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8.6/10Excellent560 Reviews
Cleanliness8.8/10 8.8
Service8.6/10 8.6
Comfort8.6/10 8.6
Condition8.6/10 8.6
Location8.0/10 8.0
Neighborhood8.4/10 8.4
Value8.4/10 8.4
Amenities9.0/10 9.0
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Quest Henderson
Located in the heart of Auckland, Quest Henderson is a convenient base for exploring the city. This hotel is just a short drive from Waitakere Hospital and Trusts Stadium, and offers easy access to attractions like Babich Wines and Auckland Zoo.
Guests can enjoy complimentary Wi-Fi, concierge services, and discounted access to a nearby fitness center. A continental breakfast is available for a fee. Each of the 39 individually decorated guestrooms features a kitchen with a full-sized refrigerator, stovetop, and microwave.
Relax on a Select Comfort bed and enjoy the 32-inch LCD TV. Business travelers will appreciate the business center and express check-in/out services. Self-parking is available onsite (subject to charges).
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In the heart of Auckland, Quest Henderson is within a 5-minute drive of Waitakere Hospital and Trusts Stadium. This hotel is 2.9 mi (4.7 km) from Babich Wines and 6.7 mi (10.8 km) from Auckland Zoo.
Make yourself at home in one of the 39 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your room comes with a Select Comfort bed. 50-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
Conveniences include phones, as well as desks and microwaves. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
7:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: NZD 300 per accommodation, per stay
- Breakage deposit: NZD 200 per stay
We have included all charges provided to us by the property.
Guests requesting to split the king bed in the 1-Bedroom Apartment, 2 Bedroom-Apartment and the Studio will be charged an additional fee of NZD 10 per night. -
You need to know
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property is professionally cleaned.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
The front desk is open during the following times:
- Monday - Friday: 7:00 AM - 7:00 PM
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children
- Self parking fee: NZD 25 per night (in/out privileges)
- Late check-out fee: NZD 65 (subject to availability)
- Crib (infant bed) fee: NZD 15 per night
- Rollaway bed fee: NZD 45 per night
- Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Hindi
Portuguese
Greek
English
Spanish
Nearby attractions
Waitakere Hospital
1 km / 0.6 mi
Trusts Stadium
2.6 km / 1.6 mi
Babich Wines
4.7 km / 2.9 mi
RNZAF Base Auckland
10.3 km / 6.4 mi
Western Springs Lakeside Park
10.6 km / 6.6 mi
Auckland Zoo
10.8 km / 6.7 mi
Western Springs Stadium
11.7 km / 7.3 mi
Westfield St Luke's Shopping Centre
13.7 km / 8.5 mi
Kumeu River Wines
13.9 km / 8.6 mi
Eden Park
14 km / 8.7 mi
Karangahape Road
14.7 km / 9.1 mi
New Zealand Film Archive
14.8 km / 9.2 mi
Ponsonby Road
14.9 km / 9.2 mi
Queen Street Shopping District
15.1 km / 9.4 mi
Symonds Street Cemetery
15.4 km / 9.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1997
- Total number of rooms: 39
- Accessible rooms: 3
- hotel
- American Express
- JCB
- MasterCard
- Visa
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
Show 18 more facilities & services
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Car hire
- Room service
- Laundry service
- Babysitting service
- Multilingual staff
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Business centre
- Breakfast
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
APARTMENT KING BED ONE BEDROOMAPARTMENT • KING BED ONE BEDROOMAPT.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuest Henderson
APARTMENT KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuest Henderson
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Quest Henderson
100
reviews shown
Bevan
Great hotel in a great spot, very quiet.
Friendly staff and very helpful after I left my swipe card in the room. Buzzed me in and arranged for my door to be opened - thanks!
Would recommend and would stay again
Friendly staff and very helpful after I left my swipe card in the room. Buzzed me in and arranged for my door to be opened - thanks!
Would recommend and would stay again
David
Easy access, great ammenities
Chanell
Stayed for a concert was a lovely room
Fefiloi
Great stay
Sekove
Clean room. Heating was good. Perfect room.
sima
Had a great stay.
Alan
Great helpful staff fabulous room very clean
Duncan
Sadly the room is very dated and in need of some cleaning and painting. The paint is peeling off the walls in the bathroom. Not a good look for what should be a hygienic room.
Don't expect your room to be made up on the weekends. Perhaps they don't pay staff to be there.
Don't expect your room to be made up on the weekends. Perhaps they don't pay staff to be there.
Thomas
Clean room, friendly staff
Alec
Clean room
Diane
Paid parking was great and super helpful. Staff were friendly. Premises were well maintained, clean, and tidy. Kitchen was well stocked with utensils, towels were clean and soft and bed was super comfy and clean. Would highly recommend stay here.
Donna
Quiet and spacious but the room had a very odd smell.
Kathy
Good clean apartment. Not all electric plugs worked and basin was chipped.
Peter
Be mindful of parking as you need to book in advance for all off street parking, road was ok on weekends , good clean accommodation with easy check in and room even had a washer / dryer so good for longer stay.
M E
The staff were very helpful, and the accommodation had everything we needed, and was within a 10min walking distance to shops, supermarkets and restaurants.
The only downside was being charged an extra $10 per night for 2 single beds ( traveling with a friend for a concert) on top of the room cost which was $295pn ( due to the concert) on a room that was usually $180pn...
We were not told about the surcharge until after the room was non refundable, eapite booking 8 months earlier.
The only downside was being charged an extra $10 per night for 2 single beds ( traveling with a friend for a concert) on top of the room cost which was $295pn ( due to the concert) on a room that was usually $180pn...
We were not told about the surcharge until after the room was non refundable, eapite booking 8 months earlier.
emma
the room was way bigger than I expected, it was almost a mini apartment. room was nice. short walk to the trust arena
Mackylee
Room was clean, spacious, quite comfortable and warm. Close to stores and mall. I would definitely return to Quest Hotel.
Bee
Everything was good.
I was a bit worried about no free off-street parking but it worked out ok.
I was a bit worried about no free off-street parking but it worked out ok.
Jessica
Slept most of the time so I’m not sure if they had anything outside of the room like a pool or sauna, However they do have Parking which you can pay for which is $25 a night/day or they have free on street parking right outside from Friday night to Sunday.
Laurie
Stayed in a one bedroom apartment. It had everything you needed for a long stay, good sized fridge, dishwasher, cooktop, microwave, TV in the bedroom and lounge, washing machine and dryer.
Nice and tidy and clean.
Good location near shopping mall and not far from Henderson centre.
If you want parking make sure you book before you arrive as it is limited.
Nice and tidy and clean.
Good location near shopping mall and not far from Henderson centre.
If you want parking make sure you book before you arrive as it is limited.
Olwyn
Was easy to book, and collect room key even without staff present
Cam
Had an excellent sleep. Very comfortable.
Andrew
Great stay. Rooms were clean and serviced well. Facilities were a little on the older side but decent for the price. The listing said there was access to an off-sire gym but this was confirmed as false by the reception staff upon check-in. Location was also nice, walking distance to supermarkets, restaurants not too far. Parking was full but street parking from 6pm to 8am is free so worked out fine for me.
Cindi
Our apartment was clean and comfortable. We especially appreciated having laundry in our bathroom.
Sue
Spacious well equipped room; friendly helpful staff on day of arrival
Shazil
As usual the best in the west
Great location
Great location
Chris
Nice room
Brian
Clean room. We appreciated staff help with turning on air conditioning.
Shamus
Apartment was well equipped-
mary
Very clean , comfortable
Bit of noise from main road.
Receptionist efficient but please tell her to smile!!!
Bit of noise from main road.
Receptionist efficient but please tell her to smile!!!
Jamie
Room was very clean and tidy. Great quiet location central to shopping and eaterys
William
Nice clean room. Provided everything I needed. The staff were great. They helped by offering me a later check out time when my scheduled flight was cancelled.
Jenna
Easy to deal with, fit my purpose, good sized room and amenities
Teresa
Good value for money. Lovely reception person named Nick.
Phil
We had a great stay, staff were friendly and helpful. Happy to recommend this property
Kerrie
Good kitchen area with dishwasher. Washing machine and dryer fast and efficient.
Joseph
Nick and Thalia were both very helpful this weekend. Had a tough couple of days at the dentist and they helped accomodate and make things easy.
Fiona
Great location. Clean & tidy. Friendly, approachable cleaning staff.
Supattra
Very good
Karen
Nice and spacious. Spotlessly clean. Wouldn’t walk around this area at night, but other than that it’s great.
Joyce
Perfect location as it was really close to the West Wave Pool and nearby supermarket, suited my travel purpose. Spacious rooms and plenty of amenities, appreciated that there were kitchen utilities if needed too.
Paul
Shower broken
Hayley
Very comfortable bed
Luisa
Great job
Nicolieen
Overall good.
Ngatoto
The bed was comfy and the food wzs okay
I would of preferred a hit meal. But everything was awe. Thank you to Russell who gave a great service.
I would of preferred a hit meal. But everything was awe. Thank you to Russell who gave a great service.
Susanne
The room I stayed in this time was nicer, bed was comfier enjoyed my stay
Peter
Had a great stay. Was abit confusing with different messages regards to reception hours.
Gerald
Convenient location
Shazil
best location parking and shopping around
Sarah
Well equipped and clean room, staff were great
Kjesten
The rubbish bin had not been emptied when I checked into the room.
Tim
The hotel was close to the places we wanted to visit.
Luisa
Love
Rochelle
Central to a supermarket, clean. Friendly staff.
Joan
Absolutely a fantastic property. Your room has everything you want. It even has a washer and dryer.
Marthapearl
I liked the staff and their professionalism. They were very helpful and assisting.even the house keeping staff were friendly and helpful.i did not like having the same sheets on my bed for 7 days .. housekeeping usually change everything if they do housekeeping everyday
Phil
Very friendly staff, great room with all the amenities you need. Would highly recommend this accommodation.
Matt
easy
Bernie
The Quest was great, clean, convenient, comfy bed, good shower. Good check in, would recommend booking a park. The refrigerator was noisy so we turned it off over night
Robert
It was a pleasant stay, can’t complain.
Mama Puna
Clean rooms and well located. The staff were very helpful.
BENJAMIN
Overall, was a great stay, I had no issues, was a littlw dissapointed about the parking availablity and having to park at the wilson car park accross the road. I couldn't sleep thinking that someone might steal it lol thats why I give it 4 stars. If you dont have a car, its perfect.
Wayne
All good. I was in Auckland working and the Quest accommodation was superb in every respect. Great Staff in Office.
Tanya
Lovely room clean only downfall no on sight parking
Kaine
was an amazing place for me and my partner we both loved it. we will definitely be coming back!
Silovate
Excellent room service
Zandea
I was in need of somewhere to stay in the local Henderson area, that was convenient, safe, warm and provided a good night's sleep and I found this gem!
The amazing Quest Henderson staff made me feel right at home from the duty managers at the front desk, Thalia, Russell and Carol, to the handyman Tyler who maintained the building and it's facilities and the hard working room service staff Julie, Lalita and Samjhana. I also had the opportunity to meet and chat to Nick the hotel managing director. I mentioned to Nick that he had incredible staff that made this hotel studio apartments a home away from home.
I appreciated all your kindness, care, compassion, love and genuine helpfulness. You made my stay a memorable one. And I would highly recommend this hotel studio apartments to any of my family and friends. Keep up the amazing work. I appreciate you all.
The amazing Quest Henderson staff made me feel right at home from the duty managers at the front desk, Thalia, Russell and Carol, to the handyman Tyler who maintained the building and it's facilities and the hard working room service staff Julie, Lalita and Samjhana. I also had the opportunity to meet and chat to Nick the hotel managing director. I mentioned to Nick that he had incredible staff that made this hotel studio apartments a home away from home.
I appreciated all your kindness, care, compassion, love and genuine helpfulness. You made my stay a memorable one. And I would highly recommend this hotel studio apartments to any of my family and friends. Keep up the amazing work. I appreciate you all.
Zandea
The studio apartment I was in had everything I needed, i.e. fridge/freezer, oven, microwave, dishwasher, iron, washing machine and dryer. However, the exceptional customer service from all the staff from Thalia, Carol and Russell at the front desk and also the friendly, respectful and helpful cleaning staff like Lalita and Samjhana made my stay memorable. I appreciate your efforts and hard work.
Abby
It was close to the Trusts Arena.
Suzanne
Great stay
Great central Henderson location. We arrived late but after hours check in was easy.
Nice and comfy, and quiet. Loved that we had a kitchenette and there was also ac waging machine and dryer in the bathroom.
Nice and comfy, and quiet. Loved that we had a kitchenette and there was also ac waging machine and dryer in the bathroom.
Rozanna
Liked that u have everything u need especially a washing machine and dryer. And a good sized fridge.
Kekeatamaitai
Parking was good for wheelchair cars. But limited parking
Kekeatamaitai
Dryer did not really work. No instructions
Meghan
We had a great experience. Very easy and safe.
Piripi
Great service, really nice room and amenities. Would love to stay again when in West Auckland
Shanon
It was nice and cozy very affordable.
Quentin
Really good facility & real comfortable bed
Terri-Lei
Really liked the secluded area, nice and quiet.
Staff were very helpful and always smiling.
Staff were very helpful and always smiling.
Hamish
Excellent use of space in room. Very clean,tidy and quiet. Great vaule for money.
Verified traveler
Just ok
Room was nice. Bathroom was not clean and old/ needing freshening. Water pressure in the shower was very low.
Annamarie
Having a full kitchen makes it so easy to stay
Shazil
great location and very clean
Nicholas
Nice, simple hotel in West Auckland
Communication with hotel was good, on arrival had my car park clearly labelled so was super easy to find. Check in staff were excellent, friendly and explained everything we needed to know. Location was good, room was great including fridge and laundry. Only downsides for me was the comfort of that specific bed, mattress had 2 different sides and neither really comfortable for myself (one too bouncy and the other too firm). WiFi was a little spotty while I worked as well. Good value for money.
Gillian
Excellent bed, but the windows were heavily tinted which made it look dull and drab. The curtains hang badly.
Several people , including me, had difficulty with the \"keys\" and access instructions when desk not manned were not clear.
The double doors made access with bags very awkward.
Several people , including me, had difficulty with the \"keys\" and access instructions when desk not manned were not clear.
The double doors made access with bags very awkward.
Cole
Great stay, highly recommend.
Easy check in with great service, made everything smooth and simple. And even gave us tips of where to go and made conversation about the concert we were going to see. Room was completely clean and bigger than we thought it was going to be, shower water pressure was very good. Unlimited wifi which was fairly quick. Room service was also great. Overall I highly recommend staying here and would also recommend getting the parking for $10 a night as it definitely made life a whole lot easier.
Craig
Clean, goid size room and everything you need
Tessa
Good clean accomodation. Friendly staff. Lacks dining amenities.
Gerald
Quiet and convenient accomodation in Henderson . We will stay again .
Graeme
We were originally put into a studio although we booked a one bedroom apartment. It was quickly and efficiently resolved.
Martha
Area was convenient for our plans. Parts of the room shows wear and tear but was clean and well equipped. Downside was that the room wasn’t sound proof. We can hear car doors and people talking on the street in the evening. One time we heard luggage trolley in the middle of the night. Otherwise stay went as expected.
Taylor
Nice and easy to get into the hotel. Shops close by and in walkable distance.
Andy
Clean and tidy. Staff were very friendly and helpful. The extractor fan over the cooker was not working. It was reasonably quiet. Overall not bad at all.
Zachary
Perfect for what I needed
I had an appointment in the area early in the morning in the area, so was perfect for location for me. Comfortable and had everything I required.
Pete
Very close to all the amenities, and excellent service very helpful. Diffinitly recommend a return trip.
kori
Nice clean
Doris
Every thing rights there for your needs
M.
Perfect for whatvwe were doing.
Sandy
Helpful and friendly staff. Easy parking and quiet
Rochelle
Room nice. Parking easy enough to find. Price of room very good.
Location & surroundings
Quest Henderson
12 Wadier Place, 12, Auckland, New Zealand
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Quest Henderson
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