Zephyr Cove Resort

8/10

Excellent

10 Jul 2026

Anaiza

The cabin was

2/10

Poor

03 Jul 2026

Aung

I don’t usually leave review but this was the worst stay I’ve ever experience. The check in instruction is horrible. It doesn’t say where we should check in and the front desk doesn’t pick up the phone when I called. It just give me the time and hour of operation and phone number. When we got there we went drive around looking to check In. During that time we went through the gated entrance which we though its part of the resort but turn out it wasn’t. It cost us $12 just to make a u-turn. Do not go in the Zephyr Cove gated parking.l if you are trying to check in. Instead make a you turn at the zephyr restaurant parking lot, go inside and there is check in there (where people go also go check out the stuff they bought from the store.
When I tried to go check in the person in front desk said that I didn’t paid when I already paid. I told him “I already paid for it online” and he said “no”. When I was about to show the receipt for proof of payment he ended up saying “let me talk to my supervisor” he was gone for like 10 seconds and come back and say “my supervisor will take a look at it but let me check you in”. I know Damm well if I don’t say anything about my “reciept” they would’ve make me pay and would argue by saying “you haven’t paid”. Another thing is the toilet we got keep clogging and it’s also not balance. Worst stay ever. Other place have better couple for lower price. This was our first and last time.

Family_with_children

8/10

Excellent

25 Jun 2026

Daniel

Nice stay in a cabin. 2 minute walk to beach.

Pet

8/10

Excellent

21 Jun 2026

ty

Was great

6/10

Pleasant

15 Jun 2026

Merly

El muchacho de recepción fue. Grosero me dijo que no tenía ninguna reservación por expedía y no había internet le dije que si me podía dar la clave del wifi y ni siquiera espero a que yo buscara mi reservación y me cobró una vez más. Fue un grosero. Por otro lado todo estuvo bien. Solo estuve una noche ahí, la mañana siguiente si había un muchacho muy atento. En recepción

10/10

Exceptional

17 May 2026

Connie

Stayed in a cabin. It was pretty Cold outside. But it was beautiful. Like camping with many conveniences. Loved it!

Partner

10/10

Exceptional

07 May 2026

Mary

I could walk to the lake in about 1 minute but no view! Parking was right next to my cabin!

Self

10/10

Exceptional

13 Apr 2026

Rebecca

The beach view was obstructed.

Family

8/10

Excellent

10 Apr 2026

Marybeth

Beach views depend on cabin location. Restaurant is very good but doesn’t accept cash, so be prepared for that. Great dog friendly place although it’s a bit of a walk to the dog beach, (or a couple minute drive through the parking area). Overall it’s a favorite place for traveling with dogs.

Pet

10/10

Exceptional

29 Mar 2026

Sara

My husband and I loved our stay, we already booked our next trip.

Partner

8/10

Excellent

22 Mar 2026

Karen

Our cabin was beautiful and cozy.

Partner

10/10

Exceptional

09 Mar 2026

Keith

Cabin was rustic, but nice. Shower was a bit tiny, but manageable. We were in Cabin 1, and thought it might be too close to the highway behind, but we never heard any cars or traffic from inside.

Partner

10/10

Exceptional

24 Jan 2026

Mary

Yes the room was spotless.

Leisure Partner

2/10

Poor

06 Dec 2025

Robert

Bare bones cabin except good tv. Bed comfy but small. NO HEAT in bathroom (wall heater didn’t work, I tried to reset breaker but no good; then they REMOVED the heater while we were out & didn’t even tell us) with night temps below freezing; main cabin thermostat broken. Couldn’t shower, needed extra blankets just to get thru the night. We checked out a day early due to that. REFUSED ANY DISCOUNT!!! Owned by Aramark. Now disputing w cred card co. Technically could see the lake but cabin 1/10 mile from shore. People were nice but powerless to help since managed offsite. A shame cuz it’s a very nice setting and location. Oh and the restaurant was below meh; TG dinner had zero dressing or cranberry sauce - sliced turkey breast mashed potatoes & green beans (dessert blueberry cheesecake?!?) is a TG meal for $39??? Breakfast meh.

Partner

10/10

Exceptional

24 Oct 2025

Frank

Cabin was small bit quaint and efficient. Just right for two people. Proximity to the lakes was the best.

Leisure Family

8/10

Excellent

07 Oct 2025

James

The cabin they gave us #2, was the furthest from the Lake and the closest to highway 50 so we could hear a lot of highway noise. The cabin was small but clean and adequate. Wi-Fi was good. Suggest looking at the cabin layout map before booking and choose one closer to the lake.

Leisure Family

6/10

Pleasant

26 Sep 2025

William

Inform them the shower has a leak, the hook was coming off the door in the bathroom!

10/10

Exceptional

02 Sep 2025

Carly

Great location for a day at the beach

Leisure Family_with_children

2/10

Poor

01 Jul 2025

Verified traveler

Double charged from hotels.com and at check in

We prepaid through Hotels.com when we checked the front desk said we had to pay. We showed our transaction that it was prepaid they told us they have to charge and when we check out we get a refund. Was told this happens all the time with people who pay through third party. We checked out the next day and they did not refund. We asked to speak to manager and spoke to Jordan Wiley. She said no refunds because they don’t collect from third party so we pay them only. We show two transactions on our statement with hotels.com and with Zypher cove. Manager said she can’t do anything and they don’t accept third party payments. She says this never happens but two other staff employees told me this is common and I will get my refund. The manager said no it’s not common and they only take payment in person. So they will not refund and we have to figure this out with Hotels.com

Friends_and_family Family

10/10

Exceptional

03 Jun 2025

Brenda

This is a great place to relax and enjoy the beautiful emeral colored watre enjoy

Leisure Family

8/10

Excellent

31 Mar 2025

Kathleen

We only stayed one night . Nice small cabin .

Leisure Partner

10/10

Exceptional

30 Mar 2025

Rugma

Stunning views of Lake Tahoe from the property. Absolutely loved this place!

Leisure Family_with_children

8/10

Excellent

09 Mar 2025

Katie

Cute resort, nice staff. We had two different bookings but weren’t able to stay in same cabin consecutively. No biggie, but second room had no TV.

10/10

Exceptional

24 Feb 2025

Nichole

My husband was pretty bummed about No TV service!

Very charming, cute and cozy great location. However, there was no cable service no remote control, and no soap in the shower.

Friends_and_family Friends

8/10

Excellent

21 Feb 2025

Verified traveler

Modest accomodations for a good price

Cute little cabin without a TV but since I basically only slept in the room, it was all good.

Self

2/10

Poor

13 Feb 2025

Dr. Guy

Cabin was dirty. Sheets appeared to be wrinkled. No TV service no internet. Both were advertised but not working.

Friends

6/10

Pleasant

02 Jan 2025

Rick

First the positive; steps to the beach, cute cabins that are very comfortable. On the down side; there were many small repair issues in the cabin that made it feel shabby. Word to the wise; the kitchen is under equipped. There weren’t any pans for the oven, and very few essentials like salt or pepper. The water temperature is set dangerously high, so be careful not to get scalded. The WiFi is very spotty, and the TV service was out during our stay. If that is important to you, call ahead to check.
This would be a great hideaway if some basics were attended to.

Leisure Partner

10/10

Exceptional

08 Dec 2024

RUSSELL

It was a peaceful and beautiful place to go the environment was friendly and quiet the cabin was immaculate and and the scenery was great the kitchen that was awesome fully stocked with dishes

Partner

8/10

Excellent

22 Jul 2024

Lokesh

Wonderful experience staying at Zephyr Cove!

Leisure Partner

6/10

Pleasant

12 Jan 2024

Rochelle

Great location

Front desk clerk was nice and accommodating. Great location and price. Only negative was there that there were several small spiders and webs in the cabin. Ended up taking some home in my luggage.

Friends_and_family Family

4/10

Poor

08 Nov 2021

Zenan

Everything is pretty good except the heater. It's super loud and noise. I can hardly sleep over the night.

Leisure Family

8/10

Excellent

24 Jan 2021

Verified traveler

I felt like this place was in an excellent location and pretty clean. The pillow cases had a couple of small discoloration spots, and the ceiling fan could has used a pretty good dusting. Other than that.. clean. The furnace heater was SUPER dated and ticked for about 5-10 min before it actually lit. Huge delay in starting but it worked. Microwave was very old as well. For $200 a night, it’s easy to provide an upgraded microwave. Everything else was awesome, and very satisfactory. I will go back!

Leisure Partner

10/10

Exceptional

05 Jun 2012

Jason

cute, cozy cabins

We stayed for the weeked and enjoyed every minute! Cabins are small but well done. A 2 minute walk to the beach, restaurant, bar, gift shop. Perfect location - far enough away from the beach to be peaceful and quiet, but close enough to be on the beach quickly....

Partner

10/10

Exceptional

26 Apr 2012

Thom

Personal

The hotel is very well maintained and the staff is extremely helpful and friend. Beautiful location on Lake Tahoe. Very close to my final destination.

8/10

Excellent

18 Apr 2012

Verified traveler

overnight Stay at Zephyr Cover

The location was fantastic. The staff was great and very helpful. I liked having the restaurant on-site--good breakfast menu--lunch and dinner menu was limited.

The cabin itself appeared a bit dated. The shower stall and curtain needed updating. The carpet needed vaccuuming.

8/10

Excellent

23 Dec 2011

Verified traveler

Brief Stay at The Cabins at Zephyr Cove

We stayed actually in one of the lodge rooms, very comfortable, and warm on a winter day. There was a smell of mold in the room, but not sure what that was about.

We wanted to request an early check in and found it quite difficult to reach the front desk. Once we did, however, they were very flexible and accommodating. Overall it was a nice stay

10/10

Exceptional

12 Dec 2011

Verified traveler

Michele B

This was a cabin site and right on Lake Tahoe and it was beautiful.

8/10

Excellent

19 Nov 2011

Verified traveler

We liked the cabin very much. The only problem was that the carpet between bathroom and bed room was soaked not sure if the toilet had a problem or not but I think so because when toilet was flushed you could hear it in the shower.

8/10

Excellent

31 Oct 2011

Verified traveler

Rustic but clean and comfortable..

Rustic but clean and comfortable. Everyone was very friendly & helpful. Pet friendly too.

6/10

Pleasant

22 Sep 2011

Verified traveler

beautiful location- great deal

First off, I'd like to say that I wish i was able to stay another night at this place but due to our circumstances, it wasn't possible. Anywho, worst part of the place was that, apparently, after 11pm there is no front desk or any available staff other than security. So i would suppose that if you need anything, you should go ahead and order it before 11pm.

I arrived at the hotel around 1130pm and no staff was anywhere to be found. Luckily, there was a wedding going on and we found someone that could direct us. Ended up going across the street to the campgrounds and found an envelope with my last name on it taped to an office.

The cabin was pretty cozy. But I wish I could have talked to someone to get a couple extra things for the night (extra toiletries, etc.). It was 1130pm though.

Woke up in the morning to head out. Checked out over the phone. Stayed in the room without ever seeing staff.

Would I book again? Yeah, probably. The cabins were right next to the lake and it was just beautiful. I just wish there was staff available at all times.

10/10

Exceptional

20 Sep 2011

Chris

Look forward to returning

Really nice place right on the beach! Each cabin is seperate so its very quiet. They have nice picnic areas outside the cabins. And pets are welcome, wish I would have known. It would have been nice to have our dogs. Overall we really liked the cabin and everything was clean, and we look forward to returning.

Partner

10/10

Exceptional

11 Aug 2011

Nancy

Zephyr Cove, Lake Tahoe

These cabins were right on Lake Tahoe and the location of the paddlewheel boat tours. It was very convenient to all other sites, too. Great experience for cabins.

Family

4/10

Poor

25 Jul 2011

Diana

Somewhat disappointing!

Overpriced, the room was billed as a cute cabin near the water with a deck looking over Lake Tahoe. We were given the worst cabin (#2) which was basically sitting on Highway #50, extremely noisy! The shower was the smallest shower I have ever stood in, couldn't even pick up a bottle of shampoo! Shower curtain was stinky and moldy. Ants were roaming the kitchen, fridge needed a good scrubbing. We had no view of the water, sun was directly over our deck so made it hard to sit out during the day. If you get a larger cabin, closer to the water and with a lake view, you would probably be okay - make sure you ask!

10/10

Exceptional

09 Apr 2011

Verified traveler

dog friendly, great surrounding area

Have stayed twice in studio cabins, one had couch which was nicer for sitting and the other only had a bed. On the lake and next to US forest land, so it's very scenic and a great area to walk the dog. Like having a stand alone cabin, so noise was never an issue.
Studio cabins are small, good for a short stay. Pet fee was $15 extra a night. Cancellation fee is $20.

8/10

Excellent

05 Apr 2011

Verified traveler

Nice getaway

This was our first trip to Zephyr Cove and I was quiet surprised. The studio cabins were small but cozy (and the price was right). It we go back and are staying longer, I would probably upgrade to a larger cabin or one with a fire place. They have all sorts of options for every budget. The basic cabin worked great for us this time. Service was exceptional.

8/10

Excellent

28 Mar 2011

barbara

hope to get back as soon as possible

nice clean cabins in a very quiet and relaxing setting. if your trip is in the winter try the snowmobile tour great fun with excellent views of lake tahoe.

Family

10/10

Exceptional

08 Mar 2011

Daniel

The Cabins at Zephyr Cove

The cabin was bigger and better than anything we expected. And the price we payed was a phenomenal price considering the location and quality of the cabins and the resort. The staff was friendly and the Cabin was comfortable and well equipped with everything we needed including a full kitchen stocked with appliances and cookware. I would recommend that anyone looking for a comfortable getaway stay here and you wont be let down. I will definitely make this one of my regular vacation destinations for a very long time to come.

8/10

Excellent

04 Mar 2011

Mary

Rustic cabins in a beautiful site

My friend and I were on a ski vacation. We wanted to be warm, comfortable, and able to cook our meals. We were not looking for luxery, so we were generally very satisfied with the accommodations. The setting is gorgeous, right on Lake Tahoe, with cross country and down hill skiing accessable and in close proximity.

The drawbacks were few but fairly significant. The cabins say that they sleep four, but they are tiny, with only one bed and a very worn, uncomfortable sofa bed in the same little room. There is no way that anyone would want to squeeze four people in; and the two sleeping on the sofa bed would be very grumpy after a night on its thin, lumpy mattress. They also would have been cold as there was only one blanket per bed. Fortunately, we brought sleeping bags and a fold out sleeping mat.

The kitchen was adequate for cooking, but lacked in basic pots and pans. I had to use the small fry pan as a lid for the large one. We needed a couple of large bowls and a pan large enough for pasta. I had the feeling that they did not really expect people to cook dinners, but that is a favorite part of our vacationing! And, it would be an economic necessity for many.

Over all, I loved the place and would definitely go back, but to a bigger cabin.

8/10

Excellent

08 Dec 2010

Susan

Sweet Satisfaction

Loved the service, the rooms with the kitchenette - highly convenient for the family and man's best friend. The bed was heavenly - great night's sleep.
Room size just a tad too small for comfort. Week day room rates were reasonable. Overall - fantastic. Will definitely go back again.

Family

8/10

Excellent

21 Nov 2010

Karen

Will go back...

Had a nice stay at The Cabins @ Zephyr Cove though it rained in 2 of the 3 nights that we were there. Studio cabin was clean. Loved the very short walk to the beach. On-site restaurant not bad. Will definitely stay there again.

Partner