Name: Cofresi Palm Beach & Spa Resort
Address: Paradise Drive #1, Cofresi, Puerto Plata, 608, DO

10/10

Exceptional

20 Jul 2026

Roque

Excelente

2/10

Poor

20 Jul 2026

Thelma

Our group of approximately 20 people booked this trip back in February, so we expected everything to be well organized. Unfortunately, this turned out to be one of the most disappointing resort experiences we’ve ever had.

The resort was clearly overbooked. Check-in was supposed to begin at 3:00 p.m., but there was absolutely no organization. Many people in our group didn’t receive their room keys until 6:00–7:00 p.m. Because of the long wait, several of us missed the opportunity to eat after traveling all day and were left hungry until we finally got into our rooms. We were never offered an apology, compensation, or any acknowledgment for the hours we lost.
To make matters worse, our group was split between two different hotels because of the overbooking, even though this trip had been reserved months in advance. There were also repeated issues with triple-occupancy rooms. Instead of providing accommodations for three guests as booked, some rooms simply had one king-size bed, forcing people to return to the front desk to resolve the issue.
The property itself was also disappointing. There were unpleasant sewer-like odors in several areas throughout the resort, which made walking around uncomfortable. Whenever we asked staff about the evening entertainment, they would only direct us to the casino, even though we could clearly hear music and even see fireworks elsewhere on the property. No one seemed interested in informing guests about activities or helping us enjoy our stay.

Family_with_children

2/10

Poor

19 Jul 2026

Rafael

Worst resort ever visited, Staff are not helpful!! Worst resort ever visited ! They really not care about visitors!!

Partner

6/10

Pleasant

18 Jul 2026

Johann José

Personal atento, buena comida, es grande para poder visitar diferentes lugares. Lo que no me gustó es que las habitaciones donde nos ubicaron por tonterías y malos trabajos no estaban en condiciones, cosas muy simples que no se le hizo el trabajo correspondiente para que estén decentes y funcionales, con un poco de deseo esas habitaciones se pueden poner bien

Partner

10/10

Exceptional

18 Jul 2026

Vanesa

.

Family_with_children

4/10

Poor

17 Jul 2026

Fran

Para disfrutar de la verdadera experiencia de resort hay que ser miembro VIP.
Para los no VIP todo es muy mediocre y no hay real acceso a nada.
No lo recomiendo

Self

10/10

Exceptional

17 Jul 2026

MARLENE ALTAGRACIA

Muy buen servicio, personal muy atento

Family_with_children

6/10

Pleasant

15 Jul 2026

Cleudy

La habitación que me tocó no estaba bien, no aire acondicionado. El 80% del personal no da buen servicios. Y el servicio a la habitación no llego hasta las 6pm y llamarlo unas 4 veces o mas

Partner

2/10

Poor

15 Jul 2026

Miguelina

Idon’t usually leave negative reviews because I’m a very patient and understanding person, but this experience was too disappointing not to share.

I traveled to Confresi Palm Beach Resort with my family, expecting a relaxing vacation. Instead, it turned into one of the worst resort experiences I’ve ever had.

The customer service was by far the biggest issue. Many of the employees we interacted with were rude, sarcastic, and acted as if helping guests was an inconvenience. Simple questions were met with eye rolls, dismissive gestures, and sarcastic responses that made us feel completely unwelcome. The reception staff at the front desk was especially unprofessional and lacked any sense of hospitality.

The resort itself also needs much better maintenance. Several of the pools were not well maintained, and there were leaks in the hallways as well as in our bedroom. For a resort that’s supposed to provide a relaxing getaway, these conditions were unacceptable.

What made the experience even more disappointing was that we remained respectful and calm throughout our stay. We weren’t demanding guestswe simply expected basic courtesy and a properly maintained resort.

Unfortunately, I cannot recommend Confresi Palm Beach Resort to anyone traveling with family. There are far better places to spend your money. We left feeling frustrated and disappointed instead of refreshed. I sincerely hope management takes these concerns seriously.

Family

2/10

Poor

14 Jul 2026

Frank

MAL SERVICIO, SE FUE LA LUZ, OMITÍAN INFORMACIÓN AL MOMENTO DE LA RESERVA, OMITIENDO QUE PARA COMER A LA CARTA SE DEBE TENER MÁS DE 3 NOCHES. ENTRE OTROS INCIDENTES EL PEOR HOTEL.

Family_with_children

2/10

Poor

14 Jul 2026

Rosaly

À la hora del check in fue horrible no tienen organización y tratan a los clientes de mala manera y tuve que esperar hasta la 5 de la tarde para poderme chequiar, la luz se fue un montón de veces, para las comidas no tenían nada para los niños y las bebidas sabían a agua con colorante.

Te quieren cobrar dinero por todo, hasta por la pulcera que te colocan si se rompe o se pierde.

De verdad siempre estuve deceando ir a un hotel de Puerto Planta pero ese hotel no es lo que presentan ni la calificación que le dan.

Family_with_children

2/10

Poor

13 Jul 2026

Jalisa

The people didn’t want to give me a refund for the WiFi I paid. It was a hassle they try to say no refunds on WiFi an my WiFi wasn’t even working. Also they had roaches in the room alot of complaints from others as I was staying there that weekend. The power kept going out I was ready to go home the second day that I was there. I would never go back there and they wouldn’t even give me some refund me some of my money back from the black out

Friends_and_family Friends

2/10

Poor

12 Jul 2026

Arnaldo

This property is outdated the photos of the property are not what the property looks like at this time. Very small tv in the room with horrible image. Phone in the room didn’t work and was never fix The safe in the room was broken . Smells like sewage all around this property.

Partner

6/10

Pleasant

11 Jul 2026

Karla

I was very disappointed with my stay. The room had a strong musty, mold like smell that was unpleasant throughout our stay. There was also no Wi-Fi, which was extremely inconvenient.
The biggest issue was the lack of an elevator. Having to carry strollers, suitcases, and all of our belongings up to the third floor was exhausting especially for families with young children or anyone traveling with heavy luggage. This is a major accessibility issue that the resort should seriously address. An elevator isn’t a luxury it’s a necessity for a property with multiple floors.
I expected a much more comfortable experience.

Family_with_children

4/10

Poor

10 Jul 2026

Kuesia

Mucha falta de higiene. Los baños (incluyendo el del Lobby) con un fuerte olor a orina. El área de la piscina con olor a descuido.
La variedad de la comida fue peeesima! Y la calidad igual.
El personal (a raras excepciones) muy desatentos.
Una cañada que mantiene tooooda el area con olor a cloaca, no puedes ni salir al balcón de las habitaciones.
En serio, fue muy decepcionante!🙁

Partner

2/10

Poor

09 Jul 2026

Mariely Altagracia

Las habitaciones están en pésimas condiciones con filtraciones y sucias muy deterioradas los aires no funcionan

Family_with_children

4/10

Poor

09 Jul 2026

maria del carmen

Las anotaciones aire malo todo lejos el snack que está en restaurante pilón solo jodo y a burguesa al que subí de masiada escalera

Family_with_children

2/10

Poor

09 Jul 2026

Wendy

I traveled with my family and we were supposed to stay for two nights, but we left after the first night because our experience was so disappointing.

The resort is not accessible for people with disabilities. We were told that golf carts could only be used by members, and when I explained to customer service that my father is unable to walk long distances, I was told that we would need to purchase a membership to receive that service. That was unacceptable.

There were also several issues with our room. The air conditioning was not working properly, the refrigerator door would not close, and the coffee maker did not work. When we tried calling customer service, no one answered the phone. Our room keys also stopped working, and I had to go to the front desk twice to have them reprogrammed. It was not because they were near my phone.

We also heard other guests complaining that they had no lights in their rooms at all, which made it clear that maintenance problems were affecting more than just our room.

After one of the shows, we had to wait about an hour for the shuttle because there were so many people waiting and the service was extremely slow.

The buffet was another disappointment. We had to wait in a long line, and many food items were not refilled in a timely manner.

Overall, this was a terrible experience for my family. We were so dissatisfied that we decided to leave a day early. I would not recommend this resort, especially for anyone traveling with an elderly fami

Family_with_children

2/10

Poor

09 Jul 2026

Rafael

No vallan los aires acondicionados no sirven para nada llame a recepción y nunca llegó el técnico. Y lo nuevo es si haces una reserva de 1 noche o 2 noches no tienes derecho a comer en ningún restaurante con reserva. Solo comes del bufete. Realmente van de mal en peor

Family

10/10

Exceptional

09 Jul 2026

Yesenia

El lugar estaba limpio, todos fueron serviciales, nos trataron excelente

Family_with_children

4/10

Poor

09 Jul 2026

Maria

AC wasn’t working properly we report it to the staff and nothing was done to fix it. A really bad smell in some areas of the resort. Good quality wasn’t good at all.

Family_with_children

4/10

Poor

09 Jul 2026

Shayra

Buen servicio ‘ pero el aire no funciona

Family_with_children

6/10

Pleasant

09 Jul 2026

Keita R

Family-friendly atmosphere I have a disability its not handicapped accessible no accommodating elevators rooms was well kept housekeeping was excellent had a ceiling fan but my room had no working air conditioning in my room I reported several times I was eventually offered a room change on the 5 day of my 6 day vacation and was compensated for one night. Alittle Unorganized but overall a nice property.

10/10

Exceptional

08 Jul 2026

Jaime

Casino

Family_with_children

10/10

Exceptional

08 Jul 2026

Maria Altagracia

Excellent stay all staff very Kind and helpfull the food no complain every time you feel Hungry you will find something to eat.

Family

10/10

Exceptional

08 Jul 2026

jhansel

Staff super friendly always active to help in what ever you need.

Friends_and_family Family

2/10

Poor

08 Jul 2026

Wilfred

Really unorganized, staff at front desk was rude and unattended , restaurant staff was really good , food was a 4 out 10 , been there before and it was totally chaos this time , long lines at front and slow and unprofessional

Family_with_children

8/10

Excellent

06 Jul 2026

shaun

You could get your swim on in one of the many swimming pools and experience the the plethora of restaurants. If you come with your tribe or your significant other you will enjoy this resort.

10/10

Exceptional

05 Jul 2026

Jose

Poner mejor música en el casino

Partner

6/10

Pleasant

04 Jul 2026

Maribel

The resort smells really bad, staff are not helpful at all, bad food quality 😑

Family_with_children

2/10

Poor

03 Jul 2026

Keily Antonio

La habitación estaba muy en mal estado, esos lavamanos estaba tapados y con un mal olor y cucarachas por todos lados, ahí es todo lejos y incómodo y casi no hay nada de diversión, fuimos mi esposa y yo y no encontramos que hacer allá todo cerraba temprano y no había donde ir ni nada

Partner

2/10

Poor

03 Jul 2026

Yajayra Mercedes

Horribly rude staff, poor maintenance, and the food was bland no favor. The staff were more focused on having their own conversations and being on their phones then taking care of paying customers. The lack of professionalism is outrageous. Few amenities and for the amenities or activities they had available, closed super early. The buffet served undercooked food and if that wasn’t the factor in the meal, it just didn’t have flavor. The maintenance in the rooms were horrible from the faucet leaks to the lights and AC malfunctions. The scenery of the resort is the only enjoyable part.

Family_with_children

4/10

Poor

03 Jul 2026

Shauna

The resort needs updating

Family_with_children

6/10

Pleasant

02 Jul 2026

Jennifer Del carmen Baez

The staff are great at the buffet Rebeca and forget the name of the other one were excellent and at the tropical Cana bar Ramon, odelbi, Ernesto and joldi were great always pay attention what the customer needs, the only problem was the food not variety at all they served the same for lunch and dinner and the taste isn’t dominican flavors and no more organic juice or different on the soda flavors, the cleanest on the room was bad, when I get to my room it have hairs in the shower and the pillow, the first night the toilet was not flushed but the come like 12 am to fix it which were good, in my opinion the vip beach should be only for adult only too much kids running around and in the jacuzzi we couldn’t enjoy it

Family

8/10

Excellent

02 Jul 2026

Jovanna

The food was one of the highlights of our trip. There was always an excellent selection of meals and snacks available throughout the day, and everything we tried was fresh, high quality, and delicious. The beverage selection was good, although the variety was somewhat limited.

The resort is very family-friendly. We appreciated the dedicated kids’ pool, along with several other pools that had shallow 1–2 ft sections perfect for little ones. The kids’ club for children ages 4–12 looked like a great amenity for families with older kids. We also loved seeing lifeguards stationed at the pools, which added an extra sense of safety.

Our biggest frustration was the infant crib situation. The resort could not guarantee crib availability until we arrived at reception, which made planning ahead difficult when traveling with a baby. We ended up bringing our own pack-and-play for peace of mind.

One thing to keep in mind is that the resort is very large, with many amenities spread quite far apart. The complimentary shuttles, which run about every 30 minutes, were essential because the walks can be long, especially in the heat.

Overall, we had a great experience with excellent food, beautiful family-friendly facilities, and attentive safety measures. A few logistical improvements would make this a five star stay.

Family_with_children

10/10

Exceptional

02 Jul 2026

Sandy

Super bien y lindo

Business Family

10/10

Exceptional

29 Jun 2026

Marileinia

Muy económico y muy buen trato, ma comida estaba buena tambien

Family_with_children

2/10

Poor

29 Jun 2026

Juana

Very bad so worry. I can't come back

Friends_and_family Family

6/10

Pleasant

27 Jun 2026

Lucidania

The staff has to be more friendly.

Family_with_children

6/10

Pleasant

27 Jun 2026

Angel

The check-in was very slow.

Family_with_children

8/10

Excellent

26 Jun 2026

Griseli

Good stay

Friends

2/10

Poor

23 Jun 2026

Williannys

No me gustó para nada

Family_with_children

6/10

Pleasant

23 Jun 2026

Alfonsina

Huele mal donde quiera que te mueve

Family_with_children

6/10

Pleasant

22 Jun 2026

Bryan

If you are looking for an authentic dominican experience, this isn’t the right resort for you. Personally I felt like the buffet wasn’t that great, it didn’t taste like authentic dominican food and on multiple occasions the food from the grill was raw. Staff were good but at times it felt like they demanded tip for the service. Cleanliness was a 10/10. The room service was a 10/10 and super friendly. Life style resorts as a whole really try to push the membership on you upon arrival. Two hours were taken out of resort to show us the different amenities that comes with the membership when we specifically said we were not interested. Futhermore the beach was private and separate into 3 different parts dependent on your membership status. The beach was dirty to be quite frank and a lot of rocks in the ocean. Honestly would rate my experience a 5.5/10, needs a lot of improvements.

Partner

6/10

Pleasant

22 Jun 2026

Christine

The property was beautiful BUT way too big. Getting lost was easy and I really like being able to walk to where I want to go. This place boast 12+ pools, many restaurants and a big beach. So true but you can only use so many pools and get to so many restaurants. The food at the buffets left a lot to be desired. Surprisingly, not a lot of fruit? The breakfast items were overcooked and not a great deal of selection. Oh, the tour and showing us the penthouses was great! Wow, live like a movie star with your own personal cook! We fortunately were close to the beach and the lounge area was really nice with shade. I guess I'd just like to have had better food, otherwise a lovely place to relax.

Partner

2/10

Poor

21 Jun 2026

Micelayne

Es el peor hotel, empleados groseros, poca comida y mala
Sucio
Sin aire acondicionado
Con cucaracha
Piscina sucia
Toile sin agua
etc

Family_with_children

6/10

Pleasant

21 Jun 2026

Hiram

They need to work on the check in. Took about 2 hours . The AC needs to be upgraded. Seemed to never get cold or cool always felt stuffy. Personal needs to better explain how the buffet and food system works. When you’re leaving the buffet area you have employees trying to sell you upgrades or membership subscription. We were here for only 2 nights wasted about 4 hours even though we had told them no. They’re like vultures hovering over you. No night life. The shows were great. Beach was excellent. Rooms were clean. Fridge was full.

Partner

10/10

Exceptional

20 Jun 2026

Hipolito

Todo muy limpio el personal muy atento estuve unos Días Exelente

Partner

2/10

Poor

20 Jun 2026

Merlin

Ask for a crib was never brought hotel claim did not have any causing us to have two sleepless nights, hotel amenities were never explained which resulted in us not being able to reserved in any restaurant, hvac didn’t work properly never fixed even after being reported, electricity was on and off in an very heat wheather, keys didn’t work upon arrival.

Family_with_children

6/10

Pleasant

19 Jun 2026

Jessica

Lo que no me gustó que porque fuimos por 3 días y dos noches no no permiten reservar a los restaurantes a la carta eso está muy mal para poder reserva me dijeron que es después de 3 noches y 4 día eso es un abuso

Partner

10/10

Exceptional

18 Jun 2026

Harrison

Nice and beautiful

Family_with_children

8/10

Excellent

18 Jun 2026

Maritza

The stay at Cofresí palm resort was good, to me the food at the buffet wasn’t, that great , other wise staff very polite. Front desk very helpful n nice.

Partner

2/10

Poor

18 Jun 2026

Jeanette

Stayed for a couple days and the room was clean but the air conditioner didn’t work. The phones in the room didn’t work and when I told the front desk they said they would send someone. Nobody came to check ac or phones. The food was good at the pearl restaurant but that was the best part of the hotel.

Family_with_children

10/10

Exceptional

17 Jun 2026

Wimely

Excelente atención al cliente. La camida es buena aunque serua bueno mas variedad

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Maria

Clean rooms wonderful fresh food, amazong helpful mindful staff

Family_with_children

8/10

Excellent

17 Jun 2026

Raul

Need butter from staff.

Family_with_children

6/10

Pleasant

17 Jun 2026

Naydelin

El Cofresí tienen que remodelar muchas cosas, hay baños con manchas en la bañera, todas las bebidas artificiales no hay nada natural, cuartos con aire dañados o con filtraciones de agua, no me gustó para nada que si no tengo 3 noches no puedo reservar ningún restaurante 😒,

Gracias a Dios teníamos acceso a el otro hotel que tenía muchísimas mejores condiciones y la estancia fue agradable por ello.

Family_with_children

8/10

Excellent

16 Jun 2026

Emeli

Está súper bueno en verdad el hotel pero hay que caminar mucho pero hay trasporte que tel leva a todos lado pero hay que caminar
La comida no tan bueno todos los día lo mismo y no hay variedad pero me gustó la experiencia

6/10

Pleasant

16 Jun 2026

Yuneidi

las habitaciones estaban viejas y olinan muy mal el agua salia sucia

Family_with_children

2/10

Poor

15 Jun 2026

Keily

The food 0/10 there was no variety, they were not always waiting to help you and the air in the room that touched me did not serve it was very hot, it is large and has many pools but the drinks and the food were not what I expected

Family_with_children

6/10

Pleasant

14 Jun 2026

Ramona

Los meseros todos nos dieron buen Servicio , nos encanto el entusiasmo y dedication y impatience Jenifer
La comida no varia mucho . Nos toco un mal olor que habia en algunas areas a aguas negras.
No tuve ningun inconveniente con la reservas . Me gustó mucho Expidia

6/10

Pleasant

14 Jun 2026

Ava

I used to come all the time and I see the place not as well maintained. Just basic things such as the bathroom door not closing correctly . Or the jacuzzi coming on and it being dirty

6/10

Pleasant

14 Jun 2026

Sammy

El servicio al cliente en recepción y lugares de comida fue muy bueno y atento, no tuve ningún problema, recepción incluso nos regaló una suite para nuestra estadía. Muchas piscinas y diferentes complejos que podíamos visitar, así que nunca te aburres por estar en el mismo lugar. No me gustó el transporte dentro del complejo, ya que los conductores no son atentos y siempre están de mal humor, aveces te ignoran y te dejan esperando, literalmente solo 2 fueron amables, después de ahí los conductores son los únicos empleados desagradables; btw los de carrito de golf son muy amables también y nos ayudaron a movernos por toda el área y ellos si nos trataron bien. La variedad en la comida siento que pudo ser mejor, pues muchas cosas básicas ni siquiera las tenían como un simple pollo frito o tiras de pollo, o un helado… El snack de merienda y medianoche muy escaso, solo hamburguesas y sopa, por lo menos pizza deberían tener. Otra cosa que no me gustó es que muchas veces nos sentimos discriminados ya que si no eres vip aveces te quieren hacer sentir menos, pero solo son algunos empleados y muchas veces nos preguntaban si éramos residentes americanos o ciudadanos y cuando le decíamos que no nos despreciaban, ya sea para decir que era para darnos un regalo o un tour pero que no aplicamos por ser dominicanos y siento que deberían ser más cariñosos con los clientes locales y que apoyamos lo nuestro. Pero en fin, tal vez volvería si es con mi grupo de amigos, podemos hacerlo divertido.

Family

4/10

Poor

13 Jun 2026

Wilson Alexander

Las habitaciones un poco antiguas y en mal estado pero la atención de el personal y la comida estaba bien

Family_with_children

10/10

Exceptional

13 Jun 2026

Henry E

Emanuel, Orlando son muy buenos Camareros. Merecen un aumento.

Partner

2/10

Poor

13 Jun 2026

Maribel

Staff only

Family_with_children

6/10

Pleasant

12 Jun 2026

Ingris Altagracia

La habitación excelente.
A las piscinas le doy 10 de 10.
El trato del personal muy bien.
La calidad de la comida aceptable, pero muy poca variedad. Los restaurantes a la carta no funcionan.
En sentido general para el precio, el hotel es aceptable.

Family_with_children

10/10

Exceptional

09 Jun 2026

Isaira

10/10 en servicio, limpieza y atención

Partner

10/10

Exceptional

09 Jun 2026

Rony Saul

Me encantó ! La habitación muy bien cuidada y limpia , el personal en todo momento atento y simpáticos buen entretenimiento la comida 9/10 súper variada definitivamente volvería

Friends

8/10

Excellent

08 Jun 2026

Adamilka

.

Family_with_children

10/10

Exceptional

08 Jun 2026

Idalia M

I loved how friendly the staff. The night show was excellent and unique!

Friends

2/10

Poor

08 Jun 2026

Anderson

Terrible service, very dirty rooms, and furniture in very poor condition. The restaurant service was horrible; in my opinion, they really need to improve the service and provide the staff with better customer service training.

Family_with_children

10/10

Exceptional

08 Jun 2026

Pavel

Todo bien

10/10

Exceptional

07 Jun 2026

Nicaury Josefina

Excellent

Family_with_children

10/10

Exceptional

07 Jun 2026

Miguel

Todo excelente ❤️❤️❤️❤️🥰

Family

10/10

Exceptional

07 Jun 2026

Jorge Luis

Everything was great

Partner

10/10

Exceptional

06 Jun 2026

Ligia

Staff

Family_with_children

10/10

Exceptional

06 Jun 2026

Delvi

Buen servicio, todo hermoso , buenas vistas y todo limpio.

Partner

4/10

Poor

04 Jun 2026

Maria

Se necesita más cuidado y mantenimiento en las habitaciones y la limpieza

Friends_and_family Family

6/10

Pleasant

04 Jun 2026

Edwin

Customer service needs training in hospitality,
One thing I did not like was that the buffet opens at 12:00 noon and closes at 3:00pm. After that if you don’t have reservations for dinner in any of the restaurants you’re done, you won’t be eating for the rest of the day.

Partner

4/10

Poor

04 Jun 2026

adrian

I cant complain about normal staff, but if you have issue, it is like pulling teeth to get it corrected.

Friends_and_family Family

2/10

Poor

04 Jun 2026

Deyvi

Nunca tienen reservaciones de restaurante para los latinos y los días de semana no hacen mangu y todos es limitado en el área de restaurantes. No queda a gusto con el área de comida.

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Yonatan

Estuvo excelente recomendado y los malestero bien atento sobre todo dalvin

2/10

Poor

02 Jun 2026

Kimberly

This was one of the worst stays I have ever been to. The staff were incredibly rude, if you have questions they seem bothered or annoyed to answer and the food was absolutely disgusting. The entire place smells like a hot sewer. I would never recommend this hotel to anyone. Also, there is no WiFi.. Save your money and don’t come here!

Family

8/10

Excellent

01 Jun 2026

Giancarlo

Solid resort

Partner

6/10

Pleasant

31 May 2026

Maria

All the good activities like the club, casino were only for people with VIP for the regular people there wasn’t much to do

2/10

Poor

30 May 2026

Candida

El buffet es muy pobre y de mala
Calidad.
Las habitaciones estan Sucia y con olor a humedad.

Partner

10/10

Exceptional

29 May 2026

Lizaldo A

Deben de ser un poco más limpio en la limpieza de las habitaciones y un poco más higiénicos en las barras que están para las piscinas ya que la gente trae sus vasos personales y los cojen y les ponen los refill de hielo y líquido sin tener ninguna higiene. Cosa que puede propagar virus y alguna enfermedad. Eso fue lo que no me encantó del resort.

Family_with_children

8/10

Excellent

28 May 2026

Victor Hugo Perez

I like everything, but having to walk to the other hotel to be able to use the VIP section did not make sense we are traveling from so far that we should have access to the entire place .

Self

6/10

Pleasant

28 May 2026

MARIANELA VERAS

Llegué a la propiedad a la 1:30 y no me quisieron hacer el chequeo porque según ellos hay que esperar a la 3 de la tarde luego de esperar todo ese tiempo tuve que hacer una fila larga ya que se juntó mucha gente y terminé haciendo mi chequeo muy tarde pasado a las 3:45 luego de instalarme en la habitación fui a a ver la comida que había y sólo había merienda y por cierto nada bueno solo lo mismo nada bueno luego de ahí la piscina es hasta la 7 pero el bar sierra a la 6 entonces no hay nada que tomar en el área de la piscina la comida le doy un 7 de 10 no hay mucha variedad en la comida los empleados de limpieza le preguntan a uno si uno necesita la limpieza algo que encuentro que no debería de preguntarle al cliente la caja fuerte no sirven en fin no hay forma de tener nada a salvo ya que no funciona y los autobuses duran mucho para recoger a uno para transportar de un lugar a otro en mi opinión la comida del otro hotel el casa blanca tiene mejor calidad la comida y otra cosa hay mucho mosquito y un mal olor de las tuberías .

Partner

6/10

Pleasant

28 May 2026

Irma

No había variedad de comida

Partner

6/10

Pleasant

27 May 2026

regina

I stayed at the Lifestyle Cofresi hotel and the staff at check in were poorly trained with poor customer service did not appear to care. Once we got to the room this is where the biggest disappointment was. The shower head was broken the water stream barely came out and it caused water to go all over the floors with a big water clean after every shower. The TV was old and no signal so it didn’t work. The furniture was old and worn. Needs a real remodel, and better trained staff. I noticed that a lot of young Dominicans were being trained which is good, but the trainers need to do better. I would not stay at Cofresi again.

Partner

4/10

Poor

25 May 2026

Solanlly

El hotel es muy bueno. Sin embargo no me gustó que al la hora del chef out me sacaran si saber si tenía para pagar otra noche más. Ellos no pueden subestimar a los demás si me hubieran dicho yo pago extra y no tengo mente pero si. Nada me dijoron tienes que irte. El dinero no era un problema y sin embargo nos dijeron que nos diera es por ello que jamás vulevo créeme que si nos hubieran dicho tienen que ir poner extra lo hubiera puesto porque el resort nos gustaba mucho pero con esa actitud jamás vuelvo

4/10

Poor

25 May 2026

Esmely

Estuve visitando el hotel por primera vez y me llevé una mala experiencia a lo que es el servicio de comida en los buffet. Una comida desagradable y nunca había disponibilidad para reservar en otros restaurantes. En verdad deberían prestar más atención a la comida de los buffet, ya que es difícil encontrar disponibilidad para los demás restaurantes, al menos llevar una buena experiencia de los buffet.

Family

10/10

Exceptional

25 May 2026

Melvin

Muy Buen Lugar.. Muy Bonito Todo

Partner

2/10

Poor

25 May 2026

Roberto

el hotel times buenas postings la playa bip exelente pero los cuarto tienen mucho problemas el aire no funsionan bien la attention al cliente orrible la comida poca ocion le recomiendo no reserval en cofresi aca hay barios hotels mejores en el mismo resort

2/10

Poor

25 May 2026

Anyelo

La habitación está terrible sucia y muchos insectos

Partner

10/10

Exceptional

25 May 2026

Luis

Excelente servicio y comida buenísima
Pasamos una estancia maravillosa. Quiero destacar especialmente el excelente servicio de todo el equipo de empleados; su amabilidad y disposición marcan la diferencia. Además, la comida fue muy buena, con un menú delicioso y de gran calidad.
Un hotel totalmente recomendado. ¡Cinco estrellas bien merecidas!

Family_with_children

8/10

Excellent

24 May 2026

Wanjiru

This huge property was very nice. Lots of restaurants which were easily accessed using the shuttles. The rooms were clean but... room phones & hot water was non-existent in 3 out of 5 booked rooms.
Buffets were great. Free drinks were a little light but still very nice. I would stay here again.

Family_with_children

6/10

Pleasant

24 May 2026

Angel Yoesel

La comida es buena, se necesita un poco mas de variedad, hay instalaciones buenas pero algunas pueden tener problemas con el aire, algunos en la habitación solo le ponen agua en la neverita, muchas opciones de piscina incluyendo para niños, el servicio del personal fue excelente, excepto cuando se llama a recepción ya no atienden y raro que te brinden el servicio, si quieres un Hotel familiar es una buena opción, si quieres mejores condiciones pues pagar mas para vip o mejores servicios

Friends