Renaissance Phuket Resort & Spa

Thailand , Phuket
PHUKET, Moo 3, Mai Khao Beach Talang, 555
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100 reviews shown

10/10

Exceptional

16 Mar 2026

Steven

Staff was amazing. All the restaurants on site are amazing. The staff at the sand bar made us feel welcome and like family

Partner

10/10

Exceptional

05 Mar 2026

Cecil Vincent

Perfect place for family vacation.

8/10

Excellent

29 Jan 2026

Helen

The staff are amazing - so friendly, helpful and professional!
The rooms are bright and comfortable, however, there is nothing Thai about them - not a single ornament or picture.
The grounds are huge with plenty of shade but sadly the pool is too small and extremely noisy (lots of children) for the number of guests, which is the biggest disappointment.

Leisure Partner

10/10

Exceptional

04 Dec 2025

Wei Yang

We had an excellent stay. Service was good, rooms and breakfast were great. Facilities in kids club were not as comprehensive as some others, but they had good service and activities.

10/10

Exceptional

30 Nov 2025

Murray

We really enjoyed our stay. The staff are super friendly and the food was terrific. Overall, I would highly recommend this resort to anyone!! Thanks again!!

Leisure Family

10/10

Exceptional

22 Nov 2025

Judith

Everything was just terrific!

Leisure Friends

10/10

Exceptional

13 Nov 2025

Treanell

Staff was amazing. Kind, friendly and welcoming.

10/10

Exceptional

13 Nov 2025

Juan-Carlos

All

10/10

Exceptional

24 Oct 2025

Keir

We’ve been back again after only twelve months. Beautiful peaceful and the perfect way to relax. Sure it’s bit more - but it’s well worth it. It’s small enough to get some peace and big enough to have all you need.

Leisure Family

10/10

Exceptional

28 Jul 2025

Christon

The property was immaculate. Well designed, maintained and beautiful. The staff was friendly, ultra respectful, vigilant, extra attention to detail, and do their absolute best.
The food was fresh and delicious. Everything was made fresh, including if you asked for a glass of juice. They will literally squeeze the fruit into juice for you to drink.
This property was everything and more.

Leisure Partner

10/10

Exceptional

02 Jun 2025

sandeep

Great location right on the beach, away from all the hustle-bustle
designed and well mantained

8/10

Excellent

17 Apr 2025

Olivia

Amazing outdoors

Renaissance Phuket is a great hotel with an amazing outdoor space and swimming pool. It does need renovation in the rooms and bar area and a bit more attention to cleanness. Some of the staff are really good with a great sense of service. We have been coming for years, but we can’t help to notice that the service and amenities are going down every year. No more welcome plate or snacks, no more turn down service, food in room service is not to standard, they bring food without any protection on it on some occasions. Overall we love this place but it needs to go back to its original standard.

Friends_and_family Family

8/10

Excellent

28 Dec 2024

KHILNA

Amazing Property. I wished the common toilets around the reception would be cleaner.

10/10

Exceptional

18 Dec 2024

Wendy

Beach and Chill

Beautiful property, immaculately maintained, amazing staff, perfect beach - eco friendly more than I’ve seen elsewhere from straws to coffee cup covers. Near Phuket International airport.

Self

10/10

Exceptional

13 Dec 2024

ANTINO

PROPERTY ITSELF LOVELY BUT IT HAS IT'S PROS & CONS. NICE PLACE TO RELAX FOR A PEACE OF MIND. LIMITED TRANSPORTATION AS YOU ARE SO FAR OUT FROM ALL THE EXTRAORDINARY SIGHTSEEING & EXCURSIONS.

Leisure

10/10

Exceptional

23 Nov 2024

Moshe

Amazing luxery hotel. Very good service.Very kind staff.

4/10

Poor

21 Nov 2024

Verified traveler

Nice beach but no 5 stars

The beach is very nice and clean. Also, the tropical garden and design of the hotel is nice and modern. The personnel is super friendly.
However, this hotel is not a 5 star class hotel compared to other global standards and 5 star hotels on Phuket for following reasons:
- the pool is very very small and totally crowded. It is not a pleasure to use the pool and I rate a pool experience high. In case the waves are very high there is no alternative and a hotel of this size would need a pool to swim some lanes...
- the prices are absolutely way to overprized compared to a usual price- performance ratio. Besides the high price niveau which cannot be justified by exceptional quality, additionally a service fee of 10% is added e.g. in the restaurant plus 7% VAT, so additionally 17% on top of the already high prices.
- the hotel pays attention to sustainability. However, the same hotel uses a bug spray in the garden area which led to a situation that on the next day a lot of dead bugs such as bees were laying all over the place. The hotel does this in good purpose because a lot of tourists do not like bugs, however, this is contradicting the sustainability concept and let those animals live here as they belong to Phuket and this area as well. If tourists cannot handle a bug in the tropical area, they should stay away from traveling here. Put nature first and allow some butterflies such as other resorts.
- an earlier checkin was not possible although the room was ready.

Self

10/10

Exceptional

02 Oct 2024

Prem

Nice.
Excellent service. All staff super helpful. Credit to the hotel.

No beach access only downside. There is a beach you can see but not go on - cliff.

Leisure Partner

10/10

Exceptional

09 Sep 2024

joshua

They have a wonderful restaurant and breakfast option. Staff is wonderful, as is the massage and spa options, too notch spa experience.

Leisure Partner

8/10

Excellent

30 Aug 2024

Brendan

Incredible service from the staff / very attentive and proactive. Lovely food, great room, good price. Wonderful location on the Mai Khao

Leisure Family

10/10

Exceptional

10 Jul 2024

Sami

Very nice resort on the beach. Great room with all amenities. Pool is great and service was amazing. Food in both restaurants was varied and delicious.

Leisure Partner

10/10

Exceptional

30 Apr 2024

Leslie

For us the Villa with own pool is the best option to go for. Last time we stayed we had breakfast and diner included whereas this time we went for all meals plus two cocktails each day and a treatment each in the Spa. Having all meals was a mistake as we found that we couldn’t eat everything but for those with a large appetite it would be worthwhile.
We would like to mention the lady who made up our Villa every day. Her name was Amm and she was a treasure being super efficient.

Leisure Partner

8/10

Excellent

13 Apr 2024

Mayank

Very nice property.. beach access was a big advantage. Awesome spa. Very polite and helpful staff. Kids pool was a perfect spot to let kids have a good time in the shade.

Leisure Family_with_children

10/10

Exceptional

23 Jan 2024

Thomas

The staff could not help you enough the rooms where spot on

Leisure

10/10

Exceptional

29 Dec 2023

Olena

I loved our stay. The hotel is very convinient, rooms are fantastic. Very clean. The gym is the best I have seen and very unique for the hotel. Starbucks with protein shakes is unexpected and very great addition. The territory is cozy, which makes hotel stay pleasant. Only is the food is Ok, Sand restaurant has much to offer but the taste is average, would be great to improve it :) Overall I will definitely recommend the property and will back myself! Love it ☺️

Leisure

2/10

Poor

12 Nov 2023

hassan

We stayed in this hotel for only two days as a family they are only advertising the villas so don’t trust what you see. Please see the pictures for more reality if you do not mind hearing a rooster every five minutes then this is the perfect place for you, but most importantly, if you’re OK with mold in your bathroom and dirty room and this is definitely the perfect place for your vacation. It was a very tough experience for my daughter who is three-year-old as she woke up with and bites everywhere inside of her crib or you can call it playpen because they don’t give you a crib.. we originally booked a full week but I had to fight with Expedia and the hotel to get reimbursed because originally they refused to reimburse me even with all the ant bites on my daughter. I complained earlier in the morning about the ant bites, and then they came and cleaned. Then on the day I had to call them again for the same problem after my daughter’s afternoon nap, and more bites. OK and the food was somewhat OK as well. Definitely not worth more than $200 a day including everything.

Leisure Family_with_children

10/10

Exceptional

12 Nov 2023

Douglas

This was one of my one of my favorite resorts in the world….the staff is extremely accommodating, the property and pool are beautiful and the food is totally awesome

Business_and_leisure Friends

8/10

Excellent

29 Oct 2023

Rita

The property itself was everything you’d expect from Marriott. However, there was a chicken and rooster habitat just beyond a wire fence about 20ft from our room’s front door. The rooster’s concept of time was just as screwed up as ours with their faint crowing. When we first arrived there was a very strong urine smell that we determined was coming from the rug under the bed. Once we notified the front desk, they immediately came and, per our request, removed the rug entirely. The staff was very friendly and took care of it very quickly. Once settled in, we took a nap and called the front to see if we could get some coffee delivered to us because it was 5 am before their breakfast opened. However, we were sorely disappointed to be given 2 instant coffee satchels accompanied by 2 instant creamer satchels on a tray. Aside from all this, the room was immaculate with heated toilet seat and a bidet. The bathroom itself was enclosed in a half glass wall with venetian blinds. Our room was always stocked with the complimentary water bottles. And their breakfast buffet was phenomenal! The servers were all on point with taking our drink orders, taking our plates and assisting where they could. Everyone there was so friendly and helpful. Last but not least, we had friends staying at another hotel next to us and upon meeting them for dinner and breakfast at their hotel, we were grateful that we stayed at the Renaissance by Marriott.

Leisure Partner

2/10

Poor

18 Oct 2023

Christian Luther

#1- People here are the MOST INCONSIDERATE, we had death in the family sobwe neesed to shorten our stay, but they still charged us with the penalties.
#2- Our room is by a MURKY WATER they call lagoon, creepy, jurassic park feels with baby crocodiles (or whatever those creatures were) floating around the black water. Dark dark, ambience, limited staff.
#3- Mai Khao area is a tourist trap and can be your worst vacation nightmare.
Would never reccomend this.

Leisure Partner

6/10

Pleasant

22 Aug 2023

Felicia

Hotel and beach are beautiful. Impeccable customer service from staff. I was appealed to see a very large roach in my room. Then again in the breakfast area. Right beside the omelette station. I can not recommend.

Business_and_leisure Family

10/10

Exceptional

16 Aug 2023

Raymond

Leisure Family_with_children

10/10

Exceptional

09 Jun 2023

Gaël

Great Time

Everything is great
The staff is really super nice, the rooms are beautiful and very comfortable.
It was a great time

Friends_and_family Friends

8/10

Excellent

26 Apr 2023

Andrew

Quiet location, friendly staff and great service. Location is great if you want an escape but not that convenient if you are looking to explore. Food options are decent but could be better. Great gym facilities for those who want to keep fit.

Leisure Partner

10/10

Exceptional

04 Mar 2023

William Wai Lim

The resort was great. Restaurants were nice and the staff were amazing. Would definitely be back.

Leisure Family

10/10

Exceptional

16 Jan 2023

Nicholas

Excellent

Leisure Family

10/10

Exceptional

25 Dec 2022

Jackie

Friendly staffs and comfortable stay!

It was a very relaxing stay. Very friendly reception and service staffs.

Friends_and_family Family

8/10

Excellent

10 Dec 2022

Jennifer

This is very nice & comfortable hotel. It's clean, well kept & friendly staff all around. Great breakfast varieties & delicious food.

Leisure Family

10/10

Exceptional

29 Nov 2022

Verified traveler

Lovely hotel.

Leisure Family

10/10

Exceptional

23 Nov 2022

Wendy Louise

We had such an amazing stay here!! The staff are so unbelievable helpful and accommodating to anything you need and are so beautiful. The buffer breakfast is the best I’ve ever had. The resort is so relaxing and luxurious and the location is amazing, it’s right on the beach! The cafes and restaurants were amazing! Loved every minute here and am already missing it ☺️

Leisure Family

10/10

Exceptional

14 Nov 2022

Gavin James

It was an enjoyable stay in a beautiful hotel and rooms, great hospitalised, fantastic restaurants, the views, beach and pools.

Leisure Partner

10/10

Exceptional

06 Oct 2022

Angela J

Everything was excellent. The place could use some signage so one doesn’t end up losing time losing one’s way around. Definitely recommend this resort.

Leisure Family

10/10

Exceptional

21 Sep 2022

Edward

I have had the pleasure of staying at this amazing property a number of times over the past 11 years and it has always been a superb experience every time. This year I have stayed twice, each time for just 3 or 4 nights and I cannot wait for the next opportunity to stay again.

The staff are incredible and look after all their guests as VIPs. The hotel rooms and pool villas are out of this world - it doesn't matter what type of room I've stayed in here they are all incredibly comfortable - although the pool villas are definitely my favourites!!

The facilities are top class, the choice of food for breakfast, lunch and dinner is superb, the Sandbox beach bar looks fantastic after its' makeover and all these things, combined with being right on the beachfront in Mai Khao, make the Renaissance Phuket Resort & Spa experience a delight - every single time.

One of my absolute favourite hotels to stay in anywhere in the world.

Many thanks to all the staff that work so hard that have made my stays so enjoyable.

Leisure

10/10

Exceptional

21 Aug 2022

Elke

Great breakfast, welcoming staff. Beds are small - queen size rather than the advertised double.

Leisure Family

10/10

Exceptional

12 Jul 2022

Ahmed

If there is score more than 10 I will give you🌹

One of the best resort i stay in to, many thanks for all staff

Partner

10/10

Exceptional

12 Jul 2022

Ahmed

All things was more than what I expect

One of the best resort I stay in to, many thanks for all staff

Partner

10/10

Exceptional

08 Jun 2022

Leslie

There was nothing we didn’t like and we would thoroughly recommend the large swimming pool and the Takieng restaurant is amazing.

Leisure Partner

10/10

Exceptional

05 May 2022

Verified traveler

Fabulous stay, will return

We had a fabulous time at the Renaissance, the Quan Spa was great and my daughter enjoyed herself at the kids club and kids pool. We had breakfast, lunch, and dinner at the hotel - and the food was great (although we did have to wait about 20-30 mins for our food to be served). The room was clean and comfortable. We will be back :)

Friends_and_family Family

10/10

Exceptional

19 Feb 2022

Panit

Nice and quiet, we can walk along the beach. Breakfast is excellent and services are superb from all staff (at the front desk and bell boy). We also enjoy the bike ride around the hotel. A lovely stay and very relaxing.

Leisure Family

10/10

Exceptional

29 Jan 2022

Thianchai

Recent Stay Phuket Sandbox

Very quiet property with friendly staff members. Great morning buffet. Lunch and dinner at Sandbox and Takieng were ok. No bum gun in the toilet which is unusual for Thai Hotels.

Overall, excellent.

Self

6/10

Pleasant

15 Jan 2022

Tedd

Breakfast buffet was excellent, fresh and delicious choices. Situated on a Beautiful beach.

Business_and_leisure Partner

10/10

Exceptional

01 Nov 2021

Maria Morales

We had an amazing time! What made so special is the staff. They are absolutely respectful, friendly and customer service it is their priority. We made awesome friends. Robin Bernhard and Jakub Mares are the perfect team for an extraordinary food experience. Yao, Benz, Arm, Choo, Amy will make a memorable time at the SandBox Restaurant and Bar. We will be back soon.

Leisure Family

10/10

Exceptional

24 Oct 2021

Ban Twan

Enjoy the long beach and the nice sunset. The staff take a good care to everyone.

Leisure Partner

8/10

Excellent

27 Jul 2021

Alena

Extremely dirty beach

The stay was great overall but the beach with plastic bottles, old bulbs, old shoes right in front of the hotel was very disappointing and dangerous with a child. I can believe that hotel like that doesn’t have a budget to clean up the beach at least in front of their property.

Friends_and_family Family

10/10

Exceptional

13 Dec 2020

Kong

Nice property and quiet area but far from town and restaurants

Friends_and_family Family

10/10

Exceptional

25 Nov 2020

My family and I were really impressed with the hotel services. I stayed at the hotel during my birthday. I received a surprised birthday cake and a decoration \"Happy Birthday\" sign at the pool villa. This made my trip wonderful and memorable experience. The hotel facilities are also great. Beautiful beach and nice swimming pools.

Leisure Family_with_children

10/10

Exceptional

27 Mar 2020

Verified traveler

The resort itself is beautiful; location is excellent, the grounds are beautifully maintained, pools are simple but gorgeous and the beach front position is perfect. Whether on honeymoon or with children, this hotel caters for all. The rooms are fantastic, particularly the private villas which are another level!
All of the above make this hotel 5 star and class however, without question this has been the best team of people I have had the pleasure of staying with. The hotel colleagues are attentive, caring, meticulous in their approach and create a warm, welcoming atmosphere with their consistent friendly attitude. During an uncertain and anxious time for all, this team ensured that I was relaxed, taken care of and went out of their way to ensure I had the best possible holiday.

Leisure Partner

10/10

Exceptional

05 Mar 2020

Marise

Relax and dream

Resort is really superb. Beautiful landscape, excellent environment, professional staff paying attention to guests all the time. Breakfast amazing in terms of variety and atmosphere. Perfect beach and facilities. Spa excellent.

Self

10/10

Exceptional

02 Mar 2020

Andrew

Great stay

It was a really relaxing stay and just what I was after. Amazing gym and really good breakfast too. A little far from the nightlife, but it’s a great location for a quiet getaway on a peaceful beach,

Friends_and_family Friends

10/10

Exceptional

29 Feb 2020

Cheryl

Perfect escape from crowded towns in Phuket.

What a pleasure it was to arrive at this beautiful hotel after not-so-great, disappointing hotel in Surin Beach. When we drove in, there were at least 4 young men — opening our taxi doors for us, swept up our luggage, offered a comfy seat and welcoming drink. Amazing, friendly, respectful service from all staff. Grounds are lovely, as is the beach. Perfect place to watch a sunset every evening. Room so nice and comfy I never wanted to get out of bed. Loved this hotel and the staff.

Partner

10/10

Exceptional

25 Feb 2020

Verified traveler

If you're looking to get away from it all, this is the place to be!! We were under the impression that the resort was fully opened, it wasn't.... but that probably added to the overall experience. It was like having our own private resort and staff! The beach is beautiful though the sand isn't as soft as other beaches in Phuket. The bonus part of the beach is that it's practically deserted!!
The hotel is in a somewhat remote area but they will call a shuttle (for a fee) should you wish to go sightseeing, you can also get taxis to and from town (prices are negotiable and not much more than the cost of the shuttle).
On any given day, after sightseeing or a day of snorkeling it was wonderful to return to the peace of our hotel. I highly recommend the upgrade to a villa with private plunge pool for a romantic getaway.

Leisure Partner

8/10

Excellent

22 Feb 2020

Andrew

Great stay at Renaissance Phuket

Overall great experience - resort could use a spruce as things looked a bit tired and worn. Beach/pool area is great, spa treatment was great and the gym is one of the best and cleanest resort/hotel facilities that I have encountered. Brunch buffet is off the charts great and Takieng Restaurant is a must.

Friends_and_family Family

8/10

Excellent

16 Jan 2020

MargaretRitaFor

The staff was amazing!!!I think they should pay more attention on the night entertainment.

Leisure Partner

10/10

Exceptional

26 Dec 2019

Verified traveler

Love the peace, cleaniness and beauty of the place. From the room to the restaurants, the easy access to the kids clu/pools, the beach. It is all near and convenient. Would love to return anytime again

Leisure Family_with_children

10/10

Exceptional

23 Dec 2019

Verified traveler

It has private beach and staff is very friendly. Restaurants food is good.

Leisure Partner

10/10

Exceptional

19 Dec 2019

JOSHUA

Paradise in the quiet north shore

Self

8/10

Excellent

14 Dec 2019

Grace

This is my birthday trip and lucky I chose this hotel, a very good hotel and have good staff. They give me a big surprise when my birthday . Thank you for everything they did

Leisure Family

6/10

Pleasant

05 Dec 2019

Verified traveler

property location and layout was impressive.

Bathroom was not clean.. it had old tiles which had marks on it. for a 5 star property not being able to manage bathroom tiles is not acceptable.

Leisure Family_with_children

10/10

Exceptional

05 Nov 2019

Jenny

Guk and Nice were extremely helpful and friendly. I felt so happy to return to the hotel from the excursions, and be greeted by both of them. It felt like coming home.

Leisure Friends

10/10

Exceptional

27 Oct 2019

Molly

Impeccable service and hospitality.

Friends_and_family Family

8/10

Excellent

17 Oct 2019

Shane

Clean resort, excellent staff - but its secluded location was a problem. They do have shuttles, but to get anywhere you really want to go the shuttle doesn't leave till 1:30 pm, wasting your entire morning.

Leisure Family

8/10

Excellent

10 Oct 2019

Verified traveler

Very relax resort with quiet location. Provide a great daily workout activities.

Leisure Partner

10/10

Exceptional

09 Oct 2019

Verified traveler

Fantastic hotel in beautiful natural surroundings with a young trendy vibe, very friendly staff and fantastic food.

Leisure Partner

10/10

Exceptional

07 Oct 2019

Angela

Excellent location, great location

The place is very quiet and a lot green places. Near the beach, it's definitely good for the Traveller who is looking for a quite gateway rather than those busy beaches.

Partner

10/10

Exceptional

29 Sep 2019

Verified traveler

We liked the Hotel very much. The room was clean and very spacious. All staff were friendly, helpful and always there for us. The pool was nice and we loved that we were that close to the ocean.
Would absolutely recommend this Hotel.

Leisure Partner

10/10

Exceptional

25 Sep 2019

Clyde

We had a short ,but memorable stay

Partner

10/10

Exceptional

22 Sep 2019

Travelgirl

This is an amazing location right on Mai Khao beach. Our room was nice and clean and the food was delicious. Staff was incredibly helpful and nice. Special shot out to Honey. She gave us the best check in experience I had ever received. Definitely stay here if you are in Phuket. It’s about a 45 min taxi ride to Patong and about an hour to the ports that take you to Phi Phi. But it’s only 20 min from airport and the entire resort is pristine and not crowded. The bedding was amazing. Got the best sleep ever! They truly understand customer experience. Just book it!!

Leisure Partner

10/10

Exceptional

14 Sep 2019

Heather

Fantastic place to stay for relaxing

The place is beautiful and the pool is fantastic. The location is about 45 mins drive out of the town of Phuket. For true relaxation and time by the pool you cannot go wrong with this location. The entire team at this location is fantastic. Q and Rob were a great help at suggesting things to do in the area and making arrangements for us.

Friends_and_family Friends

10/10

Exceptional

02 Sep 2019

Verified traveler

Peace and quiet for a relaxing holiday

Hotel is right by the beach, about 20min from airport, in a quiet area, a small plaza is about a mile away with restaurants, bar and supermarket.
Hotel is peaceful and quiet, staff are all very friendly and helpful. Room is clean, though the air condition is a little inadequate, but comfortable overall.
Restaurants in the hotel are good, particular the ones closer to the beach. Spa is very nice as well. For a relaxing holiday that does not require much shopping or sightseeing, this is a nice location. I will come back again.

10/10

Exceptional

19 Aug 2019

Verified traveler

Great food, attentive staff, excellent location right on the beach.

Leisure Family_with_children

6/10

Pleasant

17 Aug 2019

Shu Yi

Quite far from everything else in phucket. Hotel overal facilities are ok, pools are a little small. However the restaurants are quite good and does have enough kids programs.

Family

10/10

Exceptional

30 Jul 2019

Verified traveler

The service, facilities, rooms, amenities, location, everything was wonderful.

Leisure Family_with_children

10/10

Exceptional

21 Jul 2019

BJohns

Warm welcome from the front desk to the bell boy who showed us to our room. The customer service from all the staff was amazing, very friendly. Buffet breakfast was yummy with loads of options.

Leisure Family_with_children

10/10

Exceptional

21 Jun 2019

Verified traveler

Lovely setting. North end of island quiet area. Staff very friendly and knowledgeable highly recommend

Leisure Family

10/10

Exceptional

29 May 2019

Tamara

Very beautiful property. The only thing I didn’t like was the view from my balcony was obstructed by plants. Gym facility is amazing, restaurants are great, and the Spa is nice. Staff was very helpful with assisting me setting up my tourism

Leisure Self

10/10

Exceptional

20 May 2019

Verified traveler

Compact yet well maintained property with nice pool, kids pool, private beach, well equipped gym and restaurants. Did t really have to leave the property for anything the 4 days we were there.

Leisure Family_with_children

10/10

Exceptional

02 May 2019

Jacques

Great resort for a relaxing stay!

Great stay with everything well provided and taken care of in the resort compound. It’s very close to the beach as well, which is very private without crowd.

8/10

Excellent

14 Apr 2019

Verified traveler

Staff were friendly and helpful - it was too far away from most activities in Phuket.

Leisure Partner

10/10

Exceptional

12 Apr 2019

Verified traveler

Quiet, friendly staff, boutique hotel feel, good foid.

Leisure Family_with_children

10/10

Exceptional

12 Apr 2019

Wai Sze Apple

Fantastic resort

It was amazing! The hotel is as beautiful as the photos, the service is great, food is fantastic, and the beach is a dream! My only less positive feedback is that the pool is not that big and can get quite crowded during peak times.

Partner

10/10

Exceptional

01 Mar 2019

Verified traveler

Beautiful layout of complex and excellent food. A bit pricey though!

Leisure Partner

10/10

Exceptional

23 Feb 2019

Verified traveler

It was on the beach and had unique villas. Total paradise.

Leisure Partner

10/10

Exceptional

11 Feb 2019

Verified traveler

Very friendly and accommodating staff.
Super beach.
Good restaurants and activities.
First class spa.

Leisure Partner

6/10

Pleasant

07 Feb 2019

Alexandra

Nice beach, beautiful entrance and Lobby Area, the Restaurants are amazing, set in a nice scenery.
The Pool, however is very small and too many Families with small Kids in the Pool in my Opinion. The Resort has a Kids Pool but it was crowded too, didnt get to swim as the pool is relatively small and too crowded. When my Partner and I rolled out our Hotel Pool towels we were shocked how dirty they were and got new ones - they were also completely stained, definitely not Rennaissance Standard.

10/10

Exceptional

27 Dec 2018

Aileen

Tue breakfast is truly superb with variety that you cant find elsewhere. The service staff is professional and helpful. We were very impressed with the prompt service as well as the surprise Xmas gift from the turn down service on Xmas eve. The spa is rather costly but good ambience and service. It was our 4th visit in 3 years and we will definitely be back soon!

6/10

Pleasant

22 Dec 2018

Xin Ying

Better off in Patong hotels

Considering that this is a 5 star hotel, the maintenance of the place needs a bit more updating. The water in our bathrooms and pool were yellow, though the water in the public pool seemed cleaner. That could be a local issue. The huts itself were not complwtely maintained as well. The breakfast buffet also had a queue, which could signal problems in capacity. Service was good because they did housekeeping really quickly, and they were constantly asking for feedback on their service. The local bike tour was enjoyable. But basically there was nothing much to do in the area, and there was a lack of activities in the hotel.

Partner

8/10

Excellent

29 Nov 2018

Robert

Great hotel that is away from the loud touristy areas of the island. The staff and amenities are wonderful but make sure you get to the pool early to get a good chair. Also, don’t expect a 10% discount on food and the spa if you sign up to be a Marriot rewards member. It is offered but not given.

Partner

10/10

Exceptional

28 Nov 2018

Verified traveler

Really great resort with its own private beach. Lots of activities for everyone

Leisure Friends

8/10

Excellent

28 Nov 2018

Verified traveler

Love the breakfast setup.
Great location!