Name: Ibis Singapore Novena
Address: Irrawaddy Road, 6, Singapore, 329543, SG

8/10

Excellent

10 Jul 2026

Cedric

I have stayed at the Ibis Novena many times (a few times a year for many years) and don't recall the room windows every being cleaned. The hotel is comfortable, clean and well situated. Clean windows would be good. Thanks.

Self

10/10

Exceptional

25 May 2026

DEBORAH

All was very good. Our room is cleaned everyday. Staff are helpful and respectful
Very satisfied with everything...except the food since we are from the Philippines so there was not much choice in the array of food prepared but we understand the reason behind it. So, in terms of food, this is not our hotel to be. But thank you. We had a good 3 night stay. Good luck and more power..😊

Friends_and_family Friends

10/10

Exceptional

18 Feb 2026

Vincent

Clean room and friendly staff

10/10

Exceptional

14 Dec 2025

lyndon

Clean room, great staff

Partner

10/10

Exceptional

17 Nov 2025

Ricky

Clean room very helpful staff

Business

6/10

Pleasant

04 Nov 2025

Ma

Staff - excellent
Location - excellent, opposite zhongshan mall n near bus stops to novena mrt etc
Breakfast buffet - fine, but very crowded

Bad things:
First, power was disrupted 3-5pm so had to vacate the room n go out.

Secondly, aircon was down - room was stuffy all night. Staff simply said 'thats why we are servicing the ac now'.

Friends_and_family Family

6/10

Pleasant

27 Oct 2025

Choong Keen

The rooms are small and relatively dated. The staff from reception to the cleaners are courteous and friendly. Special mention to Sheng (manager) and Lulu (cleaner) who made our 2.5 weeks' stay very pleasant. Location of the hotel is the highlight; public transport (buses and metro train) is within walking distance and there are plenty of quality restaurants and eating places nearby. Overall, a pretty average accommodation for the money but located at a rather convenient spot.

Leisure Partner

8/10

Excellent

13 Sep 2025

Edgar

Business trip

Convinient

Business

10/10

Exceptional

14 Aug 2025

Stefano

Great hotel for being in singapore for 1 week! It is very basic but it has all the needs

Leisure

8/10

Excellent

14 Aug 2025

Elizabeth

Great hotel! It is not very centric to Singapore main attractions but it is very good for the price-value and the breakfast was amazing. I will totally come back to this hotel

Leisure Friends

8/10

Excellent

12 Jun 2025

Verified traveler

Value for money

Clean, quiet and location with food within walking distance.

Partner

8/10

Excellent

01 Jun 2025

Verified traveler

A not too bad choice for stay

Room was clean, the reception should inform the guest if they required any toiletries as they are only given at the reception upon request. Service was generally good.

Partner

4/10

Poor

28 May 2025

Haadrin

Not recommended for family

This property is ok for buisness trip not for family vaccation. There is no enough space in room fir family

Friends_and_family Family

10/10

Exceptional

03 Mar 2025

Verified traveler

great water pressure -super clean-everything good (adding a bidet would be great)

Friends_and_family Family

8/10

Excellent

07 Jan 2025

Annie Lay Hoon

Good location.
Friendly service
Enjoy our stay

Friends_and_family Family

8/10

Excellent

05 Jan 2025

ROYAL

One of Good Choices for staying in Singapore

Good experience to staying in this hotels

Self

8/10

Excellent

04 Jan 2025

Chong Shun

No comment

Leisure Family

8/10

Excellent

17 Dec 2024

Johnny James

Very clean and the staff was friendly and eager to help

Leisure Self

8/10

Excellent

21 Oct 2024

Alecxandria

My stay at Ibis Singapore Novena was great—clean room, helpful staff, and a convenient location. I would recommend it for a comfortable stay.

Leisure Self

10/10

Exceptional

20 Oct 2024

Verified traveler

The rooms were cramped as expected. But everything else was good.

Friends_and_family Family

10/10

Exceptional

14 Oct 2024

Kristina

A comfortable, compact room with good layou. Blackout curtains.

8/10

Excellent

23 Sep 2024

Batzaya

Good

Leisure Friends

6/10

Pleasant

17 Sep 2024

Verified traveler

Some 10 over people congregating near the lift. They were not waiting for the lift. It was very late in the night.
Next morning knock our door twice and very noisy.
First entering the room, latch was broken.

Partner

8/10

Excellent

15 Sep 2024

Caryl

A Nice & Cozy Room :)

Leisure Self

10/10

Exceptional

05 Jun 2024

Mukesh

Nice and friendly hotel

Business Family

10/10

Exceptional

15 May 2024

Noemi

A family fetaway

It is an amazing stay. Onlg issue is the smell of food stick in your clothes and body during breakfast. Can improve on exhaust system.

Friends_and_family Family

10/10

Exceptional

12 May 2024

Verified traveler

It is amazing.
The only thing is after breakfast, all the food smell stick to our clothes /hair and body.
Would be nice if there are more spread of food for breakfast.

Friends_and_family Family

8/10

Excellent

14 Apr 2024

Edrian

If you are looking for a place to sleep in and nothing else, this hotel is good for you.

It's walkable from Novena station but it's quite a distance. Not too bad though.

The rooms are small and feels quite cramped but it's comfortable enough for a good rest.

The breakfast buffet was alright as well.

In summary: It's decent.

6/10

Pleasant

25 Jan 2024

Danny C

Fair stay

It was fair hotel. Room is small. Wifi is very slow, cannot use for meeting.

Friends_and_family Family

10/10

Exceptional

15 Jan 2024

Soon Tee

Clean, comfortable bedding. Quiet room. But not very spacious. Housekeeping is excellent.

8/10

Excellent

23 Dec 2023

James

New part of the city for me. One ofmany malls across the street. Breakfast wasnt included in my reservation. It was 25 Sing dollars.

Self

2/10

Poor

15 Dec 2023

Francisca

Nothing unique. The rooms dull n banging on the doors. Aircon not cold took them 5 days to look into it. Will not stay there again

Leisure Friends

4/10

Poor

19 Nov 2023

Terry

Going Downhill

Very disappointed with the amenities provided, aside from having to request it! No hand towels, no soap(eco friendly reason?). As expected, room very small for twin beds!

Partner

10/10

Exceptional

12 Nov 2023

Eric

More places fir guests to sit at lobby

8/10

Excellent

19 Jul 2023

JEONGMIN

Clean

Leisure

8/10

Excellent

17 Jul 2023

Thessa

Stayed one week

Place was a bit of a walk to the train station but not too bad. Bus stop less than 5 minutes from hotel. Noted some places that can be cleaned further on my first night, I mentioned this to the housekeeping staff who addressed it promptly.

Hotel is more dated than in the pictures but staff has been lovely.

Friends_and_family Family

8/10

Excellent

17 Apr 2023

Sher Fei

WiFi is unstable, not really suitable for business trip purpose.

Business

6/10

Pleasant

27 Mar 2023

Hector

Habitaciones demasiado pequeñas. Propiedad muy lejos del transporte publico. Muchas subidas y bajadas para llegar al metro. 900 metros

10/10

Exceptional

11 Mar 2023

Joo Peng

Simple no frill room

Simple no frill room

Friends_and_family Family

10/10

Exceptional

12 Feb 2023

Sandeep

Nice residential area
Friendly staff
Property’s Restaurant could have better options

Leisure Self

8/10

Excellent

05 Dec 2022

Verified traveler

The room itself is quite basic, small but if you're out and about for most of the day then it's not that big of a deal. It's in a great location, walking distance from small shopping centres and public transport stops so you can get around easily.

Leisure Family

8/10

Excellent

13 Oct 2022

Nicholas

Staff very friendly and helpful

Business Partner

8/10

Excellent

26 Sep 2022

Verified traveler

Noisy otherwise a perfect hotel

It s a perfect place to stay in terms of location. The staff are friendly and provide very good service too.
But almost every late night and also around1 am to 3 am people are talking loud along the corridor disturbing the sleep and peace.
Cannot understand why those people stay at the corridor talking instead of going down to the lobby.
The second night of our stay, a child was crying at around 11pm and then 3 am. We empathised. But then a lady started shouting very loud at the child like nobody s business.
I did not have good sleep almost every night because of these noises from inconsiderable people.
I hope the management would do something about this.
Like advising guests conduct during the night.
.

Partner

8/10

Excellent

27 Aug 2022

Chirantan

Okay location and decent rooms by SGP standards, but otherwise this is more of a motel than a hotel

Business Self

4/10

Poor

20 Aug 2022

Bonnie

bed matters are old and in bad conditions, pillows were dirty and smelly and blanket were dirty and smelly too.

Leisure Family

4/10

Poor

20 Jun 2022

Lee

Poorly maintained - had allot of students in there which was banging doors and generally noisy. Due to all the hard floors (fake wood) this meant sound travelled.

The exterior of the building was dirty see attached picture of the windows.

Business Self

8/10

Excellent

25 May 2022

PILIB

Older IBIS property situated in Novena, a mainly residential area just outside central Singapore. Easy transportation to the centre by subway, bus or taxi (10/15 minutes). The rooms are small but clean and well-maintained and there are plenty of bars and restaurants in the immediate area and a big mall just across the road. Given how exensive Singapore is now, it´s good value for money

Business Self

6/10

Pleasant

01 May 2022

Owen

Pros Located in nice area. Had a room with 3 beds at reasonable price.
Cons: Soap dispenser for sink was empty, toilet paper roll was almost all used with no spare and light over shower was dead upon arrival. They advertised free handy phone that wasn't there.

Leisure Friends

6/10

Pleasant

03 Apr 2022

Pak-Ming

The staff of the hotel is very friendly and helpful. For example, May (from housekeeping department) gave me a towel that wasn't given by default. And Yen Wei (from Reception) helped me print out some important documents related to a COVID testing conducted in Singapore.

However, the internet speed is extremely slow and unstable for video chat or watching Youtube. I have to call the hotel to restart their router every day. The speed may be improved a little bit after restarting, but it's still very slow in general. But in the last two days of my stay (around early Apr, 2022), it seems that the internet is slightly more stable (not sure if anything was improved).

Lastly, there may be some small, but acceptable, noise (from other guests) in the early morning. Probably, they are checking out or leaving their hotel room.

Leisure Self

8/10

Excellent

14 Mar 2022

Chung

It is in good location and the room is clean, but the fridge is too small.

Self

8/10

Excellent

28 Feb 2022

Chung

Very good location. The fridge is too small and no microwave oven.

Self

6/10

Pleasant

11 Feb 2020

KT

The air-conditioning in the room was poor, even after complaint. The aircon system is centralised (all in the name of being environmentally friendly) so there is nothing one can do if it is too warm or too cold.

Leisure Self

10/10

Exceptional

11 Feb 2020

Christine

The bed is comfortable. The hotel staff is friendly and helpful.

Friends_and_family Partner

8/10

Excellent

06 Jan 2020

YMChin

Its at a quiet part of the city - not too far from nearest MRT (comfortable distance that made for a nice evening stroll).

Friends_and_family Family

10/10

Exceptional

24 Dec 2019

Verified traveler

Nice Accommodation and Location, and service is good.

Business_and_leisure Self

10/10

Exceptional

23 Dec 2019

Kim

Great location
Great outlook
Quiet and very comfortable

Business

8/10

Excellent

21 Dec 2019

TJ

Nice hotel, spacious family room, in-room toilet needs maintenance (water leaking from basin), quiet room, good location, value for money

Business_and_leisure Family

2/10

Poor

24 Nov 2019

APV

Attitude at check in, dirty premises (hallways), breakfast staff is not paying attention to guests

Business Family_with_children

10/10

Exceptional

18 Nov 2019

Danny

Location

Location was good with food and supermarkets nearby. Service staff were very good and helpful. Room was clean and comfortable. Also walking distance to Novena Square and MRT.

Friends_and_family Friends

8/10

Excellent

07 Nov 2019

Verified traveler

Close to shops so that was a bonus, a bit far from the MRT but they have a shuttle to and from every half hour

Leisure Friends

10/10

Exceptional

27 Oct 2019

Verified traveler

Great stay!

Great location. Close to shops, transport etc. Hotel is clean, rooms are good size, beds are very comfortable and staff are helpful and courteous.

10/10

Exceptional

27 Oct 2019

G.Burkhard

Great value for what you pay. As a regular for years, I will return many more times. Cheers.

Self

10/10

Exceptional

20 Oct 2019

Verified traveler

Strateguc lication and the shuttle bus to MRT is good.

Business_and_leisure Partner

8/10

Excellent

13 Oct 2019

Mrs.Ong

Overall is good especially the cleaner from 7th floor is very helpful and polite.
Except the sound proof from corridor is very bad.
Can't sleep well due the noise sound from the corridor from the night 2 onward.

Friends_and_family Family_with_children

8/10

Excellent

29 Sep 2019

Verified traveler

Good value; rather noisy; obliging staff; handy bar

Business Partner

8/10

Excellent

23 Sep 2019

Verified traveler

The hotel is located in the suburbs away from transport so the onsite bus going to the mrt is a big tick. There are plenty of food places nearby so this is another big tick. The facilities and cleanliness is on par with other hotels so overall a nice place to stay that’s not far away from the hustle and bustle of downtown Singapore.

Leisure Friends

8/10

Excellent

10 Sep 2019

Arumugam

Pleasant experience

Stay was good

Partner

10/10

Exceptional

09 Sep 2019

Sharifah

It was super clean. Even though the room wasn't super spacious, it had everything i needed and in excellent condition!

Leisure Family

6/10

Pleasant

26 Aug 2019

Rani

No help on arrival and departure

There was no one to assist with the luggage. I was alone with three small packages had to manage on my own.

8/10

Excellent

23 Aug 2019

Verified traveler

The location is good. It is around a lot of eateries with local food. It is also very near to some shopping malls like Novena Square and Velocity

Friends_and_family Family_with_children

10/10

Exceptional

18 Aug 2019

Visitor234

Near eateries. Comfortable and friendly staff. Breakfast can be improved.

Business Friends

8/10

Excellent

13 Aug 2019

Arumugam

Shirt n sweet stay. Thanks

Friends

8/10

Excellent

09 Jul 2019

Ted

Nice n cosy

Partner

8/10

Excellent

23 Jun 2019

BM

Free parking
Quiet and easy check in
Despite losing card staff was helpful

6/10

Pleasant

03 Jun 2019

Verified traveler

The tap water quite small & the design of the glass too narrow. It's difficult to fit for bigger size body. The dustbin should put in a plastic bag, its look more tidy & clean

Leisure Family_with_children

8/10

Excellent

18 May 2019

Verified traveler

Overall a B rating for my stay

above average comfort and quiet room. Some mold in bathroom and bed sheet was not changed.

10/10

Exceptional

16 May 2019

Verified traveler

Clean, excellent service.
Would be great if their shuttle service is available at earlier times like week days and also during lunch time.

Leisure Friends

8/10

Excellent

19 Apr 2019

Verified traveler

Customer service was good, attentive and personal. Care taken to fix issues.

Friends_and_family Family

8/10

Excellent

07 Apr 2019

Verified traveler

Nice n convenient

Quite a decent environment with shops n restaurants around within 5 mins walk. Metro station is a bit far but bus stops nearby could be another option. Room is facing the other high rise buildings so don’t expect good views. Overall quite clean n convenient for a short stay!

6/10

Pleasant

07 Apr 2019

Verified traveler

ok for price offered. near to town area. not close to mrt.

Business Friends

8/10

Excellent

01 Apr 2019

Gabriel

Great stay, will be back again!

Clean and comfortable

Partner

2/10

Poor

28 Mar 2019

Verified traveler

Not in Novena it’s in Balister property is old no pool or gym

Leisure Self

10/10

Exceptional

18 Mar 2019

Ted

Awesome

Keep it short ... awesome bed n clean.

Partner

8/10

Excellent

11 Mar 2019

Verified traveler

The room is decent. Compared to several other hotels with the same price, Ibis is better, although there is one or two which is better.
But the view from room 203 is exceptionally good.
The restaurant is good, the food is good, and the staffs tried their best to accommodate what we asked.

There is no slipper in the room, so it's rather inconvenient.

Business Self

8/10

Excellent

05 Mar 2019

Verified traveler

It served my purpose a short stopover.it was quiet to want to have good rest.

Friends_and_family Family

8/10

Excellent

24 Feb 2019

Verified traveler

Clean, good value and good location for getting around Singapore

Business Self

6/10

Pleasant

16 Feb 2019

RA

Very basic. Location quite misleading - more accurate description would be Balestier rather than Novena, in my view.

Business Self

8/10

Excellent

13 Feb 2019

S

Requested for high floor eg. 9 -10 while checking in. But was given a mid floor without the courtesy to let me know that no room for high floor. The lady staff just pass me the room key did not even brief me the room number or any other details although it stated a small hand written room number. No free bottle water, toothbrush, slippers in room but offer 2 nice looking stirrer. Why don't use the cost of the stirrer to replace with toothbrush? Rooms are just OK. But I think some other budget hotel with lower cost around the same area should be a better choice as the room standard are almost the same and even provide toiletries and bottled water.

Leisure Self

8/10

Excellent

03 Feb 2019

Verified traveler

Pretty good

Great location, nice staff, especially the shuttle bus uncles, helpful and efficient. Rooms are a tad too small but overall fine.

Partner

8/10

Excellent

03 Feb 2019

Verified traveler

Property seems to be ok. Nothing really out of the ordinary.

Leisure Self

4/10

Poor

10 Jan 2019

Verified traveler

Bad experience in ibis Novena, Singapore

We booked a triple room for 3 adults. The room is actually slightly in similar size of a standard room with one added bed. All 3 beds are packed together side-by-side without any space in between. We all needed to climb in/out the bed from the end of the beds (about 2 foot to hit the TV which was mounted on the wall)! The shower glass door was tilted and could not be opened. Bedding and floor was dirty and the room was smelly! Obviously, it had not been cleaned or used by customers for a long time. I called the Concierge to fix the problems or to change the room for my family immediately. The concierge staff responded that \"there is not other cheaper room at the moment!\" I didn't understand what he meant and insisted that the toilet could not be used at all. At the end, 3 constructors came in and agreed that the shower glass door could not be fixed in a short time. Hence, we were given a room changed. The 2nd room that we moved in was in the same small size (hardly be a triple-room for 3 adults), the desk top phone was missing and I reported to concierge immediately to avoid any unexpected charges. Poor hotel management, very disappointed.

Family

10/10

Exceptional

08 Jan 2019

Verified traveler

The hotel staff provides with a handy internet enabled mobile phone with unlimited international calling which was really helpful during my stay.
What I was surprised is that the bathroom didn't have any lock in a family room.

Leisure Family

10/10

Exceptional

29 Dec 2018

Verified traveler

Quiet & peaceful surrounding. A few minutes walk to Novena Square. Novena MRT Station is at Velocity Mall

8/10

Excellent

14 Dec 2018

Verified traveler

Very clean. Room is a little small for 3 people. However, the staff were friendly and professional. Great experiemce. I will come back to stay in the future.

8/10

Excellent

07 Dec 2018

KYC

Close to MRT and the shuttle service to it. Lots of eateries and shopping around.

Leisure Partner

8/10

Excellent

04 Dec 2018

Eng Guan

Convenient location

Great location, good local food within 50m, conveniently near subway and shopping malls and friendly staff

8/10

Excellent

03 Dec 2018

Lin

Convenient location to bus stop, train station and central shopping area.

6/10

Pleasant

01 Dec 2018

Verified traveler

Walking distance to Novena mrt. A few good eateries nearby. Room very small no space to put luggage. Good for single travellers.

6/10

Pleasant

18 Nov 2018

RichardO

When we checked in everything went very smooth. Staff are friendly and they even upgraded us so we were thankful. Everything was great on our first day. However, on the second and third night we had a problem on the aircondition. Even if there’s a controller in our room it’s no use we have to call the front desk since they have the main control just imagine at the middle of the night not having aircondition started to sweat and all you want is just to leave the room. They asked us to move to a different room but at the middle of the night my partner decided to stay. Eventually after few calls they’re able to adjust a little the temperature which is bearable for you to sleep. This was a nightmare and horrible experience. Thank you though for the surprise birthday cake.

10/10

Exceptional

10 Nov 2018

Selvam

Getting a cab in the morning can be challenging