Name: Laleli Gonen Hotel
Address: Fethibey Caddesi Zeynepkamil Sokak, 24, Laleli, 34134, TR

2/10

Poor

24 Mar 2026

sawssen

Bad service
Worst customer services

8/10

Excellent

16 Mar 2026

Timothy

Great little hotel in the heart of Istanbul.

Self

8/10

Excellent

13 Jan 2026

Aaqib

Everything was very good. Staff was cooperative and especially breakfast was really nice.

Partner

6/10

Pleasant

11 Aug 2025

Salma

When we arrived at 4pm the room was still not ready for another hour and a half. The room once given were not on the same floor as requested either. We were then told they will try again the next day. The room I was in had a leak coming from the ceiling in the bathroom and when we complained they said it was not a serious enough issue to change rooms. After being mg adamant they gave us 2 rooms on the same floor but the light switches didn’t work well and the room could have been cleaner. Overall the pool was great and the view was amazing. I guess you get what you paid for. The tall man at the reception was accommodating. Thank you

Leisure Family

10/10

Exceptional

09 Jul 2025

Kiara

Great location, clean and comfortable

Leisure Partner

10/10

Exceptional

04 Jun 2025

Margaret

Booked for central location & pool. Hotel needs upgrading

Leisure Friends

6/10

Pleasant

23 Mar 2025

Verified traveler

It’s walking distance from the Metro

Did the job but other guests noisy and hotel is old and run down (you get what you pay for..)

8/10

Excellent

05 Jul 2023

Servet

My baby’s cot bed wasn’t available the night we arrived even though it was clear from the booking we had a baby with us. On arrival, we were told we had to wait until the next morning to request a bed so ended up cosleeping with the baby, which isn’t safe, but had no choice. The next day a play pen arrived which was ok. The shower was dated and a bit of it kept falling off, but overall it was OK. Location was good for the sites we wanted to see. Breakfast was good - really good range of food, from bread, to fruits, meats and salads. We always had a lovely breakfast. Great for a city break.

Leisure Family_with_children

4/10

Poor

25 Jun 2023

mustafa

The hotel is very old the toilet and everything had issue. The toilet door in wrong place you cannot just open. The door should open on left but on the right.

Business

10/10

Exceptional

10 Jun 2023

Ahmed

Great service! Great value for the price and great location.

Leisure Family

10/10

Exceptional

25 May 2023

Clare

Staff were friendly, breakfast was great, few issues with the room but overall had a great stay here.

Partner

10/10

Exceptional

13 May 2023

Tambala

Smooth check-in. Nice room given. Polite and very helpful staff.

Business_and_leisure Friends

4/10

Poor

14 Oct 2022

Julian

Not very clean.Half a roll of T.P.
WiFi didn't work

Self

2/10

Poor

13 Sep 2022

Muhammed

Very bad wifi small roooms

2/10

Poor

09 Sep 2022

Douaa

It wasn’t good at all, the service was so bad and the room was dirty and also there was too much noise at night because the room isn’t isolated so we couldn’t sleep at all.

Friends_and_family Friends

10/10

Exceptional

14 Aug 2022

Vita

My stay at this Hotel was excellent, very friendly and professional staff in an excellent location. I will stay here again.

Leisure Family_with_children

2/10

Poor

12 Aug 2022

Verified traveler

Don’t book !!!

Do not book this hotel as it has stinky smell in the rooms . No plugs for charging around bed . Lift doesn’t work . Very low water pressure Breakfast was fine though

Friends_and_family Family

6/10

Pleasant

20 Jun 2022

Moncef

Breakfast was good.
Staff are nice
Small rooms

Business_and_leisure Family

4/10

Poor

07 Apr 2022

Laurelle

Laleli Gonen definitely worse stay

Room was awful. We kept complaining to no avail. Lights kept tripping nonstop for the duration of our stay. Wash basin was badly cracked. The rooms are in a bad state. Wardrobe so small you cant use. It is really bad. Soap and shampoo not filled. Asked for a kettle. But no cups or tea or coffee. If you looking for a very basic 1* place then this is it. Etem who worked there previously always went out of his way to give a better room. Not this time.

Friends_and_family Family

2/10

Poor

26 Mar 2022

Ivoukou

The staff was asking for tips and didn’t clean the room specially bathroom. The bathroom was very stinky, and the sink very dirty. I won’t be back ever and I don’t recommend it.

Leisure Family_with_children

4/10

Poor

21 Feb 2022

skander

Very very bad stay in room 514

The room 514 had no window. The only small window was in the bathroom. There was no door between the room and the bathroom so morning light comes directly to the room early morning. Too much noisy neighbours. At arrival many electric wires were out..

Self

10/10

Exceptional

14 Dec 2021

Mehmet

Sehr schöne Hotel

Leisure Family

10/10

Exceptional

13 Dec 2021

Marjorie Grace

Laleli hotel

Our stay was nice..Hotel has a nice and accomodating staffs.. Our hotel is just near the tram station that makes easy for us to visit places we wanted like Sultanahmet.

8/10

Excellent

05 Dec 2021

Hassan

Location

8/10

Excellent

19 Nov 2021

Kevin

Nice hotel traffic was a major problem but not the hotels problem clean tidy nice stay

Business Self

8/10

Excellent

16 Nov 2021

Mustapha

Location of the hotel

Leisure Family

10/10

Exceptional

06 Oct 2021

Jamal

Clean. Close to everything .restaurant shops. Great area.
Professional and nice employees.
Next time I go to turkey iam staying there.
Great service

Business_and_leisure Self

6/10

Pleasant

12 Sep 2021

MOHAMAD

Very poor breakfast

8/10

Excellent

11 Sep 2021

Rashid

Stayed for two nights and was not bad. Specially the cleaning lady was very friendly. -one that cleans firth floor.

10/10

Exceptional

23 Aug 2021

Ayse

Very decent, good value for money

Leisure Family

10/10

Exceptional

10 Aug 2021

Marya

The staff was great and very useful. The hotel has a great location.

Friends_and_family Family

10/10

Exceptional

25 Jul 2021

Dany

It was a great time friendly team

Business

6/10

Pleasant

17 Jul 2021

skander

Good ratio price/comfort

Best ratio price/comfort

Friends_and_family Family

10/10

Exceptional

11 Jun 2021

Verified traveler

Next to Business center.

Business Self

10/10

Exceptional

12 Mar 2020

Dany

I recommend this hotel

Business

8/10

Excellent

01 Dec 2019

Abobilal

Great location between metro station and tramway very close to bus station ,lots of restaurants nearby supermarkets and shops.

Business Family

10/10

Exceptional

24 Nov 2019

Nohad

Everything is nice, the staff are polite and helpful

Friends_and_family Family

6/10

Pleasant

03 Nov 2019

Bunally

Nothing i really like or unique. Very basic certainly not value for money

Leisure Self

4/10

Poor

25 Oct 2019

Laurelle

Bad Service

Totally Disappointing Room was not cleaned. When we arrived had to make our own beds. Complained daily to Reception. It was terrible.

Friends

8/10

Excellent

04 Sep 2019

Dany

Good hotel

It was great stay serves is good

Self

8/10

Excellent

14 Aug 2019

Verified traveler

Great value for the price! Amazing location and very courteous staff

Leisure Self

8/10

Excellent

01 May 2019

ahmad

hotel com .is very good to get your vacation.

very good vacation in Istanbul. the hotel location is very important and I have metro.
the reseption is smaily all the time.

Family

10/10

Exceptional

11 Apr 2019

Verified traveler

This was a superb property...the room was comfortable and clean...the breakfast buffet was wonderful...and the central location made getting around quite easy!😎

Leisure Friends

6/10

Pleasant

05 Mar 2019

Laurelle

It was ok. Good value for money. One day the room was not cleaned at all. Coffee and teas were not replenished at all. Linen and towels are old and worn.
Staff are friendly though

Family

4/10

Poor

16 May 2018

Sindbad

I came in very tired as the hotel is located on a hill and was not reachable with a taxi, so I had to walk up there. I kindly asked the receptionist Emet köbek for a quiet room and he gave me a room on a fifth floor exactly next to an old noisy lift. By the way the rooms in the hotel are very small and I found the cleaning staff more friendly than the service staff.

10/10

Exceptional

06 May 2018

PMG

Highly recommend

Great hotel. Clise to all services. Friendly staff

Partner

8/10

Excellent

05 Mar 2018

Amar

Nice hotel, in the old city

I like this hotel, every time i visit Istanbul i get a chance to stay there even if i'm not planned fotlr that before and i never regret

10/10

Exceptional

23 Aug 2017

Abs

Al the Staff were really nice and helpful.

The Receptionist Mr Polart was extremely helpful all the time and he was very polite

10/10

Exceptional

03 Apr 2017

Verified traveler

Nice and perfect for the price

I have tried this hotel 3 times now, every time I come; I feel like I'm the only one makes reservations because of their way dealing with problems and their service thanks a lot Mr. ETEM.

6/10

Pleasant

09 Aug 2016

Verified traveler

Nice hotel, close to Fatih

There was a problem in our room, but the managment handled it,, special thx to the manager

4/10

Poor

28 Apr 2015

HM

vacation

small rooms, no view, next to the elevator and the doors was noisy. the same breakfast for 4 days. not worn enough, was too cold at the first night.

4/10

Poor

18 Apr 2015

Rustam

Very small rooms

The room for two was very small. They offered us another room, but without a window, so we continied to stay in the previous one. Reception is not helpful. I ordered at the reception a standard Istanbul yellow taxi to airport, but they didnt, and offered me a hotel taxi dor a slightly higher price. I was about to miss my flight back home.

8/10

Excellent

07 Dec 2014

Verified traveler

Centrally located

this my second time stay in this hotel, it was good for me because of easy access ti shopping area and it located near to the metro and tram

8/10

Excellent

19 Jul 2014

Farhana

Nice Hotel but need to update

Staff need to learn english for a better understanding.
They should know to clean the room everyday but you need to request it always and a touch up in decor

4/10

Poor

23 Nov 2013

maha

vrey bad

The hotel is reasonable in general. It happened with me attitude strange and very bad (I was told I have a conversation telephone for 5 hours and surprise, then, that I was out of the room. You book dinner on the boat floating from the same hotel .. has met with officials who are in a very chill, insisting to pay the amount of $ 250 and that the system Phone Do not make mistakes .. have never sat down and convinced them about an hour Atakrt on my journey .. Is it possible I have been making a call and I'm out of the room ??? at end of story i didnot come to this hotel again ..

8/10

Excellent

30 Oct 2013

Amber

A hidden gem

Spent two nights at the Laleli Gonen in October 2013. On check in, we were given a twin room but this was quickly changed for a queen when we asked. It was warm enough to sit by the rooftop pool with great views - a rarity for a city hotel. Breakfast was buffet style and tasty. Rooms were fairly small but clean and pleasant, and we were happy to eat in there one night. Walkable to the major sights as well as restaurants and shops. Would definitely stay again if in Istanbul

Partner

2/10

Poor

06 Sep 2013

Verified traveler

very bad hotel

8/10

Excellent

24 Jun 2013

Ksenia

Good for a long weekend

We stayed in a Standard room over a long weekend, and were pleasantly surprised with the friendliness of staff and room size. The hotel is quiet, breakfast varied (in a continental/Mediterranean, but not English breakfast way). The rooftop pool/bar is a definite bonus.

The area where hotel is located is close to one of the large metro stations (we took the train from the airport and walked to the hotel). It is also close to Grand Bazaar, and a walking distance from Sultanahmet. It felt safe to come back to the hotel at nighttime.

Downsides: instant coffee at breakfast, and outdated bathroom.

Overall excellent value for money, particularly if you are out all day sightseeing.

8/10

Excellent

22 Jun 2013

Ufuomak

Close to the tourist action plus a pool

Picked this particular hotel for the terrace top pool within a hot sweaty metropolis. The perfect way to unwind after a busy's days sight seeing. It did the job.
Friendly staff, great breakfasts serving a combination of traditional Turkish food and continental breakfasts.
Great location, easily reachable from the airport via train/tram. A 20 minute walk from the main Sultanahmet tourist area, which takes you past the grand bazaar.

Food and drink prices certainly take into account it's a tourist hotel, but there are plenty of restaurants/cafes in the vicinity. As well as local shops to buy basic provisions (bottles of water,beer) cheaply.

Overall, I would recommend this hotel to anyone visiting Istanbul, and would come back myself.

8/10

Excellent

16 Jun 2013

bean

good nice hotel very friendly

2/10

Poor

09 Jun 2013

Verified traveler

UNSATISFACTION

in my own opinion this hotel doesn't deserve to be 3 stars evens!! it is below the expectations.

6/10

Pleasant

24 May 2013

Janine

Rooms a little small, breakfast ok, bathroom tiny

Room was a little small, but have stayed in smaller. Bathroom was very tiny, shower over small bath tub, leaked quite badly. Toilet behind door which could then not open very wide. No problems with aircon or lift. Very pleasant and efficient staff. Taxi to airport 45TL, which is fair, and is for up to 4 persons. Breakfast ok, but food quite unhealthy if you don't stick to just fruit. Very oily otherwise. Had a better breakfast at the Zagreb Hotel. Good location and easy to find, near Laleli University Tram stop.

6/10

Pleasant

28 Dec 2012

Kika

Budget and OK option for Istanbul explorers.

The Room was clean, and comfy, the bedsheets and towels have a strong bleach smell, so there is no doubt that they have a pretty good sanitary level, the thing was that the walls are so thin that you can clearly hear the other guests chatting in the other rooms, which may keep you awake against your will, and our bathroom has not extractor, so it had few molt spots, but we already were aware of this because of previous reviews, but nothing serious that you can´t handle. Breakfast is OK with cold and hot options, but not much variety, we stayed for a week and the dishes were always the same. Hotel location 8 mins walk from the metro station, 25 mins walk from Blue Mosque and Hagia Sofia, 15 mins to Grand Bazar, 35 mins to Galata tower.

10/10

Exceptional

14 Jun 2026

Sidali

Mes séjours au sein de laleli gonen hôtel c était magnifique satisfaction totale
Merci beaucoup pour tout.

Self

10/10

Exceptional

06 May 2026

ilker burak

Kahvaltı çok başarılı, çalışanlar kibar, odalar yeni ve bakımlı.

2/10

Poor

30 Apr 2026

Serkan

İlk gittigimde güzeldi fakat ikinci defa gidemedim. Bir sorun oldu ve hiç cozum odakli değillerdi.

4/10

Poor

01 Feb 2026

Ömer

1 hafta konaklama yaptık otelin konumu güzel bir yerde metroya'da yakın 4.günden itibaren otel de çalışmalar başladı sabahın köründe matkap sesleri zaten gün boyu geziyoruz sabah 10 da sesler gelmeye başlıyor çok kötüydü evet otel çalışma olucağını söyledi rezervasyon yapmadan önce de yazıyordu da aradığımız zaman durması lazımdı durmadı kusura bakmayın fln denilmedi ne yapalım tüm oda da konaklayanlar herkes gitsin mi gürültüden

Partner

10/10

Exceptional

26 Jan 2026

Serkan

Bence gayet hoş,ve güzel bir oteldi. Hem merkezi bir konuma sahip. Hemde calisanlar güler yüzlü idi. Teşekkür ediyorum. Bir sonra ki gezimde dahil olmak üzere artık bu otel favorim.

2/10

Poor

07 Jan 2026

ÖMER

Oda çok kötü terasdaydı ne klima çalışıyor ne de televizyon, oda çok küçük tek kişi için bile yetmiyor, standart oda demişler ama sokakta kalırsan daha iyi, hasta olduk.. Hiç kimse tavsiye etmem..

Friends_and_family Family

6/10

Pleasant

03 Nov 2025

Zeynep songül

Laleli gönen otelde daha önce kaldık ve çok memnun kalmıştık. Bu sefer oda için aynı şeyi söyleyemeyeceğim. Oda bu sefer çok temiz değildi. Duvarda burun **** vardı. Banyoda yerde çengelli iğne vardı. Klozet içeri girdiğimizde su kaçırıyordu. Bazı yerler o kadar tozluydu ki sanki aylardır kullanılmayan bir oda bize açılmış gibiydi. Kahvaltısı her zamanki gibi mükemmel. Kahvaltıdan dolayı yine de 4 puan verdim.

2/10

Poor

23 Oct 2025

ACHRAF

Les personnages sont horribles pas de ménage au niveau des chambres

10/10

Exceptional

15 Sep 2025

Nadia

Feed back

Ville ønske der er en forskel på deres morgenmad
Og at efter kl 23 skulle der gerne være ro på værelserne eller en vis dæmning af både råbe og musik.
Selvom det er hotel er der stadigvæk gæster der skal tidlig op eller gerne ønsker nattero

Business

8/10

Excellent

22 Aug 2025

Saad

Le personnel est sympathique l’endroit est proche de toute commodité (tram, metro …)

Partner

8/10

Excellent

26 Jul 2025

Philippa

Vistelse med bebis och giftemål

Jättebra hotel ligger perfekt till, hotellrum och frukost bra, värt för priset, pool på taket! Rekommenderas vi hade en 7 månader bebis och precis gift oss, fanatiskt upplevelse i Istanbul

Friends_and_family Family

8/10

Excellent

18 Jul 2025

Mhamed

Convenable.

Business

6/10

Pleasant

13 Jul 2025

Mhamed

Tout juste convenable.
Je vous conseille de ne pas réserver la chambre 507 ( fenêtre condamné, chambre catastrophique ).
La réceptionniste qui manque de professionnalisme .
A part ça, tout etait correcte.

Business

8/10

Excellent

05 Jul 2025

Mhamed

Fantastique

Business

8/10

Excellent

26 Jun 2025

Mhamed

Convenable.

Business

8/10

Excellent

20 Jun 2025

Mhamed

Convenable , chambré sans vue .

Business

8/10

Excellent

16 May 2025

Mhamed

Fantastique .

Business

10/10

Exceptional

07 Mar 2025

Mhamed

Fantastique.

Business

6/10

Pleasant

16 Feb 2025

Noradine

Services minables, seul l’emplacement est bien

Chambre double avec 2 lits simples côte à côte, vraiment pas top. Petit déjeuner identique toute la semaine, sans micro ondes pour réchauffer son lait par exemple. Chambre minuscule sans mobilier de rangement pour les vêtements. Seul l’emplacement de l’hôtel est bien.

Friends_and_family Family

6/10

Pleasant

04 Feb 2025

Mohamed

Non mi piace il servizio della pulizia e gli camere hanno umidità si sente l'odore

Business_and_leisure Family

4/10

Poor

09 Jan 2025

Masahiro

I don’t know why the room was so poor. Maybe, we chose the lower price? The room was too dark to know whether it was clean or not. The fridge and TV were completely broken. (Why didn’t they remove them?)
The good point is the accessibility: the hotel is close to T1(Tram), which goes to Sultanahmet and Eminönü, and M2(Metro), which goes to the Istanbul airport.
The hotel staff are friendly, but I don't know whether they were well-knowledgeable about the access to touristic spots.

Leisure Partner

2/10

Poor

06 Jan 2025

Masahiro

I have never stayed this kind terrible hotel before. The equipment, such as TV, electric pot, fridge and light is completely broken or very poor. As for cleanliness, they didn't seem to clean the room.

The good points are the price and the location. We can access to many touristic spots easily.

Leisure Family

8/10

Excellent

25 Dec 2024

wahida

Our stay was okay though the towels are so old and they don't clean the bathroom just dusting and that's it .

Partner

4/10

Poor

26 Nov 2024

Adil

Persone sono gentili, ma la polizia dell’hotel non è tanto buono sulle camere

10/10

Exceptional

02 Oct 2024

NAZIM

Séjour en amoureux

Un séjour de 3 nuits a Istanbul inoubliable après une semaine passée a Zanzibar, hôtel très bien placé a côté de la bouche de métro et non loin du grand bazar a recommandé absolument

Partner

8/10

Excellent

24 Aug 2023

Fuat

Super vriendelijk

2/10

Poor

02 Aug 2023

Hilal

Hotel horible

Arriver a lhotel nos chambres ont étaient réservé a d'autres personnes j'étais en famille evec 1 enfants de 2 ans leur accueil glaciale horible
Piscine sale avec hodeur de toilette

Friends_and_family Family

2/10

Poor

02 Aug 2023

Hilal

Hotel a éviter

Nos chambres ont étaient louer à d'autres personnes aucune excuse de leur part j'étais en famille avec un enfants de 2 ans a attendre cest une torture en plus hôtel pas propre et beaucoup de bruits h 24

Friends_and_family Family

10/10

Exceptional

23 Jul 2023

Mohamed

Personnel très sympathique

Leisure Friends

8/10

Excellent

17 Feb 2023

TOGHRUL

Güzel

Teşekkür ederim herşey için

Friends_and_family Family

8/10

Excellent

29 Dec 2022

Melih

Das Hotel personal war sehr nett und freundlich, das einzige was mich gestört hat war das die Nachtruhe im Hotel nicht eingehalten und auch nicht kontrolliert wurde, bis 2 Uhr morgens hat man durchgehend Türen knallen und Menschen lautstark reden bzw. lachen gehört. Erst nach 2 Uhr konnte man sich erholen.

Leisure Partner

2/10

Poor

11 Nov 2022

John Gunnar

Very bad

I have traveled a lot in my whole life, never stayed in a bad hotel ever like this, in the middle of bed, extremely bad customer service, never stay in this hotel

Business

10/10

Exceptional

21 Oct 2022

Mohamed

La localisation et le personnel très sympathique

Leisure Partner

4/10

Poor

12 Sep 2022

Büsra

altes Hotel, Frühstück vom Vortag, werde es nicht noch mal buchen