St Ives Harbour Hotel

10/10

Exceptional

05 Mar 2026

Louise

Fabulous room and perfect beach view

Partner

10/10

Exceptional

20 Feb 2026

Sue

Spotless room, excellent facilities, fabulous staff (shout out for the lovely Nicole). Great food.

Partner

6/10

Pleasant

16 Feb 2026

Yuichi

The hotel allows children to use the indoor pool only between 9am - 10am and between 3pm - 4 pm. We couldn’t find that information when we booked, and the member of staff at the reception didn’t advise us that when we asked about the availability of the indoor pool with my daughter. It was disappointing. The hotel itself and general services were nice.

Leisure Family

10/10

Exceptional

16 Feb 2026

lee

Extremely clean, staff very friendly, lovely dinner on the night and very pleasant breakfast. Pool was gorgeous too and the hotel even parked our car 👍

8/10

Excellent

08 Feb 2026

Julie

Room was spotless, loved the location, short walk to downalong and minutes walk from the beach. Views from the hotel restaurant are outstanding, and staff were all welcoming and friendly. You cant park nearby, but there is an easy set up for pulling up outside in temporary parking opposite and they will then take your car and you can request it is bought back for checkout, or inbetween. We enjoyed the freedom of not driving, all amenities were a short stroll away.

Partner

4/10

Poor

23 Dec 2025

Glyndwr

Room and spa were lovely. Weird parking situation; would have appreciated prior knowledge of situation.
Food and service in restaurant was simply not good enough, although they took criticism well, and reduced bill.

Partner

10/10

Exceptional

19 Dec 2025

Craig

Great vegan options, vegan milks out without needing to ask and really appreciated the coconut milk overnight oats! Fantastic options and lots of variety and pastries on offer. Amazing staff too- all so friendly and welcoming

Partner

10/10

Exceptional

29 Nov 2025

Richard

Friendly staff, great facilities. Clean room and nice breakfast with a great view

Friends_and_family Friends

10/10

Exceptional

24 Nov 2025

Anthony

Great staff. Very relaxing. Lovely breakfast with sea views. Spa just right.5 stars.

Leisure Partner

8/10

Excellent

20 Nov 2025

Paul

Comfortable room, nicely decorated and clean. No view from window which should have been disclosed. Window unable to be kept open for ventilation. Shower tap very stiff to operate. Bed headboards should be easily cleanable and not made from a material that retains customer hairs. Lovely meal in the restaurant. Chef and staff very accommodating and understanding of allergy needs. Nice lounge area. Compulsory Valet parking wasn’t made clear beforehand. Great view from restaurant.

Leisure Partner

8/10

Excellent

18 Nov 2025

Ayca

We enjoyed staying at this hotel, the staff was friendly and the comfort was top noch. The only challenge for our 80+ group was the place of the hotel, going down the hill to the St Ives centre was easy but we always needed a cab to go up.

Leisure Family

10/10

Exceptional

16 Nov 2025

Edward

Lovely stay at this hotel. Delicious extensive continental breakfast provided, with hot breakfast at a great price of £10 extra. Large comfortable king size and single beds, with great pillows and clean bathrooms. Lots of space to relax. Easy valet parking at £15 night. Beautiful beach view from our bedroom, the other room street view. Overall great stay. Will be back if in St Ives!

Friends_and_family Family

6/10

Pleasant

12 Nov 2025

Peter

Room was tired. Shouldn’t have to pay more for a cooked breakfast when on a b+b package. Location is good and spa is ok.

Leisure Partner

8/10

Excellent

02 Nov 2025

Garry

Decent enough. One thing that did annoy me is that I found the mini bar and tea and coffee facilities in a cupboard which I never used. It wasn’t until the morning of the check out that I realised they were there. Food in the dining room was of a good standard and the serving staff were good. Spa was ok for free, staff in the the spa didn’t really acknowledge me. Just told me to sign out when I left. All in all a decent enough hotel but I thought £500 for a couple of nights for two in November was a little on the expensive side.

Leisure Partner

10/10

Exceptional

02 Nov 2025

Adrian

Room was a street view, quite small but adequate. Breakfast even though continental was very substantial

Partner

8/10

Excellent

28 Oct 2025

Nicola

Staff were very friendly and helpful. Hotel was very clean and continental breakfast had a good choice. The spa was nice but it was really busy. Nice little touches in the room such as a gin and tonic and you could see they had used local providers which was great to see.Location was excellent for the beach and the town.

Partner

10/10

Exceptional

26 Oct 2025

doug

The staff were helpful. Excellent location and view. Older building with lots of creaking as you walked through. An easy walk into town.

Leisure Partner

4/10

Poor

11 Oct 2025

Richard

All good

Partner

4/10

Poor

11 Oct 2025

Richard

the beach view was good, but our room had beams in the middle of the room which we had to climb over to get to the other side of the room, the hotel is looking really tired, they wouldn’t let us eat in the restaurant because they had a big party coming so we sat in the bar but no big party came, I wouldn’t stay there again.

Leisure Family

10/10

Exceptional

06 Oct 2025

Kelly

Lovely hotel
Great staff so friendly and helpful
Comfy beds
Wonderful

Family

10/10

Exceptional

28 Sep 2025

Tina

The hotel was in a great location, beautiful setting on the beach & friendly and helpful staff. Each member of staff we met was friendly & approachable. The hotel and room was clean. Beautiful pool area.

8/10

Excellent

27 Sep 2025

Jeremy

We stayed for 1 night. Amazing views over the bay. Staff were lovely. Our room was very noisy overnight. Our shower did not drain properly and almost overflowed, which was reported at checkout.

Leisure Partner

10/10

Exceptional

11 Sep 2025

Helen

Very relaxing

Relaxing few days away.
Room was perfect, with amazing views of the sea and St Ives bay.
Very comfortable and service is excellent.
Food outstanding.
We look forward to returning next year

Partner

10/10

Exceptional

31 Aug 2025

Declan

Room with a view

Lovely hotel overlooking the beach. Pleasant staff and very good continental breakfast every morning. Spa was excellent and a nice bit of luxury at the end of the day

Partner

10/10

Exceptional

28 Aug 2025

Chika

Wonderful getaway

We had a lovely stay at this hotel. I and my husband came to the town ro soend our 10th wedding anniversary and the staff were very welcoming and quick to respond to requests. We recommend.

Partner

10/10

Exceptional

28 Aug 2025

Katie

Central location. Friendly staff, lovely rooms. Parking limited and so have to get a concierge to park.

Leisure Family

8/10

Excellent

14 Aug 2025

Verified traveler

Disappointed with the service. Although my Hotels.com booking clearly stated a double bed and a single bed, we were given a family room with a double bed and a bunk bed. When I raised the issue, the staff claimed that the requested option wasn’t visible in their system and blamed the third-party booking platform. However, my confirmation clearly showed the bed request. For nearly £400 a night, I expected reliability and transparency. Unfortunately, the receptionist was dismissive and made no effort to accommodate the request. This experience has left me unable to trust the booking process and very dissatisfied with the service.

Friends_and_family Friends

10/10

Exceptional

14 Aug 2025

Andrew

St Ives

The family room we had was excellent and the view was amazing out over Carbis bay and St Ives.

Friends_and_family Family

8/10

Excellent

05 Aug 2025

Hannah

Very pretty hotel with beautiful views and a particularly goos breakfast. Windows were a bit tricky to use and rooms got very hot in the night. Rooms were not made up well (bet made but rubbish not removed and dirty glasses not replaced).

Friends_and_family Family

10/10

Exceptional

29 Jul 2025

Charles

We asked for a bit more with this local and hotel and got it. It is a nicer place for a higher level stay. The front staff were obsequious and pleasant.

Leisure Partner

6/10

Pleasant

29 Jul 2025

Wai Lun

We had room 309, and it was by the main road into St Ives. As a result it was very noisy at all times.

6/10

Pleasant

19 Jul 2025

Simon

The hotel is conveniently located about a 15 minute walk from the centre of St. Ives and is directly above Porthminster Beach. In terms of overall amenities and service, I would rate this property at no more than 4 stars. We stayed in an ocean facing room with a balcony. The room only had a double bed and a very small bathroom. The balcony was not cleaned and the chairs and table had bird droppings on them, making it not pleasant to use. Our daughters had a room without a view on the lower ground floor; the room was bigger and had a king sized bed and a sizeable bathroom.

Leisure Family

10/10

Exceptional

09 Jul 2025

Mary

Lovely

Lovely clean hotel.
Good location

Partner

8/10

Excellent

08 Jul 2025

Graham

Nice stay

Very nice stay. Room was small but it was furnished nicely and was very clean. The hotel facilities were good.

Partner

10/10

Exceptional

05 Jul 2025

Jeremy

Fantastic service at the hotel. Valet parking at St Ives is so amazing. The facilities at the hotel are great and the view from our room was incredible.

Leisure Partner

10/10

Exceptional

03 Jul 2025

Debra

Great walkable area not far from the harbour, shops, restaurants. Staff was wonderful. Our only complaint was getting from the train from St Erth into St Ives. I wish there was some type of warning from the hotel. No lift from incoming train over to St Ives platform with luggage was no fun then getting the luggage from the train up to the hotel was very difficult. Take a cab from St Erth to the hotel if you have more than hand luggage.

Leisure Partner

10/10

Exceptional

15 Jun 2025

Paul

Great location of hotel
Staff very helpful especially Hali on reception

Partner

10/10

Exceptional

12 Jun 2025

Marc

Nice hotel, convenient to beach and to town, rooms can be noisy if not on the beach side (traffic) and if there is a wedding reception (there were 2 in our 3 night stay!) but overall a nice place with a delicious breakfast and a great location near the train station.

Leisure Partner

8/10

Excellent

29 May 2025

Alan

We liked the views of the sea. The staff were very good.

Leisure Partner

10/10

Exceptional

28 May 2025

Joanna

Views from sea view room are wonderful

Leisure Self

8/10

Excellent

19 May 2025

Steve

Recent visit

I know it’s very easy to criticise a stay but we have stayed in most of the harbour hotels and this one lacks the sparkle we normally expect. Service was very slow and tables left uncleared for lengthy periods. Not blaming the good staff but they were sparse and under pressure. There were stains on the bed base and carpets and shower hard to use and this was in one the the most expensive rooms. We ordered room service one item didn’t turn up and the other was not what we ordered so again not great. We generally love the harbour group but after recent visits to salcombe beach hotel this was disappointing with few staff and little management influence.

Partner

10/10

Exceptional

14 May 2025

Jason

The stay was excellent, all but one member of staff, were very friendly and happy to help. Giving advice on the area and places to go.

The facilities are top notch and great for the price point.

The only real 'downside' if you can call it that was the lack of available power outlets.

Leisure Partner

8/10

Excellent

14 May 2025

Ediz

Dirty room and bed sheets but nice view from lounge and breakfast area

8/10

Excellent

11 May 2025

Alex

Ideal Location

Amazing Room and lovely staff but the food and wine in the restaurant was overpriced and mediocre.

Partner

10/10

Exceptional

24 Apr 2025

HEATHER

We thoroughly enjoyed our second stay at the hotel. Staff were faultless and always greeted with a smile. We had a lovely sea view room, slept very well in the comfy beds. Will certainly be back. Thank you

Partner

10/10

Exceptional

13 Apr 2025

Andrius

Super 3 night break with family

Super friendly, family friendly, lovely family rooms with sea side view.

Staff at reception and breakfast was always welcoming and friendly

Friends_and_family Family

10/10

Exceptional

07 Apr 2025

Mohamed

the location was great, staff were friendly

Leisure Family

10/10

Exceptional

30 Mar 2025

Sophie

Just outstanding 10/10

10/10

Exceptional

23 Mar 2025

Richard

Lovely traditional hotel, comfortable and clean, easy walk to town.

Leisure Self

10/10

Exceptional

23 Mar 2025

Martin

Really lovely stay, friendly staff, nice breakfast, great pool etc

8/10

Excellent

13 Mar 2025

Denne

All good friendly service

Partner

2/10

Poor

11 Mar 2025

Satbinder

Bed sheet weren’t change however bed was made. As a main there weren’t any vegetarian option. Serve charge wax added to our bill each time but the staff service was horrendous. Car was parked under a tress or something. When given back it was filthy.

Leisure Partner

8/10

Excellent

10 Mar 2025

Frances

Location and spa.

Leisure Self

10/10

Exceptional

03 Mar 2025

Cherry

The views from the property were stunning. The room was a good size, we loved the complementary gin! The staff were super friendly and helpful. The pool, sauna, steam room and jacuzzi were immaculate. A fantastic weekend.

Leisure Partner

10/10

Exceptional

18 Feb 2025

Rebecca

Very friendly staff and lovely hotel and location

8/10

Excellent

18 Feb 2025

Kevin

Great view from the room when stood by the window of St Ives Bay

Leisure Partner

8/10

Excellent

14 Feb 2025

Cameron

Gorgeous views. Nice gym with sea views. Comfortable bed. Good breakfast, although we did chip a tooth on the granola. And the elevator broke at checkout time. But overall nice stay

Leisure Partner

8/10

Excellent

12 Feb 2025

Craig

Hotel is amazing location great decor and clean staff are great and professional the only let down was the food plain and bland and not fitting with the great hotel that it is

Friends_and_family Family

8/10

Excellent

09 Feb 2025

Emma

The hotel is lovely, as always.
Comfortable bed and cosy room.
The only down side was having to wait an hour for 1 cooked breakfast. By which time, I had eaten my continental breakfast. It was so long that we had to ask them to delay our check out.

Partner

4/10

Poor

31 Jan 2025

Verified traveler

Nice hotel, terrible room

It was very clear from check-in that I'd be receiving a sub par room because I'd booked via a partner as the receptionist put it! The hotel was far from full yet I was given a lower ground floor room very close to the road, with stairs leading down to a bathroom that was freezing and prone to condensation. I had to wear a jacket each time I went to the toilets and to brush my teeth. Rest of the hotel, the bar and the restaurant were lovely but wouldn't go back given my experience.

Self

10/10

Exceptional

21 Jan 2025

Brett

Perfect Hotel for a St Ives Visit
After much research, I chose this hotel and couldn’t have been happier.

We previously stayed at the Carbis Bay Hotel, but since the G7 summit, prices there have soared, and the walk or train into town feels inconvenient.

Sea view rooms are a must. We enjoyed stunning sunsets as boats returned to harbour and even spotted dolphins playing in the morning. The in-room binoculars were a brilliant touch.

The hotel combines modern, stylish design with the charm of an older building, featuring winding corridors leading to the spa. The spa is sleek, with a well-sized pool, two excellent saunas, a jacuzzi, and loungers offering stunning bay views. A full range of treatments is available.

The bar and restaurant are creatively decorated and maximise the views. Food and drinks were enjoyable and met expectations.

Things to Know:
•The walk to town is 7–8 minutes downhill and uphill on return via steps or a steep slope.
•Train and bus stations are a 5-minute walk. Valet parking is efficient—use the bays opposite the entrance and give notice when you need your car.

Overall:
I was fully satisfied and will definitely return.

Leisure Partner

8/10

Excellent

08 Jan 2025

Carl

For an out of season stay I thought it was pricey especially when parking is extra and a cooked breakfast

Business

8/10

Excellent

27 Nov 2024

Lee

We had a one night stay at the Harbour Hotel (St Ives) as a couple in a sea view room. We had a nice stay on the whole.

The Spa with swimming pool was a lovely addition that also included a jacuzzi.

The settings at the Harbour Hotel was lovely inside and very clean as was the rooms.

Reception and the Spa staff approachable if you needed anything at all.

Our only negative of the hotel was that on entering our room, you were hit by an uncomfortable stifling heat. We immediately switched the heating off and tried to open the window which would not stay open for us! Again no biggie as we went out for a coffee whilst the room cooled down. We had to sleep with the window open all night as it still felt uncomfortably hot overnight. But on the whole a nice stay.

Partner

10/10

Exceptional

17 Nov 2024

Marie

I loved the view and the special attention to detail - for example the free glass of gin and an excellent spa and swimming pool.
I would have liked the veranda to have had a clean or paint

Leisure Partner

10/10

Exceptional

10 Nov 2024

Susie

Lovely views over the bay. Very special. Thankyou 👌

Leisure Family

10/10

Exceptional

21 Oct 2024

YASMIN

The staff hospitality and overall offer here is why I keep coming back!

Business_and_leisure Friends

10/10

Exceptional

08 Oct 2024

Andrea

The hotel reception and staff were very welcoming. The car parking charge was extra but was for an easy valet service. Our room was lovely with a table and chairs to soak up the view plus a balcony. We were lucky to be given a room upgrade.
The decor was fresh and complemented the room overlooking the beach.
The restaurant atmosphere was friendly and accommodating for gluten free requirements.
Use of the spa was an added treat. We had a great stay!!

Leisure Partner

6/10

Pleasant

17 Sep 2024

graham

View from room stunning, but size of room was minute - certainly NOT “de luxe double”. Not worth it for large sum paid. Facilities ok, but the “valet” parking system was confusing and inefficient, despite friendliness of the staff member trying to run it. You should not have to pay £10 per day for this, especially since the charge was not obvious on website. Staff at front desk verging on unhelpful and not-communicative. Front desk itself was so high one could hardly make eye-contact with staff, who sat stolidly behind it. One might expect St Ives to be overpriced and under-welcoming….sadly this was true.

Leisure Partner

8/10

Excellent

25 Aug 2024

Valerie

Amazing location - we went to sleep with the sound of the sea coming in. Piano bar two floors down however, was too noisy up to midnight. English cooked breakfast disappointing but Continental breakfast options very good. Mattress not so good. Easy walk to other dining and shopping.

Leisure

8/10

Excellent

19 Aug 2024

Michelle

Menu for evening meal not very exciting and had to send mine back v disappointed

Leisure Partner

10/10

Exceptional

17 Jul 2024

Abdul

Views fantastic

The room was comfortable and very good views.

Partner

8/10

Excellent

08 Jul 2024

Nicola

Dining menu could improve

Leisure Partner

4/10

Poor

01 Jul 2024

Sam

Disappointing experience

The service at front desk was appalling.
Builders were putting up scaffolding right in front of the outdoor spa area where the sun beds were, we had to leave as was so noisy.
The bedroom had no air conditioning and was so hot.
Our bags were not taken to our room as suggested - as we arrived earlier and our room was not ready.
Very disappointed and will not stay again.

Partner

10/10

Exceptional

22 Jun 2024

Verified traveler

Relaxing

Friendly service. Amazing views and relaxing spa. From start to finish this stay was incredible. We received a room upgrade to a seaview room. The breakfast was delicious and the location is perfect for a walk into St Ives or stroll down to the beach.

10/10

Exceptional

19 Jun 2024

Deborah

Added Bonus

Excellent location, very comfortable, walkable to town centre. Breakfast was super, very happy. Visited the spa which was great as well, added bonus

Partner

8/10

Excellent

04 Jun 2024

Nestor

Great location, perfect view , delicious food

Friends_and_family Family

2/10

Poor

03 Jun 2024

PRAYASHI

Hotel room was not clean at all. Had spider webs on the wall.
There are many good properties nearby, with best views.

4/10

Poor

02 Jun 2024

Verified traveler

Harbour Hotel

The hotel is lovely with great views of the beach.Good location and spa facilities. Unfortunately our double room was on the third floor and it was like an attic room over the main road. There was a lot of road noise until late at night. The throw on our bed was stained. On the first night our TV did not work and we were told we would have to wait until the next day for the maintenance team. We were not able to move rooms due to the wedding taking place. Disappointing stay particularly following the amazing stay we had last year at the Harbour Hotel Fowey- would recommend staying there instead.

Partner

10/10

Exceptional

01 Jun 2024

swarn

Excellent customer service. Friendly and helpful staff. Amazing spa facilities

Leisure Partner

6/10

Pleasant

27 May 2024

Alan

Not the best of Harbour Hotels

It the best level of service and cleanliness from this wonderful chain but still a pleasant experience

Partner

10/10

Exceptional

18 May 2024

Press

Staff was friendly, location is convenient, bar area and workers friendly and accommodative.

2/10

Poor

14 May 2024

Russell

The worst hotel room that we have stayed in. Incredibly hot and not possible to cool down even with a fan and windows open, which allowed people to look into the room, from a footpath a few metres away. This was possibly due to location near hotel swimming pool.
This room should never be offered

6/10

Pleasant

10 May 2024

Rakesh

Underwhelming

Having stayed at the Habour Hotel in South Hampton I had high expectations for this hotel.
I was however disappointed. The views were spectacular and the room was comfortable, however, on two consecutive days I felt the room was cleaned haphazardly. Used glasses and towels not replaces and the bed looked like it was simply thrown together.
When spending such a lot of money on a room, having a clean room should be a given.
I doubt I will be giving my patronage to this brand hotel again.

Partner

10/10

Exceptional

09 May 2024

Charles

Amazing stay

Really comfortable stay, everything was made super easy from parking to eating.

Partner

8/10

Excellent

20 Apr 2024

Nick

Good hotel. Great views of sea from room and restaurant. Comfortable bed. Food In restaurant was excellent.
Convenient for beaches, harbour and other restaurants (but quite steep climb if not of average fitness)
Room gets hot overnight (? Because of the fridge in the room) and there is no air conditioning.
Nonetheless, I would go again.

Leisure Partner

10/10

Exceptional

10 Apr 2024

Anay

The amenities and services are of high quality. The staff is very cooperative and polite. A very pleasant experience. I would love to book again.

Leisure Friends

8/10

Excellent

07 Apr 2024

Georgi

Very nice hotel with excellent service. Unfortunately, if you travel with children, you have a very narrow window of opportunity to make use of the swimming pool. We found that part of our stay too restrictive.

Friends_and_family Family

10/10

Exceptional

29 Mar 2024

Jacqui

Amazing view of the beach

Leisure Family

8/10

Excellent

26 Mar 2024

Cameron

Our hotel room was fabulous. We had a comfortable two room suite with a balcony and sweeping views of Saint Ives and the bay. However, we found the staff to be generally disinterested, and at times unhelpful. They would only do or say the bare minimum to address your requests. While one was directed to call the front desk to request various services, I had great difficulty getting anyone to ever answer that phone. I usually departed to just going and taking care of whatever the issue was myself. Love the hotel room, and the view, but the staff experience was enough that I would not likely return again.

Leisure Partner

10/10

Exceptional

26 Mar 2024

Angela

Lovely hotel

Lovely hotel with friendly staff and great views.

Friends_and_family Family

8/10

Excellent

22 Mar 2024

Verified traveler

A great stay, courteous staff. 1 disappointment was my evening meal but probably just a blip and staff were quick to compensate me.

10/10

Exceptional

04 Mar 2024

Sandra

65th Birthday Celebration

Enjoyed a lovely weekend (except for the rain lol) at this hotel for my 65th Birthday. The staff were friendly and welcoming. The restaurant was very well laid out and the food amazing. The swimming pool, jacuzzi, steam room and sauna were very relaxing.

Partner

10/10

Exceptional

03 Mar 2024

Mrs Melanie

What a lovely hotel. Polite and friendly staff, amazing views and so close to town.

Leisure Partner

8/10

Excellent

28 Feb 2024

Verified traveler

Everything was very good. The only issue was the room size. The wardrobe shelves were used for tea/coffee items and so clothes had to be left in suit case but it was difficult to find a space where this could be kept open to access the clothes.

Partner

10/10

Exceptional

24 Feb 2024

Karl

What a hotel!!

Wow what a hotel! One of the best Iv stayed in the staff are so friendly and knowledgeable the food is superb room was large and lovely touches mini bar and coffee machine even a decanter of local gin and free!
The views are amazing
Give this hotel a try you won’t be disappointed!!

Business

10/10

Exceptional

18 Feb 2024

Kayleigh

Fab!

Loved our stay. Room was comfortable and the complimentary bottle of Prosecco was much appreciated.
Had an excellent espresso martini at the bar!
Spa facilities were fantastic.

Partner

8/10

Excellent

11 Feb 2024

Emma

Lovely hotel. Tiny room, but comfortable.
Beautiful views.

Partner

10/10

Exceptional

10 Feb 2024

Ramin

Brilliant hotel

Incredible hotel - beautiful, friendly staff, great location, lovely spa and restaurant. 100% will return

Business

10/10

Exceptional

13 Jan 2024

Verified traveler

Delightful

We had a wonderful stay. The spa facilities were amazing and the breakfast was varied and tasty. Our room was very warm and the window open was too noisy so would pay for sea view room next time. Staff were very attentive and offered fans and checked heating for us. We would stay again.

Partner

10/10

Exceptional

12 Dec 2023

Kim

Amazing service from check in to departure, simply beautiful

Partner