Name: Casa Prim Hotel Boutique
Address: Calle General Prim, 72, Col. Juarez, Ciudad De Mexico, 06600, MX

10/10

Exceptional

23 Jul 2026

Laura

Super bien!!! El staff es super servicial, muy amables y atentos!!! Definitivamente me quedaré aquí en mis próximas visitas. El hotel es bonito, el restaurante muy lindo!! La ubicación perfecta! El mejor hotel en el que me he hospedado en la CDMX.

10/10

Exceptional

10 Jul 2026

John

This is a great place to stay.

Self

10/10

Exceptional

28 Jun 2026

Kasey

Beautiful boutique hotel in a great neighborhood. The staff was incredible! Diana and Lina we're so helpful and kind. Would highly recommend to anyone.

Partner

10/10

Exceptional

27 Jun 2026

Jared

This was my first visit to Mexico City and I stayed at this hotel for about a week. The location, staff, and room were all great and perfect for my first introduction to this City. I will say visitors need to be mindful of the open air restaurant within the hotel that is on the third floor. Most of the week was fine but Friday and Saturday nights were both very loud until the restaurant closed around 11pm. Aside from some restaurant noise those two nights everything else was fantastic.

Self

10/10

Exceptional

21 Jun 2026

Rosana

The rooms were super clean, the staff very helpful, and the food at the rooftop L’ enfant restaurant was delicious. It would be helpful if the front desk staff could speak English, but with Google Translate, it really wasn’t much of a problem.

Family

10/10

Exceptional

02 Jun 2026

Gopal

Beautiful property

Partner

10/10

Exceptional

18 May 2026

Nidra

Great stay

10/10

Exceptional

07 May 2026

Jacob

Cute spot in a great location!

10/10

Exceptional

25 Apr 2026

Howard

Room was great. Bed very comfortable. Bathroom was very nice with a large shower. It was very quiet as its located on a side street 2 blocks off Ave de la Reforma. It's a small enough hotel that there's not a lot of travelers coming and going so less noise. There's an OXXO 24-hour convenience store (7-11, Circle-K) out the front door to the right about 100 yards. Sells bottled water, coffee, beer, ice, etc.. Great restaurant that sells pastries around the corner called \"Azucar Y Sal\". Also 2 Taco restaurants to the left, \"El Huequito\" and \"El Aguachilazo\", inexpensive and quick. Lots of other food options close. While the area appeared questionable initially (not Polanco), it was safe as I was out at night. Lots of hotels to choose from in Mexico City but this one is centrally located with easy access to most of the city. We were happy with our choice. Would stay again.

Friends_and_family Family

2/10

Poor

14 Apr 2026

Nhora

Terrible. Venden las habitaciones que tienen balcones y mucha luz y cuando llegas te meten a una habitación sin ventanas improvisada en un pasillo. De los peores hoteles que he llegado.

Self

2/10

Poor

01 Apr 2026

Liza

I recently stayed at this hotel and unfortunately had several issues that impacted my experience.
Upon arrival, we found a fan running in the room, apparently to address a humidity issue. The concern was not just the presence of the fan, but the fact that it had not been removed prior to our arrival, as the room should have been fully prepared and inspected beforehand—especially since we checked in late at night. Additionally, when staff came to remove the fan after we requested it, they initially failed to notice that there was a large container of water left underneath it on the floor. This oversight added to the frustration and raised concerns about the room’s readiness.

We reported the issue to the staff member on duty. While she mentioned that she would inform the manager, we never received any follow-up or even a simple apology, which was disappointing.

Another inconvenience was the coffee maker. Although one was provided, the cord was so short that it could not reach the outlet from the table, requiring us to place it on the floor to use it—an impractical setup.

Additionally, the condition of the room itself was concerning. We noticed visible mold and peeling paint on the wall near the bathroom, likely due to a humidity or water leak issue. This was quite unpleasant. The bedsheets also had noticeable stains, which was not acceptable from a cleanliness standpoint.
Lastly, instead of providing bottled water, the hotel offered a water pod. Definitely not recommend!

Partner

8/10

Excellent

30 Mar 2026

Saadet

Staff was great. Room was very clean. It was a bit dark and difficult to do my makeup, but otherwise I was very happy with the room. The location was perfect.

Business

2/10

Poor

22 Mar 2026

Lloyd

This is one of the worst hotels that we have stayed in. The room had no natural lighting at all and the light fixtures are difficult to navigate. The room was unbearably hot and the AC was ineffective. The amenities in the bathroom were not super useful - you could only press the shower gel bottle once or twice to get substance out, so could barely use any shower gel. No lotion. The room is also very small and there was a lack of privacy as it was easy for people to look into the room when exiting the lift. One day after cleaning, room door was open. Therefore, several issues with this hotel and would never recommend

Partner

10/10

Exceptional

23 Feb 2026

Patryk

Good location, friendly and helpfull staff, clean and comfortable rooms.

Business Self

10/10

Exceptional

26 Dec 2025

Alfonso

Everything was excellent!

10/10

Exceptional

18 Dec 2025

John

A very nice base for CDMX. Walkable to the Zocalo Roma/Condessa and the Anthrpology museum. And a great cafe opposite corner of the block

Leisure Partner

10/10

Exceptional

06 Dec 2025

Joanna

The quietness of the room even we were in a busy street.

Leisure Family

10/10

Exceptional

05 Dec 2025

Samantha

I loved the property and will definitely be back. I was a little disappointed that the breakfast wasn’t available and the restaurant was closed. It was part of why I booked.

Leisure Partner

8/10

Excellent

18 Nov 2025

Maaike

The room was great, we were in the other entrance on the 1st floor. The sound proofing for the bar next door was good, but the stairs are very loud and squicky. Heard multiple room coming in. If you want a quite room do not pick this one. Once it was over, all was very quite. Love the bed and service

Partner

10/10

Exceptional

13 Nov 2025

Mehdi

Good hotel

6/10

Pleasant

10 Nov 2025

Lisa

The room had no natural sunlight. The windows opened onto a walkway and internal courtyard so having the curtains open wasn’t private and even then, barely any light came into the room. The wardrobe was in the bathroom and unless you are 7ft tall, you had to jump (or in my case climb), to reach the hangers. No extractor fan. Not enough power outlets. Cups didn’t fit under coffee machine (too tall). Kettle power cord was too short to reach an outlet.
Bed was comfy and breakfast was available but average. Staff were lovely but you were left to it with now information on anything in the hotel. It would have been ok for a short stay but we were there for 9 and the lack of natural light was less than ideal.

Leisure Friends

8/10

Excellent

12 Oct 2025

Luis

Great staff. We felt very welcome. Hotel is very nice, good size room, great matress, and very cleaned. My only complaint is that the bathroom had a sewer smell, probably coming from the drains. Every time we open the bathroom door we could smell it. Other than that we had a great stay. We arrived late and tired so we didn’t complain. We let the staff know during checkout. I hope they can look into it.

Partner

10/10

Exceptional

02 Oct 2025

Gregory

The room was great (JR suite) we got the package that came with breakfast each day, quite good but the same every day, which since I liked it was fine. Located a quick Uber to Roma Norte and Centro. Good location, great price, nice room.

Leisure Partner

10/10

Exceptional

26 Aug 2025

Karla

The hotel was very cute and convenient. The staff was very attentive. Would recommend and stay here again.

10/10

Exceptional

02 Jul 2025

JOSE CRUZ

We lived the service

10/10

Exceptional

26 Jun 2025

Mary

Loved it here! Would stay again

Leisure Partner

10/10

Exceptional

20 May 2025

Verified traveler

Don’t hesitate on Casa Prim

This was my first time staying in the area. Plenty of places to walk to nearby. The staff was attentive and the overall room experience was excellent. Highly recommend.

Friends_and_family Family

8/10

Excellent

17 Apr 2025

Sally-anne

Good value for money. Rooms a little quirky. Area was safe and walkable to the more upmarket areas. Hotel staff very helpful and friendly and everywhere super clean.

Leisure Friends

10/10

Exceptional

31 Mar 2025

Kasra

They cover the basics well: comfortable bed, clean bathroom and hot shower. Plus it’s in a convenient area.

8/10

Excellent

02 Mar 2025

Gavin

Nice location

Nice hotel great location. Rooftop was closed and the AC was difficult to get to work

Partner

6/10

Pleasant

10 Feb 2025

Jeffery

My biggest complaint with this hotel is that they claim to have \"Soundproof\" rooms and they are anything but. There is an open air bar 2 doors down that has a DJ and the music sounds like it is in the hotel. They moved me from one room to another and the second one was worse due to balconies facing the street side where the bar is. They finally did put me in a somewhat quiet room at the back of the hotel for the last 3 nights. The hotel is cute and the staff is nice but I'm a light sleeper and I specifically booked it because it was falsely advertised as having soundproof rooms. If you have no problem with constant noise then you would probably enjoy this place.

Leisure Self

10/10

Exceptional

11 Jan 2025

Marshel

Casa Prim

The hotel is in a perfect location. It is nice and quite. I loved the staff. Chef Davids food is excellent!

Self

8/10

Excellent

05 Jan 2025

Kimberly

We enjoyed our stay at Casa Prim. The location of our junior suite was a little strange- as it was not part of the main building and on the bottom floor of a building next door (want to say it was room 15, but could be wrong). There was half eaten candy in our room when we arrived, which was a bit off putting bc I like everything super clean- but other than that- the room was great. We got some tapas at the rooftop restaurant which weren't very good. Honestly, save yourself money and get street tacos instead. On the last day, the front desk allowed us a late check out as I had a migraine and needed to sleep it off. That was very much appreciated! Overall, we really liked the location as we could walk or take a quick/cheap uber to wherever we were going. The historic center was way to chaotic and crowded for us, so this was a nice, quiet safe location to come back to. I'd likely come back and make sure to reserve a junior sweet in the main building.

Leisure Partner

8/10

Excellent

30 Dec 2024

OMAR

Nice place

The location of this place is perfect many attractions close by.

Partner

10/10

Exceptional

27 Dec 2024

Karina

Excelente servicio. Todo el
staff muy atento. Existe una variedad de restaurantes que se pueden visitar. A menos de una cuadra se encuentra un restaurante familiar ‘La Huerta’ muy bonito servicio y excelente comida. Lo que necesiten comuniquenselo al staff y ellos con gusto los ayudaran. Por ultimo, el lugar esta central a varios lugares. En realidad es una location excelente.

Leisure Partner

4/10

Poor

14 Dec 2024

Manuel

Very antique nice-looking hotel, but rooms with no windows and no desks or tables. Internet poor. I had to pay additional for a room with a window (Premium Suite).
It has potential, but the rooms need better furniture and the windows lack, maybe an issue. Overall nice reception stall, nice antique looking, convenient location, but, rooms could use improvements.

Business_and_leisure Partner

10/10

Exceptional

08 Dec 2024

Nicolas

Really nice room we love everything about the hotel.

Leisure Partner

10/10

Exceptional

28 Nov 2024

Penelope

Very cute and chic!

10/10

Exceptional

20 Nov 2024

vanessa

Staff was very friendly and helpful; clean facilities. Be sure to enjoy breakfast and/or dinner at their rooftop restaurant. Chef David is fantastic!

Business Partner

10/10

Exceptional

18 Nov 2024

Alfredo

Beautiful grounds, spacious room with full amenities plus! Very friendly staff!

10/10

Exceptional

09 Nov 2024

Kenneth

Great Little Boutique Hotel

Lovely boutique hotel. Clean. Unique design and decor. Awesome staff. Will definitely stay again.

Partner

10/10

Exceptional

23 Oct 2024

Jacques

The rooftop restaurant Bartolomeo is Excellent for breakfast, lunch and dinner!

Partner

10/10

Exceptional

14 Oct 2024

Ana

A very cute boutique hotel, comfortable, clean and staff was friendly.

10/10

Exceptional

12 Oct 2024

JOHN

Loved it. Great location, beautiful property and room. I will definitely book it again.

Business Friends

10/10

Exceptional

10 Oct 2024

Jafeth

Every time I visit the Mexico City. I go directly to
casa prim. It is very private and I enjoy the VIP treatment they show us with every visit

Partner

10/10

Exceptional

04 Oct 2024

David

Great

10/10

Exceptional

21 Sep 2024

David

Great

6/10

Pleasant

15 Sep 2024

Shane

Room was very small and dark; no chairs or outside windows. I was billed for a \"junior suite\" yet the room I stayed in is shown on the website as a \"standard\" room. There was no clock or electrical outlets by the bed, so if you wanted to check your phone you have to get up and walk to the bathroom. The in-room safe didn't work (they eventually brought in a replacement). Very few staff spoke English so I had to us an app to communicate. They failed to restock coffee supplies despite my asking (and even then, no creamer). I wasn't a fan of the restaurant - very slow and very loud music. They changed the sheets *maybe* once in the 5 nights I stayed. I ended up not staying the full week that I had booked.

Self

10/10

Exceptional

23 Aug 2024

Jafeth

This place has been on repeat for me every time I travel to Mexico City. Best staff, very professional and courteous. And accommodating to all our needs. It’s a must stay for me!!

Leisure Partner

10/10

Exceptional

29 Jul 2024

Patryk

Comfortable and safe

Very happy with this hotel, room was comfortable and clean. Staff was kind and helpful. Breakfast wss good but very small portions, not enough and poor variety, though good quality.

Friends_and_family Friends

10/10

Exceptional

29 Jul 2024

Jafeth

Great place. Beautiful with a lovely staff.

Leisure Friends

8/10

Excellent

15 Jul 2024

Elsa

It was cute! We were very comfortable there. Unfortunately, the air conditioning broke but we survived lol

Leisure Partner

10/10

Exceptional

29 May 2024

Sharese

Beautiful boutique hotel! You can walk to almost anywhere in the centro historico. Very easy to get a car as well. Lovely staff, delicious restaurant, all you could want!

Leisure Friends

10/10

Exceptional

21 May 2024

Stephen

CDMX

Great staff, great chef, great restaurant, good location, comfortable bed, air conditioning great.

Partner

10/10

Exceptional

20 May 2024

Stephen

CDMX

Great staff, great restaurant, good location

Partner

10/10

Exceptional

26 Apr 2024

Jafeth

It’s was beautiful Stay. And the staff were so very helpful. I really love it here and highly recommend this location to any on traveling through Mexico City. They have bar and restaurant on the property as well as a small cafe. I loved it and highly recommend it. 10-10

Business_and_leisure Partner

8/10

Excellent

01 Apr 2024

Ana

Beautiful simple space with A/C and a narrow but very functional bathroom. Wish the room had a desk with a chair.

Self

8/10

Excellent

30 Mar 2024

Leslie

Attentive staff at all times, felt welcomed, and the rooms were pretty, and spacious. Old modernized building. I would stay here again b

Leisure Partner

10/10

Exceptional

04 Mar 2024

Adalberto

Great Sleep & Service

We stayed at Casa Prim for a business trip but would 100% return for a vacation. The hotel is in a great location and the staff is wonderful.

We were extremely tired from our business travels and they offered to buy us bath bombs at my favorite store since I was allergic to theirs.

The beds were amazingly comfortable.

We ended up liking the hotel so much we added a night to our stay to get a good nights rest.

The only negative comment was the restaurant. We went for dinner but there was only 1 chef and 1 waiter. It’s leased out so not technically a part of the hotel. The food wasn’t the best and over salted. Due to the short staff it took two hours for 2 appetizers and 2 entrees. For the price you can find much better in CDMX. The view and asthetic was nice and would recommend having drinks there.

Business

8/10

Excellent

02 Mar 2024

Rey

Great service from staff, excellent property would stay again

Leisure Partner

10/10

Exceptional

31 Jan 2024

Gerarda

The property was well appointed

Business_and_leisure Self

10/10

Exceptional

31 Dec 2023

Yarenzi

Great boutique property with nice, modern rooms in a great part of town, easily walkable to dining and shopping. Well decorated rooms, large bathrooms and trendy lobby add nice touches to a comfortable experience. Some rooms front to a busy, noisy street so expect a 6am wakeup call.

Leisure Family

6/10

Pleasant

27 Nov 2023

William

Very unique boutique hotel. Unfortunately the furniture in the rooms is a bit worn. The house keeping staff are oddly reluctantly to fill the shampoo and body wash containers in the showers. We stayed here twice on our visit in 2 different rooms and both were the same. Recommend trying to get a 3rd floor room as it gets a bit dark in the lower levels.

Leisure Partner

10/10

Exceptional

23 Nov 2023

Denise

Beautiful property, excellent and helpful staff.

Leisure Self

10/10

Exceptional

24 Oct 2023

Susan

Lovely staff, friendly and welcoming at all times.

Leisure Self

10/10

Exceptional

24 Oct 2023

Warren

Try it. You will be surprised.

Nice property. Older but well kept. Location is off the main strip but safe and very walkable. Rooftop bar is so chill. This is a hidden gem with a great staff. Very accommodating. I’ll be back here!

Business

10/10

Exceptional

17 Oct 2023

Paulette

Great location!

This was a great location!

We walked to the Zócalo and the Mercado off of Balderas.

only Uber'd from the airport, and to and from Foro Sol during our stay!

We spent our short 4 day stay walking along the neighborhood. We found a few dinner, late night and brunch spots nearby.

The desserts, especially the handmade icecream at the hotel rooftop bar made for a great nightcap!

Sundays, things around the neighborhood are either closed or open later.
It was good that we checked out on Sunday and headed to the airport by checkout time, it worked out!

Friends_and_family Family

10/10

Exceptional

20 Sep 2023

Samanta

Excellent customer service. Very clean room & comfy bed.

Business_and_leisure Partner

6/10

Pleasant

01 Sep 2023

Verified traveler

Nice design, good location, bad room positioning

The design of the hotel is very nice and it has a good location. My only complaint is that my room was directly on the ground level facing the street and also the doors of the room are basically in the lobby. You can hear any visitors coming in and out of the hotel from these rooms and you can hear all of the noise outside on the street. It's not very peaceful in that regard.

Business

10/10

Exceptional

12 Aug 2023

Gustavo

Excelente servicio

Muy buena ubicación, instalaciones nuevas y muy cómodas. Me parece una buena opción de hospedaje.

Friends_and_family Friends

10/10

Exceptional

06 Aug 2023

Yaritza

Excelente localización, el personal muy amable y el cuarto súper cómodo, lindo y limpio. El restaurante muy bueno, una buena opción para comer sin tener que salir del hotel. Recomendado, la Colonia Juarez tiene muchas cosas para disfrutar y el hotel queda cerca de todo.

Leisure Partner

10/10

Exceptional

01 Jun 2023

Gonzalo A

Loved the staff, they were extremely friendly. The hotel had some really nice detail which I appreciated. Beds were very nice and check in and check out went very smoothly. I would like to add that it would be nice if the keys could be touch less since a key could get a little frustrating to carry around although I say it from being a person who seeks convenience. It’s not a big issue at all, just a recommendation. I still loved staying at Casa Prim.

Business_and_leisure Friends

10/10

Exceptional

11 May 2023

Carolyn

I loved this hotel! We stayed for 3 nights in May 2023. We had never been to Mexico City before, but so glad we went and got to experience it. We wanted to stay around Roma Norte area. The service at the hotel was excellent, and the hotel was so pretty. I was staying by myself in a room, and as a female I felt safe while staying there. All staff was very friendly and attentive. One person in particular stood out. His name was Francisco. He made us feel at home, his English speaking skills were amazing, and he even recommended certain places to get food and how/where to use the bus. Thank you so much for making our stay comfortable and welcome!

Leisure Family

10/10

Exceptional

12 Mar 2023

Antonio

The staff was amazing! Friendly, helpful, courteous and efficient. If you are visiting CDMX this is the place to stay! Quiet, comfortable, trendy and, at a great price. When I come back to CDMX I will definitely will stay her again!

Business_and_leisure Self

10/10

Exceptional

07 Mar 2023

Robert

Great hotel

We stayed 5 nights. The hotel is very comfortable with great beds and pillows. The bathroom was nicely engineered and had a hair dryer. The staff was very courteous and helpful. It was easy to get to our destinations with Uber. The neighborhood is safe with bars, restaurants, and stores close by. I would recommend this hotel.

Partner

10/10

Exceptional

02 Mar 2023

Eduardo

Amazing reception and hospitality thank you Hector!

6/10

Pleasant

13 Oct 2022

Verified traveler

Sleepless in Mexico City

I asked for a quiet room but I’m not sure this exists at this hotel. We spent 5 nights in a room off to the side of the building. Every time people went up and down the stairs it was very, very loud. Also the noise from the next door cafe kept us from napping in the afternoon from the noise. On Friday and Saturday the rooftop bar added to the noise at night. Due to this I would not return here. Yes the bed is comfortable but what’s the point if you can’t sleep? I would add that on the first day we hard large, luxurious towels. On our 3rd day we left them on the floor to be changed. After our long day out we returned to find no towels. The front desk said no more towels until tomorrow. He did however, after me begging, bring us 2 small towels which were never replaced again for the original luxurious version. Spend your money elsewhere.

Partner

10/10

Exceptional

24 Jun 2022

David

Stay Here! It’s better than anything you’ll find!

Stayed here for the week of my wedding along with 80% of my guests and Wow!!!! The staff and hotel was amazing. Roberto (cleaning supervisor) went above and beyond to make sure every single one of us was taken care of. Emmanuel (doorman) even went to get me medicine when I got sick!! Truly felt like I was home and getting take care of by family. I won’t be staying anywhere else when I visit Mexico City, which is at least once a year. The chef was also incredibly accommodating and made me special meals when my stomach could no longer handle the street tacos and endless mezcal.

Friends_and_family Family

6/10

Pleasant

21 Jun 2022

Jenrry G

It was a very quite place. If you need a place only to sleep this place is great!

Leisure Partner

8/10

Excellent

13 Jun 2022

Gustavo

Great boutique hotel for CDMX escape, its walking distance to a lot of trendy areas but just outside enough to be a good value. The rooms are small but functional, good size bathroom and shower. Very friendly staff and and \"on prem\" coffee shop that is legit.

Rooms had blackout drapes and its super quiet.... great for sleeping in late.

Leisure Friends

10/10

Exceptional

19 Mar 2022

Shiereen

Casa Prim is an A hotel. It’s perfectly located in Juarez with very close walking distance to the surrounding boroughs, but you don’t have to walk too far to find amazing restaurants and speakeasy bars.

The restaurant on-site is highly recommend. The chef is top quality and he’s always on-site to greet you. The bar also serves great cocktails and have talented bartenders to make cocktails per request. In addition The restaurant is on the rooftop of the hotel so it A very nice ambience.

The staff were amazing every day. Our room was located on the first floor and we didn’t hear any commotion or disturbance during our stay. The concierge team were very knowledgeable on tours and things to do in the neighborhood. Although they don’t have a spot on site, they can make accommodations for a masseuse to come to your room.

Leisure Partner

4/10

Poor

11 Oct 2021

Timothy John

No Suite, just very small rooms they call suites.

I am always looking for nice boutique hotel and the pictures of Casa Prim looked very nice. But here are the problems, the area is nasty, 1 nice restaurant and lots and lots of shops selling tires. Garbage everywhere and homeless people making sleeping shelters. Also, if you describe the room as a “suite” we imaging a certain size, when you call it a “master suite” I would imagine something spectacular. My Master Suite was tiny, the add says 300 sq ft but since 40% is bathroom your left with a 10 x 10 room. The bed barely fit. No desk, no chair, nowhere to work, in my opinion the name is completely deceiving. Sadly I prepaid but decided I couldn’t do what I needed so left and lost 1 night I had paid for. The restaurant is hit and miss, I had breakfast and it was ok, dinner however was a different story, the started was brilliant but my steak was inedible and had to be sent back. I was not offered and vip benefits at all, for me this was a total waste of time and money. The room is NOT a suite it’s a very small normal room, that’s it !

Business

8/10

Excellent

05 Jan 2020

Tomas

The hotel is beautiful but some rooms don't have windows and the breakfast starts only after 8am, so we've missed it :/

Friends_and_family Family

8/10

Excellent

30 Sep 2019

Verified traveler

Rather fancy hotel, nice, natural cosmetics and very comfortable beds and pillows. To my knowledge, most rooms do not have a window so it is AC all the time. Tasty, quality Mexican breakfast and freshly squeezed juices. Very helpful staff.

Partner

10/10

Exceptional

22 Jul 2019

David

Excellent stay in Casa Prim Hotel

Very beautiful hotel, decorated with style. The service was excellent, nice rooftop.

Partner

10/10

Exceptional

21 Jul 2019

Verified traveler

Very clean and great service. Staff was great, room was clean, good restaurant, and a 10 min Uber ride to the main attractions.

Leisure Partner

10/10

Exceptional

20 Jun 2019

Verified traveler

The hotel is small but has everything you need to feel at home. The room was amazing, food was amazing as well, and the staff is beyond nice. It’s close to main attractions, shops, malls, safe to walk around.

Leisure Self

10/10

Exceptional

01 Jun 2019

Verified traveler

Gem in the city

Great service, staff was incredible. Great location, rooftop bar and the food was outstanding!

Partner

10/10

Exceptional

30 Apr 2019

Emily

Marvelous Hotel

Fantastic hotel, extremely comfortable with thoughtful and luxurious touches like eco-friendly carafe of filtered water refilled daily, many types of pillows, free room service breakfast. Amazing air conditioning, friendly staff. Can't wait to stay again!

10/10

Exceptional

29 Apr 2019

Habib

No matter what I say, Casa Prim Hotel is a hidden gem of Mexico city. 5 stars service from hotel staff and comfort of room is like an air of Oasis. Room comes with all features needed, HDTV, WiFi, light control, etc. Continental breakfast surpass my expectation. I have stayed at many 5 stars hotel and this hotel truly stands out in many ways. Thank you to Casa Prim staff and management for top notch service and standing to there to core values of hospitality.

Muchas Gracias

Leisure Self

10/10

Exceptional

13 Apr 2019

Margaret

Outstanding

Quality throughout, from the tasteful, comfortable rooms to the amazing food in the rooftop restaurant and bar. Boutique hotel, attentive service, would return again and again. A refreshing change from the large corporate hotels.

Partner

10/10

Exceptional

06 Apr 2019

Marta

Hidden gem. Looks ok from the outside but rooms are very modern and comfortable.Surprised by how nice it is.

10/10

Exceptional

27 Mar 2019

Verified traveler

We checked in at 5am and everything was quick, fast and wonderful. The hotel has been my favorite is México City.

Leisure Partner

10/10

Exceptional

28 Feb 2019

Verified traveler

Wonderful stay!

Wonderful service, clean and modern hotel, great food in restaurant, and great location.

Partner

10/10

Exceptional

12 Feb 2019

Rebeca

Weekend Birthday Trip

Great location! From the exterior, you can barely tell it is a hotel. Once you enter, you will see the hotel beautifully decorated, only 3 floors. A combination of modern and eclectic. Staff were very friendly. The room was always made and very clean. The breakfast that was included was great! You get to choose from many different options on the menu and all were delicious! We would definitely come back!!

Partner

10/10

Exceptional

03 Feb 2019

Bruce

The location was perfect for walking to museums, tourist sights and restaurants. The staff was friendly and extremely helpful. Casa Prim is one of the cleanest hotels we've ever been to and the restaurant food & service was superb. Chef David is world class!

Leisure Partner

10/10

Exceptional

31 Jan 2019

Verified traveler

Absolutely amazing and the personal was just incredible. We didn’t need to ask for anything. They were able to read our minds. Polo was just absolutely wonderful. Would definitely stay there again.

Business_and_leisure Partner

8/10

Excellent

31 Jan 2019

Maggie

Great location but located on busy street, very loud.

Leisure Family

8/10

Excellent

31 Dec 2018

Verified traveler

The hotel is nice, centrally located, and quiet. The staff are courteous.

Leisure Partner

10/10

Exceptional

30 Nov 2018

Verified traveler

The Hotel has an excellent Location.
The rooms are very clean, great xl towels,TV has SKy service with many channels available and many USB inlet to charge all your electronic devices.

Breakfast was included and it was delicious.

The hotel has a very friendly staff.

Great price.

Leisure Partner