Xoma Boutique Stays By Viadora

10/10

Exceptional

05 Aug 2026

Karla

I stayed at Xoma for five nights. I got in late and returned back home extremely early and even on off hours someone was available. Very friendly, helpful, and accommodating.

10/10

Exceptional

27 Jul 2026

Andreas

Great stay great location huge place nice hotel

10/10

Exceptional

24 Jul 2026

John

Great hotel!!!

10/10

Exceptional

24 Jul 2026

Ashley

Beautiful room, thoughtfully laid out, amazing staff!!

10/10

Exceptional

22 Jul 2026

David

Close to great coffee and cent

8/10

Excellent

09 Jul 2026

xianyi

Excellent location and service. Room is very spacious .
However when we try to use the laundry room in the basement , we saw the washer is being used for mops which is a huge turnoff .

Family

10/10

Exceptional

03 Jul 2026

Shurman

A great hotel and didn’t want to leave. Staff was nice attentive and always ready to help. Bravo.

Self

10/10

Exceptional

03 Jul 2026

Edith

We enjoyed our stay at Xoma. The rooms are very clean and beautiful. Lots of restaurants in walking distance. Guillermina and Eduardo were very helpful. Definitely, would stay here again.

Family_with_children

10/10

Exceptional

30 Jun 2026

Joshua

Great property, staff and location

Partner

10/10

Exceptional

16 Jun 2026

Rosio

Great location, wonderful staff, and fantastic amenities

Family_with_children

10/10

Exceptional

15 May 2026

Johanny

10/10 recommend if peace and quiet is what you are looking for, good location as well and in walking distance of a lot of good spots to eat and nightlife.

Family

10/10

Exceptional

13 May 2026

Taneil

Would stay again and again

Friends

10/10

Exceptional

30 Apr 2026

Alicia

This was my first time visiting Mexico City and I was beyond pleased. This hotel is great with security (I traveled solo and am a female) the reception helps SO much with providing info regarding places to eat, visit, and explore. They really care and take the time to do so, shout out to Diego. There was also a woman who worked for the luggage and door—she was simply amazing. My room was SO comfortable. I went to the ritz for the last 3 nights in CDMX and guess what? THE RITZ DIDNT EVEN COMPARE TO THE GEM OF THIS HOTEL! Crazy right! 10x the price than the room I had here. I so recommend and definitely recommend the room I had. I was alone but it was definitely big enough to sleep like 3-4 people. The architecture and design of the hotel was wonderful. 5 stars from me and hopefully will be back!

10/10

Exceptional

11 Apr 2026

Patricia

Such a lovely hotel with all the convenience and space. Located right in Roma for easy access to everything. The staff was friendly and helpful. Lots of coffee shops and restaurants near by. The apartment style layouts are perfect and spacious. The amenities are really new. Would stay here again next time we visit CDMX!

10/10

Exceptional

08 Apr 2026

Maricela

Amazing stay! This hotel has everything you need for your stay. I’m very selective and this fit the bill top to bottom. It’s a luxury apartment with a balcony, amazing rooftop views, warm pool, delicious continental breakfast. Washer and dryer in the basement. Safe building with wonderful door and front desk staff. Everyone there is so kind and helpful. Shout out to Guillermina, she was so wonderful to us. The breakfast staff are so professional and they anticipated our every need. This place sets the bar on Luxury and the best service. Give everyone a raise there they deserve it!

Partner

10/10

Exceptional

06 Apr 2026

Scott

The photo makes it look like a highrise, but in fact it is a boutique hotel focused on suites. Perfect for families. Great location. Highly recommend.

8/10

Excellent

05 Apr 2026

natalie

great room -luxurious feeling and quiet

Family_with_children

10/10

Exceptional

04 Apr 2026

Angela

Loved our stay at Xoma!! The staff are attentive and friendly. Beds are comfortable. Kitchen well-stocked. The hotel and room were extremely clean and comfortable. Restaurant in the hotel was great. Complimentary breakfast was good. Would definitely stay here again. Location was excellent, walking to so many restaurants, bars, and shops.

Family

10/10

Exceptional

18 Mar 2026

Dae Gun

I highly recommend speaking with the hospitality team manager if you have any issues. I stayed here for 5 days, and the service was truly exceptional—comparable to any 5-star hotel. The staff is incredibly friendly and communication was seamless. Above all, the location is unbeatable, which was the main reason I chose this hotel. Thank you for all your services

Family

10/10

Exceptional

05 Mar 2026

Maxine

Gorgeous room, exquisite apartment was enough for our big group

Family

10/10

Exceptional

21 Feb 2026

Juan

Love this hotel!

Friends

10/10

Exceptional

21 Feb 2026

Nicholas

The room is enormous and very fancy. The staff is amazing.. super welcoming and went way above and beyond to help us on our trip

Family_with_children

10/10

Exceptional

15 Feb 2026

Claudia

Our room was clean, the staff was very attentive and polite. The downstairs restaurant is delicious. The neighborhood is quiet. I can definitely see myself staying here again.

Leisure Family

10/10

Exceptional

14 Feb 2026

Yair

Excellent

10/10

Exceptional

14 Feb 2026

John

Great!

10/10

Exceptional

07 Feb 2026

Corey

WOW! I was absolutely blown away at the elegance, cleanliness and chic essence of this hotel. The staff was amazing. I’ve traveled the world and this is quite possibly the best hotel I’ve ever stayed in. This will be my home every time I go to CDMX. Bravo Xoma!!!

Partner

10/10

Exceptional

06 Feb 2026

John

Good service

Friends_and_family Friends

10/10

Exceptional

03 Feb 2026

Michael

Great stay!

10/10

Exceptional

26 Jan 2026

Jessica

Such a great location in Mexico City Roma Norte,
Hotel was beautiful, spacious and the staff was super kind and helpful. The amenities were great. We loved hanging out on the private rooftop and the door man. Would love to stay here again!

Leisure Friends

10/10

Exceptional

20 Jan 2026

Glenn

There were minor glitches with housekeeping and breakfast during our weeklong stay. Each time there was an apology and a correction made immediately. That level of responsive service is refreshing. We are grateful to the staff (especially Diana at the front desk) who helped us navigate through two days of cancelled flights.We will stay at Xoma every time we come to Mexico City! Thanks for accommodating all our needs so efficiently and cheerfully.

Leisure Family

10/10

Exceptional

12 Jan 2026

Kassandra

The room was amazing and very clean. The staff was very attentive to us. I would definitely stay here again!

Leisure Family

10/10

Exceptional

10 Jan 2026

Lady

Immaculate rooms. Lovely people. Super comfortable!!

Leisure Family_with_children

10/10

Exceptional

10 Jan 2026

Lady

We loved our stay here! Great big space for a family. Awesome roof. Nice people! Plus really comfortable beds and pillows. Als location is killer. Highly recommend!!

10/10

Exceptional

03 Jan 2026

Rajat

Excellent Place very well taken care of and I would love to stay there again

10/10

Exceptional

03 Jan 2026

Yolanda

Very clean

10/10

Exceptional

02 Jan 2026

Vivian

The hotel is in a great, safe area with plenty of restaurant options. The staff are very friendly and helpful. It’s a plus to have a restaurant in the same building that offers room service and free breakfast every morning. I will definitely go back again!

Leisure Family

10/10

Exceptional

27 Dec 2025

Katya

This was my second time staying here and the service and cleanliness were perfect once again. The location is safe and a close walk to a lot of great bars and restaurants. The staff are extremely friendly and helpful. Thank you to Sergio, Sergio, Diana, Harrison, and Karla Vega for making our trip so memorable!

Friends_and_family Family

10/10

Exceptional

25 Dec 2025

Sara

We stayed in this hotel in December and absolutely loved it. It was clean, the staff was helpful and nice, the location was amazing. Close to a park, very quiet and easy to get around. Would absolutely stay here again!

Leisure Family

10/10

Exceptional

16 Dec 2025

Emilio

By far one of the most beautiful hotels to stay at highly recommend for families Friend anyone service the cleanliness everything was top-notch

Leisure Family_with_children

10/10

Exceptional

12 Dec 2025

Colleen

Gorgeous room, great location, friendly staff! We will be recommending this hotel to all of our friends!

Leisure Partner

8/10

Excellent

12 Dec 2025

Celeste

Clean room, mostly kind people. Perfect location!

Partner

10/10

Exceptional

12 Dec 2025

Vedang

Rooms are modern, clean, and large. Hotel is in an amazing location. Quieter street and within one block of restaurants and bars. So clean and modern.

10/10

Exceptional

11 Dec 2025

Judith

Architectural building. Excellent staff. Excellent location. Clean fresh. Great view from the roof
Would not hesitate to come again.

4/10

Poor

07 Dec 2025

martin

Extremely loud. Both from other rooms and from outside.

Business_and_leisure Partner

8/10

Excellent

06 Dec 2025

George

Room was very spacious and well equipped. Walkable distance to a few nice restaurants and walkable distance to Paseo de la Reforma.

10/10

Exceptional

28 Nov 2025

Melva

Excellent location and the aesthetics of the suite were top notch. There’s a huge bathtub in the master bathroom, highly recommend to bring your own bath salts. They offered transportation, which we used only upon arrival but it was pricey compared to Uber. The restaurant on the property had a delicious pizza and cheesecake the kids couldn’t get enough of, the cocktails were weak. I would skip the complimentary breakfast, hard pass.

Leisure Family

10/10

Exceptional

25 Nov 2025

Edyta

I love property

Leisure Family

10/10

Exceptional

17 Nov 2025

Narges

Excellent service, very clean, unlike some other comments we had daily room service, excellent location close to many restaurants and coffee shops

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

David

Beautiful room with great staff

10/10

Exceptional

10 Nov 2025

ARTIBEN

Very friendly staff and beautiful hotel

10/10

Exceptional

07 Nov 2025

RaCia

Great stay and no complaints. I would definitely book again when visiting CDMX!

Leisure Friends

10/10

Exceptional

04 Nov 2025

Denise

Spacious, great location, modern and comfortable.

Leisure Friends

10/10

Exceptional

23 Oct 2025

Jason

Amazing staff and a very clean and well designed property. We would love to stay here again.

Friends_and_family Friends

10/10

Exceptional

21 Oct 2025

Eswar

Excellent hospitality. House keeping was great. Front staff at the reception were extremely helpful.

Leisure Family_with_children

10/10

Exceptional

16 Oct 2025

Genesis

Really great space, I stayed in a room in the 3rd floor and it was relatively quiet for the most part.

10/10

Exceptional

14 Oct 2025

Elizabeth

Loved the modernness and details.

Leisure Partner

10/10

Exceptional

12 Oct 2025

Talia

Our stay at Xoma was absolutely wonderful. The location is perfect everything is within walking distance, making it easy to explore the area. The staff were exceptionally kind and attentive; a special thank you to Carlos, who went above and beyond to ensure we had everything we needed. The room was spotless, beautifully maintained, and the sheets smelled incredible. Honestly, if I could move in, I would. Every detail made our stay unforgettable.

Leisure Family_with_children

10/10

Exceptional

09 Oct 2025

BRENA

Amazing Roma Norte Hotel!

The front desk staff was amazing & the bell staff were super friendly and accommodating. We absolutely loved the aesthetic of the hotel and the area was wonderful! Super walkable and just lovely. Will absolutely be coming back to stay.

Friends_and_family Friends

10/10

Exceptional

29 Sep 2025

Adones

Room was beautiful. Staff was very friendly and helpful. Great location.

Leisure Partner

10/10

Exceptional

19 Sep 2025

Vanessa

Kind staff. Clean and comfortable. Lots of restaurants nearby. We had a two bedroom and was huge and nicely decorated.

Leisure Family

10/10

Exceptional

11 Sep 2025

Derrick

Serene Spot in Roma Norte

This hotel is amazing. A quiet piece of serenity in a hustling and bustling area. The hotel is very quiet and personalized. The room was amazing, a legitimate apartment with a kitchen. Everything is within walking distance unless you are doing other experiences outside of Roma Norte. Would definitely recommend and will definitely consider this hotel again when we return to CDMX.

Friends_and_family Family

10/10

Exceptional

08 Sep 2025

Mirjeta

The property was in a prime location, it felt very safe. The staff were very kind and helpful. Check-in was super fast. The cleaning staff were amazing, I can’t say enough about how clean it was. I would highly recommend this place to anyone visiting Mexico City.

Leisure Friends

10/10

Exceptional

05 Sep 2025

Vivian

The staff were 10/10! The area is exceptionally close to all popular restaurants and shops. Super pet friendly.

10/10

Exceptional

22 Aug 2025

Anita

Amazing. Will be coming back, new home in CDMX!
All the staff were wonderful, especially Monica who went out of our way to feel at home

Leisure Partner

10/10

Exceptional

21 Aug 2025

Michelle

This hotel is an absolute gem! Every single staff member was exceptionally helpful and kind, often going above and beyond to make our stay enjoyable. They helped us arrange airport transportation in advance of our trip and were quick to respond to questions. Someone was waiting to open the door when we returned to the hotel each day and we were welcomed back by name by the front desk staff. Our room was beautiful and very functional with kitchenette, two bedrooms and two bathrooms- perfect for a family traveling to Mexico City. The location couldn’t be better. There are so many options for restaurants and coffee shops within walking distance in lovely Roma Norte. The hotel rooftop offers spectacular views of the city and is a great respite after touring all day. I highly recommend this hotel and would definitely stay there again. Thanks to all the staff for making our stay so wonderful!

Leisure Family

10/10

Exceptional

20 Aug 2025

Michelle

Had a wonderful time staying here for my husbands 50th Birthday. Beautiful place and memorable trip, everyone was so helpful, friendly and kind.

Leisure Partner

10/10

Exceptional

13 Aug 2025

Rosa

Xoma is simply fantastic. The staff, accommodation and location are all wonderful. The rooms are big, clean and modern. The location is walking distance to excellent restaurants, shopping and a site seeing. The staff is incredible. They go above and beyond to make your stay great.

Leisure Family

10/10

Exceptional

11 Aug 2025

Aliya

Loved it! Would definitely stay again!

Leisure Friends

10/10

Exceptional

08 Jul 2025

Matthew

Love the area and the apartment

Leisure Friends

10/10

Exceptional

06 Jul 2025

Jeff

A perfect spot with beautiful rooms.

Leisure Partner

10/10

Exceptional

03 Jul 2025

Samantha

Absolutely loved staying at Xoma. Would definitely go back! The staff are incredible and so attentive to anything you need.

Leisure Friends

10/10

Exceptional

26 Jun 2025

Gilberto Villasenor

The staff was great. Came in at 6am and They allowed us to stay and on the property until our room was ready. Will definitely stay here on my next trip back. Great place to stay at over a basic hotel room.

Leisure Family

6/10

Pleasant

17 Jun 2025

Timothy

Xoma is a beautiful property, and extremely comfortable. However, for the prices charged, you shouldn't come back to uncleaned room after having spent a day sightseeing -- then negotiating with the front desk to get it cleaned.

Leisure Partner

10/10

Exceptional

13 Jun 2025

Vivian

This property was exceptional! Staff were very friendly and wow oh wow walking distance to everything.
The rooms are very large and spacious, & super clean!

Leisure Family_with_children

10/10

Exceptional

02 Jun 2025

Daniel

I adored this hotel! Our room was spacious, clean and charming. The staff were extremely helpful and accommodating throughout our entire stay. I would like to recognize Monica for being extraordinary helpful with our arrival and departure. Thank you so much! The neighborhood has a ton of shopping & restaurants and the hotel is in the middle of it all. will definitely stay at this property again when I’m back in CDMX.

Leisure Family

10/10

Exceptional

02 Jun 2025

Jessica

Easy access to many restaurants and street food.

Leisure Family

10/10

Exceptional

14 May 2025

Thomas

Excellent place! We loved the hotel and the location. We will definitely stay here on our next visit to CDMX!

Leisure Family

10/10

Exceptional

08 May 2025

Ajay

The property and apartment is modern and better than we expected.
The decor, amount of space and quality are exceptional.
The staff were accommodating and very helpful.

Leisure Family

10/10

Exceptional

03 May 2025

Verified traveler

10/10 Hotel

Perfect accommodation for a family or group of friends. Property is very clean, great amenities, in a quiet neighborhood, and walking distance to great restaurants and bars.

Friends_and_family Friends

10/10

Exceptional

30 Apr 2025

Alia

This hotel is visually stunning, and is in a perfect location.

10/10

Exceptional

29 Apr 2025

Katie

The property was very clean and the apartment/rooms are incredibly nice. The WiFi was down for a day, but nothing we couldn’t manage without.

Leisure Family

10/10

Exceptional

29 Apr 2025

Anne

This was the ideal property for her two couples. We each had our own bedroom and bathroom, and shared a beautiful common living room and kitchen. It was the perfect escape from the bustling Mexico City.

Leisure Friends

10/10

Exceptional

20 Apr 2025

Jessica

Excellent in every detail

Beautiful hotel with inspiring architecture, plenty of space, a shady private balcony with lots of plants, very comfortable beds, spacious bathrooms, a wonderful rooftop area to relax, lovely pool, excellent service, grear location. Can’t say enough good things about this hotel. What a gem! So happy we found it.

10/10

Exceptional

14 Apr 2025

Vik

Great property in a fantastic location with excellent hotel staff. The rooms are large, modern and very comfortable.

Leisure Friends

8/10

Excellent

31 Mar 2025

Anthony

The property is very nice. Spacious apartments with very tall ceilings, large showers, and modern furniture. The service was inconsistent, but after complaining about the Front Desk, the manager Karla, was wonderful in improving our experience for us. Overall, I would highly recommend staying there. The neighborhood is quite walkable and the location is fantastic.

Leisure Family

10/10

Exceptional

27 Mar 2025

Nicole

We loved it all! The breakfasts each day, the note in the room, the kind service. This is the only place we will stay when we come back to CDMX!

Leisure Family

8/10

Excellent

20 Mar 2025

JEFFREY

Xoma was a nice property. Our room was really nice. The service from the front desk people was less than desirable. We felt that the lady in the evenings didn’t want to really talk to us and seemed distracted on her phone calls. The man in the morning wasn’t pleasant. So the place was good and the people working in and around the hotel but not the front desk folks. Thanks

Leisure Family

8/10

Excellent

17 Mar 2025

Claudia

We enjoyed our stay.
The service was great. I do believe that the place needs more attention at the pool area.
The food items sit out under the heat.
Drinks get warm and I don’t think for food safety

Leisure Family_with_children

10/10

Exceptional

18 Feb 2025

denise

This hotel is a GEM! Perfect location and wonderful facilities. We HIGHLY recommend staying here while visiting Mexico City and Roma Norte.

Leisure Friends

10/10

Exceptional

16 Feb 2025

Sarah

Unique building, large rooms and comfortable space. Roof top pool is added plus after a day of exploring.

Leisure Family

10/10

Exceptional

14 Jan 2025

Maria

Hotel was quiet and facilities really nice. Beds very comfortable. Apartments were spacious and well equipped. Staff was extremely nice and helpful. Would recommend property and location.

Leisure Friends

10/10

Exceptional

28 Dec 2024

Marina

Everything is amazing. I have stayed many times and I love it. Any Viadora properties are amazing. But I don’t appreciate having staff that is not Mexican. Mexico has the best service ever, other nationalities have an edge and are not as helpful and friendly.

Leisure Family

10/10

Exceptional

14 Dec 2024

Christopher

Great location and property. Lovely staff

Leisure Family

10/10

Exceptional

27 Nov 2024

Jason

Fantastic

Leisure Partner

6/10

Pleasant

16 Nov 2024

Brandon

The property itself was great; the rooms, the building itself, the unique architecture. However, check-in was rough as the staff member was less than friendly and arrogant. He got the job done, but he was unfriendly and borderline hostile. After staying in other hotels in Dallas, Texas, San Miguel De Allende, and Queretaro in the immediate weeks prior to checking into Xoma (at an Omni property, The Rosewood, and a boutique hotel), it made the poor check-in experience at Xoma that much more disappointing by contrast. There were two men who attended to our check-in and both, surprisingly, possessed a similar negative energy/attitude. What helped us temper our response to their attitudes (and this review) was the warmth and urgent attentiveness of the bellman and the lobby/door attendants which was refreshing. Maybe they should train the front desk staff on how to engage with guests?

Leisure Family

10/10

Exceptional

10 Nov 2024

Alba

Great service in a luxury hotel!

Absolutely wonderful accommodations and stellar service! Highly recommend!

Friends_and_family Family

10/10

Exceptional

24 Oct 2024

Andrew

Can't say enough good things about this property. It's worth it to spend the extra bucks to stay here while in Mexico City. The hotel itself is very modern, clean, safe, and quiet (thick walls!).

The neighborhood is very walkable - everything you could want is a short distance away, from food to coffee to groceries. The gym is very nice and we had it to ourselves every time.

The street its on is not very busy so its a good spot to call an Uber. It's a perfect central hub for exploring Mexico City.

Leisure Partner

10/10

Exceptional

20 Oct 2024

Eti

Great hotel

Great location, clean and beautiful. Staff is great !

Friends_and_family Family

10/10

Exceptional

19 Oct 2024

Ronnie

Loved this property, modern, spacious and well kept. Beds were so comfortable. Area was great for exploring and dining options were endless. Staff were so professional.
Excellent value for your money here, would highly recommend this property.

Leisure Friends

10/10

Exceptional

14 Oct 2024

Elias

Perfect for a family of five

Leisure Family