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Bell Boutique Hotel&Spa

Tel Aviv · Israel

Hayarkon, 50View location

7.4/10Very good659 Reviews
Cleanliness7.6/107.6
Service8.0/108.0
Comfort6.8/106.8
Condition7.0/107.0
Location8.8/108.8
Neighborhood8.0/108.0
Value7.8/107.8
Amenities7.0/107.0
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  • Hotels with charm
  • Beach hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Bell Boutique Hotel&Spa

Situated on the main street in Tel Aviv, this property is set overlooking the waterfront promenade. The hotel is just a 2 minutes' walking distance away from the beach. The Carmel Market, the Dizengoff Centre, Old Jaffa and Tel Aviv Port are all within easy reach.

The property is just 24 km away from Tel Aviv Ben Gurion International Airport. This boutique hotel occupies a beautifully-reconstructed, authentic bell tower, showcasing many of its original features. The decor feature classical wood furnishings, to complement the elegant, historical ambiance.

The guest rooms ooze character and charm, combining classical design with modern convenience. This superb hotel offers first-class facilities and services, catering for the needs of every type of traveller.

Read more about this hotelShow less

With a stay at The Bell Boutique Hotel in Tel Aviv (Tel Aviv Promenade), you'll be within a 15-minute walk of Gordon Beach and Jerusalem Beach. This spa hotel is 0.2 mi (0.3 km) from Ben Yehuda Street and 0.2 mi (0.4 km) from U.S. Embassy in Israel.

Make yourself at home in one of the 23 individually furnished guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Beach services
Smoking areas
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:30 AM
Minimum check-in age 18

Hotel policies

Beach nearby No elevators Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Check-in may not be available until after 9 PM on Saturdays and on Jewish holidays.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 24 for adults and USD 24 for children
    • Self parking fee: USD 30 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    Russian

    English

    Hebrew

Nearby attractions

Jerusalem Beach 0.2 km / 0.1 mi
Banana Beach 0.2 km / 0.1 mi
Geula Beach 0.2 km / 0.1 mi
Tourist Information Office 0.3 km / 0.2 mi
Ben Yehuda Street 0.3 km / 0.2 mi
U.S. Embassy in Israel 0.4 km / 0.2 mi
Frishman Beach 0.4 km / 0.3 mi
Bialik House 0.6 km / 0.4 mi
Nachalat Binyamin Pedestrian Mall 0.6 km / 0.4 mi
Shenkin Street 0.6 km / 0.4 mi
Bograshov Beach 0.7 km / 0.5 mi
Nachalat Benyamin Crafts Fair 0.8 km / 0.5 mi
Carmel Market 0.8 km / 0.5 mi
Charles Clore Garden 0.9 km / 0.5 mi
Dizengoff Centre 0.9 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1926
  • Year of most recent renovation: 2012
  • Number of floors (main building): 5
  • Single rooms: 8
  • Double rooms: 12
  • Junior suites: 5
  • hotel
  • MasterCard
  • Visa
  • Visa Electrón
  • City centre
  • Beach
Show 30 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Terrace
  • Concierge
  • Sun terrace
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Sun loungers
  • Parasols
  • TV lounge
  • SaunaExtra charge
  • Steam bathExtra charge
  • Turkish bath (hamam)Extra charge
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Surfing
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room WITH BALCONYRoom • WITH BALCONYROO.BL

    Photos are not available for this room type.

    Bell Boutique Hotel&Spa

    Room WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH BALCONYTRIPLE • WITH BALCONYTPL.BL-1

    Photos are not available for this room type.

    Bell Boutique Hotel&Spa

    TRIPLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.BL-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Bell Boutique Hotel&Spa

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Bell Boutique Hotel&Spa

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Bell Boutique Hotel&Spa

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMYSINGLE • ECONOMYSGL.EY-1

    Photos are not available for this room type.

    Bell Boutique Hotel&Spa

    SINGLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-2

    Photos are not available for this room type.

    Bell Boutique Hotel&Spa

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Bell Boutique Hotel&Spa

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Bell Boutique Hotel&Spa

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEA VIEWRoom • SEA VIEWROO.VM

    Photos are not available for this room type.

    Bell Boutique Hotel&Spa

    Room SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH BALCONYDOUBLE • WITH BALCONYDBL.BL

    Photos are not available for this room type.

    Bell Boutique Hotel&Spa

    DOUBLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SEA VIEWDOUBLE • SEA VIEWDBL.VM-1

    Photos are not available for this room type.

    Bell Boutique Hotel&Spa

    DOUBLE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Bell Boutique Hotel&Spa

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Bell Boutique Hotel&Spa

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    Bell Boutique Hotel&Spa

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Bell Boutique Hotel&Spa

7.4
Very good
659 Reviews
Cleanliness
7.6 /10
Service
8.0 /10
Comfort
6.8 /10
Condition
7.0 /10
Location
8.8 /10
Neighborhood
8.0 /10
Value
7.8 /10
Amenities
7.0 /10
100 reviews shown
8/10
Excellent
22 May 2025
Eugene
Staff is friendly and the location is perfect right across the plaza from Jerusalem beach.
But my room was very shabby and beat up. Maybe other rooms in the hotel are better but mine was more like a service room with beat up basic furniture. I’m need of major renovation.
Leisure Self
10/10
Exceptional
24 Oct 2024
shoshana
It was a very good experience - a pleasant and helpful staff and clean and modern - small hotel with wonderful surrounding restaurant and shopping facilities.. right near the beach. All you need for a good vacation stay.
6/10
Pleasant
23 Oct 2024
Judah
I was notmpleased
10/10
Exceptional
27 Sep 2024
Mark
This is a wonderful boutique hotel located in a perfect location for tourists. The beach is less than 200 meters from the front door. The rooftop/deck has beautiful views of the city, and the sunset is lovely to watch over the Mediterranean. The hotel’s staff is amazing, all of them. I strongly recommend this hotel!
Leisure Self
10/10
Exceptional
17 Sep 2024
Mark
I was delayed getting here from the Airport and they had already contacted me to give me the code to get into the door, so even if they were already gone for the evening, I was able to get in. The breakfast option is absolutely worth it as well. The staff has been wonderful, always willing to help, never annoyed bc I do not speak Hebrew. I strongly recommend this hotel!
Leisure Self
2/10
Poor
30 Jun 2024
avraham
Terrible place dirty and smell no good WiFi and no Tv it should be a Hotel !
Business_and_leisure Self
8/10
Excellent
21 Jun 2024
farren
Young guests making a racket loud at night and in the am
Leisure Self
8/10
Excellent
19 May 2024
Theodore Henry
The receptionists/desk/office personnel were very personable. The rooms were adequate. It was within about 2000 meters of the beach.
Leisure Self
10/10
Exceptional
06 May 2024
Amir
It good location and safe
8/10
Excellent
18 Jun 2023
alda
Location , location for an old building it was clean ,cute and perfect for my needs. Staff friendly and courteous.
Leisure Family
8/10
Excellent
29 May 2023
Sam
Property comfortable and close to the beach. Staff very obliging and helpful, good breakfast and complimentary vouchers for nearby restaurants. Shower/toilet room very small, quite a lot of noise outside during the night.
Leisure Friends
10/10
Exceptional
01 May 2023
Larry
Great location, one block from the beach. Loved the room, modern with the jacuzzi tub. Only drawback was no elevator for a second floor room, with steep stairs
Leisure Self
4/10
Poor
04 Apr 2023
hart
The room smelled like cigarette smoke even tho it was designated ‘no smoking’.There was no hot water in the morning and the shower then stopped, with no water at all. Disappointing given the great location.
Leisure Partner
10/10
Exceptional
24 Dec 2022
Nathan

Once again, loving the house that Miriam built

I have been coming to this hotel for 10 years that should say it all right there. As always, the staff is incredible. The location is perfect right on the water plenty of restaurants and options for food like supermarkets within walking distance, a full service drug store within walking distance. When you stay here you’re treated like family.
Business Family
6/10
Pleasant
23 Nov 2022
Diana
I stayed 4 nights and it could have been better. They never cleaned the room, they just made the bed and nothing else. The room looked very dirty. The guy at the reception was very friendly.
Self
10/10
Exceptional
20 Nov 2022
Andrei
It is by the beach,concierge 24/7.Spa was great,staff friendly and helpful!
Leisure Self
2/10
Poor
07 Nov 2022
FEREYDOUN
They didn’t mention anything during reservations, The whole street was under construction very loud noises, bad traffic around, no customer service and not friendly staff, the rooms are very small specially the single room it’s smaller than solitary jail size, I don’t know why Expedia advertise this place, This place is not worth even $10 dollar a day, stay away from this place
Leisure Self
4/10
Poor
22 Oct 2022
Larry

Nothing like the pictures

Room wasn't ready until 4:30 on day of arrival. No elevators and no one to help with luggage. We are seniors and had to drag our luggage up 3 flights of stairs. Rooms look nothing like the pictures on Hotels.com. No where to sit in the small room( no chairs) and one old chair on the balcony. The room was reasonably clean. Terrible bedding. The roof terrace looks nothing like the pictures. Just a mixed collection of tired old patio furniture that looked too dirty to sit on and a broken umbrella. The whole place is pretty tired but the location is good. Close to the beach and several restaurants. At the time we were there there is a big street construction project going on and we listened to back up beepers all night. No breakfast available. The girl at the front desk was very sweet . When we asked for a couple of chairs
the crabby old manager barked something in Hebrew that sounded like \"tell them to go #%*^ themselves\" but she told me to take a couple from the cafe area. To finish they forgot about our wakeup call the morning we left.
Partner
2/10
Poor
28 Sep 2022
Nathanel
Only good for its location. Rooms are in decent condition but are absolutely tiny. no lift or staff to help carry your suitcases up 3/4 flights of stairs. Ordered 3 singles and instead got 1 single and 1 double. tiny bathroom. Understandably left the same day but after a lot of arguing to get money back was for some reason charged 3 nights worth.
Leisure Friends
8/10
Excellent
19 Sep 2022
Mariana
.
Leisure Family
10/10
Exceptional
16 Sep 2022
Robyn

Rather a shower than jacuzzi

We spent very little time in the room. Basically just to sleep. Didn’t care for the shower set up it got the whole bathroom wet. Ended up showering at the Gordon pool.
Partner
2/10
Poor
05 Sep 2022
kathy
The property was not as pictured. We did not stay. No elevator or staff to carry luggage up stairs, room was teeny and “balcony” was so small and over looked construction garbage area. Bathroom was so small, no tub and did not resemble the pictures not to mention would have been quite difficult for 2 in this room
10/10
Exceptional
03 Sep 2022
Sonia
Great view of ocean
Great location
Leisure Partner
10/10
Exceptional
19 Aug 2022
Regina
Absolutely the cutest little hotel a block off of boardwalk. We had the room on 2nd floor with a balcony overlooking the sea. Gorgeous view of both the sea and the bustle and hustle of Tel Aviv down below on the street.
Everything was very close by especially when renting the electric scooter.
The room was very clean and extremely comfortable. The bed was quite comfortable too.
The parking is offsite so it would have been nice if this info was provided on the Hotels site’s page as there is no where to idle when checking in (lots of construction all around)
Partner
2/10
Poor
27 Jul 2022
yousef

Not recommend be ready tonot sleep

The photo something and the reall something else, location in the old city
Be ready at for the check out at 11 clock
No water complementary, all night was constriction in thd street , so noyes area,
its not same photo at all.
Partner
8/10
Excellent
18 Jun 2022
Daniel
It's located in a nice area very close to the beach. The rooms are decent not too small and the internet wifi works fine.
Business
10/10
Exceptional
18 Jun 2022
David

Nice boutique hotel between Tel Aviv and Jaffe

The Bell Boutique is a nice little hotel in the southern end of Tel Aviv. It is a short block from the beach. The service was great - super friendly staff, especially Moshe when I arrived. The room was comfortable enough, with A/C working great - it was warm in the area, so A/C is a must. The bed was comfortable. All was super clean and nice.
There was road construction going on right next to the hotel, so figuring out how to get my stuff out of my rental car and into the hotel was a challenge.
Parking is off-site. About a block away. The map software got me there ok, but it was a roundabout drive. The parking garage was well-lit and clean and had a guard, it was in the basement of a neighboring building.
I had to pay extra for the parking. I thought it was included. Not that much, just $15, but a surprise.
The included breakfast was a voucher for a cafe about a block away. The food there was good, but again, not on site. This would have been good to know ahead of time.

Big issue: NO ELEVATOR. I was on the 2nd (aka 3rd) floor, and had to lug my bags for multi-week trip upstairs. This would be a big issue for some people.
NOT accessible friendly.
It is a \"boutique\" hotel, but the \"bell\" theme just wasn't there.
I nice place to stay away from hotel row, close enough to center of Tel Aviv, close to beach.
Oh, the roof-top lounge was nice in the evening.
Business Self
10/10
Exceptional
15 Jun 2022
Karl

Bucket list holiday!

This was a bucket list tick holiday to Tel Aviv Israel. The Bell boutique hotel didn’t let me down. Staff very friendly especially sunny on reception. Made me feel very welcome as travelling alone. Very clean and a perfect location. Would definitely recommend and I would stay again.
Self
10/10
Exceptional
10 Jun 2022
Cindy
The staff, especially Samel was friendly and very helpful. The location was great, close to the beach, restaurants, markets and shopping. The rooftop sun deck is very nice too!
Leisure Family
8/10
Excellent
25 May 2022
Martin
Very friendly, too expensive, small room, few amenities
Leisure Partner
10/10
Exceptional
01 Jan 2022
Leopoldo

Great hotel

Room was good size for one person. Cute hotel and in a very good area. One block from the beach. I would stay there again.
Self
2/10
Poor
15 Dec 2021
Verified traveler

Not a clean place.

Sorry i ordered this hotel
Will never be back
Not a clean room, is under statement.
Business
10/10
Exceptional
01 Dec 2021
Karen
Great location and extremely nice & kind stuff 😎
Leisure Self
2/10
Poor
30 Nov 2021
Jennifer
The only thing this week place has going for it is location.
I wrote a letter to the manager and have yet to receive a reply!

Attn. Manager.
We are writing in regards to our stay at Bell hotel this past weekend.
There were several issues with the room.
We complained several times but nobody did anything to correct the situation.
The issues were as as follows:
- Friday evening. I discovered that the shower was filthy with old collections of hair in it. The corner of the shower had a large chunk of sand.
We also reported the air conditioning as not working properly. Reception said they would check. Nothing done. We could sleep properly because of the noise.

Saturday we repeated the requests and were reassured everything would be taken care of. Nothing happened!!

Sunday morning my husband realized that the bathroom drain was plugged which explains the hair and other dirty things.
This is entirely unhygienic and serious particularly in these times.

As a travel writer I find this unacceptable and request that you refund us for one night at the Bell.

I have attached some photos and will expect a reply. Certainly hope I won’t have to take this complaint to Health Dept.
Business_and_leisure Partner
2/10
Poor
29 Nov 2021
Byron

horrible hotel

I was unfortunately deported from Israel due to a covid restriction which came into effect while I was travelling. I did not have suitable warning from the Israeli government. on my arrival to the airport no information was given to the travelers we were deported and put back on a plane with no network access. Once I landed in dubai and got internet access I contacted hotels.com to assist me in cancelling the hotel. The attempted to cancel the hotel booking. however the hotel did not answer the phone. i only managed to get the hotels email address when they replied to a google message. long story short the hotel charged ne for the full booking and are not willing to refund due to the circumstances. poor service
6/10
Pleasant
20 Nov 2021
Oren

Cockroaches

Well, except from the cockroaches in the room, it was OK
Self
10/10
Exceptional
05 Sep 2021
Timothy

Great location, staff & room

Great location and very friendly staff that gave me a fantastic room to look out towards the beach. Comfortable bed and I was able to leave my luggage there after check out until my ride arrived. Would stay again!
Self
8/10
Excellent
15 Aug 2021
meir
כשנכנסנו לחדר ראינו שיש ביגוד זרוק על הרצפה שלא נאסף לאחר עזיבת האורחים הקודמים והמיטה היתה קצת לא נקייה , ביקשנו להחליף מצאים ולפנות את הביגוד , המנהל ישר נתן הוראה למנקה , לאחר שהפנה את גבו היא החלה לקלל אותנו , מיותר לציין את האכזבה שלנו , המנהל ישר נתן פתרון בכך שהעביר אותנו לחדר אחר ואף יותר טוב אבל נשאר טעם מר מכך , יש לציין שהתארחנו במלון זה כחודש וחצי קודם ומכיוון שהיה מעולה חזרנו אליו שוב , חבל שבגלל עובד אחד יהיה כתם על מלון שלם
Partner
4/10
Poor
09 Aug 2021
Michael
We ordered 2 rooms with friends. We arrived a little earlier than 3 days.
We were forced to take a walk first, and then sit exactly until 3, a minute per minute.
Besides us, 4 or 5 more couples were also sitting and waiting. Moreover, the rooms were ready, they were simply not occupied. The clerk at the reception just sat and talked to his friend. They began to populate at exactly 3 and look like they are doing a favor. The rooms themselves have not seen renovation for a long time. The cleanliness is poor. There was no toilet paper, so we had to go and get it ourselves.
We have been to this hotel 3 times before and since the location is good and there was always a good attitude and service. We won't come back here again

Ordered through hotels.com the price included all taxes. Actually filmed more 882 instead of 753 per room + 50 parking
Friends_and_family Friends
2/10
Poor
21 Mar 2021
Verified traveler
pandemic going on and they would not gove me my money back
Business_and_leisure Family
10/10
Exceptional
19 Mar 2021
Ofer

Excellent

Great stay.
Self
10/10
Exceptional
05 Feb 2021
Silas
It was amazing. The staff was really nice and helpful. The room was also very clean. There is no better hotel in Tel Aviv for such a price. I really enjoyed it
Partner
6/10
Pleasant
14 Jul 2020
Marco
I was given one toilet roll for three days, my bath/jacuzzi didn't work, and because I had booked a single room, my wife's sister wasn't allowed to sit in the building whilst I was packing my bag, she had to wait outside. That was awful service and so rude.
Business_and_leisure Self
8/10
Excellent
10 Jul 2020
Verified traveler
I had an amazing time and got help the next day ordering a taxi. The room was lovely.
Partner
8/10
Excellent
21 Jun 2020
yona
מלון סימפטי ביותר עם צוות נהדר מסביר פנים ונחמד מאד
Friends_and_family Family
4/10
Poor
21 Mar 2020
Verified traveler
Viewing one cockroach in the room drops an otherwise positive rating to almost bottom. I have stayed in other hotels within 1/2 km of the Bell and never seen even one in room or public areas.
Self
2/10
Poor
18 Mar 2020
Verified traveler
The hotel seems to draw a very shady crowd. The walls are paper thin. Better to choose a different hotel in Tel Aviv
Self
8/10
Excellent
01 Mar 2020
barbara

Just what we needed

Excellent location. wonderful balcony and view of the ocean. Very basic and simple. That is all that is needed in Tel Aviv
Friends_and_family Friends
8/10
Excellent
08 Jan 2020
Anne
A nice little boutique hotel in an 100 year old building . It has some flaws , a little bit “run down on the edges”, but is charming . Very attentive staff , an extraordinary good breakfast , best location , across the beach and in a lively neighborhood .
Leisure Friends
8/10
Excellent
08 Jan 2020
Andreas
The location is ideal , just a couple steps from the beach and in the lively neighborhood up Allenby Street ....
The house has some knicks and knacks here or there ( it’s 100 years old ) , but has it’s charms . We had two rooms , both differently in style and decoration. Mine was a single , tiny , but very cozy and with a stunning bathroom/shower built in with moving glass walls/doors ....
The breakfast has to be mentioned : It was the best . Two local egg dishes , I think one was kind a chakchuca ( my fav) the other with veggies , eggs, bread, butter .... the usual . But the salad buffet was stunning . 8 to 10 fresh made salads ,local fare like couscous , a kind of tabuleh , tuna .... and every day something new or different . Two homemade cakes/loafs were standard , one morning we had kind of latkas with apple splits on it - yummy !!!!!
There is a spa downstairs in the hotel. We didn’t use it , but had a peek - very well appointed and clean .

I WOULD COME BACK !!!!
Leisure Friends
4/10
Poor
03 Jan 2020
Verified traveler
This is not a good choice for a hotel. There is no elevator, the rooms are dirty and run down, the building is very old and the service is terrible. We had bugs in our room and they gave us a bottle of bug spray... disgusting!!! They don’t even apologize for the bugs or offer to do anything about it other than give me a bottle of spray. Terrible.

The only good things about the hotel is the location and breakfast is surprisingly good.

I would not stay here again or recommend it to anyone.
Leisure Family
10/10
Exceptional
10 Dec 2019
Verified traveler
Very nice location one block from the beach and about a 30 min walk to Jaffa. Very friendly and helpful staff. Room was quiet, clean and comfortable. Very happy with my decision to stay at the Bell Boutique Hotel.
Leisure Self
2/10
Poor
08 Dec 2019
Verified traveler
Poor customer service, the pictures shown on expedia are all wrong! This place is old and dirty. There were bugs in the rooms, the sheets were stained and there was hair, dust, and bugs. The only good thing about it, is that it’s right next to the beach. Other than that, the pictures on Expedia are all wrong and expedia should take this listing down or provide actual pictures of what this place looks like. There breakfast was okay, but still not worth staying here. Parking is complicated because the staff says one thing and then changes their mind and says something else. Do yourself a favor Stay somewhere else.
Leisure Family
10/10
Exceptional
29 Oct 2019
Verified traveler
Good position, helpful friendly staff. Building dated but clean and well maintained, a bit of character of old Tel Aviv, not clinical modern box.
Leisure Self
8/10
Excellent
03 Oct 2019
Verified traveler
Stayed only for a few hours of the night so had no chance to use any of the amenities. Nice property with great location. No elevator. Odd thing with power going out in our room.
Business_and_leisure Friends
2/10
Poor
23 Sep 2019
Verified traveler

UGLY ROOM, BAD SMELL, OLD BUILDING

SUPER DIRTY ROOM! Humidity everywhere. First and last time staying there.
8/10
Excellent
17 Sep 2019
Verified traveler
Friendly. Good location. Comfortable. Kettle for coffee/tea and small refrigerator a plus. WiFi good. Room was very clean except for evidence of a previous toilet use. A previous user had flushed, but crap was still evident in toilet bowl. It took seven flushes to rid the remaining smear/stain. That was gross. Whoever cleaned the room before I arrived should have noticed this.
Self
10/10
Exceptional
11 Aug 2019
Medina
The gentleman at the front desk was superb! Truly, he took care of my worries and had me checked in quickly. I asked for my luggage to be held while I did a tour and when I arrived, I didn’t even have to worry about carrying my luggage- it was already placed in my room! It was so easy! And when I first got there, I wasn’t feeling well, so he had me drink some orange juice and got me some bread to combat my nausea. He’s the reason I didn’t have to throw up that morning. He truly went out of his way to give the best customer service, including arranging for a taxi drive to the airport upon my departure. I’m trying to remember his name but he was tall and skinny, handsome, and loves rap and loves everyone with positive vibes. God bless you, my friend! :)
Leisure Friends
10/10
Exceptional
11 Aug 2019
Verified traveler
When I lost my phone at the train station, the hotel staff did an exceptional job of helping me to recover it. This was not a trivial task, and they really deserve to be commended.
Business Self
10/10
Exceptional
28 Jul 2019
Verified traveler
Fantastic clean efficient hotel. 1 block to the beach. Fantastic friendly staff!!! Can’t wait to stay again.
Leisure Self
2/10
Poor
26 Jul 2019
Verified traveler
*Do not stay here - the staff and hotel are not good or helpful* I didn't stay here for even one night and they charged me for a three night stay! They do not respond via email etc. it is impossible to get a hold of them and it is SO UNPROFESSIONAL!
10/10
Exceptional
15 Jul 2019
Verified traveler
Small comfortable hotel. my room surprisingly quiet given its central beach location.
Business_and_leisure Self
8/10
Excellent
26 Jun 2019
Verified traveler
Excellent location. Close to the beach and restaurants. Nice staff.
Leisure Self
10/10
Exceptional
24 Jun 2019
Verified traveler
The front desk staff were so friendly and helpful! They made our stay a job. And the location is perfect for beach, food, drinks, and anything else in Tel Aviv!
Business Friends
8/10
Excellent
23 Jun 2019
Verified traveler
Close to everything, walking distance to the beach and restaurants.
Leisure Self
8/10
Excellent
18 Jun 2019
Verified traveler
Love the view. Love love the shower!! They have no elevator! That was a problem with 2 suitcases and being at the top floor
Friends_and_family Family
10/10
Exceptional
16 Jun 2019
Verified traveler
Great location and views, good breakfast and adequate sized room. Compared to the prices of other hotels in the area, the Bell Boutique Hotel was good value for money.
Leisure Family
10/10
Exceptional
24 Apr 2019
CarlosCeja
Walkable distance to the main beaches. It's in the list of hotels where the Bein Harim Tours can pick you up.
Leisure Self
8/10
Excellent
04 Apr 2019
Verified traveler
This hotel is in a great location. It could be noisy at night if you are facing the street. There is no elevator. This is a perfectly adequate hotel for a short stay.
Leisure Self
8/10
Excellent
31 Mar 2019
Chris

Great place

Perfect hotel, but the really need an elevator or a person who can carry heavy heavy bangs to the second floor. Great location.
Family
10/10
Exceptional
15 Mar 2019
Verified traveler
Nice small Hotel and spa. In the heart of Tel Aviv. Nice Staff, excellent breakfast
Business
6/10
Pleasant
09 Mar 2019
Verified traveler
It was very noisy in the evenings and I ended up with disturbed sleep. Having said that the location was good and the staff were friendly.
Friends_and_family Family
10/10
Exceptional
05 Mar 2019
Verified traveler
Building looks a little tired from the outside but inside is clean and comftable all the staff were very helpful and nice
Leisure Partner
8/10
Excellent
01 Mar 2019
Verified traveler
One block from the beach with a beach feel. They staff was very friendly and helpful.
Leisure Self
10/10
Exceptional
22 Jan 2019
Robert
Well cared for older building, friendly staff,great breakfast.
Partner
10/10
Exceptional
27 Dec 2018
Verified traveler
Nice. Good location. Comfortable room. reception staff was friendly and helpful. good price. Will come back again.
10/10
Exceptional
27 Dec 2018
Oleg
Nice hotel at a very convenient location and at affordable price.
2/10
Poor
23 Dec 2018
Verified traveler
The room was small and dirty. There were show marks on the walls. The bathroom had mould on the tiles and was dirty. Door needed a clean. The towels were small and thin. The amount I paid was not worth the room
8/10
Excellent
10 Dec 2018
Verified traveler
Pretty good hotel. Close to beach, pleasant view. Not far to the Tel Avov center
8/10
Excellent
30 Nov 2018
Cd
Reasonable cost. Close to the beach. Helpful staff 24 hours.
8/10
Excellent
22 Nov 2018
Amos

Nice stay

Had an upgraded room for extra charge but it was worthwhile. Breakfast is OK but a little over-prices.
Over all 4/5
Dr Amos Freud
10/10
Exceptional
27 Oct 2018
Gleason
hotels staff was friendly and helpful. Location was great 1 block from the Promenade.The roof top deck was very comfortable
4/10
Poor
08 Oct 2018
Verified traveler
No elevator and no breakfast for the cost of 350 shekels is too expensive. The taxi costs from hotel to the airport is 30 shekels more than when I took a taxi from the airport to the hotel. Obviously the hotel took that extra 30 shekels for themselves.
6/10
Pleasant
22 Aug 2018
Jonny
The hotel was basic but clean - reasonably helpful staff and phenomenal location just a block from the beach. Breakfast was disappointing. No lift - not a good hotel for anyone carrying heavy bags!
6/10
Pleasant
21 Aug 2018
Verified traveler

Bit disappointing...

Stayed in the hotel just for a night. The location is amazing, close to the beach and old town.
Rooms are small, but clean. Unfortunately the hotel seems old and dated. The bathroom was well equipped and clean however, I have noticed some lightbulbs were missing and pillows flat and uncomfortable. Staircase is narrow and difficult to navigate if you have large suitcases. I was disappointed with the service. I wasn’t offered help with luggage, climbing to the top floor and some members of the staff were absolutely rude. On some occasions arrogant. Do not expect the great customer service.
There is a very strange and strong smell in the lobby and corridors ( incense I guess ) that I didn’t like. Overall, location is great but hotel and customer service need some improvement.
Partner
8/10
Excellent
19 Aug 2018
Mrs M
My first room was lovely -second room bit noisy with traffic hotel was within was a few metres from sea -
Partner
2/10
Poor
10 Aug 2018
Verified traveler

The worst ever a Dirty hovel

Staff Simon Helpful ...only good thing was close to beach..the fault ls with the booking agent EXPEDIA our room was dirty hovel i have taken photos to back up my evidence ...And they are not nice !!! you need to Know the truth and not turn a blind eye ... on entering our room i could see this was not going to be a happy experience ..so i went and logged my complaint only to be told this is what i booked ..UM ..i dont think so...the on line photos of this site ..is pure fabrication if you look at the on line photos.. do not resemble the photos i have taken ...the fridge should not ever been in use ..it was a filthy and unhygienic with ingrained dirt in the rubber seals on the doors ..it was that thick door didnt close properly ...the shower was just as fiftly ...black dirty mould ....you will see this on photos too ....i went to the reception and complained ..of the fifty state ..housekeeping came and cleaned ..well attempted to clean it ...still not acceptable standard ..however 5% better but didnt clean inside shower and afew other places ..the room was supposed a double ...half a small wardrobe no proper draw space ....had to leave clothes in cases ...so double room ...NOT .. the so called balcony was just as dirty ..dirty table with stains on ..mess on chairs ...and the so called sun terrace ..again a joke ..yes fifty too ...when i get the photos down loaded to you i would like some answers ....i need you do something about this ..we only used this in the end to sleep ...
10/10
Exceptional
01 Aug 2018
Channa
There was one very unpleasant staff at front desk , Adelle, but Samer and Lee were wonderful
8/10
Excellent
01 Aug 2018
shoshi

nice!!

good and pleasant
4/10
Poor
24 Jul 2018
sim

Great location but that’s about all. \n

Room was filthy. Hung something over the top of the dresser took it down with thick layers of dust. Too clearly has not been cleaned in possibly years!
Pillows and mattress were old and lumpy. Awful.
8/10
Excellent
15 Jul 2018
Verified traveler

Great value one short block from beach

Enjoyed our stay in Tel Aviv in this great location steps away from a great beach, easy bus transportation and many other walkable activities.
6/10
Pleasant
21 Jun 2018
ROBERT J

Twin bed too small for comfort

Had one of the small rooms, which are really tiny. Get a bigger one if your budget permits.
Family
4/10
Poor
18 Jun 2018
Verified traveler

Location is perfect. But rooms is very old

Between pictures and real is big difference. Location is perfect.
8/10
Excellent
07 Jun 2018
Leobard
Allowed early check in close to beach and walking distance to sites
4/10
Poor
03 Jun 2018
nadav
The hotel is located at a central intersection, there is a traffic noise, and under the room there is a store that had all night long loud music its made it impossible to sleep
Partner
10/10
Exceptional
18 May 2018
Salvador
The staff excellent specially Samuel he help us out.
Partner
10/10
Exceptional
16 May 2018
Kim
Very nice hotel that was affordable and so close to the beach! Spa services were reasonably priced, breakfast included and expansive. Only negative to mention is that the room was small, but well worth the other conveniences!
10/10
Exceptional
07 May 2018
Bill
Close to the beach and restaurants.
10/10
Exceptional
20 Apr 2018
Albert

Commendation to Samer receptionist

Nice, clean, great location, 100 meters form the beach hotel with friendly staff. Highly recommended.Thank you very much.
10/10
Exceptional
18 Apr 2018
Terry

Beach & Food

Conveniently close to the beach.Many restaurants nearby within walking distance.

Location & surroundings

Bell Boutique Hotel&Spa
Hayarkon, 50, Tel Aviv, Israel

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Bell Boutique Hotel&Spa

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