Name: HARRIS Hotel and Residences Riverview Kuta - Bali
Address: Jalan Raya Kuta No. 62 Badung, 62A, Kuta, 80361, ID

2/10

Poor

11 Jun 2026

Myrna

It's terrible , small ants is everywhere the room not clean enough . The staff is pretty nice . The breakfast was good .

Won't be back to that hotel .

Family

6/10

Pleasant

15 Jan 2026

Natalie

Hotel in general is quite outdated compared to the photos. Rooms need alot of work, no basic amenities in the rooms i.e plates, bowls, cutlery etc no microwave either. In the bathrooms no shampoo/conditioner/body wash which other hotels generally provide. Kids pool is quite seperate from the main/adult pools so you have to choose which one you want to be at for the day. Breakfast is quite underwhelming so don't expect much however, staff are very friendly and willing to go above and beyond should you need anything.

Friends_and_family Family

10/10

Exceptional

18 Nov 2025

Shelley

We stayed at the Harris hotel with 2 young children. Everyone was kind to us! The family room was good sized. The shower area was poorly designed though b
3 pools to access was good fun for them. The buffet breakfast offered many options for us,their iced coffee was very good.
There is a small shop next door otherwise you must use taxi option.
We would stay again 😊

Leisure Family_with_children

10/10

Exceptional

20 Aug 2025

Ayman

Amazing staff and very warm and friendly, I feel like at home...

2/10

Poor

01 Mar 2025

ARUNADEVI

Hotel is in terrible condition. Rooms definitely need an uplift and renovation.

Leisure Friends

8/10

Excellent

02 Jan 2025

Mark

The river is not that nice to look at due to the garbage and surrounding old buildings. Mosquitos all around so can’t leave your window/door open! We spent some time killing mosquitoes so we didn’t have to sleep with them feeding on us.

The staff is super friendly and they have security at the entrance gate which adds some extra security.

Room was spacious and breakfast buffet was great ! Bar was open for the swim up pool. Close enough to airport but not in walking distance to beach - approx 30mins

Leisure Friends

8/10

Excellent

02 Nov 2024

Giopre

The property is quite old, though still in good condition. It needs a remodelling job. The buffet breakfast was not the best but ok.

Leisure Friends

10/10

Exceptional

05 Sep 2024

Yosia

Nice beach front hotel. Enjoyed the stay. Conveniently located next to the mall

Business_and_leisure Family

10/10

Exceptional

05 Sep 2024

Yosia

Good hotel. Enjoyed the stay.

Business_and_leisure Family

4/10

Poor

16 Jan 2024

cheyenne

The staff were great and amazing. Good buffet breakfast.

There was no facilities that were mentioned. No child center, no working gym, the pool fence and tiles were all smashed so you wound cut all your feet or fall off a literal cliff side. Very run down hotel with great staff.

6/10

Pleasant

12 Oct 2023

Adam Troy

No complaints around the room, breakfast or staff.
Advertised as having 3 pools and swim up bar, kids club, but only one pool currently operating and seats removed from swim up COFFEE bar. No alcohol available for sale within the hotel which was very disappointing and not stated anywhere within any advertisements.

Leisure Family

4/10

Poor

27 Jun 2022

Tjhan

Late night checking experience was bad.

Friends_and_family Family

4/10

Poor

23 Apr 2017

Verified traveler

Not what I expectrd

Pool area was nice but shaded, room was dirty, damp and smelly and very loud at night. Breakfast wasn't great. Food was expensive. Need a total refurb- very surprised it's classed as 4 stars.

8/10

Excellent

11 Apr 2017

Verified traveler

Good choice for family trip

Room are good and comfort for family trip. Helpful staff, responsive when we request for hairdryer for our room. We enjoyed the breakfast and swimming pool. The cons is the floor of the toilet are not well-designed which the water are partly contained and doesn't fully flow into the drainage outlet.

Family

10/10

Exceptional

18 Mar 2017

Nor Ali

Hotel very clean. Room is big and spacious.
Service slightly poor. Shopping area quite far from the hotel. But can still walk to the shopping area.

Partner

10/10

Exceptional

19 Feb 2017

A.K

Close to all amenities. Friendly and warm staff members. We'll be back again in the future. Cheers guys!

6/10

Pleasant

14 Jan 2017

David

cant blame hotel for dirty beaches

The hotel was far away from the beach.The beach was so filled with garbage that it was unusable ..The staff was very good ..best I have seen anywhere

Partner

2/10

Poor

02 Dec 2016

Rainnie

There is a MOUSE in the room! Very dirty hotel

There is a mouse in the hotel room. Cleanliness terrible. Nice interior design for family room. Bed is very comfortable.Staffs attendance is efficient.

8/10

Excellent

21 Oct 2016

Yasser

One of the favorite hotels I stayed during my time in Bali! Upon arrival we were warmly welcomed by the extremely friendly staffs. We had four great evenings here, which obviously also added up to the experience.

We truly enjoyed the facilities within the hotel vicinity. The scenery was great and it was a relieve to be in such a quiet and peaceful environment.
All respect for the general manager/staffs who does a great job here; a true sample of excellent hospitality!

Family

4/10

Poor

19 Oct 2016

Lisa

More suited to Eastern world than western world

Im not sure how this hotel is 4 star I would rate it 2 star at best it is mainly set up for the eastern world especially food wise they cater for Asian/Indonesian more than aussie/nz menu very limited for lunch and tea if you order room service expect your plates still to be outside your room for a couple of days covered in flies this happened twice to us everyday there seemed to be something broken eg waffle machine blender for fresh juice broken for 3 dqays then we stopped asking breakfast variety very limted staff very limited in English the shuttle driver was great but it was easier trying to book tours through the stand beside hotel out front they were really cheap and helpful and had a lot of brochures on tours where the hotel one hardly had any and were quite hard to communicate with. Pool was nice and hardly any one in it rooms were clean except for shower which had mould all up it rooms have been cheaply done we got a large room which had a hot plate in it but was pointless as nothing to cook on it or cutlery air con good but very very noisy location not to bad about 2.5km from beach or 3/4 hr walk if you want quiet and out of town this would be ideal

6/10

Pleasant

12 Oct 2016

Verified traveler

We had a two bed apartment here but basic amenities for an apartment were missing. For example there were only 2 cups provided. The kitchette was a sink, singe gas ring (which cost extra) and a fridge - no bin, utensils, bowls, etc to use. We wanted an apartment so we can grab a simple breakfast before starting out day but there was no way to do that in this apartment.
The apartment was tidy and cleaned daily but was also a little worn down and the toilet could have been nicer.
For the money it was OK, but I would look for a different hotel next time.
Hotel staff were excellent, friendly and helpful

6/10

Pleasant

12 Oct 2016

clair

Modern, clean and friendly.

It was our first time to Bali, 2 adults 2 kids. The hotel was modern and clean. Staff were nice enough, although the hotel lacked a bit of charm and warmth. The a/c wasn't great and the balcony was small with no where to sit except on the a/c unit. Breakfast was nice. We ended up going to another hotel in Kuta closer to the beach,restaurants and shopping as it was easier with the youngest child.

8/10

Excellent

15 Aug 2016

shaun

good hotel/clean tidy but a little run down

good hotel a bit of a walk to kuta,staff was good,food was good,alittle run down

Family

8/10

Excellent

09 Aug 2016

Verified traveler

This was a last minute accomodation so we could get out of the the dump we had booked into.
Was a relief to get to somewhere which was simple but clean,had comfortable beds and good aircon. WIFI was average

10/10

Exceptional

31 Oct 2015

Simer

Nice

Worth spending my holidays in harris hotel . I would like to recommend this hotel to other people.

8/10

Excellent

14 Jul 2015

Verified traveler

Love the family room.. Better than having 2 separate rooms... Only the shower does not have enough hot water for 4 people... And the exhaust on top of the shower makes you feel really cold... So we have to turn the lights off so the exhaust will also be off when we shower... Recommend for people that have their own transportation since there is nothing to see outside the hotel...

Family

8/10

Excellent

20 Apr 2015

Jagir

My wife and I enjoyed the quiet and peaceful atmosphere of the hotel..

8/10

Excellent

14 Apr 2015

Farah

Staff are the highlight here

We booked a 1 BR room. The first thing I noticed about the room was it was not very clean. Fresh sheets, counters are wiped down, but grouting needs a scrub with some bleach, corners need to be cleaned. To be fair though, two times we caught housekeeping finishing up, it was a young teenage boy trying his best, so it's probably a need for more training. Also, at this price point, I suppose you can't complain too much. We changed room once, and I can't understand why the second room has more amenities even though it's meant to be the same.

The highlight of the hotel though is undoubtedly the staff - they can't do enough for you, and always with a big smile. They were all warmth and friendliness, the epitome of the Balinese spirit. We have a very young daughter who's 2, and the staff made the trip all the more outstanding for her. They greet her and help her on to chairs, carry her to look at the fishes in the pond at the restaurant, get fish food to let her feed the fish, dance with her at the morning flash dance. The best part was on the morning we left, we missed Dino the mascot at breakfast, and the staff member, knowing how much my daughter loves Dino, donned the costume again just for her, despite the unrelenting heat.

If you have young children, bath time can be a bit of annoyance as the shower floor can be slippery and there is no tub or even an anti-slip mat available.

The breakfast buffet was fantastic, well worth it. The hourly shuttle was very convenient as well.

Family

10/10

Exceptional

26 Jan 2015

SIN YUNG

Clean and comfortable hotel.

The Hotel is clean and comfortable. Staff is friendly. Location is a bit off and need always get bluebird taxi, while avoiding the fake bluebirds which I took once and cost twice. The complimentary shuttle is a joke with its long transit time. Otherwise, highly recommended.

Family

8/10

Excellent

20 Jan 2015

Leanne

Awesome staff

Love this hotel very clean. Short taxi ride into kuta around $3 au or use the free shuttle bus. The choice of 4 pools are great if you want to find a quiet pool. Staff are very friendly and nothing is to much trouble. My only grumble is the limited choice of breakfast for westerners, they have an egg station but if you didn't want eggs not much else to choose from.
I would use this hotel again.

10/10

Exceptional

12 Jan 2015

Verified traveler

good hotel

First room had a leak in the ceiling, but they promptly moved us to another room. didn't spend much time in the room, everything was good.

8/10

Excellent

09 Jan 2015

Raj

Very convenient location, close to all facilities

Absolutely fantastic, hotel comfortable, staff pleasant and helpful, neat and clean hotel, and out of the world breakfast experience.

Flights reasonably comfortable being budget airlines but on time.

Totally a very very good holiday on a good budget provided by Expedia especially during peak holiday season.

Thank you Expedia!!!

10/10

Exceptional

17 Dec 2014

Alzbeta

Facilities: Top of the line; Value: Affordable; Service: Go the extra mile; Cleanliness: Beautiful;

8/10

Excellent

10 Dec 2014

OBS

Travel to Bali with 2 kids

Very nice hotel & friendly staff.

We having a good holiday here.

Family

10/10

Exceptional

01 Nov 2014

Philippa

Facilities: Modern, Nice ; Value: Affordable; Service: Remarkable, Go the extra mile; Cleanliness: Immaculate;

Family

8/10

Excellent

16 Sep 2014

Verified traveler

Simple place with everything you need.

It was indeed a pleasant stay, with great room facilities. The bed and comforter are soft and really comfortable. A mini refrigerator to chill our fruits and drinks. There is a mini stove for us to prepare supper.Environment is clean and staff were very willing to help. Breakfast buffet was great, with different variety everyday. The location is pretty ideal; close to the airport and the nearest hotspot, Kuta Beach. There are a few mini marts around to get any necessary items needed and there is a bank and money changer just opposite the hotel. However, room service was simply restricted to making the bed. Nothing was done to the used plates and cups, and the floor was not vacuumed. Maybe it was a bad timing, but my room was surrounded by rooms that were under renovation.

Family

8/10

Excellent

05 Sep 2014

Kylie

Facilities: Good, Modern; Value: Affordable; Service: Good, Respectful, Courteous; Cleanliness: Beautiful;

Family

8/10

Excellent

22 Jul 2014

Pamela

Great family location

We stayed here for 10 days with two children aged 4 and 6. It is a great location, as it is far enough away from the center of Kuta, but only a short distance to the center if you want to go there. The shuttle bus service was great, and the staff would flag down taxi's if you needed them. With four different pools and a play room the children were kept entertained, and the gym was great for running off the Bintangs.
Buffet breakfasts was a big hit for us, as the variety suited everyones tastes and we could experience the local food as well, Dino the dinosaur was great for the kids as well, they always looked forward to seeing him. Over all great family hotel.

Family

8/10

Excellent

11 Jul 2014

MJKrone

Great for family

Hotel was great for our family with 2 small kids. The kids slept great in their own room, we enjoyed having a TV in the living room and main bedroom. The pool has 4 pools, which is great because you can find a pool with few/no people. We loved the location because we could walk to many places within 15 mintues (the beach, central Kuta, Carrefore, two malls, etc).

Family

8/10

Excellent

24 Jun 2014

taina

fantastic service

servive were fantastic.staff are quite friendly and very helpful

8/10

Excellent

04 Jun 2014

Joel

Facilities: Old; Value: You get what you pay for; Service: Friendly; Cleanliness: Clean;
Go to any of the other Harris hotels. They looked better.

Family

6/10

Pleasant

11 May 2014

Ravi

Decent place

Decent place. Value for money. Not your luxury types; but service is nice. Good smiling staff.

8/10

Excellent

13 Apr 2014

Md

Facilities: Good; Value: Affordable; Service: Basic; Cleanliness: Lacking;
Airport shuttle should be free, it was Not Free

Family

10/10

Exceptional

03 Mar 2014

Rokky

Perfect hotel. great location. friendly staff.

overall, i really love this hotel. i would definetely stay here again.

Family

8/10

Excellent

31 Jan 2014

Unknown

Nice hotel bit far from action

we had a good time Brakefast was good very friendly staff and reasonably priced.
The only problem was the hot water in the shower that was going cold suddenly but everything else was great.

8/10

Excellent

19 Jan 2014

Dr Nick

Nice hotel

The room was very nice. Roomy with everything you need. Staff were very attentive. Could do with a little maintenance and you need to be careful with electric socket next to sink. Otherwise, everything was great.

Partner

6/10

Pleasant

16 Jan 2014

Alicia

Ok type hotel for those not liking the beach

Staff are nice and friendly....only location of hotel nowhere near anything.....had to employ a driver to drive us everywhere including for meals.....or we order room.service...better location is harris kuta beach. .....much better i think...swim pools are ok....kids pool has to have more amenities. ..maybe a slide or some kids programs for my son......never went to the kids club tho...couldn't really find it.....It wasn't really close by to our rooms as we has a 2 bedroom suite.....We were in the far end of the hotel.....

8/10

Excellent

21 Oct 2013

Charlotte

Facilities: Good; Value: Great deal; Service: Polite; Cleanliness: Pleasant;
Great swimming pools

Family

10/10

Exceptional

18 Sep 2013

Kirsten

I would stay at another Harris Hotel but probably not this one as it didn't suit us.

Family

10/10

Exceptional

30 Aug 2013

Becks

Fantastic hotel, ok location, great value

I stayed at HARRIS Riverside Kuta for the first two nights of my stay in Bali. I was very, very impressed with their staff who were all very nice, and very helpful. I was in one of the residence rooms, which was very spacious with kitchenette, separate bedroom, large bathroom and a full living room. The hotel is very new, clean and well kept.

The only downside to staying at the Riverside is that it's a fair distance from the beach and action of Kuta. It took me about 15 minutes to walk to the restaurants and shops, and about 20 to get to the beach -- far enough to prevent me from going as much as I wanted. Alternatively, you can take a taxi for ~$3.

If you're ok with staying a little further from the beach, the Riverside is a spacious hotel at a great rate, and a great value!