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8.8/10Excellent1,003 Reviews
Cleanliness9.4/10 9.4
Service8.8/10 8.8
Comfort8.6/10 8.6
Condition8.8/10 8.8
Amenities8.6/10 8.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Plaza Revolucion
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at RESTAURANTE, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours).
Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:30 AM and on weekends from 7:30 AM to noon for a fee. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Make yourself at home in one of the 85 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water. Distances are displayed to the nearest 0. 1 mile and kilometer.
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Located in Mexico City (Reforma), Hotel Plaza Revolución is within a 15-minute walk of Alameda Central and Palacio de Bellas Artes. This hotel is 1.6 mi (2.6 km) from Angel of Independence Monument and 2 mi (3.3 km) from Zócalo. Stay in one of 85 guestrooms featuring flat-screen televisions.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Free valet parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Check-in and check-out
Check-in from
3:00 PM
Check-in until
6:00 AM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
No elevators
Noise-free rooms not guaranteed
Professional property host/manager
Pets not allowed
Important information
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
-
Minimal age
18
-
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 65 to 200 for adults, and MXN 65 to 200 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Paseo de la Reforma
0.2 km / 0.1 mi
Monument to the Revolution
0.5 km / 0.3 mi
Alameda Central
0.6 km / 0.4 mi
Avenida Insurgentes
0.7 km / 0.4 mi
Teatro Metropólitan
0.7 km / 0.4 mi
Mercado de Artesanías La Cuidadela
0.8 km / 0.5 mi
Senate of the Republic
1 km / 0.6 mi
Palacio de Bellas Artes
1.1 km / 0.7 mi
Madero Street
1.2 km / 0.7 mi
Torre Latinoamericana
1.2 km / 0.8 mi
Forum Buenavista
1.4 km / 0.9 mi
Plaza Garibaldi
1.6 km / 1 mi
Reforma 222
1.6 km / 1 mi
Arena México
1.7 km / 1.1 mi
Zócalo
2.2 km / 1.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1956
- Total number of rooms: 85
- Number of floors (main building): 1
- Single rooms: 65
- Double rooms: 15
- hotel
- American Express
- MasterCard
- Visa
- Visa Electrón
- City centre
- Bus/Train station
Show 33 more facilities & services
- Nearest Bus / Metro Stop
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Room service
- Laundry service
- Launderette
- Bellboy service
- Hotel safe
- Cloakroom
- Lift access
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Smoking area
- Banquet hall
- Meeting room
- Business centre
- TV lounge
- Breakfast
- À la carte lunch
- Set menu lunch
- À la carte dinner
- Set menu dinner
- Special dietary options
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
B2
Breakfast For Two Guests
This meal plan may be available depending on the selected room/rate.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaza Revolucion
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaza Revolucion
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaza Revolucion
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN TWO BEDSTWIN • TWO BEDSTWN.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaza Revolucion
TWIN TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TWN.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaza Revolucion
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE QUEEN SIZE BEDSINGLE • QUEEN SIZE BEDSGL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaza Revolucion
SINGLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SGL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaza Revolucion
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Bed in dormitory CAPACITY 2Bed in dormitory • CAPACITY 2BED.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- Bed in dormitory
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaza Revolucion
Bed in dormitory CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- Bed in dormitory
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: BED.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaza Revolucion
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room GRANDRoom • GRANDROO.GD
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GRAND
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaza Revolucion
Room GRAND
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GRAND
Adult and child limits apply within the room's total guest limit.
Room code: ROO.GD
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room CAPACITY 2Room • CAPACITY 2ROO.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaza Revolucion
Room CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: ROO.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaza Revolucion
DOUBLE KING SIZE BED
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO BEDSDOUBLE • TWO BEDS • 1 Bedroom • 5 m²DBL.2B
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaza Revolucion
DOUBLE TWO BEDS
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2B
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaza Revolucion
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaza Revolucion
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaza Revolucion
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Plaza Revolucion
100
reviews shown
Raphael
OK
Jennifer
Ok stay staff were not helpful
Olga F
Ac never worked , took one day to give us another room , same problem and the ac made some weird noises throughout the night making impossible to sleep
Augusto
My only complaint was the bed was really uncomfortable
Jose
Clean and centrally located. Staff was nice and there was security at night to make you feel sale.
Great tacos across the street too!
Great tacos across the street too!
Yorby
Cozy hotel and well located. The only thing is that there was not a mini fridge, but not a big deal. Thanks for the stay!!
Sarahi
Todo muy bien el personal muy amable
Jose
love the location service is great
Verified traveler
Muy buena ubicación, cerca del centro histórico. Cerca hay un Oxxo y varias taquerias y terrazas.
MARIA
La zona es muy céntrica y segura
Rita
Todo bien pero no me gusta los platos donde sirven el desayuno
Shreenivas Dhruva
Good rooms good hotel but basic breakfast
Rodolfo
No lo recomiendo. Había utilizado este hotel algunos años atrás y me había gustado sin embargo me di la sorpresa que el hotel está muy descuidado, el baño tenía un fuerte olor a cloaca.
El aire acondicionado de la habitación sonaba muy fuerte, cuando pedí que me cambiaran de habitación me dijeron que no, que esos aires son muy viejos y que suenan, que si me molestaba el sonido que lo apagara
El aire acondicionado de la habitación sonaba muy fuerte, cuando pedí que me cambiaran de habitación me dijeron que no, que esos aires son muy viejos y que suenan, que si me molestaba el sonido que lo apagara
Stephen
Nice enough place but there was no air conditioning in our room our first night. They accommodated us by changing our room our second night. Our new room was cool enough but had to internet service. They comped our breakfast for the trouble but it wasn’t very good. A very dry and tasteless omelette. I rarely write a bad review, We won’t be returning.
Oscar
The Property is very clean and this place is very quiet. I have been here many times it’s one of my favorites hotels to stay when I visited Mexico City.
Masresha
Front desks
Andre
Great hotel just minutes from many of the sights! Beautiful rooms!
Aldo
todoo perfecto, el 5 estrellas se lo llevo el botones/ guardia a las 3:00 am nos consiguio taxis despues de que nuestro transporte programado nos cancelara de ultimo minuto
el lugar esta perfecto, limpio todo mundo amable y cerca de todo, el area super segura
1000000 recomendado
el lugar esta perfecto, limpio todo mundo amable y cerca de todo, el area super segura
1000000 recomendado
Carlos
Tal cual las fotografías
Blanca Estela
The room was clean
The Staff was very friendly
The room was very quiet
The Staff was very friendly
The room was very quiet
Mario
They say it includes breakfast, but in reality, they only give you a small cup of coffee and a small portion of fruit. If you want a proper breakfast with protein, you have to pay extra, and the portions are very small and the menu is very limited.
GUSTAVO
UBICACIÓN CÉNTRICA
Erick
great staff perfect area
Marcos
AC unit loud noise.
Carlos
yes
Benjamin
This was a great value. The room had everything I needed. The bed comfortable, and the shower was wonderful. The staff was more than accommodating and super friendly. It was in a really good, centrally located area.
Mary Generose
The room is clean and staff are helpful but the amenities are not good. For example our hotel room keeps on locking us out every time we have to come back and use our key card is not working. At one point our air conditioning was not working as well they had to lend us electric fans. Also they have fixed it the following day but it was too noisy. But, the location itself is good and near landmarks at centro historico.
ADRIAN
A lot of shops nearby. The staff very friendly. The room is very noisy, it sounds like an ac unit is making loud noises the whole time. They did not change the towels during our stay.
Patricia
Great location, a lot of transportation options to move around the city.
Magaly
Staff needs to be more attentive to guests. Specially front desk
Catalina
All staff members were professional, knowledgeable, welcoming, a very helpful.
Dutches
Great stay
Ana
Servicio, comodidad, céntrico
Gleydis
Ubicación céntrica, buen desayuno. Personal muy atento.
Irene
Everything was spotless and great staff. Nice that they also always had water available and even a basket of apples late at night.
Olga
Yes everything was very good!
Jhonatan Salvador
Horrible experiencia - me he quedado antes en este hotel y todo había sido una experiencia muy amena, pero esta vez fue un asco de servicio.
1. El wifi no funcionaba correctamente
2. La persona que atiende el garage se enojó porque lo \"despertamos\" para abrirnos y poder estacionar el coche
3. No nos dejaron toallas después de la limpieza del cuarto y recepción en vez de ayudar con el tema nos cuestionó e indirectamente sugirió que tal vez solo estábamos pidiendo más toallas para tomarlas a casa
4. Se las políticas de no visitas y leí el documento a firmar al registro pero la persona que se iba a hospedar conmigo tuvo un imprevisto y no pudo acudir y en su lugar otro amigo me acompañó - el nombre de la primera persona que vendría figuraba en el check in pero como ya no llegó le comento a recepción que mi amigo tomaría su lugar - recepción me dijo que eso no era posible y que tenía que pagar $500 y nuevamente me dio a entender que tal vez la persona si estaba en el cuarto y que lo estábamos ocultando - el botones quien había llevado las toallas ya había visto que lo había nadie en la habitación y que estaba solo desde el inicio, nuevamente para que sugerir o dar comentarios tan tontos - al final pagué los $500 pero si vi que la persona de recepción los metió a su bolsa
Al final un buen hotel, excelente ubicación pero un staff que se cree con más autoridad de la que es y eso genera prepotencia y mal servicio
1. El wifi no funcionaba correctamente
2. La persona que atiende el garage se enojó porque lo \"despertamos\" para abrirnos y poder estacionar el coche
3. No nos dejaron toallas después de la limpieza del cuarto y recepción en vez de ayudar con el tema nos cuestionó e indirectamente sugirió que tal vez solo estábamos pidiendo más toallas para tomarlas a casa
4. Se las políticas de no visitas y leí el documento a firmar al registro pero la persona que se iba a hospedar conmigo tuvo un imprevisto y no pudo acudir y en su lugar otro amigo me acompañó - el nombre de la primera persona que vendría figuraba en el check in pero como ya no llegó le comento a recepción que mi amigo tomaría su lugar - recepción me dijo que eso no era posible y que tenía que pagar $500 y nuevamente me dio a entender que tal vez la persona si estaba en el cuarto y que lo estábamos ocultando - el botones quien había llevado las toallas ya había visto que lo había nadie en la habitación y que estaba solo desde el inicio, nuevamente para que sugerir o dar comentarios tan tontos - al final pagué los $500 pero si vi que la persona de recepción los metió a su bolsa
Al final un buen hotel, excelente ubicación pero un staff que se cree con más autoridad de la que es y eso genera prepotencia y mal servicio
Stephanie
It was very clean, quiet, staff was kind and helpful.
Michelangelo
It is OK if you are single and not looking for comfort
Citlalli
Terrible breakfast, you should don’t offer it.
Emmanuel
Great service!
Moejha
Staff was great provided excellent service place was clean and nice enjoyed my stay
Franco
Cleanliness and very good area to walk around and nice hotel decorations.
Juan
Staff, specially both bell boys have great customer skills.
Felix
The room is nice and clean. The location is very convenient and safe. The breakfast was supposed to be a great spread but was hardly worth the mention. So it was a false claim. Otherwise would give it 5 stars.
linnea
Clean room, welcoming staff, decent breakfast - would recommend!
RAUL E
A very walkable distance to the Historic Center
Michael
The room was comfortable, staff were helpful, and the public spaces were well maintained. The location is excellent; an easy walk to Alameda Central and to the Zocalo. The Plaza Revolucion area is cool too.
Idalia Carmina
I didn’t get any free breakfast but I enjoyed their breakfast menu and service
Diana
Highly recommend because of excellent staff
Cele
Staff didn’t pay attention to some customers, so I left the restaurant upset about their poor service!
ERIC TORRALBA
Room was clean and maintained well by Housekeeping staff.
Robert
The room was very clean. Bed was very comfortable but wish the pillows were better. Woke up with a sore neck. The air conditioner was very noisy and had to turn it off during the night because it was so noisy.
Stephanie
Excellent breakfasts. Nice, clean room. Great location.
Paul
Hotel was great! Location was excellent!
ALEX
Thank you!
Maria
Very clean and nice work area
Renzo
We went to run the marathon, the idea was to rest well but that didn't happen. I spoke about 3 or 4 times to tell them that the air conditioning wasn't working and it was very hot at night. We couldn't sleep, we had to open the window and then the room was full of mosquitoes. Only on the last day did they change our room.
CRISTOPHER
Pintoresco, agusto
Juan a
Staff is very helpfull…Both Bell boys are ready to help and alway mentioning what services the can offer from the hotel fscility
Andres
Good location close to everything was a positive experience
Yanelba Mota
La experiencia fue agradable,y el personal muy atento. La habitacion fue cómoda y limpia, y ésta posee A/C. La localización del hotel es excelente para moverse por la ciudad en UBER o Taxi, o caminar a las tiendas de conveniencia, o restaurantes que quedan cerca. La oferta de desayuno estuvo muy bien. Volvería a quedarme en este hotel.
Inna
Really nice hotel. Very clean, in a nice area. The staff is super friendly and nice.
Luis
The breakfast service was very poor and the food was below average. When I read the reviews, people said breakfast was great, it wasn't, not even close. The continental breakfast consisted of 2 pieces of toast and 4 small slices of papaya and melon or juice, there was no other option. I paid extra and got 2 scrambled eggs and spoon full of beans with 2 tortilla chips (yes, 2). I had to request napkins, silverware and had to ask that previously used silverware be removed from my table as the lady thought it was mine. When i requested milk for my coffee I was told that I could only get one very small cup even though I was going to pay for it.
My concerns were addressed to management for what it's worth.
I am a good-breakfast-and-coffee person and for this reason I wouldn't stay there again.
My concerns were addressed to management for what it's worth.
I am a good-breakfast-and-coffee person and for this reason I wouldn't stay there again.
Neil
Just a one night stay
Needed a hotel for a night as I got into cdmx very late. Everything was great.
inna
I strongly recommend not to stay in this hotel. To us is obvious that the hotel manipulates with reviews. The facts...bad rooms, bad area close to a good area, we were asied to oay 500 pesos to check in at 1.30 pm, no hot water is available most of the time, bi ody answere at the front desk nost of the time...it is obvious that the owner tries to get every drop of bolld from the guests....small bottle water comes with extra fees and etc....jusge for yourself olease
Raul
Need sign of where to park if your bringing a car , love the free parking
Emmanuel
It had great customer service!
Oscar
Excellent service from the cleaning person. That's about it.
Vickie
The room is very clean and made service came every day at the same time we really appreciated that. Only thing that I would suggest would be to upgrade the room with a microwave the coffee pot and a refrigerator other than that it was very clean very comfortable and we enjoyed our state the door man in the night was extremely helpful
Jennifer
Very accommodating staff and friendly,it was clean quiet area. Would definitely stay here again.
Mayela
Shuttle was a no show
Airport shuttle never showed up, forced to take a taxi
LETICIA
Love it
ISIDORO MAURICIO SAHAGUN
Cada que vengo a CDMX este hotel es mi opción, me encanta y me gusta mucho! Esta vez me quedé muy sorprendido porque cuando prendía el aire acondicionado se escuchaba un ruido tan fuerte que no se podía dormir, era muy incómodo.
Steven
The included breakfast was a bit weak - a little fruit, toast, and coffee. Staff was friendly.
Jose Antonio
Not Great, Not Bad
There were some good and bad with this stay. The good was the location of the hotel to access for tours and the centre. The bad was the WIFI and service in the restaurant. The food took a long time and had to pay extra to get eggs added to the breakfast. The WIFI was not strong and we had to keep switching between the two signals to find one that worked.
Turn right when exiting this hotel! If you turn left, especially in the evening, you will see street workers that only come out in the evening looking for a good time!!
Turn right when exiting this hotel! If you turn left, especially in the evening, you will see street workers that only come out in the evening looking for a good time!!
Juan Luis Batres
they are very professional
Rocio
The staff is friendly , they keep the hotel clean . I have stewed there many times. I like that it is a block from ave. Reforma and walking distance to Bella’s Artes .
Cele
Na
NA
Danny
Todo bien solo que esa habitación tenía una ventila ruidosa o algo que no dejaba dormir bien
Verified traveler
Disappointing return visit
Stayed here 8 years ago and the property has noticeably deteriorated. Room was very small, and a bit shabby. Good news was they agreed to let us check out after one night, and refunded the other 4 nights.
Michel
Cdmx
Great hotel near all main attractions
Jose L
Was a horrible experiencie.
Fletcher
Avoid this hotel
Incredibly awful. Staff was nice. Hotel clean. That’s it. So so so so so noisy in the rooms
Ac sounds like a jet engine that changes vibrations pitch and volume. Is ANYONE in your half of the hotel shuts their door you will be woken up. Four nights with no sleep. Just brutal.
Ac sounds like a jet engine that changes vibrations pitch and volume. Is ANYONE in your half of the hotel shuts their door you will be woken up. Four nights with no sleep. Just brutal.
Darrell
Took forever to get anywhere.. traffic terrible
Luis
Quiet, very convenient well organized and clean
MARIA
Convenient and great prize for the area.
Elaine Amper
They gave us a room with AC not in good condition. In our last night of stay, AC broke and we transferred to another room which has a better and cooler AC. Should have a buffet breakfast instead of ordering and line up the whole thing, it's a delay if you have a tour to catch up. Must have small wash cloth provided in the bathroom so that you can scrub your body while taking a bath. All bathrooms must be inspected for maintenance especially toilet bowl if it's still in good and quick condition when it comes to flushing toilet bowl. Must upgrade the bath towels, some of it were worn out. Must have coffee machine, microwave, flat iron and slippers inside the rooms. Thank you.
Juan
Overall stay was comfortable. Clean rooms and professional staff. Locks to gate don't work and we had to call staff to let us in every day. At checkout they tried to charge us for breakfast we didn't order.
JOHN
ALWAYS A PLEASANT STAY
ALWAYS A PLEASANT STAY AT THIS WELL LOCATED AND REASONABLY PRICED HOTEL.
Sam
good choice for Mexico City
centrally located and very comfortable and clean
Sonia Irene
The room was clean however the bed was a little hard for my liking.
Matthew
Wonderful, quiet hotel. Attentive staff, clean, convenient.
Veronika
Por el precio totalmente vale la pena, ubicación excelente
bahaa
Good and clean
Roberto
Excelente hotel y servicio
Rodolfo
Good
maria luisa
Perfect
Juan Antonio
Property is on a no trafic street. Easy to acces and cummute either walking or by uber. Very frendly staff, specially the bellboys always willing to help.
Juan Manuel
Nice place
Location & surroundings
Plaza Revolucion
Jesús Terán 35, Distrito Federal, Mexico
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Plaza Revolucion
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