Hotel Indigo Torquay

United Kingdom , Torquay
Torquay, Torbay Road
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49 reviews shown

8/10

Excellent

07 Jun 2026

Sue

This was our first time in this hotel how lovely.
Check inn was easy but not given a lot of information.
The lifts were used by your key card excellent.
The room was absolutely lovely fresh,clean,airy.
The shower bathroom was wonderful.
Bed was super comfy as were the pillows.
Had a meal in the evening after going out it was fantastic beautiful area and wonderful staff especially Amy she was so friendly and helpful very professional.
Had breakfast so good.
Car park £15 the stay was great.
Only down point was checking out the lady was great but the gentleman who booked us in had made mistakes and made her job hard, our check out a very long process and a queue formed behind us.
We will definitely stay again wonderful.

Partner

10/10

Exceptional

06 Jun 2026

ALBERT

From the moment we entered the Hotel Indigo Torquay, we knew that our money was very-well spent. The staff, especially Isabelle at the front desk and Jackie in the breakfast room, were over-the-top in service and helpfulness. Every staff member, including the hotel manager, treated us in a friendly personal manner with a very high degree of professionalism. The view from our large super comfortable room was picturesque, overlooking a rocky cove on the English Channel. The breakfast was well-prepared and sumptuous, a served hot meal and a buffet of fruit, cheese, bread (including our favorite, croissants), cereal, yogurt and pastries. We had two very good dinners in their restaurant on nights we did not feel like going out. I would very highly recommend this hotel.

Partner

8/10

Excellent

03 Jun 2026

Janice

Really disliked the music in the rooftop bar, was more suited to a bar in Ibiza.

Partner

8/10

Excellent

02 Jun 2026

Susan

This hotel is very very new and sadly some things didn't quite meet the bar.
That's said the rooftop terrace is incredible the views are well worth it, the room was beautiful and the decor really in keeping with the coastal vibe.
Sadly the restaurant service was not the best we waited 45mins to have our order taken and then again waited a long time for food to arrive.

Partner

8/10

Excellent

31 May 2026

kristian

Fantastic no complaints had a sea view king size bedroom wonderful me and my wife love every minute of our stay oh and the breakfast was great too.

Partner

8/10

Excellent

30 May 2026

David

Really good views and very nice staff. Hotel is slightly outside the centre of Torquay but is walkable in about 20 minutes.
The restaurant was unfortunately very poor; our first evening we were unable to have our full meal due to “technical difficulties”. The second evening we waited 30 minutes to order even drinks and then there were multiple errors with the order; they did at least give us a discount. Not really value for money.

Partner

10/10

Exceptional

30 May 2026

Sheila

The hotel is in a good location getting around in Torquay was so convenient with the transport my vegetarian breakfast was so delicious all the staff were very helpful we had a premier king size room with sea view was amazing All amenities in the room were so good

10/10

Exceptional

28 May 2026

Steven

Absolutely beautiful property and setting. Everything was new and clean. The room was quiet, had everything we needed and so conveniently located. The front desk staff was very welcoming, polite and helpful. I can highly recommend this property!!

Partner

10/10

Exceptional

22 May 2026

Carl

First stay and nothing was too much trouble, Check in was smooth and all staff were polite and attentative

Business

10/10

Exceptional

20 May 2026

Nigel

Best place I’ve stayed in a long while. Comfortable king size bed with continental quilt, rain fall shower. Mini fridge had complimentary soft drinks and snacks. Great sound proofing, once I switched off the a/c heating was in prefect silence. Tv only has freeview, but not an issue these days. Breakfast wide choice of things. Very helpful and friendly staff.

Self

10/10

Exceptional

14 May 2026

Billy

8/10

Excellent

14 May 2026

Nick

Obviously newly opened. Check in took too long. Roof bar service was not good. Great hotel and location.

Partner

10/10

Exceptional

12 May 2026

Nicky

Stunning hotel and service

Partner

10/10

Exceptional

08 May 2026

DAVID

A relativly New hotel on the seafront. About a mile walk to the harbour, with a bus stop outside. The staff were excellent, rooms were clean and well appointed and breakfast was excellent.

Friends_and_family Friends

10/10

Exceptional

08 May 2026

Stuart

Sea view, huge room, huge bed. Nice bathroom, shower gel smelt nice. Nice complimentary drinks and snacks.

Self

10/10

Exceptional

04 May 2026

Morgan Lauren

Beautiful location, very clean, great amenities

Partner

10/10

Exceptional

30 Apr 2026

justin

lovely hotel. great rooms, good staff, highly recommend

Business

10/10

Exceptional

22 Apr 2026

Joy

What a lovely hotel! The view from my room was amazing. The room itself was stunning and had all the extra touches that make your stay memorable. If it had been warmer I would have sat on the welcoming balcony, looking out to sea. Lovely location and stunning hotel.

Self

8/10

Excellent

21 Apr 2026

Rachel

Really lovely hotel and location, staff helpful, would be nice to have access to a gym or pool.
Was told by a local that the hotel doesn’t allow locals to use the bar / restaurant which seems a shame

Self

8/10

Excellent

21 Apr 2026

Rachel

Beautiful location and spotlessly clean. Well appointed room and comfortable bed

Business

10/10

Exceptional

21 Apr 2026

Dominik

Was great, had even snack for free in the room

10/10

Exceptional

20 Apr 2026

Matt

10/10

Exceptional

18 Apr 2026

Gerard

Well situated, staff was efficient and friendly. Room was comfortable.

Partner

10/10

Exceptional

17 Apr 2026

We had a lovely stay at Hotel Indigo Torquay and overall it was a wonderful experience. From the moment we arrived, the staff were exceptionally friendly, welcoming, and helpful, which really made the stay feel special. The hotel itself is stylish, comfortable, and has a great atmosphere, making it a relaxing and enjoyable place to stay.
The only very small negative was the shower door. The handle on the inside is quite small and difficult to pull, especially when your hands are wet and slippery. I also have a fear of being trapped, so I did have a brief moment of panic, which wasn’t helped by the fact I didn’t have my glasses on at the time. That said, this was a minor issue and didn’t detract too much from the overall experience.
We still thoroughly enjoyed our stay, and the warmth and professionalism of the staff more than made up for this small inconvenience. We would happily return and would definitely recommend Hotel Indigo Torquay to others looking for a welcoming and comfortable stay.

Partner

10/10

Exceptional

16 Apr 2026

ross

It would be nice if there were a sign stating when the roof top bar was open.
Which part of the year and times.
Also, I couldn’t find a link to pay for parking at the hotel online.

10/10

Exceptional

10 Apr 2026

Diane

Beautiful from top to bottom - wonderful extras like fresh milk in the fridge, a chocolate treat and great coffee. All staff were amazing - so friendly and welcoming and genuinely kind. We have already recommended Hotel indigo to our friends - just a shame that we were only staying one night!

Family

10/10

Exceptional

07 Apr 2026

Angela

Lovely hotel with friendly helpful staff.As travelling alone I was really impressed with the extra hinge on the door to stop door being opened if someone tried to get in with a key card .very reassuring.Delicious food in the restaurant

Self

10/10

Exceptional

29 Mar 2026

Joe

Hotel and room were clean and staff were friendly and helpful. Complimentary food and drink in the room was also a nice touch. Nothing I can think of could have been improved. Would highly recommend.

Friends

10/10

Exceptional

29 Mar 2026

Carleen

A lovely, fresh and clean hotel with friendly staff. The rooms are neat and kept to a high standard, the decor is just what you want being by the sea. There were some lovely unexpected touches too, like a Nespresso machine and chocolates in the fridge. Overall a really nice stay :)

Partner

10/10

Exceptional

23 Mar 2026

Martin

Didn't drink in it

Partner

10/10

Exceptional

20 Mar 2026

Lisa

Hotel reception was not well sign posted from outside, first thing you see is an underground car park.
Check in was straight forward, once we located reception, which is up a staircase. Staff were helpful.
Hotel is new and well equipped.
White fluffy dressing gowns and slippers in the room. Mini bar has coke, milk, water and chocolate inside.
Coffee machine is a great touch.
The bathroom has lovely smelling toiletries.
Spotlessly clean, I would definitely recommend this hotel and stay again, once we found our way in!

Partner

10/10

Exceptional

19 Mar 2026

Jade

Lovely hotel, room, staff and location.

10/10

Exceptional

16 Mar 2026

Joanna

Everthing was well stocked along with will attentive staff

8/10

Excellent

16 Mar 2026

Cherry

The room is immaculate. Nice shower and has nice toiletries.
Comfortable bed but i find the pillows too soft.
The hotel is very close to the seaside. The staff are friendly and helpful. Would highly recommend the hotel. Would definitely come back
Thank you for the complimentary water and snacks

10/10

Exceptional

16 Mar 2026

Ellis

The staff are outstanding, really friendly and very helpful.

Partner

10/10

Exceptional

16 Mar 2026

MARION

This is a brand new hotel so the facilities were lovely. Our seaview room was wonderful, with its large picture window allowing an uninterrupted view of the bay.
We asked for a 2nd chair for our spacious double room and it was quickly brought. I think this should be standard.
The restaurant food was excellent, though somewhat expensive.
All staff members were polite, friendly and helpful. We very much enjoyed our short break.

Partner

10/10

Exceptional

11 Mar 2026

Gary

Good quality throughout

Partner

10/10

Exceptional

24 Feb 2026

Dela

Wonderful service and lovely staff. Hotel was very clean and stunning. Very picturesque

Partner

10/10

Exceptional

21 Feb 2026

Judith

Room was immaculate with attention to detail which made it attractive . We did have an issue with a faulty shower which we reported to Reception. Loved the choice at breakfast. Staff were friendly and efficient.

Partner

10/10

Exceptional

18 Feb 2026

Ruth

The room was spotless, staff went above expectations,the gentleman in the dining room, am, was amazingly kind and helpful, we even had sunshine.!!

Partner

10/10

Exceptional

12 Jan 2026

Nigel

Wow what a setting. I know it’s only been open for 6 weeks but it is an amazing hotel. Sea view room and the whole room was amazing, huge bed which was so comfortable.
Staff were so helpful and polite and the breakfast was amazing.
I would highly recommend this hotel to anyone and we will stay there again.
Nigel White

Partner

10/10

Exceptional

07 Jan 2026

Claire

Spotless room, almost everything was tickety boo.

Except the TV in my room (138) was not receiving any signal and, thus, I was unable to watch anything on the night I was a guest there.

The fault was reported to the front desk, but it was too late in the day for anyone from maintenance to fix the issue for me during my stay.

As I was inconvenienced I managed to negotiate a compensation with James, who was very amenable and helpful.

This included some free bottled water and a complimentary Breakfast In Bed service the morning after - for my room and for my travel companion in the next room.

Jackie, the duty manager that morning, was both very patient and very helpful when the time came to check out and there were delays in doing so by 11am.

Thanks for your help. Highly recommend this newly opened Hotel Indigo of IHG.

Business Friends

10/10

Exceptional

04 Jan 2026

Natalja

⭐️⭐️⭐️⭐️⭐️
Excellent stay – highly recommended

We were very satisfied with our stay at Hotel Indigo Torquay.
The hotel truly deserves 5 stars.

Everything was excellent: the hotel has a modern and stylish design, the room was clean, comfortable and well thought out, and the overall atmosphere was very pleasant and relaxing. The staff were friendly, professional and attentive.

A special mention goes to the shared/public toilets – they are simply luxury level: extremely clean, beautifully designed, with high-quality finishes and a real feeling of comfort.

The location is excellent, with beautiful views and easy access to the seaside, which made our stay even more enjoyable.

We had a wonderful time and would highly recommend this hotel. We would be very happy to stay here again.

Partner

10/10

Exceptional

04 Jan 2026

Darren

The staff were very helpful and accommodating.
The room was clean and had everything we needed for our short stay.
Would definitely use this hotel again.

Leisure Partner

6/10

Pleasant

03 Jan 2026

Pauline

Hotel was beautiful clean well kept, front desk staff were very helpful. One of the waiters in the restaurant was outstanding in service, efficient, friendly and very helpful.
I would have given mores stars if the breakfast experience had been better. We waited one hour and fifteen minutes for our breakfast to be served. The eggs were well overcooked. Not enough fruit available. No orange juice we had to ask for it. There did not seem to be enough staff to cope, and they were not very organised, serving other people while others had been waiting a long time. Plenty of room for improvement

Partner

10/10

Exceptional

28 Dec 2025

Caitlin

Nice new rooms, good breakfast

Partner

8/10

Excellent

14 Dec 2025

Tony

The hotel has only been open 3 weeks, but don't think they did a staff stay to rest the hotel. There are a few things that need to be sorted like sticky and hard to open doors, signs by the heating controls, staff training.
It was a great stay but is about a 20mon walk into town and about the same to go into Paignton.
Thank you to the staff for a lovely stay and we will be back.

Leisure Partner

10/10

Exceptional

14 Dec 2025

Chris

The hotel is very new so all the open facilities were in perfect state. Staff are all new and motivated, if not fully trained. All were very keen to serve thier customers.
The hotel affords great views over Torbay from the main restaurants, bars and space by lifts. We did not have a seaview room so looked over the railway and neighbours gardens.
Our room was well furnished and decorated including a small fridge and coffee machine. It would be nice to have a second chair given it is a double room.

Partner

10/10

Exceptional

02 Dec 2025

Jayne

We had a wonderful stay. All staff were helpful and polite. We can’t wait to return
Thank you

Leisure Friends