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8.0/10Excellent288 Reviews
Cleanliness8.4/10 8.4
Service8.4/10 8.4
Comfort7.0/10 7.0
Condition7.8/10 7.8
Amenities7.6/10 7.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Dinasty Hotel
With a stay at Dinasty Hotel in Puerto Plata (Centro Histórico), you'll be within a 5-minute walk of Malecón De Puerto Plata and Museum of Taino Art. This hotel is 4.7 mi (7.5 km) from Playa Dorada and 16 mi (25.8 km) from Sosúa Beach.
Make yourself at home in one of the 11 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include complimentary bottled water, and housekeeping is provided daily.
Featured amenities include a computer station, dry cleaning/laundry services, and laundry facilities. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Popular amenities
Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Transportation services
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No elevators
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Children may not be eligible for complimentary breakfast.
- Cashless payment methods are available for all transactions.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - midnight. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
-
Minimal age
18
-
Optional fees
- Airport shuttle fee: USD 60 per vehicle (maximum occupancy 4)
- Pet deposit: USD 100 per stay
- Pet fee: USD 20 per pet (varies based on length of stay) plus USD 20 one-time cleaning fee
- Service animals are exempt from fees
- Late check-in fee: USD 20 for check-in between noon and 7:30 AM
- Crib (infant bed) fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Spanish
Nearby attractions
Museum of Taino Art
0.1 km / 0.1 mi
Independence Park
0.2 km / 0.1 mi
St. Philip the Apostle Cathedral
0.4 km / 0.2 mi
Malecón De Puerto Plata
0.4 km / 0.2 mi
Amber Museum
0.5 km / 0.3 mi
U.S. Consular Agency in Puerto Plata
0.6 km / 0.4 mi
Fort San Felipe
0.8 km / 0.5 mi
Taíno Bay Cruise Port
0.8 km / 0.5 mi
Estatua de Gregorio Luperon
0.8 km / 0.5 mi
Camacho Beach
2.1 km / 1.3 mi
Cosita Rica Beach
2.3 km / 1.4 mi
Isabel De Torres National Park
2.7 km / 1.7 mi
Long Beach
3.3 km / 2 mi
Lorilar Ranch
4.8 km / 3 mi
Los Mangos Golf Course
5.8 km / 3.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Dinasty Hotel
100
reviews shown
Don
I like the way the property was managed and maintained. I also like the way they accommodated us as we arrived past desk opening time. I also liked how it was in walking distance of the port as we were there to meet our cruise ship.
Verified traveler
Breakfast was ok. Servers no helpful. Room was terrible and in disarray, tiles in floor broken, sofa bed in room so dirty, you don’t want to seat on it. Bathroom shower loose from wall and toilet clogged up..
******I do not recommend it *******
******I do not recommend it *******
Russell
Great local, withinin walking distance to the restaurants and tourists shops, the breakfast is delicious and the staff &
Manager are helpful and knowledgeable
Manager are helpful and knowledgeable
Edickson
There wasn't any hot water to shower. The fabric material that bed head was made of, was dirty. The hotel does parking, you have to park on the street. The receptionist didn't provide any instructions on wifi, maybe there wasn't any. This hotel is located in the downtown area of puerto plata which very noisy through out the night with motorcycles driving by through out the night.
Edwin
Yes
kenia alexandra
Good
Ramon
Excellent
MADISON
Good
Samuel
Small hotel but clean room and perfect for a couple days
SANTIAGO
La estancia fue un infierno, era una discoteca o bar de copas con habitación donde los huéspedes importan entre nada y menos. Les rogamos que bajaran la música en muchísimas ocasiones y se reía de nosotros. La seguridad era nula, muchas cámaras y todo el mundo entraba y salía del “restaurante” por la recepción del hotel, cualquiera podía haber hecho cualquier cosa y en la recepción no había nadie del personal del hotel para velar por la seguridad o derecho al descanso de sus huéspedes. Fue VERGONZOSA la estancia, y como guinda del pastel las habitaciones estaban en pésimo estado
Emmett
Everything is very clear, lots of stores and restaurants nearby easily commutable to walk around. Only thing bathroom is very small.
Verified traveler
Personal
Lori
The staff was awesome! From check in, to dinner in the restaurant, to check out, everyone was so nice and kind and helpful. Check in was seamless, and the staff came up to help us with the controls for the air conditioning. she also sent an email immediately when I left my passport at the desk during check in. We had a wonderful conversation, in English, with wait staff in the restaurant. I think they enjoyed practicing their English. And they went out of their way to prepare a vegetarian dish for us even though there was no vegetarian option on the printed menu. At check out, we asked for a cab to the cruise port, but the male staff member offered to take us there instead. He ended up having to spend 30 minutes driving us to various places to get through immigration and get on the boat. It would have been so stressful without him as our intermediary. All the staff we interacted with went above and beyond our expectations. I would stay here again if I was ever in Puerto Plata again!
Waldemar
Damage floor
Beverley
Room was very clean. Front desk staff were friendly and arranged for transportation to Santiago Airport. Rooftop dining was very good.
Thomas
The disco on the top floor kept me awake.
Clemencia
clean room
Eloisa Nairovy
Sencillo pero limpio. Gente amable
Monika
Overall the hotel needs an update, the room (family double) was at a poor condition, needs renovation. When raining, the drainage smelled a lot. In contrary, the hotel is in excellent location and the roof top bar is very nice although a bit pricey. The breakfast choice is very limited, especially for kids and if you stay for more than 3 days, it is very monotonous. However they tried to make some variations at our request so that was good. Staff speak very little or 0 English so that was a bit difficult. Parking was good although it is right in the centre. We always found a place in the neighbouring street.
Aldo Nunes
Yes. Just didn’t like it
Darren
super friendly staff (except bellboy was robotic lol) everyone else amazing! Clean, quiet and restaurant very good...casino attached a bonus!
Veronica
Grea hotel on a safe area, close to all tourist actrations. Basic room with small refrigerator and confortable bed. Included delicious breakfast was served at top building restaurant. Receptionist Ruth was very friendly and helpful.
Regina
Friendly staff, clean comfortable room
Laurie
Food was delicious! Pricing is great for the food items! The bar at night was fun! It's close to the Pink Street and Umbrella Street and a lot of shops, all walking distance! Very convenient!
Room was very clean. My only complaint is the AC in the room. The AC was coming out cold, but no matter the fan setting, the room never got cold so we did not have a comfortable night of sleep.
Room was very clean. My only complaint is the AC in the room. The AC was coming out cold, but no matter the fan setting, the room never got cold so we did not have a comfortable night of sleep.
Roxanna
Buen hotel ubicacion excelente.
Rafael
Buen hotel , centric, limpio, cómodo, buena atención
Franklin
Room, amenities, staff, Ned improving
Eunilda
It was a nice quite place to stay. Staff were very respectful and helpful in every respect.
Techy Miguel
Clean room
Junior
Todo excelente lo único malo es que el wifi no funcionaba y no se pudo utilizar la TV
CAMERON
Staff was friendly
Vladymir
The breakfast should be serve at time in case it’s better to inform customer the late if he could stay more in the room or what can be done else
Alfonsina
Wonderful
Fior
Al servir el desayuno me negaron un café porque es una sola bebida y lo peor fue que la mesera me lo gritó delante de los demás huéspedes que si quería otra cosa como una bebida para acompañar mi desayuno tenía que pagarlo. La habitación olía a humedad y la habitación y el área de restaurante tenía mucho polvo viejo se ve que tienen mucho que no quitan el polvo. Para el colmo había una gato paseando en el área de comida
Jesus
Staff was nice
Fatty
El hotel esta en el centro de la ciudad y muy cerca de todo. Nuestra reservación era para 3 personas por 3 noches y nos dieron 2 noches en una habitación con 2 camas y para la tercera noche nos teníamos que cambiar de habitación que tenía una cama y un sofá cama. Les pedimos que mejor nos cambiaran las 3 noches para la habitación con el sopa cama y así lo hicieron. Cuando llegamos a bañarnos y dormir nos damos cuenta que el hotel no tiene estacionamiento, el sofá cama estaba roto, no había agua caliente y después de las 11:00pm no hay personal en la recepción para resolver cualquier situación. La mañana siguiente la chica de la recepción que llegan después de las 8:30am, fue muy amable y nos cambia de habitación pero como no tenían más habitaciones disponibles nos ofrecieron una de una cama pero no nos ajustaron el precio. Para la segunda mańana nos despertamos a las 7:00am con música bien alta que pone el huésped del cuarto del lado y nadie le dice nada y ese mismo día no nos pudimos dormir hasta después de las 2:30am porque el hotel tenía una fiesta con una banda en vivo que se escuchaba en la habitación como si fuera nuestra fiesta privada y cuando se le dijo al personal que estaba en la fiesta lo que dijeron es que eso estaba en la descripción del hotel, cuando no era así, y no le dieron importancia a nuestra queja. Definitivamente que no volvemos y no se lo recomendamos a nadie.
Verified traveler
-2/10
El mantenimiento de la habitacion muy mala, la limpieza terrible, los tapetes terribles y para completar un tapper en el techo. . La ducha estaba dañada, no habia jabon, la colcha sucia con liquidos sospechosos. En realidad lo unico salvable es la locacion de resto muy mal en general.
Nuriel
Las instalaciones en perfecto estado, todo limpio, el desayuno bueno en cantidad y calidad. Aire acondicionado, tv y cama muy buenos, el sofa cama pudo estar mejor.
Denise
An amazing experience
Romery
Good
Janet
Great
Denys
LOCATION WAS GREAT, AND THE VIEWS FROM THE ROOFTOP RESTURANT, WHILE HAVING BREAKFEST.
Billy
The staff was very friendly some spoke English
Kyle
Ok hotel staff is not the best.
Alexandra
Bathroom had mildew and it needed a little more love and a lot of bleach. Staff was lovely and polite.
Raul
Cozy little hotel in the center of town
Clayton
very good service
Jane
Rude staff. Smells damp. Old towels.
Stephanie
good staff. repairs required
Osama
dirty, smells like mold
Danny
We had a 1 night stay in Puerto Plata and this hotel was amazing. The only thing I could say I didn’t like was that there is a club on the roof and you can hear everything in the rooms. That didn’t bother me as much though. Everything about this hotel was overall great. Clean, convenient, staff is nice, breakfast was great, the views are amazing. Everything is very local.
James
Great location and friendly service if you want to bee within walking distance to see the historic area of Puerto Plata. A little difficult to maneuver the stairs, would have loved an in room coffeemaker since breakfast starts at 8:00 am. Would have expected a bedsheet between the comforter, but it was pretty clean. All around, for the price, a great value.
Olga
Great place to stay for a few nights in the heart of Puerto Plata, close to all tourist attractions.
Gregory
Good hotel
Laura
Todo excelente, en especial la atención de la chica que nos realizó el checking. El hotel tiene muy buena ubicación, se puede dejar el carro parqueado en la calle sin ningún problema.
Anastasia
Pros: Receptionist was very nice to us, but that is all.
Cons:We got our breakfast confirmed twice but still brought us wrong orders with hair in it.
Room walls are paper thin, can hear everyone and everything.
Cons:We got our breakfast confirmed twice but still brought us wrong orders with hair in it.
Room walls are paper thin, can hear everyone and everything.
Robert
Convenient location, friendly staff, and the rooftop bar were all wonderful!
Tae
It’s literally $50 a night. 3/5 is a good rating for what you are paying. They have a generator so when power goes out they have electricity. Rooftop bar/restaurant is nice. If you want an affordable, safe, and centrally located room in PP, the. This place is great.
Geraldenys
I liked the staff but my room had dirty sheets it had a broken and extremely dirty couch I wanted to get in the jacuzzi up on the roof top but I decided not to because it was also dirty ..the roof top was a nice view but furniture is old and outdated…when I went to shower the water came out with a real bad smell the air conditioner was blowing out moldy air and it did not get very cold… the tv remote was missing the back piece and instead had clear tape on it .. I went out at night and got locked out of the property completely I could go on and on …but the one thing I liked was that the staff was nice
Bertha J.
All staff members were very courteous and friendly. Food was great. Receptionist was very. Helpful in giving recommendations . Highly recommended. You can see the town from upper level.
Ramon
Hotel room was clean and service was excellent and friendly
Kim
The staff was very helpful and friendly.
Tia
Cute little place
Randolph
I don't recommend staying here. If you have physical limitations, good luck getting up the stairs to your room, and if you're hungry, there are more stairs to access the rooftop restaurant. The hotel is outdated. The rooms and beds are small. The bathrooms are small, cramped, and they have an annoying layout. There were ants in my bathroom just having a party on the sink. The noise from music on the rooftop restaurant was loud and obnoxious! The power kept going out and the internet buffered repeatedly or just went out. I DEFINITELY will not stay here again. There was nothing \"world-class\" about the stay here or the restaurant. Oh, here's the cherry on top: the restaurant has rats!
Quincy
For the money it was great. Parking is tuff but you can manage. Although I like music, not till 1am. You can hear it on the roof. Otherwise no big issues at all.
Keith
I had an amazing time here. It was so clean and luxurious! The staff was great and the rooftop bar and restaurant was always banging! Loved it place and would only come back here if I visit again. Other “hotels” in the area were dingy, old, and rundown with little to no care by the owners.
Jagdishchandra
Need updating rooms n lighting in room.Not good value for stay. not much choice for vegeterians at breakfast. Lack of understanding of breakfast services for continental breakfast.
Gtreat location, but very quite. I waqs only guest at hotel!
Gtreat location, but very quite. I waqs only guest at hotel!
Kristina
The hotel was conveniently located close to the port but the area was very noisy all night long. The front desk did not have any money for change or to exchange for tips. The restaurant upstairs had a very good staff and they were very friendly even though they did not speak very good or no English. They recommended and ordered us food from outside because their kitchen was closed.
TAnn
It wasn’t bad, just a few things would have really made it better.
Our taxi driver called, but our room air hassnt been turned on and it was hot
No soap after going to potty, but found some in shower. Area where rooms are are open to bar guest coming and going (safety??). Front desk not maned or a way to “find them” when needed. Lots of stairs-which is hard for disabled husband, no one bothered to show us that we didn’t have to go down a flight of steep steps, then turn and go up two flights of steps to get to dining/bar…all we had to do is go to end of hall and take one flight of steps (so much easier). If u use a credit card-you have to pay a charge!! “Breakfast included”, yep but your limited on what and how much, I wanted a pancake with my American breaksfast. That was going to be extra $7.
Staff friendly, room clean.
Our taxi driver called, but our room air hassnt been turned on and it was hot
No soap after going to potty, but found some in shower. Area where rooms are are open to bar guest coming and going (safety??). Front desk not maned or a way to “find them” when needed. Lots of stairs-which is hard for disabled husband, no one bothered to show us that we didn’t have to go down a flight of steep steps, then turn and go up two flights of steps to get to dining/bar…all we had to do is go to end of hall and take one flight of steps (so much easier). If u use a credit card-you have to pay a charge!! “Breakfast included”, yep but your limited on what and how much, I wanted a pancake with my American breaksfast. That was going to be extra $7.
Staff friendly, room clean.
Lilly
good price, good quality, excellent location!
Jazmin
The place is OK, but the rooms are not sound proof and next to us was a family with kids crying and screaming and didn't let us sleep.
Roque
All by all a good short stay
For a short trip it was good. Good location. Good service. A lot of noise from the cars that passed by. It can be a little desturbing to sleep. Overal its ok for a short time notice. The breakfast is also very good!
Brenda
Good
David
.
Luis
👍
Joan
Not as advertised at all
Yuri
Hotel is ok. Needs some improvements.
Room was ok. Entrance door was a bit loose. You had to slam the door to shut it. Evidence of rust was present. Great rooftop with fantastic breakfast. Friendly staff.
Jean
When I get to the hotel,I wasn’t expecting that hotel was so beautiful.nice bed ,clean room,good breakfast.i like it
Kristin
Close to everything, beautiful rooftop bar, clean, plenty of room in the cutely decorated room. Good breakfast included
Enrique
It has a great location, good rooftop for dining or enticing the afternoon.
Verified traveler
Wonderful staff, very clean
Kathi
The man serving the breakfast was the best thing about my stay. Gracious and kind. Mosquitos in the room. Very little natural light in room. A bit depressing. Good location though.
Sonia
Staff was friendly. Place was clean.
Elaine
It was ok, the rooms were not in great condition, they need to be renewed or refreshed, specially the barhroom area. Breakfast was good and the staff was friendly.
David
A perfectly charming little hotel, except ...
A perfectly charming little hotel, except for having no hot water in shower and a barely-usable toilet.
luis
The staff and the service it was awesome 👌
Raymond
Nice looking, but impossible to sleep here!
The hotel is actually pretty nice inside, and the room and bathroom was nice. It's centrally-located, just a few blocks from the Malecon (ocean boulevard) in the old city, and this is the problem....the noise! The street that it's on, Beller, is somewhat of a secondary thoroughfare, linking the historic district from the boulevard. My room was on the 2nd-floor, next to this street, and it was a LOUD! I didn't sleep more than 1-2 restless hours, with my phone turned on high to rain noise! Besides the location of the room itself, the window was of little use to stop the noise (with a big gap), and it was like (trying) sleeping on a scaffold with the cars and motos passing underneath. This went on steadily until after 3:00 in the morning, and then resumed at full speed around 6:30-7:00 Sunday morning. If you've never been in the D.R., almost every road is a racetrack, and the young kids like to make their motos as loud as possible, incessantly toot their horns at intersections (or any other slight inconvenience), and ride like idiots, speeding through the streets! The hotel itself was actually nice....if you can sleep through an earthquake, combined with a hurricane! I know that I won't be back, and I will warn anybody that might think of staying (without earplugs)....do not let them give you rooms #2,3,4,5 on the 2nd-floor, or any room on the street-side (Beller).....it might have been a nightmare, if I'd actually slept!
argenis
riendly greeting at the reception to the prompt assistance with any inquiries, their dedication to guest satisfaction was evident throughout. I had an issue with our room due to recent rain downpours and they were kind enough to move us without hesitation. One of the highlights of my stay was the culinary experience at Dynasty Hotel. One of the standout features of Dynasty Hotel is its prime location.
juan
Good location!!
Charles
The room was clean and affordable for the price .
The staff were awesome and helpful.
The staff were awesome and helpful.
Maya
Staff is friendly.vFree breakfast on rooftop was delicious, rooms are clean & comfortable. Convenient location near umbrella street, pink street (Paseo De Dona Blanca) museums & restaurants.
Verified traveler
Disastrous Accommodation
A disastrous accommodation... There is no hot water with a lot of mosquitoes in the room... Also, with a strong smell of anti-insect spray… I have killed at least 20ish mosquitoes since I checked in… From the wall of the room, you can see a lot of of dead mosquito bodies... When we requested a change of room, the staff said no room and just gave us a bottle of anti-insect spray... I will definitely never recommend this accommodation to anyone…
Besma
Need improvement in all areas
Michael
I could not get cable tv to work, something wrong with remote control !
ARMAND
Checking in was very easy staff was very helpful, the property is very clean. Area was very safe.
Caridad
HOTEL PEQUEÑO, CON TODO LO NECESARIO
Hotel cercano a todos los lugares histórico, con azotea que permite mirar toda la ciudad.,
La joven de la recepción muy amable
La joven de la recepción muy amable
Evguenia
Nice little hotel in downtown, convenient location, walking distance to malecón and el anfiteatro.
Service was good at front desk and the rooftop bar/restaurant.
Service was good at front desk and the rooftop bar/restaurant.
John
Location is close to many tourist attractions and the beach. There is a nice bar on site, however it is on the expensive side. Parking is tight and hard to find.
Angel
Could not sleep due to the noise in the bar upstairs. Booked for 3 nights,paid cash. Big mistake,lost my time and money. Left the following morning. Would not recommend.
Location & surroundings
Dinasty Hotel
Calle Beller 7, Dominican Republic (the), Dominican Republic
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