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The Caledonian Torbay Hotel

Torquay · United Kingdom

Torbay, .View location

8.0/10Excellent393 Reviews
Cleanliness7.8/107.8
Service8.4/108.4
Comfort8.0/108.0
Condition7.2/107.2
Amenities7.4/107.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Caledonian Torbay Hotel

The Caledonian Torbay Hotel, located in Torquay's City Centre, is a short walk from Torquay Marina and Inner Harbour. The hotel offers 111 guestrooms equipped with flat-screen TVs, complimentary Wi-Fi, and digital programming.

Each room includes a private bathroom with a bathtub or shower, hairdryer, electric kettle, and complimentary tea and coffee. Guests can enjoy buffet breakfast for a fee and dine at the on-site restaurant or snack bar/deli. Additional amenities include a 24-hour front desk and a bar/lounge.

Nearby attractions include Princess Theatre, Torquays Dinosaur World, and Torre Abbey Sands. Exeter International Airport (EXT) is approximately 27. 5 miles away.

Read more about this hotelShow less

With a stay at The Caledonian Torbay Hotel in Torquay (Torquay City Centre), you'll be steps from Princess Theatre and 2 minutes by foot from Torquay Marina. This hotel is 12.3 mi (19.8 km) from Dartmoor National Park and 0.3 mi (0.5 km) from Inner Harbour.

Stay in one of 111 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as electric kettles and free tea bags/instant coffee.

Featured amenities include a 24-hour front desk, an elevator, and a vending machine.

Popular amenities

Free WiFi
Dining services
Concierge
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 9:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately GBP 12.95 for adults and GBP 12.95 for children
    • Nearby parking fee: GBP 8 per day (656 ft away)
    • Pet fee: GBP 10.00 per pet, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Torquay Marina 0.2 km / 0.1 mi
Inner Harbour 0.3 km / 0.2 mi
Princess Theatre 0.3 km / 0.2 mi
Torre Abbey Sands 0.6 km / 0.4 mi
Torquay Museum 0.8 km / 0.5 mi
Riviera International Conference Centre 1.2 km / 0.7 mi
Little Theatre 1.2 km / 0.8 mi
Torre Abbey 1.2 km / 0.8 mi
Meadfoot Beach 1.7 km / 1 mi
Cockington Country Park 1.8 km / 1.1 mi
Torquay United FC 2.3 km / 1.4 mi
Kents Cavern Prehistoric Caves 2.3 km / 1.4 mi
Cary Gardens 2.4 km / 1.5 mi
Babbacombe Cliff Railway 2.9 km / 1.8 mi
South West Coast Path Section 43 Trailhead 3.2 km / 2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 111
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Bar
  • Restaurant
  • Breakfast
Show 2 more facilities & services
  • Snacks
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    The Caledonian Torbay Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    The Caledonian Torbay Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 20 m²FAM.ST
    FAMILY ROOM STANDARDPhoto unavailable1 photo

    The Caledonian Torbay Hotel

    FAMILY ROOM STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    The Caledonian Torbay Hotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    The Caledonian Torbay Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    The Caledonian Torbay Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    The Caledonian Torbay Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    The Caledonian Torbay Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    The Caledonian Torbay Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 20 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable1 photo

    The Caledonian Torbay Hotel

    DOUBLE SUPERIOR

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    The Caledonian Torbay Hotel

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Caledonian Torbay Hotel

8.0
Excellent
393 Reviews
Cleanliness
7.8 /10
Service
8.4 /10
Comfort
8.0 /10
Condition
7.2 /10
Amenities
7.4 /10
100 reviews shown
4/10
Poor
31 Jul 2026
Steve
I don't think the room hadn't been cleaned properly as I found a woman's hair scrunchy on the floor next to the bed when we arrived.
The shower basin must have been clogged somewhere as the water would not disperse and it was nearly overflowing after 2 minutes in the shower and taking 10 mins to drain away.
We also spoke to a couple in the lift as we were checking out and they were on their 3rd room due to the ceiling falling in on the bed. They showed us pictures that's why I mention it, fortunately they were not in the room at the time. I'm sure they will be posting a review about their experience.
Only booked for 1 night, but I wouldn't stay again. Its in a prime position as well, but does need renovating.
4/10
Poor
27 Jul 2026
Timothy
2 members of staff looked like they didnt want to be there,fan in room was npisy so had to turn off great crack in the sink needed fan as hot no a/c near to shops night staff was really helpful as no sugar in room
6/10
Pleasant
26 Jul 2026
Carly
The location was excellent room was clean but very dated. No air conditioning and it was very hot in the property. There is a small fan in the room but this made no difference. Parking was convenient and £8 per 24 hours. Only one elevator that was very slow and had to wait.
Check in staff very pleasant and helpful.
6/10
Pleasant
05 Jul 2026
Martin
Room 215 may be they should look inside the shower maybe the Wobbly toilet roll holder could be replaced to save chasing the toilet roll around the bathroom the other thing was it had nasty plastic glasses in the bathroom one of which had a big crack in it but overall 70 quid stay it was pretty average.
Partner
10/10
Exceptional
28 Jun 2026
Rachel
Had a 2 night stay, for a weekend away with the husband. Bed was comfortable, could of been a little cleaner in places. Staff were very friendly and helpful. We stayed when the heatwave was on, and staff helped to accommodate the heat in the room by finding a portable fan for the room. Would definitely go back, as a great sociable place to stay. The bingo everynight, and shows on was alot of fun. Close to the harbour and Princess gardens. With lots of shops, pubs and restaurants around.
Partner
8/10
Excellent
08 Jun 2026
Terry
Nice, cheap clean place to stay. It's very basic but thats all we were after. If we were to stay in Torquay again, we would probably stay in the same hotel. Although be aware there are no plug sockets near the beds
Friends
8/10
Excellent
24 May 2026
Adam
Good hotel, helpful staff.
Self
8/10
Excellent
20 May 2026
Mark
Room clean and comfortable. Breakfast was ok but a little pricey for what it was. Staff were very pleasant
10/10
Exceptional
18 May 2026
Lyndsey
Very nice hotel friendly helpful staff food was lovely
Partner
4/10
Poor
18 May 2026
Yvonne
In all my travels at home and abroad this is the most depressing room I have ever spent the night in. I did ask at reception on check in if I could have a reburbished room but was declined because they has all been allocated the day before. There was bird poo on the window, rotting window frames, peeling paint on walls,an awful view at the rear of the building and a very basic hospitality tray thank goodness I had the foresight to bring my own tea, biscuits, glass and water. I didn’t stay for breakfast as it finished at 0900 on a Sunday and as check out was by 10am I just left at 0930. When I left my key at reception the staff member totally ignored me so I felt then and during my stay completely insignificant as a lone woman traveller. The only thing positive I can say is the hotel’s position near the harbour and theatre is excellent.
Self
10/10
Exceptional
17 May 2026
Carl
Great staff great location, rooms are spacious and clean though some may need modernisation but a nice place to stay nonetheless 👍👍👏
Partner
6/10
Pleasant
09 May 2026
Shaun
An okay hotel for a short stay in a very good location, close to the harbour and shops/pubs.
Partner
8/10
Excellent
06 May 2026
Matthew
Room was clean and clearly had a recent l
8/10
Excellent
03 May 2026
Emma
Hotel and room look a bit dated but room and bathroom were clean and beds were comfy. Reception staff cheerful and friendly. Only stayed overnight so cant comment on any other aspects of the hotel
4/10
Poor
06 Apr 2026
Luke
There is good local shops and high stress. Staff was amazing. But the property needs some good maintenance
Partner
8/10
Excellent
17 Mar 2026
Peter
Perfect location staff very helpful and polite go back again
Partner
8/10
Excellent
04 Feb 2026
Graeme
Room was okay a little tired, All the staff were very good and were always on hand to help. Check In was very good we had our room upgraded so we were only on the first floor which was good.
Leisure Partner
8/10
Excellent
26 Jan 2026
Tracey
Central location, room very clean and spacious. Breaks
8/10
Excellent
25 Jan 2026
Claire
Very friendly staff close to theater and bars . Money off car parking if you mention at reception .
10/10
Exceptional
19 Jan 2026
Rodney
Hi the room was brilliant and the staff were excellent they always are
Leisure Partner
10/10
Exceptional
30 Nov 2025
Maria
On arriving the welcoming was absolutely amazing very welcoming and friendly and nothing was too much. Very clean rooms and spacious
Friends_and_family Family
6/10
Pleasant
27 Nov 2025
Lee
It’s a nice hotel a little dated, breakfast was between 7.30 and 9.00, check out was at 10.00 so it leaves very little time in the morning as most hotels breakfast is 7.00 to 11.00 checkout at 12.00.
Not much selection at breakfast it offers a buffet style yet there were no pastries or fruit on offer.
Partner
10/10
Exceptional
16 Nov 2025
Susan
We have always dad enjoyable overnight stay here and everthing great will always return here
Partner
10/10
Exceptional
09 Nov 2025
Peter
Good bar staff, service excellent and friendly. Room was ok, bit tired but it served it's purpose. Parking at multi story very close and payment made at hotel. Will use again.
Leisure Partner
6/10
Pleasant
17 Oct 2025
Lee
Good hotel in an ideal location. For the money it was just what we needed.
Leisure
4/10
Poor
07 Oct 2025
Steve
Hotel is very dated and not in the best condition my window was all rotted with next to no paint on it the shower was a waste of time. I turned up for breakfast at 8:45 and there was next to nothing left so no breakfast..
Leisure Friends
6/10
Pleasant
17 Aug 2025
Verified traveler

Get to breakfast early!

Disappointing experience at breakfast when we entered just before last sitting at 9am to be told we were too late and hot food had been removed.
We did persuade the chef to return the food to the counter, but he was very obviously not happy! We had invited friends to join us at additional cost which was rather embarrassing.
Otherwise an okay stay
Friends_and_family Friends
8/10
Excellent
22 Jun 2025
Mark
Staff at the property were lovely, location is great, very central to Torquay.
Only slight gripe is the lack of air con in the rooms, it was one of the hottest days in fairness, and the room was boiling hot all night.
Leisure Family
8/10
Excellent
08 May 2025
Robert

A hotel in a good position with great staff

A good value hotel in a great position.
The breakfast is OK but would be better with better quality ingredients and more staff.
Due to the lack of staff there was a long Queue which could have been avoided.

Also more staff would mean food would have been stocked better.

The quality of the sausages needs to be improved - even my dog turned up his nose. Take a look at Beefeater suppliers as my dog loves those!

Porridge would be a good addition and better quality bread. I felt the coffee was an instant rather than a fresh bean coffee.

If all was better quality I would be happy to pay more.
Partner
10/10
Exceptional
04 May 2025
denise
Lovely time
Leisure Partner
8/10
Excellent
20 Apr 2025
Verified traveler
Lovely old hotel. Room was clean, bright & airy. Shower lacked power but was hot.
Great location. Staff were amazing with the kids… So friendly & welcoming. I would stay again & recommend to others
Friends_and_family Family
8/10
Excellent
25 Feb 2025
Lindsay
All was good, thanks.
Self
6/10
Pleasant
03 Feb 2025
michelle
The lift was broken taking 20 mins or more to get down stairs. The staff look misserable and it was full of pensioners staking claim to food areas sleeping in the lounge area. We was given an ironing board but no iron when we asked. Definatly over priced.
Leisure Friends
2/10
Poor
27 Jan 2025
Katy
VERY UNSAFE!!!! i had 6 diffrent people walk into my room by mistake this morning whilst i was in bed with my partner.
How can a hotel alow this and how have they got the samw key to be able to do this?
Disgraceful and very upsetting 😡 we were woken up 6 diffrent times by them and felt cery scared that these peole had our key! Will never come here again! Worst hotel in torquay!
Leisure Partner
10/10
Exceptional
07 Dec 2024
Nicholas
Nice hotel
Leisure Self
8/10
Excellent
24 Nov 2024
Paula

Torquay

Nice hotel very central, have stayed here a couple of times before good value for money, only problem we had this weekend the breakfast buffet had rang out and lots of people were waiting for food to come out of the kitchen, due to the restaurant staff probably not keeping the kitchen informed? On the whole though this is a good comfortable hotel .
Friends_and_family Friends
8/10
Excellent
23 Nov 2024
Peter
We had a fantastic stay for our 59th wedding anniversary. The entertainment was first class. The only complaint we had was the rooms could have been a little cleaner and the shower was tiny, but it didn’t stop us from having a jolly good time.
Leisure Partner
8/10
Excellent
19 Nov 2024
kathryn

Good location staff friendly but no double glazing

Location for the princess theatre was really good. Staff very friendly and helpful. The bedroom was warm and clean. Sadly the window wasn't double glazed so I could hear traffic and chatter as I was on the road side of the building.
Self
10/10
Exceptional
03 Nov 2024
Kim
I really like this hotel and have stayed twice now, we are local and come for a night. The location is brill and close to everything in the centre, the staff are lovely and look after you. It has a lovely feeling to it with the nice bar area and entertainment. All the guests have been friendly travelling for miles to stay here. I’d definitely stay again and again. Parking is also a bonus £6 for 24hr in Fleet Street.
Leisure Partner
10/10
Exceptional
01 Nov 2024
WAYNE
Very nice place to stay for shows in the princess theatre
Leisure Family
10/10
Exceptional
24 Oct 2024
Wayne
Over night stay
Nice hotel and great staff
Self
10/10
Exceptional
14 Oct 2024
David
great hotel and staff also great entertainment and lovely breakfast
10/10
Exceptional
08 Oct 2024
Latisha
Dog friendly hotel, staff are polite & happy to help with anything you may need.
Lots of coach trippers but good fun and great entertainment. Second time staying.
Leisure Pet
6/10
Pleasant
04 Oct 2024
DAVID
Very dated needs a major freshening up. Disappointing.
Partner
8/10
Excellent
29 Sep 2024
Rachael
Our room was clean and tidy, decor a little dated though. More beds than we thought, TV, kettle etc in there.
Staff were very friendly, approachable and helpful.
Hotel is right in the heart of Torquay.
Only fault lift is slow ha ha too lazy for stairs.
Partner
4/10
Poor
29 Sep 2024
Denise
Very run down property. Bed uncomfortable and no option to have kingsize bed. Had to clean the bath before using to remove the scumline. Brick wall views out both windows . Asked to move rooms but the one offered was even worse and was only one night. Bonus was it vry close to princess theatre .
Partner
8/10
Excellent
15 Sep 2024
Theresa

Great overnight stay!

Location, breakfast very good, comfortable bed and good shower. Friendly reception staff.
Partner
8/10
Excellent
09 Sep 2024
Ben
Always a home from home. Excellent breakfast and fantastic location close to shops and right on sea and harbour front
Leisure Self
8/10
Excellent
08 Sep 2024
Vicky
The evening receptionist was very friendly. I forgot to get his name.
8/10
Excellent
08 Sep 2024
Judith
The staff all very friendly.
The hotel itself is a little tired looking, but clean and reasonably comfortable.
Breakfast was reasonable.
Leisure Self
6/10
Pleasant
02 Sep 2024
Georgina
Very outdated. Not very clean. Definitely needs some work doing to whole hotel. It’s very much a hotel populated by the elderly. Entertainment every night we were there which was nice. Breakfast was poor. Staff were lovely.
Leisure Partner
8/10
Excellent
26 Aug 2024
Ben
Always warm welcome
Leisure
10/10
Exceptional
21 Aug 2024
Jane
We really enjoyed our stay here centre of town buses on hand hotel staff lovely people our rooms were clean and kept tidy entertainment in the evening and if you felt like a chat there was other nice people staying there
Leisure Partner
2/10
Poor
15 Aug 2024
Teri
Rooms are dated and dirty
Business
10/10
Exceptional
05 Aug 2024
Alan
The position is excellent for the town and sea front,staff were polite and helpful,entertainment good,only had breakfast but that was great,will be returning for sure.
Leisure Partner
10/10
Exceptional
29 Jul 2024
Beverley
duvet and pillows had large stains on them - need replacing, should have mentioned it to reception when leaving but was chatting and forgot, did not harm our stay, as covers were immaculately clean
Leisure Friends
8/10
Excellent
22 Jul 2024
Ben
Fantastic stay again. Welcoming tentative staff
Leisure Self
4/10
Poor
15 Jul 2024
Verified traveler

Will not be returning!

The only good thing about this hotel was the location right on the sea front which was close to an event we were attending and the reason we chose this. Everything other than that, was poor. The hotel is dated, but more than that, is grubby and tired. The floors are uneven, the carpets are covered in stains, there is an overall musty smell in the corridors and rooms and the bed was awful! The mattress was a few inches lower on one side than the other. With no springs left in one side. We were on 4th floor and there is no air con or ventilation in the rooms. The window only opens slightly and is covered in mould. The temperature in the room was horrific. A small fan was provided but was in poor condition so rattled all night long but it was a choice between this and melting! Seeing as we weren’t getting any sleep on the old mattress anyway, we chose the rattle of the fan! The staff weren’t too bothered in general. Our welcome at check in was “oh you can’t stay here with tattoos on your arms! Haha only joking” followed by …. “Room 421. Breakfast until 9:30. Enjoy!”

Overall not the best experience at all.
Partner
8/10
Excellent
12 Jul 2024
Craig

Lovely hotel. Great location

Hotel is lovely, Staff are friendly and location was great, a bit disappointing that the car park is at a local Ncp discounted at £6 was not available even though we arrived early. We had to pay full price for an overnight stay at £10 to local ncp but not bad for 24hrs.. will be happy to stay again at hotel if rates are reasonable, Torquay is a great night without city prices
Friends_and_family Friends
8/10
Excellent
07 Jul 2024
Dorothy

Dated but friendly and comfortable

Hotel was a bit tired looking and shabby in places,however the staff were friendly and helpful despite hotel being very busy,bed was clean and comfortable and nice help yourself breakfast.
Friends_and_family Friends
10/10
Exceptional
07 Jul 2024
Richard

Comfy

It was a really enjoyable comfortable stay
Friends_and_family Friends
10/10
Exceptional
07 Jul 2024
KEITH
WE ARRIVED EARLY TO HAVE DAY SIGHTSEEING BEFORE WE BOOKED IN AT 3PM,WE WENT IN AT 8.30 AM TO GO TO TOILET AS WE PARKED OUTSIDE HOTEL,WE WAS GREETED BY THE STAFF AND BROUGHT A TEA AND COFFEE,BECAUSE WE WAS EARLY THEY ARRANGED FOR OUR ROOM TO BE READY AT 12 INSTEAD OF 3,THIS WAS EXTREMELY KIND OF THEM,AND SOME ONE FETCHED OUR LUGGAGE FROM THE CAR TO THE ROOM,YET AGAIN EXTREMELY HELPFUL AS WE ARE BOTH DISABLED.GREAT SERVIVE GREAT STAFF,ALL HELPFUL,(SPECIAL MENTION TO ALAN WHO HELPED PUT LUGGAGE IN AND TOOK LUGGAGE TO CAR WHEN WE WERE LEAVING).
Leisure Pet
4/10
Poor
07 Jul 2024
Simon
Noisy
10/10
Exceptional
07 Jul 2024
Susan

Excellent

The torbay is a lovely hotel right in the heart of Torquay room lovely breakfast great this is the third time we have been and definitely come back
Partner
10/10
Exceptional
04 Jul 2024
Lawrence
It’s a great hotel in a location near everywhere. Sad we won’t be able to book any more as it’s gone to coach only.
Leisure Partner
8/10
Excellent
30 Jun 2024
Ben
Always warm welcome. Excellent friendly staff.
Leisure Self
6/10
Pleasant
16 Jun 2024
Chris

Seagulls coming in through the window

The hotel and room it’s self were out dated, but I guess that’s what you get for £55 a night.
There was no AC that i could see so I had to open the window. As soon as it was opened in walked a seagull and jumped from the window on to the bed where I was sleeping. After about 2 mins we managed to get him to leave.
Now I tried to block the window up with some items to allow air through but to deter the seagulls trying to enter. I kinda worked but gulls are cleaver
Friends_and_family Friends
8/10
Excellent
10 Jun 2024
Julie
Would stsy again
Leisure Partner
10/10
Exceptional
02 Jun 2024
Jane

Very happy 😊

We arrived early for checkin and asked if we could leave our bag which was no problem. Only stayed one night but found it very good value, nice room with a sea view, comfortable bed and a good breakfast in the morning. Cant really ask for more. Thank you, we will be back!
Partner
10/10
Exceptional
01 Jun 2024
Nathan

Good 👍

Great place lovely view of sea the breakfast wos great aswell nice room we had aswell clean and friendly lift is slow but its a old place so have sum patience with it haha
Partner
10/10
Exceptional
26 May 2024
Kelvin
Trees spoiling veiw of harbour and noisey traffic
Leisure Partner
8/10
Excellent
19 May 2024
Rachel
Perfect one night stop while attending an event at another hotel. Lovely staff, nothing too much trouble and very helpful. Rooms basic but clean. Nice sea view with extra wildlife.
Partner
10/10
Exceptional
13 May 2024
Grazyna
Excellent central location
Leisure
6/10
Pleasant
12 May 2024
Amanda

Bed and bathroom let it down

We've stayed at The Torbay many times before and has been our go to hotel in Torquay. I think it's been sold to a coach company since I booked. It's nice to see some of the familiar people still working there.

The good points:
The location is perfect. Right by the marina, bars and shops. It's 4 minutes walk from the Princes Theatre.

The bad points :
There is only one temperamental lift.

The only egg choice at breakfast is scrambled. It was quite liquid. There used to be fried eggs too.

The rooms are hot, although there was a fan.

The rooms at the front can be noisy throughout the night from street revellers.

We booked a room with beach view. Sadly our view was mainly trees.

Our bed wasn't very comfortable. I asked on 2nd day for a mattress topper or to move room. They popped on a mattress topper. It was a bit better, but the mattress didn't have any structure.

We stayed in room 424. If you are over 5ft 3 refuse this room. The bathroom is rediculously small and badly planned. Whilst trying to use the toilet you have the toilet roll holder just about sticking in you and the heated towel rail in the way of your knee.

The shower has no power. It's also quite hard to set the temperature of the water.

I'm not sure if it will be available to book in the future, but it may be they are keeping the best rooms for their coach guests. We've had lovely rooms before.
Will be more specific when booking in future.

Can't seem to get photos to attach.
Partner
10/10
Exceptional
09 May 2024
Jennifer

Great for a weekend break

Location was excellent for Torquay town centre and beach. Hotel was welcoming and friendly. Room had a see view and was large tith all the amenities you would expect.
Partner
6/10
Pleasant
17 Apr 2024
John
Meals were good. Lift is pathetic.
Leisure Partner
4/10
Poor
26 Mar 2024
Clare

Update needed

Hotel is very dated …outdated decor & overall cleanliness was poor!! Walls in corridors were grubby with stains. The bathroom was terribly dirty. The shower cubicle had not been cleaned in weeks by the look of it, there were stains on the floor. It was a shame because it looked like it had been renovated not too long ago. The carpet was not hoovered properly in our room, the dust behind the door was thick. The window was so so old we struggled to open it & then to keep it open. We had to open it because the whole hotel was stiflingly hot & there was horrible stench from sewers.
The staff were very pleasant & helpful so that was definitely a plus.
Breakfast was mediocre…bacon was hard like plastic.
Partner
6/10
Pleasant
25 Mar 2024
Ella

3 stars

Average stay. Breakfast was overlooked bacon like plastic.
Partner
2/10
Poor
08 Mar 2024
Adrian
Our booking was not what we booked . This is after a phone call and an email . Flooring throughout the hotel so noisy everywhere. Walls thin as could hear snoring , mattress older and worn more than me , breakfast just dreadful. Staff good cleanliness good position good
Partner
10/10
Exceptional
08 Mar 2024
Mark
Very friendly stuff
Leisure
8/10
Excellent
02 Mar 2024
Hilary
An older character property in a very convenient position overlooking sea. Good value for money, but some attention needed to old rotting window frames. Noisy room overlooking road, and our room was not serviced after our first night of two. Entertainment in evening an unexpected bonus. Breakast buffet fine. No parking but reduced rate available at nearby multistorey by purchasing a pass. Major roadworks causing traffic jam outside hotel making difficult to drop guests off for check-in. Generally a satisfactory stay for our purpose of going to Princess Theatre.
Leisure Friends
10/10
Exceptional
24 Feb 2024
sarah

Fantastic

Lovely big room with sea views
Business
10/10
Exceptional
23 Feb 2024
Bradley
Had a really good stay for DJing in the club had a room with a good view
Business_and_leisure Self
10/10
Exceptional
25 Jan 2024
Deborah
Greeting from staff was welcoming and informative. I could not use their suggested car park due to height restriction and they were helpful as to alternative arrangements, although unfortunately this does then add onto the cost of your stay, per 24hours. Worryingly, from talking to other staff I got the impression Torquay may have high crime rate, which made me feel uneasy about open air car parking, Room was far better than expected, spacious and clean. I think we may have been upgraded due to time of year and hotel not being fully booked, which was an unexpected bonus. Despite hotel being very well looked after, from a cleanliness point of view, it did appear to have some damp and maintenance issues in the entertainment bar area, but this did not affect our stay. We did feel our booking was good value for money. Regarding the town shopping area, sadly as with many places, there were empty shops and felt run down, on the other hand, seafront area appeared to be well maintained and beach area looked nice. Overall we enjoyed our stay
Leisure Family
10/10
Exceptional
06 Jan 2024
Ben
The staff are very welcoming and nothing is too much trouble. Rooms have everything you need. Lovely views. Very local for town and shops
Leisure
10/10
Exceptional
22 Dec 2023
Anna

Great place to stay

Beautiful rooms. Lovely and clean. Friendly staff. Enjoyed the breakfast. No taxi needed from our night out in town! We had a great time!!
Friends_and_family Friends
8/10
Excellent
16 Dec 2023
Ben
Very good
Leisure Self
6/10
Pleasant
04 Dec 2023
Jade

Great location, a few issues

I booked a family room. Great size for 3 people. We were looking over the harbour. Great view.
Shower in my room was not good, no pressure. Crack on the floor of the shower, felt like I was going to fall through. Bath mat provided was mouldy and disgusting to stand on.
Friends_and_family Family
6/10
Pleasant
28 Nov 2023
Rob
First room 414. Friday 24th.
Went to the restaurant at 18.45 “have you booked a table sir? “No I didn’t know!”
The chef couldn’t accommodate us and I was flabbergasted.
Dined at Weatherspoons.
I asked reception on our return regarding food refusal “shortage of staff, only 9, yes 9.
Taking into account only 10 eating. That’s almost a personal chef for all….
Room 414. Freezing cold, radiator didn’t work. Window wouldn’t shut properly. Saturday morning 25th temperature was -01c.
Given a superior twin room 429.
Heating good. However the shower was deplorable.
Goodness knows the last time the glass and tiles were cleaned throughly.
The shower mat had black mould patches, never cleaned.
We didn’t use it.
I will provide pictures, hopefully later in this review.
Leisure Family
10/10
Exceptional
12 Nov 2023
Sarah

Weekend away with friends

Great hotel in excellent position by harbour, shops and theatre. Booked front view twin room hoping for great view. We were in 4th floor but unfortunately large trees in front along road so no sea view probably Better on ground or first floor. TV signal was awful. Kept breaking up but didn't go to watch TV but niice just to have on late at night in bed . Hotel overall is lovely but tired. Dog friendly too which is fantastic. Food ok. 3 course meal for £20 and buffet all you can eat breakfast for£10. Will definitely go back again and take dig next time
8/10
Excellent
02 Nov 2023
Gary
I stayed late October and booked a single room for two nights. Nice walk from the station (there is a bus that stops outside) and the hotel is opposite harbour/quayside and close to the town centre. Excellent value for money - £35 per night!! No breakfast but I could have paid it if wanted. Staff good, has a small bar, discount parking if you drive and the bus outside goes to Paignton and Brixham.
Leisure Friends
6/10
Pleasant
30 Oct 2023
Kevin

Poor stay

First room very run down had a leak in bathroom ceiling mattress uncomfortable stains on floor given upgrade a little better
Partner
10/10
Exceptional
23 Oct 2023
Ben
My second visit. Helpful and friendly staff. Very good central location. Like a home from home. Looking forward to returning again
Leisure Self
10/10
Exceptional
23 Oct 2023
julie

Lovely

Lovely hotel, lovely spacious room with a view, beds very comfortable.
Friends_and_family Family
8/10
Excellent
19 Oct 2023
Paul

Dated hotel but very good value

The hotel is quite dated but very good value.
It is excellently located right next to the harbour with nice bars and restaurants.
We did not have food or breakfast there so cannot comment about that.
Friends_and_family Friends
10/10
Exceptional
18 Oct 2023
David

A night out in torquay

Very central hotel for shop beCh entertainment reasonable prices.
Partner
10/10
Exceptional
18 Oct 2023
Latisha
Old building, few quirks! Clean, tidy, doggy friendly. Lovely bar/lounge area. Close to all amenities, the gardens & harbour is across the road.
Staff are friendly, informative.
Breakfast is buffet style and you can ask for alternatives.
I would stay here again. I took my 2 dogs, their allowed anywhere in the building.
Transport links for Railway easy. The number 12/22 bus takes you allover. There is the land train stop opposite to help you get around.
Evening entertainment in the ballroom.
Price is reasonable even for dogs too.
Leisure Pet
10/10
Exceptional
17 Oct 2023
Laura

Hotel made for a beautiful birthday celebration

Celebrated partners 50th, wasnt sure the room we would get, but it was beautiful. A side facing room. Sea view. Lovely surprise to see a coffee machine. Furniture was nice,decorted with modern colours. Breakfast was lovely, very kind an friendly staff. Will definitely save up some more vouchers to stay again. Or even try a coach holiday one day.
Partner
10/10
Exceptional
13 Oct 2023
Ivan

Location of hotel is perfect

The only thing that let's this hotel down is the breakfast. Tables are never relaid for other people to use, you have to go look for cutlery, cups. The buffet cooked food is not good quality, as it use to be years ago. Not enough staff to tend to the customers. So from now on we will just pay for room only. Apart from that the staff are friendly and helpful
Partner
8/10
Excellent
12 Oct 2023
Gordon

Pleasant stay in the Torbay.

The hotel was in a good location with car parking available if required but it is a 10 minute walk for £6/day.The room was clean and spacious and the hotel staff were very friendly and helpful although the dining room staff were a bit pushed at times.The food was quite good overall and the dining area was spacious as was the bar area with pleasant staff serving drinks.The hotel is situated in a central area for all the shops and restaurants in a very picturesque part of the town.Had a very nice stay and would always go back to this hotel for a stay in Torquay.
Partner

Location & surroundings

The Caledonian Torbay Hotel
Torbay, ., Torquay, United Kingdom

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The Caledonian Torbay Hotel

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