Name: Niu Reforma
Address: 36 Napoles Juarez, Mexico City, 06600, MX

6/10

Pleasant

26 May 2026

Jonathan

Great location, safe and comfortable property. Nice to have a mini apartment with a kitchen and such, as well as an onsite gym that meets basic needs. The main issue is the lack of AC, although they provide a fan. However, the room gets too hot and the windows are locked, so the fan just recycles hot air - and the bathroom has no vent so the team just comes into the room. If you go in colder months it's great, but in the summer... good luck.

Self

10/10

Exceptional

19 May 2026

Kelvin

The check in was flawless. The room I was in was the same one they have assigned to me the last 4 trips. Very comfortable. I was there just last week. It was a little warm for sleeping but they have a floor fan which makes it bearable. A ceiling fan would be better. But the room is always clean and staff are very attentive and courteous. Highly recommend

Self

6/10

Pleasant

16 Oct 2025

Martha

Not a hotel

Is not a hotel, rent of small apartment, clean, well equipped, no air conditioning, not well trained person at reception, no laundry facilities. Good location.

Partner

10/10

Exceptional

09 Oct 2025

Catalina

Clean room. Nice furniture and very comfy

Leisure Family

10/10

Exceptional

24 Apr 2025

Kelvin

Great location. Quiet area. Close to restaurants and good taco stall nearby

Leisure Self

8/10

Excellent

30 Mar 2025

Luis

Really nice property, but room property clean when we arrived.

8/10

Excellent

29 Mar 2025

Miguel

NA

Leisure Self

6/10

Pleasant

26 Mar 2025

Verified traveler

It was very noisy from the street. Had to keep window open as no air conditioning. The room was really small!

Self

10/10

Exceptional

17 Mar 2025

RUBEN

Great hotel!

Business Self

8/10

Excellent

14 Mar 2025

Milenka

Overall a good stay. I felt safe traveling alone and liked the locked front door and staff at the front desk 24/7. I liked the convenience of the gym and coffee shop downstairs. Really cool rooftop deck! My room was tiny but I appreciated the fridge and kitchenette even though I didn’t use it. Negatives: the bed and pillows were too firm for me and the WiFi was literally only in my room, not even in the gym or the deck. No A/C, which would be tough in the summer but I traveled in March and it was ok.

Leisure Self

6/10

Pleasant

21 Feb 2025

Pauline

Good location hotel should at least remove garbage from rooms and every two days supply clean towels. Staff very courteous and hotel is clean. Great location as it is close to great restaurants, shopping etc.

10/10

Exceptional

09 Feb 2025

jesse

Awesome

Leisure Self

10/10

Exceptional

29 Jan 2025

Steven Olin Alonzo

This place was fantastic.
It is close to everything needed our 1st time In MEX. The room was clean and looked exactly like the photos. The staff was friendly and helpful. It gets loud at night, but earplugs would solve that. Next time we go, we will go and dance.
Great clean and safe place.
Don’t forget to goto the top deck to enjoy the sights, relax and try out the grill.

Business_and_leisure Family

8/10

Excellent

02 Jan 2025

Ennio Abel

Great location and affordable. There are many nearby dining, shopping and night life options at various prices. The rooftop space has nice furniture, murals, and great views. The bed was firm and comfortable. It was nice to have a kitchen in the room and laundry facilities available even though we didn’t use them.
The refrigerator didn’t work but we didn’t let the staff know so we didn’t give them a chance to fix it. We had temporary problems with hot water, but they were working on fixing it during our stay.
There’s a lot of city noise around the clock; there’s construction, cars, people, sirens, etc. We were used to it, so it was not a problem for us.
The property was clean, and the staff was fine. This is not a regular hotel, it’s more of an apartment building with staff.

Leisure Partner

10/10

Exceptional

30 Dec 2024

Shweta

The staff was very polite and extremely helpful!
The location is great as well, the only downside would be the rooms get cold at night and they don’t have a central heater. So if that’s a concern might not be the best option but absolutely great stay otherwise!

10/10

Exceptional

09 Dec 2024

Julio Cesar

This place was absolutely amazing. I recommend for solo travelers. Very very safe neighborhood and awesome food options.

Leisure Self

10/10

Exceptional

01 Dec 2024

Nicholas Scott

Super friendly staff. Easily walkable area. Clean apartment. Amazing rooftop terrace.

Leisure Self

8/10

Excellent

20 Nov 2024

Elbert

A good place and it is perfect for staying purpose
Just is necessary to be clear that is not a traditional Hotel. There are apartments so you will not see a reception or front desk as you may expect. If you are comfortable with that you will enjoy it. For me was an excellent choice

Leisure Self

8/10

Excellent

18 Nov 2024

Sergio

Ideal space to spend a couple of nights close to main attractions, shops, coffee shops, restaurants and transportation. The room is extremely small and it was not adequate to fit two persons comfortably. Great location thought.

Leisure Partner

8/10

Excellent

14 Nov 2024

Alok

Well located and generally clean service apartments. We were a bit let down by the single small elevator and ongoing construction.

10/10

Exceptional

13 Nov 2024

Theresa

Loved the room and rooftop area for relaxing. Just wish there was more space for reception when entering the property!

Leisure Self

4/10

Poor

11 Nov 2024

Tomás

The smell of urine in the washroom was bad

10/10

Exceptional

04 Nov 2024

Miguel Angel

Great space and modern rooms

Leisure Partner

8/10

Excellent

03 Nov 2024

matthew

Everything was good

8/10

Excellent

01 Nov 2024

Jose

NIU Reforma

Nearby local points

Partner

4/10

Poor

28 Oct 2024

Maria

Be ready to get no sleep because of noise, randomly run out of hot water, and getting stuck inside an old and dark elevator. They’re building a restaurant and construction noise starts as early as 8AM weekdays AND weekends. Front desk lady told me “yeah, they start early bc they finish early”; I understand normal noise bc of construction, but I don’t understand not waiting until at least 9 to use heavy equipment and the problem is that Windows have no insulation so you can hear EVERYTHING and you can feel cold air coming through windows. No soap in bathroom to wash hands. Had to ask for extra sheets and pillows for sofa bed because they were none at the unit. No housekeeping services (you can pay extra) and rooms were super dusty.

Business_and_leisure Family

10/10

Exceptional

28 Oct 2024

Kelvin

Great staff. Convenient location. Great apartment

8/10

Excellent

24 Oct 2024

Gustavo

No nothing here

Leisure Family

2/10

Poor

24 Oct 2024

Alicia V

Service was awful, they never came to clean, I had to asked for toilet paper, and clean Towels,I had to take the trash can out and asked the front desk lady for plastic bags to replace the one in the bathroom she said to call wherever I made the reservations to bring me toilet paper. I would not recommend this hotel not even to my worse enemy.

Business_and_leisure Family

8/10

Excellent

15 Oct 2024

Nick

First off I’ll say there is no AC. Not surprising being that it’s México but just a heads up for others, there is a Fan and AC really isn’t needed at least not in October as it is pretty cold outside. (Written by a Texan) the property is a little hidden so there was a little confusion. The front desk greater had no hospitality, she didn’t understand what we were asking and my husband is fluent in Spanish one time she told us “I’m not from around here” lol. We didn’t have toilet paper in our room we had to ask, never got fresh clean towels in our four day stay. The elevator broke having us climb to the 6 th floor after a night out.

There is a roof Terrance which is nice and not listed. The property is new and clean. It is so loud at night I had to put the fan on high to drown out the commotion, the tv is at the foot of the bed handing from the ceiling and I knocked the crap out of my own head.

Leisure Family

10/10

Exceptional

22 Sep 2024

Norma

Great staff! Super clean. Walking distance to stores, food and transportation. Will definitely be back.

10/10

Exceptional

21 Sep 2024

Ana

First time in Mexico City and didn’t know what to expect. The moment I entered my room it felt so cozy and quiet. The hotel is located at a perfect spot near restaurants and convenience stores. Everything in a walking distance. Receptionists always greeting with a positive attitude. Will be recommending this hotel to friends and family!! Also, whenever I go back to Mexico City I will be booking this hotel once again!!

Leisure Self

10/10

Exceptional

18 Sep 2024

Roger

EVERYTHING WAS VERY CLOSE AND CONVENIENT!!!

Leisure Partner

8/10

Excellent

17 Sep 2024

Agustin

Overall pretty good, some room for improvement. Pretty new building, they'll get there.

Leisure Partner

10/10

Exceptional

16 Sep 2024

Gonzalo

It was a bit noise because of construction it wasn't finish still working on the building .other than that it was ok like the location a lot

Leisure Self

8/10

Excellent

05 Sep 2024

Ignacio

Great location close to bus stations, good price beautiful room

Leisure Family

8/10

Excellent

28 Aug 2024

Ramon

They had no record of my booking. There is no front desk per se. Only a security guard who had to call someone else to ask about my booking. Otherwise, the room was nice and spacious

Self

4/10

Poor

16 Aug 2024

Verified traveler

Power outage during the stay. Service is lacking.

Business

8/10

Excellent

26 Jul 2024

Juan Gualberto Montero

Padecimos mucho con el tema de que no había agua caliente debido a que usan paneles solares y eran días luviosos con poco sol , lo cual deberían de tener una segunda opción para estos casos , no se hace cambio de toallas ni sábanas, sin embargo en su descripción dice que es de manera diaria , la ubicación es maravillosa , es una propiedad totalmente nueva, el personal de vigilancia por que no hay recepción como un hotel muy atentos, amables y pendientes en todo momento , el Grrente cada que tenía una situación y le escribía respondía inmediatamente y daba solución pronta a cada una de las situaciones , aún le falta por terminar la
Mayoría de las áreas comunes sin embargo siempre se nos dieron opciones de lugar para tomar desayuno, gimnasio en convenio , etc

Leisure Family

10/10

Exceptional

30 Jun 2024

Pablo

The property is completely new!!! Well equipped rooms and all furniture and accessories are new!!!
Great location! Walking distance to Reforma and Zona Rosa.
They gave us a free bottle of sparkling wine and a couple of promo termos, very much appreciated!!!

Leisure Partner

10/10

Exceptional

02 Jul 2026

Moisés Iván

Me gustó mi estadio. Lo único malo es que me tocó que 2 dias no funcionará el elevador

Self

8/10

Excellent

15 May 2026

Fernanda

En buena ubicación

6/10

Pleasant

10 May 2026

Alexandre

A localização é boa.
Ruim são as poucas opções no café da manhã (pra melhorar há um custo adicional). A limpeza não há, ficamos lá 6 dias sem qualquer limpeza ou recolhimento de lixo e reabastecimento de amenidades de banho (papel e sabão). Há custo adiconal para limpeza (portanto, quem for ficar varios dias talvez melhor \"quebrar' as diarias, eu teria feito 3 reservas de 2 dias, daí teria troca por quarto limpo a cada 2 dias).

Partner

10/10

Exceptional

28 Apr 2026

David

Todo súper bien

Family

4/10

Poor

30 Mar 2026

Carlos

El ruido de la calle es extremadamente alto, y las ventanas son muy delgadas.

8/10

Excellent

29 Mar 2026

Arendi

Excelente ubicación, la zona es muy buena y está cerca de todo, ideal para viajes de negocios. Las instalaciones y amenidades están bien en general.

Como mejora, el espacio para maletas es algo limitado y, en mi caso, preferiría un área de trabajo más cómoda en lugar de la cocina.

En general, muy buena opción, lo volvería a usar.

Self

4/10

Poor

20 Mar 2026

Gabriel

Mi experiencia fue regular, cosas que resalto es la limpieza, la ubicación es genial porque tienes Reforma y el Metrobus, así como todos los establecimientos de la zona rosa a pie. La habitación está espaciosa, limpia, ordenada, la cama está cómoda, las almohadas están muy altas para mi gusto, el baño estaba bien, la regadera un poco difícil de regular lo caliente.

Blancos suficientes para la estancia. Los hosts bien, los guardias también pero nada extraodinario. La terraza está muy padre y es 24 hrs pero no entiendo porque no ponen los interruptores de luz accesibles para que los húespeden puedan prender las luces en la noche.

Pero lo que si no me gustó nada es que las habitaciones de un lado dan a un patio trasero con otros departamentos o AirBnBs que probablemente son independientes y que pueden hacer ruido o fiestas hasta altas horas de la noche y lo PEOR es que hay un café abajo que como a las 8 a.m. ya estás escuchando las risas de cacatúa de las personas abajo, no dejan hacer lo que principalmente quieres hacer que es descansar.

Ahora, entiendo perfectamente que tanto los departamentos como el café son independientes, pero lo que si no tiene perdón es que no inviertan en ventanas con aislamiento acústico sabiendo lo que viven sus húespedes. Espero que pronto tomen cartas en al asunto porque no es justo que los vecinos puedan hacer una fiesta hasta las 2 a.m. y a las 8 a.m. ya te despertaron los del café.

Self

10/10

Exceptional

27 Jan 2026

Alejandra Vanessa

Super bonito, muy céntrico. La verdad es que lo recomiendo al 100.

Leisure

6/10

Pleasant

11 Jan 2026

JANET

No cuenta con Aire acondicionado y el espacio es demaciado

10/10

Exceptional

13 Oct 2025

Fernanda

Todo estuvo perfecto, pero lo mejor fue el servicio de los trabajadores, super amables, en especial la señora Nancy, nos trato super increíble

Las habitaciones son pequeñas pero con todo lo necesario para que descanses muy bien,

Business Partner

8/10

Excellent

09 Oct 2025

Ali

Bien no tan mal

Partner

10/10

Exceptional

06 Oct 2025

José Elio

Buena ubicación, cerca de muchos puntos turísticos, habitaciones equipadas con lo necesario, cómodas y limpias

Friends_and_family Family

10/10

Exceptional

27 Sep 2025

Marco

Bueno

10/10

Exceptional

07 Jul 2025

Crystal Montserrath

Súper ubicación , personal amable y atento , un poco de ventilación natural estaría excelente pero me proporcionaron la llave del balcón y eso ayudó mucho !
Bonita terraza , gym funcional y limpio , sin duda regresaría y lo recomiendo

8/10

Excellent

26 May 2025

Cabioch

Petit appart hôtel

Chambre un peu petite pour un appart hotel

Friends_and_family Family

8/10

Excellent

15 May 2025

María Isabel

Habitación muy pequeña

La habitación no vale el costo de la misma , era súper pequeña .

Business

2/10

Poor

10 May 2025

Areli del Pilar

Las habitaciones están sucias, no incluye la limpieza, demasiado caro para la calidad de las habitaciones.

10/10

Exceptional

05 May 2025

leonel

Lugar perfecto para una estadía tranquila y más si buscas que todo quede cerca.

Business_and_leisure Partner

10/10

Exceptional

04 Mar 2025

Hector

Muy bien

Muy comodo para el lugar, la terraza esta increíble para subirte a trabajar / platicar y abajo tiene un restaurante muy rico

Business

10/10

Exceptional

09 Feb 2025

ALEJANDRA

No aplica

8/10

Excellent

08 Feb 2025

CYNTHIA VANESSA

Mi experiencia fue buena, solo creo que hace falta aire acondicionado en las habitaciones, por lo demás todo muy bien, zona tranquila y de fácil acceso a todo

Leisure Family

10/10

Exceptional

26 Jan 2025

Aitor

Muy grata experiencia

La atención muy buena.
El balcón es muy pequeño. Desafortunadamente tenían problemas con el agua caliente.
Puedes dejar tu equipaje a guardar después del check out.

Partner

10/10

Exceptional

26 Jan 2025

Liliana

Excelente ubicación, la cama super cómoda, los departamentos muy bien equipados, el personal de recepción muy atentos y amables, en general fue una buena experiencia

8/10

Excellent

25 Jan 2025

María Isabel

Estancia tranquila

Todo en general bien , solo me faltó mayor información de servicios como amenidades, horarios de gym y el desayuno .

Business

8/10

Excellent

19 Jan 2025

Verified traveler

Todo muy agusto y limpio, solo que fallo mucho el internet

Partner

10/10

Exceptional

13 Jan 2025

ARQUITECTO

Cerca de todo, muy seguro y muy comodas las habitaciones, un excelente trato, definitivamente vamos a volver.

Leisure Partner

8/10

Excellent

30 Dec 2024

Bjørn

Nice place, very easy to get to Roma Nt and other places around CDMX. Glasses/cups were not cleaned before arrival. Otherwise great stay.

Partner

8/10

Excellent

30 Dec 2024

Luis Arturo

Regresaré en semana santa

8/10

Excellent

29 Dec 2024

ALEJANDRA

Todo muy bien! Solo el internet falló mucho.

Leisure

8/10

Excellent

28 Dec 2024

Jorge

Pequeño pero suficiente, cuidado con la facturació

Es un espacio pequeño pero bien distribuido. Pero ojo en una ocasión anterior tuve problemas con la facturación

Business

8/10

Excellent

21 Dec 2024

Sahir

Muy bien lugar para estar, hay muchas cosas alrededor y es fácil llegar.

10/10

Exceptional

09 Dec 2024

GABRIELA

Buen hotel

Una vez mas nuestra estancia fue muy agradable todo su personal muy amables .
Excelente ubicación

Partner

6/10

Pleasant

03 Dec 2024

Luis Eduardo

La habitación está muy reducida, ni siquiera hay una mesa para poner una libreta. El baño no tiene tarja, tuve que poner todas mis cosas sobre la barra de la cocina. En los departamentos de junto hicieron mucho ruido durante la noche. No hay personal que reciba ni de salida, más allá del policía del edificio. Favor de tomar esto en cuenta.

Business_and_leisure Self

10/10

Exceptional

23 Nov 2024

Miguel

Great

Leisure Partner

6/10

Pleasant

22 Nov 2024

Verified traveler

La habitación es chica: cama, cocineta con pasillo hacia la el baño y salida. La regadera es angosta. Las paredes que dividen a otras habitaciones son tabla roca y escuchas ruidos y conversaciones exteriores, no tiene aire acondicionado. Para una noche, máximo dos, está bien.

Leisure Self