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Sercotel AB Rivas

Madrid · Spain

Francisco Quevedo, 2View location

8.8/10Excellent394 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort8.6/108.6
Condition8.8/108.8
Location7.4/107.4
Neighborhood7.4/107.4
Amenities9.0/109.0
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  • Business hotels
  • Hotels with charm
  • Sustainability certification
  • Design

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sercotel AB Rivas

This chic and contemporary hotel is nestled in Rivas-Vaciamadrid, just 15 km away from the city centre of Madrid and its most emblematic highlights as Puerta del Sol, numerous museums, the best shopping options and entertainment venues such as the popular theme parks.

It is well-connected to the capital, offering easy access to A3 road and only 900 metres from Rivas Futura metro station. Visitors will be impressed by smart design, cutting-edge facilities and host of on-site services.

The luminous and ample rooms and suites offer a modern design and state-of-the-art comforts to provide everything one may need to feel at home. Guests may enjoy a wholesome breakfast and dine on refined dishes at the hotel restaurant.

Those coming for business purposes may take advantage of conference facilities and all guests may make use of Turkish bath and well-equipped gym. The garage and laundry service are also on offer.

Read more about this hotelShow less

With a stay at Hotel Sercotel AB Rivas in Rivas-Vaciamadrid, you'll be within a 15-minute drive of El Retiro Park and Gran Via. This hotel is 11.3 mi (18.2 km) from Puerta del Sol and 11.3 mi (18.3 km) from Plaza Mayor.

Make yourself at home in one of the 84 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature designer toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 8:00 PM
Check-out until 12:00 PM

Hotel policies

No cribs (infant beds) available Professional property host/manager Ecostars Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 12 per person
    • Pet fee: EUR 30 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Faunia 11.8 km / 7.3 mi
Centro Deportivo Municipal la Elipa 15.6 km / 9.7 mi
El Retiro Park 16.1 km / 10 mi
Atocha Station Memorial 16.6 km / 10.3 mi
Paseo del Prado 16.8 km / 10.4 mi
Museo Nacional Centro de Arte Reina Sofía 17 km / 10.5 mi
Riyadh Air Metropolitano 17.1 km / 10.6 mi
Hospital Gregorio Maranon 17.1 km / 10.6 mi
CaixaForum Madrid 17.1 km / 10.7 mi
Movistar Arena 17.5 km / 10.9 mi
National Prado Museum 17.5 km / 10.9 mi
Royal Botanical Garden 17.6 km / 10.9 mi
Fountain of Neptune 17.8 km / 11 mi
Puerta de Alcalá 18 km / 11.2 mi
Plaza de Cibeles 18.1 km / 11.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2007
  • Number of floors (main building): 4
  • Number of floors (annexe): 4
  • Single rooms: 84
  • Double rooms: 84
  • Accessible rooms: 4
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Nearest Bus / Metro Stop
Show 42 more facilities & services
  • Airport
  • Small pets allowed (under 5 kg)Extra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Room service
  • Laundry service
  • Launderette
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • TV lounge
  • Sauna
  • Turkish bath (hamam)
  • Ecostars ESG AI
  • Breakfast buffet
  • Continental breakfast
  • À la carte lunch
  • À la carte dinner
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
    DOUBLE STANDARDPhoto unavailable1 photo

    Sercotel AB Rivas

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE CLASSIC DOUBLE BEDDOUBLE SINGLE USE • CLASSIC DOUBLE BEDDUS.AS-DB

    Photos are not available for this room type.

    Sercotel AB Rivas

    DOUBLE SINGLE USE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Sercotel AB Rivas

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE WITH DOUBLE BEDDOUBLE SINGLE USE • WITH DOUBLE BEDDUS.DB

    Photos are not available for this room type.

    Sercotel AB Rivas

    DOUBLE SINGLE USE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSIC • 1 Bedroom • 16 m²TWN.AS-2
    TWIN CLASSICPhoto unavailable3 photos

    Sercotel AB Rivas

    TWIN CLASSIC

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 3–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-2

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • 220V power supply

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 19 m²DBL.ST-2
    DOUBLE STANDARDPhoto unavailable2 photos

    Sercotel AB Rivas

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 3–3 • Adults: max. 2 • Children: max. 2
    Bed setup
    Sofa bed, 2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Sercotel AB Rivas

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Sercotel AB Rivas

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Sercotel AB Rivas

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Sercotel AB Rivas

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Sercotel AB Rivas

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 19 m²TWN.ST-2
    TWIN STANDARDPhoto unavailable2 photos

    Sercotel AB Rivas

    TWIN STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 2–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-2

    Room amenities

    • Centrally regulated air conditioning
    • Minibar
    • Shower
    • Bathtub
    • Hairdryer
    • TV
    • Bathroom
    • Direct dial telephone
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Central heating
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Sercotel AB Rivas

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Sercotel AB Rivas

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Sercotel AB Rivas

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Sercotel AB Rivas

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE CLASSICDOUBLE SINGLE USE • CLASSICDUS.AS

    Photos are not available for this room type.

    Sercotel AB Rivas

    DOUBLE SINGLE USE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARD • 1 Bedroom • 19 m²DUS.ST
    DOUBLE SINGLE USE STANDARDPhoto unavailable2 photos

    Sercotel AB Rivas

    DOUBLE SINGLE USE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Room amenities

    • Shower
    • Bathroom
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Sercotel AB Rivas

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS

    Photos are not available for this room type.

    Sercotel AB Rivas

    Double or Twin CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Sercotel AB Rivas

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH DOUBLE BEDRoom • WITH DOUBLE BEDROO.DB

    Photos are not available for this room type.

    Sercotel AB Rivas

    Room WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Sercotel AB Rivas

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BEDDBL.AS-DB

    Photos are not available for this room type.

    Sercotel AB Rivas

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS-4

    Photos are not available for this room type.

    Sercotel AB Rivas

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 19 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    Sercotel AB Rivas

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Safe
    • Individually adjustable heating

    Facilities with extra charge

    • Extra beds on demand
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSIC • 1 Bedroom • 16 m²TWN.AS-3
    TWIN CLASSICPhoto unavailable3 photos

    Sercotel AB Rivas

    TWIN CLASSIC

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    Sofa bed, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-3

    Room amenities

    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • 220V power supply
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSIC • 1 Bedroom • 16 m²TWN.AS-1
    TWIN CLASSICPhoto unavailable3 photos

    Sercotel AB Rivas

    TWIN CLASSIC

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Sofa bed, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-1

    Room amenities

    • Bathroom
    • 220V power supply
    • Wi-fi
    • Wheelchair-accessible
    • Shower
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 19 m²TWN.ST-1
    TWIN STANDARDPhoto unavailable2 photos

    Sercotel AB Rivas

    TWIN STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Direct dial telephone
    • TV
    • Minibar
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Hairdryer
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GUEST ROOMRoom • GUEST ROOMROO.GR

    Photos are not available for this room type.

    Sercotel AB Rivas

    Room GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-3

    Photos are not available for this room type.

    Sercotel AB Rivas

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Sercotel AB Rivas

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Sercotel AB Rivas

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSIC DOUBLE BEDSINGLE • CLASSIC DOUBLE BEDSGL.AS-DB

    Photos are not available for this room type.

    Sercotel AB Rivas

    SINGLE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSIC DOUBLE BEDTWIN • CLASSIC DOUBLE BEDTWN.AS-DB

    Photos are not available for this room type.

    Sercotel AB Rivas

    TWIN CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Sercotel AB Rivas

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 19 m²DBL.ST-3
    DOUBLE STANDARDPhoto unavailable2 photos

    Sercotel AB Rivas

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 3–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    Sofa bed, 2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-3

    Room amenities

    • Direct dial telephone
    • Bathroom
    • Hairdryer
    • Shower
    • Bathtub
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Minibar
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 16 m²DBL.ST-5
    DOUBLE STANDARDPhoto unavailable3 photos

    Sercotel AB Rivas

    DOUBLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-5

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSICSINGLE • CLASSICSGL.AS

    Photos are not available for this room type.

    Sercotel AB Rivas

    SINGLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sercotel AB Rivas

8.8
Excellent
394 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.8 /10
Location
7.4 /10
Neighborhood
7.4 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
22 Jul 2026
MATTHEW
Fantastic hotel! Would recommend!
Self
10/10
Exceptional
02 Jul 2026
Eduarda
Everything was good. No complaints
Friends_and_family Family
8/10
Excellent
05 Jun 2026
Kimberly
Los cuartos eran bastante cómodos, solo que no fueron específicos en algunas cosas como por ejemplo en el proceso del check in no me dejaron saber que cobraban por las bebidas y meriendas que estaban en la nevera, me enteré al hacer el check out. Otra cosa que me pasó es que en la barra si uno pedía un café al momento te lo querían cobrar y otros no te cobraban la bebida; y lo que no me gustó es que se dependía de una tarjeta para tener el aire acondicionado prendido y cuando regresaba en la tarde-noche el cuarto estaba caliente (fui en verano). El aire no enfriaba bien, llegó un técnico y dijo que venía después y nunca regresó.
Partner
10/10
Exceptional
18 Feb 2026
Pawel
The hotel is conveniently located next to a shopping center and close to a metro station (in Zone B), making it easy to get around the city. The breakfast was good and offered a decent selection. The room and common areas were clean, and overall it was a comfortable stay
Friends_and_family Friends
10/10
Exceptional
05 Jan 2026
CARINA
We didn't have breakfast
Friends_and_family Family
10/10
Exceptional
22 Oct 2025
Nawar
Great overall
Leisure Family
8/10
Excellent
11 Oct 2025
Patrice
Over all the staff was very friendly and helpful. The down side is the hotel is far away from Madrid and the price does not reflect this. Very nice food in the restaurant.
Self
10/10
Exceptional
05 Jul 2025
Guido
Ok
Business Self
10/10
Exceptional
05 Jul 2025
Guido
Ok
Business Self
10/10
Exceptional
07 Jun 2025
Homer
Decent stay for the night.
Leisure Family
10/10
Exceptional
26 May 2025
paola
I been in this hotel couple times and always have a good experience, great customer services,
Leisure
10/10
Exceptional
19 May 2025
paola
I like everything
10/10
Exceptional
19 May 2025
paola
Great customer services
8/10
Excellent
10 May 2025
Michelle

A really good hotel option.

It is in great shape and the breakfast was good with lots of options. The location is very close to a shopping center with everything you would need. There is no air conditioning so I do wish I had brought a fan. The customer service was excellent.
Friends_and_family Family
6/10
Pleasant
05 May 2025
David
Hotelis ok stayed before. We booked the hotel because it stated that food was available only to find on arrival there were no facilities.
This was a major let down as we had travelled all day to be let down with the one thing that was required.
Partner
6/10
Pleasant
02 May 2025
MARCO

Hotel it’s good but no ac

No ac
Friends_and_family Family
4/10
Poor
26 Apr 2025
Nasir khan
A/C Not worck
10/10
Exceptional
22 Apr 2025
RAFAEL
Very good place
Leisure Family
2/10
Poor
10 Apr 2025
Roberto
Las personas de la recepción son terribles, caras largas, modales bruscos y aire antipático entre otros
Business_and_leisure Partner
10/10
Exceptional
07 Apr 2025
Linda

Great for visiting Madrid if you are driving

Hotel is in a good position as a stop over or a visit into Madrid. Free parking, good breakfast and our room was comfortable. The staff informative and gave us good advice re metro. Metro into Madrid easy to use, frequent and very cheap.
There are several restaurants nearby and the lunch we had in the hotel was good. Would reccommend.
Partner
8/10
Excellent
16 Mar 2025
Edward
Estuvo bien, las personas de la recepción amables, lo único por lo que no le doy 5 estrellas es por el desayuno, estuvo OK
Leisure Pet
10/10
Exceptional
16 Mar 2025
Viktor
I come to Madrid regularly and stay in the Sercotel Rivas. I never had a bad experience Its clean, very friendly and professional staff and has a good restaurant . Metro station is 10min. walking distance.
Business Self
10/10
Exceptional
17 Nov 2024
mhicole
I enjoyed my stay all through, I have zero complaints about this establishment.
Leisure Friends
10/10
Exceptional
20 Oct 2024
Yves

Convenient

Close to the subway and large available parking on site.
Self
10/10
Exceptional
02 Oct 2024
Lourdes
Clean room and hotel staff are accommodating upon checking in.
Leisure Family
10/10
Exceptional
09 Aug 2024
stuart
Some of the fittings were not very new. Breakfast was amazing though and the staff were so helpful
Leisure Partner
8/10
Excellent
26 Jun 2024
Alberto
The hotel is in good condition. Breakfast is great, I would recommend it. You have shopping options in front of street and is walkable.
Leisure Partner
10/10
Exceptional
18 Jun 2024
Genieca
Will always want to stay at this location when visiting Madrid. Can’t recommend it enough!!
Leisure Partner
10/10
Exceptional
07 May 2024
Genieca
Just a classic American style hotel so it was easy to settle in.
Leisure Family
10/10
Exceptional
03 May 2024
Catherine
Wifi not good and room a bit chilly
Leisure Partner
8/10
Excellent
10 Apr 2024
Karen
The personal very friendly however the room a/c didn't work during the whole stay, the food was good on restaurants but the breakfast very basic for a $12eu fee
Business_and_leisure Family_with_children
10/10
Exceptional
05 Apr 2024
Nayra
.
Business_and_leisure Family_with_children
10/10
Exceptional
13 Jan 2024
Gabriel
My trip was to visit a family member who was sick the staff was extremely friendly and helpful. They were also very accommodating to my situation. I would also recommend staying here for the future. There’s no major thrills but a good solid and clean environment which was comfortable.
Leisure Self
8/10
Excellent
08 Jan 2024
Rene

Great Value- Very nice Hotel!

The Hotel was very nice. The staff was very friendly. The room was very clean and spacious. and free parking! Great Hotel, we will stay here again when we travel o Madrid Spain!
Friends_and_family Family
10/10
Exceptional
14 Oct 2023
Ergasto

Excelente

Excelente atención en counter del lobby, excelente habitación y excelente servicio de desayuno. Además amplio espacio para estacionar el auto.
Partner
6/10
Pleasant
10 May 2023
Verified traveler

Terrible soundproofing, unsafe experience

The hotel is clean, and the price is reasonable, however, the night I stay, is horrible. Such a bad end to my Spain trip. When I check in, it's around 11 pm, only two single rooms left, and those two rooms are built near each other with only one door separate two rooms. it's not supposed to be a single room, but a family room. Because of that, it's not quiet at all!!! I know a guy lived next to me, since he was checking in at the same time of me. I can hear he walked in his room exactly like someone walk in my room, I can hear he was watching football, opening plastic bags for sneaks and unpacked his luggage. But I had no issue with that gentleman, it's our routine activity, everyone does it. THE REAL PROBLEM is the room has terrible soundproofing!!! As a young single lady, I couldn't sleep when I can hear exactly another guy did next to me. Usually, I fall asleep very fast, but that night, it's just so uncomfortable and unsafe to sleep. When I went to the lobby and tried to at least get a pair of ear plugs, the manager told me that they don't provide it and asked me to get it myself by walking to a pharmacy store alone at 12:30 am during midnight in a “deserted” place. BTW the room is hot even in April, not recommended for summertime.
Self
10/10
Exceptional
25 Apr 2023
Michael
A very pleasant one night stay on the journey from Santander to the Costa Blanca. Hotel was modern, clean and well located next to retail park with lots of eating options. Breakfast was very good and the complimentary bottle of carva on arrival was a very nice touch.
Would certainly stay again on a similar journey and would highly recommend to others.
Leisure Partner
10/10
Exceptional
07 Oct 2022
Pamela
Everything was clean and easy access to bus and a little walking distance to metro. Overall good place
Business Self
8/10
Excellent
10 Sep 2022
Henry

halfway stopover

Good stopover halfway to southern Spain, very close to A3. Nice outdoor eating area, food expensive but very nice. Dog friendly with extra charge dogs only allowed in bedrooms and out door dining area
Partner
10/10
Exceptional
15 Nov 2021
Stephanie

Ideal for business

Clean hotel, ideal for business trip
Business
8/10
Excellent
25 Nov 2019
Nicola

Pleasant stay

Well appointed, nice bathroom, quiet room, bar staff very accommodating when we wanted a nightcap fairly late , restaurants within walking distance, on bus routes to get into Madrid or a 10 min walk to the metro
Our bathroom door needed some attention- staff alerted
Partner
8/10
Excellent
10 Nov 2019
Diane
comfy beds and clean rooms
staff helpful and friendly
takes an hour by metro to get into Madrid or 30euros by uber
Friends_and_family Family
8/10
Excellent
27 Oct 2019
Verified traveler
The rooms were only able to have 2 people in them, and there were 5 of us so we needed 3 rooms
Leisure Family
10/10
Exceptional
23 Oct 2019
Charles

Great Hotel

Great hotel, friendly and good service. Restaurant does a very good menu of the day and of the night at a very good price. It takes about 20 minutes to drive to the airport but as you join the motorway it can be really busy, so leave in plenty of time.
Friends_and_family Friends
10/10
Exceptional
02 Jul 2019
andrew

WOW

absolutely amazing
10/10
Exceptional
21 Jun 2019
Alfredo

Madrid Work

Awesome hotel, with great breakfast, easy check in, and a great shopping area.
10/10
Exceptional
29 Dec 2018
Verified traveler
Great hotel outside,of Madrid ! 2 minute walk to the train station and excellent start point to drive off to anywhere else in the Country without having to fend off 30 minutes of downtown traffic
8/10
Excellent
28 Jul 2018
Christopher

Good hotel

Arrived late on Sunday. Bar shut !! Staff still managed to get me a beer couldn’t fault the staff. Room really clean ,bar staff friendly would definitely recommend it
8/10
Excellent
25 Sep 2017
Ed

basic and convenient

Not easy to find if you are arriving by car. Basic, functional accommodation and they are obviously skimping on the normal niceties of this type of accommodation, particularly with regards bath-room amenities. But overall was OK.
In the very arid outskirts part of Madrid's spreading suburbs. Metro to the city took about and hour, but at least were able to avoid the city traffic. Free parking was very appreciated.
10/10
Exceptional
31 Jul 2017
Sam

Beautiful hotel and helpful staff

Lovely looking bathroom and room with fantastic view from the large windows in the room. Speaking no Spanish the staff were very helpful and welcoming!
6/10
Pleasant
17 Apr 2017
Verified traveler

Good experience

Overall it was a good stay at the Hotel, walking distance to a nearby mall.
10/10
Exceptional
10 Oct 2016
Verified traveler
Good value for money, clean and helpful staff. Secure parking also a bonus.
10/10
Exceptional
05 Jun 2016
Barry
A very good hotel for the price.
Room was clean and well kept.
Breakfast was fresh and adequate.
Family
8/10
Excellent
05 Feb 2014
Jen

Good for a hotel out of town

This was a perfect hotel for the area. The staff were all able to speak English (which really helped!). There is a big shopping center within walking distance with anything that you would need while traveling. The only downfall is that the area is not true \"Madrid\" - because it's out of the city.
4/10
Poor
27 Oct 2012
Verified traveler

Stay away from AC Hotels by Marriott in Europe

Really, no internet in the room without paying an extra fee? In two weeks in Spain, the only place that did not have wifi in the hotel room. Not up to what I've come to expect from hotels in the Marriott chain. Would not stay there again.
8/10
Excellent
28 Sep 2011
Ian

Hotel A.C Rivas Madrid

Very nice hotel and staff, hotel situated in a nice area
Had a enjoyable stay , and perfect access from airport
Also excellent value for money considering the standard of hotel .. Will Use the hotel again !!!
10/10
Exceptional
11 May 2011
Verified traveler

Convenient

I needed to stay in Rivas, and this is very close to where I needed to be. If you want to be in Madrid, be aware that it's half an hour of subway and 15 min. walk to the subway station. The hotel is clean, quiet, and comfortable. The bed is firm and the bathroom nice. Everything looks new. The only critic I have is for the bathtub glass screen, which does not prevent the shower water from going everywhere.
4/10
Poor
02 Jun 2010
Maria

Not impressed with the area

If you plan to tour Madrid, I suggest to stay around downtown Madrid otherwise you will be taking the subway to get to your destination. If you don’t understand how the subway works stay away from Rivas area.
Family
8/10
Excellent
02 Jun 2010
Jorge

Very nice and quiet hotel

The hotel is very nice, the location is a problem is distance to \"feria de madrid\" and Madrid ( city) is about 40€ of taxi, and the public transport aren´t nera the hotel. If you need to rest, it´s ok, but if you go to Madrid, is better to think another hotel
8/10
Excellent
02 Nov 2009
Verified traveler

Excelleny Hotel for the Value

Very modern and extremely clean hotel located in a highly industrial area of Rivas which caused a problem in finding any nice restaurants. The hotel offers breakast 7 days a week but dinner only Mon-Fri. Hotel is located within a 15 minute drive to Madrid aiport.
10/10
Exceptional
15 Jul 2026
Pedro
Hotel ideal para viagens de negócios e com bom pequeno almoço e funcionarios muito disponíveis. Os quartos eram bastante confortaveis e limpos. Excelente parque de estacionamento e seguro. A repetir novamente
Business
8/10
Excellent
15 Jun 2026
Luigi
Ubicación cómoda. Buen trato del personal.
Self
10/10
Exceptional
04 Jun 2026
SERGIO
Hotel confortable y tranquilo.
Partner
8/10
Excellent
24 May 2026
Christophe
Très bon séjour. Je recommande
Business
8/10
Excellent
04 May 2026
Ana
El agua de la regadera no mantenia la temperatura
Partner
10/10
Exceptional
26 Apr 2026
Guillermo Federico
Fui por escaparme de la rutina de casa y el hotel está muy bien
10/10
Exceptional
08 Apr 2026
Jose Mª
Muy agradable
Self
10/10
Exceptional
17 Mar 2026
mohamed-ali
Au top
6/10
Pleasant
11 Mar 2026
FRANCOISE
Hotel moyenne gamme. J’y suis allée parce que tout était hors de prix plus près de Madrid (match de foot). Ce jour là 130€ pour la prestation m’a semblé beaucoup.
Self
10/10
Exceptional
31 Jan 2026
Saulo
Muy bueno todo.
10/10
Exceptional
05 Jan 2026
Jeane
Todo muy bien.
10/10
Exceptional
09 Dec 2025
Julian
Es un hotel que no defrauda nunca.
Business
8/10
Excellent
08 Dec 2025
Eugenio
El personal amable y atentos.
Leisure Family
10/10
Exceptional
20 Nov 2025
Omar
Tout s'est bien passé. Personnel sympa.
Business
2/10
Poor
16 Nov 2025
Francisco
Cometía un error y en recepción no querían anularme la habitación de la segunda noche. Afortunadamente Hoteles.com sin quiso serlo y me lo soluciono
Business
10/10
Exceptional
19 Oct 2025
Simone
Super Aufenthalt, Zimmer sind gut und sehr sauber, kostenloser Parkplatz am Hotel ist vorhanden.
Leisure Pet
10/10
Exceptional
18 Oct 2025
Ana Isabel
Me encanto todo
Business Friends
8/10
Excellent
07 Oct 2025
Javier
La estancia fue agradable
Leisure Friends
6/10
Pleasant
10 Sep 2025
Jorge
Desayuno sencillo
Friends_and_family Family
8/10
Excellent
07 Sep 2025
Antonio
Agradable
Leisure Family_with_children
10/10
Exceptional
31 Aug 2025
Igor

Muito bom

Ótimo atendimento, fomos muito bem recebidos, limpeza impecável, localização boa .

Única coisa a melhorar , a porta do banheiro não tranca e da pra saber a parte de dentro e poderiam coloca uma tomada do outro lado da cama ( só observação mesmo , pois fora isso foi tudo perfeito por isso as 5 estralas merecidas )
Friends_and_family Family
10/10
Exceptional
18 May 2025
María
Todo muy bien. Buen trato, amabilidad y buen restaurante.
Leisure Friends
10/10
Exceptional
16 May 2025
María Engracia
Toda bien!!!
6/10
Pleasant
07 May 2025
Claudineth

Personal muy correcto

Tuve 2 experiencias horribles. Ambas sin ser culpa del Personal que se comportaron muy eficientes.
Viaje a Madrid con mi Hija para ver una obra de Teatro. Al llegar a la habitacion nos damos cuenta que hay una puerta que comunica a otra habitacion y empiezan a escucharse ( a las 5 de la tarde) unos gemidos/ berridos de una pareja que incomodaban muchisimo. Tuve que poner la TV con volumen alto y no asi podia disimularse el ruido. Pedi cambio de habitacion y fue rapida. Lo segundo, que hacia muchisimo calor en la habitación, dormimos con la ventana abierta y cayo una tormenta con granizos. Calor que no me dejo dormir casi nada y descansamos poco. No habia aire acondicionado. Me explicaron que solo tenian activado el aire de ventilador...algo escaso e insuficiente para la temperatura de la habitacion. Repito: el Personal ha sido en todo momento atento y cordial.
Friends_and_family Family
10/10
Exceptional
19 Apr 2025
Sergio ivan

Buena opción a las afueras de Madrid

Muy buena opción si vas a Madrid en coche o de paso. Parking gratuito y habitaciones cómodas y silenciosas. Además tienen todos los detalles
Partner
10/10
Exceptional
15 Apr 2025
Anna

Ideal

Todo perfecto. Limpieza comodidad, desayuno. Todo muy bien. Muy buen hotel si vas en coche
Friends_and_family Family
2/10
Poor
10 Apr 2025
Hugo
No me gustó
8/10
Excellent
24 Feb 2025
Jose Luis
Incomodidad de entrar y salir de la ducha por culpa de la bañera, alto riesgo de resbalamiento.
Leisure Partner
8/10
Excellent
05 Jan 2025
Frank
Todo muy bien, aunque no paramos mucho en el hotel, por lo demás bien
Leisure Partner
8/10
Excellent
05 Jan 2025
HERMES
Ubicación en un polígono sucio y ruidoso
10/10
Exceptional
04 Jan 2025
Verified traveler

Para repetir

Hotel muy cercano a la estación de metro, cómodo, buen desayuno, buena habitación y amabilidad por parte de los trabajadores.
Muy aconsejable para estancias cortas y
en familia…
Friends_and_family Family
8/10
Excellent
01 Jan 2025
Gaetano
Todo perfecto! Hotel y personal fantásticos. Lejos de la ciudad
Leisure Partner
10/10
Exceptional
31 Dec 2024
Jorge
Todo bien
8/10
Excellent
30 Dec 2024
Frank
Por lo general bastante bien
Leisure Partner
8/10
Excellent
30 Dec 2024
Verified traveler

Encantados con el servicio y limpieza

Nos ha gustado el hotel mucho, el servicio y la limpieza a destacar. Empleados muy amables y serviciales, el desayuno buffet muy completo. La habitación muy cómoda y con todo lo necesario. Hubiera sido de 10 de no ser por la mala experiencia de tener alojados en la misma planta a un club de fútbol con niños pequeños que no dejaban dormir, correteando de noche, dando golpes…recomendamos a la dirección que si quiere que su hotel sea de 10 y no verse afectado por una mala crítica evite alojar a este tipo de huéspedes, más de 100 niños que creían que estaban en una casa de colonias en vez de un hotel.
Friends_and_family Family
8/10
Excellent
25 Dec 2024
Pamela
Me gustó el trato del personal y las instalaciones la verdad que volvería a repetir
Leisure Partner
10/10
Exceptional
24 Dec 2024
Jose
Bien en general
Leisure Family
8/10
Excellent
23 Dec 2024
Rafael
Bien para un finde..
6/10
Pleasant
23 Dec 2024
Sergio
Habitación muy pequeña. No es apta para dos adultos y un niño más equipaje. El equipaje no cabe.
Leisure Family_with_children
10/10
Exceptional
14 Dec 2024
Pedro
Sin comentarios. Todo perfecto. Volveré siempre que vaya a Madrid
Leisure Self

Location & surroundings

Sercotel AB Rivas
Francisco Quevedo, 2, Rivas Vacia Madrid, Spain

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Sercotel AB Rivas

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