Name: Western Hotel Ouray
Address: 210 7th Avenue, Ouray, 81427, US

10/10

Exceptional

15 Jul 2026

James

Fantastic small hotel managed by a wonderful mom and daughter duo. Really cool boutique property with great bar, restaurant and spa. Made our stay in Ouray very memorable. Would 100% go back and stay there.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Darby

Great.

Self

10/10

Exceptional

22 Feb 2026

Kristan

Amazing customer service, wonderful attention to detail, historical charm, and loved the spa and restaurant! The treats in the room are a nice touch. Great location

10/10

Exceptional

06 Jan 2026

Julie

Beautiful room

Leisure Partner

10/10

Exceptional

22 Nov 2025

Pamela

Clean room, staff, beautiful Spa.

Leisure Partner

10/10

Exceptional

02 Nov 2025

Anthony

Such a perfect hotel and experience. We will be back!

10/10

Exceptional

01 Nov 2025

Jessica

This was such a special spot in Ouray and we were so grateful to be so well taken care of by the staff. The downstairs pool and spa were a great escape at the end of a day of hiking and the bar area was packed in the best of ways. Bed was a bit hard in my opinion but the other small touches such a yogurt, granola, waters and fruits made up for it. Highly recommend.

Leisure Partner

10/10

Exceptional

30 Oct 2025

Robert

Excellent staff, service and amenities! Best place to stay in Ouray hands down! We will be back soon!

Business_and_leisure Partner

4/10

Poor

28 Sep 2025

tim

Not worth the money. This was roughly $750 a night and I expected a lot more for that price. The staff was friendly and helpful and the bar area was cozy with good service. But the room I was in was just weird. The lighting was terrible at night, with a couple of ugly scabbed on reading lights on the bed but very little light in the main tv area. Poor design and not really having the feel of a historic hotel. I can't recommend it.

Leisure Self

10/10

Exceptional

22 Aug 2025

stephanie

Was a nice stay and I’ll definitely be staying again. I told the manager this tho… there are no black out curtains in any of the rooms. So, you will see daylight as soon as the sun comes up. The bed we had was more like a cot, platform bed type. Not that comfortable either. But, I will stay again and book a different room. I brought my own portable black out shades which helped a little with the light issues. The spa area was very relaxing.

Leisure Partner

6/10

Pleasant

16 Aug 2025

Phil

This was definitely not worth the money, rooms seem to be a half hearted attempt to update with keeping a rustic vibe. Example…tissue holder box I believe someone thought it was a leather look but was actually a cheap rubberized football grain for a kids bedroom. USB chargers are slow at best when they want to work. Forget about decent lighting, it feels like you are living by night light once the sun goes down. Cobwebs and dust bunnies all over ceiling. The walls are dirty and in need of paint and have white spackle all over them, filling up holes (I think they are trying to play it off as rustic for the time being) bed was memory foam (without the memory) hard as a rock. It was my fault for not realizing they did not have a tv but it would be nice to be able to stream something from phone instead staring at the lackluster room the whole time. The view maybe would have been ok except you could barely see out of the windows with all the dirt on the them. Internet seemed ok, bathroom and shower were fine. Bathroom sink faucet though was to long for the sink and made the sink useless without getting water all over the floor or yourself.
Overall the room would have been tolerable at a price point of $250 or less per night, but they are charging premium spa prices to stay in them which feels like a complete rip off. I can’t speak of the dining or the spa at the hotel, they probably are nice because they are the overcharging the hotel stay to pay for them.

Leisure Partner

10/10

Exceptional

10 Aug 2025

Jeffrey

Great staff

8/10

Excellent

05 Aug 2025

Jeff

This hotel is very centrally located in Ouray. Great historic feel to it. It is a trek up to the 3rd floor and the rooms are small but comfortable. The food in the restaurant is excellent but very small portions.

Leisure Family

10/10

Exceptional

24 Jun 2025

steve

Had a great time, the grotto is amazing

Partner

10/10

Exceptional

24 Jun 2025

Stephanie

We loved our stay at The Western. The room was great, we loved the spa and enjoyed eating in the saloon. We will definitely be back!

Partner

10/10

Exceptional

20 Jun 2025

JoAnn

Outstanding decor
Spa was a real treat and so tranquil
Food was fabulous too !! Wonderful property!

Leisure Family

10/10

Exceptional

17 Jun 2025

Jared

Unique hotel with historic bones but modern rooms. See the100 yr old painting of the lady on the floor of the bar area and read the story behind it. Very good bar and restaurant inside the hotel

Business_and_leisure Family

10/10

Exceptional

14 Jun 2025

Stacey

Lovely property . We would love to return and take advantage of the spa. We did not have time to do this on our overnight trip as it was closed an hour before the posted hours open on our stay.

Leisure Family

10/10

Exceptional

10 Jun 2025

Gavin

Quaint hotel with fantastic historic charm.

Family

10/10

Exceptional

27 May 2025

kanmani

The stay was wonderful and comfortable, you definitely have to use the spa… it’s a small town but you will see beautiful places

Leisure Self

10/10

Exceptional

24 May 2025

Darrell

We had a beautiful stay in Ouray Colorado and staying at The Western Hotel and spa was terrific. Everyone was very kind and helpful, they made us feel like we were always a priority and never a bother. They all from front desk to dinner attendant to the manager were all willing to make sure we were satisfied. Wonderful people and place!

Leisure

8/10

Excellent

22 Apr 2025

Sheila

J

10/10

Exceptional

02 Apr 2025

Charlene

I loved my stay at The Western Hotel and Spa so much that I extended it for another night! From the moment I arrived, the customer service made me feel completely at home—warm, attentive, and genuinely welcoming. My room was a cozy cocoon of comfort, the perfect retreat after a long day, with soft lighting and plush bedding that made it impossible not to relax.

The spa area was pure serenity. The dim lighting, rustic stone walls, and candlelit ambiance created the perfect atmosphere for unwinding. I indulged in both a massage and a facial, and they were absolutely incredible—deeply relaxing and rejuvenating. The attention to detail in the spa experience made it truly special.

On top of all that, the attached restaurant and chef-driven dining experience were phenomenal. Every dish was crafted with care, making every meal a treat in itself.

If you’re looking for a luxurious escape where you can truly relax, be pampered, and feel at home, The Western Hotel and Spa is it. I can’t wait to come back!

Leisure Self

10/10

Exceptional

21 Mar 2025

Jessica

Beautiful renovation!

10/10

Exceptional

10 Mar 2025

Verified traveler

Loved our stay here! The hotel staff were so friendly and amazing. We loved the Grotto area at night to relax before bed. The restaurant and bar had a cool vibe with good food and drinks. Definitely would stay at this property again in the future

Friends_and_family Friends

10/10

Exceptional

05 Mar 2025

Steven

Absolutely awesome property. Amazing personal customer attention

10/10

Exceptional

08 Jan 2025

Bob

This was the first time I have stayed at this property, and would do so again! Suzanne was there to greet my wife and I and showed us around, introducing us to the mixologist behind the bar, as well as the chef. Everyone working there was very nice and accommodating. The spa in the lower level was beautifully relaxing, and in the morning, the cold plunge was exhilarating! The dinner was the absolute best food I have ever consumed in Ouray!!! So glad we didn't explore other dining options! The Western Hotel is a pricier option than most in Ouray, but it is well worth the money!

Leisure Pet

10/10

Exceptional

05 Jan 2025

Brianna

Beautiful hotel wirh friendly staff. All amenities were excellent.

Partner

10/10

Exceptional

31 Dec 2024

DAVID

A new goldmine in Ouray!

An amazing new addition to Ouray. I've waited awhile to see the place open. The restaurant is AMAZING! I also loved the hotel guest room design. Very chic and the views and fireplace are amazing. Check out the spa on the lowest level.

Self

10/10

Exceptional

25 Dec 2024

Jeremy

👍

10/10

Exceptional

03 Dec 2024

Donnie

Wonderful restaurant and bar. Early December is a nice quiet time to visit.

Leisure Partner

6/10

Pleasant

19 Oct 2024

Stephanie

Although website does say no elevator, it does not say the stairs are very steep. And there's no one to help you with your bags. We had to carry our bags up three flights of stairs. The hotel was clean. The free snacks in the room was nice. The bed was uncomfortable (a thin mattress on a platform.) thankfully we only stayed one night.

Leisure Family

10/10

Exceptional

23 Sep 2024

Robert B

Super cool property that feels old timey but upgraded and nice. Love the basement cold plunge and hot tub grotto area.

Business Self

10/10

Exceptional

18 Sep 2024

Bobby

Such an amazing place to stay and highly recommend it! We loved the room and the staff was amazing. We also recommend getting a drink at the bar and chatting up with John and Eric they will not disappoint. Chefs table for dinner is also a great experience and we highly recommend it. Over all this place will make you feel pampered and happy.

Partner

10/10

Exceptional

02 Apr 2024

Charlene

I had an amazing one-night stay. The room was very stylish and comfortable. The staff was exceptional! We tried out their bar and spa and both were fabulous. Big shout out to the bartender, Kelly for the amazing drinks and great hospitality!

Leisure Friends

10/10

Exceptional

28 Jan 2024

Heidi

10/10 Hotel

10/10 hotel. Amazingly well done and loved our stay

Partner

10/10

Exceptional

25 Jan 2024

Heather

All of the Staff was super friendly and helpful!

Leisure

10/10

Exceptional

01 Oct 2023

Steven

Nice, quiet and quaint hotel. Check in super easy as all the info texted to me prior to arriving. No elevator and stairs are a bit steep so be warned.

Leisure Partner

10/10

Exceptional

26 Sep 2023

Jennifer

Everything was beyond expectations. Room, food, location, staff.

Leisure Friends

8/10

Excellent

17 Sep 2023

Victoria

Beautifully renovated property. Staff was friendly. Location was perfect in the middle of town and made everything very walkable. Room was well appointed and had great views.
The bathroom sink was clogged and didn’t drain well until we addressed it. Room needed a little more functionality with the location of the kitchenette sink and was a little short on storage space.

Leisure Partner

10/10

Exceptional

21 Aug 2023

Adrian

Beautiful, clean place.

Leisure Family

10/10

Exceptional

12 Aug 2023

Kathleen

Nick the chef makes amazing food and is very friendly. Robin at the front desk was very informative and adds a personal touch. Property is stunning

Leisure Family

10/10

Exceptional

12 Aug 2023

Christine

A great spot off the main drag in Ouray. The bar and restaurant were wonderful! Thank you.

Leisure Partner

6/10

Pleasant

03 Aug 2023

Jana

It is an historic and interesting place, rustic and unique in many of the right ways, but perhaps missing the mark on some comfort areas. Staff attentiveness is very low if not absent after mid-evening. For instance, we had no hot water for baths the first night, and there was no person onsite or on call to reach out to. We left a couple messages and heard back the next day with apologies and correction for the next night.

Hotel restaurant atmosphere and menu offerings were enjoyable. Food quality and wait staff were excellent.

There was a discrepancy associated with the cancellation policy and timing of room charges between Expedia and the property which fell into dispute. Property charged full amount without notice a week in advance and before Expedia’s stated cancellation allowance, and hotel management was completely uncooperative to discuss the discrepancy.

Leisure Family

10/10

Exceptional

26 Jul 2023

Kenneth

Kenneth Stevens. Navasota Texas

The staff service was outstanding. Michelle was super helpful, courteous! And customer conscious.

Hi especially was impressed with the room and overall atmosphere of the facility. Congratulations on a wonderful rehab job of the building.

Self

10/10

Exceptional

24 Jul 2023

Victoria

We loved our stay and will definitely be back someday!!!

Leisure Partner

10/10

Exceptional

21 Jul 2023

Marquis

It was converted from an old building with unique room decor. Restaurants and bar in the building. Meet Antoine the owner very friendly and helpful.

4/10

Poor

19 Jul 2023

Ryan

Disappointing

I would really recommend not staying here during the warmer months. There's no air conditioning. Furthermore, there were no screens on the window in our room so when we opened the windows to let fresh air in it also let in bugs. My room was also near hotel restaurants smoker just outside, so it was quite smoky at times as well. The staff did try to help by providing a second fan, but overall it was just very uncomfortable because of the heat, bugs, and smoke. I would imagine this hotel is much better during the colder months when the lack of air conditioning is not an issue.

Partner

10/10

Exceptional

04 Jul 2023

Ashley

The rooms are very clean, spacious and historic, yet modernized. The beds are comfortable and the kitchenette in each room was nice to have. You can't beat the location in the heart of downtown Ouray. Also, make sure to check out the restaurant inside the hotel. We didn't know it was there until check in and were so glad a reservation was available. It was amazing! We will definitely be staying here when we come back.

Leisure Partner

6/10

Pleasant

28 Jun 2023

Scott

Very over priced for the \"modern\" quality!

This is an old hotel that has been remodeled, the function of out room was very disappointing, the bed was almost on the ground , cannot open windows for air flow, also no blinds on the windows for privacy , and there is only a small little fan, there is no place to sit in the room beside the low bed. The function of the kitchenette was also terrible. There were missing door handles into the bathroom , so again no privacy. Since they had remodeled this , they shouldve went through each room and did an inspection, blue painters was found underneath the kitchen cabinets were the lights were supposed to be.. Paying $300 + per night was very upsetting considering the condition this room was in. Pictures on the website didnt match the room we reserved. Also the stairs getting to the rooms were very steep and not sure if they can accommodate people with disabilities, which is not ok! Very disappointed, because staying in Ouray is one of our most favorite CO destinations.

Partner