Name: Royal Hotel Carlton
Address: Via Montebello, 8, Bologna, 40121, IT

10/10

Exceptional

05 Aug 2026

Rodrigo

Clean room and the staff were very accommodating

8/10

Excellent

04 Aug 2026

Michelle

The location of this hotel was fantastic! However there were huge spider webs in our room. There were no rooms to change too so they cleaned and sprayed them. The fumes made it worse. Not the best experience unfortunately. I love giving 5 star reviews and debated even leaving a review. However I think it's something that others should know.

10/10

Exceptional

04 Aug 2026

Michelle

Excellent breakfast at a reasonable price. Room was very quiet. Location was very central.

10/10

Exceptional

04 Aug 2026

Paul

Very friendly staff and nice to come into an air conditioned space after a hot day sightseeing.

10/10

Exceptional

02 Aug 2026

CARMEN

No hotel room slippers, but not a big deal for me!

10/10

Exceptional

01 Aug 2026

Roberto

Old Italian charm. Great hotel and location.

10/10

Exceptional

31 Jul 2026

Samantha

The staff was very friendly and helpful. The hotel bar was wonderful and so was the breakfast. The location was perfect for exploring the city center.

10/10

Exceptional

29 Jul 2026

Samuel

It was really a ROYAL hotel- the facility, food, rooms and the staff were all great.

10/10

Exceptional

29 Jul 2026

Samuel

Great restaurant

10/10

Exceptional

29 Jul 2026

Stacey

Beautiful hotel!! I would stay here again. Quite a grand entrance and lobby area. The room was perfect, standard double. It was a good size. The staff were all friendly and helpful. The breakfast was delicious with plenty choice. Not far from the train station and walkable to the centre. Very clean. Bologna was a beautiful city and I would recommend staying here.

10/10

Exceptional

28 Jul 2026

Jerzy

Everythinks was perfekly

10/10

Exceptional

28 Jul 2026

Noel

Quite luxurious inside. Room was very clean. Breakfast was incredible. Easily walkable to a lovely park and downtown squares for shopping/eating. Staff was very helpful to my non-Italian speaking family. Would definitely stay again.

8/10

Excellent

27 Jul 2026

Kerryanne

It was a true 4 star property but the area was shady, a lot of homeless people/ drug users etc. it was however close to everything.

10/10

Exceptional

27 Jul 2026

Sandra

Great stay!

6/10

Pleasant

27 Jul 2026

Julie

The rooms were very spacious and the bar was great. My daughter and I had drinks there last night and they brought a whole selection of snacks that we grazed off of. It was a nice perk. Even brought out fresh bruschetta.

Regarding the restaurant, Spoon, we were underwhelmed. The price was very unreasonable in my opinion for the food selection that was provided. The food itself was ok - the soup I had was vegetable with a clear broth, no real taste (bland). The waiter provided gluten free bread that was still packaged and I couldn’t even get one open. We were the only ones in the restaurant, celebrating my birthday so I was really looking forward to this. Throughout our meal, the lights flickered constantly and a repairman even came in to work on fixing them (actively) while we were trying to have dinner. When I asked for coffee with my dessert, the waiter seemed bothered and said it would come after I finished dessert. I hinted that it was my birthday and he didn’t really acknowledge although he did later walk by with a handful of candles (not for me). Once I got the bill, I was flabbergasted. It was not the best night but we chose to try and keep a smile on our faces due to the occasion.
The hotel itself is very outdated, I’m sure it was top notch in the 1980’s, Our room was nice with large windows and comfortable beds. I was very surprised there was no outdoor pool and apparently there was an indoor pool but guests weren’t allowed to use it?

10/10

Exceptional

26 Jul 2026

Todd

Good location for walking to local restaurants and bars. The staff were friendly and helpful.

10/10

Exceptional

25 Jul 2026

John

Booked this hotel for a couple of nights to visit Bologna. Its location is good for the station and old town. The room was spacious clean although a bit dated you couldn’t fault it. The breakfast was everything you could want served in a lovely room. I have no problem recommending this hotel.

10/10

Exceptional

24 Jul 2026

Carmen

Beautiful hotel, great location and very helpful courteous staff. Enjoyed it so much circling back for another few nights.

10/10

Exceptional

23 Jul 2026

Cher Shing

Front desk staff were friendly and helpful, especially the lady. Room was spacious and well maintained. Aircon worked very well at the right setting. Great experience!

Self

10/10

Exceptional

22 Jul 2026

Megan

This place was nothing but opulence. Glittering chandeliers and velvet and Terrazzo and oil paintings. Very nice bathroom. Great view, comfortable bed. Opt in for the buffet breakfast, it was great.

10/10

Exceptional

21 Jul 2026

Charlie

Excellent hotel, nice and clean. Reception and bar staff were incredibly welcoming and friendly, we did find the cleaning lady to be rude when we extended our stay, which is the only negative I could give the hotel. Hotel is well located, could reach the centre and the train station in 15 minutes or less, lots of shops in the surrounding area too. Highly recommend.

Friends

8/10

Excellent

21 Jul 2026

Quan

This is hotel has good value in relative to it rating
Good price and the room is good and it amenities
I recommend this hotel as a good value hotel

Partner

10/10

Exceptional

21 Jul 2026

Julie-Ann

Hotel is lovely and a good location to the city centre and train station. The breakfast was very good.

Friends

8/10

Excellent

20 Jul 2026

Steven

Very attentive customer service. Everything was a grade more than expected.

Partner

10/10

Exceptional

20 Jul 2026

Keith

The staff was very helpful

Family

10/10

Exceptional

20 Jul 2026

Matt

Nice hotel close to the train station and the town centre. Large room with slightly dated wallpaper that had some staining. Walls are a little thin and WiFi was spotty the further up you went. Staff were very helpful and friendly.

10/10

Exceptional

19 Jul 2026

Gail

Great hotel and good location with a 10 min walk to Pizza Maggiore where a lot of sightseeing is located around. Good gym, nice bar staff and very clean and comfortable rooms. Will definitely stay again.

Friends_and_family Friends

10/10

Exceptional

19 Jul 2026

Martin

We had a marvellous stay. The staff were excellent. A great location and a lovely toom which was upgraded for our anniversary.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Sunil

Overall excellent experience

Self

6/10

Pleasant

17 Jul 2026

Thanh Hoa

Run out property. Floor laminate separating. Expensive because overpriced.

10/10

Exceptional

15 Jul 2026

michelle

Hotel was a great location. Room very comfortable
. Desk staff very helpful. Highly recommended.

Family

8/10

Excellent

15 Jul 2026

Mark

Was a really neat hotel, stepping back in time but with intentionality. It was really cool. Breakfast was provided, many options and good coffee. Conveniently located with 5-10 minute walk to the train station and about a 10 minute walk to the city hub of restaurants/activity. Would absolutely stay here again.

2/10

Poor

14 Jul 2026

Robert

I accidentally booked two nights at the Hotel Royal Carlton. I only intended to book one night. It was first brought to my attention when I checked in. I explained that my flight back to the U.S. was departing in two days and I already had a room in Milan the night before my departure since that's where my flight was leaving from. I asked them to refund the second night under the circumstances since I couldn't stay with them. They refused. They said I had booked it and it could not be changed. I urged them to reconsider since I'm on a budget and couldn't afford to pay for a second night when I wouldn't be staying there. They again refused. I did not stay there the second night, but paid for the room anyway. I was very disappointed in the way they handled this.

Self

10/10

Exceptional

11 Jul 2026

Veronica

The entire property was just well taken care, and everyone was helpful and polite. I stay one night and was great. Everything I did it walking distance.

Self

10/10

Exceptional

09 Jul 2026

Lisa

Spacious and clean rooms. The lobby and bar are very chilled and a lovely space to cool off after a hot day in the town

Family

6/10

Pleasant

08 Jul 2026

Jessica

The AC was not cold enough in our room. We had to call for a fan

Partner

10/10

Exceptional

07 Jul 2026

Ann or Tom

Fabulous buffet breakfast with great vegan and nonvegan options

Partner

10/10

Exceptional

07 Jul 2026

Les

……………………………………………………………..

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Grace

Staffs were kind and helpful

Friends

8/10

Excellent

03 Jul 2026

Troy

One of the reasons I booked this hotel was because of the €20 food and beverage credit that I assumed I could use for the breakfast buffet. You cannnot. You can use it at the restaurant and bar for lunch or dinner, but not the breakfast buffet. Expedia should have mentioned this. The hotel is old and the decor shows it. The rooms are dated but comfortable. It’s in a good location but I honestly would not stay here again.

Self

10/10

Exceptional

01 Jul 2026

Angela

Excellent hotel. Traditional decor was beautiful! Not a soulless minimalist box. Courteous and gracious staff. Highly recommend.

Self

10/10

Exceptional

29 Jun 2026

Kim

The hotel far exceeded our expectations. It was beautiful inside, the rooms were very spacious with everything you would need, and more. We even had a cute balcony over looking the garden (just a shame there weren't any chairs to sit out on!) The beds were very comfy and even though the room was set up with two single beds they were a large single. Only negative point- We had a small issue with the shower screen leaking water onto the bathroom floor, but moving the shower head to a different position solved it. (Though long term it does need a rubber seal)
The hotel is in a good location, we chose it as it was close to the station but equal its a short walk to the centre and main sight seeing areas.
Final the breakfast!!! I have never seen so many options on a continental breakfast, and it was a so delicious too.
We would all highly recommend this hotel and would return without hesitation.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Jamie

Classy hotel, early check in was provided which was a massive help!! Breakfast had a good selection to choose from, and the hotel was in a really great location.

10/10

Exceptional

29 Jun 2026

Jessica

This is a l

10/10

Exceptional

28 Jun 2026

Jennifer

Lovely old style but glamorous hotel. Easily walkable to main attractions, but in peaceful location. Excellent breakfast. A great spot for a lovely break.

Self

10/10

Exceptional

27 Jun 2026

Laura

Highly recommend this hotel! It was very reasonably priced so I was a bit nervous that it would be too good to be true, but it was absolutely lovely! We were able to walk there from the train station and cafes, restaurants and shopping were all within walking distance. We booked both a king size room and a twin room. Both were spacious, beautifully decorated, and clean. We only stayed for one night. I wish we could have stayed another so we could have experienced the breakfast, which I heard from other guests, was spectacular. We arrived early in the morning, well before check-in time, but one of our rooms was actually ready and they allowed us access to the room immediately. The staff was very friendly and accommodating. They also helped us book a van to get us and our many pieces of luggage to the airport very early in the morning. Can’t say enough good things about this hotel! You will not be disappointed staying here.

10/10

Exceptional

26 Jun 2026

Maritza

Clean and convenient hotel. Breakfast had many options. Staff was very helpful.

Business

10/10

Exceptional

26 Jun 2026

Timothy

Superb all round- we will use again for sure

Partner

6/10

Pleasant

23 Jun 2026

MAYUMI

The room was old and needs updating. The area around the A/C was dirty, and the shower door was broken. At check-in, we were charged extra for our teenager because I booked her as a child, following Expedia’s booking instructions. However, the hotel staff said she did not qualify as a child. I contacted Expedia to complain, but nothing was resolved. If you are traveling with teenagers, be careful when selecting the “child” option during booking, as you may be charged additional fees. Overall, I was disappointed with this hotel and would not stay here again.

Family

10/10

Exceptional

23 Jun 2026

Tiffany Nicole

Lovely hotel with a nice spa, which was a great way to end our two week vacation before flying back home.

Family

10/10

Exceptional

23 Jun 2026

Bahman

very nice hotel with friendly staff

10/10

Exceptional

22 Jun 2026

Jolanta

The staff was very helpful.

Friends

8/10

Excellent

21 Jun 2026

Mark

The Carlton is a beautiful property inside, with gorgeous decor and artwork. We stayed here on two separate overnight stays in June 2026 and did not really observe the exterior. The staff were all efficient and most were quite friendly. One point to note is that there is no drinking water available in the common areas. If you’re traveling here in the summer and have to wait in line to check in once you arrive (very likely) you might wish you had brought a bottle of water along. They do have a bar on the first floor where you can buy drinks, but it was not always staffed.

The rooms are great. Our rooms only had handheld shower heads, so I suspect that’s the norm throughout.

They will hold your luggage in storage. We walked to and from the train station with our luggage in tow and found that “doable”. There weren’t any significant slopes, but the terrain is not all smooth. I wouldn’t want to push more than one piece of luggage per person. There are a lot of crowds near the train station pushing luggage. FYI.

Know that strikes are common in Italy. All manner of things we all come to take for granted might not be available when you need them. We arranged in advance with the hotel for a private car to take us to the airport on our departure day. It was expensive, but worked perfectly.

All in all, we found this to be a really nice place to stay and would happily stay here again.

Friends_and_family Family

2/10

Poor

19 Jun 2026

Xiaofang

We arrived very late, around midnight, and immediately encountered a serious water‑leaking problem in our room. Water was pouring from the closet ceiling and running down onto the carpet — not a small drip, but more like heavy rain for 30 mins. We called the reception, and a technician came to check. He told us the leak was caused by the AC system and instructed us not to use the AC for the entire night. Instead, we were given two fans.

We asked for a new room, but the reception told us the hotel was fully booked and that the manager would not be available until 7 AM. However, no one contacted us at all. By 11:30 AM next day, I went to the reception myself, and their attitude was simply, “Yes, that happened, but there’s nothing we can do.”

As a result, we had to stay the whole night in a room with water leaking from the ceiling, wet carpet, and no AC, while the temperature was around 80°F (27°C). To make things worse, they told us they couldn’t do anything because we booked through Expedia.

This was extremely disappointing. For a hotel of this level, I expected much better service, communication, and responsibility. Expedia, pls contact me for the video and photos.

Family_with_children

10/10

Exceptional

18 Jun 2026

David

Excellent hotel in a great location, 8 mins walk from the rail station and only 10 mins to the fabulous old town.
The hotel is in a traditional style in very good condition and spotlessly clean. The room was quiet, spacious and had great air conditioning- a must in the June 35*C heat of Bologna!
We took advantage of the €20 room credit and took evening meal in the restaurant. Both food and service was again excellent. Having only stayed for one night we left our bags with the hotel concierge to further explore Bologna after Check out. I would not hesitate to stay at the Royal Carlton if again in Bologna.

Partner

10/10

Exceptional

18 Jun 2026

TAIANY

Great hotel and conveniently close to everything

Self

10/10

Exceptional

17 Jun 2026

Craig

Nice hotel.

Partner

10/10

Exceptional

17 Jun 2026

james

Lovely hotel in a good location. close to main rail station and a short walk to Piazza Maggiore. Hotel has a nice bar area and Spoon restaurant serves excellent food.
Staff were all pleasant and very helpful.
We stayed in the junior suite which was extremely spacious and well presented.

Partner

8/10

Excellent

16 Jun 2026

Sheila

Beautiful property close to amenities only hiccup was we had a food credit we thought we could use for breakfast buffet o ly to be told after it was only good for the bar and restaurant.

Friends

8/10

Excellent

16 Jun 2026

stefan

good location, reception staff nor very friendly

Partner

10/10

Exceptional

15 Jun 2026

Mathew John

Extravagantly decorated hotel. Our suite was huge and richly furnished.loved staying here past 2 days.

Partner

10/10

Exceptional

14 Jun 2026

Nidia

This hotel was a big WOW! We thoroughly enjoyed our stay at it. It is beautiful adorned with marble everywhere one looks. The room was spacious and the breakfast outstanding. If you need a place to stay, this is it!

Family

10/10

Exceptional

14 Jun 2026

Michael

Easy walk to center of town. As an American, the only thing I missed was a washcloth. There was a safe and a minibar. One still and one carbonated water was replaced everyday. We would stay here again.

Friends

10/10

Exceptional

13 Jun 2026

RAMI

An excellent hotel close to the center

Partner

8/10

Excellent

08 Jun 2026

Kulbir

The room was more spacious then we expected. Washroom a great size, not a fan of the glass wall in the shower. A curtain or longer barrier would be preferred as the shower just sprayed in to main area of the washroom, so unessarily wasting a large bath towel on the floor that just got soaked. The restaurant was a great option for dinner, prompt and helpful suggestions. Catered well for gluten and dairy options at dinner. Overall a good option.

Partner

6/10

Pleasant

07 Jun 2026

Laura

Poor service, long wait to check in and check out. Bar service so poor we gave up. Hotel is more focused on the various conferences than guests.

Partner

10/10

Exceptional

05 Jun 2026

Jordan

Good clean hotel close to the train station. Hotel staff was very accommodating providing a charger for are North American device charges

Partner

10/10

Exceptional

04 Jun 2026

deeshit

Angeli at reception was very helpful and knowledgeable

Friends

8/10

Excellent

04 Jun 2026

Mary

I was hoping that bottled water would be offered to guests gratis.

Partner

10/10

Exceptional

03 Jun 2026

Ayanna

Excellent customer service

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Wendy

Location and clean room.

Partner

10/10

Exceptional

03 Jun 2026

patricia

Room was huge we got a suite; the bathroom was very spacious. We had two balconies and the living room area was extensive. Furniture in that room needs updating but we weren’t there much but appreciate the space. Walking distance to Center. Breakfasts could have had more alternatives but was enough for those who eat pastries and cheese in the morning. The coffee was tough to drink. Overall loved it

Partner

10/10

Exceptional

02 Jun 2026

Amir

Excellent hotel, quiet area, large rooms, clean, helpful staff, walking distance to town center and to train stations. This hotel is the full package. Will use it again when traveling to bologna.

Partner

10/10

Exceptional

02 Jun 2026

Anthony

Very impressive property that is centrally located

Partner

10/10

Exceptional

02 Jun 2026

Charles K.

The location was excellent, the room was large and well laid out and the public area was elegant.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

William

Not much to not like…very friendly and professional staff, the hotel is spotless and quite elegant and the hotel restaurant offers great food and service. The hotel is easily within walking distance to the train station and central square.

Partner

8/10

Excellent

01 Jun 2026

LUIS ALBERTO

Although we got the suite, it is REALLY old, the bathroom is comprised of a bathtub and a separate shower. The shower is as dark as it can get. It was a weird configuration. Must have been a great hotel back in the nineties. The rooms are really old. BUT A/C worked perfectly.

Breakfast was simply AMAZING. Loved it all the way.

No modern hotel, needs a real revamp.

Partner

10/10

Exceptional

31 May 2026

Tanakom

Great hotel, good location, friendly staff.

Friends_and_family Family

10/10

Exceptional

30 May 2026

fabienne

Tres bon petit déjeuner très copieux, le personnel accueillant, les agents de sécurité par contre devrait avoir plus le sourire. Les gens responsable du parking très chaleureux et souriant
La chambre grande est propre mais les moquettes devrait être changé car abîmé par endroits
Le bar impeccable

Partner

10/10

Exceptional

30 May 2026

Brian

Room and bed was wonderful. Level of opulence might seem dated to some travelers but as senior citizens on vacation we thought it was beautiful. The buffet breakfast was the best we've ever experienced in any country. Dinner at the \"Spoon\" Restaurant on site the previous night was delicious too and our waiter had excellent suggestions. Close to train station (walkable if you're under 50, but we elected to take a cab). Lots of urban bustle a block away but hotel was on a quiet side street so we slept very well, Would highly recommend if you don't mind being in busy urban crowds when you hit the streets for a walk, shopping or a meal. Loved it!

Partner

10/10

Exceptional

28 May 2026

Duncan

Suite was very large and well laid out.

10/10

Exceptional

28 May 2026

Yajaira

Excellent hotel. Great location. Close to the train station and the downtown. The hotel is very clean. Recommend 100%.

Partner

4/10

Poor

27 May 2026

chenghua

It is so difficult to get the front seat by phone. The line 9 is no one there to answer the phone

Self

10/10

Exceptional

26 May 2026

Harold

Conveniently located, upscale, easy parking, but WiFI access poor.

Partner

8/10

Excellent

26 May 2026

Guangjun

Good hotel overall.
Room has decent size. Like the bed and bathroom.
Cover of Sofas in the room need to be washed regularly

Family

10/10

Exceptional

26 May 2026

Holly

Beautiful Hotel. Convenient location

Partner

10/10

Exceptional

26 May 2026

Paul

The hotel was excellent. The room and the bathroom were clean and well provisioned.

Partner

10/10

Exceptional

25 May 2026

Walter

Great location with great balcony views

Family

10/10

Exceptional

25 May 2026

Catherine

Beautiful property with squeaky clean rooms and excellent restaurant

Friends

10/10

Exceptional

24 May 2026

Venetta

Very elegant old elegance.

Partner

10/10

Exceptional

23 May 2026

Philip

Good location and our room was spacious. Breakfast was included and had a nice variety of choices. Good value for the money.

Friends_and_family Friends

10/10

Exceptional

22 May 2026

Linda

Nothing to dislike. Didnt use facilities or bar/restaurants, so cant comment on those.

Partner

10/10

Exceptional

21 May 2026

Marc

Nice hotel in a great location, plenty of car parking available as well. Food in the restaurant was very nice with very helpful waiters

Self

10/10

Exceptional

21 May 2026

Lucy

Excellent room, immaculate and great location! Also breakfast was perfect - so much choice!

Friends

10/10

Exceptional

21 May 2026

Konstantin

Above and beyond! Will definitely stay again next time I’m in lovely city of Bologna

Self

10/10

Exceptional

20 May 2026

Valerie

The air conditioning was set to 22 degrees which is hot for us but the hotel provided us with a fan.

Partner

10/10

Exceptional

18 May 2026

Kevin

The breakfast was fabulous fresh and the best selection of food we have ever had
I feel the room we had could have been taken care of a little better, the floor boards were detaching from the wall, walls were dirty.

Partner

10/10

Exceptional

18 May 2026

Peter

Great location and excellent value

Self

10/10

Exceptional

17 May 2026

Jeffrey

Well-located hotel within a short 7 minute walk to Bologna Centrale. The rooms were well-appointed with all of the amenities you’d need. The room was very clean, very spacious and very quiet. While the bed was comfortable, the pillows were not equally as comfortable. Staff was friendly and helpful with our requests, including assisting us with a van to the airport. The WI-FI worked well. Two markets, several cafes and restaurants in the area, plus about a 15 minute walk up to the main piazza.

Friends_and_family Friends

10/10

Exceptional

17 May 2026

Michael

Very nice hotel and very close to the train station. We would stay there again.