Utopic Roma Norte By Uliv

Mexico , Mexico City
Mexico, 227 Colima Roma Norte
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100 reviews shown

10/10

Exceptional

30 Apr 2026

April

Staff was incredibly friendly and helpful. Great location for walking to many amazing restaurants. Our room was spacious and clean. Unfortunately our air conditioning didn’t work, but we also didn’t say anything - so that was our fault. No elevator - which is totally fine, just including in case someone may have mobility issues. Really great value for the price.

Partner

10/10

Exceptional

28 Apr 2026

vanessa

Perfect location, would definitely stay here again.

Partner

10/10

Exceptional

27 Apr 2026

Karlaelodia

The staff is very friendly! I also love that I could bring my little dog with me. The room was very comfortable and very clean. I truly had a comfortable stay. The location is also great because I was able to walk everywhere and the area had many and different dining options.

Pet

10/10

Exceptional

26 Apr 2026

Ivy

Clean room and friendly staff!

10/10

Exceptional

25 Apr 2026

Yasmin

Incredible Mexico City Hotel! 10/10 experience - the staff were the kindest and most dedicated; the hotel itself was impeccable and clean; the location was ideal: close to all the action in Roma Norte and La Condesa. We truly had the best time and Uliv Roma Norte was a big reason for that!

10/10

Exceptional

24 Apr 2026

Jade

Loved it

Friends

10/10

Exceptional

23 Apr 2026

Sean Paul

A brilliant place in an excellent location.

8/10

Excellent

21 Apr 2026

John

Good value, good location. Modern and clean but also no frills- no elevator; no housekeeping included etc. Staff was very friendly. Could hear other guests at night (ear plugs provided) and many rooms have no windows, but still nicer than average for a budget stay.

Self

8/10

Excellent

20 Apr 2026

PAT

Very clean and modern. The room was on the small side but for a short stay it was fine. Great location. There was an on site security person who was very nice. Easiest check-in in my life. Why can't they all be that easy. I would definitely stay there again.

Self

10/10

Exceptional

13 Apr 2026

Guadalupe

Great little hotel room, good neighborhood, nice staff. The bathroom was a bit small, but the room was clean and comfortable .

10/10

Exceptional

11 Apr 2026

Jorge

The room was clean and the staff (Erwin + Brenda) were accommodating and kind to us during our stay. They each deserve recognition and a raise in my opinion

10/10

Exceptional

09 Apr 2026

Bradley

Awesome staff

10/10

Exceptional

31 Mar 2026

Adaline Quan

I had such a great experience staying at ULIV Roma Norte. From the moment I arrived, everything felt seamless and well thought out. The space itself was stylish, comfortable, and perfectly located for exploring the neighborhood.

A special thank you to Erwin and the team—they truly made the stay exceptional. Everyone was warm, attentive, and genuinely cared about making sure everything was smooth and enjoyable. It’s rare to find a place that balances design, comfort, and service this well.

I would absolutely stay here again and highly recommend it to anyone visiting Mexico City.

Self

10/10

Exceptional

29 Mar 2026

Ben

I had a pleasant stay here. Simple place with high quality and great value for money. staff were friendly and helpful. Conveniently located within walking distance of restaurants, shops, transit etc and safe neighbourhood.

10/10

Exceptional

28 Mar 2026

Nancy

Excellent place to stay when visiting CDMX. The staff is amazing!! So attentive, nice, and helpful. By far the best customer service I've had at any lodging. The booking, check-in, and check-out processes were seamless. The room was clean and organized. This location is also centered in the middle or within walking distance of everything.

Friends

10/10

Exceptional

26 Mar 2026

Nelly

Me encanta y lo volvería a elegir!

Friends

10/10

Exceptional

23 Mar 2026

Kay

Our stay at ULIV was absolutely amazing. The staff was always on-hand to assist with everything that we needed and also provided recommendations for local places to eat and for activities. The rooms were very clean, there was a lot of space for clothes. Everything worked well and we will definitely be staying here next time we visit. It was actually way better than advertised and very secure.

Partner

10/10

Exceptional

21 Mar 2026

Mark

Awesome staff! Helpful and friendly. Room was excellent for our week in Mexico City. Close to many interesting restaurants and meeting points for tours. Manager Erwin arranged our transportation to and from the airport and we worked with our driver Arturo during our stay.

Family

10/10

Exceptional

20 Mar 2026

Wilhelm

Staff was super helpful. Great stay.

10/10

Exceptional

09 Mar 2026

Berenice

Check in process very easy, clean room and great area. But the best of my staying at ULIV was the security Berenice, since day 1 she helped not only with my check in, but also assisted me all the time with directions and suggestions. Please recognize her job because of her i will definitely come back at ULIV.

Self

10/10

Exceptional

05 Mar 2026

Cesar

Room was in good order, staff greeted me from checking and throughout my stay. The staff was great to say the least. The rooftop is quite nice if you want to relax and get some sun.

The area is about a 15 min walk to restaurants on Avenida Amsterdam. I found much calmer and great eating options on Calle Zacatecas near Uliv.

10/10

Exceptional

05 Mar 2026

Ana

Great location: close to the places we wanted to visit. Everyone was friendly and welcoming. I would definitely stay again when visiting in the future.

10/10

Exceptional

03 Mar 2026

Jessica

We loved this location and property! It was a bit farther from a lot of Roma Norte restaurants and places we wanted to check out (ex. the Angel, Grand Chupultepec Park, etc) but we made it work with Uber and long walks.

The check in process was easy, and the staff was super helpful as we arrived very late at night and also left at an abnormal check out times without issue.

Something to note, is there are no elevators so luggage has to be carried up metal stairs. There is signage for guests to be quiet in the stairwell, but this is not always the case. It was quite loud when people thunked their luggage’s down the stairs at all hours of the night.

Other than the occasional noise and metal stairs, the property had everything we needed and wanted!

Partner

10/10

Exceptional

03 Mar 2026

Angi

Host were super nice ! , room was cute and spacious. We got the room next to the concierge though , we could hear when someone would go up or was in the lobby but other than that loved it

Partner

8/10

Excellent

28 Feb 2026

Taylor

Clean room, good size, however no windows except one that looked into the hallway and we were on the first floor so couldn't really open it. Not great airflow throughout but overall fine. Safe, secure, would stay again overall.

Partner

10/10

Exceptional

27 Feb 2026

Hector

Excellent accommodation!! Friendly host! Would highly recommend!!

Self

8/10

Excellent

27 Feb 2026

Toby Anne

The staff did everything they could to resolve any issues. The air conditioner didn't work, so they provided a fan. Yhe room had everything you needed to make your own meals if this was what you wanted. I would definitely return to this jotel. Great area.

8/10

Excellent

24 Feb 2026

Sebastien

The hotel is very well located. It is clean and the staff is kind

Partner

10/10

Exceptional

23 Feb 2026

Brenda

Friendly staff!

10/10

Exceptional

23 Feb 2026

Hooman

We truly enjoyed our stay. The hotel was impeccably clean, and the team was professional, attentive, and genuinely friendly throughout

Partner

8/10

Excellent

18 Feb 2026

Emma

I stayed at ULIV Roma Norte and let’s just say, if you’re low-maintenance, you’ll thrive here. This is as basic as it gets. There’s no elevator, so if stairs aren’t your thing and you want more space, you’ll need to grab a room on the first level. Don’t expect room service, stocked toiletries, or a traditional front desk. It’s more self-service style, with security guards covering multiple roles, but to be fair, they were kind and welcoming. The biggest plus is the location. Roma Norte is safe, lively, and full of great coffee shops, restaurants, and pastry spots within walking distance. If you’re on a budget, don’t need frills, and just want a clean place to sleep in a great neighborhood, it works. If you’re expecting hotel-level amenities, this isn’t that.

Self

10/10

Exceptional

18 Feb 2026

George

The room, small as it was, was very clean. The staff could not be more helpfull.

8/10

Excellent

16 Feb 2026

Mulan

the room was clean and comfortable and the staff so friendly!

10/10

Exceptional

15 Feb 2026

Stephen

Well located, friendly and very helpful staff, nice rooms with equipped with everything needed. Neighborhood very safe and loads of bars and restaurants. Would highly recommend.

Leisure Partner

10/10

Exceptional

13 Feb 2026

Travis

Great stay

10/10

Exceptional

13 Feb 2026

Lauren

Staff was incredibly courteous, the room, and hotel location were great. I would definitely stay here again!

10/10

Exceptional

12 Feb 2026

Adrian

Room was clean & and Ac worked great. Staff was super friendly and helpful. Great location

Leisure Partner

6/10

Pleasant

12 Feb 2026

Amy

The staff were really accommodating and nice. However rooms are overall very noisy with indoor courtroom noises and street noise. We even moved rooms. Ear plugs are a must if you stay here.

Leisure Friends

6/10

Pleasant

11 Feb 2026

Enrique

Staff was great, room extremely small … if you go for business and need to work in your room… you will have to do it in the bed since there is no work station

Business

10/10

Exceptional

04 Feb 2026

Catherine

Great location. Close to everything.

Leisure Partner

10/10

Exceptional

03 Feb 2026

Lamont

Very well run hotel; clean and comfortable room, staff on hand 24/7. Also a great location for walking to restaurants!

Leisure

10/10

Exceptional

01 Feb 2026

Michele

We had an amazing time at Uliv. Everyone who works there is so nice and kind, we stayed at the PH and the king bed was super comfortable. The place is very clean and well kept, hanging plants in the staircase are beautiful.
Would 100% stay again.

Business_and_leisure Family_with_children

8/10

Excellent

28 Jan 2026

Ahmed Mohammed

Clean room. Responsive staff, Great location

Leisure Family

10/10

Exceptional

28 Jan 2026

Brooke

Solo woman traveler, I had an excellent stay: easy check in, location was perfect for all the things I did. I felt safe having someone there around the clock being familiar w/ your face and providing recommendations if needed. The room was efficient but I should have requested extra towels for my 5 day stay. Also, they should be sure to wash the throw pillows and encourage inside voices at night. Would definitely stay again!

10/10

Exceptional

25 Jan 2026

Oscar

very nice hotel! would stay again

Business_and_leisure Family

10/10

Exceptional

22 Jan 2026

Jonathan

Staff is great, place is clean

Leisure Self

10/10

Exceptional

21 Jan 2026

Brooke

Staff friendly and helpful. Room ok after I asked for fresh sheets that didn't reek of chemical fragrance.

Leisure Self

10/10

Exceptional

21 Jan 2026

Pedro

Staff was amazing there was awayls some at the door even when I got back at 6 am some days

Leisure Self

8/10

Excellent

17 Jan 2026

Edward

We were there for a week.

detailed review - read to the end.
The good:
Staff was generally great.
Clean, modern, well equipped room with A/C and heat, a comfortable king bed, fridge, microwave, 2 burner stove, cups, silverware, a cooking pot, espresso machine etc.
Laundry machines are there, and are free, and work well.
A good location.

The reason why it doesn’t get 5 stars is noise. From multiple sources. This is a small place. We were in one of the front rooms, facing the street at street level, with the big steel front door in between. Don’t accept on of those rooms.

You hear the front door, every guest coming and going, all the front desk conversations day and night 3 feet from your room, outside conversations on the sidewalk, people knocking on your window from the street, people knocking on the front door, a super loud gasoline compressor tanker pump truck arrived at 11pm one night, ran a hose through the lobby near our door and pumped until 11:45 pm right in front of our window one night. Who does that?

We asked for a different room and did not get one during our stay. Also, the outside lights were directly above our window and were on all night, every night. The curtains did not block them completely. We needed earplugs every single night. The stairs are also metal.

If you stay here I highly recommend a room on the 2nd to 5th floors, in the back only, to reduce the noise from everything. I think they would be much quieter. Note there is no elevator.

Partner

10/10

Exceptional

16 Jan 2026

YONGQIANG

Room and bed are comfortable. 24/7 security. Great location with lots of good restaurants nearby. Safe neighborhood. Great host.

Leisure Partner

10/10

Exceptional

08 Jan 2026

Vladimir

Everything worked will with clear description(s) of the property and rules. Great communication with the staff throughout. Would come back to the same lovely place!!!

Leisure Family

10/10

Exceptional

08 Jan 2026

Randi

We stayed at Uliv Roma Norte for 3 nights . The location was perfect walking distance to all the shops and restaurants . The room was clean and modern , bed was comfortable, shower was great . It was pretty quiet . Perfect for a couple . On site staff was extremely friendly and accommodating . Shoutout to Ingrid . This will be our home base in Mexico city from now on !

Leisure Partner

10/10

Exceptional

05 Jan 2026

Jair

Staff was always available 24 hours a day. The place was clean and modern.

I received a package a couple of days after I left. The staff held it for me. Awaited my instructions and handed it over to a friend a week later. Thanks.

Business_and_leisure Self

10/10

Exceptional

04 Jan 2026

Fabiolla

Clean room and amazing staff

Leisure Family

8/10

Excellent

02 Jan 2026

Rebecca

Nice room, great location, quiet, very comfortable, tiny shower but water pressure was great and hot. No elevator so gotta be sure to ask for lower floor if that’s an issue for you. Niece staff.

Partner

10/10

Exceptional

31 Dec 2025

ERIC

Service great. My major issue was the shower. The water pressure was low from a \"rainfall\" head and the water would suddenly get hot and cold all within seconds. So it wasnt stable in terms of keeping temperature of the water.

10/10

Exceptional

28 Dec 2025

manuel

Everything was excellent

10/10

Exceptional

28 Dec 2025

andrew

Very nice. Good security

10/10

Exceptional

28 Dec 2025

Blake

Great location. Staff were very friendly and helpful

Leisure Self

10/10

Exceptional

27 Dec 2025

Sandip

Been here over 20 times over the last few years when I come for business

Business Self

10/10

Exceptional

26 Dec 2025

Abdoul karim

Great hotel and a great choice overall. Everything was comfortable, and the security guard was amazing very respectful, professional, and does his job extremely well. He made me feel safe the entire stay. Highly recommend.❤️‍🔥❤️‍🔥✌

Leisure Self

8/10

Excellent

23 Dec 2025

Victor

Clean room and friendly staff!

Leisure Family

8/10

Excellent

21 Dec 2025

Brandon

Great staff.
Great location

Only reason it didn’t get a 5 star is due to the amount of stairs. Stayed in the pent house on the 5th floor and there was no elevator.
Climbing those stairs multiple times a day was not fun

10/10

Exceptional

18 Dec 2025

Emily Nathalie

I definitely enjoyed my stay. Felt safe at all times. I loved the convenience of being able to do laundry during my stay especially because I packed light. Felt very special on my birthday when I was surprised with balloons and a small cake 🎂 definitely made my experience memorable! I would totally book here again 💗

Leisure Self

10/10

Exceptional

17 Dec 2025

Melissa

Everything was amazing!

8/10

Excellent

16 Dec 2025

Savannah

Nice helpful staff. Only complaint was the shower door was broken making it hard to close.

10/10

Exceptional

16 Dec 2025

Cristina

The staff was amazing! Very friendly and helpful. Beautiful place to stay. Comfortable and convenient. Great location to walk around.

6/10

Pleasant

15 Dec 2025

Romina

The room was very clean, that is the positive thing about this place. Minimum contact with staff because they don’t speak any English except for one person so it was mostly hi and bye. The standard room is more for like one person. The bathroom is very tight for two. There is no vent in the bathroom and no hand held shower. The blow dryer is very weak and blows only cold air so I didn’t get to wash my hair during my three day because I couldn’t dry it. The treadmill in their so-called gym needs a lot of attention too. This is a great place if you’re really traveling with a tight budget since every little thing is extra including room service. The location is right at the cusp of good and not so good neighborhoods, definitely very walkable to trendy cafés and restaurants. I will not be staying here again. I’d rather have a little more luxury than just the basics when traveling.

Leisure Partner

10/10

Exceptional

12 Dec 2025

Daniel Flores

Clean room, quiet area and lots to do near by. Staff are all extremely kind. Penthouse unit was great

Leisure Partner

10/10

Exceptional

10 Dec 2025

Miguel Angel

All good

Business_and_leisure Family

10/10

Exceptional

09 Dec 2025

EMMA

Clean rooms, very friendly and helpful staff, felt very safe!

Leisure Partner

8/10

Excellent

07 Dec 2025

Misako

Kitchionette helpful, clean and modern, great location

Leisure

10/10

Exceptional

07 Dec 2025

Stephany

The staff was so sweet and nice I would definitely stay here again ! I felt very safe walking around at night as well ! Great location

Leisure Partner

10/10

Exceptional

04 Dec 2025

David

The room was clean and spacious and had all of the amenities that you’d ever want in a hotel room. The building was highly secure and safe. The staff were accommodating and extremely friendly. Very walkable location. I strongly recommend this facility.

Leisure Partner

10/10

Exceptional

01 Dec 2025

Andrea

Nos encantó, viajamos con nuestro perrito y el staff se portó increíble con él, nos ayudaron a llevar sus cosas a la habitación, nos explicaron los generales de los equipos en la habitación (la cual está súper bien equipada y muy limpia), la zona está increíble y segura.

Leisure Pet

10/10

Exceptional

29 Nov 2025

Robert

Clean contemporary with a cute rooftop terrace and gym. No elevator so be prepared but that was not an issue. Wonderful staff very helpful. Super comfy bed and little kitchen but why cook in Mexico city?

Self

8/10

Excellent

29 Nov 2025

Alan

The room was spacious and clean. It was also in a great location. Every thing in Roma was walking distance. Polanco, Condesa, Chapultepec, Centro Histórico were all a 20 minute Uber on average. The only thing i did not enjoy was that our room was on the first floor and connected to their office/storage room. You can hear people talking in the lobby area early in the mornings or late at night. However, i did not see an elevator so a downside to staying in a room on a upper floor would be needing to carry all your luggage up the stairs.

Leisure Partner

10/10

Exceptional

28 Nov 2025

Paul

Kudos to Property Manager Erwin, and Head of Guest Services, Ingrid for their assistance and kindness each and every day. And extra kudos to the Security staff, Bere and Ale for their exceptional service managing the busy work at the front desk. The room was great, but I would recommend that there be a small 2-seater couch in the room instead of the beanbag chair.

Leisure Partner

10/10

Exceptional

26 Nov 2025

Ruth

Staff was amazing !!!

Friends_and_family Friends

10/10

Exceptional

26 Nov 2025

JEAN

So friendly, clean, convenient location, everything we needed!

Leisure Family

8/10

Excellent

25 Nov 2025

Jeff

Power went out for an hour

10/10

Exceptional

20 Nov 2025

adrian

Room was tidy and perfect. Great location. The staff were amazing so helpful especially i think his name was Edwardo who spoke fantastic English.

Leisure Partner

10/10

Exceptional

19 Nov 2025

David

Newer, modern hotel with great staff!

Leisure Family

10/10

Exceptional

17 Nov 2025

Mauricio

The staff went above and beyond to accomodate my stay - the building doesn't have an elevator but we managed to host me in lower levels for my comfort. The location is excellent for visiting Mexico City for a couple of days. Didn't get a chance to check out the amenities, but it is a great plus. The rooms are spacious and well equipped.

Leisure Family

8/10

Excellent

14 Nov 2025

Madelyn

Conveniently located in Roma with easy walking to restaurants, markets, street food and shops. First floor units on the front face the street and can be noisy at night and early morning.

Leisure

8/10

Excellent

09 Nov 2025

Hector

The staff was very friendly. The property was well maintained and clean. The location was fantastic.

Partner

10/10

Exceptional

05 Nov 2025

Shirisha

def recommend this property as its bery close to so many places! there is a pharmacy, oxxo, and many bars such as fo+ma nearby!

10/10

Exceptional

25 Oct 2025

Brittany

The area is amazing and you’ll be able to easily walk into Roma Norte and Condesa.

We stayed in the PH and while we didn’t use the patio a lot it was nice to have the natural light. I will say the only thing is the patio doesn’t feel as private as you might like as it’s only sectioned off by a moderate partition leading to the laundry room, gym and communal rooftop. BUT it’s still very very lovely. There’s a bit of noise from the neighbouring building - only to consider if you’re a light sleeper but they do provide earplugs.

Loved the staff and they were wonderful about checking in, communication and storing our bags. We would absolutely return.

Leisure Partner

10/10

Exceptional

23 Oct 2025

Thomas

A very nice small hotel with friendly staff excellent rooms and a great location.

Leisure Self

10/10

Exceptional

21 Oct 2025

Joan

We stayed at ULIV Roma for about a week and had a great stay, all staff were extra friendly and accommodating, security was excellent, and they took extra steps to make our stay a lovely experience. The area is away from the busy part of Roma Norte, in a quieter area but with a ton of cafes, dining and cocktail options, we frequented many within a 1 or 2 block radius. It was very walkable to the main parts of Roma, Condessa, and several other areas, if you’re a walker. Ubers from the hotel to further areas was easy and inexpensive. Our room was nice & a good size, I didn’t see when booking that housekeeping was extra, but we didn’t spend much that time at the hotel, so we made do, and any extras we needed, like toilet paper etc, they provided. We could have used a few more towels but we didn’t ask. All in all an amazing price and stay, and I highly recommend.

Leisure Partner

10/10

Exceptional

19 Oct 2025

Mon

Place and location were fantastic. Studio was clean and spacious. I was on the top floor so laundry, some weights and the terrace was outside my door.

Staff is great. Even when my digital locking system needed rebooting they were there to help immediately

Highly recommend

Leisure Self

8/10

Excellent

15 Oct 2025

Philippe

Property is secured with security and staff is nice

10/10

Exceptional

13 Oct 2025

Andrew

Nice and clean apartment style hotel with a wonderful staff.

Leisure Partner

8/10

Excellent

10 Oct 2025

Lisa

The staff was nice and check in was easy. Staff communicated the entire stay and security was accommodating. The neighborhood felt safe and it was walkable with restaurants and cafes nearby. Although the room seemed clean, I sneezed the entire time I was there. I also didn’t sleep well during my stay. Lastly the room I stayed in was on the top floor and there was no elevator. When other guests would smoke it would come in my room. And when I brought it up to staff they minimized my concern. I would stay there again, but would request a bigger room.

Business_and_leisure Self

10/10

Exceptional

08 Oct 2025

Hagen

good

10/10

Exceptional

07 Oct 2025

Eric

Room was very clean, spacious and nicely decorated. Bed was large and comfortable. Staff at front desk were all friendly and helpful. The Roma Norte neighbourhood is great for walking around and very safe—more low key urban residential feel with lots of cafes and some great bars.

Leisure Friends

8/10

Excellent

05 Oct 2025

Giuseppe

Great value

Leisure Friends

10/10

Exceptional

05 Oct 2025

Jeffrey

Excellent value. Terrific staff. Great location in Roma Norte

Leisure Friends

8/10

Excellent

27 Sep 2025

Imran

Good location walking distance to restaurants and convenience store. Clean property, however feel the 1 complimentary cleaning should have been provided at the midpoint of the stay and not towards the end. Friendly staff but did not speak English ( except for one) which was very disappointing. If you have a concierge, communication in critical. Basic kitchen which we did not use except for the fridge. No kettle used Microwave to heat water. No elevator therefore not able to access terrace.

Leisure Partner

10/10

Exceptional

26 Sep 2025

Sandra

The hotel itself it's beautiful, more of a apartment feel than hotel and that was amazing, felt like home !
Staff is super and rooms are super cute and the aesthetics of it all is so beautiful!
Many restaurants and coffee shops around!

Leisure Partner