Hotel Escala Siglo XXI

Mexico , Mexico City
CIUDAD DE MEXICO, Antonio Solis Col. Obrera Del Cuauhtemoc 101
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100 reviews shown

6/10

Pleasant

08 Mar 2026

javier

Older building can be noisy at peak hours.

Self

8/10

Excellent

08 Mar 2026

Esteban

The hotel needs some remodulation but is good for what you pay

10/10

Exceptional

18 Feb 2026

Constance

The price was great, the room was beautiful, and the staff were friendly and helpful.

Partner

2/10

Poor

12 Feb 2026

Jin

O amenities, not even a plastic cup. No electrical outlets except for 1 in the bathroom. Cheap motels would be better option than this s/hole. Restaurant supossed to open at 7. they opened close to 9 and the only staff seemed to be furious at something, perhaps having to work on a wednesday I suppose.

Business_and_leisure Partner

10/10

Exceptional

31 Jan 2026

Anthony

Everything was great. The room was wonderful and the price was right..

Leisure Self

8/10

Excellent

22 Jan 2026

Jhoan Arturo

Service was good
Place was clean

10/10

Exceptional

03 Jan 2026

Vamsee Krishna

Clean room, fan or ac not required, overall good

Leisure Partner

8/10

Excellent

29 Dec 2025

Nadia

Todo agradable, solo algo inseguro a sus alrededores.

Leisure Partner

10/10

Exceptional

13 Dec 2025

Cleuton

Clean room & staff

10/10

Exceptional

07 Dec 2025

Nadia

Nice decor and big size room. Elevator access.
Bed not so comfortable.

Leisure Self

10/10

Exceptional

20 Nov 2025

Arturo

En buena zona. Precio accesible

Business Self

10/10

Exceptional

16 Nov 2025

Maria Fernanda

Cerca de un Oxxo, de la estación de metro!
Buenas recomendaciones para desayunar

6/10

Pleasant

16 Nov 2025

Rodolfo

The room was very dark, also they don’t have many plugs to recharge the iPhone. The carpet was dirty, and the towels were extremely old.however, Olivia was an excellent maid.

Self

10/10

Exceptional

15 Nov 2025

Viridiana

Excelente servicio a buen precio!

Leisure Family_with_children

2/10

Poor

14 Nov 2025

Rafael

Paid for a room with jacuzzi.
Jacuzzi not functional.

10/10

Exceptional

12 Nov 2025

Vicky

La habitación bien, solo que tenía un poco de olor a humedad

Leisure Partner

6/10

Pleasant

10 Nov 2025

David

Couldn’t get any good sleep. Bed was okay. Streets were super noisy. We could hear our upstairs neighbors almost every night and we heard EVERYTHING 😭😬

Staff were super helpful and kind.

Partner

10/10

Exceptional

09 Nov 2025

Patricia

Buena localidad

10/10

Exceptional

08 Nov 2025

Jonatan

Great staff and very clean rooms

Leisure Partner

8/10

Excellent

05 Nov 2025

Marlis Coromoto Saavedra de

Clean room, the hotel is very close to metro. Staff were very friendly. The area where the hotel is located is very safe. The only thing the bed was very hard or firm.

Leisure Family

2/10

Poor

01 Nov 2025

Stephanie

Not the best area. No too clean

6/10

Pleasant

30 Oct 2025

Kevin

Cheap option to stay near the airport. Noisy area of town.

10/10

Exceptional

18 Oct 2025

Gabriel

Wonderful and tranquil stay! I had outstanding interactions with the staff from Abigail and Enrique at the front desk who had even made a phone call for me and Propina from the restaurant was so cheerful in the morning bringing up room service but the attention to detail of the housekeeper on my floor, Olivia, was my favorite thing about this hotel. I’ve never seen a more tightly made bed, or cleaner surfaces like desk table mirrors and sink and every time she made my room the curtain was the exact same height the chairs in the exact same position the trash bins in the exact same place and even things like the pump nozzle on the hand soap pointing forward it had a zen like feng shui feeling. The things I left on the sink or the bedside were respectfully moved just to clean and then replaced in a more organized fashion. My paperwork and other personal items on the desk were unmoved and well respected. I felt comfortable leaving my second phone charging and other items there and the mutual respect of my property and the room was superb. Thank you Olivia and great job to the whole team! I had originally planned on staying at a few different hotels to see different areas but after the first night of total silence and the next morning when even a vacuum couldn’t be heard I felt like I was home. I recommend this hotel and hope you enjoy your stay!

Business_and_leisure Self

10/10

Exceptional

16 Oct 2025

Gemma

They were really nice, the rooms look amazing and there was hot water anytime of the day

Family

8/10

Excellent

14 Oct 2025

Luis

Staff was helpful, the room was quite ample, but the lighting inside the room could be improved

Leisure Partner

8/10

Excellent

08 Oct 2025

Jacob

A very good value for the money. Courteous staff and check in. Good restaurant onsite for breakfast. Room was clean and the bed comfortable and well made. Big shower and excellent water pressure and temp. Negatives - dated furniture and fixtures. Floor seems to be a cheap almost paper vinyl in the main room, other areas were tile floors. No coffee maker in the room. Old style keys on the doors don’t seem secure. No deadbolt on the door

Business

10/10

Exceptional

03 Oct 2025

Gabriel

I’m an Anerican USMC Veteran staying here now my 3rd week and looking forward to a longer stay. I’m learning Spanish slowly and visiting as a guest in Mexico City. I feel very very welcomed here at Escala Siglio XXI. Everyone is friendly, even though my first default words are in English. I would recommend this to all business and business/personal guests. I can’t speak for the double bed rooms or what floor they’re on, but the stay I’ve had is one word: tranquil.

10/10

Exceptional

29 Sep 2025

Gabriel

Peaceful hotel, exceptional attention to detail! I am still learning Spanish and i often use a translation app on my phone, which everyone at the hotel is very willing to intelligently utilize. I’m always impressed by Abigail’s professionalism and equally Enrique! They both will greet me and are happy to kindly explain and answer any questions I have. I had accidentally dropped an AirPods case in the lobby while siting and couldn’t locate it because it was literally a few feet away- I asked as the desk and Enrique had found it and kept it safely. It’s incredibly easy to be comfortable here whether I’m working or having zoom meetings or needing to unplug and have peace and I enjoy it! I always remember to tip housekeeping and restaurant staff even if it isn’t your custom. I did notice that there may only be one dual socket power outlet over the beds and another by the sinks yet none under the solid wood desks, so for business travelers I recommend a multi adapter and power bank. Additionally water is available if you ask for it, Water is HOT bed pillows and bedding extremely comfortable.everything is just the way I like it. Well done.

Business_and_leisure Self

10/10

Exceptional

29 Sep 2025

Gabriel

Very pleased to extend my stay! Unbelievable attention to detail by maintenance and housekeeping, especially by Olivia on my floor! Could not find a fingerprint on mirrors or glass or wood surfaces. I have never seen whiter sheets or towels or a tighter made bed outside of the two main hotel chains. Chairs, table, bed, bathroom meticulously reset all areas and surfaces including under personal items like toiletries on sink while all belongings on desk and bedsides unmoved and untouched. Exceptional!

Business_and_leisure Self

10/10

Exceptional

23 Sep 2025

Gabriel

Unbelievably peaceful and quiet and restful hotel. Really affordable for the comfort and peace. Abigail and Enrique at the Front desk super kind! Front desk and staff all met speak necessary basic to good English and more than happy to use Google translate for other languages intelligently! Entrance has very nice large signs and great windows and natural lighting. I like the view from my room and that there’s a small opening under the huge window for fresh air the blackout curtain is black however no soundproofing inside building so may be a problem if next to loud kids, no more than traffic outside it’s a city. Restaurant is named “Que Rico” menu online. Room Svc same price as seated $160-$260MXN food was nice and fast! 5-10 mins! I didn’t see a wheelchair ramp but it seems accessible through their parking garage and yes there’s an elevator. Theres some comfortable seating in the lobby and couches on every floor. There’s a convenience store every block most 24hrs and more food street vendors than cars. Shower nice and hot. I’m very comfortable and staying a few more days!

Business_and_leisure Self

8/10

Excellent

20 Sep 2025

Jaime

“I really liked Hotel Escala Siglo XXI in Mexico City. The room I stayed in was on the fifth floor and it was quite spacious. The bed, the linens, and the pillows were all comfortable, and I really liked the interior décor.

In terms of areas for improvement, sometimes there’s quite a bit of noise from the first floor, but it didn’t affect my ability to rest. Overall, it’s a good place, though the location isn’t the most central. However, there’s an Ecobici station just two blocks away and the Chabacano metro station is also nearby.”

Business

8/10

Excellent

18 Sep 2025

Jamel

Room so nice , furniture vintage

Leisure

6/10

Pleasant

16 Sep 2025

Sabino

Clean room ; nice staff , safe place , walkable.
I didn’t like the shower , the shower drain was higher than the floor tiles so the water overflow during and after shower ; I requested a change room ; they did change it but the other room was the same problem ; thanks god it was only 2 nights. I won’t go back there.

Leisure Partner

10/10

Exceptional

08 Sep 2025

Kevin

Outstanding hotel staff.

Business Self

6/10

Pleasant

08 Sep 2025

Jose B

Rooms DONT have A/C

Leisure Self

8/10

Excellent

07 Sep 2025

Nadia

Hotel limpio, cómodo y buena atención. Es céntrico a mis actividades pero no recomendable para salir por la noche por la inseguridad de sus calles. Dentro del hotel es seguro, tranquilo.

Business_and_leisure Partner

6/10

Pleasant

06 Sep 2025

Jose B

The rooms DONT have A/C

10/10

Exceptional

02 Sep 2025

Arturo

Aún que la zona no es muy turística, sí está cerca de zonas que visitar

Business Self

10/10

Exceptional

01 Sep 2025

Kevin

Friendly staff.

2/10

Poor

27 Aug 2025

Margarita

Recepcionistas mal servicio

Mala experiencia con las personas de recepcion. Falta de capacitacion y empatia . Desafortunadamente por una emergencia me quede en la ciudad de mexico. Realice dos reservaciones. La primera me llego El mensaje que mi tarjeta no paso. Entonces realice otra donde si me llego mi reservacion con El codigo de aprobacion. Al momento de hacer check in. No verificaron que la primer reservacion a ellos si SE Les reflejo. Desafortunadamente por su politica no me reembolsaron una noche. Y sumando a Esto no me aceptaron una visita de un familiaa y eran las 4pm. En El check in. No hicieron mencion. Mala experiencia de mi parte! Con las chicas de recepcion. En limpieza todo Bien .

Friends_and_family Family

10/10

Exceptional

25 Aug 2025

Huicheng

Very good place, positive experience

6/10

Pleasant

17 Aug 2025

Dean

The bed was big but hard. The two pillows were awful and they did not have more. You could hear all the noises from other rooms. Toilet, showers, tub water. It was an ok value for the price

Leisure Partner

2/10

Poor

14 Aug 2025

Silvia

The hotel It's not what it says. First it doesn't have parking that parking is far away.second I pay more than $200 hundred dollars for 1 night yes it's in downtown of Leon. But you can find hotels much cheaper. the breakfast horrible. Don’t recommend it!!

10/10

Exceptional

09 Aug 2025

eduardo

Great hotel for the price!

10/10

Exceptional

06 Aug 2025

Adrian

Affordable yet comfortable

Located in a area close ro downtown ciudad de mexico. This hotel provides the basic necessities and upholds with comfort.

Friends_and_family Family

10/10

Exceptional

30 Jul 2025

Elizabeth

I love staying at this hotel is clean people are so sweet and nice restaurant food is so good and cheap is really safe this is my 3 th time staying here at this hotel love everything about it

Business_and_leisure Partner

8/10

Excellent

25 Jul 2025

carlos

Un buen lugar para resolver

Business Partner

8/10

Excellent

25 Jul 2025

Valente

Fine

4/10

Poor

15 Jul 2025

Sidhu

Pathetic stay

I had booked room for two nights 12 and 13 i reached hotel early and they took full day charge for early checkin i e 51 cad. I had my flight on 13 night and i left hotel around 10 pm means i stayed only 7 hours but again they charged for full day which is wrong. Either they had compensated for early checkin . But being tourist we are charged more . This should be taken in to consideration moreover no electric cattle and tea material provided

Self

10/10

Exceptional

14 Jul 2025

Alex

It was really nice

6/10

Pleasant

06 Jul 2025

Hilda

Service was good, but came to find out property has no A/C. Mattress and pillows were outdated, stiff, and uncomfortable.

Leisure Partner

10/10

Exceptional

06 Jul 2025

Karla

Son muy amables las personas de recepción. En general me gustó, muy buena relación calidad precio 👌 definitivamente volvería.

Leisure Partner

8/10

Excellent

04 Jul 2025

Oswaldo

Nice and convenient.

Good hotel for a short layover, possibly one or two nights, friendly staff, centrally located and good WiFi.

Self

10/10

Exceptional

20 Jun 2025

Lidia

Clean and friendly staff.

2/10

Poor

13 Jun 2025

Kevin

YOU GET WHAT YOU PAY FOR.

Business Self

10/10

Exceptional

07 Jun 2025

Laura Esther

Perfecto

6/10

Pleasant

30 May 2025

Cesar

I liked the value aka it was cheaper. And the con was you get what you pay for

Leisure Self

10/10

Exceptional

15 May 2025

Verified traveler

Love this hotel.

Not glamorous, but it has everything you could need. Great location, super friendly front desk, good security, parking, air conditioning in rooms, comfortable bed, great bed linens. I used to pay $140/usd a night and get less. This is my new homebase for business in Mexico City. The value is great and when you are traveling alone, on business, you really just need a safe, clean, well located place to sleep. This is it.

Business

10/10

Exceptional

06 May 2025

Daniel

Disfruto mucho quedarme en este hotel. Ya se ha vuelto un hotel que elegimos cada veas que nos quedamos en CDMX y necesitamos acceso rápido al sistema Metro. De igual manera, está a una distancia cambiable del centro. La única desventaja es que no cuenta con aire acondicionado, así que se puede poner algo caliente durante el día. Recomendable en la temporada fresca del año, mas no en época de calor.

Leisure Friends

8/10

Excellent

12 Apr 2025

Jose

Great service, wonderful staff and an indoor restaurant to top it all off. Safe area, & minutes away to reach to Constitution Plaza.

Leisure Family

10/10

Exceptional

10 Apr 2025

Javier

Muy limpio, cómodo y buena ubicación. El staff muy amable y atentos. Buena relación precio y calidad.

10/10

Exceptional

03 Apr 2025

Timothy

Proximity to the metro station made this really convenient. Also, the staff were kind and helpful even to someone who very badly speaks Spanish.

4/10

Poor

06 Mar 2025

anthony

It was alright

10/10

Exceptional

06 Feb 2025

Jib

Nice spot, would return

2/10

Poor

21 Jan 2025

Roberto

The worst hotel i have ever stay in

Horrible experiencia no lo recomiendo a nadie
Rente cuarto con jacuzzi no me pude meter no tiene asientos solo el suelo muy feo
No tiene refrigerador la televisión muy lejos de la cama y es una televisión muy pequeña la zona no recomendable solo te dan un jabón para bañarse en el jacuzzi no me pude meter muy horrible lugar NO LO RECOMIENDO
I DO NOT RECOMMEND THIS HOTEL

Partner

8/10

Excellent

14 Jan 2025

Mateo

Pictures are exactly as you would get for your room, great daily room service. TV does not connect to internet unable to use the Netflix option on the remote, only thing missing is better tv

Leisure Partner

10/10

Exceptional

24 Dec 2024

Leobardo

Excelente ubicación

10/10

Exceptional

17 Dec 2024

Christian

Muy limpio, accesible y buen lugar

Leisure Partner

10/10

Exceptional

06 Dec 2024

Junshan

Very good!

Leisure Self

2/10

Poor

03 Dec 2024

Pooya

Unfortunately I cant talk anything good about my reservation in this hotel, neighborhood doesnt look that safe clean, staff are not friendly and now willing to provide amy help and support

Leisure Friends

8/10

Excellent

19 Nov 2024

Edgar

Good for the price

Leisure Self

10/10

Exceptional

12 Nov 2024

Florencio

Excellent

Nice 👍

Friends_and_family Family

10/10

Exceptional

04 Nov 2024

Emmanuel

Quick and easy to get into hotel for late night stays would probably rebook to visit the area sometime

Business_and_leisure Self

10/10

Exceptional

02 Nov 2024

ignacio carrillo

Carros abandonados al rededor del hotel

Leisure

10/10

Exceptional

07 Oct 2024

Maximiliano

Todo bien

8/10

Excellent

25 Sep 2024

Jennifer

The front staff was amazing! Nice clean restaurant attached. Short walk around the block to great tacos. It is a commercial area so busy location during the day but quiet at night.

Leisure Partner

10/10

Exceptional

18 Sep 2024

Hector Daniel Velarde

This place is clean and easy to use public transportation!!!!!!

Leisure Family

8/10

Excellent

07 Aug 2024

Ramses

It’s ok for the cost .

Leisure Partner

10/10

Exceptional

05 Aug 2024

dave

In the dark and not charging

Huge rooms, no electricity. The woman in the caja told me no room has electrical outlets except in the bathroom. I'd stayed in the hotel and knew that was a lie. There's a worn set of two outlets over the head of the bed that periodically come loose and bang you on the head. Otherwise, bring a flashlight. Don't bother bringing your own bulbs. Bulbs aren't the cause of the darkness.

Business

6/10

Pleasant

15 Jul 2024

Elizabeth

No air conditioning no windows to open it was really hot. Area not the good ——————food was really good exelent and delicious food. Service was really nice. Love everything besides no air conditioning or windows to open

10/10

Exceptional

14 Jul 2024

Cristian

Buen hotel para descansar, bien ubicado. Precio justo.

Business Family

2/10

Poor

25 Jun 2024

Staff is very unhelpful and tries to creat problems, e.g., overcharging, claiming not to find a bookings.

Business Self

10/10

Exceptional

20 Jun 2024

SHIJIE

Very closed to many local spots. Have Nice barbacoa in weekend mornings around the area

Leisure Partner

10/10

Exceptional

19 Jun 2024

Irving

In house Restaurant is amazing and super affordable. All stafff were friendly and respectful. Just know there are no a/c in the rooms. That's the only thing

10/10

Exceptional

15 Jun 2024

Rafael

Allí very good.

Leisure

10/10

Exceptional

14 Jun 2024

Martin

Great location and facilities ,staff were very friendly and helpful

6/10

Pleasant

13 Jun 2024

Jose

The hotel itself it’s decent, but it doesn’t have AC, this should be disclosed on their description.

Leisure Family

10/10

Exceptional

11 Jun 2024

Salomon

I loved it. I just don't understand why the restaurant they got doesn't open a few days of the week. I believe the weekend. The place was wonderful. I just wish they had ice 24/7, and AC or fan. Otherwise, had a great time.

Leisure Self

8/10

Excellent

10 Jun 2024

Nicole

No AC, so you may want to bring a fan. Other than that it fit our needs and convenience.,

Leisure Family

10/10

Exceptional

05 Jun 2024

Neil

Excellent friendly helpful staff

Leisure Friends

8/10

Excellent

12 Apr 2024

Francis

Loud at night but otherwise good

10/10

Exceptional

08 Apr 2024

Miguel

Todo estuvo bien.

Leisure Partner

2/10

Poor

03 Mar 2024

Carlos

Nightmare! Do not stay here.

The location is bad, the rooms are disgusting, the wifi is unreliable and the staff is very aggressive.

The beds and pillows are sub par. There is no manager available to help. We left within 2 hours of arriving and have been denied even a partial refund.

Business_and_leisure Family

6/10

Pleasant

22 Feb 2024

Eugenie

My room did not have hot water. I went down to the front desk and they sent someone to check. The person checked but still no hot water so I went down again to request for a room change. The manager came up and check and gave me a different room. The cleanliness is immaculate in all areas. The chilaquilles was delicious and reasonably priced.There are no heater nor safe in the room, if this is important to you.

Leisure Self

10/10

Exceptional

06 Feb 2024

Astrid

Me gustó la habitación, cerca del área había varios lugares para comer, cerca de diferentes transportes, todo muy bien con mi estadía

Leisure Friends

8/10

Excellent

31 Jan 2024

TREVOR

Spacious room with attractive furniture. Good price. 15 minute drive to airport. No heating or A/C. I would stay there again.

Self

10/10

Exceptional

02 Sep 2023

Maria

I liked the decoration in the rooms and the staff was very efficient

Leisure Family

8/10

Excellent

31 Jul 2023

Angelica

Really cleaned property

Leisure Family_with_children

10/10

Exceptional

25 Jul 2023

lucas

For the price it is absolutely incredible! Feel like I've found THE hidden gem in Mexico city. Beautiful room, huge window with view and natural light, extremely spacious, quirky original details from the 1950's, excellent wifi, supercool reception staff - not one issue or drama, housekeeping second to none, room service, restaurant with great prices. I originally booked for one night - not expecting much but extended my stay to ten days. The reason the price is so reasonable is the location is not a popular one but you have everything you need in walking distance and the tourist hot spots are very short and inexpensive taxi/Uber away. I'm a grumpy middle aged man who is generally not easily pleased and rarely bother with reviews but this hotel is exceptional, so I couldn't overlook this opportunity to rave about it.

2/10

Poor

12 May 2023

Yanina

Stuff has no clue what’s up with costumers. I almost paid twice for one night. They put us in and asked to get out from the room

Leisure Family