Name: Astoria Deluxe Rooms
Address: Via Cesare Boldrini 18 A, Bologna, 40121, IT

2/10

Poor

04 Jul 2026

Coleen

DO NOT GO THERE!! On Expedia, they tell you that you are booking a hotel, but you are not. Instead, what you’ll get when you check in at the actual hotel (where you think you’ll be staying) is a curt dismissal that you are staying at another property, no good explanation or direction from “hotel” staff who should very well be working back of the house.

They didn't even provide a shuttle or proper guidance to get to where we were actually staying. Instead, they gave us a completely vague, confusing, and unclear description of how to find the alternate property. We had to wander around blindly just to locate it, only to find out it was a run-down, sketchy apartment complex, which was not where we actually paid to be. The location was terrible, isolated, and felt entirely unsafe. Once you are dumped at this secondary property, you are completely on your own. There is absolutely zero guest service or concierge support available. Basic, standard hotel amenities do not exist here—we couldn't even get something as simple as a clothes iron.

The staff treated us like an inconvenience rather than paying guests. This entire operation feels like a classic bait-and-switch scam. Avoid this place at all costs unless you want to be lied to, insulted, and stranded in a dilapidated apartment building.

Friends

2/10

Poor

02 Jul 2026

Tameika

This is neither a hotel nor an Airbnb. We were housed in a public apartment building, with no access to the hotel without walking back to the hotel. We were provided verbal directions to the apartment building. When we were unable to locate the apartment and returned to the hotel for assistance, we were met with a male staff who was abrupt, dismissive and unhelpful.
When we finally made it to the room, the floor was dirty, there was no iron and no phone. There was no link to the hotel. The main/exterior front door was oftentimes unlocked and wide open. The door lock to the room floor was broken. These doors supposedly required a code to gain access.
The area felt very unsafe.
The “hotel” needs to fully disclose the accommodation types, provide written clear instructions on accessing the apartment building and provide a phone in the room to make contact with the hotel or emergency services.
I would NEVER recommend this property.

Friends

10/10

Exceptional

25 Nov 2025

Todd

I ONLY GOT TO STAY ONE NIGHT BUT I WAS SUPRISED HOW NICE IT WAS AND AFFORADABLE!

10/10

Exceptional

17 Aug 2024

Michael

Check in was a little confusing because the location is different from the actual room. Other than that the room was very clean and modern. The area around was a little below average but still walkable to almost anything.

Leisure Partner

6/10

Pleasant

07 May 2024

Shelly-Lynn

Very unfriendly check in. Directions were scribbled and covered with circles he drew while clearly irritated being at work. Took long time to find the deluxe rooms. Codes are good but very sensitive - took many tries to actually get it to work. Water pressure is awesome! Room was very clean and the common area cozy but unusable really. Too far to go to main hotel for breakfast. But BOLOGNA is absolutely stunning!

Leisure Family

6/10

Pleasant

29 Feb 2024

Domenic

I stayed in the apartments section of the hotel. Did not feel safe as main door was always found open. The shower hose was broken and I was not able to shower on the first day. Also there is no cleaning only once a week.

Business

4/10

Poor

20 Sep 2023

Penny

We were here for 1 night on September 20 and it was about 80 degrees out. The property was separate from the Astoria hotel which we new from the listing but it was quite difficult to find, We were hot and sweating and frustrated trying to find it. Luckily we saw a man in the area and he was very nice to point us in the right direction. When we got to the first door, the key pad was very touchy and it took at least 5 times to be able to get the door open. Our room was big, clean and modern with a very nice bathroom and shower, but it was hot and humid and the air conditioning did little to nothing. We set the air on 18 and it would run for a while then shut off for a bit even though it was still hot in the room, plus it only ran on one speed - low! We took cold showers and I didn’t use the blow dryer because it was already too hot in there. We left the air on and went to dinner. We were gone for 3 hours and when we got back after dark the room had barely cooled! Since it was cooler outside we opened the window and left the air on. The window opened to a rooftop surrounded by other buildings and it was quiet outside. There was no screen but we there weren’t any bugs at all outside and nothing came in all night.There was only a sheet on the bed and no blanket which didn’t matter since we didn’t even pull up the sheet until the middle of the night because it was so warm! Glad we only had 1 night here. We both like to sleep in a cool room and we would never stay here again.

Leisure Partner

4/10

Poor

17 Sep 2023

Larry

Easter Egg Hunt

Could not find the room using the location provided from Hotels.com’s link. The room’s location was not precise enough. Resulting in several phones calls, a walk to the hotel, were they provided a map with unclear instructions to the room’s location. The map was not useful. Luckily a non English speaking gentleman helped us find the room by using our phone to talk to the hotel staff. The room didn’t meet our expectations. The room was small and I couldn’t get the air conditioner to turn on using the remote control. We were offered a room in the hotel for 40 more euro.

Partner

6/10

Pleasant

09 Jul 2023

Maria

Would not stay here ever again

Didn’t realize that where the check in desk was located was different than the unit where we would be staying. The instructions the staff gave was confusing and we had to go back and have someone show us the location. Our unit was on the main floor and had a terrible view. The A/C unit was loud and rattled noisily on and off.

Friends_and_family Family

2/10

Poor

18 Mar 2023

Caroline

Terrible

Terrible... Terrible.. mood on window wall. Shower water cold. Rude front desk people

Friends_and_family Friends

4/10

Poor

14 May 2022

Charles

Check in was somewhere between tedious rude and stupid And insulting

Leisure Self

6/10

Pleasant

09 Jul 2021

Verified traveler

Ok but unremarkable

The room is clean an spacious but there is no facilities, no Wifi in the room and the AC is very weak and needs to run always to keep the room at a good temperature. There is a common kitchen but no glasses or cups, water heater or cutlery so no way to have a tea or a microwave to heat anything up. Bed is big but no blanket only the sheet. The check in is 2 blocks away and access to the room is with a code. No room service available. Overall a place to sleep next to the train station but not a comfortable place to stay for more than a night

Self

6/10

Pleasant

08 Jan 2020

eric

Took us two hours to drive in circles to check in

It took us two hours to drive in circles to finally find out the address given to me in the reservation is not where we checked in. In addition the address is in a court yard that one will never find until a neighbor shows it to you. We eventually found out that we had to go to a different address to check in, and this information is in the fine print of the confirmation email. The kitchen is for decoration only and nothing works including the microwave. The room was nice but Unless you know what to Do as a repeat visitor, i wouldn't recommend the place.

Friends_and_family Family

8/10

Excellent

24 May 2019

Verified traveler

Good quiet location close to station... but difficult to locate street # of property. Warm friendly greeting from manager was appreciated together with assistance of local map. Within walking distance to old town. Would appreciate facility to make a cup of tea ( not just a coffee pod machine).

Leisure Partner

4/10

Poor

09 Jun 2026

Alex

Værelset var slet ikke på selve hotellet, men ved en masse lejlighedskomplekser længere nede af vejen.
Stedet lignede noget fra et kollegiet, og døren var ulåst samt håndtaget var faldet af. Lyset på værelset var meget hvidt, og slet ikke hyggeligt eller behageligt at være.
Rengøringen var dårlig, da der lå chips krummer på gulvet, da vi kom.
Brusehovedet til badet var gået i stykker og kunne derfor ikke sættes fast eller tages op.

En rigtig dårlig oplevelse og bestemt ikke et sted vi vil bo igen.

Partner

6/10

Pleasant

21 Apr 2026

Morgan

Ett litet och ganska trevligt hotell. Nära till tågstationen är ett stort plus direkt tåg till och från flygplats men ganska dyrt

Friends_and_family Family

2/10

Poor

15 Oct 2025

xavier

muebles deteriorados, toallas en mal estado, sabanas no aptas para dormir, mucho ruido de la vecindad, terrible forma de hacer check in, no es como lo presentan

Leisure Partner

10/10

Exceptional

02 Oct 2025

Alberto

logisticamente comodissimo vicino alla stazione

Self

10/10

Exceptional

10 Aug 2025

Christophe

Très propre et bien placé

Logés dans un appartement proche de l’hôtel, récemment rénové dans une résidence calme. Très bien placé pour une découverte de la ville à pieds. Parfait pour une famille de 4 personnes. Climatisation récente et efficace, un vrai plus en plein été.

Friends_and_family Family

4/10

Poor

08 Aug 2024

Manon

1 nacht vol te houden

Toen we aankwamen konden we inchecken bij de receptie, prima. We werden niet prettig geholpen. Door twee verschillende personen en niet netjes. Ons hotel zat 300m verder. Hier werden we niet naar toe begeleid en we moesten aan de hand van een soort foto kaart naar onze kamer lopen. Heel raar. De buurt zag er ook een beetje raar uit. We konden onze auto ook niet dicht bij onze kamer neer zetten. Dus zouden we weer richting de receptie moeten voor de garage. Onze auto paste ook bijna niet door de ingang van de garage omdat dat zo krap was. Daarom moesten we de auto wel op straat laten staan maar dan wel betalen. Anders betaalde je het hotel per nacht voor het parkeren in de garage. Over onze kamer (706) waren we niet helemaal tevreden. Ruimte zat maar totaal geen sfeer. De airco werkte niet goed en er was handgel in de douche opgehangen waarmee je dus zou moeten douchen… raar… de bedden lagen prima en er was een rolluik zodat alles goed donker werd. De koelkast werd niet koud genoeg. Gelukkig was dit onze tussenstop maar we zouden het hier geen week volhouden het was het allemaal net niet.

Partner

8/10

Excellent

30 Jun 2024

Margarete

Veldig bra standard og stort rom

Friends_and_family Family

2/10

Poor

25 Jul 2023

Lars

not very pleasant

Hi Astoria - it was not a very pleasant stay at your hotel. I don't think you can call the room deluxe. Aircondition wasn't on when we arrived. We couldn't make it work probably, it didn't cool that much. The smell in the room was not nice. The service was bad. It was hard to get the door code to work. The wifi didn't work, the password to it was not accepted . As it did not do for some other guests as well. I which we had booked another hotel

Friends_and_family Family

4/10

Poor

19 Jul 2023

Yoko

別館に宿泊になりましたが、場所がわかりにくく
更に、パネル式の暗証番号を入力する際、ボタンがかなり小さく何度も何度もやり直しが必要でした。

Leisure Family_with_children

2/10

Poor

11 Jun 2023

José

Lo unico bueno que tiene este \"hotel\" es la ubicacion que esta cerca de la estacion de trenes, de ahí en más nada. El personal de recepcion sin ninguna intencion de ayudar, nada de amabilidad, se hace chek in en un lado y las habitaciones estan en otro lado, es mas un edificio de departamentos que un hotel para llegar a ese lugar es dificil porque pues ni te llevan solo medio te explican como llegar, te dan una clave para acceder a 3 puertas y tienes que presionar las teclas con algo fino porque al tacto no funciona, no hay agua caliente, no hay internet, en pocas palabras todo mal.
Me deje llevar por la ubicacion pero la realidad es de que es un pesimo lugar, hay mas hoteles en la misma ubicacion y probablemente mejor.

10/10

Exceptional

26 Apr 2023

Nicola

Camera pulita e silenziosa

Leisure Family

6/10

Pleasant

01 Feb 2023

andrea

la procedura di check in non è semplice.
inserire il codice d'accesso è molto complicato.
l'insonorizzazione è scadente

Business Self

8/10

Excellent

03 Jan 2023

GIULIA MATTACE

disponibilità del personale, comodità vicinanza stazione

4/10

Poor

19 Dec 2022

Felipe

Comfortable but inconvenient

Regular. The rooms have been under a renovation and look fine but the check-in is 2 blocks away and the staff is not friendly at all.

There is no room service nor housekeeping so do not expect to get new towels or make the bed during the whole stay. In my opinion that is inconceivable.

Overall, I would rate the stay with a 6/10

Partner

6/10

Pleasant

12 Oct 2022

Koichi

ゆったりビジネス用

ボローニャ中央駅近く、歩いて5分ほどのアストリアホテルの系列ではあるが、本館とは別のアパートメントホテルタイプで、フロントはアストリアホテルになる。チェックイン予定は夜10時ごろだったが、飛行機が遅れてホテルに着いたのは真夜中過ぎ。フロントから歩いて2分ほど離れたビルに教えてもらった暗証番号を押してビルと部屋のドアロックを解除して入る。いちいち暗証番号で入るのは面倒だが、チェックアウト時もフロントを通さずに部屋を出ればいいだけなので、これはこれでいいかもと思う。
部屋はアパートメントタイプなのでヨーロッパの都市のホテルにしてはだだっ広くて、シャワーブースも不必要なくらい広い。ビジネスライクで殺風景ともいえるが、広さに関しては良かった。
アパートメントホテルなので、食堂は無いが、近所にカフェがあって朝食には困らない。

Business

4/10

Poor

21 Sep 2022

Mohit

Wasted two hours waiting for the reception to get me an air conditioning remote. The room was not good ventilated and outside it was 26 degrees which felt like 30 inside. At last had to go to the reception from the apartment. No sorry, no thank you.

Leisure Partner

10/10

Exceptional

08 Apr 2022

marco

Viaggio culturale

Sistemazione bella e confortevole. Completamente soddisfatto.

Self

4/10

Poor

08 Apr 2022

LEONIDAS

Καταρχάς για να κανεις check in πηγαίνεις σε άλλο ξενοδοχείο 500 μέτρα από εκεί. Αυτό δεν το γνωρίζαμε και δεν έγινε ξεκάθαρο ποτε. 3 φορες τους ρώτησα να μου πούνε το κωδικό Wi-Fi και δεν μου έδιναν το σωστό. Ανοργάνωτοι τελείως! Κρίμα.

Partner

4/10

Poor

10 Mar 2022

Modestino

Si vive con i vicini praticamente.

L appartamento è veramente bello. Spazioso e pulito. Ma non lo consiglio perché l insonorizzazione è veramente pessima. Si sente la signora del piano di sopra camminare con i tacchi dalle 6 di mattina. E le persone per strada quando passano sulla grata per terra. Ho dormito veramente poco a causa di tutto ciò. È un peccato ma non ci ritornerei nemmeno gratis.

Business

8/10

Excellent

16 Jan 2022

Fabrizio

Comodo e spazioso

Frequento spesso questa struttura per lavoro, mi trovo molto bene negli appartamenti dislocati in centro, sono spaziosi e confortevoli e tutti in zone comode ai servizi. Anche parcheggiare non è un problema.

Business

10/10

Exceptional

15 Nov 2021

Stefano

Buon appartamento, nuovo ed elegante

La camera è grande e bella. Bagno pulito e comodo. Il servizio di checkin e checkout comodo (non c'è bisogno di andare a fare il checkout in hotel). Ingresso indipendente.
Due punti negativi:
1) Piumone singolo messo sul letto matrimoniale (credo sarà stato un errore).
2) Poca insonorizzazione (in altre camere c'erano bimbi e si sentivano)
Nel complesso molto buono

Business

8/10

Excellent

18 Oct 2021

enrica

una buona soluzione

letto e bagno comodi
zona e struttura un po' rumorosa
personale cordiale

Friends_and_family Friends

6/10

Pleasant

05 Oct 2020

Verified traveler

Mediocre

Accomodation in average state, renewed though missing final touch and last updates. Keyless entrance is quite nice and easy, though a bit confusing on arrival and information.

Partner

2/10

Poor

22 Sep 2020

Brahim

Schmutziges Hotel, Schlechte Service

es war ein Albtraum Aufenthalt , noch nie so schlimme aufenthalt gehabt sowie diese.
das Hotel zimmer war sehr dreckig, überall lag staub, Fenster dreckig und staubig, überall spinnen weben.
Der service war katastrophal, die haben sich nicht mal endschüldigt für das dreckige zimmer , es hat niemanden dort gestört von Personal
und war es reine geld verschwendung in diesem Hotel, wir werden jedem abraten da zu buchen.

Friends_and_family Family

8/10

Excellent

20 Aug 2020

Barbara

Sehr groß geschmitten, Lage super.

Partner

4/10

Poor

08 Aug 2020

Verified traveler

Molto rivedibile

Check in da fare nell’hotel vicino ma non comodissimo.
Aria condizionata non sufficiente e molto rumorosa. Ingestibile in estate.
Muri di cartapesta (si sente tutto dalle altre camere).
Puzza di fumo tremenda in camera.

Friends_and_family Family

8/10

Excellent

31 Dec 2019

Maria

Las habitaciones están muy bien, prácticamente nuevas. El personal del hotel, en nuestro caso particular, no fue muy agradable. Y la zona donde se encuentra no es muy atractiva.

Leisure

8/10

Excellent

15 Oct 2019

Ricardo

Todo muy bien. Fue un poco complicada la coordinación para el check in

Partner

10/10

Exceptional

21 Aug 2019

Nicola

Camera comoda e vicino al centro e stazione

Bella camera, ampia. Bene illuminata, con condizionatore, tv, letto comodo. Bello e pratico pure il bagno, una bella cabina doccia in vetro, spazioso più della media. Praticamente si dorme in questo enorme appartamento con diverse camere indipendenti, e poi si va a fare la colazione (ove compresa o se si vuole fare li) a 300 metri dentro l'hotel Astoria vero e proprio. Posizione comoda, piuttosto silenziosa, la nostra camera dava sul cortile interno di un condominio.

Friends

10/10

Exceptional

13 May 2019

Diana

Ruhiges luxuriöses Apartment

Das Apartment liegt sehr günstig im Nähe des Bahnhofes. Von dort geht auch der Bus zum Fico-Markt. Ins Stadtzentrum läuft man zwischen 15 bis 20 Minuten, kann aber auch öffentliche Verkehrsmittel nutzen. Die Unterkunft ist sehr sauber, sehr ruhig und mitten im Wohngebiet. Das Apartment ist schön groß, gute Betten, schönes Bad. In der selben Strasse befindet sich ein thailändischer Massagesalon, super nach einem Stadtbummel.

Partner

8/10

Excellent

14 Feb 2019

Alessandro

Buon rapporto qualità/prezzo

Camere moderne e ben tenute, e bagno molto confortevole. A due passi dalla stazione, e dal centro città

10/10

Exceptional

18 Nov 2018

Max

Ottimo, unica pecca :non è facile trovare un parcheggio nei pressi dell'hotel.