Name: Grand Hotel Gulsoy
Address: Sehzadebasi Cad. Fatih, 17, Istanbul, 34000, TR

10/10

Exceptional

08 Oct 2025

Aida

very nice and everything is local and easy transportation. staff is very helpful loved it

Leisure Family_with_children

4/10

Poor

18 Oct 2024

Faris

Not as expected

Room is small not as appears in the photos
Receptionists are not helpful, hardly listen or look at your face
WiFi off for a day and did not compensate

Partner

10/10

Exceptional

20 Sep 2024

Rafah

Excellent service staff very kind and helpful breakfast a lot of variety
Room very clean I recommend this hotel

Leisure Family

6/10

Pleasant

25 Aug 2024

Suriya

Location was okay a bit far from everything. In general hotel was good, breakfast was okay. I was very disappointed with the gym it's not even a gym, weights were wrapped with celotape making it very unsafe. Swimming pool was great size but the shock surprise I was only allowed to use it till 5pm and after that 100$ charge. I will complain regards to this matter as this ruined my stay and was not stated anywhere in my booking. In general hotel was good and is okay to stay in.

Friends_and_family Family

4/10

Poor

09 Aug 2024

Verified traveler

The room wasn’t as expected . I was let down . Service was very poor . I didn’t get what I paid for . It was a special visit and I was told lies after lies . I requested a nice desert didn’t even get that . Over all I wouldn’t visit again .

8/10

Excellent

15 Jul 2024

Simone

Very poor towels quality, poor quality and variety of breakfast choices. The rest is good.

Partner

4/10

Poor

12 Jul 2024

Amna

Cons:
- first night: water was dripping from the roof and had to be shifted to another room.
- called for an iron on second day, didn’t recieve so we left without ironing. Called for an iron on third day and request was ignored until we rang the 3rd time absoloutley fuming.
- beds are hard and uncomfortable
Pillows and throws were dirty with makeup stain on it from previous guests.
- mouldy dirty bathroom
- aircon didn’t work properly
- front desk staff tried to offer us a transfer back to the airport at a much higher price but we had already booked a taxi back for a cheaper price.
- for a 4 star hotel i would expect staff to atleast help us carry our luggage to the taxi - this did not happen.

Wouldn’t stay here again

Pros: the views from our room

Leisure Family

2/10

Poor

29 Jun 2024

azeem

Place is an absolutely a dump. Very tiny rooms. They dont have iron stands and their irons are filthy ruined our clothes that we want it to wear for relatives wedding. I would not recommend it to no one. Most of the rooms light didnt work.

Friends_and_family Family

6/10

Pleasant

29 May 2024

Syed Ali Akbar

Room are small and beds are small too Me my Mrs, and my son he is 5 year old had to share one bed which was to small and we stayed there for a week but it’s looks big in pictures.Carpet was dirty.Breakfast very limited and if you want orange juice you have to pay 60TL per small glass.i will say it’s 3 star hotel.

8/10

Excellent

27 Mar 2024

Monica O

Great location

Great location
The room was quite small compared to other 4 stars hotels, but all clean

Friends_and_family Friends

10/10

Exceptional

24 Feb 2024

Mazen

Its a comfort place with great area in the middle of the old city.

Its clean and all staff are help full

Leisure Family

8/10

Excellent

18 Feb 2024

Amer

It’s good

Business Self

6/10

Pleasant

15 Nov 2023

sue

The hotel was OK. The pool and spa area were lovely. Room was quite small and aircon did not work. Room was hot too without hearing on which meant window needed opening but there is a constant stream of noise all day from traffic and mosque and then all evening from the restaurant bar across the road.
Some of the staff were lovely but others not so much. I was quite worried upon checking in as it seemed like the man on reception couldn't find my booking until I mebtioned Expedia. Thrn suddenly my booking was found but he still worked out something on a calculator before checking us in. Upon waking after our first night we found the dressing table covered with water from a leaking kettle. Everything on table was soaked including the hotels own feedback forms.. This was eventually sorted and kettle replaced after second time of asking. Cleaners do a lovely job and will replace towels daily if you press the clean room button on door and leave used towels on bathroom floor. Room refreshments such as coffee and tea are sparse. Bed was rick hard and so uncomfortable.. Breakfast options are vast... There is so much to choose from and try. The little coffee shop at front of Restaurant is nice but hotel prices. Thr view from the rooftop restaurant is amazing..

Leisure Partner

10/10

Exceptional

09 Oct 2023

MEHRAN

The only problem was Wifi that disconnect alot.

Leisure Family

10/10

Exceptional

23 Sep 2023

Kelsey

The hotel staff were very friendly and welcoming. Rooms had all the facilities and were well maintained and cleaned. Big hotel, easy to find your way around.

Self

8/10

Excellent

28 Mar 2023

Ateeq

Wasn’t bad, it was fine

Leisure Self

8/10

Excellent

24 Nov 2022

FERDINAND

Airconditioning is very poor. Only heat and fan is available.

Leisure Partner

10/10

Exceptional

28 Jun 2022

Prabhakar

Few minutes walking distance from metro and tube . Taxi easily available from the front of the hotel . Very friendly employees and cleaners are good too .

Business_and_leisure Family

10/10

Exceptional

21 Jun 2022

Verified traveler

It was good, comfortable and the stuff were very helpful and nice

Friends_and_family Family

6/10

Pleasant

06 May 2021

Verified traveler

Rooms were ok and up to date.

Leisure Family

10/10

Exceptional

20 Nov 2019

Atiff

Happy

No issues good location, value for money, metro stop within walking distance,

Friends_and_family Friends

10/10

Exceptional

07 Nov 2019

Verified traveler

They have best hospitality. The breakfast was excellent.
Room was clean. Staff was very nice and friendly.

Leisure Self

2/10

Poor

30 Oct 2019

Verified traveler

This hotel is one of the dirtiest hotels I have ever been to, the staff is rude and unprofessional. I was on the phone for an hour and half with Expedia and both times the agent hang up on me. I would never ever purchase anything from Expedia .. I never recieved the call back from agent and over all experience has been horrible. Expedia has been my go to platform but not anymore

Business_and_leisure Partner

8/10

Excellent

05 Jul 2019

عبدالله

Old Bazaar

I have enjoyed my stay specially I needed area close from old Bazaar to buy gifts. But unfortunately they didn't allow late check out since my flight is at 1430.

10/10

Exceptional

11 Oct 2018

Verified traveler

Thanks for the good hospitality, It was so niiiiiiiiice

6/10

Pleasant

25 Jan 2018

Verified traveler

Average Hotel

Hotel is dated and client service is poor. The one good thing is the indoor pool. Breakfast is not so good. For Istanbul, I wouldn´t say its value for money.

8/10

Excellent

28 Oct 2017

Verified traveler

Gulsoy

Was a pretty decent hotel. The staff are really friendly no issues there. The room could have had a better view. Other than that no issues really.

Is a nice hotel within the reach of Sultanahmet, nicely ticked awau in case you want it a bit more quiet.

8/10

Excellent

26 Oct 2017

Rania

Central hotel

Nice stuff , clean rooms, and amazing location!
Breakfast is great with lots of choises.. I would recommend this hotel to my friends and family..

6/10

Pleasant

26 Sep 2017

Verified traveler

Only location

Nothing good but the location!!
Beds were not comfortable..
Breakfast too limited

8/10

Excellent

08 May 2016

Verified traveler

compare to the price,it was pretty awesome.

10/10

Exceptional

05 Apr 2016

Jawid

Amazing Hotel

They hotel was clean people were nice and a beautiful veiw from the room

8/10

Excellent

20 Dec 2015

William

Gulsoy

Breakfast was excellent and all else was up to par.

Partner

8/10

Excellent

16 Dec 2015

Verified traveler

nice places and near metro station and spa very well

8/10

Excellent

23 Oct 2015

Verified traveler

Good place to stay

The location was wonderful and useful. The team exclant

6/10

Pleasant

18 Oct 2015

Verified traveler

Very pleasent. Hotel staff very helpful. Buffet breakfast good, but wish they have served more fruit?

8/10

Excellent

11 Oct 2015

Jimmie M

Not our 1st time & would stay again.

We stayed at this hotel 2 years ago and liked it enough to book it when revisiting this year as independent travelers. The location is great-near City Hall, the Valens Aquaduct & across the street from the spectacular Sehzade Mosque(The Prince's Mosque. It is a short enough distance to walk to the Blue Mosque, Hagia Sophia etc. There are several nice,inexpensive restaurants within a few feet or a couple of hundred meters. We really like this hotel and would definitely book it if we do ever return to Istanbul.

8/10

Excellent

10 Oct 2015

Verified traveler

Good location, close to metro

Nice hotel in a good location. Sometimes language was an issue when speaking English depending who was on reception. Breakfast a good choice but staff not friendly there and place had no atmosphere. Pool was nice touch.

8/10

Excellent

09 Oct 2015

Verified traveler

Excellent base good restaurants nearby

Very good buffet breakfast and pool spa facilities good although steam room not working

Partner

8/10

Excellent

25 Sep 2015

john

Nice Hotel walking distance to most things

Nice Hotel, walking distance to most places of interest.
Sadly the gym and swimming pools don't open till 10am.
They will only give you one room key regardless of reasons you may want 2.
Apart from that I would recommend it.

8/10

Excellent

12 Sep 2015

R

Convenient hotel with an outdoor swimming pool

Good hotel, convenient to a metro station and walking distance to Grand Bazaar and a bit further to the Blue Mosque, Haghia Sophia and Topkapi Palace. Chose this hotel as it had an outdoor swimming pool which seems quite rare for a central Istanbul hotel. Plenty of shops and restaurants near by. Breakfast had plenty of choices and was never too busy.

8/10

Excellent

09 Sep 2015

Mouna

Very good site, friendly staff but small building with limited activities

8/10

Excellent

04 Sep 2015

Verified traveler

Nice place

The hotel in the nice place, near metro,fatih, shopping.

4/10

Poor

27 Aug 2015

hamed

not a comfortable place for sray

Never is a 4 star hotel very croudy aria .i do not like this place and not get back there again my room was very small looks like 12 m2 and i asked them to change they gave me the same room

8/10

Excellent

19 May 2015

Mohamed

The Hotel is good but it could always be better

The Hotel has great breakfast, They have one of the best managers and tried to help to make my stay better, but their mattress are really old so there is nothing called comfort to sleep as a four star Hotel, I had to ask to change the mattress but even the replacement was the same. it's sad as a four star hotel but the location is good.

8/10

Excellent

22 Apr 2015

Samira

Great hotel!

The hotel is located in great area. It is about a 10 minute walk to the Grand Bazaar and a further 5-10 minutes to the Blue Mosque from there. The hotel staff will say it's about a 30 minute walk, but it's really not! It is literally straight up the road. The tram station is two roads down, about a 3 minute walk, if that. The area is well lit at night, so you can walk back to the hotel if you go out for dinner. The hotel is in a perfect location - close enough to the centre but away from the busy road. There is a mosque opposite the hotel, so you have an amazing view too.

The room was clean (room 217) & had everything that we needed. It was comfortable. Our room was at the back; therefore we didn't hear any noises. We did have an issue with the Wi-Fi, it wouldn't let us connect to it on the first night. However, we called reception and they sent someone to check straight away. Great service as we did call them at 3am!

The hotel has an onsite restaurant which is open 24 hours, this was perfect as we arrived late and needed something to eat. The food there is quite good too. The breakfast is a standard breakfast buffet, has some hot dishes, pastries etc. Overall, there are no complaints with the standard and quality of the hotel. The hotel staff were extremely friendly, especially Gurkan (I think he was a manager), he couldn't do enough for us.

I'm quite fussy with hotels, but this I have no complaints with this one. I would recommend it :)

Family

10/10

Exceptional

10 Mar 2015

joe

truly a 5 star hotel

ideal location for istanbul central, room was small but very comfortable and clean. loved the bathroom

8/10

Excellent

05 Jan 2015

Allison

I'd stay here again for a satisfying value

I was really pleased with this hotel. I was on a tour and so I feared the hotel wouldn't be so nice. But it was quite comfortable and had a good amount of space. It's not in the heart of the Old Town but very close and convenient to the famous historic sights. That makes the price a bit cheaper and probably accounts for the decent size of the room. It was clean and service in English was fast, pleasant, and helpful. The buffet breakfast was very enjoyable. Fresh, with a large variety. Don't expect fresh juice here or at any other mid-range hotel in Turkey. Nor freshly brewed coffee at a breakfast buffett. (But plenty Turkish coffee in cafes.) The strong Turkish tea was great to have each morning.

Family

8/10

Excellent

13 Nov 2014

URMIL

Comfortable stay

Hotel gave us a small room first day.
On complain next day they changed to bigger room.
Our stay was for three days.
Breakfast was ok.

Partner

10/10

Exceptional

05 Nov 2014

Tawfik

Excellent

I stayed with my family in this hotel for four night ,

Family

8/10

Excellent

03 Nov 2014

Verified traveler

Nice hotel in Istanbul

We enjoyed our stay at this hotel. The location is very good, within walking distance to the Grand Bazaar, the Blue Mosque and the Haggia Sophia. The service was good and the room was clean and comfortable.

Partner

8/10

Excellent

14 Oct 2014

R

Great location everthing with walking distances

There were no power outlet in the room to be able to charge phone or computers needs

8/10

Excellent

13 Jul 2014

Kerry

Good location for exploring Istanbul

The hotel is ideally situated for exploring Istanbul; The Aquaduct is 2 minutes walk, the Grand Bazaar is a 10 minute walk, the Spice Bazaar & Galata Bridge are 20 minutes walk. Whilst The Sultan Ahmed Mosque & the buzz of Sultanahmet are about 30 minutes walk. The walks to these places feel safe and are interesting !
Additionally, you can organise tours & nights out with the Hotel once you arrive. The reception staff are more than happy to help you with this !

The rooftop pool is small and welcoming after a day of exploring Istanbul ! The spa and inside pool are great too !

There is also a patisserie and cafe attached to the hotel - very nice and affordable food !

The room I stayed in was basic, no tea /coffee facilities. Bed was very hard !

The buffet 'caters for all' breakfast was very nice.

8/10

Excellent

02 Jul 2014

Verified traveler

Nice hotel in a center of Laleli district

We've been to this hotel for a weekend. Good location in a center of Laleli district with a lot of shops and restaurants around. Hotel staff is really nice and helpful. 10 minutes walk to a tram line. It takes about 20 minutes to get to Hagia Sophia, Topkapi Palace or Blue Mosque.

10/10

Exceptional

12 Jun 2014

Tarbelaez

This hotel is located a walking distance from grand bazaar and shopping area in Istambul. Room was spacious, clean, comfortable bed. Breakfast was great, variety of food to choose from- we enjoyed it very much.

Family

8/10

Excellent

03 Jun 2014

Youssef and Alison

A comfortable hotel

Had a good time in the hotel with the family - both swimming pools were clean and the hotel was surrounded by good, cheap restaurants. The staff at reception were OK but could be more helpful. Overall I would still recommend the hotel and the rating of 4 is just about right.

6/10

Pleasant

31 May 2014

JoeBloggs

Staff just can't communicate with customers

This is a mighty fine hotel in a great location. Clean, tidy, and efficiently run with possibly the best morning breakfast that I've had at any comparable hotel.

It's very lively around the hotel, but that means noisy traffic. The grand mosque across the road is great until they wake you up in the morning and late night with the calls to prayer.

However the staff let the place down badly in one way. The desk staff have convinced themselves that they know English. They don't and can't converse well at all (only one guy was an exception). It meant that none of my simple questions and requests were answered which was a big problem. It was too frustrating and unacceptable for such a hotel in its sphere.

Overall good but the management have to look at employing staff able to communicate better, otherwise there are plenty of other hotels around there we can stay in the next time.

10/10

Exceptional

18 May 2014

Chris

Good city hotel

good city centre hotel Breakfasts excellent Roof top garden and pool very good. Would stay again

8/10

Excellent

08 Mar 2014

Sergio

Hotel in fatih

The hotel is clean. Room is comfortable. There is a spa free to use, with swimming pool, sauna, etc.
Overall the hotel is good, but staff is really useless. They speak a very poor English. Some of them don't speak English at all. Breakfast is definitely not in line with the hotel being 4stars.
There's public transport 5min walking from the hotel. But the neighbourhood is quite boring at night. Just few restaurant, and that's it.

4/10

Poor

30 Nov 2013

Mike

Buyer beware........

Could have been a great stay but beware, heat was working on maximum couldn't shut it down changed room 3 times only way is to open window on noisy street from heat, add to this hotel lost power 4 times while I was there, staff very unfriendly, double bed means two single beds stacked together with a gap in the middle, very uncomfortable, stay somewhere else you will be better of.

8/10

Excellent

28 May 2013

JR

Good Location

The hotel was within walking distance of the Grand Bazar. Good location. A little bit of a walk to the Blue Mosque and the Palace and museums. We had a problem with the air conditioning unit. It leked condensation and created a water puddle in the room. Not a good way to sleep hearing the water drops hitting the floor. The front desk was very helpful in suggesting a restaurant that evening. A driver picked up and brought us back. Kudos.The breakfast was fair.Overall a nice hotel and well priced.

8/10

Excellent

27 May 2013

Omer

Good location in Istanbul

If and when the construction work in the main street in front of the hotel is completed, one should not hesitate in booking in this hotel.

8/10

Excellent

24 May 2013

Nick

average

hotel pool closed for renovations. Nearby restaurants are just average. Better to stay in hotel closer to the Blue Mosque area.

10/10

Exceptional

02 Jul 2026

Uğur

Çalışanlar çok ilgiliydi teşekkür ederim hepsine

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

MEHMET

Gayet temiz , konum olarak güzel yerde personel ilgili güler yüzlü sabah kahvaltısı başarılı, ilgilenenlere tavsiye ederim

Friends_and_family Friends

4/10

Poor

11 Jan 2026

Abdel Malik

La chambre pourrait être plus spacieuse avec des meubles moins imposants
Environnement très bruyant
Éviter les chambres au 5eme car elles se situent sous le restaurant et les préparatifs de la salle débutent à 7h du matin avec des chaises déplacées dans tous les sens
La piscine est certes ouverte de 7h à 23h de mémoire, mais si vous prenez une chambre standard elle est à 30€ à partir de 17h !! Et ce n’est écrit nulle part tant qu’on ne vous l’a pas dit ou que vous ne lisez pas les avis
Seulement 2 points positifs : personnel sympathique et quartier très bien équipé, tout est en bas de l’hôtel

Friends_and_family Family

4/10

Poor

08 Jan 2026

Tatiana

Réservation pour 5 jours 4 nuits, épuisante entre l’irrespect des gens dans les chambres qui gardaient portes ouverte avec télé à fond et des va et vient d’enfant à courir dans les couloir jusqu’à 2/3h du matin la réception n’a absolument pas réagi, ne prenez jamais de chambre au 5 ele étages car si repos tôt pour un lever tôt impossible de dormir avec le bruit des chaises du resto qui trait

Friends_and_family Family

2/10

Poor

16 Oct 2025

Erol

Hotels.com yo la había hecho reserva por 47 euros pero en el hotel me han cobrado 75 euros!

Self

8/10

Excellent

21 Oct 2024

FAN-LUN

缺點
1.隔音很不好，在房間可以聽到對面房間小孩的哭聲、對話聲音
2.第一天廁所衛生紙整捲是濕的，第二天客房服務後一樣是給濕的衛生紙&用過的沐浴乳

優點
1.早餐很豐盛
2.交通方便，可從機場搭地鐵轉一次車抵達；步行也可到T1線去舊城區

Leisure Partner

8/10

Excellent

14 Sep 2024

Laila

Metro en tram station in walkingdistance and a beautiful mosque across the street

Leisure Family

2/10

Poor

23 Aug 2024

Sammy

Not god

Partner

8/10

Excellent

23 Aug 2024

Nadim Caleb

El hotel en general bueno, pero. Elegi el hotel por la piscina pero resulto que tiene costo el ingreso despues de las 17:00 no pude meterme por esa razon, y el costo se me hacia elevado. El AC del cuarto no es suficiente para enfriarlo

Leisure Partner

10/10

Exceptional

23 May 2024

Daniel

En général j'ai apprécié mon séjour au hotel Grand Gulsoy. Ma chambre était toujours bien nettoyé. Le déjeuner avait une grande variété de légume et de fruit frais. L'emplacement de l'hotel est à proximité d'une station de métro.

10/10

Exceptional

11 Mar 2024

lina

Veldig fint og ordentlig hotell

Veldig fint og bra hotell. Anbefales!

Friends_and_family Friends

2/10

Poor

25 Feb 2024

Abdalla

not very good

it was bad at the reception it wasn't nice so it ordered it wasn't the same as I saw in the picture the only thing that was good was the place it's located otherwise it's not very good

Friends_and_family Family

8/10

Excellent

25 Feb 2024

Verified traveler

Duvarları çok ince, çok ses geliyor dışarıdan.

Partner