Name: Tilia Hotel
Address: Kemalpaşa Mah. Mahmudiye Çeşmesi Cad., 3, Laleli/istanbul, TR

4/10

Poor

09 Jun 2026

Nataliya

Clean room, perfect stuff to the front desk, BUT!! Big fold-the breakfast at the restarant! He food is poor and didn’t fresh, the workers pour scraps into a dirty bucket, which they drag around the room in front of guests. Did you imagine that??

Family

8/10

Excellent

05 May 2026

Mohammed

Everything is fine but elevators and bathrooms are too small.

Family

6/10

Pleasant

21 Nov 2025

Guillermo

Yes

Leisure

10/10

Exceptional

06 Nov 2025

Zia

Everything was perfect in this hotel staff was so nice and helpful

6/10

Pleasant

17 Nov 2024

Helen

Not bad.

6/10

Pleasant

07 Oct 2023

Ibrar

Decent hotel but hard to believe this is a 4 star hotel

Leisure Family

2/10

Poor

14 Sep 2023

Sourush

Terrible

8/10

Excellent

20 Jul 2023

ahmad

Nice staying at this hotel

Leisure Family

2/10

Poor

22 Jul 2022

Verified traveler

Disgraceful hotel and Hotels.com didn't help

This hotel doesn't even deserve a 2 star, refused late checkout by one hour although we stayed 16 nights in two rooms, AC was faulty for two days and the did nothing to help, the hotel is old and run down every thing is broken, towels are old torn and dirty, water and coffee first night only, breakfast is poor, lifts are hardly take two persons, no bins in the room, shower tray drain is blocked and water fills the floor of the bathroom, they booked me a taxi to the airport and then changed the price last minute, and the problems go on and on .....

Friends_and_family Family

6/10

Pleasant

10 Jul 2022

Gilberto

Time of response and help from the staff was great. The space and equipment in the rooms can improve a lot.

Leisure Partner

10/10

Exceptional

22 May 2022

Brian

It’s not the biggest rooms or newest hotel around but the staff is super friendly And for the price it’s totally worth it

Leisure Self

10/10

Exceptional

20 Aug 2021

Verified traveler

The staff are very friendly and helpful. The property conditions are very good. Thank you for everything

Leisure Friends

2/10

Poor

31 Dec 2019

Verified traveler

Worst experience ever

It was terrible. I don't know what kind of hotel doesn't serve water. The front desk was rude, other was a their he offered to find us a taxi with extra money so he can put it on his pocket. And at the last floor there was Arab guests fighting, some of them drunk and singing. No respect for other guests. I would never come back again there

Friends_and_family Family

4/10

Poor

22 Sep 2018

Verified traveler

No room was available at arrival and I wasn’t given a full refund

6/10

Pleasant

20 Aug 2018

Malik

Good location near historical places and shops and restaurants.
Do recommend, as the prices are also not bad.

6/10

Pleasant

20 Aug 2018

Nikos

This hotel should be rated as two star. No way to call this one as four star hotel!

8/10

Excellent

19 Jun 2018

Elizabeth

Good but could be better

Its a nice hotel, but the map that comes int he voucher doesnt have the real lication if the hotel. I had to walk a lot looking for it. The breakfast was good but with not so much variety

Partner

2/10

Poor

28 May 2018

Omar

I will not advise any one to stay in this hotel

2/10

Poor

12 May 2018

Mike

To small rooms, no tv reception, no airconditionin

Dark entrance unlike the photos on web site try dont turn lights on it is to dark every where you go
Only one elevator and it takes only one man with one bag
Room was so small you have to jump over bed to get on other side
I checked in room was very hot I set the air conditioner on auto and left room when I come back it was like 120 degree I asked the reseption they said ooo system doesn’t work

10/10

Exceptional

17 Jan 2017

mohammad

nice hotel + area

the located for this hotel wonderful and near to the market (lalile + bayazit) also near to fatih mosque you can walk around area easily
the services its so wonderful
but i get the small problem when i arrived my booking not arrived to hotel and i wait 15min in the reception

Family

2/10

Poor

24 Oct 2016

mohammad jamal

this is not 4 stars hotel

the pictures are not the same as the hotel is on real not the same colors or room! the AC was not working the room is very small even though they said it has a dining area !! i belive this hotel is 3 stars at max it can not be 4 stars !! beside that it has a central AC that means you do not control the AC temperature !!

10/10

Exceptional

29 Nov 2015

Chawki

Everything was good

8/10

Excellent

21 Oct 2015

Verified traveler

Nice hotel near to everywhere

Very nice hotel easy to reach it from the metro station and near to all the best istanbul locations.

6/10

Pleasant

18 Oct 2015

Verified traveler

Hotel need to improve the mattress type / standard

Bed was very uncomfortable for a couple, they joint two twin bed together.

Please note: this is a comparison between United States hotels

Partner

8/10

Excellent

05 Jun 2015

Verified traveler

The hotel is quite OK; a bit out of the way from the major attraction but still within walking distance. Staff is spotty, some speak English, some don't so requests for room service and other arrangements may or may not get done depending on whom you speak with. Beware of their taxi recommendation that was a rip off!

4/10

Poor

15 Apr 2015

From Manhattn

A hotel with no hospitality

The staff are not friendly at all. I came with my relative who was very ill. They kept us waiting for more than an our and after that we got very small room with three beds. The room was designed to have one queen bed not three single beds. I stayed one night then I moved to another hotel with cheaper price and much better service qualityquality.

2/10

Poor

28 Feb 2015

Verified traveler

Dirty hotel

I travel to be comfort in staying . So I didn't see it in this hotel

8/10

Excellent

17 Jun 2014

Chas

fantastic location for the price.

You can get everywhere on the tram. 10 days, not one taxi, and we saw everything.

8/10

Excellent

28 Apr 2014

Roger

Convenient Tourist Hotel

The small rooms are more than compensated for by the excellent hotel location within walking distance of major tourist attractions. The staff were friendly and helpful and the breakfast good. Not 5 star but clean, comfortable and value for money.

6/10

Pleasant

30 Dec 2013

Verified traveler

Good Location

Had a lovely time in Turkey, but was expecting a lot more from the hotel after seeing pictures on line.

Staff barely speak any English and is very hard to communicate and were very unhelpful.

Felt quite ripped off on the day of check out where i clearly told the staff i was waiting for my airport transfer and he went ahead and got me a taxi and i thought it was my transfer only to be told at the airport by the taxi driver that the hotel had booked him. Loosing out on my transfer and having to pay 50 lira to the driver.

6/10

Pleasant

26 Sep 2013

Zara

Hotel did not meet North American Standard

Hotel price was high. It should be 3 star hotel. No bath tub, no iron, had two twin beds instead of double which was very inconvenient, they charge for the mini bar, you must check out the hotel right at 12:00 pm. Staff don't understand English especially the girl on duty was rude and loud. Mehmood was great overall. Room was very noisy, next door neighbor was making noises until 4:00 in the morning. I did not use the phone but they told me that they would charge $35 per minute for Canada so be careful. Breakfast was acceptable, 20 minute walk to main tourist area. I don't have plan to visit Istanbul again.

Family

8/10

Excellent

18 May 2013

Pete

Very pleasant small hotel.

Everything worked and did what it was supposed to. Things were clean and well maintained. Location was very central. Breakfast was varied and enjoyable. My room was quiet at night. The bed was comfortable and I slept well every night. I was unable to extend my stay for two extra nights due to the hotel being full but that was only testament to the place being quite popular. I suppose you could find very minor faults if you were sniffy but I stayed 4 nights and was very happy.

10/10

Exceptional

16 Mar 2013

Zel

Fantastic - Excellent Value for Money!!!

This hotel was excellent in service from beginning to the end of our stay. The staff were welcoming and if we wasn't sure of how to get around the city they always provided us with excellent directions. Breakfast was delightful with a some changes daily to add variety. Our room was clean, towels and linen changed everyday. There was a spa area that we didn't use but looked lovely for some relaxation. The restaurant was open in the evenings for dinner even though there wasn't a lot of choice the price bracket was the same as the local restaurants. Everything touristy was in walking range. The area was open to bargaining in shops which was great they were also as cheap as the grand bazaar than the local high street.

2/10

Poor

14 Dec 2012

Arash

More bad than that I thought

More bad than I thought

8/10

Excellent

02 Dec 2012

Elle

\"A couple's experience\"

We loved the location of the hotel,if you don't mind a bit of a scenic walk,since my fiancee and i both love being active,especially after such a hearty breakfast.We had a great view and a bit more space than the other rooms,although we had to compromise on two single beds being pushed together instead of a double bed,which proved a bit problematic in the end when you are a couple. The breakfast was full and plenty to choose from with the most devine olives and yoghurt. The client services were great,and luckily they could speak fair english.Our rooms were also cleaned everyday with fresh towels and bedding. Our only REAL complaint,was that the carpet in our room was filthy,and we had to ask them twice to clean it,which they did.

8/10

Excellent

13 Sep 2012

Verified traveler

good 4 star hotel

is right in amongst shops and manufactures dressess coats ,linen and 5minute walk grand bazzarr,mosques also nearbye.not to noisy at night .

8/10

Excellent

03 Aug 2012

Verified traveler

Overall I like this hotel, except breakfast. When it came to 10 o'clock, the waiters started to lift the chairs on the table and take away everything you could eat immediately! In addition, there are not many choices you can have for breakfast, bot a satisfying buffet.

6/10

Pleasant

23 Jul 2012

Louise

Give this one a miss for the price!

Having paid London prices for this hotel, I had high expectations. The reality was very disappointing. Our room, with an extra bed, was so small, there was hardly any room to walk around the 3 beds pushed together, the decor is in need of updating and the breakfast was average. Do not use the hotel Turkish bath as it is much more expensive that other local ones. The only redeeming feature was that it is fairly centrally located for site seeing.

8/10

Excellent

03 Jul 2012

Verified traveler

Good value for a nice hotel

Close to most tourist attractions and restaurants, good access to tramways. The hotel was clean (one issue was corrected right away), the breakfast area was pleasant and the food was good. Our suite had a brand-new looking bathroom, while its furniture was comfortable but had a slightly worn out aspect. Overall it was good. The staff was courteous and helpful in giving directions / advice. The hotel has also a nice looking spa area (but we did not have time to use it). The hotel is close to the mosques and as such one can hear the prayers broadcast over the loudspeakers at various times during the day and night hours.
Would have no problem staying there again.

2/10

Poor

28 Feb 2012

Verified traveler

Tilia Hotel - Try to Avoid it!

Not even close to 4 stars. Rooms - size of suitcase. Breakfast - worst which I had in my 20+ stays in Istanbul.

8/10

Excellent

08 Nov 2011

Verified traveler

Over night visit

Not bad spot near Grand Bazaar. Near university and Sulieyman Mosque. Good cold breakfast. On side street with limited traffic

10/10

Exceptional

01 Jul 2026

VALMOR

Excelente hotel, equipe de funcionários maravilhosos

Partner

10/10

Exceptional

15 May 2026

Muna emad kayed

Dom är jätte snälla och trevliga människor

8/10

Excellent

13 Sep 2024

Okan

biz 2 kız 2 erkek tek gece konakladık beklediğimden çok çok iyiydi ,kısa süreli konaklama olsa gayet memnun kaldım

2/10

Poor

25 Apr 2024

Abdirahim

The Air-condition didn't work. The hotel was not 4 Star hotel. I will not recommend.

Leisure Self

2/10

Poor

29 Nov 2023

Zenar

Dårlig

8/10

Excellent

28 Jul 2023

Mouwafak

Exactly the same room that I booked. A very clean roomw hotel, restaurant, and waiting room. The receptionist was very humble and helpful.

Leisure Self

8/10

Excellent

07 Jul 2023

Mhamed

Excellent

Séjour fantastique.

Friends_and_family Friends

2/10

Poor

14 Aug 2021

Anass

-Service nul, beaucoup de bruit par les gens de ménage, chambre ne sont pas propres, restauration catastrophique.
- bad service,hotel room not cleaned, Disastrous catering

Business Self

10/10

Exceptional

05 Aug 2021

Felice

Posizione strategica

Hotel in zono strategica nel cuore della vecchia Istanbul. E' possibile raggiungere facilmente a piedi le principali attrazioni dalla basilica di s. Sofia alla basilica cisterna, dal gran bazar al palazzo di Topkapi. Personale gentilissimo. Unica pecca la colazione che per un 4 stelle è molto povera sicuramente da migliorare. nel complesso ottimo

Partner

8/10

Excellent

20 Nov 2019

ghassan

Irak

لم يمضي على نزولي في الفندق سوى ساعات
موظف الاستقبال كان ودودا اتمتى ان اجد الراحه في هذا الفندق

8/10

Excellent

27 Apr 2019

ahmed

جيده جدا

2/10

Poor

27 Aug 2018

zrinko

Hübsches Hotel

Personal in Hotel arrogant arrogant und arrogant. Speziell auf Rezeption . Nie wieder

8/10

Excellent

03 Aug 2018

Abdullah

شكرا للفندق على طيب الاقامه

الفندق جميل ونظيف وتعاملهم رائع مع النزلاء والافطار جيد ولكن هناك مشكله في عزل الصوت من الغرف المجاوره والمنطقة المحيطة شبه خاليه

10/10

Exceptional

09 Jun 2018

Hamit

Her yere yakın

Herşey çok güzeldi. Resepsiyonda gösterilen ilgi alaka ve yardımlarından dolayı Mercan hanıma teşekkür ederiz.

10/10

Exceptional

07 Jun 2018

Mohammad

Sehr gut und sehr nette Mitarbeiter

Sehr gut nette Leute

10/10

Exceptional

10 May 2018

Göksel

Harikaydı

8/10

Excellent

28 Apr 2018

Abdulla

فندق ممتاز

فندق ٤ نجوم ورخيص

10/10

Exceptional

10 Dec 2017

khalil

khalil aldarbashi

الموقع روعه والفندق هادئ ونظيف وجميع القائمين على العمل فيه ممتازين مثل يونس وعمران وزينب ومريم ماشاء الله عليهم كلهم

Family

10/10

Exceptional

31 Jul 2017

mohammad

لمن يبحث عن الراحة

فندق رائع وفى مكان رائع

Partner

6/10

Pleasant

28 Feb 2017

Alain

Hôtel correct sans plus ne mérite pas 4étoiles

Hôtel correct mais ne correspond pas à 4 étoiles. Le petit déjeuner n'est pas varié et très limité. La chambre sombre pas assez de lumière

10/10

Exceptional

12 Apr 2016

daniel

Al principio nos dieron una habitación muy pero muy pequeña , luego nos cambiaron a una más cómoda , todo ok

8/10

Excellent

20 Jan 2016

Verified traveler

Super preis für diese Hotel

Super Lage

Family

6/10

Pleasant

15 Nov 2015

Verified traveler

היה טוב

השהות היה מצווין במלון דאגו לנו להכל וגם למונית כדי לנסוע לשדה תעופה.

8/10

Excellent

26 Oct 2015

Verified traveler

Kan anbefales

Godt hotel med hyggelig bar og ok værelser, der indeholder det nødvendige for et godt ophold. Morgenmadsbuffet var ok med god variation. Der var lidt lydt på hotellet, men beliggenheden var rolig uden bilstøj mv.

6/10

Pleasant

05 Jun 2015

Verified traveler

اقامه جيدة

جيدة

Partner

8/10

Excellent

08 May 2015

Verified traveler

Ruhiges Hotel in sehr zentraler Lage

Wir waren 7 Tage in diesem Hotel, sehr ruhige Lage eine Seitenstraße von der Hauptstraße entfernt. 5Min zu Fuß vom großen Basar. Preis- Leistungsverhältnis war sehr gut, Service der Rezeption sehr gut und zuvorkommend. Frühstück ist reichhaltig, aber gewöhnungsbedürftig. Hagia Sofia, Blaue Moschee und weitere Sehenswürdigkeiten sind gerade einmal 2 Straßenbahnstationen entfernt.

10/10

Exceptional

02 May 2015

mohamed

Excellant

It's very good Excellant

Partner

6/10

Pleasant

10 Nov 2014

Verified traveler

Tilia

Inget wow men ändå helt okej med bra standard

4/10

Poor

01 Nov 2014

stephane

Bad adress

We were 2 colleagues travelling for business. The 2 rooms booked and payed where not avealable, and the hotel gave us only one very poor \"suite\", quite uncofortable and not very clean.
Breakfast is very ordinary.
Bad choice. Bad adress

8/10

Excellent

02 Sep 2014

Verified traveler

Ganz ok

Die auf der Internetseite von hotels.com hinterlegte Adresse ist völlig falsch. Das Hotel liegt auf der anderen Seite der Straßenbahnlinie. So mussten wir das Hotel sehr lange suchen. Das Hotel ist aber ganz ok. Das Bad ist allerdings sehr klein. Das Personal ist sehr freundlich.

Family

6/10

Pleasant

26 Dec 2013

fouad

bon hotel

Chambres propres, bonne literie.
Petit dejeuné manque des fruits, café et jus pas terrible!

Family

8/10

Excellent

09 Dec 2013

юлия

уютный приятный отель

8/10

Excellent

12 Nov 2013

Frenny

Hotel in zentraler Lage neben der Prinzenmoschee

Das Hotel liegt relativ zentral, direkt neben der Prinzenmoschee. Zu Fuß erreicht man die Hagia Sofia in 20 Minuten, den Basar in 10 Minuten und das Goldene Horn ebenfalls in 15 Minuten.
Zum Flughafen kommt man mit einer U-Bahn/Metro, bis zur Haltestelle Aksaray sind es vom Hotel ca. 10 Minuten. Ein Jeton kostet 3 TL, also ca 1,10 €.

Partner

6/10

Pleasant

22 Oct 2013

Verified traveler

Hotel gut angebunden

Die Lage des Hotels ist gut, da nicht weit von der Straßenbahn.
Wir haben Doppelzimmer gebucht und sehr kleine Frenchbed-Zimmer erhalten hinten zum Hof. Die Lüftung von der Küche geht um 6.30 sehr laut an
Triple Zimmer sehr groß und schön nach vorne raus mit Ausblick.