not to love!

Partner

8/10

Excellent

13 Jul 2026

Roshani

All okay

Friends

10/10

Exceptional

12 Jul 2026

Ruth

Brilliant location, great breakfast, helpful and friendly staff.

10/10

Exceptional

10 Jul 2026

adrian

Nice stay at the Lugger, not sure about parking the car when it's busy but, it was OK when i was there.
Friendly and helpful staff made it a nice stay.

Self

10/10

Exceptional

01 Jul 2026

Oliver

The staff were great. Was there during Mazey Festival but they made time to check me in and made sure I new everything I needed to know

8/10

Excellent

30 Jun 2026

Katherine

Property is well located on the Penzance seafront and our room had a sea view. The room was comfortable and breakfast food plentiful with friendly staff. However, the property is noisy when football matches are being live-streamed or there is the end of June Penzance festival.

Partner

10/10

Exceptional

28 Jun 2026

Heidi

My room was impeccably clean. The bed was comfortable and there were a couple of places to sit and watch the sea and world go by.

The staff were very friendly, welcoming and went out of their way to help. Breakfast was good and the coffee strong. It's a perfect location for exploring Penzance, going for a swim in the Jubilee pool and taking any of the boat trips on offer either to Scilly or wildlife tours.

Yes, the carpet / decor could do with updating but that didn't matter to me. The staff and the view out the front window makes this place a true gem.

Friends

10/10

Exceptional

24 Jun 2026

hermel

staff very helpfull and friendly

Partner

8/10

Excellent

23 Jun 2026

Andrew

Breakfast was basic but ok.
The spray you're using to clean the bathrooms and wipe down the tables has an unpleasant smell.
Room was clean but a bit tired- curtain rail damaged and repaired with a bulldog clip.

The view was excellent.

10/10

Exceptional

22 Jun 2026

George

Single room, two night stay.

Room was comfortable, good bathroom with plenty of hot water. Floors were a bit creaky though!

Excellent buffet breakfast - cereals, yoghurt, fruit and cooked breakfast. I also ate in the restaurant one night, and the food was largely good, though not impressed with the chips.

Well located - not in the heart of Penzance but close enough to be accessible.

Staff all very friendly and helpful.

Self

8/10

Excellent

19 Jun 2026

Jacki

Lovely stay in this friendly hotel on the waterfront.
Room very clean - though disappointed that all ones with sea view were booked. Only quibble would be no hook in shower room to hang clothes/towel.
Great breakfast to start the day!
Would stay again 😊

Friends_and_family Friends

2/10

Poor

13 Jun 2026

Sarai

The room was extremely hot, and there was no fan available to help with ventilation. There was also a strong smell of food coming from the kitchen throughout my stay. In addition, the kitchen extractor system appeared to run for much of the day, creating a constant loud noise that only stopped when the kitchen was no longer operating.
The hotel's main advantage is its convenient location for catching an early morning ferry.
One disappointment was breakfast arrangements. As the kitchen does not open until 8:00 a.m., I was unable to have breakfast before my early departure. I later discovered in the hotel information booklet that a packed breakfast can be prepared for guests leaving early. It would have been helpful if the receptionist had mentioned this at check-in.
Overall, I would not choose to stay here again. Considering the price, I did not feel the facilities and overall experience offered good value for money.

10/10

Exceptional

08 Jun 2026

ROGER

Very friendly & helpful

Partner

8/10

Excellent

05 Jun 2026

Terry

Last minute booking as in the area for work. Swift check in, rooms and communal areas were ok if a little tired but clean. Breakfast staff were a delight and a decent morning meal to set me up for the day. Parking is limited but there are spaces on road.

Self

8/10

Excellent

01 Jun 2026

Robert

Super food and very helpful staff. Great position but the building needed some modernisation

Self

8/10

Excellent

29 May 2026

Jayne Irene

Large clean side of building room view of the road .
Old building so has a sloping floor .
Breakfast was okay a help yourself type . Bed was comfortabe enough. It was suitable for my one night stay at an average price for the time of year.

Self

4/10

Poor

29 May 2026

Kar Man Rita

The hotel / inn is very old. I booked this inn because of beautiful picture uploaded in Expedia for sea view. But turn out I made a really bad decision. The sea view on spot is fair only but most importantly, the property is very old. I guess the room decoration has been used for 20 to 30 years with very min. level of maintainance. Just going inside the toilet, I see hair in the sink. Some rubbish is not yet collected. A chair seat has left over of chips. There is no hand held splinker which is very inconvenient for doing shower. No air conditioning and only a fan is provided. The carpet is very old. The toilet is so small.

I can't enjoy the sea view actually as my room is just located on the first floor, below is the restaurant that people sitting outside. It is seriously overpriced. For the price I paid, I would expect decent property condition, but not like that.

Family_with_children

10/10

Exceptional

25 May 2026

Ian

Staff were very efficient, friendly and helpful. Full English breakfast and fish & chips delicious. Not far from seafront, ideal for morning and evening walks. Not too far from town centre. Would thoroughly recommend.

Self

10/10

Exceptional

11 May 2026

jon.

Ropm overlooked sea front and harbour , great .

Self

10/10

Exceptional

03 May 2026

Helen

I recently spent four nights at the Lugger Inn (bed and breakfast) and enjoyed my stay very much. My room was lovely, the dining room staff were cheerful and friendly and the breakfasts were great! The Lugger is well situated on the sea front and although the current roadworks required a detour, normally the walk to the station and buses would only have taken me 15 minutes.

Self

10/10

Exceptional

23 Apr 2026

Jane

Got a fantastic clean and comfortable room looking out to sea. Staff were helpful and kind.

Self

10/10

Exceptional

23 Apr 2026

Michael

Everything was fine, was upgraded to a much larger room

10/10

Exceptional

10 Apr 2026

Simon

The staff were very friendly and the room was diligently cleaned every day. The inclusivity of an early breakfast was usful as public transport in Cornwall means I often had to get up early and having food ready was incredibly helpful.

Self

6/10

Pleasant

09 Apr 2026

Salvator

Location , service excellent mattress was uncomfortably soft/mushii
zXHall carpeting dirty and torn. Other than that it was great.

Partner

6/10

Pleasant

03 Apr 2026

Dave

Breakfast was excellent , we had a leak from the toilet we reported it straight away nothing was done we spent the rest of the break trying to use the toilet without getting our feet wet

Friends

8/10

Excellent

04 Jan 2026

Derek

Friendly staff , Good Breakfast, sea views

8/10

Excellent

18 Oct 2025

Nithin

Excellent service and affordable stay in a prime location.

Self

8/10

Excellent

26 Sep 2025

Verified traveler

On the surface a nice room. On looking closer the room needs an upgrade. Very rundown bathroom that didn't appear clean. No wonder I bring antibac wipes when I stay in hotels! Staff were very good and welcoming. Comfy bed.

Leisure Self

10/10

Exceptional

20 Sep 2025

Linda

Very clean room and excellent breakfast.
Ideal position on the front.
The manager was brilliant helping me with some logistics issues. I would recommend this hotel without reservations

Self

6/10

Pleasant

14 Sep 2025

Janet

My room was a bit shabby, particularly the bathroom - teeny, tiny and not comfortable to use; light flickered and went out so had to leave the door open! The dining room was adequate but had seen better days. However the staff were helpful and did their best. For the price I paid, I suppose I couldn't expect anything better.

Leisure Self

10/10

Exceptional

30 Aug 2025

Ukachi

Lugger's Inn experience

Nice hotel. friendly and helpful staff.
Great atmosphere.
Good place to unwind and relax.

Friends_and_family Family

10/10

Exceptional

26 Aug 2025

RUTH

Staff was very kind, nice breakfast, we were lucky to have sea view which we really enjoyed.

Leisure Friends

10/10

Exceptional

24 Aug 2025

Yvonne

So convenient for ferry
Lovely staff
Good amenities
Clean
Comfortable bed
Only one downside, TV remote not working properly

Leisure Self

8/10

Excellent

24 Aug 2025

Mrs Claire

Sense of 1930s 'proper job' quality English seaside hotel ,including a large meandering winding carpeted staircase to rooms on second floor which incorporated on the journey of walking up,or down access to a lift which the weary,elderly,infirm ,sight dimmed or,in my case slightly inebriated ( honest .officer I was only moving at 3 miles p.h
when I hit that unexpected laundry basket ?!)

As well as this the service was v.good ,even down to one kind waitress/breakfast supervisor who took the trouble to find a baby-wipe so that I could clean my ketchup stained trowsers on the morning of my departure.
The room was ideal ,well equipped including a telephone and as well as an en-suite shower in th room ,there was a large bath in a bathroom on the landing near my room,which I used early one morning ,quietly so as not to disturb any adjoining room residents.
All in All, a good value well managed, friendly and efficient staffed establisment at which I had enjoyed my stay...so thankyou to them 😀.
..

Leisure Self

6/10

Pleasant

15 Aug 2025

Michael

It's ok only.

It was a nice hotel but over priced even for August. It was average in most respects. Decor and furniture was tired and worn. Top floor rooms are up a windy staircase with no handrail. Be aware if you are elderly. Lovely seaview though.

Breakfast is a hot buffet servery with cereals but no croissants or youghurts on offer.

Partner

6/10

Pleasant

14 Aug 2025

Tom

Shower head no pressure, bathroom door stuck. Pillows were insubstantial, staff surly. Parking chaotic and unclear. Breakfast greasy.

Great view of the promenade.

Leisure Partner

8/10

Excellent

10 Aug 2025

Amanda

Location is brilliant. Room was clean and simple.
Wasn't noisy (despite being part of a pub/restaurant) – bar the seagulls, which are a given when you stay on a seafront!

Leisure Self

6/10

Pleasant

04 Aug 2025

Peter

Lovely view and comfy bed however over priced for the standard of accommodation. Hotel needs updating

Leisure Partner

10/10

Exceptional

02 Aug 2025

susan

Great location room clean and tidy with good view staff friendly food delicious 😋

Leisure Family

10/10

Exceptional

24 Jul 2025

Brian

Great staff and location

8/10

Excellent

24 Jul 2025

Mary

The staff are super friendly and welcoming. The room was very clean and comfortable, although the toilet/shower was very \"compact\". A person larger than myself may've struggled in here. It is in a good location on the promenade, close to the Jubilee outdoor pool and only 15-20 walk to town or the rail/bus station. There is a bus stop close by. It's a lovely walk along the promenade, offering good views of St. Michael's Mount. The breakfast was ok. Not the best I've ever had but a long way from being the worst. Would I stay here again? For sure.

Leisure Self

10/10

Exceptional

05 Jul 2025

Patricia

Perfect location, comfey room and bed with lovely view. Super breakfasts. Staff great.

Leisure Partner

10/10

Exceptional

27 Jun 2025

Verified traveler

One night pub crawl.

Friendly and easy check in. Lovely views of the sea. Quiet sleep, think it was the best of the trip. Well kept pint at the end of the night. Would stop again.

Business

8/10

Excellent

27 Jun 2025

Verified traveler

Penzance

A standard but perfectly fine hotel with a great location. You have to be lucky to get parking nearby (which I was). Highlight was the breakfast which was the best of my trip.

Partner

8/10

Excellent

11 Jun 2025

Sheila

Easy check in Ann’s friendly staff.

10/10

Exceptional

03 Jun 2025

Elaine

Ms Elaine Nicol

Very comfortable, I found breakfast a bit greasy but otherwise all good

Self

10/10

Exceptional

04 May 2025

Marija

Great location, clean, proffesional and friendly staff.

Leisure Self

8/10

Excellent

23 Apr 2025

Michael

By the promenade

Leisure Self

10/10

Exceptional

23 Apr 2025

Iain

Excellent

Just a 1 night stay, very friendly reception staff, large and clean room with sea view.
Lovely English breakfast in the morning - no complaints at all. Would definitely stay again.

10/10

Exceptional

23 Apr 2025

Alan

Great location and view ,great staff in excellent pub including food ,had a water leak from roof when raining at night,other than that 5stars

Leisure Partner

8/10

Excellent

15 Apr 2025

Mark

Great staff, tasty food, a great pint

I stayed as part of a 7 day tour of the UK by train, and loved my stay and would recommend staying again

Self

10/10

Exceptional

03 Apr 2025

Anne

Well positioned near the Ferry terminal. Very pleasant staff, and the waitress @ breakfast, managing alone to take customers orders. Food was delicious, and on warm plates. Our room/s had perfect views of the seafront, all round cleanliness and warm room. Many thanks. Anne & Rob. from Surrey

Leisure Partner

10/10

Exceptional

02 Apr 2025

Mike

Nice hotel

Lovely little seaside hotel, great views over the bay. Staff very helpful and attentive. I would recommend

Business

10/10

Exceptional

22 Mar 2025

Sally

.

Leisure Self

6/10

Pleasant

28 Feb 2025

Sharon

Sea view!!

Sold sea view room but the windows were so dirty we could not see out. Mattress needs replacing and chair very loose and dangerous .
Breakfast however was good and the staff were pleasant

Partner

8/10

Excellent

23 Feb 2025

Jim

All in all a nice friendly place to stay.

Leisure Self

10/10

Exceptional

18 Feb 2025

Bruce

If you are after a \"posh\" hotel. This isn't it.

What it is is a hotel with great staff, adequate room facilities that are spacious & clean and (above all) really good value.

The friendliness of the staff seemed to generate a relaxed and friendly response in the visitors too. Each morning at breakfast guests would greet each other and talk about their days.

Only a short (10-15 mins) walk from the bus and railway stations, this feels like a family run hotel. Despite being in the \"off season\" it was warm (in both senses of the word) and welcoming.

I mustn't forget mentioning the breakfast (included in the cost of the room) that was a treat each morning. The Sunday carvery was also great, with the widest variety of different vegetables I have seen for quite a while.

Thank you for pleasurable stay.

Leisure Self

10/10

Exceptional

02 Jan 2025

Martin

Very well run excellent breakfast,polite staff 1st class

10/10

Exceptional

12 Nov 2024

John

Ive spent the passed near on 3 weeks staying here and i have had a great stay. Great staff ,very friendly and welcoming. The food is lovely and on point. The rooms are cleaned everyday along with clean towels and bedding and refills of tea, coffee every day.
I will be retunng next week to stay again... highly recommended 👌

Leisure Partner

10/10

Exceptional

12 Oct 2024

Francis

Perfect location, clean and comfy room, welcoming staff, fantastic food. All in all a wonderful place to stay.

Self

10/10

Exceptional

21 Sep 2024

Philip and Angela

Excellent position

Leisure Partner

6/10

Pleasant

16 Sep 2024

John

They offer a nice breakfast and the location and parking are great.
Furnishings and property are old and need a face lift

Business_and_leisure Self

10/10

Exceptional

14 Sep 2024

andrew

Very friendly place to stay. Close to the town centre but with a prime location on the seafront.

Great breakfast!

Leisure Self

10/10

Exceptional

13 Sep 2024

Paul

Great place and staff. Enjoyed my stay.

10/10

Exceptional

31 Aug 2024

Neil

Great place, great people, great entertainment and food. Only concern would be parking.

Leisure Partner

8/10

Excellent

27 Aug 2024

Tina

Very friendly and helpful staff, room very clean, comfy beds and pillows good nights sleep. Great food especially the selection of desserts and a freshly cooked breakfast. Perfectly positioned to get to all the local sights.

Leisure Family

2/10

Poor

26 Aug 2024

Ellis

Please avoid, very poor experience. Our shower did not work and particular staff were rude, rolling eyes at guests, seemed to have guests who were their friends and were rude to others. The noise was unbearable, there was music and a DJ playing that you could hear all the way down the promenade and in our room which was above the noise, it was the only thing you could hear. We were not informed that this would be the case by staff. We made the decision to check out a day early as we were unable to relax. Very upsetting experience and unless you are a big pub goer I would avoid at all costs.

Leisure Partner

8/10

Excellent

15 Aug 2024

Hayley

Everyone was really nice and they let me keep my suitcase with them though I'd checked out

Leisure Self

8/10

Excellent

15 Aug 2024

Hafsah

Good for a few days, good breakfast and location. Parking isn’t the easiest and the room had no AC and was incredibly stuffy. Bathroom pretty small.

Leisure Family_with_children

10/10

Exceptional

15 Aug 2024

Verified traveler

Fantastic!

The Inn is run by the loveliest bunch of people that you could hope to meet. They were so accommodating and friendly, tried to help make our stay as easy and comfortable as possible, also giving advice on the local area. Would love to return. Kids had a great time too and were thrilled with the room. Shower was hot with decent pressure, the beds were comfortable and in room amenities were perfect. Breakfast was fantastic, plenty of choice of hot food. More fruit choices would be the only other thing that we could have wished for. The location is great. Jubilee Pool (outdoor thermal swimming pool) is a short walk away. The coastline can be followed in either direction towards st Michael’s Mount or Mousehole. Penzance harbour is also close by for boat tours.
Thank you so much to the staff and especially the lovely man on the desk for all his help!

10/10

Exceptional

14 Aug 2024

David

Chill Out by the sea.

Great location right opposite the promenade. Room was large and clean with kettle and tea/coffee. Breakfast was
great with cereal, juice and hot buffet. Great place to get to Lands End, Michaels Mount and the Miniarc outdoor theatre.

Friends_and_family Family

10/10

Exceptional

11 Aug 2024

Tina

Highly recommend!

Great position with lovely views over the sea. Very helpful staff. Room was a good size and very comfortable.

10/10

Exceptional

06 Aug 2024

Angelus

The location is great with an amazing view and friendly people.

Leisure Family_with_children

8/10

Excellent

03 Aug 2024

Maria

We enjoyed our stay, although no lifts and we were on the top floor.
Also very limited parking on site.
Food was excellent.
Breakfast every morning was also very good.
Staff very helpful and friendly.

Leisure Partner

8/10

Excellent

29 Jul 2024

Vanessa

The Lugger

Cheerful pub
Room was clean and cleaned daily with fresh towels when needed
Staff were all lovely really friendly and helpful - bar 1
Breakfast was tasty with a good range - a choice of eggs would have been a nice addition
Cereals, fruits, juices and toast always available as well as the buffet style full breakfast
They also have a full evening menu and a Sunday carvery
I had a room to side at the front - great view of the sea towards Jubilee pool
Value for money is good

Self

10/10

Exceptional

21 Jul 2024

zuricka

It was wonderful stay. Lovely owners and friendly

Friends_and_family Friends

10/10

Exceptional

20 Jul 2024

Richard

Very nice hotel

Very nice hotel situated on the sea front

Business

10/10

Exceptional

18 Jul 2024

PETER

Have stayed at the Lugger before it was good the as it is now .The room was quite big ,no complaints there,.I dropped one star for the TV has limited channels ,but in the WWW world not a big issue.

Leisure Partner

8/10

Excellent

18 Jul 2024

Alexia

The room was very comfortable and ideally located for the Scillonian.

Leisure Family

10/10

Exceptional

25 Jun 2024

Khil

Nice

8/10

Excellent

24 Jun 2024

Delia

The staff were fantastic - helpful, friendly-...steve, klara, ross and all. Best of all, as a solo female traveller of a ' certain age' , i wasn't made to feel invisible.
Thanks, guys!

Leisure Self

10/10

Exceptional

24 Jun 2024

Jessica

The staff was very friendly and accommodating. The location was great, and the room quite comfortable.

Leisure Self

10/10

Exceptional

22 Jun 2024

Verified traveler

Wonderful stay

Comfy room with everything you need for a short stay. Nice location, friendly staff and wonderful food in the restaurant.

Self

10/10

Exceptional

21 Jun 2024

Edward

our stay

We had room 5 which had a bay window over looking the sea, the room was dated and the decoration was tiered.
the breakfast times were to early for us 8.00 - 9.00. the restaurant was great freshly cooked meals.

Partner

10/10

Exceptional

12 Jun 2024

Jonathan

Quirky layout. Nice staff and location on seafront

Nice location, clean but basic room, shower wasn't very good, could do with an update.
Good food evening meals available. Breakfast ok but don't start until 8am, if working then be aware.
Parking could be tricky, sea front currently free but not many spaces.
All staff seem friendly. Walls are pretty thin and layout is quirky

Business

10/10

Exceptional

26 Apr 2024

Charles

Liked it all good options I walking ditsnce great central view to die for

Leisure Family

10/10

Exceptional

01 Apr 2024

Matthew

Staff are Lovely. Room was exceptionally spacious with a beautiful sea view. Lovely big shower room. When you get your key it is 24 hour access so no worry about having to be back by a particular time. Breakfast was perfect.

Leisure Self

10/10

Exceptional

24 Dec 2023

A L

Great place to stay

We've stayed here previously so when we decided to return to Penzance, Lugger Inn was our first choice. Beautifully decorated, inside and out. Great chef, great food, great service, great location.

Partner