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Krystal Urban Aeropuerto Cd de Mexico

Mexico City · Mexico

Avenida Javier Rojo Gomez No. 630View location

9.0/10Excellent1,285 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.0/109.0
Condition8.8/108.8
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Krystal Urban Aeropuerto Cd de Mexico

This modern, centrally located hotel caters to both business and leisure travelers. Situated just 7 km from Mexico City International Airport, the hotel offers an airport shuttle service (reservations required). The metro station, a mere five-minute walk away, provides easy access to the city's attractions.

Well-appointed guest rooms feature warm wood accents, creating a relaxing and inviting atmosphere. All rooms include air conditioning, complimentary bath amenities, and Wi-Fi.

Unwind after a day of sightseeing or shopping at the lobby bar, or enjoy a meal with friends and family at the hotel's family-friendly restaurant, open daily for à la carte dining. Business travelers can utilize the business center and meeting rooms, which can accommodate up to 400 people.

Nearby attractions include Parque Tenzontle, Palacio de los Deportes, and Central de Abasto, all within a 5 km radius.

Read more about this hotelShow less

With a stay at Krystal Urban Aeropuerto Cd de Mexico in Mexico City (Iztapalapa), you'll be a 4-minute drive from Tezontle Park Shopping Center and 6 minutes from GNP Seguros Stadium.

This hotel is 3 mi (4.9 km) from Sports Palace Dome and 3.3 mi (5.3 km) from Autódromo Hermanos Rodríguez. Stay in one of 96 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Noise-free rooms not guaranteed Professional property host/manager Onsite COVID-19 testing (PCR) is available Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately MXN 200 for adults and MXN 120 for children
    • Self parking fee: MXN 40 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Tezontle Park Shopping Center 0.8 km / 0.5 mi
Central de Abasto 2.4 km / 1.5 mi
Autódromo Hermanos Rodríguez 2.6 km / 1.6 mi
Alfredo Harp Helú Stadium 3.3 km / 2 mi
GNP Seguros Stadium 4.1 km / 2.6 mi
Sports Palace Dome 4.2 km / 2.6 mi
Magdalena Mixhuca Sports City 4.7 km / 2.9 mi
Estadio Fray Nano 6.3 km / 3.9 mi
Congress of the Union: Chamber of Deputies 9.4 km / 5.8 mi
Encuentro Oceanía Shopping Center 9.6 km / 6 mi
National Medical Center (Siglo XXI) 10.5 km / 6.5 mi
Parque Delta 10.5 km / 6.5 mi
National Palace 10.7 km / 6.6 mi
Metropolitan Cathedral 11 km / 6.8 mi
Madero Street 11.1 km / 6.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1995
  • Year of most recent renovation: 2011
  • Number of floors (main building): 4
  • Single rooms: 31
  • Double rooms: 57
  • Junior suites: 4
  • Suites: 4
  • Accessible rooms: 1
  • hotel
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Show 39 more facilities & services
  • Bus/Train station
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Cloakroom
  • Lift access
  • Supermarket
  • Terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Restaurant
  • Non-smoking area
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • À la carte lunch
  • À la carte dinner
  • Set menu dinner
  • Breakfast and dinner
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 26 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Krystal Urban Aeropuerto Cd de Mexico

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Tea and coffee making facilities
    • Disability-friendly bathroom
    • Wi-fi
    • Internet access
    • Radio
    • TV
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Krystal Urban Aeropuerto Cd de Mexico

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 26 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    Krystal Urban Aeropuerto Cd de Mexico

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Safe
    • Bathtub
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Shower
    • Bathroom
    • Smoke detector
    • Cable TV
    • Desk
    • Hairdryer
    • Alarm clock
    • Wake-up service
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Krystal Urban Aeropuerto Cd de Mexico

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Krystal Urban Aeropuerto Cd de Mexico

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4

    Photos are not available for this room type.

    Krystal Urban Aeropuerto Cd de Mexico

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Krystal Urban Aeropuerto Cd de Mexico

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Krystal Urban Aeropuerto Cd de Mexico

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Krystal Urban Aeropuerto Cd de Mexico

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Krystal Urban Aeropuerto Cd de Mexico

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Krystal Urban Aeropuerto Cd de Mexico

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Krystal Urban Aeropuerto Cd de Mexico

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Krystal Urban Aeropuerto Cd de Mexico

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible Two Double bedsRoom • Accessible Two Double bedsROO.H6-2D

    Photos are not available for this room type.

    Krystal Urban Aeropuerto Cd de Mexico

    Room Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Krystal Urban Aeropuerto Cd de Mexico

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-8

    Photos are not available for this room type.

    Krystal Urban Aeropuerto Cd de Mexico

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-8

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Krystal Urban Aeropuerto Cd de Mexico

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Krystal Urban Aeropuerto Cd de Mexico

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Krystal Urban Aeropuerto Cd de Mexico

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Krystal Urban Aeropuerto Cd de Mexico

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D

    Photos are not available for this room type.

    Krystal Urban Aeropuerto Cd de Mexico

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVE SUPERIORTWIN • EXECUTIVE SUPERIORTWN.EJ-SU

    Photos are not available for this room type.

    Krystal Urban Aeropuerto Cd de Mexico

    TWIN EXECUTIVE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Krystal Urban Aeropuerto Cd de Mexico

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Krystal Urban Aeropuerto Cd de Mexico

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMYSINGLE • ECONOMYSGL.EY

    Photos are not available for this room type.

    Krystal Urban Aeropuerto Cd de Mexico

    SINGLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Krystal Urban Aeropuerto Cd de Mexico

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Krystal Urban Aeropuerto Cd de Mexico

9.0
Excellent
1,285 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
8.8 /10
Amenities
8.8 /10
100 reviews shown
4/10
Poor
01 Aug 2026
candelario
La habitación olía bastante a insecticida,
10/10
Exceptional
01 Aug 2026
Bruce
Clean rooms, and excellent staff
10/10
Exceptional
28 Jul 2026
Liz
It was nice to be there.
10/10
Exceptional
27 Jul 2026
RONALD
Todo bien
8/10
Excellent
27 Jul 2026
David
NA
10/10
Exceptional
26 Jul 2026
Martin
Exelente todo everything great I like it good service keep doing like you do guys
10/10
Exceptional
25 Jul 2026
Yvette
The room was clean. Staff on site are very nice and helpful.
10/10
Exceptional
22 Jul 2026
Samuel
Great location in terms of airport. Less than 7 minutes. About 25 minutes from downtown, easy access to local attractions.
Friends
10/10
Exceptional
22 Jul 2026
Carlos
Es un hotel conveniente cerca del aeropuerto, tiene plazas comerciales enfrente y el personal es muy atento.
Self
10/10
Exceptional
16 Jul 2026
Rosario Maria
I love this place especially I went to a concert and the hotel had transportation too and from the stadium. Staff was awesome and very helpful. Very clean and safe.
Self
10/10
Exceptional
11 Jul 2026
Pomposo
Excellent place. Our stay was very comfortable. I absolutely recommend this place.
Partner
10/10
Exceptional
08 Jul 2026
Venecia
It was a great last minute option from an unexpected delay at the airport. The front desk was super inviting and professional. Great stay!


Thank you so much
Venecia
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
Luc
Clean room and breakfast good food and service staff great bar do not know.
Self
10/10
Exceptional
01 Jul 2026
JUAN
Muy eficientes y amables
Family_with_children
8/10
Excellent
29 Jun 2026
Anthony
Close to the airport. Accommodations and food was good value
Partner
8/10
Excellent
25 Jun 2026
Normannd
El servicio de la persona en recepciòn fue buena, màs aùn cuando le comentè que me habìa estado comunicando en varias ocasiones, para poder coordinar que me recogieran al llegar al aeropuerto (tomando en cuenta que prestan el servicio), con tiempo anticipado (12 horas) y nunca recibì respuesta.
Lo que hizo la Srita, es proporcionarme un desayuno Continental para el otro dìa en cortesìa.
Pero debo de decir que al realizar el check in y y programar el viaje (no regrese en tiempo) por lo que al ver en pantalla que salen cada hora, me informaron que no era asì, se tenìa que planificar con tiempo el servicio. Por lo que tome un servicio de taxi.
Self
10/10
Exceptional
19 Jun 2026
ANTONIO
Todo estuvo bien, podrían mejorar la presentación de los alimentos. En general una buena estancia, vamos a volver sin duda.
Partner
10/10
Exceptional
15 Jun 2026
Eleazar
Todo muy exelente no nesesita nada MAs
Self
6/10
Pleasant
12 Jun 2026
Daniel
The carpet in the room hasn't been changed in many years.
Partner
10/10
Exceptional
04 Jun 2026
Sonia
No cuentan con microondas ni refrigerador, sólo me dieron un sobre de café de cortesía y éramos 2 huéspedes pedí un recepción y dijeron que solo era uno de cortesía, de lo demás está limpio y es cómodo.
Partner
6/10
Pleasant
29 May 2026
Daniel
Very dated and not maintained properly
Business Partner
10/10
Exceptional
20 May 2026
Graciela
It’s everything good and all the stuff very nice thank you so much
Partner
4/10
Poor
20 May 2026
Lina
First the ladies from the desk thay look like mad all the times, and the my second day I asked for a extra chair only for a few hours and they says not we don't can't provide anything extra!!! For sure next time I tray to get another hotel never!! Though to come back at same place like this
Business
8/10
Excellent
17 May 2026
xavier
Food is good
Family
10/10
Exceptional
07 May 2026
Colleen
The hotel had excellent rooms, with plenty of space. There’s a Walmart and a shopping mall almost in front of the property. Breakfast was very good.
Partner
10/10
Exceptional
07 May 2026
Fidel
The hotel had very nice and big rooms. It was very clean and breakfast buffets were great.
Partner
10/10
Exceptional
30 Apr 2026
Nicholas
Great hotel. Can’t wait to go back!
10/10
Exceptional
30 Apr 2026
Gloria
Very nice stay. Comfortable bed and pillows. Nice hot shower. Shuttle service to the airport.
Partner
10/10
Exceptional
28 Apr 2026
Everardo Trejo
They have a shuttle that takes you to the airport and to Estadio GNP, very helpful and convenient at no extra cost
Family
10/10
Exceptional
27 Apr 2026
Ana Lorena
Amazing hotel
Clean room
Wi-fi
24 hour food service
Partner
6/10
Pleasant
08 Apr 2026
Talia
Programé un ride a el aeropuerto y en lugar de llevarnos directamente al aeropuerto, nos elevation a la terminal 1.
Resulta, que una familia había programado su ride a terminal 1 y no copieron en el vehículo por lo que decidieron subir a nuestro vehículo a las personas que no cupieron. No nos preguntaron si teníamos inconveniente o tiempo para ir a terminal 1.
Partner
10/10
Exceptional
06 Apr 2026
Elizabeth
Airport shuttle was easy to find and efficient
6/10
Pleasant
01 Apr 2026
Ismael
They arrive late to clean the rooms.
Self
10/10
Exceptional
20 Mar 2026
Altagracia
I had a wonderful stay at the Krystal Hotel Airport. The experience was smooth from start to finish, with friendly staff, clean and comfortable rooms, and a convenient location near the airport. Everything met my expectations, and I felt well taken care of throughout my stay. I truly enjoyed my time here and would highly recommend this hotel to anyone looking for comfort and convenience.
Self
10/10
Exceptional
08 Mar 2026
Harry
Good
10/10
Exceptional
03 Mar 2026
Erika
Hotel con todas amenidades, relativamente cerca del Aeropuerto y con excelente servicio de staff
Family
10/10
Exceptional
02 Mar 2026
Jorge
Instalar calefaccion seria ideal no lo creen
Partner
8/10
Excellent
27 Feb 2026
McClain
Rating: 4 out of 5 ⭐⭐⭐⭐
Here’s a polished version that keeps your message strong but professional (so it’s taken seriously and not dismissed as emotional):

⸻

Rating: 4 out of 5 ⭐⭐⭐⭐

The room was clean, the bed was very comfortable, and the staff was friendly and welcoming throughout my stay. Overall, I had a pleasant experience.

I would have given 5 stars, but the restaurant and in-room dining were disappointing. Room service takes a really long time — if you plan on eating at a certain time, I recommend ordering at least two hours in advance. They also require payment upfront and do not allow charges to be billed to your room.

Unfortunately, the food itself was underwhelming. On multiple occasions, service in the restaurant was slow, and I had difficulty getting assistance. There were times when staff were not readily available and I had to call out for help. After three disappointing experiences with bland, unappealing food, I decided to stop dining there. The restaurant definitely needs improvement.

The rooms, however, are nice.

Aside from the restaurant experience, everything else was great, and I would still recommend staying here.
10/10
Exceptional
25 Feb 2026
Manuel
Everything was Awesome!
10/10
Exceptional
21 Feb 2026
Helena
Estoy encantada! El staff siempre estuvo dispuesto a ayudar y el transporte al estadio es sin duda un plus. El restaurante sirve comida muy rica y todos son muy atentos. Hacia un poco de ruido por la zona, sin embargo descanse muy bien. Elizabeth fue muy atenta al momento de recogerme en el aeropuerto. Asi mismo, hay muchas cosas que hacer cerca del hotel.
Self
10/10
Exceptional
17 Feb 2026
Pieter
We had an Excellent stay at Krystal Urban
Thank You for your warm hospitality, we will be back for sure.
8/10
Excellent
15 Feb 2026
Eduardo Humberto
Estuvo bien el hotel en general, tuvieron temas con mi reservación se tardaron en encontrarla pero si se tuvo y no alcance transporte al concierto al que iba, deberían de poner más lugares o varios viajes en horarios diferentes
Leisure Partner
10/10
Exceptional
15 Feb 2026
Arlen Itzel
El mejor hotel en el que me he hospedado, el servicio y la atención son excelentes, definitivamente volveré a hospedarme aquí en mi próximo viaje a CDMX!
Leisure Partner
10/10
Exceptional
11 Feb 2026
Bruce
Nice room and great staff
Leisure Partner
4/10
Poor
08 Feb 2026
Victor
First of all, there was no hot water. Secondly, I got another room which was occupied already. I opened the door and there were people already sleeping. That was a terrible experience. Finally, I got a third room which had a shower leaking.
10/10
Exceptional
18 Jan 2026
Maria
The staff and the service was great, the restaurant was amazing and when I come back I will be staying there again. Uber service was excellent too.
Leisure Family
10/10
Exceptional
13 Jan 2026
ELMA
As always very good
10/10
Exceptional
08 Jan 2026
rosa
Good place to stay and safe .
8/10
Excellent
31 Dec 2025
Azael
Clean and decent service.
10/10
Exceptional
24 Dec 2025
Maria Ibel
Clean environment and very confortable!
Leisure Family_with_children
8/10
Excellent
09 Dec 2025
agustin
Very clean and quite
8/10
Excellent
30 Nov 2025
Bruce
room was a little dated, staff was great, room key cards stopped working every day.
Leisure Partner
10/10
Exceptional
23 Nov 2025
Nicolas
It was nice above all
10/10
Exceptional
06 Nov 2025
Eddie
Is a good place for stay over night and good place
10/10
Exceptional
04 Nov 2025
Adair
Love the hospitality
Leisure
10/10
Exceptional
02 Nov 2025
Adolfo
Everything was nice
6/10
Pleasant
20 Oct 2025
Brenda
I think that the hotel was a bit far from the airport.
Leisure Family
6/10
Pleasant
18 Oct 2025
Rosa
The room didn't have a shower door no coffee makers. No containers for ice. Toi noisy. I couldn't sleep. . I called front desk to switch ne to a different room. They did. So much better. I wont never book in this hotel again. It saidv20 minutes fron the airport is like 50 mnts. I waited 2 hrs to be picked up .bad service. I called the hotel like 20 times and they hung up. Never again. They didn't clean my room. Cuz they were busy not enough personal cleaning.
10/10
Exceptional
12 Oct 2025
Siboney
Loved being there! Clean areas, friendly staff. They picked me up from and dropped me at the airport and I LOVE LOVE LOVE that they have a transportation service for concerts at the gnp stadium or sports palace, I chose this place for that option and they dropped me at the venue and then picked me up when the show was over. Totally worth it!
Leisure Self
8/10
Excellent
12 Oct 2025
Jessica
Didn't use parking facilities
Leisure Family
8/10
Excellent
10 Oct 2025
Guillermo
Hood
10/10
Exceptional
10 Oct 2025
David
Good
Business_and_leisure Family
10/10
Exceptional
04 Oct 2025
Jasmin
Very friendly staff and transportation was a bonus!
Leisure Family
10/10
Exceptional
02 Oct 2025
Alfredo
This is a good hotel to stay for a few days.
Leisure Self
10/10
Exceptional
06 Sep 2025
alberto
All is ok
10/10
Exceptional
27 Aug 2025
Horacio
Very clean an nice
10/10
Exceptional
20 Aug 2025
Alma D
Comfortable room close to the airport, clean, friendly staff. All you need
10/10
Exceptional
15 Aug 2025
ESMERALDA
Close to the airport, great staff
Leisure
10/10
Exceptional
15 Aug 2025
Graciela
Nice beds
10/10
Exceptional
13 Aug 2025
Laura
Everything good
Business_and_leisure Self
2/10
Poor
13 Aug 2025
Sergio R.

Beware!! Scammers !!!!

Terrible experience, I was robbed/scammed while trying to request transportation from to the airport to the hotel, after they took my money hotel never answered my calls, it was like they blocked my phone number and I was unable to speak to anybody, I ended up not staying there since I was afraid something else could happened to us.
10/10
Exceptional
11 Aug 2025
Bruce
Clean and comfortable internet access was a little spotty at times.
Leisure Partner
2/10
Poor
01 Aug 2025
Fernando R.

no hay coordinacion

me fue muy mal reserve dos habitaciones ,al llegar solo habia una reservada,mas tarde me dieron la otra habitaciopn por una noche cuando la necesitaba por dos,muy mala experiencia
Friends_and_family Family
6/10
Pleasant
27 Jul 2025
Dinna
Name is misleading as it is not that close to the airport. The hotel is fairly new, bed is comfortable but walls are paper thin. I could hear the next door TV all night and all the cars outside. Bathroom is also not so clean. The person in charge of the dining hall was trying to charge me for breakfast even if my rate clearly stated it included it. After it was clarified, it was all good.
Self
8/10
Excellent
08 Jul 2025
Dulce M Acuna
Hotel, room and service were great. The only thing my sister did not enjoy was the loud music. There was a bar across the street from the room it was assigned to us. Bar stopped playing music until 3 am and we had to wake up at 4 am to take an early flight.
Friends_and_family Family
10/10
Exceptional
06 Jul 2025
Guillermo
Great service
Friends_and_family Family
10/10
Exceptional
05 Jul 2025
vanny
Overall a great option for business travel. Really good room and staff. Since the nearby places are noisy, the night was noisy
Business Self
8/10
Excellent
01 Jul 2025
Evelen
The service at the restaurant is not great, the hotel stay is very good
Leisure Family
10/10
Exceptional
23 Jun 2025
Lourdes
Nice , clean and affordable
Leisure Family_with_children
4/10
Poor
13 Jun 2025
Luis G
Only one person working in the restaurant, they never told me that they have a service to the airport, I had to pay taxi, outside there’s a night club a lot of noise and I couldn’t sleep
Business Self
6/10
Pleasant
13 Jun 2025
Jose Carlos
The property is not at the airport
Business Self
10/10
Exceptional
12 Jun 2025
CESAR ERICK
Everything good
Business
10/10
Exceptional
23 May 2025
JONATHAN

Para negocios son todo un éxito

Excelente servicio
Business
10/10
Exceptional
21 May 2025
CESAR ERICK

Estancia tranquila de negocios

Buen servicio y amplio estacionamiento
Business
10/10
Exceptional
12 May 2025
Verified traveler

Good stay

Great hotel, modern rooms. Schedule minimum 25 minutes driving time to airport due to traffic.
Self
10/10
Exceptional
06 May 2025
Cesar
Excelente servicio. Muy atentos y buenas opciones de traslados incluidos.
Leisure Partner
10/10
Exceptional
29 Apr 2025
samuel
Bien
10/10
Exceptional
28 Apr 2025
Maria
Clean room, but upon entering there was water in the bathroom floor.
Partner
10/10
Exceptional
20 Apr 2025
Yoshi

Limpio, cómodo, excelente precio.

El hotel está en excelentes condiciones. Muy cómodo y limpio. No salí a caminar en la zona pero por lo que vi cuando llegué no se ve muy segura ni vi cosas que hacer al rededor como cafés o restaurantes. Pero está ideal para descansar si tienes un vuelo. El hotel me transporto del aeropuerto al hotel y de regreso al día siguiente a tomar mi vuelo.
Partner
6/10
Pleasant
19 Apr 2025
Darlene
Had a hard time with the Uber drivers coming to pick us up. They always went to the back instead of the front entrance.
Business Family
10/10
Exceptional
19 Apr 2025
LUIS ENRIQUE
.
Leisure Family
2/10
Poor
08 Apr 2025
esperanza
The staff was terrible, they did not have the room I reserved
Leisure Family
10/10
Exceptional
06 Apr 2025
Hector
Amazing
10/10
Exceptional
04 Apr 2025
HERLINDA ARACELY
MUY CERCA DEL FORO SOL Y DEL PALACIO DE LOS DEPORTES
Leisure Friends
2/10
Poor
04 Apr 2025
Otoniel
The service is bad, i will never stay in this hotel, also i will not recommend to no one!!
Business Self
10/10
Exceptional
22 Mar 2025
Ricardo
Great shuttle
Business
10/10
Exceptional
22 Mar 2025
Heidi

Great

Was a quick overnight stay close to the airport. Clean room and comfortable bed.
Friends_and_family Family
10/10
Exceptional
10 Mar 2025
Carlos
Great shopping ave food
10/10
Exceptional
19 Feb 2025
Maria Del Pilar
Great location and have loved to stay here ever since I discovered it. Professional and friendly customer service. The breakfast buffet is excellent 👌
Will absolutely stay here again and recommend it to family and friends.
Leisure Partner
10/10
Exceptional
07 Feb 2025
Sergio
Is safe and I hope they let you check at 12pm
Leisure Family

Location & surroundings

Krystal Urban Aeropuerto Cd de Mexico
Avenida Javier Rojo Gomez No. 630, Distrito Federal, Mexico

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Krystal Urban Aeropuerto Cd de Mexico

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