Waterside

Cyprus , Cyprus
Paphos, Othelou, 2
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100 reviews shown

10/10

Exceptional

01 May 2026

Aneesa

Everything was perfect can't complain

Partner

6/10

Pleasant

01 May 2026

ANIA

The location is very convenient close to shopping, the beach, and plenty of restaurants. However, the parking situation was a major downside. There is a $25 fee, and finding a parking space was extremely difficult and frustrating.

The room itself was nice and clean, which I appreciated. That said, it was quite warm since the air conditioning was only available in the bedroom. The apartment includes a kitchen, which is a nice feature, but overall, it was just average not particularly impressive.

Partner

8/10

Excellent

28 Apr 2026

natasha

2/10

Poor

27 Apr 2026

Johanna

Very disappointed with our stay at Waterside Hotel and Suites. What was supposed to be a relaxing anniversary vacation turned into an uncomfortable and unsafe experience.

When we returned to our room around 10 PM, there was a person sitting directly outside our door. At first, we assumed she was waiting for someone in the neighboring room, but she ended up staying there all night, sleeping in the chair outside our room covered with a towel. My husband even woke up during the night to check if she had left, and she was still there. No guest should have to worry about safety issues like this while on vacation.

The next morning, we found cigarettes and beer cans left outside our door, making the area feel even more neglected and dirty. The overall cleanliness and upkeep of the property were disappointing and did not reflect what we expected from a hotel stay.

What made the experience even worse was the customer service. When I called the front desk to report the issue, the representative, Lorena, immediately asked if I had called the police instead of apologizing or showing any concern for our safety. There was no professionalism, empathy, or urgency to resolve the situation. It felt like the responsibility was being placed on us instead of hotel management handling security on their own property.

This experience was unacceptable. Poor security, lack of cleanliness, and terrible customer service made this one of the worst hotel stays we have had. I would not recommend stayin

Partner

8/10

Excellent

24 Apr 2026

Hector A

We really appreciated the fact that, room had everything you need to cook and stuff, water pressure was great, bedding clean. Good hotel that will use in the future.

Family_with_children

10/10

Exceptional

22 Apr 2026

Manuel F Ortiz

Good location, good price, good quality and the staff is very friendly. I’ll definitely coming back!

Partner

8/10

Excellent

21 Apr 2026

Shevon

The toilet seat was broken and the hotel needs to offer transportation when one will not be staying at the main property. At 10am my keys were already deactivated.

Self

6/10

Pleasant

16 Apr 2026

Sanchita

Very poor for what we paid

Family_with_children

10/10

Exceptional

14 Apr 2026

Fernando

Place was really good. The beach is really close and easy to access. Excellent staff.

Partner

10/10

Exceptional

14 Apr 2026

Yennifer Crismeiry

My girlfriend said it was nice

8/10

Excellent

12 Apr 2026

Dennis

Great hotel will stay again in the future!!

Self

6/10

Pleasant

12 Apr 2026

Joan

The bed sheets were dirty on one of the beds. No silverware in the kitchen. No washclothes in bathroom. Only 2 bath towels in room.

Friends

10/10

Exceptional

11 Apr 2026

Wojciech

Friends

10/10

Exceptional

10 Apr 2026

Mariana Sandoval

I had a very pleasant stay. My room was clean and it was very quiet. The hotel is overall good vibes and youthful. Didn't find any issues with towels or bedsheets. The front desk was very kind too

10/10

Exceptional

09 Apr 2026

Tianna

Great

Leisure Friends

2/10

Poor

07 Apr 2026

Karnisha

No A/C nd the front desk workers just lie!!! I don't recommend this hotel we left nd went down the street!! Horrible

2/10

Poor

07 Apr 2026

shay

Old, the bed was not comfortable - mattress to old to hold your body weight…. A/C did not work. Horrible experience

Friends_and_family Family

8/10

Excellent

04 Apr 2026

Matthew

Great location and the place was clean. There are two locations however and they are about a 10-15 minute walk apart and you are not told beforehand which location you are at.

8/10

Excellent

03 Apr 2026

George Vinton

Everything was fine except the shower didn’t work very well. You either got cold water or hot water. There wasn’t any in between. Also I requested the room to cleaned and they didn’t do it. The staff was great about switching out towels though. Thanks.

10/10

Exceptional

02 Apr 2026

Mark

Clean and spacious

Self

6/10

Pleasant

02 Apr 2026

Steven

The worst part of this reservation experience was Expedia. They front ended the reservation and said the total amount would be paid at the property during checkin. This turned out not to be true as my credit card was charged immediately when the reservation was made. Trying to unravel the issue with Expedia support was a joke. Thankfully the property was managed well but I recommend bypassing Expedia to make a reservation there.

Partner

2/10

Poor

01 Apr 2026

Richard

Roach infestation.

10/10

Exceptional

01 Apr 2026

Linette

Staff was very helpful and accommodating to our needs. Will be staying here again in the future.

8/10

Excellent

31 Mar 2026

Millien

Good

6/10

Pleasant

30 Mar 2026

Wallace

This is a local experience with a little vacation vibe . Great location off to the side but connected enough through mass transit and the free trolley so you can enjoy your trip at your leisure

8/10

Excellent

29 Mar 2026

MIchael

We had to walk 6 blocks from the main hotel to their second property, which we didn't know when we booked. Not the most convenient with three pieces of luggage. Once we got to the other building, proved worth the walk. The suite was amazing.

That said, the kitchen lacked some essentials, such as dish towels/paper towels and drinking cups. It also only had a mini fridge and small skillet for the cooktop and no oven. Was fine for our brief stay but if we had been a family looking to save some money by cooking some meals, the setup would have been pretty useless.

Partner

8/10

Excellent

29 Mar 2026

Tenisha Sheri

The staff was nice and helpful if we needed recommendations or if we need it extra toiletries placed in the room. The kids loved the pool and colorful floaters that were complementary. This is definitely the quieter side of the strip and we loved that. The room could have been a little more detailed cleaned because the glass table and the closet mirror was dirty and the floor since it tiles could have been better swept. They do have a sister hotel Oceanside hotel @ 6084 Collins Ave that gives you free cocktails hour from 5-6 pm and is a lot nicer and reasonably priced. Oceanside is closer to Miami Beach if that’s what you’re looking for.

Family_with_children

10/10

Exceptional

28 Mar 2026

Megan

Very nice

Partner

10/10

Exceptional

28 Mar 2026

Melissa

We only stayed over one night. It was a lovely little spot with an adorable pool. Comfy and cozy. Staff was lovely! A/C was so loud but did the job!!

Partner

10/10

Exceptional

27 Mar 2026

DMITRII

6/10

Pleasant

25 Mar 2026

Brayden

Air only went down to 66 and it smelt a little musty

Partner

2/10

Poor

23 Mar 2026

Nino

Not up to expectations. Bed linen, room, furniture dirty. I do not recommend it to anyone. Although the staff were polite and attentive.

Family

8/10

Excellent

23 Mar 2026

Mariana Vanesa

The room, staff and location is great!

2/10

Poor

21 Mar 2026

Fadi

Parking is bad

6/10

Pleasant

21 Mar 2026

Vera

The staff were nice enough to let me check in early. But I had to go to a different property almost a mile away which was inconvenient because i had luggage, no car and I booked that hotel because I was attending a festival at bandshell and expected to live at the property that’s right by the festival. It would be nice if they had a shuttle service to go between properties. The property was clean and big but furniture was worn down. Once again the staff was really nice but I’d rather pay more for a smaller place that is right by the bandshell

Self

10/10

Exceptional

19 Mar 2026

Sergey

Good hotel

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Ramona

Was second time going to this location, we love it, nice place for this money ( we had one bedroom apartment)

Family

10/10

Exceptional

17 Mar 2026

Emily

Clean room very spacious and the hotel staff was helpful. Parking was across the street. There is also parking around the corner by the pink cafe.

2/10

Poor

17 Mar 2026

Banessa

This place is by far the worst, staff was ride and hotel was old and out of date… not only do they not hold ur bags but you check into one place and they expect you to drag your luggage 10 min to go to ur actual room. This place is horrible even if ur trying to budget you will end up spending more

Family

10/10

Exceptional

14 Mar 2026

Jerre

Was just what we were looking for economical, close to the beach, had a clean pool, AC, convenient location close to everything we needed or wanted.

Partner

6/10

Pleasant

13 Mar 2026

Michael

Was okay for the price and area. Walkable to beaches but a sketchy property

8/10

Excellent

11 Mar 2026

Arbri

It was good hotel and very quiet for the location were the hotel was sitting

Partner

4/10

Poor

09 Mar 2026

Katelin

The floors and showers in my room were incredibly dirty. Dust and dirt in all the corners of the room. Housekeeping was basically non existent. I had to continually ask for new towels or my garbage removed. They were not able to provide any towels at any time. They wanted me to wait for them to do a load of laundry at 9pm just to get one new bath towel. No elevators or staff to help with bags. The phone numbers listed online do not work and they never once answer my texts or calls to the front desk. Upon checking out, there was no one onsite and no one at front desk to assist. Beds were a very hard memory foam so not very comfortable. “Suites” don’t include any kitchenette, only a fridge and microwave and one fork/knife. Had to borrow plates from a friends standard room that had a full kitchenette including plates, cups, and hot plate. Very loud through the walls you can hear everything. Would not recommend.

Business Self

4/10

Poor

08 Mar 2026

Paul

Staff is uninterested in its customers. Multiple employees dont even acknowledge you as customers but would rather sit in their backroom and drink their little expresso's. No toiler paper after a couple days. Batteries in the remote were dead for the whole stay even though we reported it twice. They said it was fixed twice. Lol
Floors were cracked and broken which retains dirt and also causes a huge trip hazard. Tile popped as you walked on them.
Air conditioning was very unconventional. No split unit but only a single in unit, on the floor, dirty, smelled moldy, and extremely loud room a/c.
Beds were just above uncomfortable.
No mini bar as advertised. 2 waters at $9 each, m&m's, a few toiletries.
Other then that some people may enjoy it??

Partner

2/10

Poor

08 Mar 2026

Anthony Vincent Giglietti

The pool was dirty the room didn’t have all the towels needed and you had to go to the other location to get them blocks away no parking at all you have to pay to park on street or in garage they don’t answer the phone or emails horrible time I had never again

10/10

Exceptional

08 Mar 2026

Gianpiero

Clean, affordable, centrally located, and nice people.

10/10

Exceptional

06 Mar 2026

Paul

I stayed in the second building, so i had to walk from the first after check in, there is parking close across the street from the second building, however i was on foot and had to walk from the first at 5am in the morning not ideal, but i wasnt aware. The room itself was spotless, separate dinning area and kitchen, large clean room and a very quiet area. I can't fault the room or facilities everything in that regard was perfect. The pool doesn't have much room around it, but this is clear in the pictures, however they do have sunbeds and theyve made the most of the little room they have. My flight was 8 hours delayed and the hotel were very accommodating given my arrival time ended up being the next day. I would recommend emailing them rather than messaging via contact tab on here tho.

Self

2/10

Poor

03 Mar 2026

Anita

Terrible, stay away. unhelpful horrible staff. bad location. do not recommend.

8/10

Excellent

03 Mar 2026

Jennifer

The main property was a bit run down. Pool was being repaired. No luggage storage or early check in. When finally was checked in was advised I was booked into 'sister' property down the street. After a short walk we reached the sister property and I was pleasantly surprised. It was in a better state then the main property. Rooms were great.. full kitchen, living, dining very spacious, clean, with all amenities. Pool was operable and clean. Had I been assigned to the main property my review would have been entirely different.

Partner

10/10

Exceptional

02 Mar 2026

Leneisha

Smooth check in process. Clean facilities. Friendly staff

Friends

10/10

Exceptional

02 Mar 2026

Shane

The property was great, we'll be back!

Family

2/10

Poor

01 Mar 2026

ROBERT

Pool was closed the whole time for my stay. Room wasn’t very clean. Floors were filthy. Some of the staff was very rude especially the Gentleman who cleans the walk ways outside your door. We had our beach towels and water shoes sitting outside our door to dry he took them. When I asked what happened to them he started yelling at me telling me to go to front office. He also did it to another couple. After a hour the front desk finally located it and gave it back after taking to him. For those reasons I will never return.

Family

8/10

Excellent

27 Feb 2026

Leslie

The place is beautiful! Bed comfy! Shower great! Lots of room! Very quiet! Parking across the street! Just have to check-in at primary building and drive over. Pool is nice too. Enjoyed my stay.

Self

10/10

Exceptional

27 Feb 2026

Annette M

The room was pretty clean,bthe beds were clean and comfortable.
The floor could use some attention.

Pool was clean the grounds were clean and beautiful.

I would only have the same complaint as most. We checked in then had to walk 10 mins to the other portion of the hotel. With all our luggage.
Once there it was all great.

Family

2/10

Poor

23 Feb 2026

Magdalena

Dirty

10/10

Exceptional

22 Feb 2026

Regina

the front desk was so helpful.

Family

6/10

Pleasant

21 Feb 2026

Ashley

The room was fine. Staff was accomdating but the pool was out. Had to ask for more towels everyday and toilet paper. Bathtub was not clean.

Family

2/10

Poor

20 Feb 2026

Sean

Booked this property specifically for the location and beach access across the street, but after arriving at the hotel, and paying for parking, we were told our room was at a \"sister property\" 0.7 miles away and that we’d have to drive to it. 0.7 miles in Miami Beach is a totally different neighborhood. That completely changes the stay: location is everything, and the sister property is not convenient access to the beach, we had to return to the parking by the actual location and fight for parking to enjoy the beach the next day. No advance notice, and it felt like a bait-and-switch. Would not stay again.

Partner

4/10

Poor

19 Feb 2026

Andrew P

The hotel was renovated in 2017 and it shows. Rooms are way smaller and more beat up than pictures show. Our room door had an 1/2 inch gap all around that you could see through. Our bathroom had moldy tiles and ceiling, as well as a leaky faucet that was audible all night. When we talked to management, they tried unsuccessfully to fix the faucet. We were supposed to get new towels and garbage emptied daily. When we asked, we were told to bring towels to the office to exchange and we could change garbage ourselves. On day 3 the pool was drained and loud construction started on it at 8am without notice. The hotel was rough and I would not recommend staying here. The office people were super nice but can’t make up for an uncomfortable stay.

Partner

2/10

Poor

19 Feb 2026

Michele

The room had clearly been flooded at some point & smelled so badly of mold that we had to buy air fresheners. You could see the mold on the baseboards. They had no other rooms available & I was unable to get a refund. I ended up sick with bronchitis due to the mold.

Partner

2/10

Poor

18 Feb 2026

Donald

Supplied a kitchen with bare essentials. Luke

8/10

Excellent

18 Feb 2026

Lida

Staff was friendly. I would have given it a 5 star if the first time we stayed we didn't have to walk 1/2 mile with all our luggage to the other location.

Family

8/10

Excellent

18 Feb 2026

Christopher

Great location and quiet.

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Juliana

The hotel is super cute. The room was clean, quiet, and had everything we needed. The staff were really helpful and the location is absolutely perfect, near the beach, a boardwalk and a million restaurants. We stayed after a cruise - the taxi from the cruise terminal was $80 just for reference. But I took a bus from the hotel to the airport which took about an hour and cost a whole $2.25. I will definitely stay here again.

Leisure Family

6/10

Pleasant

13 Feb 2026

andres

Bed had a large depression in it. Felt like I was rolling down hill. The room had 2 bathrooms, neither room had toilet paper in it. Had to go to the office to get A ROLL. Finally when washing my hands I found manscaping ball trimmer behind the sink bowl. I wish I could include photos.

Business_and_leisure Self

6/10

Pleasant

11 Feb 2026

Mike

It was ok

2/10

Poor

08 Feb 2026

Hala

Worst hotel ever stayed in. Service is GARBAGE. Humidity is a whole another level. They do not provide towels (LOL) crazy. Do not stay here. Not worth spending a penny on

Leisure Friends

10/10

Exceptional

06 Feb 2026

Massimo

Good

Business_and_leisure Family

10/10

Exceptional

04 Feb 2026

Chanie

The staff was overly helpful and courteous

Friends_and_family Family

8/10

Excellent

03 Feb 2026

Tina

Staff very friendly. GREAT LOCATION!

Friends_and_family Friends

10/10

Exceptional

03 Feb 2026

Quentin

Very nice staff and nice property. When we arrived yesterday the gentleman gave us suggestions on what to eat which turned out great! Everyone was so nice! Will consider booking again. We were also able to check in early after getting off our cruise earlier than anticipated.

Friends_and_family Family

6/10

Pleasant

02 Feb 2026

Leah

Staff was very friendly helpful.

The room linens & room 'amenities' were lacking -

Room only had 1 bath towel and a bath mat initially; no other linens. Asked for more bath towels, for hand towels, and washcloths; was provided with another bath towel and washcloths but was told they didn't have hand towels, which was strange.
Bed did not have a proper comforter (just a flat sheet, fuzzy blanket, and then another flat sheet on top of that) and also had another flat sheet to cover the mattress.
No extra toilet paper rolls were in the bathrooms - had to go to front desk to ask.
Fridge did not work.

6/10

Pleasant

02 Feb 2026

Lingum Iyapah

Nice room but it was off site

Business_and_leisure Friends

6/10

Pleasant

01 Feb 2026

Venkata S

No Onsite parking. Other than parking we were happy with the stay.

10/10

Exceptional

29 Jan 2026

Grecia

The staff was wonderful from the beginning! Only issue was having to travel to another location for our suite with our luggage and no car. Once in our suite, everything was clean and nice! No hairdryer though and the safe wasn’t working. Everything else was fine.

Leisure Partner

4/10

Poor

29 Jan 2026

Karim

Ill start with the good:
- Spacious room with basic kitchen utensils.
- Location was nice and convenient with a Publix, Walgreens, nice dining options and the beach close by
Now the bad:
- The room just feels a little grimy and old. It badly needed an upgrade
- There were a few small (baby?) cockroaches throughout my stay. I was overly paranoid so i actually got spray myself and use it. It was only the 3, so i wouldn't quite call it an infestation.
- Calling the front desk is very hit or miss and since they have 2 properties about 15min walk from the other, if you stay at the one without the front-desk it could be a while
- WIFI is very slow and direct tv went in and out alot

Business Self

2/10

Poor

25 Jan 2026

Kerry

The place was not as advertised pictures very deceiving tried calling all day to cancel, and no one would pick up telephone. I am still trying to get money back. We did not stay at the hotel at all.

Business

2/10

Poor

25 Jan 2026

Sherri

I do NOT recommend this hotel at all!! No where are you told park across the street in a pay lot. YES! you have to pay to park from 8am to 11pm everyday
I never saw that information located on their website or on hotels.com anywhere. Also, on day 3 of my stay I put the Do Not Disturb sign out on my d oor before i left for the day. When I got back to the hotel a few hours later, someone had been in my room. They had been through my things and had taken a USB cord and plug. The USB cord was plugged into a USB tower and went through a bag that was sitting in a chair and got the plug.i wnt to the front desk to complain and i was told to go.back upstairs , get some water and sit down. I was so mad I could not see straight. DO NOT STAY HERE. THEY ARE NOT TRUSTWORTHY!!!

Self

6/10

Pleasant

24 Jan 2026

Jammie

Room was in great condition but what they do not tell you is that you gotta check in at one hotel and walk six blocks with all your stuff to the other hotel

Leisure Family

2/10

Poor

24 Jan 2026

Eleni

The hotel was horrible. The room smelled disgusting and the odor was overwhelming from the moment I walked in. It was clear the room was not properly cleaned or maintained.

I complained to the front desk immediately about the terrible smell, but nothing was done. No one came to inspect the room, no cleaning was provided, and no effort was made to resolve the issue or offer another room.

Staying in a room that smells this bad is unacceptable, especially when the staff is notified and chooses to do nothing. This experience fell far below basic cleanliness and hospitality standards.

I would not recommend this hotel and will not stay here again.

Leisure Self

2/10

Poor

20 Jan 2026

mina

It's terrible. I can't sleep

8/10

Excellent

19 Jan 2026

Brent

I stayed at multiple of their properties because of the mere connivence and the friendly staff. Clean well kept spaces and lots of options for transport and food. Recommended stay

Leisure Friends

4/10

Poor

19 Jan 2026

Valentina

Room had a very strong odd scent.

4/10

Poor

18 Jan 2026

Kelly K

The room was great it was the fact that I was sent to a different location upon check in

8/10

Excellent

18 Jan 2026

Anne

Great place to stay. Staff is helpful and friendly. There is a pay to park lot across the street which is very convenient.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Michelle

Yes very nice

Friends_and_family Family

6/10

Pleasant

17 Jan 2026

Charlotte

Good size, pretty clean, what you expect for the price you pay

8/10

Excellent

17 Jan 2026

karina

The only thing I could say about it that I didn’t like it’s though the room is very pretty, you can smell mold.

10/10

Exceptional

16 Jan 2026

Maria Helena

3ere time very safe and well located place

Friends_and_family Family

8/10

Excellent

12 Jan 2026

Dawn

The room was very clean, plenty of space to relax. The AC worked well. There were no face clothes, and while the shower worked well, it took a minute to figure out the temperature. There was no ice on site which was just an inconvenience, but the front desk pointed us to one we could access nearby. The location was perfect and while we did not require much, the front desk was friendly and helpful.

Friends_and_family Family

4/10

Poor

09 Jan 2026

Goran

Check in !!!! And they send me to different location !! Which is not nice

8/10

Excellent

08 Jan 2026

ANNETTE

Staff very helpful. Excellent location

Partner

2/10

Poor

07 Jan 2026

Cassandra

During our stay our room key stopped working late at night. By chance, I was able to use the other room key from my reservation. I jokingly said, \"I wonder what other doors it would open\" and was completely shocked when it opened two other rooms beside ours, which is completely unacceptable and a clear safety and security concern.
Both rooms also had major issues: the TV in the first room only had one working channel, and the TV in the second room was broken entirely an upon entering the room, there was a strong odor that smelled like bleach and mold.
After a long drive and having to walk about half a mile from the original location to the second hotel location (you check in at one spot and the your room is actually half a mile away from the location shared on the site), we attempted to call the office twice for assistance, but no one answered and there was no option to leave a voicemail.
At checkout, we were told to contact Expedia. Since then, customer service has failed to follow up by phone and continues to send repetitive, generic emails claiming the case was reviewed while ignoring the actual issues.
This was not the hotel or experience I originally planned, and the lack of accountability afterward has been just as disappointing as the stay itself. I would not recommend this property based on both safety concerns and poor customer service.

4/10

Poor

04 Jan 2026

Victor

We had roaches in our room. They did not give us wash and face towels. The floor was linoleum and was dirty.

Partner

10/10

Exceptional

03 Jan 2026

Ayse Deniz

Staf

Leisure

10/10

Exceptional

03 Jan 2026

Diana

The room was very clean and very close to the beach!

Leisure Friends

2/10

Poor

30 Dec 2025

Patricia

Bad customer service

10/10

Exceptional

30 Dec 2025

Angie

The best

Business_and_leisure Friends

2/10

Poor

29 Dec 2025

Michaelle

Room smell really really bad

Business Family

2/10

Poor

26 Dec 2025

Jason

The first thing I noticed when I walked into the office was a strong smell of mold/mildew. The same strong smell was in our room. They offered us a different room and the smell was just as bad. The front desk suggested we “keep the ac fan on” to mask the smell. We decided to cancel our booking because the mold smell was too strong and felt hazardous for my baby to breathe. They refused to give any refunds. It would be a nice hotel if they fixed the mold problem.

Leisure Family_with_children