Name: Pattaya Loft Hotel
Address: Moo 9 Nongprue,PattayaKlangSoi 12, 177/3, Pattaya, Chonburi, 20150, TH

8/10

Excellent

10 Jun 2025

PAUL VINCENT

Staff obliging and attentive. Minor plumbing issues at first but corrected by staff quickly

2/10

Poor

15 Feb 2025

Mehedi

Worst service ever, staffs are very rude and aggressive . Rooms smell very bad and very unhygienic. Do not book this hotel in Pattaya.
The door lock was broken when we informed them the receptionist was aggressive .

6/10

Pleasant

10 Feb 2025

Aung Maung Zaw

Shower not convenient, hot water

Leisure Family

2/10

Poor

17 Jan 2025

Steve

Full of indians rooms stunk like indians

Leisure Self

6/10

Pleasant

18 Nov 2024

Simon

PATTAYA NOVEMBER 2024

Nice hotel in a good location.

Staff were friendly and helpful.

Price was very good.

Business

4/10

Poor

11 Feb 2024

Russell

Very rundown hotel, needs everythung replaced, the pictures are not what is provided! Door handle fell off, floor tiles in halls loose and sliding. Swimming pool wrong color water. Left after 1 night to new hotel.

Business_and_leisure Partner

2/10

Poor

02 Jan 2024

Johan

We had to check out before even staying one one night despite we already paid for 3 nights. Very low stabdard

Friends_and_family Family

4/10

Poor

31 Dec 2023

Teppei

年末だからか朝食なしで一泊7000円だった。
立地、アメニティなどは7000円の内容ではない。5000円なら納得できそう。

2/10

Poor

30 Aug 2019

Verified traveler

The hotels is mainly for the Indian population, the standard of the cleaning service is shoddy, the bathroom mirror was not cleaned the whole of the 5 night stay, the balcony was full of pigeons poo, , i would definitely not recommend this hotel to any of my friends . As for Pattaya great place for a holiday.

8/10

Excellent

09 Feb 2019

Md Salim

Amazingly amazing.

It is an excellent location. They had delicous breakfast. Asian and continental available.Staff were beyond amazing. Hotel has lunch and dinner available, 200 Thai bath (Thai currency) pp. Hotel has travel agent and taxi desk.

6/10

Pleasant

02 Dec 2018

DD

Staff very friendly and helpful. Very bad tv reception. Manager did his best to make our stay comfortable. Thankyou. Breakfast poor for westerners but Indian clientele well catered for.

2/10

Poor

04 Nov 2018

Vijay

Hotel maintenance staff was rude and lazy. The housekerping was poor.

6/10

Pleasant

26 Aug 2018

Joe

Basic simple nothing special

3rd time there in 4 years. Getting progressively worse. Its a room. Reasonable. Food is 2 out of 5. Could use some renovations. Wont stay there again.

Partner

6/10

Pleasant

05 Apr 2018

Sanjeev

Uncooprative staff

I always stayed at this hotel. But this time there was a great mess and staff was rude and uncooprative. This time they impose so many huge panalties & fine.

Family

6/10

Pleasant

09 Mar 2018

Verified traveler

Staff quite misserable. No greatings. Bellboy walked out of room and left door open.
Breakfast choice for a westerner was worst i have ever seen.

2/10

Poor

27 Dec 2017

matthew

Poor hotel

This hotel is extremely filthy. Everthing is broken. Nothing like the pictures or description. Not worth the money. Very disappointed had to get another hotel

Family

8/10

Excellent

05 Nov 2017

sadathulla

Good for a few days but lobby is average

Family

6/10

Pleasant

09 Jul 2017

Jon

It was ok

Good location

Family

8/10

Excellent

04 Jul 2017

Jon

Good value for the price

OK place to stay. Not the best but not bad. biggest issue is the bed is hard and lumpy with springs and seems poking up. Decent walking distance to the beach. close to some of the party streets at night. Room condition shows a bunch of wear and tear. Some staff can speak enough English to get problems fixed. Staff was well mannered and easy enough to deal with.

Family

2/10

Poor

06 Jan 2017

Corey

Worst Hotel Ever.

the hotel was not clean, my linens were not changed once after a 7 night stay even though I asked repeatedly, the toilet paper and other amenities were not replaced during my room \"cleaning\", not even all the empty bottles were removed from the room.

customer service at this location is non-existent, they couldnt call me a taxi to the airport thats too difficult, nor could they restock my fridge or bring water when I requested. I would never stay here again

Family

2/10

Poor

22 Dec 2016

Reuben

It was one of the worst experiences of my life I've been too popular with my family and my kid the service was horrible the receptionist was rude and and on the website it was mentioned by booking at hotels.com that there is childcare available but I can't reach you on the hotel there was no childcare available which is very disappointing as most of the trips are planned according to that

Family

8/10

Excellent

19 May 2016

Verified traveler

You get the privacy you need

No issues at all with hotel. Its pretty clean. A lot of people from Indian in the lobby so it can be loud but once you get to the elevator its totally quiet.

4/10

Poor

12 Feb 2016

Verified traveler

Worst hotel in Pattaya. wont book again

Very worst hotel in Pattaya. Day Receptionist not response properly. They dont know basic front desk experience. Very poor attitude. Worst swimming pool, very dirty. Only one plus is Big room, rest everything worst in this hotel. I wont book again this hotel in future.

Family

8/10

Excellent

22 Jan 2016

Verified traveler

Nice hotel, close to main city.

Well, it's kind of 2.5 star hotel. Mainly for Indians clients. We booked family room, which was pretty big. I guess 10 people can easily fit in that room. Location is not that great, it's in the street, hard to find.
They might have lot of guests coming so they really don't take care of the hotel, it's different than pictures provided by hotel. Well the staff is not too friendly but it's not there fault, it's the client base they have.
Overall it's ok kind of hotel, Good for what they charge.

6/10

Pleasant

12 Jan 2016

Verified traveler

Mumbai in Pattaya

Overall condition of hotel were ok, not a bad hotel as for room and newness. However the owners have made the decision to market the hotel to Indian guests, not keeping an open mind too others. For example, the breakfast buffet is 95% Indian food. If you are any other nationality other than Indian you will find it difficult to eat the buffet on a daily basis. It needs to be stated on there advertisements that the hotel is geared toward Indian guess so the public understands before booking. I would choose a different hotel if in the area again..

2/10

Poor

06 Jan 2016

Verified traveler

Not recommended.

Big disappointment, room wish derty,
I slept in suite room 3000 Thb for night.I had to pay 100 thb for another towel,

2/10

Poor

16 Aug 2015

Ganesh

Worst hotel I have ever seen in my life... I booked this hotel due to my friends because they booked this hotel 1 month before and their budget was limited but believe me if you spend few money more, you can get the best hotel than this... Everything is worst in this hotel...staff, room,location,..your stay become worst if you select this hotel

Family

8/10

Excellent

06 Jul 2015

Jessie

Another fun Pattaya trip

Room was great, comfy bed. Had a blast.

Partner

8/10

Excellent

04 Jul 2015

Jessie

Had a great time.

I was there 3 years ago, and the property is completely the same since then. Wasnt bad at all. We had a great stay overall. I would stay there again.

Partner

6/10

Pleasant

18 Jun 2015

Verified traveler

citin loft

Hotel standard was good, the staff were very helpful. The location was slightly away from the nightlife and quiet.

Partner

2/10

Poor

11 Jun 2015

Rishi

Food not good

This was my 2nd time in citin loft. Hotel has lost its charm. I went there just cauz they served good food but this time it was pathetic. Stayed there was fod 4 nights and they served same breakfast all days. Ni change at all.... For 1 days they were out of breads and eggs.. these are basic thigs which every hotel has it. Staff was OK. Language is a big problem. Very less ppl speak english. I visit pattaya once a year and will not stay in citin loft again.

4/10

Poor

05 May 2015

Sanjay

Good staff but not good hotel to stay

Sometimes air-conditions & some times wifi not working in rooms

Breakfast same menu I had for 5 mornings no change in menu

Not good quality of food .

4/10

Poor

15 Mar 2015

Robindro

try to avoid.

room service was not up to the mark. not hot water in the bathroom, call the room service many time but they never came to rectify the problem so all 4 days no hot water. try to avoid this hotel.

Family

8/10

Excellent

20 Jan 2015

venkateshwar

NICE PLACE FOR A TOURIST IN PATTAYA

WONDERFUL STAY. NICE PLACE TO STAY SPECIALLY FOR INDIANS...
THE COMPLIMENTARY BREAK FAST IS AWESOME...
NEAR BY IS MASSAGE SPA, FAMILY MART, SEVEN ELEVEN, & OTHER LOCAL INDIAN RESTAURANT...

Family

8/10

Excellent

14 Dec 2014

Verified traveler

Good clean hotel, good value for price

Very clean, comfortable rooms. Also very spacious. Do not recommend breakfast there, not anything wrong with it but there are places that give better value for money not far from hotel. Hotel is about 5 min drive from main Pattaya beach road, so not really walking distance. If youre looking for walking access to majority of bars etc. I recommend staying closer to Pattaya beach road.

6/10

Pleasant

21 Oct 2014

xitrum

my experience

room is good
breakfast is ok

-Location is not good ,deep away from main road.
-bed sheet look not clean ,
-officer in night time look not professional
even how they dress

suggestion. hotel should provide taxi available.

Family

10/10

Exceptional

14 Oct 2014

Verified traveler

INDIAN FOOD AVAILABLE WALK ABLE TO CENTRAL PATTAYA

WE REACH BY 1PM THEY ALLOT THE ROOM
INDIAN FOOD AVAILABLE BREAK FAST SUPER
TRAVEL DESK SUPER DRIVER MR K IS POLITE AND FRIENDLY
OVERALL SUPER BUT THE STAFF WILL NOT FREE IN ENGLISH
7 KILOMETER TO WALKING STREET
VALUE FOR MONEY

6/10

Pleasant

11 Oct 2014

Abdullah Al

It was a very unusal and unsatisfied place

It was too much far from the beach and it had a swimming pool and a controler of everything but still it was not a good hotel at all.....I don't know that everyone liked it or not but for me it was a very unusual and unsatisfied place.

Family

8/10

Excellent

21 Sep 2014

mohit maheshwari

well stay

Nice rooms good location with best price.

Family

8/10

Excellent

11 Aug 2014

dinesh

nice

very nice hotel .....gud stay

Family

8/10

Excellent

23 Jul 2014

y2k

Good, near to Beach, Shoppings, Restaurants

Actually the Check in time is 2pm,
we reached at 11am, we got the room without any extra charges,
this is possible when the hotels rooms are available...

Breakfast buffet is nice...

Rooms and maintenance is good...

Reliable...

2/10

Poor

21 Jul 2014

DAVID

needs tlc

first impressions were not good,seats at reception torn and worn,first impressions of room were so so,but pink stains on wall ,no idea what it was,cola stains inside fridge,panel below sink with screw exposed,fingerprints on bathroom tiles work that out for yourself,fingerprints on balcony door,dust behind seats basically a total lack of thorough cleaning.Couldnt get hot water for shower,fixed after 3rd ask,couldnt get cold water to brush teeth ,fixed after 3rd ask,toilet leaking after every every flush,towel left on floor to soak up water,asked for this to be fixed 5 times it was still leaking when i left.Half kitchen had no cutlery or plates,i asked why and was told to get my own from the cafe! I asked for an iron to iron my clothes they didnt have one,the only hotel i have ever stayed in without an iron.I never ate in the cafe probably because of general uncleanliness of the room,and corridors which had paint peeling off walls on 3rd floor.Maid service ok apart from change of bedding which they supplied with red dots on it again work that out for yourself,2 remotes for 2 tv`s one didnt work,wi fi constantly crashing.My view from room 273 was a waste ground area with tin shacks which was occupied by a dog which barked all day all night ,balcony table had bits of food stuck in it,overall a ghastly place,definitely NOT RECOMMENDED!

10/10

Exceptional

14 Jul 2014

Verified traveler

nice

good...........................good...........................good...........................

10/10

Exceptional

27 Jun 2014

Ak

Very Good Hotel

The Hotel is very good have well done big rooms with 2 swimming pools & clean massage parlour and is located in a By-Lane near to the beach.

10/10

Exceptional

24 Jun 2014

GARVIT

GREAT ROOM

IT WAS NICE AND COMFORTABLE

Family

10/10

Exceptional

14 May 2014

Satish

Nice Location

The hotel room are very spacious and all the amenities are being provided and is at very good location.I was initially skeptical about the actual hotel room as I have booked based on the website photograph and review but the reality is that the rooms were much better looking in actual than it is in the website.

8/10

Excellent

01 Apr 2014

Hemant

Good Hotel. Close to all basic needs

Good facilities, All need shops near by with variety of meal options. Helpful staff, Pool.

2/10

Poor

18 Feb 2014

Pete

Overpriced, downgraded to a lower standard room

After booking a one-bedroom suite I checked in to the hotel and discovered there was no balcony (as shown in the picture) and no refrigerator in the kitchenette, and the WIFI and safety deposit was not working. The room was located on the roof of the top floor and the lift only goes up to the level below. It was very dark outside and there were three separate timer light switches which were difficult to find on the way to the staircase. Due to the issues with the WIFI and safety box, the hotel manager told me he would move me to another room the next day. The hotel was fully booked so they could only give me a standard double room, which was fine (aside from the very slow WIFI connection) but the hotel reception and manager did not seem to accept that I was due a refund for the difference in the standard of the two rooms. The room that I booked was 60 square metres with a kitchen and separate bedroom but the standard double was only 36 square metres. It was only aftter I explained to them several times that they agreed to contact hotels.com to sort out a refund, but when I was checking out I was told that I would have to contact them myself.

6/10

Pleasant

18 Feb 2014

mayur

good for bachelors and family as well

this hotel has lots of facilities like 2 swimming pools, good food. Hard rock hotel is near by, so if you wanna enjoy saturday night foam party this is pretty near by. there is a familymart right next to the hotel and its open 24 hours. lots of Indian restaurants near by.

only disappointment was the room, we had booked a tripple room but it had some door issue, but the manager here is very friendly and way too cooperative. so he instead gave us a different room which had 2 beds but other things were better from what we booked.

best for bachelors, but families can also enjoy stay here. cleanness and hygienic.

2/10

Poor

07 Feb 2014

Verified traveler

Do not stay!

First night we arrived we turned back the covers to find stained sheets and a copious amount of unknown pubic hair! Each experience got worse...hot water intermittent at best it was mainly cold water with spurts of warm. Room which was meant to be deluxe was not deluxe at all. Free shuttle...never in business even though the shuttle was working when the driver needed groceries. In the end we cut short and went to the Dusit which I would reccomend.

10/10

Exceptional

22 Jan 2014

Pax B

Typical vacation break in Pattaya

I've stayed at this hotel numerous times. Everything is great, the staff service you name it. The location is okay if you're a lone traveler, this is a diamond in the ruff type hotel. They've attached the newer wing mainly for family and groups. Even though this is a family friendly hotel, however Pattaya in my opinion is not a place for a family to travel. The breakfast are kinda okay. Since 2009 the hotel manager has been of India decent so it is more of a traditional Indian breakfast. Overall I do recommend this hotel. I always ask for the older wing since the rooms are way larger than the new wing.

4/10

Poor

09 Dec 2013

mingyan

cheap

bad

Family

8/10

Excellent

24 Nov 2013

Shieldsman101

Good hotel for £30 a night - cold breakfast issues

Overall i find this hotel good value with lots of positive points. I often stay here and although a little way out (10 mins walk to Beach Road), for £30 a night with wifi, breakfast, large rooms (clean), friendly staff, and modern- it does well.
I read some reviews who said the staff and unfriendly. This is not been my experience on about 5 visits.
My main complaint last time was breakfast. Not enough staff and items not topped up. This time I had breakfast twice... one late on at 10.0 am, the other at 8.00 a.m. Much better staffing... they wanted to help if an item was missing. Still had good choice of food... help yourself to fruit, cooked food, toast, drinks, thai food, etc. They now cook eggs... e.g. fried, and leave they to get cold. Please cook eggs fresh in front of the customer and do not leave to get cold. The first morning all of the food was pretty cold (10 am) - the second morning food was warmer (8 am). So they need to make sure that hot food is hot enough for the whole of the time.
So still some improvement needed but I still consider this a good place to stay and would do so again in the future.
PS.. I would a cheaper hotel (£5 a night) - not as modern - more tired, but with a superb breakfast and more central - Bay Breeze.

4/10

Poor

15 Oct 2013

Jim

The room nothing like the picture on your site

I wouldn't pay £10 a night let alone £23-27 a night I paid you for my stay, because of that I did not enjoy my 16 day holiday because of that hotel

8/10

Excellent

06 Oct 2013

Johnny

Service

Good. Many Indian tourists stay there.

Family

4/10

Poor

17 Sep 2013

Ben

Not what it used to be.

I stayed in Citin Loft Pattaya many times. It was a newish hotel. Large rooms. Nice floors. Nice beds. Shower the only let down. Breakfast was very good too. It had been about 2.5 years since my last stay and they appear to have bought the hotel building next door. I was now staying in that one, which is older. The room is very basic. Not newer and nice like the other building. Breakfast is poor. Cold eggs and poor selection. Hotels like this need to either put their prices up and do much better or put the price down a little bit. It is not good enough, not expensive, but you can get better for your money. Compared to Bangkok hotels it is awful. So I have the memories of a good hotel here 4-5 years ago, but unless you can get to the nice building, don't bother. There was also a huge argument going on at 7am outside out room. Rang reception and they did nothing about it. Ruined that night, so stayed elsewhere for 2 nights and then came back for last night, which was better. Things like tea and coffee not complimentary. Wifi was free, thank god. Try somewhere else.

10/10

Exceptional

15 Sep 2013

Sam

One of the best hotel you can stay in

As i said before it was a very good expirence and plus the service of the hotel staff was amazing. The hotel was very clean and it was close to all the places.

6/10

Pleasant

03 Sep 2013

Verified traveler

Average but good

8/10

Excellent

22 Aug 2013

Lucky

Nice hotel for a budget stay

I lived 4 nights with my wife on my vacation. The hotel was nice to stay at, location is good, about 15 minutes walk to Pattaya Beach & 20 minutes walk for Walking Street.
Staff hardly knows english however, the manager is an Indian & is always ready to help you with anything you want.
The pool is open only from 9 am to 7 pm which was kinda a turn off for me since I like to be in the pool before I hit the bed.
Breakfast was below avearage in terms of variety & about average in terms of taste.
Room size was sufficient.
Overall a good budget stay.

10/10

Exceptional

21 Aug 2013

Verified traveler

amazing hotel at unbelievable price

I stayed at citin loft for 5 days from aug 10 to 15. It was a very pleasant stay. We had the deluxe suite which was comfortable well maintained and clean. It certainly lived upto its suite title. Very luxurious and affordable, thanks to a great deal from expedia. The staff was very friendly and helpful. The manager mr. Ajay is extremely nice and co-operative. Would love to stay there again.

8/10

Excellent

10 Aug 2013

Maulik

Nice Hotel .. ok service

Was a nice hotel .. but service was bot very good .. liked cleanliness .. never ask for room service as they would never come ...

6/10

Pleasant

02 Aug 2013

Phillip

Facilities: Nothing special; Value: Inexpensive; Service: Rude, Sloppy;

2/10

Poor

23 Jul 2013

tongy

it's not worth to stay here

if you are looking for hotel that clean and comfortable.do not come here.The picture that you see from the web-site it's totally different when you come to stay here .if you want to try do not expect too much you will be dispointed

Family

2/10

Poor

13 Jul 2013

harold

disappointment

every thing inside the room were old, broken and unmaintained, except the room size is big as we stayed in a 2 bedroom, people working there didn't smile at all, never want to stay again..... location also not easy to find, and the road is small as well

10/10

Exceptional

28 Jun 2013

Vinay

Loads Of Fun

The experience was a good one. The staff is very friendly. The rooms are spacious and clean.

8/10

Excellent

27 Jun 2013

Prashant

My stay at Hotel Citin Loft Pattaya

My experience with Hotel Citin Loft, Pattaya was a very pleasing one. The suite I stayed in was very good and spacious , very clean , had 2 balconies with a decent view , beds and mattresses were nice and comfortable , bathrooms were very good , staff spoke to me and my family lot of times in Hindi.

I would surely stay in this hotel next time I go to Pattya. The location of this hotel was very close to the main market in Pattaya and also close to the beach. Mr Ajay Verma - GM of this hotel was nice and warm and was of good help,

Yes the hotel's breakfast shoud have more of Indian dishes.

8/10

Excellent

25 Jun 2013

Peter

Citin Loft this time lucky

This is the third time I have stayed in this hotel. Friendly courteous staff. AJ the manager always goes out of his way to help you. Wfi always quick. Value for money.

8/10

Excellent

18 Jun 2013

Vishwesh

Good Hotel

Overall experience in hotel was good. Staff was friendly and helpful to guide tourists. Breakfast was good. Rooms very clean and spacious. People looking forward to a stay in Pattaya can definitely go ahead and think of staying in this hotel.

Family

4/10

Poor

04 Jun 2013

Raymond

Calculative and Unfriendly Hotel

Located in a small lane, 25 minutes walk to beach, furnitures are old. Shower heads rotten in both bathrooms and water not hot at all. Not much choice for breakfast. Worst things are they only provide 1 room card strictly for 4 of us and check out time strictly 12pm, 1000bht fine if exceeding the time. I swam on the other 2 hotels but not this one. only advantage is the family room we stayed was very very big. Never go back to this hotel anymore.

Family

8/10

Excellent

15 May 2013

Verified traveler

Citin Loft review

Wirless Internet is quite good, friendly staff, rooms quite comfortable some with DVD's, there are 2 section to the hotel a maximum of 7 floors each building. This is my second stay in this hotel I will come again.

6/10

Pleasant

15 May 2013

michael

Bring your air freshner

Its a nice place except for two things. First the family room is not the same as the pictures at all. and the second thing was that the bathrooms smell so bad because of the drains...

Family

6/10

Pleasant

03 Mar 2013

Verified traveler

Not as good as I remember....

Disappointed from my last stay....
I appears to be construction always.
The hotel seems to want to charge for everything.
Overall needs improvement. Even the key cards are broken and taped together....

6/10

Pleasant

12 Feb 2013

Scott

Facilities: Everyday; Value: Reasonable; Service: Below average; Cleanliness: Clean;
Ok if on promotion but better value out there. Firm beds, very high pillows and airport style 1000m rolls of toilet paper in rooms. Not a dream hotel

Partner

8/10

Excellent

10 Feb 2013

shieldsman101

Potentially very good but...

I stayed for two 3 day blocks at about £28 a night including breakfast.

I usually stay here when visiting Pattaya as overall it has what I want for a reasonable price.

My first stay was in the new part – smaller rooms but everything works. The second stay was in the older part – larger room, shower and bath. I prefer this except ofr the lack of hot water in the shower room. If you switch on the hot water in the basin, leave it to drain, then try the shower you can get hot water using this technique. If you don’t … cold shower for you!!

The breakfast is too hit and miss. Potentially it is good enough with a choice of cereals, fruit, Thai food, freshly cooked egg with ham, hotdog, toast, tea, coffee and juices, etc. The reality it that food is not topped up so you can find yourself with no basins, or juice left, all of the ham has gone, tables not cleared. On one occasion at 10.0am (half an hour before the end of service) all 3 staff had left the restraint and stood outside at reception chatting. Nobody was available to cook anything.

The location of the hotel is not ideal – up a back street and 10 minute walk from the sea front, but the wifi now works well throughout the hotel with easy on site parking if you hire a car.

Overall decent value for a fairly modern hotel (with pool). Could be better if breakfast service was up to scratch and add bacon (even if streaky bacon). They also need to sort out the hot water for the shower.

Potentially 8 but currently 7 out of 10.

6/10

Pleasant

07 Jan 2013

Penny

Not the best

The hotel was basic , clean and the poor lighting made it dull , breakfast was not exciting , the showers ran cold and the facilities were not family friendly , the location was appalling. The hotel was situated in a run down very smelly area

8/10

Excellent

03 Dec 2012

Paul

Facilities: Everyday; Value: Economical; Service: Courteous; Cleanliness: Lovely;
Breakfast was a good selection of foods.

Family

10/10

Exceptional

15 Oct 2012

Robert

best 3 star hotel in pattaya

the citin hotel a great hotel to stay nice clean rooms the staff are always nice i have stayed in this hotel 2 times now never had one problem

8/10

Excellent

28 Aug 2012

Karen

Enjoyable stay in Thailand would stay here again

We stayed here before a couple of years ago when they were building the new block so knew more or less what to expect . The family suite is large and spacious and clean and great value. there is a large fridge to put drinks, food etc in and we got our mini bar removed on arrival.just to save any confusion. You have to leave some money as a deposit on arrival to cover any glass breakages etc. The breakfast was ok with freshly cooked egg dishes but very much geared towards the asian market - it unfortunatley no longer caters for europeans/ english taste palettes - ie croissants , danish , streaky bacon, pancakes , selection of cereals which we had previously have been removed from the menu which is a shame .There are two pools - an outside one which really in the shade and more like an indoor pool which has result freezing cold water and therefore not plesant to swim in - the children came out shivering after about 6 minutes of using it , and a new indoor pool which was not in use as it was opening soon. Hopefully the indoor pool will be heated as a freezing cold pool is the down side of the hotel , especailly as in August there are jelly fish in the sea . The hotel provides transport to Tops which is complmentary but unfortunataly due to staff shortages it just goes one way only so you cant catch it back , and quite often is not in avialble because it was being used for other things or the driver wasnt there .
The hotel is in a quiet location and would stay again

Family

8/10

Excellent

26 Jul 2012

Sarco28

Citin Loft Pattaya

Citin Loft, is a very nice hotel with great smiling staff always ready to help with anything, they always ask how you are, if everything is ok, they always open the doors for you in the lobby area... We´ve ordered a TrippleRoom for 2 adults and 2 kids, and the staff ment that the \"kids\" bed was to small for ém, so they upgraded us to a Tripple Superior Room (bigger beds) within 10min. of arrival, no costs at all !! Tyvm :o)

Family

10/10

Exceptional

24 Jul 2012

Robert

nice clean hotel with friendly staff

citin loft is the best 3 star hotel i have stayed in Pattaya and i will be booking up again soon to stay there again

10/10

Exceptional

16 Jul 2012

RiRi

Superb with reasonable price

I spent my time here at Citin Loft Pattaya with Superior. Anyway I got upgraded to Deluxe Suite (Awesome) The room very specious. and comfy. I enjoy the big space of room. Bathtub and rain shower is perfect!. Anyway Breakfast is not much choice. however I still prefer this hotel for my next trip.

I strongly recommend this hotel both couple and family. Because I saw the family room is very big. I quite surprised with the rate they are offered while I checked in. I will try this room for next time.

6/10

Pleasant

09 Jul 2012

sunil

Quite satisfied, not value for money

Clean and good location. Walking distance to beach. Would have appreciated if b/fast was complimentary. Please hire english speaking staff.

Family

2/10

Poor

22 Jun 2012

KUNAL MEHRA

bad experience

too much bad expeirence . not good room but cheap in money.

Partner

2/10

Poor

06 Jun 2012

Mike

Awful hotel.

Awful hotel, no hot water, room stank of drains, room dark & dingy. location poor, breakfast buffet empty. For little extra money try amani nova suites which is five minutes away, but miles apart.

10/10

Exceptional

06 Jun 2012

Verified traveler

Awesome experience

Very nice and comfortable. Good experience. I loved pattaya more because of citin loft...

2/10

Poor

17 May 2012

Verified traveler

Next time I'll never booking this hotel...

8/10

Excellent

03 May 2012

Mike & Bev

Would stay here once again

Quiet location ,good size room and free to take a guest in...for the price overall a good hotel....my only gripe is on my recent stay of which have been many this time other guests were rather noisy and inconsiderate but this is due to the visitors and not the Hotel.

6/10

Pleasant

03 May 2012

Verified traveler

Service eaual to price

The staff is very rude and non supportive.. They dont have any concern for the guests and service is not upto the mark... But yes at this price u wont expect but at least the customer service should be good.

8/10

Excellent

10 Apr 2012

Denise

Citin Loft is a great little budget hotel

We booked this hotel for the convenience to dental clinic and were happily surprised when we got a fantastic little suite. It is a 10 minute walk distance from the Beach, but the hotel offers a shuttle to a near to the shopnear the beach if you want to go. The pool is great so there is no need to go to the beach. We enjoyed our stay, and the included breaksfast is one of the best we have had in Pattaya.

6/10

Pleasant

03 Apr 2012

Brent

Ok for the price

The Citin Loft in Pattaya was ok for the price. The location was in an ok area - would have been nicer to stay closer to the beach. The room was huge, however, the beds were uncomfortable. In addition, the front desk was not very helpful, unless you wanted to buy something from them (tours, etc). But if you just asked simple questions about the town - they pretended they didn't understand you.

10/10

Exceptional

02 Apr 2012

Denise

Under rated little gem in Pattaya

Very happy with this hotel, it is the 2nd time we have stayed here and find that it is comfortable and clean, The breakfasts are probably the best we have had in Thailand. That is average over all, but still the best we have had in Thailand. It is a moderate priced hotel and it delivers above moderate results. They have just doubled the size of the hotel and have built a second pool, hopefully there will be one for screaming children and one for those who appreciate quite.
The rooms we have stayed in have been quiet, and with a lovely balcony.
This hotel is a little bit away from the beach area with all the bars etc, but there are some good eating places and the hotel have reasonable meals at reasonable prices. A shuttle that will take you to the Tops Shopping centre right next to the bars etc. Not a long walk back from tops, maybe 15 minutes with plenty to look at on the way.
The staff are nice and actually remembered us from our previous stay.
This time we stayed in a suite, and it was enormous, bigger than my daughters appartment.
We will book there again.

4/10

Poor

16 Mar 2012

Verified traveler

I will not come back!

The room is not so clean, no matter desk & floor.

6/10

Pleasant

09 Feb 2012

Gilbert

Good Value for Money

It is of Good Value for Money, convenient to everywhere in Pattaya, all within 10-15 walk (to the Beach, Central Festival Shopping Mall, Big C Extra, Bars.......)

4/10

Poor

05 Feb 2012

Verified traveler

Citin Loft Pattaya

Disapointing hotel room not suitable for 2 let alone a family the rooms are very dark no day light 1st room i had was 777 and got changed to 771 forget the pictures are not true to life, the hotel is crap, had a day with only cold water on the showers, then came in 1 night and had no water at all promised it would be on that night, it did'nt come on till the following day

4/10

Poor

23 Jan 2012

Verified traveler

a bit far away

not a bad hotel, but it is showing it's age. the only drawback is its location. quite far from central pattaya. the only drawback is that the pool is on ground floor with no direct sunlight

6/10

Pleasant

22 Jan 2012

John

Large Room Inexpensive

The Citin Loft is a reasonable hotel choice, breakfast was good, but there was nothing about the hotel that was outstanding. The staff was nice enough, their English fair to good. The room was huge and very clean, but not really very attractive. The internet was not good at all. I had a lot of trouble with it and can't decide whether it was their fault or something special about that part of Thailand.

I would recommend this hotel, but it is not very close to the beach. I would consider staying again, but might also look for other options.

6/10

Pleasant

22 Jan 2012

nigel

Citin Loft Hotel

awkward to find way back to hotel at night when not used to the area.easy to get lost in
the back streets.Hotel ok,never had any hot water in bathroom in 2 week stay.

4/10

Poor

11 Jan 2012

Verified traveler

Very Disappointing Stay

This hotel room may be cheaper then most hotel rooms you find here and \"looks\" wise the place actually presents itself as being somewhat extravagant. However the looks are deceiving. First I had multiple troubles with the rooms key that was given to me. When I first got the key it wouldn't turn on the power to my room. After I got the key changed it wouldn't open the door to my room. So I had to ge the key changed again. The very next day, after coming back from being out in town, my key had expired and wouldn't open my room again so I had to get it changed a 4th time. Second, the place stated it had wifi in the room but I spent multiple hours just trying to connect to any of the 4 network available there in which I would keep getting connection errors. After I finally got connected the internet ran extremely slow making it almost pointless to use. Lastly, there is a huge sign saying you can not bring any food into your room meaning you will either have to go eat out or at their cafe they have in the hotel which is expensive. So if you are wanting a room to use to just be able to sleep or watch TV this suits that purpose just fine. But paying a little bit extra means you should be able to enjoy all th amenities most hotels will offer. I will not be staying here again.

8/10

Excellent

04 Dec 2011

Verified traveler

Quiet location, clean room

The hotel was located in a quiet area a about 5-10 minutes walk from the main road. The room was really big and spacious. Almost too big for two persons. I love the remote control for the lights and AC. In other low-cost hotels, the AC is usually very noisy. This room has three different settings on the AC. In the quiet mode it's not very noisy for when you sleep.

The bahtroom had both a bath tub and a shower. There was no shower in the bath tub tough. And the shower had no hot water for some reason. Therefore I had to shower my hair in the bath tub which was a bit inpractical.

There was complimentary WLAN internet in the rooms. The signals were also great as there were one transmitter in each floor. The speed was very good.

We needed to make a copy of some documents and asked if the reception could do that for us. They told us they couldn't. Even though they have a copy machine (they copied our passport on arrival).

There was a complimentary transport (two-row) from the hotel to destinations nearby.

8/10

Excellent

13 Nov 2011

Verified traveler

Very Impressed!

Hotel was excellent for what I was expecting. It was super clean and free taxi service into town always on time and I never waited more than a minute. Breakfast was adequate and internet was very reliable. You had to walk 3 minutes to get to a main road. Towels were a little old in the rooms, but the rooms were 4.5 star quality. Quiet location and a nice pool for a quick dip but not for laying out in the sun as it is mostly covered. Very happy with my family's stay at the Citin Loft.