Name: Senator Puerto Plata Resort
Address: Bahia e Maimon, Maimon, 57003, DO

8/10

Excellent

16 Jul 2026

Nelson

Senator is very clean place, rooms are well kept, staff is very polite. Entertainment get repetitive, store on site are very pricey. Bring tip money UA dollars because it hard to get change in dollars.

Friends

6/10

Pleasant

16 Jul 2026

Francisco

Baños con bañeras angostas y con poca limpieza. No ponían toallas para el piso y secarse la cara. Sólo me dieron un día todas las toallas. Las camas muy cómodas. Se iba mucho la electricidad. Duraba poco el corte de electricidad,pero nunca nos había pasado eso en otros hoteles. Staff más bueno que malo. Pero la animación deben mejorar. De 7 noches que estuvimos solo nos permitieron reaervar en 2 restaurantes. El coffee shop, pizzería, helados y la comida del sport bar fue de lo mejor. En fin tienen áreas de oportunidades que fortalecer en todos los aspectos.

Family_with_children

10/10

Exceptional

16 Jul 2026

Janiel Adolfo

Very nice, beautiful and clean. Food was amazing and drinks

2/10

Poor

15 Jul 2026

Melvin

Upon arrival, it was pouring rain and my wife and I had drove in from another part of the country. Not one staff member looked over at us to address us, or tell us where to park the car, they did not come out and greet us with umbrellas or anything of that nature. The staff did not tell us or inform us thoroughly about the dinner reservation scenario.
We found out that if you did not make a reservation for dinner the day before you would not be eating at one of the restaurants and instead the crappy buffet. Eating dinner at one of the included. Restaurants is a normal part of a resort stay. Typically the buffet is just for breakfast or brunch. This was a serious disappointment as we did not have a dinner reservation to conclude our trip. There was absolutely no staff monitoring the pool grounds. Kids were jumping in and out of the pool splashing on other guests and playing tag. The room was outdated and had a very old feel. I would certainly save your money and book another resort.

Partner

10/10

Exceptional

14 Jul 2026

JANETTE

Buen hotel aunque un día hubo problema con la electricidad por apagones.

Family

10/10

Exceptional

14 Jul 2026

Nathali

Over all nice

Friends

10/10

Exceptional

14 Jul 2026

Jorge Luis

Toda mi estadía estuvo excelente desde la piscina el buffet donde recibimos la magnífica atención de Julian un servicio de su parte 5 estrellas,definitivamente recomiendo 100% este resort

Family

6/10

Pleasant

14 Jul 2026

Capri Joyner

The food is a par and I already know it’s a resort so I don’t look for it to be grand but I mean it could’ve gave me something. We got the swim up Room and there was no hot water for the entire time. Two days was OK but after the second day bugs, infested the pool and there was no one to clean it at night, which is understandable but I mean for the money you should know that buzz are going to be attracted by the pool light so it still should be an option for someone to skim it even if there’s an option for us to be able to get a pool skimmer and do it ourselves. The electricity grid went down every night around 11 to 12 I’m talking pitch black the entire property and around it. Alcohol selection was horrible I mean really bad.

Partner

4/10

Poor

13 Jul 2026

Marcia

Our first visit was amazing compared to our second visit. I thought about not writting a review and just never return. When expedia asked if I had any special requests I asked for a room that was not too humid due to my asthma. Also for dinner reservations for our stay last visit we never were granted a reservation. I was told this was resolved. At check in I was sent to my room on first level I knew this was not.going.to be good. I was told to go check and come back if I was not satisfied. It was awful. Upon returning to the front desk I again asked.for highest level I was told to go to my new room check it and come back if I was not satisfied. I also had to.go meet the bell hop and go.back to the old room to get my stuff. After this back and forth I was disappointed but gave up as the original request I asked for the highest level floor to avoid moisture in room. Room. 1 was first floor room 2 was second floor. Next day friends arrived and were given a 4th floor!! What?. The room was moisture free. As far as dinner reservations we were told only 1 reservation can be made per day. Next day I made reservations for our friends upon arrival to dinner we were told we didnt have a reservation. Which I had my email proving so. The reservations were made for the same day diffrent times I was told to go to the front desk to resolve this issue. Restaurant was not full to capacity the hostes wouldn't allow us in. Staff was rude.

Friends

8/10

Excellent

13 Jul 2026

GABRIEL

De lo mejor de puerto plata

Partner

10/10

Exceptional

12 Jul 2026

Alexis

The entertainment group is absolutely amazing and at this point, they are family to us. This was our third trip.. 2 to Senator and once to Playabachata. This will be our go to yearly destination vacation!

Partner

6/10

Pleasant

12 Jul 2026

Angie

This resort needs an upgrade and mainly the rooms. Furniture is old and amenities don’t work well. Room also had a bad smell, like a the cloth used to clean the floors was not clean. Pool and showers need an upgrade, overall it’s old.

Friends

4/10

Poor

10 Jul 2026

Abel

Este hotel no tiene wifi en las habitaciones ni en las áreas más concurrida y tiene pocas actividades y las habitaciones no son muy cómodas especialmente las camas …

Family_with_children

6/10

Pleasant

10 Jul 2026

Shauna

The food was terrible at the buffet. Same food every meal every day. We went to the steak house and Japanese restaurant both were great! The resort had a coffee shop, ice cream shop , pizzeria and a 24 hour sports bar. However, everything was an upsell. They ran out of towels often. There were no entertainment/animation staff and the arcade shown in the hotels booking page doesn't exist. I booked a 2 bed suite but we ended up sharing a bed, not ideal. The staff were great but I would not return

10/10

Exceptional

09 Jul 2026

Nayely

Todo muy bonito y la comida hay poca variedad pero está muy buena, el personal muy amable. Excelente servicio. En total un 9/10

Partner

2/10

Poor

09 Jul 2026

Biannelys

My experience was terrible the hotel is very dirty and the AC in the rooms barely works I called maintenance so many times and all the rooms are the same I was there 10 other guest and there rooms were horrible. I had upgraded bedroom and nothing worked.

Family_with_children

10/10

Exceptional

08 Jul 2026

Leslie

Beautiful property, comfortable room, food was great.

Partner

10/10

Exceptional

07 Jul 2026

Carlos

Buena comida, buen ambiente y muy buen servicio

Partner

8/10

Excellent

05 Jul 2026

Ruth

Me gustó el trato de Michel en el check in excelente servicio, en el sport bar Alexander y Domingo esos chicos son 1A los mejores.

No me gustó la bebida, es una porquería, la piscina son un sauna súper caliente, la comida no es tan variada y pueden mejorar el sabor en algunos platos

Family_with_children

6/10

Pleasant

05 Jul 2026

Kim

自助餐选择非常少，而且很混乱，没有什么东西吃游泳池非常早就关闭

Friends

4/10

Poor

05 Jul 2026

diego

Staff

8/10

Excellent

04 Jul 2026

Erwin

Room was nice and clean, the resort is nice, the only problem was the food (always the same) and the service was terrible.
For the money it's not a good choice.

Partner

10/10

Exceptional

04 Jul 2026

Francheska

Excelente habitación. Personal muy amable. Comida del buffet, restaurante Embers, sport bar, pizza, mokka y la heladería. 10/10

Lista para las próximas vacaciones.

10/10

Exceptional

04 Jul 2026

Andrew BURCHART

Great ho

6/10

Pleasant

03 Jul 2026

Chenyl

Beautiful property, friendly staff, and our swim-up room was amazing. The private pool was cleaned twice daily, check-in was quick, and the Italian restaurant was excellent. However, we received little information about the resort, activities, or neighboring property we had access to.

Our biggest issue was security. On our first day, 1,500 Dominican pesos went missing from our room. Later that evening, we returned to find our door wide open with a housekeeper inside, yet nothing had been cleaned. Security confirmed housekeeping entered twice that day, but the resort said they weren’t responsible because the money wasn’t in the safe. We requested no staff enter our room afterward and had to repeatedly hunt down staff for towels, washcloths, and minibar refills, as when we requested it, it was not brought to us.

Our concierge, Starling, was helpful until we declined a 90-minute timeshare presentation. After that, he ignored our messages and requests. Another couple next to us also had Dominican pesos stolen from their room.

Other disappointments included broken jacuzzis and spa hydro pools, a dirty main pool that closed at 7 p.m., repetitive buffet food, only two specialty dinner reservations for our stay, $20 room service, inconsistent information from staff, cruise ship day-pass crowds, and no follow-through on mosquito spraying.

The resort is beautiful, but the security concerns and poor service outweighed the positives. I wouldn’t return.

Friends

10/10

Exceptional

02 Jul 2026

aurisleidy

Me gustó mucho la limpieza y el personal casi TODOS muy atentos y muy agradable y el servicio de las comidas rápidas excelente
Lo que no me gustó la variedad de la comida en el bufé y los tragos como la margarita solo sabía a soda
Pero en sentido general muy bien todo

Partner

10/10

Exceptional

02 Jul 2026

Margarita

Todo estuvo muy bien.

Family_with_children

10/10

Exceptional

01 Jul 2026

Albert

I booked the resort for my parents and their friends and they loved everything, the food, the staff were amazing and the cleanliness was great. Thank
You

Family

2/10

Poor

01 Jul 2026

Nany

They have almost no variety of food, the waitstaff were inattentive and didn't even provide us with forks. They should ask beforehand if someone is interested in becoming a member, instead of stringing you along for two and a half hours trying to convince you when you've clearly said you're not interested. Sometimes they put the lunch buffet in the pool area where they only offer one type of rice, one type of chicken, lettuce, tomato, and corn. that's it! The service is very slow, except for the reception staff. My husband and I wanted to relax, and we ended up stressed out. We didn't even have lunch on our last day!

Partner

6/10

Pleasant

29 Jun 2026

maria

Muchos mosquitos en la habitación no tienen variedades de comida el agua del baño tenía mal olor

Friends

10/10

Exceptional

29 Jun 2026

Hazib

Great place for R & R

Self

2/10

Poor

28 Jun 2026

Ramona

Está todo muy viejo y la comida no está muy buena

Family_with_children

2/10

Poor

27 Jun 2026

Yinette

El hotel aburrido, cuando llegamos las 2 de la tarde tuvimos que pagar 10 dólares para poder almorzar, también la habitación nos la entregaron a las 4:40.

Family_with_children

8/10

Excellent

26 Jun 2026

José

Lo que creo que debió estar mejor fue el aire acondicionado y el área de la pianísima donde está el bar tener un área cubierta como un toldo para los que quieres no exponerse tanto al sol

Family

8/10

Excellent

25 Jun 2026

Miguel

The bathrooms—especially the toilets—are in poor condition and lack maintenance; the quality of the food has also declined.

Partner

8/10

Excellent

25 Jun 2026

Steisy

Perfect for relaxation and family bonding, needs more nightlife!! Aka a Club !!! great food.

Family

6/10

Pleasant

24 Jun 2026

Yoelissa

El trato en el lobby y sport bar es excelente.

Habitaciones bien antiguas y con olor a humedad, tanto así que tuvimos que pagar para cambiar la habitación a otra más moderna y sin olor ( pero el piso del baño no estaba limpio)

Camareros amables y buen trato, excepto algunos que no se le podía ordenar nada, porque te contestaban mal.

La comida debe de haber más variedad, el restaurante japonés ( Teppanyaki ) el show debe ser más interactivo, no solo cocinar en frente y servir la comida. y sobre el entretenimiento a las 10 de la noche está apagado, no hay ambiente

Family

10/10

Exceptional

24 Jun 2026

Jessica

T

10/10

Exceptional

24 Jun 2026

Mercedes Altagracia

Muy bueno

6/10

Pleasant

24 Jun 2026

Harry

I don’t like I book a room for a king bed and they give me a double bed room, and I also don’t like the food and poor service.

Family_with_children

2/10

Poor

24 Jun 2026

Juan

Ok

Friends

10/10

Exceptional

23 Jun 2026

Eliazal

Great experience overall. Food is really good.

Partner

10/10

Exceptional

22 Jun 2026

Paula

Todo excelente piscina, baños, comida, todo

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Alexander

Wifi weak in the room. Waited about an hour to be brought to my room. Not because it wasn't ready. There was only 1 maletero available at that moment and apparently he wasn't available. It's not like we were waiting indoors either. The front desk is an open area to outdoors, so imagine waiting and it's 90° +

8/10

Excellent

21 Jun 2026

Pamel

Me gustó mucho como estaba la propiedad y las atenciones muy Amables y atentos. Solo tengo una queja del Baño de la habitación ,la bañera estaba tapada y el agua bajaba muy lento algo de muy mal gusto pero lo demas estaba bien.

Partner

10/10

Exceptional

20 Jun 2026

Rosmina

Loved the resort and enjoyed my stay. The staff was very friendly and welcoming. The food was good and everyday was different. I had a great time! Will definitely go again.

Family

8/10

Excellent

19 Jun 2026

Indira

I liked the unlimited wi fi

Family

6/10

Pleasant

19 Jun 2026

Michael

My fiancé and I have been sick for DAYS since returning home. Mold in the rooms, horrible food at the buffet, staff treated my fiancé horribly(he’s white and I’m Latina really rude and nasty towards him), really forced selling of their weird timeshare opportunities that have zero benefits on top of what you already get in their all inclusive packages. We were constantly waiting for pool towels to be available, staff were super rude and unhelpful, male staff made me uncomfortable, a roach crawled into our room one night. We made reservations for the restaurants we wanted to go to(italian & steakhouse), the Italian was gross and meatballs tasted like they were canned, The steakhouse was delicious but we almost weren’t able to eat there, the man who made our reservations messed up and we didn’t have a res for the steakhouse and were turned away at first but later seated by a manager. I was excited to go home after staying here. The only thing we truly enjoyed about this place was our housekeeper Maria who hooked up our mini fridge with sodas and waters, as well as cleaning daily while she was on shift. Otherwise don’t waste your time or money here.

Partner

8/10

Excellent

18 Jun 2026

juan

Very clean room and the staff was excellent . They had great service and almost all the time they had a great smile in them. All foods at the buffet were great, sometimes they were a little colder than i would've liked but the taste was there. The steak place was great. The Italian place was not that good and the food was cold. We did not try the Japanese restaurant. We were never able to take a hot shower the best we had was a little colder than warm. All the servers at all the bars were great. The views from the beach area were great.

Partner

8/10

Excellent

18 Jun 2026

CHRISTOPHER

Everything was average

Family

2/10

Poor

18 Jun 2026

Yadira

No me dejaron toallas en la habitación a mi esposo cuando llegamos no lo dejaron registrarse hasta que no se parqueo con las maletas lejos del lobby y la tv no funcionaba la reportamos desde que llegamos y la noche antes de irnos fue que alguien la reparo,la piscina siempre estaba sucia llenas de hojas y el inodoro de mi habitación estaba sucio

Partner

8/10

Excellent

17 Jun 2026

Hansel

Lo que no me gusto fue que no tiene juego para una divertice solo tiene una mesa de pipon tiene que tener mas juego y los treteniemto de noche no me gustaron tiene que tener mas concuerso y juego.

Partner

10/10

Exceptional

17 Jun 2026

Maria

The Resort is very clean and the staff is helpful and friendly. The food was very good at the buffet but the sit down restaurant are nothing to rave about. The rooms have coffee maker, water, sugar and cups but no coffee?
I do recommend because of staff and cleanliness.

Family

10/10

Exceptional

17 Jun 2026

Eddy

Everything was perfect I loved it

Friends_and_family Friends

10/10

Exceptional

17 Jun 2026

Christian

It would be great to add a nightclub, but that doesn't mean the resort isn't excellent; I love it, and I’m definitely coming back.

Family

6/10

Pleasant

16 Jun 2026

Bryan

I will not go back, just a one time experience.

Friends

4/10

Poor

16 Jun 2026

Elba Maria

They are only 3 restaurants which you need reservations for AC is not always working inside the restaurants. Rooms are very out dated no USB ports. Had to change my room 3 times hotel did not read my email with my request. 2nd room balcony door was not working this was very time consuming. Requested a umbrella several times and was told one would be place in the room which never happened. Also phone in room did not work was told that someone would take a look never happened. I also tried to order room service was given a # to do thru what's app since my phone in the room didn't work sent the order around 7:40pm asked for confirmation was texted okay nearly 2hours later I ask where is my food order was never placed. Had to go in person place the order and make a complaint. The staff is really great but management needs to be held accountable you do not run a establishment that way and the guest that come off the ships receive a VIP beach BBQ that you as a guest do not receive like if I went there for free or something. Not a good experience at at and would not recommened.

Family

8/10

Excellent

15 Jun 2026

Vilma H

No dejan toallas, teléfono no conectaba a veces, receptáculo obsoletos no entraba los cargadores, solo con adaptar, pero se dañaba no sujetaba el conector y tenía que ir a recepción a cambiarlo, El tv se dañó por los apagones que hubo
y lo cambiaron.

Family

6/10

Pleasant

14 Jun 2026

Brenda

6.5/10 I wouldn’t necessarily start my here again. We had no hot water in the entire building. The rooms are clean but do need a little extra love. I scheduled for dinners, put my name and email on the sign up sheet and some how once arrived there was no reservation and our group was turned away. The beach has bad fleas, due to all the cats.

Friends_and_family Family

2/10

Poor

14 Jun 2026

Edina

The hotel room the swim up Luxery suit was nothing Luxery about the room. Room was outdated, holes in the bathroom wall, it was horrible. The shower was 100 years old And not clean, the ceiling fan was full of dust . The room smelled of mold and cigarettes ( none smoking room)

Partner

10/10

Exceptional

12 Jun 2026

Gabriel

Great Resort, good variety of food and the restaurants are awesome.
Had a great experience with Julian Castillo, a waiter at the buffet restaurant. He was polite and very customer oriented. An asset for the Senator Resort

Partner

10/10

Exceptional

11 Jun 2026

William I

Other than my phone not working in the room and having AC issues, it is a very nice hotel with a great staff.

Self

10/10

Exceptional

11 Jun 2026

Yakira

Great app

Family_with_children

6/10

Pleasant

11 Jun 2026

Mariyah

The property was gorgeous. Upon arriving, no one really greets you there’s not a special welcome like other resorts. My room was okay, I got an upgraded room and it was still only okay. There was NO hot water my entire trip and other people said the same thing. So prepare for cold showers. The food is not the worst which was good especially for late nights. The staff 10/10 they were awesome.

10/10

Exceptional

10 Jun 2026

Lesleyt Mercedes

Lo mejor

Partner

10/10

Exceptional

09 Jun 2026

Elena

Everything was amazing. I come here times a year.

Family_with_children

2/10

Poor

09 Jun 2026

Jennifer

Awful

Partner

10/10

Exceptional

09 Jun 2026

Chris

Easy to use.

Partner

10/10

Exceptional

08 Jun 2026

Gustavo

Outstanding service and a nice place to be relaxed and enjoy the weather and panorama.

Friends

4/10

Poor

08 Jun 2026

SCOTT

Room dirty, hair in shower, pee in toilet. TV or phone didn’t work in room. Staff lied about sending someone to fix it. They never tried after multiple times telling front desk. Food was ok.

Partner

8/10

Excellent

07 Jun 2026

Tony

Are the staff at the senator with a platter was very nice staff. I didn’t have any problems with the bartenders or the waitresses the front desk people housekeeping one that was in service was giving great top-tier service. Definitely can say that I would recommend it and I would definitely stay there again. Dang water was really hot for taking a shower so that’s a big A1 plus everything was everything was terrific I think once I drop my phone in what is staff called me and pass my phone to me. I thought that was a very nice gesture.

Self

10/10

Exceptional

07 Jun 2026

Jesús

Yes

Partner

10/10

Exceptional

07 Jun 2026

Rodrigo

Me gustó mucho

Family

8/10

Excellent

07 Jun 2026

Ana Gladys

The resort is nice, we booked the updated rooms. The buffet food was just okay nothing special. The Japanese restaurant was great! The pillows were covered in a plastic and smelled weird, I asked for new bedding which they gave me. The coffee bar and gelato were great as well.

Family

10/10

Exceptional

06 Jun 2026

Karina

Excelente todo!

Family

10/10

Exceptional

06 Jun 2026

Alexandra

Everything was amazing

Friends

10/10

Exceptional

06 Jun 2026

Perla

Good place to stay

Partner

10/10

Exceptional

05 Jun 2026

Ruben

Buena comida pero si hay variedad es mejor

Partner

10/10

Exceptional

05 Jun 2026

Ruby

We took the older room they are a bit outdated but clean. Staff were awesome, front desk, entertainment, house keeping, staff at the buffet, they were all so sweet to us. The food was really good as well. Will definitely come back mainly because of the service.

Family_with_children

4/10

Poor

04 Jun 2026

Sherry

-NO BEER in the “mini bar”. You have to buy it at the store! $7.00 US dollars a bottle!
-No hot water in the shower.
-my swim up room pool very dirty, no matter how many times they cleaned it. Full of grass and bugs.
-no cream for coffee
-the buffet is very small and most food is cold.
-if you’re a Solo Traveler like me, don’t expect to be waited on.
-there is NO beach bar.
-the only TV station that is not in Spanish is CNN.
-the staff is very loud. Yelling to each other no matter what time it is.
-it’s like you’re in a tunnel, you can hear everything and everyone.
-the ocean view is only if you’re standing up or by the fence.
-the check in was very non-personal.

Self

10/10

Exceptional

04 Jun 2026

Kostandina

Went here on a family vacation, it was soo much fun. The staff are amazing, the property is really big, offering plenty of spaces and lounges. Clean rooms and amazing pools and beaches.

Family

10/10

Exceptional

03 Jun 2026

Yaritza

100% Recomendado. Excelente servicio y un personal único.

Family

8/10

Excellent

01 Jun 2026

Jeimison

The food was incredible

Partner

10/10

Exceptional

31 May 2026

Grace

Personal amable y cortés, buena comida

Friends

8/10

Excellent

31 May 2026

Ricardo

The hotel are beautiful on the outsides but the rooms are in need of renovation, as they look dated and have a strong musty odor. The food at the buffet is delicious; however, it is unfortunately cold most of the time because the serving trays do not keep it warm. A helpful suggestion would be to provide several microwaves for guests who prefer their food served hot. Overall everything else was excellent, and the staff is very friendly.

Friends

10/10

Exceptional

31 May 2026

Juan carlos

Beautiful beach view from

Partner

6/10

Pleasant

31 May 2026

Nicholas james

well the room we were in needed up dating. the roof leaked, on the bed no hot water spider all over the room me and my wife we from florida we are use to bugs but not this bad the food needs more there was nothing to do at nighttime all the tv chanals exsept one were in english the pools needed mantiants. we did go down to the front desk and complin and nothing happen so for 10 days my wife was not happy we had to go to the front desk because the phone did not work this was our wedding anniversary vacation we go on ever year so not to happy

Partner

2/10

Poor

30 May 2026

Leslie

Our stay at this resort was completely overshadowed by how management handled a theft incident.My boyfriend accidentally left his bag unattended for only a few minutes. Two women turned the bag in, but security footage clearly showed them removing approximately $500 in cash before doing so. Despite this evidence, we felt like the resort was more concerned with protecting the individuals involved than helping us as guests.We repeatedly asked for updates and assistance, but communication was poor and we constantly had to chase down information ourselves. We were told an investigation was taking place, yet it never felt like there was any real urgency or effort to resolve the situation. Eventually, we had to involve the police because we felt we were getting nowhere.What was most disappointing was learning that the two women were never banned from the resort, even after video evidence showed them taking money from the bag. As paying guests and victims of theft, it was incredibly frustrating to see no meaningful action taken. It left us with the impression that our concerns were not being taken seriously.We understand that a resort cannot control every guest’s actions, but it can control how it responds when something happens. Unfortunately, the lack of accountability, transparency, and support made an already stressful situation much worse.We came here expecting a relaxing vacation and left feeling disappointed. Based on our experience, I would not recommend this place.

Partner

10/10

Exceptional

30 May 2026

Rothchhinda Sidonie

Enjoyed it so much as a solo traveller

Self

10/10

Exceptional

29 May 2026

Jason

Amazing Staff

8/10

Excellent

28 May 2026

Paola

Overall the property was great! It’s well kept, beautiful and well equipped. The food at the buffet was good and abundant. I wish the would sit people when entering the buffet as having to scout an empty/clean table to sit down and eat can be challenging and discouraging. The food at the three gourmet restaurants was subpar with very limited selections and the preparation, plus the presentation was less than appealing. The beach is very relaxing and peaceful as it’s private and there are no vendors roaming it, however, it’s shallow and not as crystal clear as other beaches in the area. A lot of seaweed wash up at shore. The multiple pools is a big plus. There are multiple activities held throughout the day so there’s always something to do. The staff were friendly and helpful with basic needs. The phones in the rooms didn’t work at all throughout the 5 days I stood at the resort, forcing me to physically walk down to reception to ask questions or express concerns (I was in 2 different rooms due to an incident).

Self

10/10

Exceptional

28 May 2026

Yarnissa

Muy bueno

Family

8/10

Excellent

27 May 2026

Gianny

The rooms bathroom can be upgraded. Every time we came back to the room, there was mosquito in the bathroom. Don't know how they got in. The bed was one of the most comfortable beds i have ever sleep in a resort. It was very nice. Great food. They should have a bar by the beach or have someone coming around to provide drinks. The walk to the bar was way to far. And the bathroom too. Over all i loved my stay and definitely would comeback.

Family_with_children

10/10

Exceptional

26 May 2026

Sandra

Leonardo at the front desk was extremely helpful and went out of his way to help us.

Family

10/10

Exceptional

26 May 2026

Fania

Excelente

Family

10/10

Exceptional

25 May 2026

Jahaira

Nice

10/10

Exceptional

25 May 2026

Carolyn

Excelente! la atención todo ; he venido 4 veces . Esta vez he venido con mis empleados hacerle el viaje de los trabajadores y ellos han quedados totalmente felices , ya que ellos son muy buenos trabajadores y merecen todo lo mejor por ende le dimos un resort a la altura , demasiado buenos trabajadores a Dios la gloria y la honra

Business

10/10

Exceptional

24 May 2026

Jordan

Ya

10/10

Exceptional

22 May 2026

Dylan

Very clean and great people. I will be back one day

Partner