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Royal Reforma

Mexico City · Mexico

Amberes, 78View location

8.2/10Excellent1,000 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort7.8/107.8
Condition7.6/107.6
Neighborhood8.2/108.2
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Royal Reforma

This hotel is located in Mexico City, Mexico, surrounded by three of the most important avenues of the capital, among which is the Paseo de la Reforma. Numerous shops, bars and restaurants are located in the hotel's immediate vicinity.

The hotel features 162 spacious rooms and a master suite, all with full bath and a warm and friendly atmosphere and equipped with convenient amenities that guests need during the stay.

Hotel dining options include 1 restaurant and 2 bars, one bar is located on the terrace offering the views of city. Aeropuerto Internacional Benito Juárez is around 20-minute drive away from the hotel.

Read more about this hotelShow less

Located in Mexico City (Reforma), Hotel Royal Reforma is within a 10-minute walk of Paseo de la Reforma and Angel of Independence Monument. This hotel is 2.6 mi (4.2 km) from Palacio de Bellas Artes and 2.7 mi (4.3 km) from World Trade Center Mexico City.

Make yourself at home in one of the 162 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • Pool access available from 10:00 AM to 10 PM.
    • No pets and no service animals are allowed at this property.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Fee for full breakfast: approximately MXN 260 for adults and MXN 240 for children
    • Covered valet parking fee: MXN 150 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Avenida Insurgentes 0.2 km / 0.1 mi
Paseo de la Reforma 0.6 km / 0.4 mi
Cibeles Fountain 0.7 km / 0.4 mi
MUCA Roma 0.7 km / 0.4 mi
Angel of Independence Monument 0.7 km / 0.5 mi
Reforma 222 0.8 km / 0.5 mi
Diana the Huntress Fountain 1 km / 0.6 mi
Torre Mayor 1.4 km / 0.9 mi
Spain Park 1.4 km / 0.9 mi
Arena México 1.5 km / 0.9 mi
Mexico Park 1.5 km / 0.9 mi
Monumento a los Ninos Heroes 1.8 km / 1.1 mi
Medellín Market 1.9 km / 1.2 mi
Mercado de Artesanías La Cuidadela 1.9 km / 1.2 mi
Chapultepec Park 2 km / 1.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2018
  • Total number of rooms: 162
  • Number of floors (main building): 18
  • Single rooms: 77
  • Twin rooms: 84
  • Suites: 1
  • Connecting rooms
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
Show 68 more facilities & services
  • City centre
  • Bus/Train station
  • Airport
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging station
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Local and international callsExtra charge
  • Secure parking
  • Valet parking
  • Room service
  • Laundry service
  • Launderette
  • Medical serviceExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Terrace
  • Bicycle storage
  • Gym
  • Luggage room
  • Dining area
  • Bikes available
  • Towels and bed linen
  • Bar
  • Restaurant
  • Non-smoking area
  • Poolside snack bar
  • Banquet hall
  • Rooftop barExtra charge
  • Conference room: 3
  • Meeting room: 2
  • ProjectorExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Audio-visual equipment rentalExtra charge
  • Outdoor heated pool: 1
  • Sun loungers
  • Parasols
  • Steam bath
  • Breakfast
  • Breakfast buffet
  • Breakfast served to the table
  • Hot breakfast
  • Breakfast a la carte
  • À la carte lunch
  • À la carte dinner
  • Breakfast and lunch
  • SnacksExtra charge
  • LGTBIQ friendly
  • Children get free accommodation, meals payable on the spot
  • Early Check-inExtra charge
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

SC

Self Catering

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

AB

American Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Royal Reforma

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GRANDRoom • GRANDROO.GD

    Photos are not available for this room type.

    Royal Reforma

    Room GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 33 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable12 photos

    Royal Reforma

    DOUBLE STANDARD

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B-1

    Photos are not available for this room type.

    Royal Reforma

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMYSINGLE • ECONOMYSGL.EY

    Photos are not available for this room type.

    Royal Reforma

    SINGLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Royal Reforma

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Royal Reforma

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Royal Reforma

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Royal Reforma

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CAPACITY 3TWIN • CAPACITY 3TWN.C3

    Photos are not available for this room type.

    Royal Reforma

    TWIN CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Royal Reforma

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Royal Reforma

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Royal Reforma

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Royal Reforma

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Royal Reforma

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Royal Reforma

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Royal Reforma

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW QUEEN BEDDOUBLE • CITY VIEW QUEEN BEDDBL.CV-QN

    Photos are not available for this room type.

    Royal Reforma

    DOUBLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Royal Reforma

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEWQUADRUPLE • CITY VIEWQUA.CV

    Photos are not available for this room type.

    Royal Reforma

    QUADRUPLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CAPACITY 1SINGLE • CAPACITY 1SGL.C1

    Photos are not available for this room type.

    Royal Reforma

    SINGLE CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDSDBL.2B

    Photos are not available for this room type.

    Royal Reforma

    DOUBLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Royal Reforma

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Royal Reforma

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE QUEEN SIZE BEDSINGLE • QUEEN SIZE BED • 1 Bedroom • 24 m²SGL.QN
    SINGLE QUEEN SIZE BEDPhoto unavailable6 photos

    Royal Reforma

    SINGLE QUEEN SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.QN

    Room amenities

    • Desk
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Royal Reforma

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Royal Reforma

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 24 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable3 photos

    Royal Reforma

    DOUBLE QUEEN SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Fridge
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Royal Reforma

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-14

    Photos are not available for this room type.

    Royal Reforma

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-14

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Royal Reforma

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-11

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    Royal Reforma

    DOUBLE STANDARD

    Room photos

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-11

    Limited room details from hotel

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  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

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    Royal Reforma

    DOUBLE SINGLE USE STANDARD

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    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

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  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

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    Royal Reforma

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

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    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

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  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

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    Royal Reforma

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

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  • Room STANDARDRoom • STANDARDROO.ST

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    Royal Reforma

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

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  • Room CAPACITY 2Room • CAPACITY 2ROO.C2

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    Royal Reforma

    Room CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-1

    Photos are not available for this room type.

    Royal Reforma

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-1

    Limited room details from hotel

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  • HOUSE RUN OF HOUSEHOUSE • RUN OF HOUSECTG.RO

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    Royal Reforma

    HOUSE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Royal Reforma

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Royal Reforma

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Royal Reforma

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 24 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Royal Reforma

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    • Hairdryer
    • Direct dial telephone
    • TV
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH DOUBLE BEDSINGLE • WITH DOUBLE BEDSGL.DB

    Photos are not available for this room type.

    Royal Reforma

    SINGLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CAPACITY 2DOUBLE • CAPACITY 2DBL.C2

    Photos are not available for this room type.

    Royal Reforma

    DOUBLE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Royal Reforma

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Royal Reforma

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDSDBL.2B-1

    Photos are not available for this room type.

    Royal Reforma

    DOUBLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Royal Reforma

8.2
Excellent
1,000 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
7.8 /10
Condition
7.6 /10
Neighborhood
8.2 /10
Amenities
8.0 /10
100 reviews shown
4/10
Poor
20 Jul 2026
Isiah
The Hotel is great if you need bare basic. I need a room with a small refrig.

The bathroom fan partly worked and was very noisy when it did work.

There are no hooks in the bathroom to hang towels.

The shower is the open and water gets everywhere. It doesn't matter how to turn the showerhead.

It is a great location but we will not book it again.
Partner
6/10
Pleasant
12 Jul 2026
Eloy
Great staff.
Very dirty carpets.
Upon request, I was relocated to another room; while it was slightly cleaner than first room, it was still dirty.
Great hotel but unfortunately has dirty floors/carpets.
Friends_and_family Family
10/10
Exceptional
11 Jul 2026
Drew
Really clean with a comfortable bed and pillows, didn’t use the amenities as I was only hear for a night. Even on the 12th floor I could hear noises from down below from traffic, that is the only negative
Family_with_children
8/10
Excellent
09 Jul 2026
RAMON
I wish there were towel racks in the bedroom.
Amenities were only soap, shampoo and lotion. I wish there were body wash.
No refrigerator or microwave in room
Friends
8/10
Excellent
05 Jul 2026
Luis
Es un hospedaje básico, hotel clásico, pero super bien ubicado, muy accesible, buen precio y sobre todo el personal muy atento.
Friends
10/10
Exceptional
04 Jul 2026
Jeffery
Nice hotel. Loved the pool area. The front desk staff were extremely helpful. Location was convenient for all amenities and tourist spots. Would stay there again
8/10
Excellent
02 Jul 2026
Lazaro
Our room was very clean and the staff are first rate.
Partner
10/10
Exceptional
01 Jul 2026
antonio
The hotel is in need of a light refresh, but otherwise met all of our needs. Housekeeping staff were always quick to supply you with fresh towels or make up your room. We ate at the hotel's restaurant on our last night and it was not too bad. However, the hotel's location in the Zona Rosa gave us access to many restaurants, bars, hotels, and the subway station was right next door.
Partner
10/10
Exceptional
22 Jun 2026
Mariana
Tuve una buena experiencia. Habitación amplia. Es un hotel un poco antiguo pero todo bien en relación calidad-précio, comodo, tiene sus detallitos pero nada grave, no pude ver la tele porque solo podias ver Netflix, hbo, etc y no llevaba mis contraseñas, el baño, toallas y camas limpias, liger as deficiencies en la limpieza de la alfombra había como migajas y la mesita de noche estaba embarrada de algo pero bueno… en general si estaba limpio
Friends_and_family Family
10/10
Exceptional
13 Jun 2026
Evelyn
Loved it here. It’s clean , staff was amazing locations is amazing I will definitely be coming back to this hotel again.
Family
8/10
Excellent
24 May 2026
Martin
Very good rapport quality/price
Self
10/10
Exceptional
29 Apr 2026
David
The staff was very friendly and helpful. I would highly recommend this hotel. Upper floor rooms are quiet.
Self
10/10
Exceptional
13 Apr 2026
Jeryld
Super convenient location, I'll be back.
Self
10/10
Exceptional
26 Mar 2026
Gloria
Everything was good, no complaints.
Family_with_children
10/10
Exceptional
05 Feb 2026
Auristela
Maravilloso lo unico es que cobran el agua en la habitacion???
Business Friends
10/10
Exceptional
29 Jan 2026
Marvin
Great location, staff and very confortable room
Leisure Family
10/10
Exceptional
25 Jan 2026
Abraham David
Great
10/10
Exceptional
09 Jan 2026
Tomas
Everything
Leisure Family
10/10
Exceptional
06 Jan 2026
Alejandro
Muy buen hotel!
4/10
Poor
30 Dec 2025
Rodolfo
The AC does not work. Each floor level is connected to an AC unit which control the overall temperature of the whole level as a whole. A person cannot control the temperature of the room. It’s super hot, 25 Celsius
Friends_and_family Family
10/10
Exceptional
28 Dec 2025
Nubia
I really enjoyed the fast check-in especially on late night arrivals. We were tired and wanted to rest and it was the best to walk in and to the room. We were walking distance to anything we needed.
Leisure Partner
6/10
Pleasant
21 Dec 2025
William
Clean rooms. Quiet. Better lighting needed in room. Not much interaction with staff at front desk. They answered questions but not much hospitality awareness.
Partner
10/10
Exceptional
17 Dec 2025
Yobani
All good
10/10
Exceptional
13 Dec 2025
Berenice
Clean rooms, excellent shower water pressure, and in a perfect location
2/10
Poor
09 Dec 2025
Stephen
I will never stay there again dirty. cold front desk had no idea how to treat guest.plumbing was awful you couldn’t shut the water. Tv every time you wanted to use it someone would have to come it’s a great location. They were working on other units it was construction site for guest
Leisure Partner
10/10
Exceptional
08 Dec 2025
Saygin
Even though the hotel is old, it was very clean and we had no issues. Staff were always helpful.
2/10
Poor
01 Nov 2025
Orlando
Es el peor hotel que he visitado en alguna ciudad, jamás se hospeden ahí si quieren descansar, las ventanas lejos de tener insolación de ruido, tienen una rejilla de piso a techo en las ventanas y escuchas muchisisismo ruido todo el tiempo, mariguanos gritando, motores, motos, gente hablando, patrullas, claxons, sin decir que los empleados súper descorteses, la peor experiencia y llevo 20 años usando hoteles para hospedarme, ha sido el peor
Friends_and_family Family
8/10
Excellent
17 Sep 2025
Juan Carlos

Bien en general, limpio y bien ubicado

El check in estuvo bien rápido, el desayuno muy genérico, afuera hay opciones mejores, el gym y el estacionamiento no los use, a la terraza fuimos todos los días, esta solo la persona que atiende el bar, las sombrillas siempre cerradas como si no quisieran que estuvieran las personas mucho rato, la alberca muy chica, más bien parece Jacussi, debido a la zona donde se encuentra el hotel Zona Rosa hay dias de mucho ruido en la calle, afuera de la Habitacion simpre hay mangueras tiradas de la aspiradora
Partner
10/10
Exceptional
03 Sep 2025
Rafael
Excelente service and nice place very nice
Leisure Family
6/10
Pleasant
02 Jul 2025
HONGJING
The hotel is old, and although the floors have been renovated, the bathroom leaks. There is no refrigerator or air conditioning. The surrounding neighborhood is convenient for transportation and shopping. Suitable for a short one-night stay, but not recommended overall.
Leisure Family
10/10
Exceptional
01 Jul 2025
Enrique
Customer service was amazing. Check in was a breeze. A/C was amazing. 2 elevators but didn’t wait long for either.
Centrally located, restaurants bars everywhere. Room was cleaned daily. Water was hot. Water pressure was good.
Leisure Friends
4/10
Poor
29 May 2025
Anagha
The faucets in the bathroom were terribly leaking and sub par.

Old air-conditioning system - smelly.

Only one elevator was functioning and we always had to wait 15+ minutes due to overcrowding in the elevator.
10/10
Exceptional
13 May 2025
Jose
Nice staff!!!
Business_and_leisure Partner
8/10
Excellent
09 May 2025
Jesus
Un buen lugar para hospedarte , solamente tuve problemas con la calefacción , las personas de recepción podrían ser más amables , de ahí en fuera todo lo demás bastante bien
Business Partner
10/10
Exceptional
28 Apr 2025
Angel
Good service
10/10
Exceptional
22 Apr 2025
Marco
security close to shopping dinning out close to lot of travel sites
8/10
Excellent
07 Apr 2025
juan
Safe surroundings!! Good location
Leisure Family
6/10
Pleasant
30 Mar 2025
Sanjuanita
Service is not good they don't even offer coffee every hotel has free coffee I wasted to borrow a fork and had to pay to rent it
Leisure Family
6/10
Pleasant
24 Feb 2025
Fidel
Hotel needs work around bathtub and tiles on the shower. No outlets near to the bed, (very inconvenient).
Business_and_leisure Self
10/10
Exceptional
20 Jan 2025
John

Doorman

Top quality service from Raul the doorman .fluent in English, has several good chats with him . Valet parked my car . Great guy.
Partner
10/10
Exceptional
29 Dec 2024
Omar
Wonderful place
10/10
Exceptional
09 Dec 2024
Fernando

Hotel de muy buena ubicación, grande y comodo

Me agrada este hotel, es seguro, grande, cómodo!
Friends_and_family Friends
8/10
Excellent
11 Nov 2024
Gustavo L.
Well done attention
Leisure Self
10/10
Exceptional
08 Nov 2024
Jose
Everything was super
Family
2/10
Poor
26 Oct 2024
Robert

Overpriced w lousy service

Lousy place. They charge for water. No coffee maker and it took over 15min just to get a coffee. No wash cloth or iron in room either. Staff was unhelpful
Friends_and_family Friends
10/10
Exceptional
20 Oct 2024
Martin
Excellent location!
2/10
Poor
19 Oct 2024
LETICIA
During our satay at Hotel Ryal, we were moved every single day to different rooms due to different circumstances.
First day, we had a room next to one that was being remodeling, it was very loud and noisy, the workers were working all day.
second day, the AC was not working.
Third day, we didn't have water in the shower.
Every morning we had to moved our luggage to the lobby and had to leave all our belongings there until a room came available. It was until we left, we were traveling to different cities, when I realized that my jewelry bag was missing.
Leisure Family
10/10
Exceptional
18 Oct 2024
Verified traveler

Happy customer

Good:
Swimming pool, sauna, gym, room, hot water, ice machine in hallway, friendly staff, parking and clean room.

Improvements:

Water boiler or a coffee maker in a room would be great.

I wish there would be more barbells and weight bar in gym
Self
8/10
Excellent
06 Oct 2024
Saul Ponce
Great Location, need coffee maker on rooms and iron.
Leisure Partner
8/10
Excellent
28 Sep 2024
Thurman
It was clean and safe
Leisure Friends
8/10
Excellent
30 Aug 2024
Roberto
El recibimiento fue agradable desde que llegue, al recivirme en el estacio amiento, y al ayudarme a confirmar mi registracion, pude disfrutar de un buen tiempo al.caminar alrededor y ver que hay muchas opciones de compre, distracciones y social alrededor, en realidad, no tuve que manejar si es que buscaba algo en especial, caminar 30 minutos a la redonda fueron suficientes para relajarme, comer o tansolo ver o comprar..
Leisure Self
10/10
Exceptional
14 Aug 2024
Francis
Todo estaba bien limpio y la piscina y vista en el techo era increible!
Leisure Family_with_children
8/10
Excellent
27 Jul 2024
Romelia
Great service and convenient location, I didn’t like the is not microwave and mini fridge. I’m diabetic and it’s really important for me to keep my insulin in the fridge, I was so disappointed when I noticed it
Leisure Family
8/10
Excellent
27 Jul 2024
Rogelia
El hotel está bien ubicado pero se necesita equipar los cuartos con un frigobar, cafetera y horno de microondas. Una remodelación a los cuartos es necesaria. Todo el personal es amable, especialmente los muchachos botones del turno matutino.
Leisure Family_with_children
10/10
Exceptional
22 Jul 2024
Kenneth Jonathan Quintana
Really enjoyed my stay here, very comfortable and clean and the staff were great, the food was excellent. Loved that it was a very walkable area. will definitely be back.
Business_and_leisure Self
6/10
Pleasant
17 Jul 2024
El
It was okay
8/10
Excellent
14 Jul 2024
Juan J
El hotel está bien ubicado. El área es perfecto tienes de todo. Pero el hotel si necesita carpeta nueva. Lo único malo todo lo demás perfecto
Leisure Family
2/10
Poor
01 Jul 2024
Wilmer
The A/C on the room wasn’t working at all room was smelly hot
Friends_and_family Friends
10/10
Exceptional
12 Jun 2024
Steven
Tree covered city streets
10/10
Exceptional
07 Jun 2024
Omar
The best hotel for the price, modern elevator Nice and friendly staff Rooms are large and comfortable
Self
10/10
Exceptional
29 May 2024
Esequiel
Everything from check in to housekeeping was splendid. If I'm ever back in CDMX I would definitely stay here again.
Leisure Friends
4/10
Poor
06 May 2024
Douglas
First room I had, the a/c did not work and extremely hot in the room. Moved to second room where shower head barely worked. Moved me to 3rd room and it was a double bed instead of 1 king size bed. This was a nice room and not much wrong. The biggest disappointment was the pool was closed for renovation, and that was the only reason we chose this hotel.
Leisure Self
2/10
Poor
30 Apr 2024
Lena-Sophie
For a 4star hotel this was absolutely terrible. Run down facilities and it was nowhere noted that the pool wasn’t working which I specifically booked this hotel to go swimming!
Business_and_leisure Self
8/10
Excellent
25 Apr 2024
Eric
The facilities were a little dated. The gym equipment was not completely functional. The pool was closed. That was very dissappointing.
Business_and_leisure Family
6/10
Pleasant
17 Apr 2024
Dan
Great location and helpful staff.
Pool was closed for renovation is only negative.
10/10
Exceptional
15 Apr 2024
Fernando
Everything it was good just the ac it’s not working well
Partner
4/10
Poor
13 Apr 2024
Mark
This is certainly not a four star or \"upscale\" hotel.

The air conditioning did not work, apparently throughout the hotel. We checked six rooms and none had working A/C.

Generally the staff and manager were very friendly but accomplished very little, as in this case. There were multiple cases of this behaviour.

We were left sitting in the lobby for hours because they had no provision to securely store our luggage, and they didn't tell us when our room was ready although they promised to do so..

The elevators are wholly inadequate for a a building of its size. There are only two and their capacity for weight is very low so, even though people could fit, the elevator would announce that someone would have to get off; it took more than half an hour just to go from the ninth floor to the lobby.

One of the elevators was broken for the better part of the day.

There were homeless people sleeping on the street a few minutes' walk from the hotel. It is in the Zona Rosa area, which is well-described in Wikipedia :

\"...men's clubs, gay bars, and massage parlors, which has made Zona Rosa more “red” than “pink”. As the area was promoted for tourism, fast-food places, nightclubs, and bars sprung up, ... problems with underage drinking and prostitution.\"

The housekeeping staff did a fantastic job, and the Primavera restaurant had fantastic food and great service.

The rooms were clean except for stained carpet. There were multiple small maintenance issues.
Leisure Partner
4/10
Poor
09 Apr 2024
SANTA
AC not working, dirty, elevator dropped when I was in it, hot water valve would not shut off. Would never stay there again. Food at restaurant was just okay
Leisure Family
8/10
Excellent
08 Apr 2024
Aurelio
All good, just the place is outdated.
Leisure Friends
4/10
Poor
24 Mar 2024
CARLOS
El clima no sirve,un calor insoportable,las toallas rasposas,en 4 días de estancia solo asearon 2 veces el cuarto,una recepcionista mal encarada,todos los días tenía reprogramar la llave del cuarto.no volvería nunca. El hotel viejo y sin mantenimiento.
Business
4/10
Poor
24 Mar 2024
karem
La hubicacion de la propiedad esta centrica, restaurantes a menos de una cuadra, bares, etc. Este hotel no cuenta con aire acondicionado en el cuarto y dependiendo de cuando te hospedes esta muy caliente el cuarto incluso el elevador y pasillo. Pedi un ventilador a la recepcionista y nunca lo envio, es un hotel viejo y le urge una actualización pero ya! Las televisiones ni siquiera son smart tvs, no cuentan con netflix, hulu etc. solo programación abierta. Los baños son viejos y derrepente huele. La verdad no me volveria a hospedar aqui, busquen alrededor ay mejores opciones, los botones fueron super atentos eso si, y la persona que limpia habitaciones muy amable tambien. Inviertan su dinero en otro lado!
Leisure Partner
8/10
Excellent
15 Mar 2024
Richard

Great hotel - don't have breakfast there!

Lovely hotel in great location, but buffet breakfast poor and not good value.
Partner
10/10
Exceptional
23 Feb 2024
James
Good location, quiet area and room,
Friendly staff, air con not great because it's out dated, swimming pool very small
Leisure
8/10
Excellent
13 Feb 2024
Mario A.

Almost perfect

The stay was great but the light from the ceiling in the shower had water dripping from it.
Partner
10/10
Exceptional
13 Feb 2024
Steven
Staff is perfect. Second time staying here. Enjoyed every minute.
Leisure Friends
10/10
Exceptional
27 Jan 2024
Pablo
Great location, good value for the price!!
Business Self
2/10
Poor
19 Jan 2024
Omar
Excelente ubicación, pero al hotel le falta mejorar sus habitaciones ya que se encuentran muy antiguas, la alfombra esta demasiado vieja y sucia, el baño el día que llegamos estaba sucio
Friends_and_family Family
2/10
Poor
05 Jan 2024
Yair Adrián
Pésimo lugar, el trato puede ser mejor y la comida deja mucho que desear.

Lo único bueno es la vista y la ubicación.
8/10
Excellent
09 Dec 2023
Miguel

Walkable neighborhoods

The area around the hotel is walkable day and night. Close to zona rosa bars and nightclubs. Hotel is in good condition. Carpets might need cleaning or to be replaced. Other than that all was good.
Partner
10/10
Exceptional
04 Nov 2023
Gerardo
Y
10/10
Exceptional
09 Oct 2023
Carlos
Un lugar increíble son muy amables y atentos. Pura Vida
10/10
Exceptional
08 Oct 2023
Leona
It is a good hotel to stay. Very convenient. A little noisy, but I think this could be a problem for most of the Mexican hotels. The overall experience is good.
Leisure Friends
10/10
Exceptional
11 Sep 2023
Ruben
The hotel is next to a Police Station, which make it pretty safe, also a few blocks away from Zona Rosa, as expected kinda noisy in the weekends
10/10
Exceptional
08 Sep 2023
brian
Excellent location and safe. Clean premises and helpful staff.
Business_and_leisure Self
10/10
Exceptional
28 Aug 2023
Edward
Great hotel!
10/10
Exceptional
13 Aug 2023
Jorge
excellent location
2/10
Poor
14 Jul 2023
Eric
Staff, especially at reception was not welcoming and very rude building needs to be updated. Location is prime but overall the rooms are small and the building is outdated.
Business_and_leisure Family
4/10
Poor
10 Jul 2023
Sonia
I burned my back twice while showering the water changes temperature both days, the carpet very dirty, did not walk bare feet because of that. Coffee weak with no cream and no sugar when asked when ordered room service.
Leisure Self
6/10
Pleasant
29 Jun 2023
Ruben Colon
Las alfombras de la habitación están en muy malas condiciones. Necesita renovación todo el baño.
10/10
Exceptional
10 Jun 2023
Manuel Alejandro

Great location, safe but outdated rooms.

Pretty safe, lots of police 24x 7 around. Affordable, the rooms need to be renovated. No fridge or iron. Decent gym facility, the pool is too close to the bar.
Partner
10/10
Exceptional
05 Jun 2023
Jose Luis
!!!????
Leisure Family
2/10
Poor
14 May 2023
Alejandro

I do not recommend this hotel

We arrived early and asked if we could check in early. The clerk said that they had a room ready but I would have to pay a fee. The fee was the equivalent of day. We decided not to check-in early and just checked the bag.
We came back around 2:15 pm and a lot of people were waiting to check in at 3 pm. They were very strict and waited until exactly 3 pm to give guests the keys to the rooms. Most hotels are flexible when it comes to early check in if there is availability but whatever.

The room was not very clean and the carpet was all stained. I don't know why have carpets when you know people are going to spill stuff and make it stink. The bathroom was not very clean either.

The door handle kept getting stuck when we try to enter the room. The next day it stopped working and we could not enter the room. I went to the front desk and notified them. They sent a handyman and he had to cut some of the door frame to open our room. We had to transfer to a new room because the door was not able to lock anymore.
The room was 509. We transferred to 707 which was in way better condition. It was cleaner and everything looked newer. After seeing the room I felt like they initially gave us the worst room they had.

In the mornings you could hear the vacuum cleaner on the top floor and the neighboring rooms. It was very noisy and it kept waking us up. On our last day around 8:30 am we had the room cleaning man open the door even though we had the do not disturb sign on the door.
Partner
10/10
Exceptional
17 Apr 2023
Neydelin
Great area and easy parking.
Leisure Family
2/10
Poor
15 Apr 2023
Sinead
The room was very beat up. The carpet was super dirty. The quality of the sofa was horrible. The mattresses were all stained. It was terrible
Leisure Family_with_children
8/10
Excellent
13 Apr 2023
David Ulises Aguiñaga
Location was good in terms of finding places to eat and hang out.
Leisure Partner
2/10
Poor
24 Mar 2023
Jorge
Is so cold anoint bad customer service I don’t recommend I pay 2 nights I check out a day before I don’t sleep so much street noise 🙃
10/10
Exceptional
02 Mar 2023
Alonzo Aldo
It is close to most of the touristic areas around the center of the city
Business_and_leisure Self
8/10
Excellent
28 Feb 2023
Stephen
The staff was friendly, helpful, and professional. The hotel is conveniently located for a very pleasant visit to Mexico City.
Leisure Self
10/10
Exceptional
25 Feb 2023
Jason
All the staff at Hotel Royal Reforma were helpful and kind. The hotel is located in a perfect area with easy access to lots of restaurants, markets, and beauty. Raul was especially helpful when helping us get to the Frida Kahlo museum!
Leisure Family
2/10
Poor
20 Feb 2023
Verified traveler

Do not recommend, Feb 2023

I did not enjoy my stay here, my whole stay felt ‘dirty’ and I had trouble with the standard hotel amenities - the sheets had these weird green/black stains on them, the hair dryer didn’t work, the room was freezing and the blanket was hardly thicker than a sheet. Even once I could warm up the mattress was rock hard I couldn’t sleep a wink. I had to switch rooms too because when I got back to mine and opened the door it reeked of a gas smell, like car gasoline. Even in the second room I didn’t feel much more comfortable (although the hair dryer there did work). The rooms are generally pretty worn and it doesn’t feel very comfortable. I would say it’s just a place to sleep but even that I couldn’t do with their mattresses. The only plus is the view of the city from their rooftop, but I would not stay here again.
Self

Location & surroundings

Royal Reforma
Amberes, 78, Ciudad De Mexico, Mexico

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Royal Reforma

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