Name: Route Inn Kumamoto Ekimae
Address: 1-14-19, Kasuga, Kumamoto, JP

8/10

Excellent

30 Mar 2026

Douglas

This is an older hotel, traditionally run. You will interact with human beings checking in, checking out, etc.
Western breakfast is mini ( very mini) omelets, French fries, decent coffee and weak orange juice.
You’ll have to pay to watch western content on TV.
Our room was spacious by Japanese standard, but the bathroom was cramped.

Partner

8/10

Excellent

23 Mar 2026

Sara

Spacious room. Free breakfast.

10/10

Exceptional

31 Dec 2025

Jared

Great spa. Friendly staff. Great location by Kumamoto Station and shopping mall. Good breakfast variety.

Partner

6/10

Pleasant

08 Nov 2025

Colin

The bathroom was a bit dark. Seeing a cracked toilet bowl and some rust spots also made it look dated.
The staff were lovely.

Partner

10/10

Exceptional

31 Oct 2025

Manami

Convenient location near the JR Station.

Partner

8/10

Excellent

13 Oct 2025

Daniel

It is near the train station and trams stop. Good breakfast spread. Providing toothpaste pack without toothbrush pack will be more ideal. Tv seems to off by itself in the nights.

Leisure Family

10/10

Exceptional

27 Sep 2025

Shelly

Excellent place to stay that is conveniently close to the station. Exceeded my expectations with the various services the hotel provided for me!

Leisure Self

10/10

Exceptional

27 Jun 2025

Hiroki

It was one night stay but staff was very helpful at the time of check-in.

Business Self

10/10

Exceptional

12 Apr 2025

Alfredo

They helped us changing the room we booked because we made a mistake. Great help from the staff

Leisure Friends

8/10

Excellent

20 Mar 2025

Subash

Base to explore Kumamoto n Aso

Easy access to the train station and many car rental car shops nearby to explore Kumamoto further. Bfast was good and beds were comfy.

Friends_and_family Family

4/10

Poor

06 Jan 2025

Frank

The heating/ac unit was right above my head and made enough noise where I couldn't sleep. I advised a gentleman at the front desk and the next day he said someone checked and there was no noise. Long story short I ended up booking another nearby hotel and left 3 nights before due, even though I had already paid. There was no attempt to offer another room or offer any compensation. The windows are single pane and the wind made them rattle. The hotel is dated and room was dusty, especially the heater and window area. I gave it a two out of consideration

Leisure Self

10/10

Exceptional

30 Dec 2024

Narongchai

Spacious room, good breakfast.

Leisure Family

8/10

Excellent

27 Nov 2024

Masae

大浴場や朝食は付いておりとてもよかったのですが、部屋の洗面所がだいぶ汚かったのがとても残念でした。

8/10

Excellent

18 Nov 2024

Desmond

Property a bit dated but overall good

Leisure Family

8/10

Excellent

12 Nov 2024

Loh

Good

Good, near the station very convenient a lot of shopping and restaurants

Friends_and_family Family

8/10

Excellent

11 Nov 2024

Maria

Outdated property, everything else is good.

Leisure

8/10

Excellent

24 Mar 2024

Maureen

The hotel is very close to the train station, bus lines, and street cars. Staff was helpful and stored our luggage before we were able to check in. Breakfast buffet was included, although not recommended.

Leisure Family

8/10

Excellent

11 Feb 2024

Chun Wa Westly

Recommanded, will stay again, thanks

Leisure Family

8/10

Excellent

13 Jan 2024

Claudia

Kumamoto Stay.

Very nice hotel good price. Close to the train station and shopping. Room was clean and comfortable. Breakfast had many choices and was delicious. There is a public bath on site also.

Friends_and_family Family

10/10

Exceptional

31 Mar 2023

Peter

room was nice, the hospitality were good, thank you.

Leisure Family

10/10

Exceptional

27 Mar 2023

daniel

Room is spacious. Area is convenient. Only down side is the hotel is old and needs some facelifting. Breakfast is good.

Leisure Family

10/10

Exceptional

27 Mar 2023

Hicham

It was very comfortable and very convenient in all aspects

Leisure Self

8/10

Excellent

15 Dec 2022

Fuk Chai

The location is near to JR station.

Leisure Family

10/10

Exceptional

25 Apr 2022

Soulideth

good

8/10

Excellent

09 Dec 2019

Verified traveler

It's minutes walking distance to Kumamoto Station. Location is great if you need to take early train.
However,

6/10

Pleasant

19 Oct 2019

Verified traveler

This is in a good location and the public areas are efficient. The staff are professional and helpful. The room was \"tired\" and the aircon did not work.

Leisure Self

8/10

Excellent

14 Oct 2019

Verified traveler

Close to railway station and tram service and about 20 from downtown

Leisure

10/10

Exceptional

07 Oct 2019

Joshua

Great hotel close to the train and tram stations

Great hotel, staff was very friendly and helped with storing my luggage before I could check in at 3PM. The hotel is very close to the train station, tram station, and bus stop that goes to KMJ airport. The breakfast included many food options including lots of truly Japanese style foods. Only thing to note is that since the hotel is close to the station it is a bit of distance from the city center, but the tram can get you to downtown for only ¥170.

Self

10/10

Exceptional

08 Jun 2019

Jasmine

Nice hotel close to the JR Kumamoto station providing public bath

10/10

Exceptional

26 Apr 2019

Verified traveler

The hotel is equipped with a spa type bath, so I could choose to use the spa facilities instead of shower in the hotel room. The hotel is located very close to the train station so just 5 min walk there.

10/10

Exceptional

31 Mar 2019

DrLuisChen

Excellent location
Great value for money
Next to a car rental as well
A stone throw from main train station and tram train

Leisure Family

8/10

Excellent

25 Jan 2019

Verified traveler

Good breakfast and location, but my room located near at car park, some car lights shine my room at night

10/10

Exceptional

04 Nov 2018

Alvin

Helpful staff, near train stations and food within Kumamoto station.
Convenient place to go anywhere

10/10

Exceptional

06 Aug 2018

Neal

Front Desk was very friendly. Room was clean. The Japanese baths were very relaxing. The breakfast had both Japanese dishes and Western dishes. Plus very close to the station which made it very convenient.

8/10

Excellent

30 Jan 2018

Ken

Convenient comfortable hotel

A very comfortable business type hotel opposite Shinkansen and local train station. Convenient overpass to hotel from station which has a lift for thoes with heavy luggage. Enterance a little obsequre as it is opposite the car park. Side enterance not facing the street. Look for car park sign. Hotel name on top of building not in English. Great location for catching street car and buses for sightseeing.. Would stay here again.

Family

4/10

Poor

25 Jul 2017

Jessica

Not a traditional hotel...

This is not a traditional hotel. It's a condo where you get your key from a fence and there is no front desk or housekeeping. Couldn't find the place after walking around for more than 30 minutes. Had a local person call the number and then was told instructions on how to help myself into the condo. Not what I was expecting. Very inconvenient and frustrating. In their defense, they claim to usually send and email with information, so having that information may be useful.

Family

4/10

Poor

19 Apr 2016

Verified traveler

There is no English name hotel sign, I was almost unable to find the building. Staffs English are poor. Fair breakfast and fair room facilities. Do remember to lock your room manually because it does not equip with intelligence door lock. You cannot put hair dryer to washroom nor dim your light. It is either switch on and off.

Point to note, if you prefer stone-hard bed to sleep, this hotel would be a choice for you. Some other hotel beds are too soft which make my backbone painful.

8/10

Excellent

19 Mar 2016

Yue Xin

Great location, behind petrol station

Its less than 5 minutes walk from Kumamoto station. Bathroom is slightly dark due to the green wall. Wifi signal is strong! During our stay there is road construction going on in the night, we are on the 9th floor and we can still hear it. Not ideal if you are a light sleeper. Breakfast was included and we were glad we went for it. Simple yet sufficient, more of Japanese style than western. There's also an onsen room next to the restaurant and closes only at 2am!

Family

10/10

Exceptional

02 Jan 2016

Abby

Good service

The staff was extremely friendly and could speak good English.

Family

8/10

Excellent

23 Dec 2015

Chin Pang

Nice choice

Just about 5-8 min walk from Kumamoto JR Station. Helpful hotel staff. Nice to have breakfast included during the stay. I recommend this hotel to low budget travelers.

Partner

8/10

Excellent

01 Oct 2015

ev

very close to jr station,rooms a bit tired

across the street and one block away from jr station but would be difficult to find if you can't read japanese. (it's the white building behind a car rental agency with a red sign.it's near the light signals. only reason I found it was that this was the third route inn I stayed at and recognised the sign in Japanese. bathrooms need to be updated. actually the whole hotel could be updated.staff very nice and helpful

10/10

Exceptional

14 Jul 2015

Edward ka k

Good value

Good value fit, frienly

Partner

6/10

Pleasant

01 May 2015

Verified traveler

Location is key

Good location, a bit pricey for condition of hotel, breakfast serving was good and service.

Family

8/10

Excellent

04 Mar 2015

Geoffrey

Close to the station

We only stayed here overnight after a visit to family members. Beware the hotel sign is only in Katakana Japanese and the entrance is off the main street. Breakfast was included but was slept through (till 9:30am.) There is easy access to the street cars around Kumamoto.

2/10

Poor

02 Feb 2015

William

Rock-hard bed, will avoid Route-Inn from now on

The bed was the hardest bed I have ever seen. It was like sleeping on a desk. Honestly, I could feel springs as if it was a box spring covered by a mattress pad. I'm a heavy guy, and this bed didn't even react to my lying on it.

The pillow was very firm, the Japanese type of pillow with hard beads or rocks on one side. The duvet was not fluffy down and it didn't \"breathe\" so it's either too hot with it on or too cold with it off (this was winter). I didn't turn on the heat because it was noisy and smelled like cigarettes.

The breakfast had the usual buffet you find in Japan: no variety of bread, no cheese at all, not much meat except little sausages and bacon. The food was laid out in heating trays but there was no heat, so the cute egg omelets were cold, the sausages were cold, the bacon was cold. To be fair, I went to breakfast an hour after it started, so the food might have been hot at 6:30 AM.

There's a large, free \"sento\" (Japanese bath) with separate rooms for men and women.

6/10

Pleasant

26 Dec 2013

Ke

Great location

Great location. Performance matches with payment

8/10

Excellent

26 Nov 2013

Pilar

Great location

The hotel is a bit old, but the room was clean and comfortable. It has a great location, only a couple minutes from the Station.

8/10

Excellent

20 Jul 2026

Suguru

部屋の設備や内装が良かったです、あと朝食が美味しかったです。

Self

10/10

Exceptional

10 Jun 2026

Wai Yip

房間十分寬敞，空間很足夠
可以大浴池讓人也舒適多
性價比高

Partner

6/10

Pleasant

09 Jun 2026

kunio

室内シャワールームが使用していないので、清掃されていないのかカビが有ったり、
ピンク色だったりしていた。

10/10

Exceptional

06 Jun 2026

Kinya

対応が素晴らしくいつも頼りにしています。

Friends

10/10

Exceptional

03 Jun 2026

Taro

熊本駅に近い、大浴場付き、朝食が美味しい、でよく使っております。

Self

6/10

Pleasant

02 Jun 2026

Hiroshi

かつては朝食が美味しかったですが、昨今のインバウンドの影響もあるのでしょうが、もう少し素材を活かした工夫があると良かったです。

Friends_and_family Family

10/10

Exceptional

30 May 2026

Yee Wan

地点方便。最適合早上搭乘JR人仕。酒店乾淨，寧靜。性價比高。

Friends_and_family Family

8/10

Excellent

27 May 2026

Kazuyuyki

駅に近く交通機関の利用にも便利でしたが、車で利用した際に駐車場がちょっと狭く感じました。他は設備もスタッフの対応もとても良かったです。

Self

8/10

Excellent

05 May 2026

Junji

朝食が美味しい

10/10

Exceptional

28 Apr 2026

Yuichi

朝ごはんはとても良かったです。
海外のお客様も多かったので余計にですが、和食と洋食が区別されて表示があるとわかりやすいと思いました。お風呂もよかったです。

8/10

Excellent

23 Apr 2026

Eiichi

温水便座が、雰囲気に合っていないし、使いずらかった。

8/10

Excellent

10 Apr 2026

takehiro

バイクでツーリング中での利用でした。
駅近　繁華街遠い
バイク駐輪場有り
Googleナビは大丈夫でしたが
一部のナビでは反対側を指し示す事が
ありました。
屋根付き駐輪場で良かった。
雨の降水確率が高く連泊の相談をしても
快く聞いて頂けました。
朝ごはんも長蛇の列にならず良かった。

Self

10/10

Exceptional

28 Mar 2026

MASAHIRO

スタッフの対応が良かった

8/10

Excellent

25 Mar 2026

Miwato

東館に泊まりましたがマンションを改築したのかしら？
野外を歩くので若干冷えましたが、ザ・ビジネスホ

10/10

Exceptional

21 Mar 2026

??

大浴場があってゆっくりお風呂に入れました。
食事も美味しかったです。

Partner

10/10

Exceptional

14 Mar 2026

HIROMI

朝食、温泉が最高です。

Business

8/10

Excellent

03 Mar 2026

Sachiko

禁煙ルームで予約したつもりが､喫煙ルームに。気持ちよくチェンジしてくださいました。対応も丁寧で､且つ､温かみを感じました。

Self

8/10

Excellent

24 Feb 2026

SHIGEKI

スタッフの対応も良いし、食堂のお姉さま方の対応も大変良いです

Self

8/10

Excellent

20 Feb 2026

Fumio

部屋も綺麗で、ロケーションもよく、朝食も良かった。ただ、部屋の暖房が効かず、寒かった。

8/10

Excellent

03 Feb 2026

Shigeyoshi

スタッフの対応は丁寧でよかったです。

Leisure Family

8/10

Excellent

30 Jan 2026

SHIGEKI

いつも有難う御座います

Business

10/10

Exceptional

17 Jan 2026

Toru

郷土料理が朝食に食べられて良かった。

Business_and_leisure

4/10

Poor

29 Dec 2025

ikumi

浴場は小さく6人で脱衣カゴはいっぱいだったので部屋のユニットバスを利用したが最悪だった

Leisure Family

8/10

Excellent

15 Dec 2025

JIN

客室もスタッフの対応を申し分なかったです。
お風呂はやや手狭に感じました。

Business

10/10

Exceptional

06 Dec 2025

Katsuhiro

9:30頃まで部屋にいましたが、チェックアウトした部屋の掃除の音(ドアの開けしめや掃除機の音)が全くせず、ゆっくり出来て良かったです。
(他のホテルですが、8時過ぎから掃除の音がしてゆっくり出来なかった事があります)

Business Self

8/10

Excellent

30 Nov 2025

Mutsumi

値段的な事があるだろうが、私の部屋は明らかにマンションをリノベーションしたような部屋で廊下は屋外の作りで驚いた。しかも2階⤵️
部屋は古く、匂いが気になったので空気清浄機をつけた。
一泊で寝るだけなのでと思い、節約したが、かなり後悔した。
朝食は思いの外充実していて別の意味で驚いた。美味しかったです。ありがとうございました。
部屋、食事でプラスマイナスゼロといったところである。

Self

2/10

Poor

28 Nov 2025

megumi

水周りが古くシャワーも大変使い辛い

Self

10/10

Exceptional

25 Nov 2025

HIDETOSHI

温泉♨️が良かったです。