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Hotel El Reloj

Puerto Plata · Dominican Republic

76 C. 12 de JulioView location

8.0/10Excellent125 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort7.4/107.4
Condition8.0/108.0
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel El Reloj

With a stay at Hotel El Reloj, you'll be centrally located in Puerto Plata, steps from Embassy of the United States Dominican Republic and 3 minutes by foot from Amber Museum. This beach hotel is 4.6 mi (7.4 km) from Playa Dorada and 4.4 mi (7.2 km) from Cofresi Beach.

Make use of convenient amenities, which include complimentary wireless Internet access and concierge services. Featured amenities include dry cleaning/laundry services, laundry facilities, and coffee/tea in a common area. Planning an event in Puerto Plata?

This hotel has 183 square feet (17 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Mingle with other guests at the complimentary reception, held daily.

Quench your thirst with your favorite drink at the bar/lounge. Treat yourself to a stay in one of the 32 individually decorated guestrooms, featuring heated floors. Complimentary wireless Internet access is available to keep you connected.

Read more about this hotelShow less

With a stay at Hotel El Reloj, you'll be centrally located in Puerto Plata, a 1-minute drive from Malecón De Puerto Plata and 13 minutes from Cofresi Beach. This hotel is 5.3 mi (8.5 km) from Playa Dorada and 16.5 mi (26.5 km) from Sosúa Beach.

Treat yourself to a stay in one of the 32 individually decorated guestrooms, featuring heated floors and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include ceiling fans, and housekeeping is provided daily.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Planning an event in Puerto Plata? This hotel has 183 square feet (17 square meters) of space consisting of conference space and a meeting room.

Popular amenities

Free WiFi
Concierge
Laundry
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators Cash deposit required By ocean Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cash deposit: USD 30 per person, per day

    We have included all charges provided to us by the property.

  • You need to know
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 18 years old
    • This property only accepts cash
    • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
    • Property Registration Number 76
  • Minimal age
    18
  • Optional fees
    • Rollaway bed fee: USD 20.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

U.S. Consular Agency in Puerto Plata 0.1 km / 0.1 mi
Amber Museum 0.3 km / 0.2 mi
Malecón De Puerto Plata 0.3 km / 0.2 mi
St. Philip the Apostle Cathedral 0.4 km / 0.3 mi
Independence Park 0.4 km / 0.3 mi
Museum of Taino Art 0.5 km / 0.3 mi
Fort San Felipe 1 km / 0.6 mi
Estatua de Gregorio Luperon 1.1 km / 0.7 mi
Taíno Bay Cruise Port 1.4 km / 0.9 mi
Camacho Beach 1.5 km / 1 mi
Cosita Rica Beach 1.8 km / 1.1 mi
Long Beach 2.7 km / 1.7 mi
Isabel De Torres National Park 2.8 km / 1.8 mi
Lorilar Ranch 4.4 km / 2.7 mi
Playa Costambar 6.1 km / 3.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 32
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Wi-fi
  • Laundry service
  • Concierge
  • Clothes dryer
  • Bar
  • Restaurant: 1
  • Conference room
Show 1 more facilities & services
  • Meeting room: 1
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE COMFORTSINGLE • COMFORTSGL.OM

    Photos are not available for this room type.

    Hotel El Reloj

    SINGLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel El Reloj

8.0
Excellent
125 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
7.4 /10
Condition
8.0 /10
Amenities
8.0 /10
50 reviews shown
8/10
Excellent
12 Jul 2026
Anyelo
Bueno para dormir, lo malo es no había parqueo dentro pero fuera del hotel si y tienen cámara de seguridad.
6/10
Pleasant
14 Jun 2026
Gianmarco
Propiedad buena con relación al precio
Self
2/10
Poor
06 Jun 2026
Luis
Small rooms besides 1 or 2. Hallway is so small. Room walls are paper thin and you can hear everything. They scam you there. Hotel looks like a Chinatown corner store. Half of the pictures are fake.
Family
10/10
Exceptional
04 Jun 2026
Lauren
La atención fue increíble, muchas gracias al equipo y la propietaria por ayudarnos cuando tuvimos una necesidad y dar una milla extra para nuestra comodidad. Gracias por sus atenciones y por permitirnos degustar un plato típico Dominicano♥️
Partner
8/10
Excellent
02 May 2026
Russell
Good bang for your buck
Self
10/10
Exceptional
15 Mar 2026
Bob
Great staff and clean rooms.
Partner
10/10
Exceptional
13 Mar 2026
Evangjelia
It is a very good spot, close to the historic center, the room is decent , clean, hot water which works, wifi, they have water in the lobby and coffee if you need. The staff is the best always friendly and atentive,specially Markus, but all of them are great.I booked for 3 nights originally which I was going to stay but the next day i hear constructions, so had to leave one day earlier and the hotel refunded my last night. Really appreciate what they did. It is a greta place. Would come again. When constructions are over . But is a great spot!
8/10
Excellent
03 Mar 2026
Doug
The hotel is on a busy street. Half of the building is being renovated. There is some construction noise from around 8am. And there was noise from dogs barking during the night sometimes.The hotel location is close to the centro area, but nowhere close to a nice beach. The beach in Puerto Plata is an embarassment to the city and the country. Full of garbage.The staff were all very nice. the price per night is very reasonable.
Partner
6/10
Pleasant
22 Feb 2026
THEODORE
***WARNING*** This property is undergoing construction renovations. There are many positive features, such as the staff is very attentive, and the housekeeping manages to keep the rooms and even common areas very clean. But if relaxation and resting is your priority, this may not be the best choice, or if you’ve already made a reservation, suggest that your room is opposite side of the construction and renovation area.
8/10
Excellent
17 Feb 2026
Tito
The staff member who checked us in/out was helpful and the process was easy.
Partner
10/10
Exceptional
02 Feb 2026
Verified traveler
Good
10/10
Exceptional
07 Jan 2026
brandon
Great place , wonderful staff good location . 1 block from the malacon.
10/10
Exceptional
26 Dec 2025
Myrna H
The terrace is the best part of this hotel, not ment for long stays. But the rooms are clean staff is great and location is very convenient close to every. Also restaurant across the street has excellent food, all in all great 7days.
Leisure Self
2/10
Poor
29 Oct 2025
Alexandra Maria
This experience was terrible! Awful reception, loud noise everywhere, couldn’t even sleep because at 7am, someone was hammering next to my room.
Would never be back and I strongly recommend to avoid this place!!!!
Business_and_leisure Friends
8/10
Excellent
05 Oct 2025
Bob
Great people and great rooms. Need to work on the parking problem
Partner
8/10
Excellent
23 Sep 2025
Russell
Quick seem less and with ease of transition
Leisure Self
10/10
Exceptional
06 Sep 2025
brandon
Some
Of the staff were good , the bartender was not good. Don’t expect her to give you ice or be polite.
Business_and_leisure Self
8/10
Excellent
27 Jul 2025
Jennifer
The hotel is nice, there was construction happening when we arrived so from the outside it looked a little wild but it was a beautiful hotel. The rooftop is so nice and huge. We would stay again.
Leisure Partner
10/10
Exceptional
21 Jul 2025
Anicia
What i like about this place was that it was near the beach
Leisure Self
10/10
Exceptional
18 Jul 2025
Bob

Awesome!!

Great staff and always helpful!!!
Partner
4/10
Poor
09 Jul 2025
Ficheler
Na
8/10
Excellent
20 Jun 2025
Russell
Good bang for your buck, great location and helpful and friendly staff
Leisure Self
10/10
Exceptional
20 Jun 2025
Disneyris
Es conveniente y limpio
Leisure Family
10/10
Exceptional
18 May 2025
brandon
When I am I. Puerta Plata, I stay here, nice , clean professional place.
Business_and_leisure Self
8/10
Excellent
02 May 2025
nutmeg
Place is very small but clean. Room was so small that you couldn't fully open the bathroom door and our light in the bathroom did not work at all and there are no windows so it was very dark in there. The place and staff were good for maybe a 2 night stay but lacked space. Staff were very pleasant. I would stay there again if I had a stop over but not for more than 2 or 3 nights.
Leisure Partner
8/10
Excellent
22 Apr 2025
Russell
Great bang for your buck, excellent location and the hotel has a cool rooftop bar/lounge area
Leisure Self
10/10
Exceptional
17 Apr 2025
Perry

Overnight

Lovely little boutique hotel. Very clean. Great service. The rooms were small but comfortable. I will stay again.
Partner
4/10
Poor
16 Apr 2025
Roy
Restroom was tiny, shower needed a door or curtain water splashed everywhere, no phone in room, no tv service, hotel bar didn’t take credit card payments
Leisure Partner
8/10
Excellent
15 Apr 2025
Mario
The area is very convenient, close to many tourist attractions. The only problem was the room very small and the mattress was so uncomfortable otherwise everything was great.
Leisure Self
10/10
Exceptional
11 Apr 2025
Ronny
It was great
Business
8/10
Excellent
30 Mar 2025
russell
Great bang for your buck, good location convenient for walking around and shopping
Leisure Self
10/10
Exceptional
09 Mar 2025
Alan
Location was perfect, very walkable around the tourist district.
Leisure Self
10/10
Exceptional
02 Mar 2025
Bob

Great place

The most amazing staff!!!!
Friends_and_family Family
4/10
Poor
28 Feb 2025
James
Staff was willing to help but the place is really not fit to be on Expedia. Imagine, i could not even get to my room cuz, of my luggage and there is no elevator folks.

This is a very 1* hostal not hotel come on people
Self
6/10
Pleasant
24 Feb 2025
Nirvan
Hotel was fine , except had two beers up on the roof restaurant and it cost 550 pesos which is a rip off. So, if you staying their don’t go to their restaurant.
Leisure Partner
10/10
Exceptional
21 Feb 2025
Anthony
I loved it because it was in the historical district everything was in walking distance I got to live like the locals shop like the locals eat like the locals and that saved me so much money and I got to see so much more and everything was walkable
10/10
Exceptional
26 Jan 2025
Aziel Omar
Everything its OK
Leisure Partner
10/10
Exceptional
16 Jan 2025
Sean
A generally all round good find in the town centre with everything walkable to the Málecon it's cafes & restaurants & also a supermarket.
Equally to the centre of the San Felipe district for coffee,shops and the central square.

The hotel itself is billed as a 2* but is better than that.

It is clean & secure with a 24 hour reception & a small car park attached.
It has lovely rooftop terrace with a bar open from 6pm local time with amazing views over Puerto Plata & accesible from the 2nd floor by another staircase.

Well worth a stay for budget travellers & great value for money.
The Bus station(Metro Tranaportes) is around 600 metres away walking time of 10 minutes but uphill on the way there.

Puerto Plata itself is safe,very pretty old town.

For travel options out there are taxi & motoconchos(motorbike taxis who you can spot as they wear orange gillets.

The north of the country is clean,green & beautiful.
Finally tours of local rum factory (Brugal) are available
Leisure Self
10/10
Exceptional
26 Dec 2024
brandon
This a great place, stay there right away, you will like it.
Business_and_leisure Self
2/10
Poor
21 Dec 2024
Wayne Giron
The whole experience was not good first of all it was not a resort and my room was very tiny including the bathroom. Overall I will never stay at this hotel again. The pics that r posted on Expedia r not the same as u see in person
10/10
Exceptional
27 Nov 2024
Mathews
Aq6
Leisure Self
10/10
Exceptional
27 Nov 2024
Mathews
Nice
Leisure Self
2/10
Poor
24 Nov 2024
Kendry
Not good
8/10
Excellent
15 Nov 2024
Sovannarith
They need to update their bathroom a bit better.
Leisure Friends
8/10
Excellent
07 Oct 2024
anthony
No
Leisure Self
8/10
Excellent
07 Sep 2024
Richard
Great location malecon , ocean, old church, town square. Nice clean room nice staff
Business_and_leisure Self
8/10
Excellent
07 Sep 2024
Richard
Great place, clean nice little room, good ac, great price, nice staff, the malacon, the square
Business_and_leisure Self
10/10
Exceptional
18 Aug 2024
Bob

Great!!!

The Hotel is always amazing…. This was my 6th time staying here this year and it has been great every time!!!
Partner
10/10
Exceptional
28 Jun 2024
Peter
The service is exquisite. Staff is very attentive. The rooms are clean and the airconditioning works very well. The ambiance is wonderful and the location is very near the oldest cathedral of the West Indies. There is construction nearby as they are fixing up the historical district. Breakfast in the courtyard was great. We would have liked to stay longer but our schedule kept us from doing so.
Leisure Partner
10/10
Exceptional
26 May 2024
Bob

Great place!!

The staff was Great!!!!
Friends_and_family Family

Location & surroundings

Hotel El Reloj
76 C. 12 de Julio, Puerto Plata, Dominican Republic

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Hotel El Reloj

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