Name: Mountain Lodge Telluride
Address: 457 Mountain Village Blvd, Telluride, 81435, US

10/10

Exceptional

19 Jul 2026

David

Awesome staff. Excellent location.

Partner

10/10

Exceptional

17 Jul 2026

James

Fantastic stay...staff was exceptional and the property was flawless! The amenities were fantastic...great pool with hot tub, lockers, gym, and the complimentary coffee, teas, and cookies hit the spot! We loved the location as it was very close to the market and the free gondola. Definitely highly recommend!

Family_with_children

8/10

Excellent

30 Jun 2026

Thomas

Room was very clean. Staff very friendly.

Partner

4/10

Poor

28 Jun 2026

Paolo

Room was on the driveway with no privacy. Difficult to sleep with all of the constant traffic. Also, we were unaware that weddings and events would be taking place during our stay, which went on with loud music until 10:00 pm. The room was very dusty and needed to be cleaned more throughly. For the price, I thought the room would be to higher standards.

Family_with_children

10/10

Exceptional

28 Jun 2026

ronnie

Rob the manager is excellent and his late night staff are very helpful including the corgi.

Friends

8/10

Excellent

26 Jun 2026

Michael

The room was small and we had to ask for coffee and coffee cups. Otherwise, the staff was very friendly and helpful, and the setting was exceptionally beautiful.

Partner

10/10

Exceptional

26 Jun 2026

Justen

Great spot we’ll be back

10/10

Exceptional

24 Jun 2026

Julie

The kitchen in the room was very handy with a teapot to heat water for tea and all of the basics that could be needed.

Partner

10/10

Exceptional

23 Jun 2026

Louis

Every

Family

10/10

Exceptional

22 Jun 2026

John

This is a wonderful place — and the staff was exceptionally helpful in every way. Highest marks!

Partner

4/10

Poor

18 Jun 2026

Chris

The room was small, which I expected, so that wasn't an issue. However, the connecting door between rooms was very thin, and I could hear almost everything my neighbors said and did. I could also hear every step from the guests walking around in the room above, making it difficult to sleep.

Another disappointment was the parking situation. The hotel doesn't clearly disclose before booking that valet parking is mandatory and costs $45. On top of that, the process was inconvenient. I had to walk up a steep hill to retrieve my vehicle and then walk back down to the hotel after dropping it off with the valet. Overall, the parking experience felt frustrating and highly inconvenient.

Partner

8/10

Excellent

18 Jun 2026

Kelly

Beautiful property and location, great staff, near the gondola, but one major drawback,. The windows must have been thin or cheap bc we were woken up every morning by delivery trucks and loud vehicles going by. It was so noisy in the mornings, it impossible to sleep in.

Friends_and_family Family

10/10

Exceptional

23 May 2026

Ievgen

Location, location, location !!! Graet stuff, and view restaurant!

Friends

8/10

Excellent

16 May 2026

Alexia

Was a wonderful stay! People need to be aware of off season in April/ma. I personally love coming in. Off season and this property is beautiful and the staff is kind. Also plus for dog friendly and hot tub and pool.

Family_with_children

10/10

Exceptional

11 May 2026

Sudip

This is an awesome property in Mountain Village, CO. Our room felt more like an apartment with a well-equipped kitchen. It is very close to walking trails, ski lift, and the village market. Parking was the only thing that I was not happy about - there are very few parking spots and it can become an issue during peak season.

Partner

10/10

Exceptional

10 May 2026

Nicole

Everything was great!

6/10

Pleasant

08 May 2026

Stefanie

We were given a room with the shortest shower head. Also the pool and hot tub never got hot the whole week so we were not able to use it and we booked this for my husbands birthday and he loves hot tubs so that was a bummer. Also lots of things around the room were falling apart. Even the lamp post on the grounds was rusted away and looked like it could fall any moment. We did love the location though. Our patio overlooked a creek and we loved the fireplace. It was also super quiet since it was off season

Partner

8/10

Excellent

06 May 2026

Holly

Beautiful lodge and location!! We visited during off season, and they were doing some renovations and the lobby was closed. Most things in telluride were closed, including the gondola, due to the timing of our trip. But it was still absolutely stunning!

10/10

Exceptional

24 Apr 2026

Damari

.

Business Family_with_children

10/10

Exceptional

13 Feb 2026

David

All great . Hot tub was cold

10/10

Exceptional

07 Jan 2026

Amanda

Although we were there while the ski patrol strike began and continued throughout our stay, the Mountain Lodge and staff were excellent. They had activities such as an Apres-Ski party with Vueve Clicquot, a wine tasting event, and warm cookies daily in the lobby. They even allowed us to checkout early and refund us due to the strike.

Friends_and_family Family

6/10

Pleasant

19 Dec 2025

Chris

Pros:
• Excellent location — 5-minute walk to the market and free gondola
• About 10 minutes on foot to the center of Mountain Village
• Suite had a fully equipped kitchen, fireplace, and a very nice view
• Convenient ski access near Double Cabins

Cons:
• Property feels dated and in need of a major overhaul
• Disconnected lodges require walking outside in all weather
• Parking policy is inconvenient despite a $45/night fee
• Pool and hot tub are impractical in winter due to outdoor access

Overall:
Mountain Lodge has a strong location and functional suites, but overall it fell short of expectations. While it was helpful as a first stay to learn what we prefer in Mountain Village, we would not choose to stay here again. The property feels close to decline without significant updates.

The parking situation was particularly frustrating. I don’t mind paying the nightly fee, but guests aren’t allowed to keep their keys or park outside their villa even when many spaces were clearly available. During our mid-December stay, occupancy was low and the parking lot had plenty of open spots, making the policy feel unnecessary.

Additionally, the pool and hot tub were effectively unusable in winter due to the required outdoor walk. Until Mountain Lodge undergoes a complete renovation, I would recommend considering other properties in the area.

Leisure Pet

8/10

Excellent

30 Nov 2025

Salomon

The experience was okay.

Leisure Family

6/10

Pleasant

21 Nov 2025

Octavian

Book the trip during what turned out to be their off season. Room was very nice with a pretty view and everything was clean it came with a fireplace but housekeeping didn’t turn over the room every day as they were supposed to, the change machines for laundry were out of order both in our building and the one across, the range was not functioning properly, the parking situation was sketchy at best and the lodge restaurant had only 3 items on the menu and the cocktails were mediocre. Now I understand they have to pair down the services offered during off season but for $320 a night you’d expect more. They didn’t even have 24/7 front desk staffing. A motel 8 in the middle of nowhere can manage that, and forget about free breakfast.

Partner

8/10

Excellent

08 Nov 2025

Chris

Room was very nice but the property isn’t very accessible. Only reason we had a parking spot close to the room was because we were in the off season. Pool and hot tub were cold as well.

Leisure Friends

8/10

Excellent

02 Nov 2025

Robert

Staff was respectful. Droppings from Mice in our room in conjunction of mouse traps found in the closet. Furnaces in the rooms were load, sounded belt driven. So we just kept the fire places on instead.

Partner

8/10

Excellent

02 Nov 2025

Shawn

Nice place. Timely and great service. Lovely space and quiet.
The only two items I can comment on for improvement for me is a comforter blanket and some caffeinated coffee.

It’s nice overall.

Leisure Partner

10/10

Exceptional

24 Oct 2025

Shane

We loved our stay

Leisure Partner

10/10

Exceptional

22 Oct 2025

Kelcy

Amazing hotel. Great staff, phenomenal restaurant & great rooms. Clean & cozy!

Leisure Family_with_children

4/10

Poor

22 Oct 2025

Edward

This hotel is in need of an update. you can tell it is almost 30 years old. Hardly a resort experience. I am just thankful it was off season and i didnt pay full season price. The beds are old, the showers are old. On this trip there was mold in the caulking of the shower in my room. The Bed was sunken in in the middle and not comfortable. The headboard on the bed was loose and felt like it was going to fall over. The toilet seat was loose or broken and the toilet barely flushed. The Staff was helpful and pleasant, they just need to update the old tired rooms

Business

6/10

Pleasant

21 Oct 2025

Jennifer

We had a nice stay even though it was only one night.

Partner

10/10

Exceptional

20 Oct 2025

Andrea

The property was clean and comfortable. We loved that we didn't need our vehicle because the gondola provided easy access to town and the hotel shuttle was readily rapid to provide a ride to the gondola.

Leisure Pet

8/10

Excellent

17 Oct 2025

Scott

Clean room, view

Partner

10/10

Exceptional

16 Oct 2025

Navin Kumar

Good

8/10

Excellent

16 Oct 2025

Don

Beautiful scenery with convenient access to the lodge. Dining was average.

Leisure Family

8/10

Excellent

15 Oct 2025

Connie

The location is great. The room was a bit pricey for what it was, but you’re paying for location.

Partner

10/10

Exceptional

09 Oct 2025

Kristine

Fall colors were magnificent!

Partner

10/10

Exceptional

25 Sep 2025

Debra

Wonderful place to stay!!

Leisure Family

10/10

Exceptional

23 Sep 2025

Katie

N/A

Leisure Partner

10/10

Exceptional

23 Sep 2025

Kurt

If you have an EV, they charge it before they valet park it in their underground garage. Nice and clean rooms.

Leisure Self

8/10

Excellent

22 Sep 2025

HEATHER

Place was great, the views were stunning! It was the perfect spot in the area. Close to everything but not so close that I felt crowded or uncomfortable. I think we happened to get a quiet weekend before the fall crowds. 2 semi big issues. The pool and hot tub were closed the entire time. I understand things break but I was looking forward to that and booked there because of the amenities. And what was worse was the chain sawing that happened every morning at 8:30. Don’t love waking up to that on my vacation instead of sleeping in to a peaceful morning. They should have closed during this time, gave discounted prices, warned guests or simply waited till at least noon to start. This is something that was in their control and chose to do which was super disappointing. Staff were lovely dealing with what they had. This was a poor management decision. Good luck to those who book. It’s great place if the amenities are working and if they aren’t doing landscaping or construction. And you probably won’t know when you book!

Partner

10/10

Exceptional

22 Sep 2025

Michael

One of the best services is with excellent employees, you can see that everyone works happily and provides excellent service, always with a smile on their face, they deliver everything they promise and show in their videos

Leisure Family_with_children

10/10

Exceptional

16 Sep 2025

Robert

Great staff

Leisure Partner

10/10

Exceptional

15 Sep 2025

Sandra

We’ve been staying at Mountain Lodge for years! We have always had the best experiences here. The restaurant & bar are wonderful & the staff goes above and beyond to make sure you have everything you need. We love it!

Friends_and_family Family

8/10

Excellent

09 Sep 2025

Rodolfo

Loved

10/10

Exceptional

06 Sep 2025

Jonathan

Wonderful place to relax. My wife and I are on an 8,000 mile motorcycle ride. After the first 5,800 miles we stayed 2 nights at Mountain Lodge. Absolutely the perfect place to take a break from the road and spend our 39th wedding anniversary. Can't give them enough praise.

Leisure Partner

10/10

Exceptional

04 Sep 2025

oren

the pool and hot tub and the transportation system

10/10

Exceptional

03 Sep 2025

Dominique

Beautiful!!! And everyone is so nice

10/10

Exceptional

02 Sep 2025

Brian

This was my first time staying here and gotta say it was perfect! The staff was wonderful and friendly, my room was pristine and everything just worked well. Would recommend staying here if you can

Leisure Self

6/10

Pleasant

11 Aug 2025

Michael

They put us next to elevator shaft/equipment -- Loud as hell -- had to move rooms

Jacuzzi is not hot enough

No parking - they charge $40/night and it takes 15 minutes to get your car. You are better off parking next to the Gondola for free and walking 7-10 minutes to your car after you unload your luggage by your room

Staff was pretty good and did the best they could.

Room was very quiet and bed was firm

Leisure Family

6/10

Pleasant

11 Aug 2025

Julie

Beautiful but dated

The lodge was beautiful, but a little dated. The service was very bad, especially in the restaurant.

Friends_and_family Family

10/10

Exceptional

03 Aug 2025

Jacq

Absolutely fantastic place to stay! We will be back to stay anytime we are in telluride.

Leisure Partner

4/10

Poor

28 Jul 2025

Audrey

There is no air conditioning in the units which would be fine.But we couldn't open our window because there was no screen. I was told it would be fixed and it wasn't.

Some of the food was good, but the breakfast was terrible. For a $35 breakfast, I would hope everything wasn't so deep fried I couldn't eat it. Including the eggs. Very disappointing! We did eat some other food though that was good.

Don't plan on relaxing by the pool. Because nobody know regulates the children. Including the parents. I had my drinks spilled twice. $20 drinks. Constantly getting splashed. Beach balls flying at my face. And the screaming and yelling was ridiculous.

To top it all off, you are charged $40 a day, just to have your car there. They don't let you know this until sign in.

We spent over $1600 for a very tiny room that I couldn't open the windows in and was very hot for 3 days. Definitely not worth the money and we won't be back.

Leisure Partner

6/10

Pleasant

25 Jul 2025

Colette

Ridiculous

There was no coffee in the room. Black mold in the shower.

My room was not clean. And the hotel said they’d organize my airport shuttle, and then I almost missed my flight because they didn’t.

The laundry room was right next to my room. People were doing laundry all night; it was very loud and disrupted my sleep each night. I needed ear plugs.

8/10

Excellent

18 Jul 2025

Bill

it was nice little bit of a older resort. I think it’s in line with a four star environment.

Friends_and_family Family

10/10

Exceptional

17 Jul 2025

Shannon

Everything was great about the property

Leisure Family

2/10

Poor

05 Jul 2025

Raymond

To start off the gentleman that drove the gator and delivered our luggage to our room should not be in the hospitality business. When we got to the 2 story, 2 bedroom room.
The doors on the linen closet on the downstairs bedroom we're falling off. Do two the fact there is no air condition in the rooms, i tried to open the windows and the blinds will not operate due to the mechanism that raises them was broken and missing. But the worst part was we could not use the second bedroom upstairs. Because it was so hot and there were no windows in the room. We were offered fans but did not work to cool The room, just blew hot air around. The upstairs occupants had to sleep on the floor and couch downstairs. The smell of dog urine outside the front entrance of the rooms was pungent.. very disappointed....

Leisure Family

8/10

Excellent

28 Jun 2025

Wendy

Lovely property, comfortable stay, staff wonderful. Needs some property maintenance - sink in bathroom does not drain - requested fix, effort made but not fixed. Ceiling fan in loft not secure, noisy but needed since no AC. Really needs repair. Wedding took over restaurant, pool, hot tub. Not notified that these amenities would not be available.

Leisure Family

8/10

Excellent

26 Jun 2025

Ronald

The unit was nice and cozy however needed to be cleaned better. We could feel dirt when walking barefoot. Both upstairs and main floor. We love the location of the resort.

10/10

Exceptional

19 Jun 2025

Eduardo

Absolutely Gorgeous

Great views, great service and a great atmosphere!

Friends_and_family Family

10/10

Exceptional

16 Jun 2025

Laura

7 minute walk to gondola transportation

Leisure Friends

10/10

Exceptional

13 Jun 2025

Elena

We didn’t stay for long, but whatever we experienced was excellent. Loved the suite, the organization, little touches like great cookies and lemonade in the lobby. The view is spectacular, and the area is very nice. I loved the Village Market 5 mins away. The pool and spa are great. The lodge is expensive during the high season, so I’ll try to come back when the price is lower. Despite this, I didn’t feel ripped off like I did in some other hotels. Great job, Mountain Lodge!

Leisure Family_with_children

10/10

Exceptional

10 Jun 2025

Linda

Nice, ski village. Close to everything Telluride!

Leisure Partner

10/10

Exceptional

07 Jun 2025

andrea

Such a beautiful spot!

Leisure Family

6/10

Pleasant

03 Jun 2025

Thomas

The location is gorgeous. The unit itself wasn’t bad but seemed older and could’ve used some updates, especially the master bath. Also we kept catching whiffs of natural gas. Two mantainance workers came to check over an hour after we’d called about the gas and said they thought the cleaning lady had maybe bumped the stove and started a slow trickle. They checked to make sure the stove was off but that’s all. Suggested we run fans and sleep with windows open.
No apology or discount or anything was offered. This made our only night in telluride less than ideal.

Leisure Family_with_children

10/10

Exceptional

02 Jun 2025

dion

Awesome place to stay. Great welcome in, with excellent services.

Friends_and_family Family

10/10

Exceptional

02 Jun 2025

Megan

Amazing!!

Partner

10/10

Exceptional

29 May 2025

Graham

We loved our stay. Everything was perfect and the service is impeccable. We will return.

Partner

10/10

Exceptional

27 May 2025

kanmani

Absolutely stunning views from the room that I stayed. Enjoy the Gondola ride to the Telluride downtown. The dinning options are amazing. The mountain village is wow😍

Leisure Self

6/10

Pleasant

18 May 2025

Pi-Yu

Its nice and clean room. However, it is smaller than what pictures shown. Furthermore, it was off season, nothing open and still charge close to $500. It is not worthy.

Leisure Family

8/10

Excellent

04 May 2025

Elle

The facility was nice. However, there was highly limited dining as most places were closed and the hotel bar/restaurant wasn’t open. The gondola was also not in operation.

There was a very noisy family that got placed above us which made our last night and morning not so pleasant.

Outside of that, we enjoyed our stay and loved the premises and our surroundings.

Leisure Family

8/10

Excellent

17 Mar 2025

Anthony

We love Mountain Lodge have been staying here for years. It's a great balance of cost, ease of ski in/out, easy access to Gondola, shuttle to store or Mountain Village, etc. Staff is always great.

The only downside is that the rooms are SO HOT! Even with the thermostat cranked down, the in-floor heating of the building keeps the rooms too warm. It was close to 0ºF outside our last night this year, but we still had to keep a window cracked to keep the room comfortable.

Leisure Family

10/10

Exceptional

25 Jan 2025

Donald

Very nice and roomy cabin feel. Depending on room you have to walk up snow covered driveway to get to shuttle and main building, with no walkway. Shuttle is very quick, hardly any wait items at all. Couldn’t use pool and hot tub due to not wanting to be so wet and walk back outside down a room in 10 degree weather. Steam room was broken, and no spa services at all. It is not a ski in/ski out so have to take shuttle 150 yards up to market and gondola which is nice then gondola to mountain village main center, so we rented skis everyday so we didn’t have to pay for a locker or carry them back besides renting them for the week. Also, shuttle stops at night sometime so one night I got back before midnight after dinner and drinks from Telluride but had to talk from gonadla back down icy road in 5 degree weather, so plan better on timing. I really enjoyed it but will pick another place to try in the center area of mountain village next time. But maybe go back this if that doesn’t workout. I did like the roomy cabin feel, and not the hotel feel, so depends. After skiing and hiking, I really wanted a bath, a hot tub, or massage each day, which I couldn’t have any, bc bathroom was renovated and standing showers only. Really no need in going to main building either. The restaurant is overpriced and not great but does have a bar and live music some times, but not options of food items to pick up or anything else to do besides very small gym area. The market right up is very nice though.

Family

10/10

Exceptional

06 Jan 2025

Calvin

Excellent service and courteous, friendly staff.

10/10

Exceptional

04 Jan 2025

jose

Second tine staying at this property. Very convenient...

Leisure Partner

10/10

Exceptional

29 Dec 2024

Annabelle

Outstanding stay at the mountain lodge. The only improvement they could make is the quality of the mattresses.

Leisure Family

6/10

Pleasant

27 Dec 2024

Nicole

Disappointing

We reserved a 2 bedroom suite which we thought would be ample for 3 adults and 1 child. We were disappointed to discover that the living space was much smaller than the website pictures had shown . We requested a bigger room but there were none available which wasn’t surprising given the holiday. We decided to move after the first night as the staff were not very helpful and refused to provide any discount for the nights we didn’t stay.

10/10

Exceptional

22 Dec 2024

Anabel

Everything was perfect

10/10

Exceptional

09 Dec 2024

Robin

It is not often that you stay at a hotel or lodge where the service and staff is exceptional. From the front desk to the valet to the restaurant, everyone was pleasant, respectful and accommodating. The room was immaculate and comfortable. Wonderful prices as well. A special shout out to the valet staff. They were wonderful!

Leisure

2/10

Poor

26 Nov 2024

Carroll

The staff were not helpful.
Beds wwre terrible. They did not fit in the frame and hung over so they didnt sit like a mattress should. The green fabric headboards were stained and disgusting looking.

Leisure Family

10/10

Exceptional

10 Nov 2024

Fredy

Good place to stay

Stayed with my partner here for a couple of nights. Good time. Loved the scenery and amenities this place offers.

Partner

2/10

Poor

28 Oct 2024

Andrew

Had a terrible stay

Leisure Partner

10/10

Exceptional

25 Oct 2024

Don

People at front desk were knowledgeable and friendly

Leisure Family

4/10

Poor

17 Oct 2024

Dinorah

The front services staff is completely unprofessional, incompetent, and discourteous. In the 4-night stay not once was my room cleaned. On the third night I requested my car along with 3 clean towels. Per policy you request your car 15-20 min in advance for valet to bring the car. I was waiting in our room for 30 min. After no towels showed up we head up for our car. The car was parked waiting for us. I asked Matt & Heather for an ETA on the towels. The response was “I don’t know.” “They will get to you.” Apparently they place a ticket and whenever housekeeping gets to your ticket that’s when you will receive any service and if the privacy tab is on the door per Heather “you will just be skipped.” After back and forth we don’t care attitude from the rude staff I ask for management. They have “no GM” and the supervisor kid that was hiding behind the swinging door didn’t say one word before Heather interrupted the me with the “supervisor” and began yelling at me. I removed myself from the situation because the supervisor allowed the front desk staff to behave ill-mannered. I paid over $1300 to stay at this property. It was a simple request for 3 fresh towels from the staff and they were horrendous. Thanks Bear who gave me Aaron’s card the manager of front services who I emailed and he completely disregarded the incident. Please train your staff, we are paying for the accommodations. The location is great, overall the hotel is rundown and the staff is unsatisfactory.

Leisure Family

10/10

Exceptional

13 Oct 2024

Robert

Staff paws pmzing

2/10

Poor

03 Oct 2024

Kathleen

No Go

This was one of the most disappointing ‘four star’ hotels we have ever stayed at. Our luggage was never delivered to our room. Our car was left UNLOCKED outside all night long by the valet. I was told the manager was going to contact me. They never did.

Friends_and_family Family

8/10

Excellent

03 Oct 2024

Kristen

Beautiful stay in the mountains, but unfortunately wish I had a view of the mountains. Close to gondola ride to town. Few issues with TV’s so make sure to ask about that on check in!! Staff at check in and later in the evening not so great, but day of check out was good!! For the price we paid, expected a little better??

Leisure Friends

2/10

Poor

01 Oct 2024

Joseph

Three days before we checked in the sent an email informing us that the restaurant, bar, pool and hot tube were closed thursday, friday and saturday for a private event. On thursday the private event went till 1am and were loud and they would not make them leave even though it was suppose to be over at 10pm. Friday night it went till 1130pm even though it was suppose to be over at 8pm. We called both nights and complained and asked for manager to contact me and they never did. They had no concern for the other guest but that of the wedding party. We will not ever stay here again.

Partner

8/10

Excellent

29 Sep 2024

Changyue

The room is a bit too small for two guests. Our bath room tub was not very clean. But overall is good. Mountain lodge is at a great location in Telluride.

Leisure Family

8/10

Excellent

20 Sep 2024

Lee

Parking is not the best. Have to pay for parking each day and have to walk uphill to retrieve your car or car keys. Wished they would utilize golf carts to pick up guests from their rooms.

Leisure Family

8/10

Excellent

19 Sep 2024

John

Went to blues and brews festival so our time in the room was limited, but all seemed in order.

Leisure Partner

4/10

Poor

12 Sep 2024

Thomas

Never again!

Came here for the race and was so disappointed. Service is not good. There was a lot of rude staff. And most of them did not know very good english so it was hard to communicate. They didn't tell me at check in that the pool and hot tub are going to be closed on Saturday evening for a private event when we needed it the most. My husband had just ran the Imogene pass race that day (a 14 mile mountain race) and we specificly booked this hotel for the hot tub with the view so he could soak his legs afterwards. Couldnt even do that and the staff didnt care and just shrugged their shoulders. They also try and force you to use Valet parking. I told them I didnt want anyone driving my vehicle and they threatened me with a fine even though I was paying their ridiculous $35 per day parking fee. I ended up parking elsewhere and kept my keys. They didnt even offer guest free coffee in the lobby like most hotels. Even though you pay almost $400per night to stay here you have to pay $4 for a cup of regular black coffee at the bar. I will never stay here again. Overpriced, rude staff and didnt even get to utalize the facilities. I never write reveiws so for me to get on here and even take the time to write this should tell you something. I am also a certified travel agent and would love to book clients here but now I definitely won't and I will warn people not to stay here as well.

Friends_and_family Family

10/10

Exceptional

05 Sep 2024

tania

This property is very nice. A small gondola ride up from Mountain Village. We got a two bedroom apartment which was very nice. The pool looks great and the service was very good. You are about 20 minutes away on the gondola ride, which is very convenient from the town of Telluride. I would certainly recommend staying at this hotel if you don’t mind the 20 minute gondola ride into town. That’s surroundings are beautiful though, and you can do a lot of hiking from the area.

10/10

Exceptional

05 Sep 2024

david

Great place to stay

Leisure Family

10/10

Exceptional

16 Aug 2024

Evan

It was lovely

6/10

Pleasant

25 Jul 2024

Verified traveler

Good but average stay

Hotel was overall an average stay. The first room we had was on the first floor and the balcony was open to the street. Morning deliveries backed right up to our patio doors. We ended up upgrading from a junior suite to a 2 bedroom and the location was much better. The two bedroom had so many moths dead and alive. The second bathroom seemed to have some mold on the shower floor. Cleanliness needs to be worked on. The bathrooms are very tight. You have to stand to the side of the toilet to shut the door.My husband is 6’3” and it was tight for him. The pool area is nice with the restaurant attached as well. We had both a lunch and dinner at the restaurant and thought the food was very good. All the staff we encountered were friendly and accommodating. The location is beautiful and they offer a free shuttle to Mountain Village . If I were to visit the area again I would look at other options available as this did not blow me away.

Friends_and_family Family

8/10

Excellent

25 Jul 2024

Raiceon

Room was a little cozier than expected but everything thing else was excellent

Leisure Friends

2/10

Poor

24 Jul 2024

David

Horrible rooms. Things were broken, not clean and in serious need of maintenance.

6/10

Pleasant

17 Jul 2024

James

No Air Conditioning and Valet Only Service :(

This hotel is in a great location, but the rooms were very hot ( no AC) in the summer and many windows didn't open all the way or lacked screens.
We were very disappointed at the Valet ONLY service at this property. You check in and have to walk to your hotel and any time you need your car you have to call ahead to have them prepare it for you. My fiancé had a bad knee and it was unbelievable to me that there was zero mode of transportation from the lobby to our hotel room. He had to walk from the lobby to our hotel room and it was a bit challenging for him. How about adding on a golf cart to transport guests from the hotel lobby to their hotel room??

Friends_and_family Family

6/10

Pleasant

11 Jul 2024

Jill

This property was just ok. Expected much more for the money paid. Called prior to arrival at 6 pm and was told to call back next day just to confirm reservation. Had a 325 charge placed on card instead of hold first night even though paid in fulll and following nite a 525 charge. Had to go in the next day to have it taken care of. No AC 2nd floor or window. and fan didn’t work (smal one in closet and fixed overhead) There is a shuttle to get you closer to gondala to go to Telluride, but first nite arrived late and dropped off for food around 10 (their restraunt was closing ) and not told no shuttle after 11 so walked back in dark without familiarity of how to get back (there are sidewalks which we didn’t know and front desk when called didn’t volunteer) No coffee until we called. For the price was disappointed. Had stayed at another property in Mt Village a few years ago and it was excellent (same price)

Leisure Family