Name: Regente
Address: Paris 9, Ciudad De Mexico, 6030, MX

8/10

Excellent

07 Jan 2026

ADRIAN

El hotel es perfecto para estancia cortas, las habitaciones son algo pequeñas, muy limpias y excelente servicio de limpieza diario.
La ubicación es muy adecuada para desplazarse en transporte privado o público. La zona en general es segura, más aun por estar cerca de entidades públicas que cuentan con seguridad las 24 horas.
El hotel no cuenta con muchas amenidades (solamente un pequeño gimnasio), el desayuno es algo más que el de tipo continental, se puede catalogar como básico.
El restaurante del hotel es una excelente opción precio/calidad para almorzar/cenar tranquilamente.

Business_and_leisure Family

10/10

Exceptional

04 Jan 2026

mansur

The staff was incredibly friendly and helpful even during a very stressful situation that occurred during my stay. I am grateful. I highly recommend Regente for anyone who likes being close to transit and loves walking.

Self

10/10

Exceptional

09 Dec 2025

Felipe

Love it

Leisure Friends

10/10

Exceptional

09 Dec 2025

Felipe Daniel

Me encanto todo perfecto

Leisure Friends

2/10

Poor

01 Nov 2025

Cristian

The hotel is acceptable overall, but there are several issues that need to be mentioned:
1. Our room was not properly cleaned. Specifically, we found what appeared to be bodily fluids on the bed sheets, which is completely unacceptable in terms of hygiene and housekeeping standards.
2. We had $200 USD in cash stolen from our room.
3. When we reported the theft to the staff, the response was unprofessional and dismissive. Instead of addressing the situation, we were simply asked why we did not use the safe, as if the responsibility were ours rather than ensuring secure conditions in the hotel.

Leisure Friends

10/10

Exceptional

27 Oct 2025

LUIS

Good place and location

10/10

Exceptional

08 Aug 2025

Rosario

Walking area every where

Leisure Family

10/10

Exceptional

18 Jul 2025

Ana

I always stay here when i’m in the city and it’s alright for the price. However, this time the shower and the T.V. didn’t work very well i gotta say.

Friends_and_family Family

10/10

Exceptional

11 Jun 2025

Wendy P

Mi familia y yo tuvimos unos días muy bonitos y confortables en el hotel Regente todo muy limpio y amables personas espero volver a la Ciudad de México pronto.

Leisure Family

10/10

Exceptional

27 Apr 2025

Jose

NA

8/10

Excellent

09 Dec 2024

Miguel

Good

6/10

Pleasant

21 Jun 2024

Asencion

The clerk did some rude comments to me the day I was leaving the hotel.

8/10

Excellent

11 Feb 2024

Krzysztof

Good locations.

Leisure Family

8/10

Excellent

08 Dec 2023

Luis

Nice location

10/10

Exceptional

10 Oct 2023

david

Excellent

Business_and_leisure Family

8/10

Excellent

22 Sep 2023

Julius

1. External painting of the Name of the Hotel is faded.
2. A bit expensive
3. Change the SOAP

Other things are good. Clean Hotel, Good food. Good Chefs

2/10

Poor

20 Jul 2023

Shubham

Do Not Opt for this Hotel

The stay was terrible, the Internet service is really bad and nobody would reply you at the help desk even if you go and tell them about it personally.

The AC of the rooms itself starts and itself goes off. Nobody to listen to your complaints.

Business

10/10

Exceptional

20 Mar 2023

Anachronic

I only traveled for an overnight stay and I was pleased with the cost taking into account I booked a room for three less than 24 hours prior. Since I stayed there for an event, I came back to the hotel around 5am to get some sleep and the area was safe. The only thing I didn't like was the fact that the maids cleaning adjacent rooms were way too noisy at 8am and one of them was singing loudly next door while she had her tv on. Other than that, everything else was fine. I may add that check out is at 1pm and I was able to find a taco stand less than half a block away. Exiting the hotel and heading towards the left across the street you'll find a stand selling tacos de carnitas, which is pork deeply fried in lard. Not the best maybe, but not bad at all. The bellboy is as friendly as could be and has is very familiar with the area in case you need his assistance. The front desk staff are friendly too and they do not discriminate against you because of the color of your skin as it's the case at other places. Hot water at all times. Nice distribution of the rooms and they offer a safe in your room. All you have to do is request it at the front desk. They have a bar and a restaurant but I didn't visit them.

Leisure Family

2/10

Poor

10 Nov 2022

Jose

The room was very small. I dont feel good and had a stress time.

10/10

Exceptional

19 Aug 2022

Basti A

The best stay, delicious food & excellent service

Excellent customer service, excellent food variety and service.

Business

8/10

Excellent

03 Mar 2022

JAN WOJCIECH

Everything was ok

Leisure Friends

10/10

Exceptional

02 Nov 2021

Bruno

1 Noite

Quarto colorido, design bacana. Cama confortável. Senti falta de tomadas próximo da cama.

Partner

2/10

Poor

03 Nov 2019

Verified traveler

Really? No irons in any decent hotel??? This is beyond ridiculous. Regardless what time you arrive, (8pm local tome) you should not be welcome with a sour face and not even having access to warm water nor accessibility to iron your clothes prior to going out. I’m astonished in a negative way of this hotel’s lack of hospitality. If y’all get didn’t want to deal with people they could have invested in an outer space business instead.

Friends_and_family Family

2/10

Poor

16 Sep 2019

Verified traveler

The beds at this hotel were the most uncomfortable beds we have slept on. It was like sleeping on rocks. The staff was rude and didn’t have manners. The food in the hotel was horrible and expensive like they really over charge us. Besides paying an extra $120 American dollars to upgrade to a room with a little more space. The staff kept knocking on our door to offer us tours, etc like they are not supposed to do that we even had one of the tour guys call our room from the reception. They have no strict policies whatsoever on this kind of behavior. At the end I wasn’t notify that checkout time was at1:00pm and not 11:00am. Had to wait in the lobby for 3 hours for my transportation to the airport because they had the audacity to say I couldn’t return to the room until 1:00pm because they had already strip down the room to clean it. Overall it was a terrible experience and I would not recommend to any one or stay in this hotel ever again.

Friends_and_family Family

8/10

Excellent

27 Nov 2018

Eliam

The hotel was pretty, and in a good location. Concierge Alrnardo was great! He was attentive and responsive to our needs. On the other side the front desk and the restaurant staff were rude, and blunt.

Family

4/10

Poor

13 Aug 2018

Melissa

Wifi was really really slow and the signal was weak in many rooms, we had to change rooms since there was a huge leak in the bathroom, bedsheets had yellow stains

8/10

Excellent

04 Apr 2018

Verified traveler

Richardo Front Desk Man..Outsranding!

Richardo the front desk man was incredible ..Very personal helpful and kind person..He helped me with anything I needed from directions to places and anything I needed to my my stay confortable..Thank You Richardo for everything.

8/10

Excellent

27 Feb 2017

Michael

Mexico City Pilgrimage

We were in Mexico City on a Pilgrimage to the Shrine of Our Lady of Guadalupe so we were not looking for a fancy resort hotel. Some of the reviews we read left me expecting very little but I was pleasantly surprised. We found this hotel to be much nicer than we expected. Staff were jumping to meet our needs and we found then really willing to do whatever they could you make our stay pleasant. The rooms were of adequate size and we found that the housekeeping was very good and the rooms were clean. We found the restaurant very good as well as the breakfast buffet. I would not hesitate to stay at this hotel on future pilgrimages to the Basilica.

10/10

Exceptional

21 Mar 2016

Susana

Great experience at Mexico.

The hotel is excellent. It was clean and the room was big and comfortable. We were 3 of us and we did not have any problem there. The staff is very helpful and friendly. They have free computers. The buffet breakfast was great.

6/10

Pleasant

02 Nov 2015

Verified traveler

Needs renovation

The restaurant food needs an upgrade and the interior major redo.
The street carriage food outside is splendid.
The wifi is practically useless. The rooms are very clean, but the bathrooms need a major redo. Lobby Front desk counter - god sakes replace that its worn out! Overall very friendly staff and clean rooms, beds need a topper/padding though.

6/10

Pleasant

19 Jul 2015

Edgar B

Good and close to the us consulate

Cheap and acceptable.
I just reserved on the last minute for ine night, but I could stay there more.

6/10

Pleasant

26 Feb 2015

Rudy

good breakfast ,lots of hot water

Stayed 6 nights, like the location, not a north American tourist hotel. Lots of French and Italian tour groups. Basic clean room, good shower, good breakfast, good price.
A bit loud on Saturday night, as everywhere else.

Partner

4/10

Poor

10 Aug 2013

Bill

Good location but ....

The hotel has a nice lobb, good location and good staff but the rooms are small and outdated. The airconditioning doesnt work very well, the wifi internet worked about 5 minutes a day and the toilett left things to be desired.

It is not a bad hotel, however it does not live up to the price or the standard promised. There are other better hotels in the same price bracket

10/10

Exceptional

31 Jul 2013

Verified traveler

Nice hotel close to main avenues and places

Excellent service from hotel staff. They are always willing to help you in any way. One recepcionist even gave me her aspirines for my fever.

8/10

Excellent

26 Mar 2013

Verified traveler

Good, Mexican business class hotel

This is a Mexican business class hotel. It is not the same as a US business class hotel. It also caters heavily to foreign tourists, mostly from Europe and Asia. The restaurant is good, the people are friendly. If you speak Spanish, you'll have a fine time here.

6/10

Pleasant

10 Dec 2012

Joe

A place to sleep OK, don't expect more

Some basic things like - An Iron - were missing. I was amazed the entire hotel did not have even a single iron. They offer laundry service however during the day.
Internet - during booking I called and inquired if there was WIFI on the rooms and was assured it worked well. However, the signal was very low or off at most of the times. I never manged to connect through a mobile device. Only managed on a laptop that would disconnect very often. I reported the matter however nothing was done.

Family

2/10

Poor

16 Jun 2012

mike zaou

very bad experience with this hotel

for the price i expect better service the front desk is the most bad one
twice did it to me they don´t have my booking and they came to my room and open it because they did nit see my booking well never again and i don´t advice any one to stay there

10/10

Exceptional

10 Apr 2012

Verified traveler

calm stay in capital

Good hotel. About 15-20 walk to metro stations (Cuauhtemoc, Insurgentes or Revolución), but right next to Metrobús station Reforma, so very easy to get to.

8/10

Excellent

05 May 2010

Verified traveler

Under Construction

The Regente is a decent hotel. I've been staying there for years, but it's under construction till the end of 2010.

10/10

Exceptional

12 Jul 2026

Rafael

El personal 10/10. El desayuno muy bien. La ubicación es muy buena también

Self

6/10

Pleasant

01 Jun 2026

JOSE

Una vez guardado el vehículo, es complicado acceder a él.

Self

8/10

Excellent

27 May 2026

adriana

Habitación muy limpia, personal muy atento, wifi en buena señal, muy bien ubicado para mis necesidades

Partner

8/10

Excellent

24 Apr 2026

Ricardo

Mi cuarto no funciono el AC el primer dia pero me enviaron un ventilador y el segundo dia lo repararon ropa de cama susia cabellos personal ecxelente trato linpieza 8

Self

4/10

Poor

17 Mar 2026

Carolina

No funciona el aire acondicionado, me prestaron un ventilador. No tienen plancha en las habitaciones, solo servicio de planchado.
En el restaurante la comida no esta fresca, es de dias anteriores.

Self

10/10

Exceptional

06 Mar 2026

Abiel

Me gusta mucho el hotel, esta en buen estado, esta vez me toco una habitación un poco más chica pero contaba con todo lo necesario, la cama esta bien, es firme pero no de esas que lastiman, la zona es muy segura y en las mañanas/tardes hay puestos de comida

Partner

10/10

Exceptional

03 Mar 2026

MIGUEL ANGEL

Había dejado el teléfono olvidado mi madre y ellos bajaron rápidamente a entregarlo habla muy bien de ellos 100% recomendados

10/10

Exceptional

19 Feb 2026

Michelle

Personal muy amable

10/10

Exceptional

18 Feb 2026

Raymundo

Instalaciones y el personal muy amable siempre

10/10

Exceptional

17 Feb 2026

Raymundo

Excelente servicio, instalaciones y alrededores. Ya nos hemos hospedado ahí más de 5 veces y siempre regresamos, muy recomendable!!!

Partner

10/10

Exceptional

29 Dec 2025

Josette Fernanda

Muy atentos todos

10/10

Exceptional

22 Dec 2025

José Luis

Excelente ubicación, y limpias las instalaciones.

10/10

Exceptional

01 Dec 2025

blue abraham

MUY BIEN

Business Self

10/10

Exceptional

20 Nov 2025

MexatlyPaulina

Limpieza muy bien. Sólo faltaron toallas. Me encantó el servicio de tener hielo 🍧. El personal super atento.

Leisure Family

4/10

Poor

18 Nov 2025

Manuel

Tuve problemas con el colchón.almohadas y la regadera del baño que tenia sarro y no salía bien el agua.Lo reporté pero no hubo cambios

Business Self

10/10

Exceptional

16 Nov 2025

Fernanda

es una muy buena opción para quedarse cerca de reforma, la calle es muy tranquila y el personal es súper amable.

Leisure Family

10/10

Exceptional

03 Nov 2025

Gael

El personal fue amable, el mozo daba muy buena atención al cliente, nos sugería lugares que visitar y era muy atento en todo momento

Leisure Friends

10/10

Exceptional

01 Nov 2025

Joel Jorge

Lugar limpio y cómodo, Personal amable y explicaciones claras

Leisure Friends

8/10

Excellent

28 Oct 2025

Lesly

Nos hospedamos tres noches aquí, la habitación siempre estuvo limpia, el personal muy atento y está muy céntrico. El precio es bueno para lo que ofrece el hotel.

Partner

8/10

Excellent

20 Oct 2025

JAIME

La Srta que nos atendió en recepción muy amable y atenta

Business_and_leisure Family

10/10

Exceptional

27 Sep 2025

Eduardo

Muy bien ubicado atrás del Senado y cerca de col Juárez enfrente hay Tiendita abarrotes, tiene maquina de hielo en el pasillo, estacionamiento muy pequeño sólo Valet

Partner

8/10

Excellent

09 Jul 2025

Alejandra

Muy buena ubicación y atención del personal.
Hay que prever que no hay plancha en el hotel, tienes que solicitar el servicio de planchado con anticipación.

Friends_and_family Friends

10/10

Exceptional

04 Jul 2025

Julio C

todo excelente gracias por ello

Leisure Friends

8/10

Excellent

10 May 2025

osvaldo

.

10/10

Exceptional

07 May 2025

Rodolfo

Un lugar ideal en relación al costo

Es un hotel cercano a varios lugares de interés, el personal muy amable y flexible, dispuesto a apoyarte en cualquier momento y situación, un lugar seguro, por un precio razonable limpieza diaria, comida con un buen sabor, opción de desayuno buffet, cuentan con un excelente servicio de planchado y destacable el personal de recepción

Partner

10/10

Exceptional

21 Apr 2025

Mario

Instalación Remodelada

10/10

Exceptional

11 Apr 2025

MARIA

EN GENERAL TODO ESTUVO ACORDE A LO QUE BUSCABA Y QUEDE SATISFECHA DEL SERVICIO
EXCELENTE UBICACION DEL LUGAR

Partner

10/10

Exceptional

30 Mar 2025

Klaudio

Accesible para el objetivo de mi viaje por la cercanía de mi destino

Business Self

8/10

Excellent

24 Mar 2025

Rodolfo

Excelente ubicación y atención

Una estadía normal, con una excelente atención del personal y el lugar pequeño pero acogedor se sentía un lugar seguro y cercano a todo del monumento a la revolución

Partner

4/10

Poor

17 Mar 2025

JORGE ANGEL

MAL OLOR EN LA HABITACIÓN

10/10

Exceptional

09 Feb 2025

ARACELI

El hotel es muy cómodo y limpio, las camas en buen estado, el personal muy amable

10/10

Exceptional

15 Dec 2024

GILDARDO

Recomendable

10/10

Exceptional

13 Nov 2024

Elia

Muy amables

Business_and_leisure Family_with_children

10/10

Exceptional

05 Nov 2024

Erick

Excelente propiedad con cercanía a lugares de interés

Leisure Family_with_children

10/10

Exceptional

26 Oct 2024

Valerie

Amables al recibirnos, muy cerca de Reforma

Business_and_leisure Partner

10/10

Exceptional

28 Sep 2024

Erik

Excelente ubicación y servicio

10/10

Exceptional

24 Sep 2024

Verified traveler

La televisión dejo que desear y que no hubiera conexión eléctrica junto a la cama no me gustó, fuera de eso todo bien

Self

6/10

Pleasant

22 Sep 2024

Zalia

Reportamos el aire acondicionado e hicieron caso omiso. Aventaba el aire caliente. El cuarto parecía sauna y si lo apagábamos, igual se sentía calor. Ajeno a esto, la experiencia es promedio.

Leisure Friends

10/10

Exceptional

21 Sep 2024

Juan Antonio

Lo que más me gustó fue la atención de la recepción.

Friends

10/10

Exceptional

15 Sep 2024

Mariela edith

Excelente ubicacion y trato amable

Leisure Partner

10/10

Exceptional

07 Sep 2024

ARMANDO

Excelente servicio

10/10

Exceptional

27 Jul 2024

Juan Antonio

Personal muy amable en la recepción. Instalaciones excelentes.

Business_and_leisure

8/10

Excellent

08 Jun 2024

Jose

Esta limpio

Leisure Partner

8/10

Excellent

29 Apr 2024

Hector

Todo bien solo el estacionamiento no es adecuado para el tipo de propiedad, caben maximo 8 autos y eso muy apretados, no tienen convenio con estacionamientos cercanos

Leisure Family

8/10

Excellent

28 Apr 2024

Yesenia

En general bien. No tienen plancha y el servicio de planchado sólo es por ciertas horas, oara mí algo importante, lo cual resultó decepcionante.

Friends_and_family Friends

8/10

Excellent

01 Apr 2024

Monserrat

Tiene muy buena ubicación, fácil acceso

10/10

Exceptional

23 Mar 2024

Luis Eduardo Chapas

Excelentes condiciones

8/10

Excellent

09 Mar 2024

Rodolfo

Todo bien

Leisure

10/10

Exceptional

03 Mar 2024

Edward

Lo recomiendo sin duda

Business_and_leisure Family

8/10

Excellent

03 Feb 2024

Eduardo Antonio

Muy buen lugar. En general muy tranquilo solo se escuchan voces del personal en ocasiones

Leisure Partner

10/10

Exceptional

07 Jan 2024

Oswaldo

La atención de todo el personal fue excepcional, los precios de la habitación con desayuno incluido son muy buenos y el sabor de la comida es excelente, y mención honorífica para su personal porque la atención que brinda es buenísima.
Regresaré sin problema

Leisure Family_with_children

8/10

Excellent

04 Nov 2023

Angel

A

10/10

Exceptional

30 Oct 2023

rosa isela

Todo muy bien, personal, muy amable, muy limpio y seguro y cerca de lugares turísticos y mucha transportación

Leisure Family