Hotel Stella Maris

Mexico , Mexico City
MEXICO CITY, Sullivan 69 Col San Rafael
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100 reviews shown

10/10

Exceptional

23 Feb 2026

Moroniah

Clean, excellent location, wonderful nights rest, bathroom spacious. Excellent service!

Family

10/10

Exceptional

26 Dec 2025

Gordon

Stay was good and comfortable

Partner

8/10

Excellent

09 Nov 2025

Beonkyu

I didn’t expect much since it was an old hotel, and it was just as I expected. However, the hotel restaurant was better than I thought.

Leisure Family

6/10

Pleasant

09 Nov 2025

Wilfredo

The staff were incredibly helpful and courteous! The room was beautiful and in great conditions but the A/C was not working. The room was hot like a sauna, causing bad sleeping time. They provided a fan for the second night and that helped a little but it was still uncomfortable to be sweating while sleeping. The location of the hotel was great. Walking distance from the main touristic attractions (if you like to walk).

Leisure Partner

8/10

Excellent

05 Nov 2025

Mozart

Well worth the price for a convient and comfortable stay with great service.

Leisure Partner

10/10

Exceptional

28 Oct 2025

Sonia

Is a beautiful hotel

Friends_and_family Family

8/10

Excellent

25 Sep 2025

Luis Rodrigo

Todo bien con el lugar, lo esperado de un 3 estrellas, estuve en un cuarto sencillo y era eso, sencillo sin más pero limpio. El único problema constante es que el elevador se descompuso 3 veces durante los pocos días, incluso un fue duro con gente dentro más de una hora, deberían buscar una solución definitiva para eso.

Leisure Partner

10/10

Exceptional

25 Sep 2025

Silvia

Thanks

Business Family

10/10

Exceptional

25 Sep 2025

Silvia

Thank for you friendly service

Business Family

8/10

Excellent

22 Aug 2025

Juan

Buena opción en CDMX

Business Partner

10/10

Exceptional

04 Aug 2025

Antonio

nice all around

10/10

Exceptional

29 Jun 2025

Roberto

Great

10/10

Exceptional

11 May 2025

David

Great staff!

Business_and_leisure

10/10

Exceptional

22 Dec 2024

Beatriz

Nice people

Business_and_leisure

6/10

Pleasant

02 Dec 2024

Zack

Arrived early morning, despite having paid for the night before and informed by Expedia I would be arriving in the morning but they sold my room in the interim and I had to wait almost 2 hours for them to resolve it.

Business Self

8/10

Excellent

18 Nov 2024

Thanongsack

Great location

Great location

Friends_and_family Friends

6/10

Pleasant

13 Nov 2024

Zack

Arrived at property but the room was not available— has to wait one hour, even though I had booked the night before. I did message them to confirm it was a late arrival but they didn’t claim to use the Expedia messaging. The room was okay, but not private at all — the windows were joined and so you could hear everything between rooms.

Leisure Self

10/10

Exceptional

13 Oct 2024

NARCISA

En general, el hotel estuvo de acuerdo a mis expectativas

Business Partner

8/10

Excellent

22 Sep 2024

Pedro

This hotel is a favorite of ours. The front desk staff and porters are excellent. The rooms are very clean. The cleaning staff is attentive when anything is requested.

Leisure Partner

8/10

Excellent

20 Aug 2024

Jay

This was an excellent location. Many restaurants within a short walk. Hotel was well appointed.

Leisure Partner

8/10

Excellent

13 Aug 2024

JON

Low attention to detail and self centered staff that mumble in Spanish. They try hard to be friendly. Pool cold water

Leisure Family_with_children

10/10

Exceptional

03 Jul 2024

ERIC

It was a great hotel for the price and location.

I thought breakfast was included, but it didn't seem to be.

Business

6/10

Pleasant

30 Apr 2024

Louise

Well located . Restaurant facing the park is good. 2/3 blocks from La Reforma and the city tours . However ; the small roof top is ok but the water of the pool is freezing and no shades . Mattress of bed are kind of hard . Overall: good quality/ price ! Super clean !

Leisure Self

4/10

Poor

19 Apr 2024

Ignacio

Business_and_leisure Self

4/10

Poor

14 Apr 2024

Ignacio

Business_and_leisure Self

6/10

Pleasant

14 Apr 2024

Ignacio

Business_and_leisure Self

8/10

Excellent

13 Apr 2024

Julio

Ok location , old but well taken care of.

Business

8/10

Excellent

09 Apr 2024

Jose Gregorio

The staff and service are A1, very helpful, attentive and friendly.

Business_and_leisure Partner

10/10

Exceptional

25 Mar 2024

Gregory

Excellent location and friendly staff

Leisure Self

10/10

Exceptional

10 Mar 2024

Rafael

Hotel was centrally located in CDMX. Within walking distance of restaurants and paseo de la reforma.Good water pressure and hot water. Across the street from a nice local family and dog friendly park.Nicely cleaned daily and attentive service.We originally scheduled 3nights just in case but decided to stay our entire 7 days there due to the quietness of the hotel at night despite its location. Will stay there again!!

Partner

10/10

Exceptional

04 Jan 2024

Edwin David

Hotel is within walking distance to many landmarks like the Ángel de independencia and the Monumento a la Revolucion. Staff is very helpful and friendly

Business_and_leisure Partner

10/10

Exceptional

30 Nov 2023

john

I stayed at the Hotel Stella Maris over the 2023 Thanksgiving weekend and was extremely pleased with the hotel's staff, public areas, location on a delightful urban park, and its close proximity to all of the Reforma tourist sites. Its San Rafael neighborhood was particularly delightful. I was given a bedroom on the 8th floor overlooking the park and the city, and the room was super-clean and updated to a very modern look, with good linens and mattresses, plus a splendid marble bathroom. I will stay there again when I am next visiting Mexico City. It is very convenient to shopping, theaters, and good restaurants, and one can walk freely in the neighborhood without any concern for safety. My only suggestion for improvement would be to its internal restaurant - - which I understand is run by a third-party operator. It had no standard breakfast buffet, and few patrons were in evidence using the restaurant - - apparently most eating at the various mix of other restaurants in the immediate area of the hotel which seemed always to have ample clientele and more professional wait-staff.

Leisure Self

10/10

Exceptional

14 Nov 2023

Christopher

This hotel exceeded my expectations and the location was great to walk to the Zocalo or to Chapultepec Forest. Great central location with a market across the street on the weekends.

Leisure Self

10/10

Exceptional

01 Nov 2023

Ileana Abigail Vazquez

Buen hotel para hospedarse, muy lindo y limpio, único detalle el restaurante en ocasiones se demoraban por poco personal y el internet no es muy bueno en ocasiones. Lo demás excelente.

Leisure Self

10/10

Exceptional

23 Jan 2023

Cecilia Estrada De la

Excelente servicio y comodidades. La habitación muy limpia y la ubicación perfecta. Estas en el mero centro de cdmx .

Leisure Partner

8/10

Excellent

11 Nov 2022

Satish

Nice hotel 12 mins walk to metro.

Comfortable and clean. 10-15 minute walk to nearest Metro line. Only issue was shower wasnt powerful and hot water was temperamental.
Staff were polite.
Sunday market was a bonus, literally outside the hotel.
Local convenience shops closeby

Partner

8/10

Excellent

17 Oct 2022

Stephanie

Hotel overall was good, it was clean, room well organized, and the location was nice, a walking distance near Reforma. However, welcome people or \"hosts\" are not very polite they don´t say hello when you enter, room was really small and at night near 11pm or 12 you can hear a lot of noice probably when trash truck is nearby.

Leisure Family

10/10

Exceptional

01 Aug 2022

Jorge F

It's located in a really central area, close to the most important points of interest and to know when you visit Mexico city

Leisure Family

10/10

Exceptional

31 Jul 2022

Simon

Exactly what I wanted. Clean hotel, good price. Also, good mattress, which are rare in Mexico.

Leisure Partner

8/10

Excellent

01 Jul 2022

Eran

En gral muy bien. Se olvidaron de mi lavandería. El internet tiene algunos problemas. Excelente atención. Habitacion confortable. Buena ubicación

Business

8/10

Excellent

17 May 2022

Cong

The hotel is not a real 4 star, more like 2 stars. There is no fridge. The curtains back covered with holes…
It was quiet, and walkable to places. The farmer’s market is right next to the hotel, we had a lot of fun over there.

Overall, it is an ok place to stay with the price.

Leisure Partner

10/10

Exceptional

14 May 2022

Pedro

All.

Leisure

10/10

Exceptional

08 Dec 2021

Robin

Wow and more wow!!

I lived many years closed by this hotel and never came a visitor/tourist. Always heard about the quality and today I was very surprised. This is a very good/excellent hotel to stay for one day or for many days. Well located and easy access within transportation. Wow!! I would score this place as “superb”. Go for it I will stay again.

Self

8/10

Excellent

06 Dec 2021

Verified traveler

Great place to sleep

It’s a great hotel to stay at, very close to many restaurants and attractions, the food is good but portions are way too small, I would recommend going out for food instead!

Business Family

6/10

Pleasant

02 Nov 2021

Ronald J.

Spotty WiFi

Very spotty WiFi. Lost connection every few mins.

Friends_and_family Friends

10/10

Exceptional

03 Dec 2019

Verified traveler

Great hotel at the price!

Very impressed with this hotel for the price! The room was very clean. The front desk was accommodating with my limited Spanish. Other guests have said the walls are thin and it is true that I could hear people walking by in the hall and the person next door sneezing, but nothing to keep me awake and no noise from the street was great! Appreciate the AC at this price point -- not very common.

Self

8/10

Excellent

25 Nov 2019

sergio jaime

I ll be back there

Great ubicaccion..good service ..restaurant food no so good but service is good.
Clean and safe

Friends_and_family Family

10/10

Exceptional

04 Nov 2019

Edward

Good price for no frills basic friendly hotel

The check in and out process was very easy. The room was very clean. The temperature control was not very good. The elevator was scary. The wifi signal was very good. The hotel is located near many things but is on a relatively quiet street. I only heard a lot or music one night. The staff is friendly. I didn’t order room service or breakfast.

Friends_and_family Friends

10/10

Exceptional

13 Aug 2019

Verified traveler

I like the area, we were close to restaurants. Staff very polite we had no issues since we checked in. In the room we had AC , they provided water and extra towels. Beds were comfortables, and we got WiFi :)

Friends_and_family Family_with_children

8/10

Excellent

05 Aug 2019

Verified traveler

Great place for short stay

This was a great place to stay! The staff is friendly and they offer food at the restaurant in the hotel. There is also a street market across the street with lots of snacks and food vendors. There is an area for taking taxis and the rooms have a nice view with tinted windows. There is also a safe in the room. It is missing a few small things. For example there isn't any fridge, microwave, coffee maker etc. There also wasn't an iron for clothes which was kind of important for me. The beds are a bit stiff too and the pool wasn't open.

Family

10/10

Exceptional

10 May 2019

Norberto S

Great hotel

Excellent service and professional staff.

10/10

Exceptional

06 May 2019

Joan

Great Stay Overall

Amazing, central location. Front desk provided lovely service and suggestions. They did not speak English but I got by with my limited Spanish (which is not a negative, just an observation). Facilities were clean, but slightly outdated. Room was rather small but fine since I was traveling alone. Bed was a little stiff. No outlets by the bed to plug in my phone, but I had a long cord that would reach the bed. I had a great experience overall.

10/10

Exceptional

22 Mar 2019

Verified traveler

Location is great, close to a mall, secure area. Very nice hotel.

Business Self

10/10

Exceptional

13 Dec 2018

Michael

Great hotel

Nice quiet hotel. Very comfy. O ly 1 outlet in the room but we always take a power strip with on vacations. Very convenient to local attractions

Partner

6/10

Pleasant

28 Nov 2018

Verified traveler

Nice hotel but with just-not-ok room condition

We booked the room marked as 'superme suite' on the hotels.com. However, we realize that there was no 'superme suite' on site, only 'master suite'. What we get is a normal double room. I complained the hotel staff but they just show me what they have. It was very frustrated. I think the rest is good, only the hotel condition could get improved to meet 3.5-4 star hotel standard.

Partner

10/10

Exceptional

23 Nov 2018

LEONEL

Was fine

6/10

Pleasant

17 Aug 2018

Anna

The location is excellent ,just 8 minutes wall from Reforma. There are many cafes and shops in the neighbourhood. My room was clean and nice.

Wifi was very weak, even didnt function some times. The toilet would block easily.

6/10

Pleasant

30 Jul 2018

Lee

Lacking Electrical Outlets

There was not enough electrical outlets.

Partner

8/10

Excellent

10 Jul 2018

Marijn

Affordable, clean hotel in quiet neighbourhood

I had a good stay, in a clean and quiet room. The staff is friendly and helpful, the breakfast is good and the hotel is within easy walking distance of metro and streets with nice restaurants and bars.

8/10

Excellent

15 Jun 2018

Rick

Conveniently close to Reforma

Easy check in/Check out and conveniently close to Paseo de la Reforma. There was a good balance between price, location and comfort. It is not a luxurious hotel. The staff was nice and the cleaning service was good. The towels were clean but they could use some new ones. The shower has only one curtain so it gets a little messy when showering.

8/10

Excellent

25 Apr 2018

Joseph

Great Location

Great location on Sullivan, the rooms looks bigger online but the hotel is comfortable.

6/10

Pleasant

20 Mar 2018

Simon

Good value hotel but pool being refurbished

Its a good hotel in terms of basics but the pool was not open when we stayed during March 2018. This wasn't as advertised. Useful if you have some Spanish as not all staff speak English

6/10

Pleasant

11 Mar 2018

Awsaf

Too small rooms

The room was too small and too old, different than the pictures. But the good thing is the staff are friendly

10/10

Exceptional

23 Dec 2017

Nora

It’s a nice hotel with very good restaurant.

I like so much to stay in this hotel with excelent location, rooms, food, service.

8/10

Excellent

26 Nov 2017

John

Nice place Convienant location.

Nice place at an excellent location. Right off Calle Reforma in the middle of the city. Clean, friendly staff, and good water pressure. Only problem is there is a bit of ambient noise due to the hustle and bustle off the city.

Family

10/10

Exceptional

29 Oct 2017

A Robert

Close to everything

I have stayed here before and will probably stay here again. The hotel is close to restaurants, theaters, and museums. It also has a good restaurant. I enjoy walking to the Centro Histórico (the central downtown district). However, for those who prefer public transportation, the metro and the metrobus are only five blocks away. There are also taxis with reasonable fixed rates outside the hotel.

10/10

Exceptional

08 Sep 2017

Tasha

Great Stay and Location

A great choice for its price. The pool could take some work, but the staff were great and the location is amazing. My room was on the top floor and had a nice view of downtown.

8/10

Excellent

13 Jul 2017

Ingrid

Good overall

Good experience but they could improve in cleaning

10/10

Exceptional

10 Jul 2017

Adolfo

Awesome, pool needs an update, unique gym, small but memorable, thank you Stella!

6/10

Pleasant

31 May 2017

Verified traveler

It was Ok

It was Ok, but the AC didn't work the first day of my stay

6/10

Pleasant

30 May 2017

Carmen

Good for the price.

the hotel was ok for the price. Pretty well located close to Reforma but it had some issues: Being an old building the AC didn't work properly and at night the noise from the street was very annoying (apparently the hotel is close to nightclubs and bars and not of the best quality) and the neighboring rooms were also pretty noisy.

Family

10/10

Exceptional

02 Apr 2017

Verified traveler

Great hotel for the price. Convenient location. Friendly staff. Allowed early check in

6/10

Pleasant

17 Mar 2017

bel

Simple and clean

Jonathan the 10pm and on shift was a great help!! he gets 5 stars. there was only one outlet in the bed room :/ pool is okay the view is nice and there's a nice park across the street

10/10

Exceptional

12 Mar 2017

Verified traveler

Great location, close to candy shop, great market and exciting city.

2/10

Poor

12 Mar 2017

Jose

Terrible Hotel

This is the worst hotel. Pictures from expedia aren't what the hotel actually looks like. The area is full of prostitution. I was charged for the room although we didn't stay. Because the area is not safe at all and the hotel is disgusting.

6/10

Pleasant

07 Feb 2017

Verified traveler

Good hotel, but...

Hotel staff needs to be a little more polite. Over all good hotel. Very clean.

10/10

Exceptional

19 Jan 2017

Verified traveler

Great Little Hotel at an Awesome Price

The staff there was really nice, they even accommodated me with a fan which helps me sleep better at night.
The room was clean and comfortable with laminate flooring and an awesome city view.
The location was great, very walkable area with easy access to Paseo Reforma. The park across the street seems to have a different type of market everyday, great for food options. Convenience stores and coffee shops were very close.
Taxis are always outside if you need them, even at 5:30 Am for early flights.
The internet speeds at least on our 7th floor room were really fast, we could stream shows in the evening no problem. Big improvement from our last stay here on the 4th floor two years ago where internet speeds were terribly slow.
I even discovered a business center and gym in the rear of the hotel.

My only suggestion is that the hotel invest more money in sprucing up the roof top pool. It has awesome views but looks like its not been updated since 1993.

I think I am making Stella Maris my Mexico City home away from home.

10/10

Exceptional

07 Jan 2017

Walter

Great small in the heart of the city

Great small hotel very well located.
Comfortable rooms, very nice restaurant. Friendly lobby.
Great value!

6/10

Pleasant

06 Jan 2017

Daniela

Hotel close to Reforma and US embassy

I stay in this hotel because I had a US embassy appointment. This is the second time I stay there. It's very convenient because is not expensive and it's a modest nice hotel. It's just 2 blocks away from Reforma Av that has lots of restaurants and shopping, walkable... every time I have to go there, I will stay in this hotel.

10/10

Exceptional

02 Jan 2017

Theerat

We have a problem about the A/C, our room was not cool as we expected. However, the room service and maintenance staffs worked hard to help us fix this problem. They have tried their best and we are okay with the fan they installed for us.(Anyway you should check your A/C that it works before hand over it to us)

Family

6/10

Pleasant

13 Dec 2016

Verified traveler

I had put no disturb sign on the door , they still came in and cleaned the room and i
lost my eye brown pencil ,i really need this pencil for make up, it just 10$ pencil ,but
really make me unhappy .I dont want to tell the manager because i dont want someone might lost their job.but now i decide to write it up for good.

Family

6/10

Pleasant

09 Dec 2016

Liam

WiFi not working

WiFi is not working well in the room so sometimes I have to go to the lobby to get connected.

10/10

Exceptional

22 Nov 2016

VICTOR

NICE HOTEL

meeting with a bunch of friends at mexico city, very nice my stay at your hotel

8/10

Excellent

18 Nov 2016

jesenia

Good for the price

Hotel has a good location, everything its in a short distance (not walking), room was clean, dont expect anything luxury, room its pretty basic just what you need.

10/10

Exceptional

13 Nov 2016

Verified traveler

Excellent Hotel

The hotel is very clean, staff courteous, location very good if you need to around mid-town Mexico City

8/10

Excellent

05 Nov 2016

Aderonke

Friendly Staff, nice room

Wonderful time at Stella Maris, the staff was really nice and the rooms were clean, so what small but the bathroom made up for it. Wish there was English tv and breakfast but asides from that I was very comfortable and would stay there again

4/10

Poor

19 Oct 2016

Krystel

The hotel was ok, but everything is very old. And the hotel is in an dangerous street.

10/10

Exceptional

15 Oct 2016

Robert

Very clean! Wonderful staff!

The lobby and room was impecable it room is on the smaller side. There was plenty of hot water. The bed was rock hard. Room service is very efficient. Parking is small so you have to leave your key in case you are blocking any cars. Overall the place is great.

10/10

Exceptional

30 Sep 2016

Manny

small rooms, no fridge, no microwave, but overall is nice, clean close to everything, desk staff help me with directions....

8/10

Excellent

21 Sep 2016

Lee

All attractions within walking distance.

The hotel staff was very friendly & helpful even though they don't speak much English but they try to help. The room was a bit Old & tire but very Spacious Air conditioner was very Noisy other than that all Good. Nothing better than a Good hotel all your belonging stay safe Most important for us it's a very Safe area.

Partner

10/10

Exceptional

16 Sep 2016

Alex

Clean Hotel

Small but very nice clean hotel, staff are very friendly and helpful The only issue i got is not fault of the hotel BUT Expedia. I was booked at this hotel and breakfast was supposed to be included. My original hotel reservation does not have soft bed but japanese type bed. Hotel Stella Maris has a very nice king size bed and clean.

10/10

Exceptional

29 Aug 2016

Arturo

Clean hotel, nice staff!

Hotel staff was very nice. Hotel was clean and felt very safe. Each room has an electronic safe in which you can have your own personal access code. Great location if you are a tourist or here in CDMX on a business trip.

10/10

Exceptional

18 Jul 2016

Liliana

Great stay!

Would recommend it and stay again.

6/10

Pleasant

17 Jul 2016

Anuj Sushil

its a value for money stay.

8/10

Excellent

30 Jun 2016

Stina

Stella Maris two week stay

The staff was what makes this a gem! However, the pool isn't as it looks on the site. It's only about 2 feet deep. And the gym is antiquated and not really laid out that efficiently. The a/c works moderately at best. But...they were nice enough to give us a big fan. Again, the staff is fantastic!

8/10

Excellent

15 May 2016

Kate

Good location

Good location - walking distance to main attractions.

Family

8/10

Excellent

07 Mar 2016

maejandra

Nice place; the breakfast is excellent ; location is good; everything is clean; victor is a waitress for breakfast ; he's very nice

8/10

Excellent

04 Mar 2016

Verified traveler

Mexico City area

We had a car but driving is not easy in Mexico City; this hotel is not as close to the historic area or to the Anthropologic Museum as we would have liked but cabs were inexpensive. We did drive to the Polanco area for dinner and discovered that if you park in front of a bank your car will be booted and cost 544pesos to unboot! We also drove to the Teotihuacan Pyramids from Mexico City and missed the toll road which allowed us to see a few magic towns on the way - the traffic was horrendous.

Partner

6/10

Pleasant

22 Jan 2016

Verified traveler

Good Location to Public Transportation

The staff are very kind and helpful. It's walking distance to Public Transportation and taxi service is available at the front desk. Pleasant place to stay on a fixed-budget.

8/10

Excellent

18 Jan 2016

Verified traveler

It was cold in Mexico City

With temperatures under 50 Fahrenheit and the heat in the room not working it was a very cold stay, other than that the hotel is nice and clean and the restaurant has good food