Name: Guitart Grand Passage
Address: Carrer De Muntaner, 212, Barcelona, 08036, ES

10/10

Exceptional

21 Jul 2026

Aisha

We had a nice size room for 3 adults. The room was clean and the location was central. 10 min walk to La Rambla. 30 min walk or quick bus ride to Sagrada Família.

Family

2/10

Poor

16 Jul 2026

Na young

DO NOT STAY AT THIS HOTEL. I believe a theft occurred inside my room.

I stayed here from 4–8 July 2026 in Room 511. My brand-new Dior sunglasses, purchased at the airport duty-free shop, disappeared from inside my room.

Housekeeping entered Room 511 only twice: 5 July and 7 July. The sunglasses were not left out. They remained inside my luggage throughout my stay, still sealed in their original triple-layer duty-free packaging. Someone opened the packaging, removed only the sunglasses, and carefully repacked everything so I did not notice until after check-out.

This was not a simple loss. Someone went through my personal belongings inside a locked hotel room.

I contacted the hotel immediately by email and phone and left voicemail messages. I received no reply, no investigation, no apology, and not even an acknowledgement.
I have reported the incident to the police. The hotel must investigate every staff member who entered Room 511 on 5 and 7 July and review key-card records, housekeeping schedules.
Until this is properly investigated, I strongly advise every traveller to avoid this hotel.

NO SE ALOJEN EN ESTE HOTEL: durante mi estancia en la habitación 511 desaparecieron mis gafas Dior nuevas del interior de mi mochila, el servicio de limpieza solo entró los días 5 y 7 de julio, el hotel ignoró todos mis intentos de contacto y ya he denunciado el incidente a la policía; si valoran sus pertenencias, elijan otro hotel.

Partner

10/10

Exceptional

11 Jul 2026

Vanessa

Loved the accommodationj
Disabled people like me.
I was able to move fre9 I

Partner

10/10

Exceptional

22 Jun 2026

widing

Location was prime! Staff were all super friendly and helpful. Lots of food/shopping options steps from the hotel. Felt super safe in the neighborhood. I will definitely recommend or stay again!

Family

8/10

Excellent

16 Jun 2026

Yvonne

Staff at this hotel are super friendly and helpful, dealing with any enquiries or problems . My one criticism would be lack of information. There was nothing in our room to inform us of facilities or lack of! in the hotel. For example, we didn't know if there was room service or a mini bar available( there was neither) We had to ask about the breakfast arrangements and on our first day were gestured to take a seat at breakfast and then left to our own devices, not knowing if they would be taking an order for drinks or special requests. There is a bar/restaurant by the side of reception which is nothing to do with the hotel and it's very nice but is unusual due to it's special menu for Peruvian style food and drinks. So you need to eat out if this does not appeal.

Family_with_children

2/10

Poor

28 Apr 2026

Oleksii

We were shocked with the terrible service and the lack of any attention and respect . It started straight on the arrival when we were waiting at the reception desk for someone from hotel personal. Happily a man appeared at the desk and it took him half an hour to check in two our families despite our prepaid booking was with him in his computer. Would note that he did everything with demonstrated irritation what appeared to be a common feature of most of male personnel. On my arrival I kindly requested the receptionist to take important note that my spouse will

10/10

Exceptional

14 Apr 2026

Maria

Myself and my young family have just returned from a very enjoyable stay here (3 nights). Cannot fault the rooms being honest. Rooms clean and spacious, beds were extremely comfy, shower was good - what more could you ask for in a city break! I’d happily recommend the Grand Passage to all my friends.

Family_with_children

10/10

Exceptional

14 Mar 2026

Lorena

Me encantó este hotel todo estaba cerca el trato de los empleados muy bueno nos trataron muy bien es mi primera vez en Barcelona y me encantó .

6/10

Pleasant

29 Aug 2025

Christen

The Guitart Grand Passage feels like an old hotel in need of a refurbish. On the plus side the staff was friendly, the location was good and the AC worked very well during our summer stay. But the beds only had sheets--no blanket or duvet, and when we requested a pillow for a rollaway bed, we were told that there were no extra pillows on the property. There was a stain on the sheet, the bathrooms need updating and the room could have been cleaner.

Leisure Family

4/10

Poor

16 Aug 2025

Cyndi

Staff was really helpful and nice, bugs everywhere. MASSIVE COCKROACH. Scared the life outta my daughter. Says it’s the biggest one she’s ever seen in her entire life. Random socks on the coffee table. Wasn’t ours. Random black stains in the bathtub. Blanket didn’t have a cover… never seen before. But I appreciate the staff for solving this issue.

Leisure Family

10/10

Exceptional

05 Aug 2025

liliana

We love the facilities and customer service and breakfast was excellent!

6/10

Pleasant

02 Aug 2025

Jakub

Not 4*, not even 3*

Hotel is well located close to many bus stops. There are many restaurants, pubs and supermarkets nearby.

On 5th floor there was no hot water or its pressure was very very low.

Breakfast just normal. Got no answer about early check-in.

Friends_and_family Family

10/10

Exceptional

23 May 2025

Lei

Great service and nice clean room

Leisure Family

10/10

Exceptional

18 May 2025

Elena

Very well located hotel in one of the best Barcelona neighborhoods. Amazing helpful staff. Very comfortable rooms. It’s my second stay in this hotel. I would definitely stay there again and highly recommend this property.

10/10

Exceptional

21 Apr 2025

Rahana

Some aspects of maintenance need attention. Staff are friendly, Anna is an asset to the hotel!

Leisure Family

10/10

Exceptional

31 Mar 2025

Hadis

Very nice area. Access to bus and subway. Walking distance to casa mia and batilo. Many cafes and bars around. Spacious room. Nice staff.

Business_and_leisure Partner

8/10

Excellent

31 Mar 2025

Jonathan

Big rooms

Room was huge but could do with some updating

Business

6/10

Pleasant

28 Dec 2024

M

The 1st room allocated was directly above the car parking gates which made extraordinary noises during opening and closing ( that is the motors doing their job).

This meat i got woken up early morning or in the middle of the night.

A new room was allocated to me before the 3rd night.

This room had an equally noisy air conditioning system.

Compensation was free parking, I was disappointed as I was tied and sleepy during the day time (3 days and 4 night stay) and couldn't enjoys as much with my family.

The whole property is completely run down and it seems nothing has been refurbished or redecorated for decades.

If you request any special dietry needs for breakfast it will be ignored.

The rooms are spacious and the balconies are decent with side street views.

The property has no other facilities apart from parking and breakfast. It's basically a hotel converted from old apartments.

The area surrounding the hotel is run down.

Mostly the staff are pleasant and professional.
There are a couple of staff members who are not supportive if you are having issues infact they become rude and angry when help is requested.

Leisure Family

10/10

Exceptional

02 Dec 2024

Tatiana

Great stuff!

6/10

Pleasant

07 Nov 2024

Jessica Lucia

Reception staff were good. The staff managing the breakfast were a bit unhelpful or just overall not welcoming to guests. The manager needs to train better the kitchen staff especially the lady handling breakfast. Overall ok.

Leisure Family

6/10

Pleasant

28 Oct 2024

Emma

Esperábamos un mejor hotel por el precio cobrado.

8/10

Excellent

14 Oct 2024

Jesse

Great view from our balcony to the Grand Canal. Over all a good experience.

Leisure Family

10/10

Exceptional

07 Oct 2024

Levente

Admittedly location was a factor (it being at around 10 minute walk from the Diagonal underground station), but it was very pleasant stay on the top floor.
Since it is close to Avinguda Diagonal, there are myriad cafes, shops, major stores etc.
Staff was very friendly and helpful, too.
It may sound trivial, but despite it being so close to a busy artery, I didn't need earplugs for sleeping there three nights.

Leisure Self

10/10

Exceptional

02 Oct 2024

Arturo

Great area, lots of night life

Leisure Partner

6/10

Pleasant

01 Oct 2024

Hugh

Reception area nice, hotel well situated close to local amenities.
Room in need of serious TLC. Very tired and run down, cracked bathroom sink, smelly drains, no plug for bath or sink. Paintwork tired, laminate flooring broken. No where to plug kettle in, had to sit in on the floor close to a power point,
Tea and coffee spare and not replenished.
Expensive hotel for what it is.

Leisure Partner

10/10

Exceptional

24 Sep 2024

Vitalii

Great place with huge room and balcony

Leisure Friends

10/10

Exceptional

20 Sep 2024

Haijun

Spacious room, nice staff, convenient shopping, and dinning

Business

8/10

Excellent

26 Aug 2024

Alberto

Perfect place in city center, clean comfortable and fair

Leisure Family

10/10

Exceptional

14 Aug 2024

Domingo

Great location. The staff was very friendly and always ready to help. The breakfast was very good, has everything what you need to start the day with energy.

Leisure Family_with_children

10/10

Exceptional

09 Aug 2024

jennifer

Excellent

Leisure Family

10/10

Exceptional

02 Aug 2024

Luciana

Location,location, location

10/10

Exceptional

25 Jun 2024

Olga

The hotel is nicely located. We were able to walk to most of the sites we wanted to see. A ton of dining option as soon as you walk out of the lobby. Rooms are large with plenty of space. Restrooms are common corridor and stairs are outdated.

Leisure Family

10/10

Exceptional

19 Jun 2024

GERARDO

Great,

Leisure Family

6/10

Pleasant

16 Jun 2024

Rosmary

The check in was terrible but after we got our room everything else was perfect except the my hair dryer didn’t work due to the lest power on the voltage.

Leisure Family

10/10

Exceptional

04 Jun 2024

Marielle

.

8/10

Excellent

12 May 2024

Roberto

Good location, the facility needs some upgrades

8/10

Excellent

09 May 2024

Elena

One of the best locations in Barcelona. Everything is workable. Large room. A bit outdated. Otherwise very nice hotel. I would book it again.

Self

10/10

Exceptional

07 Apr 2024

Shlok

great overall stay, room was bigger than expected, lots of food options nearby, bus stop right outside, and the metro is a 10 min walk.

Leisure Self

10/10

Exceptional

03 Apr 2024

EMIN

I been staying here for almost 25 years. Great location, very large rooms, great people.

Business_and_leisure Self

6/10

Pleasant

25 Mar 2024

Nathaly

Gives the impression of old, didnt like the smell at reception and the only restaurant they offer for room service wasnt good at all. The staff was helpful and kind

Family_with_children

10/10

Exceptional

10 Mar 2024

R

Great hotel in a great spot

A friendly, comfortable stay in Barcelona. The staff were very friendly. The room we had, executive double, was enormous. The room was also very clean. We were on the red City Tour route so easily travelled into Barcelona. Lovely vibrant area with lots of bars and eateries close by.

Friends_and_family Family

10/10

Exceptional

08 Mar 2024

carlos uriel

The whole experience was perfect.
Thanks to all the staff!
I highly recommend this hotel.

Leisure Partner

10/10

Exceptional

19 Feb 2024

Turqoise

The property was nice but could use some renovations the room was a little run down but worked for what we needed. The staff was amazing-nice and attentive. The area had plenty of options for food and drinks and it was a good spot for grabbing a cab easily.

Leisure Partner

10/10

Exceptional

16 Jan 2024

Filip

Perfect!

6/10

Pleasant

11 Dec 2023

John

Good location

Business

6/10

Pleasant

24 Oct 2023

Gerardo

Not as looks in picture. More older, wear and tear. Terrible shower where water gets all over floor. Balcony doors dont lock, someone could climb in. Good location and friendly staff

Leisure Friends

10/10

Exceptional

22 Oct 2023

Nicolas

The team at this hotel is fenomenal and will go out of their way to make sure that you are comfortable. Location is ideal and the rooms are quite large, specially the suites that are newly renovated.

Business_and_leisure Self

10/10

Exceptional

15 Oct 2023

Maribel

Lovely hotel, very clean, great staff and great location

Leisure Friends

8/10

Excellent

29 Aug 2023

mohammed

Plancher, aération provenant de la climatisation et les conduits sanitaires sont à améliorer.

Friends_and_family Family

6/10

Pleasant

15 Aug 2023

MARTHA

Hotel is 5 mnts walking to the Eiffel tower. Front desk are not very nice and helpful. Bedroom is very small.

Leisure Family

10/10

Exceptional

07 Aug 2023

Ramon

Muy amplia la
Habitación y cómoda

10/10

Exceptional

02 Aug 2023

Yaneli

Despite iit is an old hotel, the location is centric and accesible to restaurants and shops. We spend a good time

Leisure Family

10/10

Exceptional

30 Jul 2023

simon

very good

Leisure Family

8/10

Excellent

25 Jul 2023

federico

Well located.
Property getting old

Leisure

10/10

Exceptional

24 Jul 2023

OCTAVIO

Very well placed hotel, close to major shopping and tourist areas which makes everything convenient.

8/10

Excellent

20 Jul 2023

Jane Monaliza

The staff is great! They are so nice and helpful

10/10

Exceptional

13 Jul 2023

Jessie

The staff was excellent very helpful. The hotel itself has some details that need to be fix is a shame bc rooms are big and property has potential to be a ver good hotel.

Leisure Family_with_children

6/10

Pleasant

08 Jul 2023

FADI

They could check things to repair

We are a family of 5 and spent 6 days in barca.
The hotel lication is a bit far from attractions .
The staff are very friendly and professional.
The breakfast is tasty and fresh.
But i feel it is time to renocate some areas and repair furniture.

Friends_and_family Family

10/10

Exceptional

05 Jul 2023

Pooya

the Hotel location is very walkable and quiet, I liked the idea of being close to the diagonal instead of the Las Ramblas.
The rooms are big, Breakfast was good, wifi was fast. overall it was what we were looking for.

Leisure Family

10/10

Exceptional

22 Jun 2023

Josmer

Last minute reservation. Staff was very accommodating and place was lovely and clean

10/10

Exceptional

19 Jun 2023

Mukesh

good stay!

10/10

Exceptional

12 Jun 2023

JOSE

Atención estupenda, instalaciones modernas de muy buen espacio.

Business_and_leisure Family

8/10

Excellent

09 Jun 2023

Hamlet

It was convenient. Poor noise insulation from street noise.

4/10

Poor

04 Jun 2023

Ernesto

The pictures of the rooms are not the same; the rooms are old. Also, the bed is very bad. They are box s terrible. The only positive thing is the consurge in the lobby are good.

Partner

10/10

Exceptional

30 May 2023

Ting Wei

The room was spacious with comfortable beds. The floor-ceiling window was very nice that you can enjoy some time in front of it. Bathroom was tidy with a bathtub. Staff service was exceptional that every person I met in this hotel was so friendly and kind. Bus and metro stations was within walkable distance. There were various choices of dining places in the area. Will definitely come back to this hotel and strongly recommend to everyone coming to Barcelona!

Leisure Family

8/10

Excellent

22 May 2023

Benjamin

far from subway

Leisure Family

6/10

Pleasant

17 May 2023

Jay

Property was conveniently located. Remodeling in next room was excessively noisy & bathroom was dated. Some of staff were very helpful, others not.

Leisure Friends

10/10

Exceptional

12 May 2023

Mario

Perfect

Leisure Friends

4/10

Poor

12 May 2023

Pablo

We had a water leak. Thec room wasnt made one day. Another day the cleaning lady forgot to leave toilet paper. The pillows and matresses were not great. There were 2 dangling cables in the balcony. Reading lights didnt work.

Leisure Partner

8/10

Excellent

02 May 2023

Verified traveler

Great location, clean hotel

This hotel was one of the only ones we could find that would allow our family of four in one room. The location and staff were great and the room was very clean. The bathroom layout was a bit awkward (the shape of the room and how the shower spilled water onto the floor). The bed and pull out couch were comfortable and we appreciated having a fridge, extra half bath and table/chairs to sit around. We would definitely stay there again if in Barcelona.

Friends_and_family Family

8/10

Excellent

18 Apr 2023

E

Nice hotel

Lovely hotel. Beautiful reception area and really large, spacious rooms. Interior of the room was slightly ‘tired’ but all-in-all very good.

Partner

10/10

Exceptional

16 Apr 2023

Maureen

I enjoyed my stay with my family . The rooms were clean and great size , breakfast was great and the coffee was excellent. The hotel was located in a great area with lots of places to eat and easy access to local transportation . I will definitely return.

Leisure Family_with_children

6/10

Pleasant

03 Mar 2023

KINGA MONIKA

Hotel in very convenient spot, walkable distance to all beautiful places.
The room and bathroom not in a great condition (but, we just slept there and the whole Barcelona experience covered the the room condition).
Excellent breakfast included - very convenient.

Leisure Family

8/10

Excellent

12 Feb 2023

Verified traveler

Nice hotel in great location

Friendly and professional staff all around.
Very large rooms and cozy atmosphere.
Location is nice, but a bit of walk to the subway metro.
If you like walking, like me, then you’ll enjoy this hotel, which is 10-30min walk to every landmarks.
Great coffee shops and restaurants within blocks.

Business Partner

4/10

Poor

09 Jan 2023

Dritan

Old facility toilet and shower and floors need big update

Business_and_leisure Family_with_children

8/10

Excellent

13 Oct 2022

RHEA

Mario at the front desk is awesome. The hotel itself is old and dated.

Leisure Partner

10/10

Exceptional

27 Sep 2022

Jagga

Centrally located have stayed 4 times now and will always stay there
Great everything about that property

Leisure Self

6/10

Pleasant

15 Sep 2022

Montse Nuria

Great staff and location. And the room was roomy and pleasing BUT it needed a lot of maintenance. Broken locks and fixtures in need of repair, plumbing had issues too. If this property was well maintained/updated it would be a joy.

Leisure Self

2/10

Poor

23 Aug 2022

Harsha

Extremely disappointed with the room/ hotel guest services. I have raised an issue with Expedia directly and am awaiting their response. Spoke to an Expedia representative via a phone call. I have a ticket number and the gentleman assured me that I would hear back from Expedia in the next 1-4 business days. I am awaiting that response.

Leisure Family

6/10

Pleasant

21 Aug 2022

Dana

Functional at best. Clean it was, but not awesome. Yes, I’m spoiled by staying at Hilton properties, but there was a disappointing level of disrepair to various areas of the room and the hotel as a whole. Just don’t expect world-class service or condition. Front desk wasn’t very welcoming. Got there after overseas flight at 10:30 and basically told our room would be ready at 2:00. Not “we’ll text you” or “we’ll try to have it done sooner. “ Just “come back at two.” Good for a short stay for 4 people.

Leisure Family

8/10

Excellent

16 Aug 2022

Naresh

Not too bad to be fair

The hotel wasn’t as bad as some reviews say but there is definitely room for improvement.
The only thing’s that let us down was the bathroom there was a leaky tap that dripped slowly on the floor,the sink was a bit clogged and the shower pole kept coming out of the wall brackets. The shower itself could do with upgrading to a thermostatic one as there were constant temperature fluctuations. The breakfast is as other people have said, Only a few hot items the scrambled egg, bacon and sausage aren’t very nice.

Friends_and_family Family

8/10

Excellent

15 Aug 2022

Samia Katun

Really nice, lots of places that are for tourism

Leisure Family

10/10

Exceptional

11 Aug 2022

Joyce

Nice big size rooms. Huge bathrooms. A little outdated in the bathroom, but very clean. Room had a balcony. I would stay there again and recommend it to others.

Leisure Family

10/10

Exceptional

27 Jul 2022

Rochelle

Great location, comfortable room, beautiful balcony, very friendly and helpful staff.

Leisure Family_with_children

10/10

Exceptional

17 Jul 2022

Angel

Me gusto mucho

Leisure Family

8/10

Excellent

15 Jul 2022

Xiaomei

Convenient location

Leisure Family

8/10

Excellent

09 Jul 2022

German

Friendly staff, nice European style hotel, We will come back

Leisure Family

4/10

Poor

21 Jun 2022

Sayeh

Old and run down building with dirty carpet in hallways. Limited supply provided especially soap. Bed was so uncomfortable that I got back pain.

Leisure Family

4/10

Poor

21 Jun 2022

Sayeh

Very old building. Dirty carpet in hallways. Location was ok and relatively close to all activities.

Leisure Family

10/10

Exceptional

13 Jun 2022

Quan

Good price with good breakfast and spacious room.

Leisure Family

10/10

Exceptional

07 Jun 2022

Yaneyris

The hotel is an excellent location the staff was professional and understanding. The rooms are just like the photos excellent and clean.
I give this hotel 5 star

Leisure Partner

10/10

Exceptional

06 Jun 2022

Phuong

Very nice for one night stay in Barcelona. The suite was comfortable and bonus to have a 2nd toilet for a family of four.

Leisure Family_with_children

2/10

Poor

01 Jun 2022

Saverio

It was a very bad hotel, the parking lot was a parking nightmare. In addition, the staff was not friendly.

Leisure Family

10/10

Exceptional

31 May 2022

joe

excellent in every aspect

Leisure Family

8/10

Excellent

23 Apr 2022

Moises

Un hotel ubicado cerca del transporte público, el staff muy amable.

Leisure Family

4/10

Poor

20 Apr 2022

Gloria Laura

Not recomended

Had to leave the hotel, a/c wasnt working. Very old instalations

Friends_and_family Family

8/10

Excellent

18 Apr 2022

Terence

Grand Passage—Barcelona

We came to Barcelona to visit our daughter who lives/works there .
The hotel suited our needs, and the staff and services were very accommodating but felt the hotel is a little “tired” and needs an overhaul.

Partner

10/10

Exceptional

23 Mar 2022

CLAUDIA

Great hotel and location

Great size room and very comfortable. We loved the area as there’s lots of restaurants, bar and shops nearby but is away from the busy tourists spots.
The only negative thing is the state and conditions of the common areas. Corridors were a bit dirty and they need a bit of TLC.
Breakfast wasn’t great. I’d skip it for next time.

Friends_and_family Family

10/10

Exceptional

29 Nov 2021

Nigel

Lovely hotel, great rooms.

Breakfast was slightly disappointing

Business Family_with_children

10/10

Exceptional

09 Aug 2021

Verified traveler

Wonderful hotel in a great location.